Role- Senior Manager- User Experience Location- Bangalore About the Team Being part of Meesho's Fulfillment and Experience (F&E) team as Senior Manager will zip you to the cockpit of our ever-burgeoning rocketship and, youll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics to ensure the best possible user and seller experience. At Meesho, we are on a mission to achieve what has never been done before – introducing e-commerce to the tier-2 and tier-3 cities of India. Our team's crucial contribution to this ambitious endeavor involves completely reimagining fulfillment from the ground up. This translates into a multitude of "zero-to-one" projects, offering opportunities for those willing to seize them. Our focus is on constructing a supply chain and user experience that reshapes the landscape of e-commerce. Simultaneously, we are unwavering in our commitment to introducing best-in-class processes and policies, coupled with a steadfast dedication to continuous innovation. The ultimate goal is to consistently deliver excellence in both User and Seller experiences. Emphasizing personal growth and enjoyment at work is integral to our culture, just as much as our dedication to hard work. We foster this through regular one-on-one virtual meetings, engaging monthly all-team catch-ups, and timely recognition and rewards. Join us in this exciting journey where innovation meets personal and professional development! About the role We are looking for an experienced and visionary User Experience – Senior Manager to lead and scale our customer support Channels — including Chat Bot, Voice Bot , and Human Agents . This role is critical in shaping the future of our customer support operations, leveraging AI to unlock new growth, optimize support efficiency, and drive customer satisfaction. You will be responsible for developing and implementing a data-driven strategy to capture and analyze customer support data, transforming it into actionable insights that drive business decisions and strategic initiatives at the leadership level. What you will do 1. Channel Strategy & Optimization: Develop and execute the strategy for optimizing and expanding the use of Chat Bots, Voice Bots , and Human Support Agents to improve customer experience, response times, and issue resolution; Implement automation and self-service solutions to reduce customer friction, decrease resolution times, and lower operational costs. 2. Customer Support Data & Insights: Develop a robust framework to collect, analyze, and surface customer support data (e.g., chat logs, agent interactions, sentiment analysis) that provides valuable insights into customer needs, pain points, and satisfaction; Create and maintain dashboards and reporting systems that track key performance indicators (KPIs) related to customer satisfaction, support channel effectiveness, and operational efficiency; Design and implement a feedback loop from support interactions that drives continuous improvement in products, services, and customer experience. 3. Cross-Functional Leadership: Work closely with Product, Tech, Marketing, and Operations teams to ensure initiatives are aligned with broader company objectives, customer needs, and business goals; Foster a culture of innovation within the customer support team by exploring and implementing emerging AI technologies to drive automation, personalization, and proactive customer engagement What you will need MBA from a premium college with over 4-6 years of hands-on experience in start-ups, consumer internet companies, management consulting, or operations. Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches. Exhibit a proven capability to articulate informed perspectives on business implications and strategies. Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership. Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments.

