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5.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
Role Overview:- We are looking for a dynamic and detail-oriented Talent Acquisition Specialist with a strong background in end-to-end IT recruitment. The ideal candidate should have a solid understanding of recruitment best practices, excellent stakeholder management skills , and a strategic approach to identifying and attracting top talent. Roles & Responsibilities Manage the full recruitment lifecycle – sourcing, screening, interviewing, coordinating, offer negotiation, and preboarding. Source and engage with potential candidates using a variety of platforms (LinkedIn, job portals, employee referrals, social media, Company website etc.). Collaborate closely with hiring managers to understand position requirements and business needs. Create and maintain detailed job descriptions and specifications for open roles. Manage applicant tracking systems (ATS) and ensure accurate and timely updates throughout the hiring process. Conduct initial screening interviews to assess candidate suitability, alignment, and culture fit. Schedule and coordinate interviews with internal stakeholders, ensuring a smooth candidate experience. Regularly update hiring dashboards and generate recruitment reports (e.g., time-to-fill, sourcing performance, offer acceptance ratio) for leadership review. Maintain talent pipelines for critical and recurring positions. Required Skill Set Proven work experience of 5+ years as a Talent Acquisition Specialist, Recruiter, or similar role in IT recruitment Strong knowledge of sourcing techniques (Boolean search, LinkedIn Recruiter, etc.) Experience with ATS (e.g., Zoho Recruit, KEKA, Lever, or similar systems) Excellent communication and interpersonal skills Strong understanding of hiring metrics and ability to prepare and present recruitment reports Good judgment and decision-making ability Ability to manage multiple requirements across functions with a proactive approach Familiarity with employer branding strategies and recruitment marketing is a plus Proficiency in using MS office tools (Excel, V-look up, PowerPoint, Word, Pivot Table) Education & Qualifications Bachelor's degree in Human Resources, Business Administration, or related field (MBA preferred) Certifications in recruitment or talent management will be an added advantage
Posted 12 hours ago
3.0 years
0 Lacs
New Delhi, Delhi, India
On-site
About Kalor Trading Company: Kalor Trading Company is a fast-growing B2B and D2C distributor of healthcare, wellness, and lifestyle products. With a presence on leading platforms like Amazon, Flipkart, Tata 1mg, Pharmeasy, FirstCry, and more, we specialize in managing end-to-end operations — from procurement and warehousing to listings and digital strategy. Key Responsibilities: Marketplace Listings: Create, optimize, and manage product listings (titles, bullets, descriptions, A+ content) across marketplaces. Inventory Management: Monitor inventory across platforms; coordinate with warehouse and procurement to avoid stockouts/overstocking. Order Fulfillment: Ensure timely processing of orders, manage return/refund cases, and handle customer inquiries. Performance Tracking: Analyze sales, ads, and traffic reports; maintain weekly/monthly dashboards. Seller Support: Communicate with marketplace support teams (Amazon, Flipkart, etc.) for listing and account resolutions. Content Coordination: Work with design and content teams for image updates, banners, A/B testing, and seasonal refreshes. Process Improvement: Proactively identify and fix inefficiencies in supply chain, listing, and operations workflows. Must-Have Skills & Experience: 1–3 years of hands-on experience in e-commerce operations (preferably in lifestyle, fashion, or wellness categories). Strong understanding of inventory management, ERP/WMS tools, and stock reconciliation. Proficiency in managing platforms like Amazon Seller Central, Flipkart Seller Hub, Meesho, Tata 1mg, etc. Excel/Google Sheets: confident with pivot tables, VLOOKUP, and data cleaning. Basic understanding of PPC/ad campaign tools and marketplace promotions. Excellent communication skills in English and Hindi. Highly organized with strong attention to detail and multitasking ability.
Posted 12 hours ago
0 years
1 - 1 Lacs
Chandigarh
On-site
Job Summary We are seeking a knowledgeable and enthusiastic Computer Instructor to join our team. The ideal candidate will be responsible for teaching a variety of computer skills to students of different backgrounds and skill levels. This role requires a strong understanding of computer applications, networking, and technical support, as well as the ability to communicate effectively and engage students in the learning process. Duties Develop and deliver engaging lesson plans covering various computer applications including Microsoft Office Suite (Word, Outlook), Adobe Acrobat, and Adobe Captivate. Provide instruction on computer networking concepts and technical support practices to enhance students' understanding of IT fundamentals. Facilitate hands-on training sessions that encourage student participation and practical application of skills learned. Assess student progress through assignments, quizzes, and practical exercises, providing constructive feedback to help them improve. Maintain an organized classroom environment that supports learning and fosters collaboration among students. Stay updated with the latest technology trends and educational methodologies to continuously enhance instructional techniques. Qualifications Candidate must have commerce graduate or post graduate Having Full fledge knowledge of MS-OFFICE (Word, Excel, Powerpoint) In excel he or she must aware of Pivot Table, Pivot Chart, V-look up, H -look up, Logical Functioning, Conditional Formatting.... Proven experience in teaching or training in a computer-related field is preferred. Strong knowledge of Microsoft Office applications (Word, Outlook), Adobe Acrobat, SharePoint, and basic computer networking principles. Excellent communication skills with the ability to explain complex concepts in an understandable manner. Familiarity with technical support processes and troubleshooting techniques is a plus. Ability to create engaging instructional materials using tools such as Adobe Captivate is desirable. A passion for education and a commitment to helping students succeed in their learning journey. If you are dedicated to empowering others through technology education and possess the necessary skills, we encourage you to apply for this rewarding opportunity as a Computer Instructor. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Schedule: Day shift Work Location: In person
Posted 12 hours ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Hello...! Greetings from Teamware Solution Designation : Associate Experience: o years Qualification: BCOM Accounting Location : Chennai #Note : Hiring for Investment banking companies Certification Required Investment banking related or NISM Skills # Good Communication # Excellent Knowledge in Excel # Good Knowledge in Pivot tables, Power Pivot # Good Knowledge in Macros Apply: malyala.t@twsol.com
Posted 12 hours ago
2.0 years
1 - 3 Lacs
Mohali
On-site
Job Title: Logistics Operations Support Specialist Location: Mohali Experience Required: 2+ Years in Logistics Operations About Cargaison Express Cargaison Express is an India-based offshoring company specializing in consulting, knowledge process services, and business development exclusively in the logistics industry. We partner with global clients to help them streamline operations, enhance decision-making, and boost profitability through innovative and tailored logistics solutions. Our approach combines deep industry knowledge with operational expertise to deliver consistent and measurable results. Job Overview We are seeking a Operations Support Specialist with at least 2 years of experience in the logistics industry — preferably in freight brokerage, carrier operations, or a relevant logistics function. This role demands a proactive, mature professional who thrives in a fast-paced environment, demonstrates high attention to detail, and possesses strong communication and Excel skills. As a key part of our brokerage sales support team , you will be responsible for supporting internal sales processes, managing data and reports, and assisting with day-to-day client and carrier operations to ensure smooth, efficient service delivery. Key Responsibilities Provide troubleshooting assistance for customer orders, account updates, and relevant service issues Offer data support and guidance to the brokerage team for decision-making Monitor performance indicators , assist with checking insurance compliance for carriers and shippers Manage and update sales tracking tools , CRM records, and internal reporting dashboards Maintain accurate logs and documentation of orders, carrier interactions, and service issues Track and review pending orders and customer-specific requests to ensure timely resolution Suggest and implement process improvements to enhance customer satisfaction and operational efficiency Qualifications Minimum 2 years of experience in logistics (freight brokerage, dispatch, carrier sales, or related areas) Proven ability to handle a fast-paced, detail-oriented work environment Strong knowledge of basic Excel (basic formulas, formatting, sorting, pivot tables preferred) Effective verbal and written communication skills Organized, reliable, and capable of working independently and as part of a team Prior experience working with international clients (especially US-based) is a plus Familiarity with CRM systems, TMS platforms, or freight management tools is desirable Job Types: Full-time, Permanent Pay: ₹11,822.76 - ₹30,000.00 per month Benefits: Health insurance Paid sick time Paid time off Provident Fund Work Location: In person
