Technical Program Manager

Role: Technical Program Manager (MBA Fresher Welcome!)

Employment Type:

Location:

Department:

Reports To:

Experience Level:

Career Track:

The Opportunity

rare ground-floor opportunity

Why this role is perfect for MBA freshers:

High Impact:

Startup Experience:

Career Acceleration:

Technical + Business:

Mentorship:

You'll be our first dedicated TPM

What You'll Do

Product Delivery & Execution (40%)

Own the End-to-End Delivery:

• Lead cross-functional programs from concept to launch for AI-powered features
• Create detailed project plans with clear milestones, timelines, and resource allocation
• Coordinate between ML engineers, backend developers, frontend teams, and designers
• Track progress using project management tools (Jira, Asana, Monday.com, or Notion)
• Ensure product releases meet quality standards and customer requirements
• Manage product roadmap execution and prioritize feature development

Drive Agile Execution:

• Facilitate daily stand-ups, sprint planning, and retrospectives
• Remove blockers that slow down engineering teams
• Maintain sprint velocity and burn-down charts
• Ensure alignment between technical execution and business objectives
• Manage scope creep and change requests effectively

Stakeholder Management & Communication (25%)

Be the Communication Hub:

• Conduct weekly status meetings with leadership and provide executive updates
• Translate technical concepts for non-technical stakeholders (sales, marketing, clients)
• Manage client expectations and communicate delivery timelines
• Prepare presentations and reports for internal and external stakeholders
• Coordinate with sales and customer success teams for product demos and onboarding

Build Relationships:

• Work closely with Product Managers to understand feature requirements
• Partner with Engineering Leads to understand technical constraints and trade-offs
• Collaborate with QA teams to ensure comprehensive testing
• Interface with Marketing for product launches and positioning
• Engage with customers to gather feedback and understand pain points

Program Planning & Strategy (20%)

Think Ahead:

• Develop program charters, scope documents, and success metrics
• Conduct risk assessments and create mitigation strategies
• Plan resource allocation and identify skill gaps
• Define KPIs and success criteria for each program (OKRs, SMART goals)
• Create contingency plans for potential delays or technical challenges

Process Optimization:

• Document and improve product development workflows
• Identify bottlenecks in the delivery pipeline and propose solutions
• Standardize project documentation and communication templates
• Implement best practices from agile, scrum, and lean methodologies
• Build scalable processes as the team grows from 30 to 100+

Technical Understanding & Coordination (15%)

Bridge Technical and Business:

• Understand the basics of our AI/ML technology stack (don't worry, we'll teach you!)
• Learn about computer vision, video processing, and model deployment
• Participate in technical architecture discussions (high-level understanding)
• Grasp API integrations, cloud infrastructure, and software development lifecycles
• Communicate technical trade-offs to business stakeholders
• Coordinate technical dependencies across multiple teams

You don't need to code

Metrics, Reporting & Analytics (10%)

Data-Driven Decision Making:

• Track and report on key program metrics (on-time delivery rate, scope adherence, velocity)
• Create dashboards for program health monitoring
• Analyze sprint retrospectives and identify improvement areas
• Measure customer satisfaction and product adoption metrics
• Prepare monthly/quarterly business reviews for leadership
• Use data to forecast delivery timelines and resource needs

Customer Success & Post-Launch Support (10%)

Ensure Successful Adoption:

• Coordinate product launches with customer success teams
• Monitor post-launch performance and gather user feedback
• Manage bug triage and prioritization post-release
• Track customer onboarding and implementation timelines
• Work with support teams to resolve critical customer issues
• Document lessons learned and best practices

Who You Are - Ideal Candidate Profile

✅ Required Qualifications

Education:

• MBA from Tier 1/2 institutions

  (IIM, ISB, FMS, XLRI, NMIMS, SP Jain, or equivalent)
• Specialization in

  Operations, IT Management, Product Management, or General Management

• Bachelor's degree in Engineering (preferred)

  or any discipline with strong analytical background
• Freshers welcome! 0-2 years of experience

Core Competencies:

