Chief Human Resources Officer

Job Description

Chief Human Resources Officer (CHRO) - Global Capability Center Location: Hyderabad, Bangalore, or Gurgaon, India Employment Type: Full-time Reports to: CEO/Managing Director About the Role We are seeking an exceptional Chief Human Resources Officer (CHRO) to lead the human resources function for the Global Capability Center (GCC) for one of our clients. This is a strategic leadership role that will drive talent strategy, organizational development, and people operations across the company’s rapidly scaling operations in India. The successful candidate will be instrumental in building and nurturing a world-class workforce while ensuring alignment with global standards and local market dynamics. Key Responsibilities Strategic Leadership Develop and execute comprehensive HR strategy aligned with business objectives and global organizational goals Partner with senior leadership to drive business transformation through effective people strategies Lead organizational design and workforce planning initiatives to support rapid scaling and expansion Champion diversity, equity, and inclusion initiatives across all levels of the organization Talent Management & Development Design and implement talent acquisition strategies to attract top-tier professionals across technology, finance, operations, and other critical functions Establish robust performance management systems and career development frameworks Drive leadership development programs and succession planning initiatives Build centers of excellence for critical skills and competencies Employee Experience & Culture Foster an engaging, inclusive, and high-performance organizational culture Develop comprehensive employee value propositions and retention strategies Implement employee engagement initiatives and feedback mechanisms Lead change management efforts during organizational transitions and growth phases Operational Excellence Oversee all HR operations including compensation and benefits, payroll, compliance, and employee relations Ensure adherence to local labor laws and regulations while maintaining global policy alignment Implement HR technology solutions and analytics to drive data-driven decision making Manage HR budget and optimize cost structures while maintaining service excellence Stakeholder Management Collaborate effectively with global HR teams and regional leadership Build strong relationships with external partners, vendors, and regulatory bodies Represent the organization in industry forums and professional associations Serve as a trusted advisor to the leadership team on all people-related matters Required Qualifications: Education & Experience Master's degree in Human Resources, Business Administration, Psychology, or related field 15+ years of progressive HR leadership experience, with at least 8 years in senior roles Proven experience in Global Capability Centers, multinational corporations, or technology services organizations Track record of scaling HR functions in high-growth environments Core Competencies Deep expertise in talent acquisition, performance management, and organizational development Strong understanding of Indian labor laws, compliance requirements, and market dynamics Experience with HR technology platforms, analytics, and digital transformation Proven ability to design and implement compensation and benefits programs Leadership Skills Exceptional strategic thinking and business acumen Strong communication and interpersonal skills with ability to influence at all organizational levels Experience managing large, diverse teams across multiple locations Demonstrated ability to drive cultural transformation and change management Technical Skills Proficiency in HRIS platforms, analytics tools, and Microsoft Office Suite Understanding of global mobility, immigration, and cross-border employment Knowledge of industry best practices in talent management and employee engagement Preferred Qualifications Experience in specific industry verticals relevant to the GCC (technology, financial services, healthcare, etc.) Proven track record in mergers, acquisitions, or major organizational restructuring Experience with Agile and digital workplace methodologies Multilingual capabilities (English, Hindi, and regional languages preferred) What We Offer Competitive compensation package with performance-based incentives Comprehensive benefits including health insurance, retirement planning, and wellness programs Professional development opportunities and global exposure Flexible working arrangements and modern workplace facilities Opportunity to build and lead a world-class HR organization Career growth potential within a global organization Cultural transformation and diversity metrics Show more Show less