Posted 12 hours ago
3.0 years
4 - 10 Lacs
Hyderābād
On-site
DESCRIPTION Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace. Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help Sellers become successful and stop bad actors at scale, globally. We are seeking a candidate who loves solving complex problems, is passionate about stopping bad actors and protecting customers. Plus, good analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and execute it with good results. Key job responsibilities We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on improving the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with scientists, risk managers and program managers within the team. You will design and develop automated reporting solutions to surface potential gaps of existing mechanism and support data-driven decisions. You will define business logic with business owners and deploy heuristic solutions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. BASIC QUALIFICATIONS 3+ years of tax, finance or a related analytical field experience 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience 3+ years of business or financial analysis experience Bachelor's degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with Excel Experience with SQL PREFERRED QUALIFICATIONS 3+ years of business analyst, data analyst or similar role experience Experience working in risk, fraud, or ML organizations. Ability to create detailed business analysis, outlining problems, opportunities and solutions for a business stakeholders. Familiar with defining configuration specifications and business analysis requirements Experience working in risk, fraud or compliance organizations. - Advance SQL proficiency -write complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
2.0 years
7 - 10 Lacs
Hyderābād
On-site
Company Description ABOUT IQ-EQ We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms. Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. We’re driven by our Group purpose, to power people and possibilities. Job Description To provide and ensure the timely and high-quality service and deliverables to leading private equity and funds clients under the guidance and direction from supervisors, allocated to you on a regular basis. Concentrates on delivering consistent results by focusing mainly on preparation of core processes, low complex ad hoc work and minimal client requirements. Performs self-review of core processes to demonstrate self-awareness in gaining productive insights into professional and personal strengths and areas of development. Responsible in preparation and completion of NAV and Financials of the private equity funds that include recording journal entries, preparing monthly/quarterly/annual financials, processing payments, preparing investor notices and various client reporting. Responsible in preparation and completion of capital call and distribution workings along with notices and release to respective investors. Assist with conversion of Private Equity Funds from other accounting applications to Investran. Assist with onboarding new Private Equity Funds in the accounting platform (Investran, Paxus). This entails assisting in all reporting requirements, such as but not limited to financial statements, working papers/ management accounts, partner statements and ad-hoc client deliverables. To assist in various accounting and administration processes and conduct all work in accordance with IQ- EQ India Global Client Delivery's policies and procedures. Core Responsibilities Responsible for the preparation of Financial Statements with Disclosures, NAV reporting and other ad- hoc service requests for funds and/or corporate clients. To ensure all deliverables are timely and accurate. Acquiring knowledge of designated clients' requirements and deliverables. Ensure compliance by following procedures and checklists following SSAE and other similar statutory requirements. Proactively seeks adequate training, feedback, and support in both technical and non-technical aspects of the role. Guides new peers and/or junior members of the team on the client specifics and other deliverables (Technical). Tasks & Duties Cluster Client Delivery Acquires knowledge and understanding of the clients’ agreements, Scope of Work (SOW), SLA’s and other necessary information needed to prepare deliverables. Ensures complete information, data, supporting documents, etc. are received for the preparation of the needed requirements. To acknowledge or to escalate the completeness of the information, data, supporting documents, etc. to the Senior Accountant. Delivers consistent and quality information within the agreed timeframes. Prepare, complete, and ensure the quality of the assigned clients’ deliverables within the agreed timelines To be knowledgeable with the components of the reports generated by the appropriate platform/s To be able to review outputs and all other deliverables prepared. To address review comments. Takes ownership, prepares, and replies to cluster/Client/Investor’s queries within 24 hours. Escalate any job-related issues and concerns to the appropriate authorities in a timely manner. Provides support to the rest of the team and other teams, as needed. To act as an alternate for Senior Accountants or Assistant Managers based on business needs. Responsible for consolidating queries, requirements, and comments from the client. Researches and validates the team's interpretation of the requirements, when needed, to the technical team. Workflow Management Ensures timesheets are completed daily and accurately filed for all hours worked. Sets up, monitors, updates and closes all deliverables via the workflow planner. Systems Understands and uses best practice on accounting platform/s. Understands and becomes knowledgeable on how to generate reports using reporting platform/s. Risks Ensures relevant procedures, checklists and SSAE requirements are adhered to and completed to mitigate errors. Reports any breaches, complaints, or errors to appropriate authorities in a timely manner. Assists in the preparation of error reports, identifies the areas of operational risk and participates in proposing appropriate remedial actions within 24 hours of identifying the error. Other May undertake any additional tasks and/or responsibilities as part of their professional development which may or may not be related to their specific function. Escalates any other work-related issues and concerns to the appropriate authorities in a timely manner. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Being Resilient - Rebounding from setbacks and adversity when facing difficult situations. Self-Development - Actively seeking new ways to grow and be challenged using both formal and informal development channels. Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Customer Focus - Building strong customer relationships and delivering customer-centric solutions. Demonstrates Self-Awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Plans & Aligns - Planning and prioritizing work to meet commitments aligned with organisational goals. Manages Conflict - Handling conflict situations effectively, with a minimum of noise. Interpersonal Savvy - Relating openly and comfortably with diverse groups of people. Organizational Savvy - Manoeuvring comfortably through complex policy, process, and people-related organisational dynamics. Qualifications Essential Education / professional qualifications Graduate of accounting or any business-related course with 2+ years relevant accounting experience. Fundamental knowledge of IndAS, IFRS and GAAPs of different jurisdictions (US, UK, and Lux). Preparation of Financial Statements using applicable laws and regulations. Fluency in English and an additional foreign language. Background experience Knowledgeable in the preparation of working paper files, financial statements with disclosures and other financial information. Operational experience in fund accounting services, preferably in handling private equity. Technical Intermediate Excel skills such as pivot tables, lookup, “if” and other similar functions. Computer / program knowledge Experience in e-mail, word processing and video conferencing applications such as Microsoft Office. Effective written and verbal intermediate communication skills. Experience in using accounting software (Investran/Paxus software). Desired Desire to complete Certified Public Accountant qualification, if applicable. Experience working in Financial Services or Shared Services office environment. Experience working in a multinational office environment. Open to travel and other secondment opportunities abroad. University Degree in Accountancy and other accounting-related courses. Additional Information OUR COMMITMENT TO YOU AND THE ENVIRONMENT As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment. There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees - from 94 nationalities, speaking 41 languages across 25 countries - to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients' sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