About the Team Being part of Meeshos Fulfillment and Experience (F&E) team as Cluster Head LM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the countrys next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we re trying to do whats never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone) to build a supply chain to change how folks think about e-Commerce - not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there s never a dull moment with us :). About the Role As Cluster Head LM - Jharkhand , you ll own the onboarding and training of partners and managing operations for the entire Bangalore cluster. You ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Last Mile operations Experience in partner onboarding and training in the Last Mile and sorting operations Experience of having worked in Ranchi or other areas of Jharkhand in similar capacity would be a plus and so will the Experience in control tower and field operations About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Curious about life at Meesho Our people have a lot to say and theyve made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India. It is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. The grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players from disrupting the lower-tier cities. At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower-tier cities of India. Meesho Grocery is an early-stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high-energy enthusiasts working towards creating something cool and big. About the Role As PM - Category marketing, you will work closely with the Growth, Category and Supply chain teams to successfully deliver on cross-functional programs with primary objectives being high customer adoption and wallet share capture. You will partner up with business leads to identify roadblocks/inefficiencies and come up with solutions on how to resolve them. You will collaborate with your teammates to ensure the right decisions are made at the right time through appropriate communication. You will ensure that plans are intelligently adjusted to reflect vital fluctuations in goals and requirements. What will you do As part of the category marketing team in user growth, you will: Develop an understanding of key business problems and strategic priorities to provide insights on gaps and potential opportunities. Drive end-to-end problem identification and solutions/execution to deliver impact. Define goals against key metrics and track performance against them, manage end to end execution across functions. Work closely with relevant stakeholders to achieve targets. Work on special time-bound initiatives, requiring strong first principle thinking and domain/functional understanding. Be comfortable with ambiguity, and conduct root cause analyses for key business metrics. Conduct data analysis/impact of different initiatives on key business metrics (e.g. Orders, conversion, DAU, etc) and synthesize findings with implications that inform business decisions. Communicate and advocate insights to relevant stakeholders to drive outcomes. Frequent updates to leadership communicating business performance across different projects to facilitate discussions and tracking progress. Coordinate with the respective stakeholders/cross-functional teams - e.g. Product, category marketing, business finance, etc for monthly/weekly reviews. Design and deliver communication/distribution strategies to improve Daily active users Introduce DAU and conversion-driving events, constructs, and flow changes Systematically manage demand to ensure the best customer experience Engage with Category and Warehouse leaders to streamline processes and simplify execution with actionable plans What will you need Master s degree in Management preferable Overall experience of 2-5 years in an e-commerce startup Experience in managing projects across cross-functional teams and building sustainable processes Ability to represent projects from business, product and technical perspectives Ability to make data-driven decisions, resolve conflicts and negotiate like a pro Proven project-management skills About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Curious about life at Meesho Our people have a lot to say and theyve made us the top-rated e-commerce workplace on Glassdoor. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About the Team Meesho is on a mission to democratize Internet commerce for everyone in India. Our primary responsibility, as the Business org, is to actively drive this mission from the frontlines. As a Senior Business Manager, you will play a huge role in driving growth across all categories. Our team holds end-to-end responsibility to launch and scale up categories, by ensuring the right selection, competitive pricing, and good quality. Each category team has Senior Business Managers/Business Managers and a group of Assistant Business Managers and Key Account Managers, youll closely work with the category marketing team, pricing team, quality team, and other category teams. Beyond this, you will also work closely with Product, Supplier Growth, User Growth, and Fulfillment Experience teams. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s, regular outings, and timely rewards and recognitions. About the Role We are looking for an experienced Senior Business Manager to lead scale category business for Meesho. In this role, you will take ownership of this category and decide everything from deciding the right selection, pricing and growth strategy to shaping the user experience. You will also partner with the Product and Ops teams to build relevant products. You will work in a fast-paced environment, creating new systems and processes. You will also ensure that we are balancing customer needs, competitive landscapes, and strategic priorities constantly. What you will do You have to decide everything from right selection goals and pricing strategy to shaping the user experience. You have to decide right team structure to achieve your goals. You will also partner with the Product and Ops teams to build relevant products You will work in a fast-paced environment, creating new systems and processes. You will also ensure that we are balancing customer needs, competitive landscapes and strategic priorities constantly. You are expected to understand the market landscape, customer behavior and figure out existing gaps and work with stakeholders across teams and deliver on goals. You have to lead collaborations with Product and Tech, Fulfilment, Experience, and User Growth. Own business operational strategy including both financial and operational inputs/outputs, forecasting, monitoring, and reporting. You have to present customers with backward view, decision points or data-based arguments that enable delivering on the goal Manage programs to deliver on critical goals in a compressed time frame. Decide the roadmap for Meeshos business plans over the next 5 years. What you will need Bachelors Degree preferably Masters degree At least 6+ years of experience Contextual understanding of e-commerce business Ability to drive partnerships, take initiatives, and manage complex projects and teams Strong analytical skills and ability to work with a lot of detail Demonstrated fast track career growth (promotions and recognitions) Entrepreneurial and/or general management /management consulting experience is preferred Ability to figure out areas of improvement for different categories and Meesho business as a whole Ability to plan and deliver on business-related goals Ability to motivate and lead teams - i.e., sourcing supply and managing demand effectively Ruthless prioritization skills between immediate, medium, and long-term goals Candour and strong communication to align stakeholders on the long-term vision Ability to analyze data to identify points of failure or even success areas A person who has championed and demonstrated multiple Meesho Mantras in existing or previous roles About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. Were not just a platform; were your partner in turning dreams into realities. Our Mission Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an Everyday Lowest Cost channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or " Mantras ," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals processes like Reflections , Listen or Die , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience. Know more about Meesho here : https://www.meesho.io/