• Exceptional organizational skills

  - You can juggle multiple priorities without dropping balls

• Strong communication

  - You can explain complex ideas simply to diverse audiences

• Analytical thinking

  - You love data, metrics, and structured problem-solving

• Startup mindset

  - You thrive in ambiguity, move fast, and don't wait for perfect information

• Team player

  - You collaborate effectively and build trust across functions

• Detail-oriented

  - Nothing slips through the cracks on your watch

Technical Aptitude:

• Basic understanding of software development lifecycle (SDLC)
• Familiarity with tech concepts like APIs, databases, cloud computing (we'll train you further!)
• Comfortable learning new tools and technologies quickly
• Proficiency in MS Office / Google Workspace (Excel, PowerPoint, Docs)
• Exposure to project management tools is a plus (Jira, Trello, Asana)

Soft Skills:

• Leadership potential

  - Even as a fresher, you inspire confidence and can influence without authority

• Problem-solving

  - You don't just report problems; you bring solutions

• Adaptability

  - Startup priorities shift; you pivot gracefully

• Ownership mentality

  - You treat company goals as your own

• Resilience

  - You stay calm under pressure and meet aggressive deadlines

• Curiosity

  - You ask "why" and "how" to understand deeply

🌟 Preferred Qualifications (Nice to Have)

• Engineering background

  (B.Tech/B.E.) - easier to grasp technical concepts

• Summer internship experience

  in product management, consulting, or tech operations

• MBA projects

  related to product development, operations, or technology

• Familiarity with Agile/Scrum methodologies

  from coursework or internships

• Exposure to AI/ML concepts

  through electives or personal interest

• Campus leadership roles

  (clubs, committees, competitions)

• Prior startup internship

  or entrepreneurial experience

• Tech certifications

  like Scrum Master (CSM), Product Owner (CSPO), or Google Project Management

• Basic knowledge of Python, SQL, or data analysis

  (not mandatory, but helpful)

• Case competition experience

  (demonstrates structured thinking)

Why This Role is Perfect for MBA Freshers

🎓 Accelerated Learning Curve

You'll Learn:

• ✅ How AI products are built and deployed at scale
• ✅ Managing technical teams and delivery processes
• ✅ Strategic thinking and execution balance
• ✅ Stakeholder management with C-suite executives
• ✅ Customer-facing skills and client relationship management
• ✅ Startup operations and business model dynamics

Within 6 months:

• Lead your first major product release
• Present to the board on program status
• Manage cross-functional teams of 10+ people
• Understand AI/ML technology stack at a working level

Within 12 months:

• Own 2-3 major programs simultaneously
• Influence product roadmap decisions
• Mentor junior team members
• Be considered for promotion to full TPM

🚀 Career Growth Trajectory

Month 1-3: Onboarding & Foundation

• Shadow senior leaders and learn our technology
• Manage small projects and features
• Build relationships across teams
• Master our tools and processes

Month 4-6: Growing Responsibility

• Lead medium-sized features end-to-end
• Drive sprint planning and execution
• Present updates to leadership
• Start owning customer interactions

Month 7-12: Full Ownership

• Own major product releases independently
• Manage complex, multi-team programs
• Contribute to strategic planning
• Consider paths: Senior TPM, Product Manager, or Operations Lead

Year 2: Leadership

• Promotion to TPM (shedding "Associate" tag)
• Manage other program managers
• Shape company-wide processes
• Potential to specialize: Product, Operations, or Strategy

💡 Unique Startup Advantages

What Big Companies Can't Offer:

• 🎯

  Direct Founder Access

  - Learn from entrepreneurs daily
• 🎯

  Ownership

  - Your decisions shape company direction
• 🎯

  Visibility

  - Everyone knows your contributions
• 🎯

  Diverse Experience

  - Wear multiple hats, learn broadly
• 🎯

  Speed

  - See your work go live in weeks, not years
• 🎯

  Equity

  - Share in company success through ESOPs
• 🎯

  Impact

  - Your programs directly affect revenue and growth

Please fill up the application: https://forms.office.com/r/y9JFDDEZqX