Posted 12 hours ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Overview Clean Harbors is North America’s leading provider of environmental and industrial services. The company provides services such as hazardous waste management, emergency spill response, industrial cleaning and maintenance, and recycling services. Clean Harbors serves a wide range of industries, including chemical, energy, manufacturing, automotive, and government sectors. Business Segments Environmental Services Safety-Kleen Sustainability Solutions Industrial & Field Services Technical Services Key Values Safety First Operational Excellence Environmental Responsibility Customer Commitment Employee Empowerment Presence Clean Harbors operates more than 400 service locations, including over 100 waste management facilities across the United States, Canada, Mexico, and Puerto Rico. Job Summary: Bottom of Form The Cash Applications Associate is responsible for applying incoming payments to customer accounts accurately and timely, identifying unapplied/unallocated payments, resolving short payments, and ensuring correct posting in accordance with Clean Harbors’ finance and audit standards. Responsibilities Process daily incoming payments (ACH, Wire, Checks, Lockbox) and apply them to customer invoices. Research and resolve unapplied or unidentified cash receipts. Coordinate with customers, internal AR teams, and collections teams for remittance information or short payment clarifications. Maintain accurate records of payment applications in ERP systems (e.g., Oracle, SAP). Reconcile customer accounts and resolve discrepancies. Generate reports related to unapplied cash, unallocated payments, and other AR metrics. Assist with month-end close activities related to cash applications. Ensure compliance with internal controls, SOX guidelines, and company policies. Qualifications Bachelor’s degree in Commerce, Finance, Accounting or related field. 1–3 years of experience in cash applications, AR, or general accounting (BPO/Shared Services experience is a plus). Strong understanding of Accounts Receivable and Cash Application processes. Proficiency in ERP systems (e.g., SAP, Oracle, JD Edwards). Good MS Excel skills (VLOOKUP, Pivot Tables, basic formulas). Strong analytical and problem-solving skills. Good communication skills (both written and verbal). Ability to work in a fast-paced, team-oriented environment.
Posted 12 hours ago
6.0 years
0 Lacs
Hyderābād
On-site
Job Description Overview This role will play a pivotal role within the Control & Governance team of the procurement team and has a main objective to contribute to risk mitigation, policy implementation, and the overall effectiveness of our procurement governance framework for AMESA Sector (Ind and Pak) and APAC sector (ANZ market). Purpose Work with key stakeholders to maximize the main benefits that myBUY has for the company in terms of: Compliance & Policy Adherence: Guarantee all in-scope purchases are aligned to the corporate policy and procedures. Risk Assessment and Mitigation: identify potential risks and implement risk mitigation strategies. Process Standardization: Closely work with myBUY control, compliance and governance GPO to drive standardization across all sectors. Scope The function holder is covering for AMESA Sector (Ind and Pak) and APAC sector (ANZ market). Responsibilities Compliance & Policy Adherence Monitor procurement activities to ensure strict compliance with internal policies, procedures, and relevant regulatory requirements. Conduct regular reviews of purchase orders to identify any deviations/non-compliant activities from the policy. Continuously monitor changes in relevant global policies and regulations and perform impact analysis on the existing controls and implement the required changes to the controls upon alignment from controls team. Ensure the myBUY Policies and guidelines are in line with P2P and Global Procurement policy and guidelines. Collaborate with key stakeholders from control and procurement teams to develop, update, and communicate procurement controls matrix. Prepare training materials to employees within the department to enhance awareness of compliance obligations. Ensure that the GCS scope controls are executed as per the controls design matrix and ensure the same has been documented in the GCS portal on timely manner. Act as a liaison between the procurement department, Internal & External auditor management. Collaborate during audits, providing necessary documentation, explanations, and implementing corrective actions in a timely manner. Risk Assessment and Mitigation Develop and implement risk mitigation strategies, working closely with procurement stakeholders and continuously monitor the effectiveness of these strategies and make adjustments as needed. (e.g.: Governance calls) Support and review myBUY CR initiatives/system upgrade with subject matter experts (SMEs) in AMESA and APAC. Process Standardization Closely work with myBUY myBUY control, compliance and governance GPO to drive standardization across all sectors. Qualifications Bachelor degree in Finance/Supply Chain Management/Accounting/Business Administration. A master degree is a plus 6+ Years of experience required Functional knowledge: Depth of different aspects of Procurement such as processes and tools, knowledge in Food & Beverage industry a plus Experience in sourcing processes and technologies, with experience of implementing them in a global and regional environment Advanced proficiency in data analysis tools, including Microsoft Excel (e.g., advanced formulas, pivot tables, data validation); data visualization tools skills like Tableau or PowerBI is a plus Strong communication & negotiation skills Results Oriented – comfortable setting and delivering against bold, stretch targets English essential, both verbal and in writing Comfortable working within matrix organization Affinity with technology applications and business processes and the impact on people Strong analytical, problem solving, and root cause identification skills Solid understanding of the PepsiCo organization and cultural differences Differentiating Competencies Required Decision making Work under pressure Cross functional teamwork skills Collaboration and influence Act with Integrity Experience with large-scale organizational change effort Ability to flex to collaborate with people in different locations of various time zones Ability to translate complex situations into executive level communication
Posted 12 hours ago
2.0 - 5.0 years
0 Lacs
Gurugram, Haryana, India
Remote
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. SaT-Senior Consultant-Venture Building-India Garage Team Job Description At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. GDS SaT – EY-Parthenon – Venture Building At EY-Parthenon, we have been investing heavily in our Venture Building practice and scaling our capabilities to re-imagine the anatomy of our clients' organizations to either turbocharge their core or build new digital-native businesses. The Venture Building practice is a growing global team of business entrepreneurs and builders, product experts, designers, and engineers and along with deep industry insights to provoke unconventional thinking, partners with organizations to re-imagine and scale-up a portfolio of digital centric business models. We help our clients innovate at the speed of a start-up, leveraging their core strengths to deliver breakthrough impact fast and with targeted capital investment. The Opportunity We are seeking an experienced Senior Consultant Designer to join EY-Parthenon’s Venture Building practice. In this role, you will be responsible for delivering high-quality design outputs across presentation materials, digital product interfaces, and video content. As a key member of our practice, you will collaborate with cross-functional teams to create compelling visual narratives that bring innovative business concepts to life. Part art and part science, our team’s work is best conveyed through original, visually creative collateral rather than conventional consulting firm slides. Your Key Responsibilities Design Execution: Create high-quality design deliverables across presentation materials, video content and UX/UI wireframes, prototypes, mock