About The Team Being part of Meesho's Fulfillment and Experience (F&E) team as Cluster Head MM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce – not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us :). About The Role As Cluster Head MM - Agra, UP , you’ll own the onboarding and training of partners and managing operations for the entire Ahmadabad cluster. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What You Will Do Own the onboarding and training of new partners for Middle Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What You Will Need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in Agra, UP in similar capacity would be a plus and so will the Experience in control tower and field operations Show more Show less

About The Team Being part of Meesho's Fulfillment and Experience (F&E) team as Cluster Head MM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce – not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us :). About The Role As Cluster Head MM - Surat, you’ll own the onboarding and training of partners and managing operations for the entire Surat cluster. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What You Will Do Own the onboarding and training of new partners for Middle Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What You Will Need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in Jaipur or other areas of Rajasthan in similar capacity would be a plus and so will the Experience in control tower and field operations Show more Show less

About The Team Because we are solving a unique problem, one that’s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About The Role We are looking for a dynamic, self-starting, result oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers’ businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What You Will Do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho’s values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRA's & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success Helps define category short & medium term goals, design execution roadmap and set team priorities that align with company’s overall strategic goals What You Will Need BE/B.tech from premium institutes 1-3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders Show more Show less

About The Team Because we are solving a unique problem, one that’s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About The Role We are looking for a dynamic, self-starting, result oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers’ businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What You Will Do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho’s values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRA's & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success Helps define category short & medium term goals, design execution roadmap and set team priorities that align with company’s overall strategic goals What You Will Need BE/B.tech from premium institutes 1-3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders Show more Show less

About The Team Because we are solving a unique problem, one that’s mostly untouched by other e-commerce players. We are designing e-commerce for the Next Billion Users - the users from Tier-2+ markets who are new to the e-commerce landscape and have (almost) never transacted online before. Our category teams are as diverse as our users. We act from the frontlines to actively drive the mission of democratizing internet commerce for everyone. Our teams are composed of Senior Business Managers/Business Managers, Associate Business Managers, and a group of Key Account Managers and Business Development Executives. We interact with the Category Marketing team, Product team, User growth and Operations team on a routine basis. All of us work hard together to ensure that we continue to be the No. 1 shopping destination for Bharat users. We are passionate, energetic individuals who work like entrepreneurs. Moving at 10 x speed is where we excel. If you want a high-powered career growth and supporting work environment, we are the right destination for you! About The Role We are looking for a dynamic, self-starting, result oriented Category Associate who can display strong execution skills along with high analytical horsepower to wade through complexity and ambiguity. As Category Associate, you will be required to make and execute a plan for scaling up suppliers’ businesses, expanding selection and ensuring best prices for your category. You will also play an instrumental role in enabling the entire team to deliver the bar-raising performance every time. If you love solving problems, enjoy being in leadership roles and have a zeal for setting up and improving business processes, do send us your application. We promise you an excellent work culture, high learning environment and a very exciting professional journey! What You Will Do Mentor, motivate & provide direction to a team of Key Account Managers Advocate Meesho’s values & principles across your team Work with central teams to ensure best selection, affordable prices and high discovery on the platform Develop robust processes for smooth execution of all critical tasks Define KRA's & goals for the team and individuals. Compile and evaluate metrics for success assessment of individual and team level tasks Communicate priorities and key decisions with stakeholders with your excellent verbal, written & visual communication skills. Drive higher suppliers engagement and quick problem resolution through effectively guiding your team Be comfortable with challenges and exude confidence to build processes to drive higher efficiency and better outcomes. Influence strategic decisions across the organization by earning the trust of your stakeholders. Effectively use quantitative & qualitative data to drive decisions & measure success Helps define category short & medium term goals, design execution roadmap and set team priorities that align with company’s overall strategic goals What You Will Need BE/B.tech. 1-3 years of overall experience with at least 1+ years in leading teams Experience with startups and fast-paced environments is an added advantage Experience in using Microsoft Excel to analyze data and build POV Demonstrated ability to think strategically and tactically Deep understanding of business and customers Excellent verbal and written communication skills Proven ability to lead the team and manage relevant stakeholders Show more Show less