ups for digital products / interfaces Visual Storytelling: Translate complex information and data into compelling visual narratives for client presentations and reports Collaborative Creation: Work closely with consultants, subject matter experts, and other designers to develop cohesive design solutions Client / Internal Team Support: Participate in client / internal team meetings to gather requirements and present design concepts when needed Design Iteration: Incorporate feedback from stakeholders and your manager to refine and improve design deliverables Quality Standards: Maintain consistent design quality by adhering to established brand guidelines and design systems Multi-project Management: Handle multiple design tasks simultaneously while meeting deadlines and maintaining attention to detail Design Research: Conduct design research to inform creative decisions and ensure solutions meet user needs Design Documentation: Create and maintain documentation of design decisions, assets, and guidelines for project continuity Continuous Learning: Stay current with design trends, tools, and techniques to contribute innovative ideas to project work Required Technical And Professional Expertise Bachelor's degree in Design, Visual Communications, Arts or related field (Master's degree preferred) 2-5 years of professional design experience working with popular graphic software Strong portfolio demonstrating excellence in presentation design, UX/UI, and multimedia content Experience with Design Thinking, Human Centered Design, Prototyping, Customer Validation, Lean and Agile methodologies Strong team spirit, balanced by a healthy sense of autonomy Excellent communication skills A global mindset, eagerness to learn, and the ability to function in international teams People management and project management experience Proficiency in English Background in creating pitch decks and visual materials for executive audiences Proficiency in the following tools: Graphic/Visual Design: Adobe CC Suite (Photoshop/Illustrator/XD); Figma, etc.; Digital (animated) Mockups/Interaction design: Figma, Principle, Marvel or similar Video editing / motion graphics: Adobe Premiere, Final Cut Pro, etc. Others: working with Mac & MS Office (PowerPoint, Keynote), Design Collaboration tools like Mural/Miro Skills And Attributes For Success Strategic Thinking: Capacity to connect design decisions to business objectives and user needs Client Focus: Commitment to understanding client challenges and delivering solutions that exceed expectations Communication Excellence: Exceptional verbal and written communication skills for articulating design rationales Independent, Problem-Solving Mindset: Aptitude for addressing complex design challenges and/or general design briefs with innovative solutions Adaptability: Flexibility to pivot based on feedback and changing project requirements Detail Orientation: Meticulous attention to detail while maintaining a holistic view of projects Time Management: Ability to prioritize tasks effectively and meet deadlines in a fast-paced environment Emotional Intelligence: Skill in navigating interpersonal dynamics and providing constructive feedback Business Acumen: Understanding of how design contributes to business value and growth To qualify for the role, you must have Demonstrated experience exercising a design function in a corporate environment Expert knowledge of presentation design principles for executive-level communications Strong understanding of UX/UI design fundamentals and digital product development Experience with video editing and multimedia content creation Track record of successful client-facing roles and stakeholder management Portfolio showing a range of high-quality design work across multiple mediums Experience implementing and maintaining design systems and standards Proven ability to translate complex information into compelling visual narratives Bachelor's degree in a design-related field or equivalent practical experience Excellent written and verbal communication skills Ideally, you’ll also have Experience working in a management consulting firm, start up or innovation lab Familiarity with design research methodologies and user testing Knowledge of emerging technologies (AI-driven design, etc.) Experience with remote team management and global collaboration Additional qualifications in business, project management, or related disciplines What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 12 hours ago
3.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION Job Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our mission in CTPS ( Customer Trust and Partner Support) is to make Amazon.com the safest place to shop online. The CTPS team safeguards the order pipelines; monitoring, tracking, and managing risk to ensure long-term buyer satisfaction. As a member of Amazon’s Global Planning and Site Strategy (GPSS) the successful candidate will assume primary responsibility for raising the performance bar, proactively balancing growth with demand and driving new innovation for global forecasting, headcount planning and network capacity. The ideal candidate will possess both an analytical background that enables them to manage global network planning, and a demonstrated ability to think broadly and strategically. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. The successful candidate will work with multiple stakeholders to drive CTPS’ strategy to optimize resource utilization, reduce organizational costs and increase our CTPS associate experience. The optimal candidate is an experienced and professional who will excel within an entrepreneurial culture – fostering transparent customer relationships, balance frugality with creativity and function and able to successfully work in a fast-paced and time sensitive environment. Key responsibilities include: Customer Relationships - Develop good relationships and partnerships with internal and external CTPS departments to quantify business projections, forecast network capacity, investigate underlying issues to mitigate risks and create short and long-term solutions. Demand/Supply/Capacity Planning Calculate required headcount and plan capacity across global sites based on volume received from forecasting team and inputs received from other teams Monitor execution of headcount plans, analyze plan performance against volume trends, SLAs, projected capacity vs. actual capacity and track/analyze impacts of process improvements Prepare ad hoc analysis like excess analysis & participate on projects as needed Keep track on hiring and inform stakeholders in case of any delay Forecast contacts and plan capacity for worldwide IPV program. Weekly/Monthly governance on HC utilization. Constant communication with WFM, business team, finance, senior leadership, operations, recruitment and other internal clients on status of plan vs Actual Participate and contribute to business review meetings and document writing to promote team efforts. Improves previously defined processes with quantified positive impact. Optimizes cross-team processes that improve team efficacy and delivery. Responsible for gathering and summarizing feedback on project launch, misses and communicating to all teams involved in a timely manner Key job responsibilities Forecast contacts and plan capacity for worldwide contact center network for IPV program. Improve performance to plan by identifying, measuring and managing key metrics related to customer service Capture the right metrics to influence stakeholders and measure success Participate in global customer service initiatives and project roll outs to cater to growing business needs Coordinate with internal and outsourcing network operation teams to meet business service levels. Promote process improvement and standardization of processes across all sites in the network. Manages meetings effectively, drive detailed discussions and high-level alignment on planning cycles like OP1, OP2, Q2G, Q3G, RNO and 3YP plans. Manage the strategic planning lifecycle for business vertical, including OP1/OP2 intake, project prioritization, and value creation Manage fluctuations in business headcount demand, building a resourcing and capacity strategy that can flex and scale when needed – incorporating a blend of FTE, FTC, temporary or outsourced HC. Building and implementing a structured cadence and format for resourcing, capacity reporting and insight that importantly drives discussion and action BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
3.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) Program Manager to lead WFM related projects related to our back end/front end systems and tools. The WFM Program Manager will partner closely with matrix partners to deliver mission critical initiatives, and facilitate solutions and tools that will benefit SPS Operations. This role requires relationship building, stakeholder management, troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities Build knowledge and understanding of the WFM tools and solutions provided to stakeholders Lead engagements with matrix partners on initiatives and create detailed work plans using accurate and aligned requirements. Create project artifacts such as project scope, communication matrix, risk register, escalation matrix, charter document, and detailed project plan Ensure that new projects are incorporated into planning cycles (OP1, OP2, etc.) including business documents Collaborate with Business Intelligence and Data Engineering as needed to develop sustainable reporting mechanisms for project success measures Create a mechanism to gather feedback during the project lifecycle Regularly communicate project status, issues, and risks, and gather updates from cross-functional teams Assist customer teams in change management strategies to ensure successful change management process implementation Provide on-call support which will require some nights and weekends. Occasional business travel and travel to other company facilities will be required BASIC QUALIFICATIONS 3+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) Workforce Management experience (Forecasting, Scheduling, Real Time Management) required Ability to perform many concurrent assignments and determine the need for changing priorities Commitment to customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience in requirement gathering and ability to write clear and detailed requirement document Exceptional organizational skills and influencing and leadership skills 3+ years experience in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) Oral and written communication skills are required in order to provide appropriate customer support and interaction Quantitative and analytical skills; experience with advanced use of Excel and using statistical analysis applications. Speaking-listening-writing skills, attention to details, proactive self-starter Proven ability to work in a dynamic, ambiguous environment Experience with automatic contact routing, VoIP and any contact center case management tools. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
2.0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION Amazon’s Last Mile Analytics and Quality (LMAQ) team is seeking an experienced program manager to lead program(s) focused on transporter safety in the Amazon Geospatial domain. In this vertical, we drive initiatives by partnering with various teams in Last Mile to improve Amazon map data and to identify and mitigate risk factors concerning on the road driver safety using geospatial data. An ideal candidate for this role has solid program management skills and is eager to develop them further. S/he has the ability to implement and maintain processes and mechanisms to effectively support program execution. S/he should be comfortable with data analysis, assisting in process improvements, and helping to standardize procedures under guidance. The candidate should be able to identify issues within current systems and contribute to resolving them. This job requires good communication and interpersonal skills, with the ability to work collaboratively in a team environment while also managing tasks independently. The successful candidate will be capable of addressing logistical challenges, show initiative in problem-solving, and demonstrate a strong commitment to completing projects and delivering results. The ideal L4 Program Manager will be detail-oriented, organized, and able to juggle multiple priorities effectively. S/he should be proficient in using project management tools and be ready to learn and adapt to new methodologies and technologies in the world of geospatial data. Key job responsibilities Responsibilities include, but are not limited to: Own the Program, define and achieve KPIs; Drive performance improvement initiatives. Develop and monitor program metrics to identify potential issues in last mile deliveries. Identify patterns of defects that will help us build initiatives to reduce defects at scale. Ability to pull data and perform deep-dives and root-cause analysis as needed. Lead initiatives to identify and eliminate root causes of defects in order to reduce defects and improve the delivery experience for Amazon customers. Very good communication, both verbal and written to regularly provide business updates during weekly/monthly/quarterly reviews. Communicate with stakeholders to share regular updates, resolve blockers and deliver programs/initiatives on time. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed and ensuring service requirements are met. Must be able to systematically escalate problems to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. About the team The Last Mile Analytics & Quality (LMAQ) team is part of the Last Mile Tech team and works on improving Geospatial data, route quality, and support the driver lifecycle programs. We run programs to identify and reduce defects through manual audits, and leverage data and anecdotes to identify opportunities and closely collaborate with Tech, Science and Product teams to improve our products at scale. BASIC QUALIFICATIONS 2+ years of program or project management experience Bachelor's degree or equivalent Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS Experience with SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
6.0 years
4 - 6 Lacs
Hyderābād
On-site
Frontend Arts brings together the brightest minds to create breakthrough technology solutions, helping our customers gain a competitive advantage. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable. We are seeking a Business Analyst with expertise in Excel spreadsheet , accounting, and financial reconciliation , who can also act as a customer success liaison . The role requires excellent spoken English to engage in requirement discussions with stakeholders, manage customer expectations, and ensure accurate financial reporting and data analysis. Roles & Responsibilities: Act as a bridge between business teams and financial operations , understanding and translating requirements into actionable tasks. Participate in requirement-gathering and discussion sessions with customers to align on deliverables. Perform invoice reconciliation, variance analysis, and audit-related reviews to maintain financial data accuracy. Provide proactive customer success support by addressing queries, tracking deliverables, and ensuring timely resolution of issues. Use advanced Excel (pivot tables, VLOOKUP, complex formulas, macros) to generate financial reports and insights. Monitor and manage customer demand , ensuring expectations are met with precision and attention to detail. Additional Job Details: Strong business analysis skills with experience in finance, reconciliation, or audit processes. Proficiency in advanced Excel and financial data interpretation. Excellent spoken English and stakeholder management skills. High numerical aptitude, analytical thinking, and attention to detail. Experience in customer-facing or customer success roles in a finance or operations context is preferred. Immediate joiners or candidates with notice period up to 45 days/less are highly preferred Frontend Arts is an Equal Opportunity Employer with a commitment to diversity. We stand against discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. Job Type: Full-time Education: Bachelor's (Preferred) Experience: Microsoft Office & Excel: 6 years (Preferred) ERP: 6 years (Preferred) Oracle ERP Applications: 6 years (Preferred) Work Location: In person
Posted 12 hours ago
3.0 years
4 - 10 Lacs
Hyderābād
On-site
DESCRIPTION We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful, data backed business decisions. The successful candidate will possess strong fervor for analytics, performance evaluation, setting high standards, accuracy and staying ahead of a dynamic and fast-evolving business. You should have excellent communication skills to be able to work with business leaders and share succinct performance insights. Above all, you should be passionate about people, using AI tools and have deep understanding of Amazon performance evaluation principles. About the team Global Operations-Artificial Intelligence (GO-AI) is a part of Amazon Robotics (AR), an org, in Fulfillment Technologies & Robotics (FTR). GO-AI enables Computer Vision (CV) and ML based automation by delivering high quality data to improve AI and Machine Learning (ML) product lifecycle through ‘near real-time human-in-the-loop’ (NRT HITL) and offline annotations. BASIC QUALIFICATIONS Bachelor's degree or equivalent 3+ years of business analyst, data analyst or similar role experience 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience Demonstrated proficiency analyzing data, creating dashboard and business reports using SQL 3+ years of program management experience, leading projects involving multiple stakeholders Proven experience writing scripts using SQL, extracting and analyzing the data to provide precise reports to stakeholders Demonstrated ability to maintain high level of integrity and discretion to handle confidential information Demonstrated written and verbal communication skills and ability to influence without authority Proven ability to present complex information in a clear and concise manner to executives Experience defining requirements and using data and metrics to draw business insights and making business recommendations PREFERRED QUALIFICATIONS Advance SQL proficiency; write complex SQL statements and ability to manipulate a massive amount of data, working knowledge of Python, creating dashboards/on demand reports using Quicksight Experience using AI tools Experience creating scorecards or similar performance evaluation reports Familiar with defining configuration specifications and business analysis requirements Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