About The Team It’s no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our Finance team has a key role to play in the company's success. Here’s your chance to be a part of the Meesho success story!😎 As Manager - Corp Dev and M&A, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organisations.Our team believes in working hard and partying harder. We organise team trivia nights, board game marathons, and other fun events to foster our team spirit 💥. About The Role As Manager - Corp Dev and M&A , you’ll drive strategic partnerships and outreach programs. In this role, you’ll take up initiatives with complete ownership, manage multiple projects and drive execution with various org teams within Meesho. You’ll also lead efforts related to the assessment and execution of relevant investment and / or partnership opportunities by developing a strategic rationale for Meesho. You’ll coordinate due diligence exercises and augment the team's industry awareness. What You Will Do Deal Sourcing & Market Mapping Build and maintain a strong sourcing network across startups, VC firms, investment banks, accelerators, and industry forums to identify high-potential acquisition and partnership opportunities aligned with Meesho's vision of democratising internet commerce in India Actively track emerging trends in e-commerce, supply chain, fintech, and adjacent tech ecosystems to map potential strategic fits for Meesho. Develop a structured pipeline of M&A, investment, and partnership opportunities, ensuring alignment with Meesho’s long-term strategy. Mergers, Acquisitions & Strategic Partnerships Source, evaluate, and negotiate potential acquisitions, joint ventures, and alliances to strengthen our seller ecosystem and consumer offerings. Lead and manage the end-to-end deal lifecycle for M&A and strategic partnerships that enhance Meesho’s platform and capabilities. Drive integration planning and execution for acquired entities to maximize operational synergies and cultural alignment. Investment Strategy Source, Identify and evaluate potential investment opportunities in e-commerce, logistics, and fintech startups that complement Meesho’s ecosystem. Work closely with VCs, PE firms, and investment banks to explore co-investment and fundraising opportunities. Market Intelligence & Competitive Analysis Conduct in-depth market research and competitor benchmarking to identify risks and opportunities in India’s evolving e-commerce landscape. Develop data-driven insights to guide Meesho’s expansion, business diversification, and revenue growth strategies. Financial Modeling & Due Diligence Build financial models to evaluate M&A, investment, and partnership opportunities, ensuring robust decision-making. Lead due diligence efforts, assessing financial, operational, and strategic fit with Meesho’s long-term goals. What You Will Need MBA from a top-tier institute 2+ years of post-MBA experience in corporate development, investment banking, venture capital, or management consulting. Experience in deal sourcing, investment pipeline management, and building strong industry networks. Ability to analyze complex data, synthesize insights, and present actionable recommendations. Excellent stakeholder management, negotiation, and communication skills Show more Show less

About The Team It’s no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our Finance team has a key role to play in the company's success. Here’s your chance to be a part of the Meesho success story!😎 As Deputy Manager - Finance, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit 💥. About The Role We are looking for an Deputy Manager Finance who can enable the scale-up of Supply Chain for Meesho’s overall Marketplace platform by providing value-added finance solutions. Meesho’s Supply Chain quantum is >$500m/annum and we are the biggest customer for all the large Supply chain solution companies in India. Meesho has also developed its captive supply chain solution which is unique and helps us transform our logistics offering to our sellers. You will also contribute to the Finance operations for the strategic Food Retail business i.e. Grocery for Meesho. It is one of the fastest growing businesses in Meesho and receives the maximum mindshare of Meesho’s leadership. In this role you will take ownership of the finance operations of this Business. You will work in a fast-paced environment, creating new systems and processes. You will also ensure that we are balancing customer needs, competitive landscapes and strategic priorities constantly. What Will You Do Developing automated programs that help validate the invoices raised by our external Logistics Partners. Add significant value by critically analysing instances of billing errors that are not in sync with the rate cards and work closely with the Operations team for closure of disputes raised with logistics partner. Identify cost optimization opportunities. Lead a team of 2-4 members and supervise interactions with logistics partner for resolving disputes and any other queries. Liaison with Internal & Statutory Auditors for timely closure of audit requirements. Help de-bottleneck supply operations by providing innovative finance solutions to business challenges. Set up systems for maintaining positive vendor relationships through effective communication and timely issue resolution. Effectively leverage our Oracle Fusion ERP system including Vendor Management module to automate end-to-end payment systems and build a scalable structure. Collaborate with Product for strengthening controls in logistic payouts and automating new use cases. Collaborating with Business teams and enabling multi-location scaleup and profitable growth of the business. Be a solution architect for the Business around financial workflows. Implement 360-degrees best-in-class financial controls & processes around receivable & collection, payments, inventory etc. Create business levers through smart vendor financing solutions. Collaborate with Product team and embed necessary checks & guardrails in critical business facing applications (eg: WMS, OMS, ops-tech etc) Monitor & report business performance with timely & correct books close. Insulate the business from financial surprises through adequate and practical provisioning, external/internal stakeholder management etc Collaborate with multiple teams maintain PL accuracy by implementing checks on provisional v/s actual expenses What Will You Need Chartered Accountant or MBA Articleship experience in Big 4 preferred. 2-3 years of post qualification experience majorly in a startup. Experience in Supply Chain controllership is an added advantage. Strong business acumen with a financial inclination Good understanding of Accounting nuances Demonstrated experience in Business Partnering & external stakeholder management. Strong bias for speed for execution Ability to multitask, think critically and execute tactically Have a proven track record of finding innovative solutions to business problems Show more Show less

About The Team Being part of Meesho's Fulfillment and Experience (F&E) team will zip you to the cockpit of our ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 200 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3 cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions. About The Role We are looking for an accomplished Head of Facility design and operations for leading our Sort Center operations, and to lead the development and implementation of advanced automation solutions across our sortation centers. The ideal candidate will possess extensive experience in building large scale automated solutions for sorting operations, engineering design, automation technologies, running sort center operations, and project management within logistics or related industries. What You Will Do Strategic Leadership: Develop and execute the automation design strategy for large scale sorting automation for Meesho, aligning with the company's expansion roadmap Automation Design: Lead the design and deployment of innovative large scale sorting automation solutions to enhance the efficiency and accuracy of sortation processes Performance Management: Lead the sort center operations, establish performance metrics and KPIs to govern performance reliability and cost effectiveness Project Management: Oversee the planning, execution, and completion of automation projects, ensuring they are delivered on time, within scope, and budget. Cross-Functional Collaboration: Work closely with technology, and product teams to integrate automation solutions seamlessly into existing systems and workflows. Team Development: Build and mentor a high-performing team, fostering a culture of innovation, continuous improvement, and accountability. Vendor Management: Evaluate and manage relationships with external vendors and partners to source and implement best-in-class automation technologies. Compliance and Safety: Ensure all automation designs and implementations comply with industry standards, safety regulations, and company policies. What You Will Need Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Industrial) or a related field. 8–15 years of progressive experience in sort center design & operations, with a significant focus on large scale automation within sortation centers, warehouses, or manufacturing facilities. Proficiency in automation technologies, robotics, control systems, and material handling equipment. Proven ability to lead and develop design and operations teams, manage complex projects, and drive organizational change. Strong analytical and problem-solving skills, with a track record of implementing innovative solutions to complex challenges. Excellent verbal and written communication skills, with the ability to convey technical concepts to non-technical stakeholders. Experience with project management methodologies and tools, with the ability to manage multiple projects simultaneously. Show more Show less