2.0 years
3 - 6 Lacs
Hyderābād
On-site
DESCRIPTION Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Selling Partner Services (SPS) team acts as the primary interface between Amazon and our business partners. We obsess over providing world-class support to Merchants selling on the Amazon platform. We strive to predict the Seller's needs before they recognize they may have a problem, create innovative self-help tools, and provide solutions to help our partners better serve their customers. We are looking for a Workforce Management (WFM) System Administrator to maintain our WFM back end/front end systems and tools. In addition, the WFM System Admin will partner closely with other teams to deliver mission critical initiatives, while devising solutions and tools that will benefit SPS Operations. This role requires troubleshooting and problem-solving, attention to detail, and delivering high quality results on time. Key job responsibilities Responsible for the ongoing support, user training and maintenance of our global Workforce Management systems and tools. Troubleshooting any issues with or enhancements to WFM Systems and coordinating with the applicable people to ensure the proper resolutions are met in a timely manner. Evaluate and Advise partners to develop Forecast Groups, Staff Groups and Routing Sets to improve utilization and business efficiency. Ensures the accuracy and timeliness of all data flowing to and from WFM systems. Respond to reported issues, requests & inquiries of a problematic technical or functional nature, and suggest or deploy fixes and enhancements. Setup user access to systems and/or services. Creates and updates profiles, permissions, and maintains user accounts. Drafts and maintains internal communications policies and procedures. Participate in cross-functional activities such as requirements gathering, review and user acceptance testing. Works with internal IT support teams and vendor technical support, as needed. Provide on-call which will require working on some nights and weekends. Occasional business travel and travel to other company facilities will be required. BASIC QUALIFICATIONS 2+ years of program or project management experience 2+ years of working cross functionally with tech and non-tech teams experience Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) 2+ years of defining and implementing process improvement initiatives using data and metrics experience 2+ years experience in a Workforce Management Administrator position, or 3+ years of relevant WFM user experience (Forecasting, Scheduling, Real Time Management) required Ability to perform many concurrent assignments and determine the need for changing priorities Commitment to customer experience, and a high level of dedication, enthusiasm, motivation, and persuasive ability in a team and cross-functional environment Ability to learn and train technical information PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience in requirement gathering and ability to write clear and detailed requirement document Exceptional organizational skills and influencing and leadership skills 3+ years experience in a Workforce Management Administrator position, or 4+ years of relevant WFM analyst experience (Forecasting, Scheduling, Real Time Management) Oral and written communication skills are required in order to provide appropriate customer support and interaction Quantitative and analytical skills; experience with advanced use of Excel and using statistical analysis applications. Speaking-listening-writing skills, attention to details, proactive self-starter Proven ability to work in a dynamic, ambiguous environment Experience with automatic contact routing, VoIP and any contact center case management tools. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
3.0 years
4 - 10 Lacs
Hyderābād
On-site
DESCRIPTION At Amazon.com, we strive to be Earth’s most customer-centric company. To support this vision, we need exceptionally talented, bright, and driven people. If you would like to help us build the place to find and buy anything online, this is your chance to work hard, have fun, and make history. Key job responsibilities An ideal candidate for this role: Will have relevant experience in data analytics working with large data sets and to extract and transform data using various tools and technologies Will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide Will use data to support ideas, drive actionable outcomes, and provide unique ways to present data and information in an easy to consume format Will be passionate about finding root causes, trends, and patterns and how they impact business. Will draw inferences and conclusions, create dashboards and visualizations of processed data Will have business and communication skills to be able to work with product owners to understand key business questions to build reports that enable product owners to answer those questions quickly and accurately . Will be very comfortable juggling competing priorities and handling ambiguity . Will thrive in an agile and fast-paced environment on highly visible projects and initiatives A day in the life As a Business Analyst, you will help develop an analytic solution to drive deep dives, provide insights into the health and state of the Operations and measure business impact. You will transform data into actionable business information, and will make it readily accessible to stakeholders worldwide. You will own the design, creation, and management of extremely large datasets. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards to metadata modeling, pipeline monitoring. You will interact with internal program and product owners, and technical teams to gather requirements, structure scalable and perform data solutions, and gain a deep understanding of key datasets. You will design, implement and drive adoption of new analytic technologies and solutions and promote industry standard best practices. You will be responsible to tune query performance against large and complex data sets. You will help translate analytic insights into concrete, actionable recommendations for business or product improvement. About the team Our team strives to make Amazon the best way for Partners to reach customers locally and globally and to operate their businesses, driven by the accurate and efficient support and solutions we provide them. We are looking for a Business Analyst for its TSE (Trustworthy Shopping Experience) Operations Analytics team. The team is being grown to provide insights and provide analytical solutions to help drive operational efficiencies, uncover the hidden risks and trends, reduce investigation errors, improve customer experience and predict & recommend the optimizations for future state. BASIC QUALIFICATIONS 3+ years of tax, finance or a related analytical field experience 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience 3+ years of business or financial analysis experience Experience defining requirements and using data and metrics to draw business insights Experience making business recommendations and influencing stakeholders Experience with Excel PREFERRED QUALIFICATIONS Experience using very large datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
0 years
0 Lacs
Hyderābād
On-site
DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
6.0 years
4 - 7 Lacs
Hyderābād
On-site