About The Team At Meesho, we are building for Bharath. As the Seller Growth & Success team, we play a key role in Meesho’s objectives. If you love being a disruptor who is excited by challenges, then you should join our team as a Senior Business Associate. Everything we do in our team has only one objective – enabling every business to succeed in the e-commerce space. We want to democratize e-commerce for all sellers by building a marketplace wherein literally anyone can succeed. Fun fact? Meesho has 13M+ women entrepreneurs who have sold products to 50M consumers (3% of India’s population) as of today. Impacts like these are possible because we encourage a ‘problem-first’ mindset to solve some of the most challenging and innovative problems for our users. We work in collaboration with the Product, Business, and Fulfillment teams to drive strategic goals. You will also present findings and updates to the CEO and other senior leaders on a regular basis. Making an impact with data-backed innovative solutions is key to success in this role. You will work with multiple stakeholders and constantly brainstorm ways to improve processes to raise the bar of experiences for our users. About The Role As a Senior Associate in our team, you will play a key role in driving seller acquisitions within the Seller Growth Team. You will be responsible for planning and executing marketing campaigns & on app activities, identifying new problem areas, and conducting experiments to determine the most effective strategies. You will own the execution, tracking, and performance of all the assets and experiments. What You Will Do Drive Seller Acquisition: Plan and execute comprehensive marketing campaigns across various channels to significantly grow the Meesho seller base. Campaign Management: Oversee the implementation and monitoring of digital campaigns on platforms like Meta, Google, Programmatic Ads and more. On-App Growth Initiatives: Develop and implement on-platform activities and strategies to drive seller acquisition and engagement within the Meesho app. Performance Monitoring & Optimization: Continuously monitor key metrics and conduct quality checks to ensure optimal results across all channels and campaigns. Data Analysis & Reporting: Track, analyze, and report the performance of various growth initiatives, campaigns, and experiments in a timely manner, providing clear and actionable insights to stakeholders. Cross-functional Collaboration: Work closely with growth, business, and product teams on a wide range of activities, from planning to execution, to achieve shared goals. Industry Awareness: Stay up-to-date with the latest industry best practices and innovations in seller acquisition and growth to continuously improve relevant metrics within the app. Stakeholder Coordination: Collaborate effectively with stakeholders across the organization to optimize the seller acquisition funnel and overall platform experience. What You Will Need A graduate degree in any discipline. 1-3 years of relevant experience in fast-paced environments such as startups or consumer internet companies, preferably in growth or category marketing roles. Proven experience in running and monitoring digital marketing campaigns on Meta, Google Ads, and Programmatic advertising platforms. Hands-on experience in implementing and utilizing Google Tags, Google Analytics, and Google Ads for performance management and tracking. Strong analytical skills with a high proficiency in MS Excel and other analytical tools. Demonstrated ability to interpret data, identify trends, and derive actionable insights is crucial. Show more Show less

About The Team Being part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of our ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users. We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running operations/support to managing the supply chain, and maintaining analytics. At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3 cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that reimagines e-commerce, not just in India but globally. We focus on personal growth and fun at work just as much as we do on working hard. That is why, we have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and recognitions About The Role As a Cluster Head - Security and Investigations at Meesho, you’ll run a Regional org focused on reducing Security incidents and identifying, reducing and resolving malicious losses and frauds on the ground. You’ll achieve it by forging strong collaborations with the Business and Operations teams, Operations partners and Sellers alike. You’ll work closely with the mentioned teams in order to serve our users better. To this end, you’ll also lead key initiatives, audits, formulating and implementing SOPs and deliver impactful projects to cater to security and loss prevention needs for the organization. Your guiding question in this role will be “How can we build an efficient, fraud-free, high on ownership and integrity supply chain, while keeping customer experience at max”. You’ll answer this question every day through owning the Security and Investigations charter for the Fulfillment and Experience, and Meesho at large. What You Will Do Develop and Lead the Cluster Security and Investigations Charter for a Region comprising multiple states. Coordinate with stakeholders from Operations and Central Control tower, Legal, Trust & Safety and other relevant teams to design short and long-term security, loss and fraud identification and prevention strategies. Partner with Cluster and Area operations teams to mitigate risk of theft, fraud and other high impact incidents. Performing risk assessment of site & operation model and frame mitigation measures. Regularly do security analysis, and work with Central teams for setting the right SOPs across nodes. Conduct regular security and process audits on the ground based on central data inputs Close the audit exercise by ensuring corrective measures and action on the identified stakeholders (employees/delivery personnel/sellers/ops vendors). Create Org and liaisoning muscle to intervene in case of ops disruptions and untoward incidents happening in different parts of the region. What You Will Need 8-12 years of work experience with substantial experience in managing a geographically dispersed security, investigations and loss prevention team, with KRs around detection and prevention of security and loss incidents. Experience in Physical security operations and Investigations, preferably in E-commerce, Fulfillment, 3P Logistics, Supply chain, Operations, or relevant security experience in similar high growth tech startups. Outstanding organizational skills.- Superior problem-solving and incident and case management skills. Experience in team building, managing, and coaching will be a plus. Knowledge & experience of laws applying to police & legal action and the judicial process. Ability to travel, sometimes at a short notice. Show more Show less

About The Team The Meesho AI Services team is dedicated to revolutionizing customer support through cutting-edge AI technologies like chatbots, voicebots, and predictive analytics. We will partner with call centers and BPOs to deliver seamless, efficient, and customer-focused operations. In addition to driving technology and process excellence, we actively manage client and partner relationships to ensure alignment on goals and continuous improvement. If you’re passionate about AI, building strong partnerships, and creating impactful change, this is the team for you! As Manager - Strategy & Operations, you’ll have the opportunity to create business models, unlock Product-Market-Fit and see this vertical into the GROWTH PHASE - just like building a new Startup. And goes without saying, as we grow, you grow! As a team, we’re big on maintaining a healthy work-life balance. We follow flexible working timings and also engage in a number of fun activities outside work - gaming, discussing our favorite books and movies, casual catch-ups and so on. The bottom line? At Meesho, you’ll have a fun time as you grow. About The Role As a Manager - New Initiatives, you will work directly with the General Manager - the Head of the Vertical to solve business-critical problems. You’ll identify key opportunity areas through primary and secondary research, find user & seller problems, set priorities, come up with solutions and drive implementation in different types of projects. You’ll shape up the right solutions in coordination with the product team (in case your solution requires tech interventions). You’ll also work with the team leaders to create and improve the operating systems of the team (strategic planning, competitive intelligence, building review systems, culture and so on). What You Will Do In-depth primary and secondary research into different consumption verticals of India, which will also require you to go on the ground talk to users and any other stakeholders of the industry Evaluate different startups out there that might be relevant for acquisition to kick-start this new vertical; due diligence of startups Engage in meetings, email and expert calls with internal and external stakeholders to bring in strategic direction in building this vertical Build experimenting strategy for different products to test and launch in the vertical Set the goal metrics for Product-Market-Fit along with the GM for the new vertical and enable the execution teams to reach those metrics for PMF Lead in problem-solving tasks and discussions to unlock product-market-fit Own the end of end goal and execution ownership of your charters Play a key role in framing strategic documents(working sessions) for problem discovery, exploration and solutions Create and structure monthly review documents to be presented to the senior management / CEO Create and maintain systems and processes to streamline operations across the business team Be fungible in the role to potentially lead an execution charter along with the strategy role for the new Vertical Act as a strategic partner and advisor to the Head of the Vertical in business critical decision making What You Will Need 3-6 years of total work experience. At least 2+ year of experience in consulting firms / strategy offices of tech startups Experience in startups/tech companies in similar roles will be an advantage Proven problem-solving, project management skills and ability to derive core user insights from different types of users (consumers, sellers etc.) Proven leadership and organizational skills in your work experience An MBA degree is not a MUST have, but great if you do have it Show more Show less

About The Team DevOps - because even the best developers need heroes. Whether you agree or not, a DevOps Engineer is definitely nothing less than a hero to us - and with good reason! When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As DevOps Engineer II, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favorite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About The Role As an SDE II DevOps Engineer, you will be responsible for managing and supporting our company's BAU operations, handling cloud migrations between different cloud service providers, and conducting proof-of-concepts (POCs) to cater to the requirements of engineering teams. You will work closely with cross-functional teams to ensure smooth operations and efficient delivery of services. What You Will Do Manage and maintain day-to-day BAU operations, including monitoring system performance, troubleshooting issues, and ensuring high availability. Lead and execute cloud migration projects, transferring applications and services between different cloud service providers. Collaborate with engineering teams to understand their requirements and provide POCs for new tools, technologies, and processes to improve efficiency. Develop and maintain automation scripts and tools to streamline operational processes. Implement and maintain CI/CD pipelines for deploying applications across various environments. Collaborate with engineering teams to optimize system architecture for scalability and reliability. Monitor and analyze system logs and performance metrics to identify areas for improvement and take proactive measures. Stay up to date with industry trends and best practices in DevOps, cloud computing, and infrastructure automation. Actively participate in rotational on-call duties to ensure continuous operational support. What You Will Need Strong knowledge of cloud computing platforms such as Google Cloud. Experience with containerization technologies such as Docker and orchestration tools like Kubernetes. Proficiency in programming and scripting languages such as Java, Python, Go, JavaScript, and Perl/Bash. Solid understanding of CI/CD methodologies and tools like Jenkins, Git and ArgoCD. Understanding with infrastructure-as-code (IaC) tools such as Terraform or CloudFormation. Strong troubleshooting, and problem-solving skills around Infrastructure and Systems. Excellent communication and collaboration skills. Bachelor's degree in Computer Science, Engineering, or a related field. Show more Show less