Frontend Arts brings together the brightest minds to create breakthrough technology solutions, helping our customers gain a competitive advantage. We are focused in technology innovation to accelerate the digital transformation of our customers, end users with a modern process driven development cycle ensuring high quality and scalable solutions that is compliant, secure, high performance and reliable. Analyze, validate, and troubleshoot EDI transactions (primarily X12 format), resolving data or mapping issues. Configure, maintain, and optimize EDI tools and integrations to support smooth data exchange with internal teams and external trading partners. Collaborate with clients to understand business and technical requirements , with a focus on healthcare workflows and medical data . Monitor and troubleshoot EDI exchanges to ensure timely and accurate processing of files . Navigate Linux/Unix environments for file management, permissions handling, and executing basic shell commands/scripts. Prepare and maintain clear and well-structured integration and implementation documentation . Provide technical support for issues related to EDI, file mappings, and configurations. Assist in onboarding new clients by supporting end-to-end integration processes. Roles & Responsibilities: Solid understanding of EDI standards, segment structures, syntax rules, and validation logic . Strong ability to interpret and troubleshoot EDI messages . Proficient in Excel (formulas, pivot tables) and Word for reporting and documentation. Comfortable navigating file systems, managing permissions, and executing commands/scripts in Linux/Unix. Good knowledge of EDI workflows and file exchange troubleshooting . Excellent spoken English and professional communication skills for client interactions. Strong technical documentation and email correspondence skills. Additional Job Details: Candidate should have expertise in PL/SQL programing, reporting, writing PL/SQL procedure and packages. Understanding of queue setup, configuration, and message flow troubleshooting . Familiarity with MQ queue managers and related concepts . Experience in onboarding and supporting trading partners . Strong collaboration and issue-resolution capabilities. Immediate joiners or candidates with notice period up to 45 days/less are highly preferred Frontend Arts is an Equal Opportunity Employer with a commitment to diversity. We stand against discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status. Job Type: Full-time Education: Bachelor's (Preferred) Experience: EDI X12 (810, 850, 856): 6 years (Preferred) Invoice Integration Healthcare: 6 years (Preferred) EDI ANSI X12: 6 years (Preferred) Standards Mapping & Translation: 6 years (Preferred) SQL / SQLPlus Linux: 6 years (Preferred) Work Location: In person
Posted 12 hours ago
2.0 years
0 Lacs
Hyderābād
On-site
ROLE & RESPONSIBILITIES: Manage transactions with customers using cash registers. Scan goods and ensure pricing is accurate. Collect payments whether in cash or credit. Issue receipts, refunds, change or tickets. Redeem stamps and coupons. Cross-sell products and introduce new ones. Resolve customer complaints, guide them and provide relevant information. Greet customers when entering or leaving the store. Maintain clean and tidy checkout areas. Track transactions on balance sheets and report any discrepancies. Bag, box or gift-wrap packages. Handle merchandise returns and exchanges. Needs to be Good in Excel. Candidates should be good at drafting mail. Handling customer queries if any. SKILLS- Good communication skills. Proven experience as a cashier or a head cashier. Candidates preferred from fashion / Retail background. Looking for immediate joiners. Job Types: Full-time, Permanent Application Question(s): Do you have experience with VlookUp and Pivot Tables Experience: Cashiering: 2 years (Preferred) Fashion retail: 1 year (Preferred) Work Location: In person
Posted 12 hours ago
5.0 years
0 Lacs
New Delhi, Delhi, India
Remote
Customer Success and Inside Sales Manager Department / Business Unit: Academic Sales Location: New Delhi, India Reports To: National Sales Head Type: Full-time Role Overview We are seeking a dynamic and analytical Sales Operations and Inside Sales Manager to lead operational execution and strategic initiatives for academic digital solutions and customer success. This role requires strong coordination across internal departments, marketing and sales teams, academic institutions, and international partners to drive adoption, engagement, and revenue growth. Key Responsibilities Sales Operations & Support Manage invoicing/billing using SAP/CRM for individual institutions and consortia. Update customer records (licenses, purchased content, and billing details). Generate region-wise and monthly sales and performance reports. Support sales pipeline tracking, forecast alignment, and coverage planning. Assist sales teams with pricing, orders, product information, and competitive analysis. Provide regular MIS and data dashboards for leadership review. Inside Sales & Revenue Growth Execute customer outreach and sales pitches, especially for long-tail accounts. Identify and nurture upselling and cross-selling opportunities. Supply the sales team with qualified leads and campaign follow-up data. Liaise with UK counterparts on account renewals, credit control, and GDI management. Customer Engagement & Success Onboard and support institutions with product access (IP-based and remote). Provide training sessions (online/offline) for librarians, researchers, and faculty. Address customer queries, trial setup, usage data, and Open Access (OA) publishing workflows. Create support documentation including user guides, FAQs, and training collateral. Data Analytics & Reporting Analyze user behavior and ONOS usage (downloads, submissions, engagement). Deliver insights for internal teams and external partners. Monitor KPIs and prepare performance dashboards on a monthly/quarterly basis. Stakeholder and Consortium Coordination Act as primary liaison with INFLIBNET and government/academic consortia. Ensure timely feedback collection, issue resolution, and program delivery. Support regional teams with strategic alignment for post-sales services. Marketing & Campaign Collaboration Work closely with marketing to align on lead generation strategies, define and validate Marketing Qualified Leads, and enhance campaign effectiveness. Assist in executing digital marketing campaigns through portals and CRM tools. Evaluate lead generation and conversion effectiveness. Qualifications A Bachelor's degree is required; a Master's is an added advantage Minimum 4–5 years of experience in sales operations, program management, or inside sales. Strong communication and interpersonal skills for stakeholder coordination. Experience with CRM (Salesforce), SAP, BusinessObjects, Power BI, and help desk tools. Comfortable working under deadlines and handling multiple tasks with detail orientation. Preferred Skills Prior experience in academic publishing or the education sector. Familiarity with research databases and digital learning platforms. Analytical mindset and experience with reporting tools like Excel (pivot tables, VLOOKUP), Power BI. Experience working with academic consortia or government agencies.
Posted 12 hours ago
0.0 - 1.0 years
1 - 2 Lacs
Cochin
On-site
Job description : Ensure timely and accurate payroll processing, including salary disbursement, arrears, bonuses, and deductions. Ensure accurate deductions and remittances for Provident Fund (PF), Employee State Insurance (ESIC), Professional Tax, TDS, and Gratuity. Provide support to employees and managers on payroll matters, tax implications, and other salary-related queries. Act as custodian of payroll records and provide required documents to legal authorities as and when needed. Maintain files and MIS on payroll documents. Keeping a day to day check of all the matters related to attendance, leaves and absenteeism. Qualifications : Master's degree in Human Resources, or a related field. 0–1 years of experience in payroll management and statutory compliance. Strong knowledge of Indian labor laws and statutory benefit schemes (PF, ESIC, Gratuity, etc.). Good communication skills and attention to detail. Preferred Skills : Familiarity with HRIS systems. Analytical thinking and problem-solving abilities. Ability to manage confidential information with integrity and discretion. Proficiency in Microsoft Excel (formulas, pivot tables, data analysis). Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Education: Master's (Preferred) Work Location: In person
Posted 12 hours ago
15.0 years
0 Lacs
Delhi
On-site
DESCRIPTION Are you a strategic thinker who thrives on bringing order to complexity? Do you have a talent for orchestrating multiple projects while keeping stakeholders aligned and teams motivated? Can you translate big-picture goals into actionable roadmaps that deliver results? If you're someone who combines organizational skills with leadership ability, we want to hear from you! Amazon Web Services (AWS) is seeking a Senior Program Manager to join our team in India. In this role, you will be driving our most critical developer initiatives from conception to delivery. You will be navigating ambiguity, managing multiple workstreams working with stakeholders across all levels in the organization. Key job responsibilities Lead end-to-end program management of complex, cross-functional initiatives, ensuring alignment with business objectives and successful delivery Develop and maintain program plans, including timelines, dependencies, risks, and resource requirements Partner with senior leadership to define program strategy, success metrics, and key deliverables Drive effective stakeholder management across multiple business units, maintaining clear communication channels and managing expectations Monitor program budgets and resource allocation, ensuring efficient use of resources Lead continuous improvement initiatives to enhance program delivery methods and team effectiveness A day in the life Your morning may kick off with distributing status updates for major workstreams, highlighting key metrics, blockers, and upcoming milestones. You might then run a standup where you help the team resolve blockers, then pivot to writing the monthly business reviews gathering data points and ensuring your narrative communicates both successes and areas needing attention. In the afternoon you might lead a cross functional meetings to plan for an upcoming developer event. Throughout the day, you will maintain a balance between strategic thinking and hands-on problem solving, ensuring both the big picture and daily details receive the attention they need. About the team The Developer Experience team's mission is to explore the future of development so that we can help developers navigate a path to that future. Our goal is inspire developers around the world. We show them how to practically use the new technologies to build efficiently in the cloud. We show them new things they are now able to achieve, both in tackling more complex cloud problems and building new solutions that leverage generative AI. We earn trust with developers by being authentic, and by being practitioners ourselves. We are on an exciting journey together, and not everything is solved yet. BASIC QUALIFICATIONS Bachelor's degree in Business Administration, Technology management, or a related field 15+ years of experience in program management, project management, or related fields Proven track record of successfully delivering complex, multi-faceted programs in a fast-paced environment Excellent communication skills, both written and verbal, with the ability to tailor messaging to diverse audiences Proficiency in project management tools and software (e.g., JIRA, Asana) Experience managing program budgets and resources PREFERRED QUALIFICATIONS Demonstrated experience in stakeholder management, including executive-level engagement Strong analytical and problem-solving skills, with the ability to make data-driven decisions Experience in vendor management and third-party partnerships Proven track record of mentoring junior program managers and building high-performing teams Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 12 hours ago
4.0 - 5.0 years
0 Lacs
Delhi
Remote
Salary: Competitive Location: New Delhi Country: India Business Unit: Academic Vacancy Type: Permanent Closing Date: 13 August 2025 Meet the recruiter Sadhna Jha sadhna.jha@cambridge.org Customer Success and Inside Sales Manager Department / Business Unit: Academic Sales Location: New Delhi, India Reports To: National Sales Head Type: Full-time Role Overview We are seeking a dynamic and analytical Sales Operations and Inside Sales Manager to lead operational execution and strategic initiatives for academic digital solutions and customer success. This role requires strong coordination across internal departments, marketing and sales teams, academic institutions, and international partners to drive adoption, engagement, and revenue growth. Key Responsibilities Sales Operations & Support Manage invoicing/billing using SAP/CRM for individual institutions and consortia. Update customer records (licenses, purchased content, and billing details). Generate region-wise and monthly sales and performance reports. Support sales pipeline tracking, forecast alignment, and coverage planning. Assist sales teams with pricing, orders, product information, and competitive analysis. Provide regular MIS and data dashboards for leadership review. Inside Sales & Revenue Growth Execute customer outreach and sales pitches, especially for long-tail accounts. Identify and nurture upselling and cross-selling opportunities. Supply the sales team with qualified leads and campaign follow-up data. Liaise with UK counterparts on account renewals, credit control, and GDI management. Customer Engagement & Success Onboard and support institutions with product access (IP-based and remote). Provide training sessions (online/offline) for librarians, researchers, and faculty. Address customer queries, trial setup, usage data, and Open Access (OA) publishing workflows. Create support documentation including user guides, FAQs, and training collateral. Data Analytics & Reporting Analyze user behavior and ONOS usage (downloads, submissions, engagement). Deliver insights for internal teams and external partners. Monitor KPIs and prepare performance dashboards on a monthly/quarterly basis. Stakeholder and Consortium Coordination Act as primary liaison with INFLIBNET and government/academic consortia. Ensure timely feedback collection, issue resolution, and program delivery. Support regional teams with strategic alignment for post-sales services. Marketing & Campaign Collaboration Work closely with marketing to align on lead generation strategies, define and validate Marketing Qualified Leads, and enhance campaign effectiveness. Assist in executing digital marketing campaigns through portals and CRM tools. Evaluate lead generation and conversion effectiveness. Qualifications A Bachelor's degree is required; a Master's is an added advantage Minimum 4–5 years of experience in sales operations, program management, or inside sales. Strong communication and interpersonal skills for stakeholder coordination. Experience with CRM (Salesforce), SAP, BusinessObjects, Power BI, and help desk tools. Comfortable working under deadlines and handling multiple tasks with detail orientation. Preferred Skills Prior experience in academic publishing or the education sector. Familiarity with research databases and digital learning platforms. Analytical mindset and experience with reporting tools like Excel (pivot tables, VLOOKUP), Power BI. Experience working with academic consortia or government agencies.
Posted 12 hours ago
2.0 - 5.0 years
3 - 4 Lacs
India
On-site
Job Title: MIS Executive (Google Sheets Expert – Stable Career Profile Preferred) Location: Greater Kailash Part-2, New Delhi Salary: Up to ₹40,000 per month (Based on experience and skills) Employment Type: Full-Time Experience Required: 2 to 5 Years About the Role We are hiring a smart and detail-oriented MIS Executive to directly support Mr. Rahul Jain , a renowned leadership coach and business mentor. The ideal candidate will have a strong command over Google Sheets and MIS reporting, along with a proven track record of career stability. Preference will be given to candidates residing in or near Greater Kailash Part-2 or in South Delhi, who are well-versed in data analysis, report automation, and dashboard creation. Key Responsibilities Maintain and update all MIS reports and dashboards regularly Work extensively on Google Sheets and Excel to manage real-time data Analyze large datasets and provide business insights Automate reports and build efficient tracking mechanisms Ensure data accuracy and timely report submissions Coordinate with cross-functional teams for data collection and validation Support the leadership with ad-hoc data and analytics needs Who Should Apply? Candidates with 2–5 years of experience in MIS, Data Analysis, or Reporting roles Professionals who are well-versed in Google Sheets, Excel (including formulas, pivot tables, charts, macros) Individuals with a stable job history and commitment to long-term roles Candidates living in or near Greater Kailash, Nehru Place, Lajpat Nagar, South Ex, or nearby South Delhi areas (30-40 min travelling distance from office) Highly preferred: Those who have worked directly under senior professionals or coaches Key Skills Required Google Sheets (Advanced Level) MIS Reporting Microsoft Excel (Advanced) Data Analysis Dashboards & Automation Report Accuracy & Timeliness Career Stability & Reliability Time Management Communication Skills Business Intelligence (Basic understanding) Why Join Us? Work directly under the mentorship of Rahul Jain Competitive compensation up to ₹40,000/month Opportunity to gain leadership exposure Be part of a professional, fast-paced, and growth-focused environment Preferred work location for South Delhi residents – no long commutes! Apply now if you are passionate about data, committed to excellence, and want to work directly with a business mentor of national repute! Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹40,000.00 per month Schedule: Day shift Application Question(s): What is your current and expected CTC? Are you currently located in or near Greater Kailash Part-2, Delhi? If not, how long would your commute be? How many years of experience do you have in MIS reporting/ Data Analysis? Do you have knowledge of data visualization, dashboard creation and automation using Google Sheets? Have you worked directly under senior leadership or a business coach/mentor like Rahul Jain? Work Location: In person
Posted 12 hours ago
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The pivot job market in India is growing rapidly, with companies across various industries looking for professionals who can adapt quickly to changing technologies and market demands. Pivot jobs require individuals to have a versatile skill set and the ability to pivot between different roles and responsibilities as needed.
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