About The Team When 5% of Indian households shop with us, it’s important to build resilient systems to manage millions of orders every day. We’ve done this – with zero downtime! 😎 Sounds impossible? Well, that’s the kind of Engineering muscle that has helped Meesho become the e-commerce giant that it is today. We value speed over perfection, and see failures as opportunities to become better. We’ve taken steps to inculcate a strong ‘Founder’s Mindset’ across our engineering teams, making us grow and move fast. We place special emphasis on the continuous growth of each team member - and we do this with regular 1-1s and open communication. As Engineering Manager, you will be part of self-starters who thrive on teamwork and constructive feedback. We know how to party as hard as we work! If we aren’t building unparalleled tech solutions, you can find us debating the plot points of our favourite books and games – or even gossiping over chai. So, if a day filled with building impactful solutions with a fun team sounds appealing to you, join us. About The Role We are looking for a seasoned Engineering Manager well-versed with emerging technologies to join our platform engineering team working in a high throughput low latency systems. As an Engineering Manager, you will ensure consistency and quality by shaping the right strategies. You will keep an eye on all engineering projects driving execution and excellence. You will analyse other employees’ tasks and carry on collaborations effectively. You will also transform newbies into experts and build reports on the progress of all projects. What You Will Do Design tasks for other engineers, keeping Meesho’s guidelines and standards in mind Keep a close look on various projects and monitor the progress Drive excellence in quality across the organisation and solutioning of product problems Collaborate with the product and design teams to innovate on new products Perform regular performance evaluation and share and seek feedback Build, lead, develop and coach teams of top technical talent Manage engineers and take ownership of the project while ensuring scalability of the engineering systems Conduct regular meetings to plan and develop reports on the progress of projects What You Will Need Bachelor's / master’s in computer science engineering or other similar qualification At least 8+ years professional experience building large scale distributed systems At-least 1 year experience in managing software development teams Expertise in Java/Python/Go and multithreading Deep understanding of messaging systems Deep understanding of transactional and NoSQL DBs Experience on cloud infrastructure - GCP or AWS Exceptional team managing skills Good to have: Data pipelines, ES Show more Show less

About The Team Grocery has the biggest share of the overall retail spend in India and is projected to be an $800B market in 2024-25, of which the majority contribution comes from non-Metro cities. The grocery market in Metro has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players to disrupt the lower-tier cities. At Superstore, we are building the most cost-effective distribution channel to disrupt the grocery market in lower-tier (non-Metro) cities of India which is currently dominated by offline players. We are on the journey of creating a hyperlocal marketplace for groceries and solving the intermediate inefficiencies in the distribution system. Superstore is an early-stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high-energy enthusiasts working towards creating something cool and something big. About The Role As a Manager - Process Excellence, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions. What You Will Do Design programs to improve experience metrics, driving improvement in NPS or relevant operational metrics. Own a key part of user experience for one or more of marketplace participants - our entrepreneurs, their customers, or our suppliers. Participate in building strategy as an advocate for better user experience from the vantage point the programs you own. Influence product development choices using data and insights which originate from in-depth knowledge of your program. Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes. Engage the Meesho Leadership as active stakeholders in problem-solving for your programs. Manage internal and external stakeholders to ensure success of the programs you own. The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization. What You Will Need 5 + yrs of experience in operations management within the e-commerce industry. Strong knowledge of supply chain and logistics. Experience in Fulfillment, 3PL Logistics and the entire supply chain process, and experience in similar tech startups preferred. Strong problem solving and analytical skills. Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects. Data driven and inquisitive approach. Show more Show less

About The Team It’s no secret that Meesho is making massive leaps towards becoming the most used e-commerce app in India. Our Finance team has a key role to play in the company's success. Here’s your chance to be a part of the Meesho success story!😎 As Assistant Manager - Finance, you will be one among the 50+ professionals working in domains such as Financial Reporting, Finance Operations, Business Finance, Treasury Management and Taxation. The team consists of Chartered Accountants, Business experts and Engineers, who have previously worked for internationally renowned organizations. Our team believes in working hard and partying harder. We organize team trivia nights, board game marathons, and other fun events to foster our team spirit 💥. About The Role As AM - Finance, you will be in charge of developing and maintaining a robust financial plan and execution. Suffice to say, you will have a hand in making changes that will affect millions in India! You will also readjust our financial plans and budgets as per changing business plans. Obviously, not every day is going to be the same. But on any given day you are expected to provide financial support and advice to management in closing business deals. The best part? You will do all of this in one of the most popular e-commerce apps in India. So join us for a thrilling time facing unique finance-related challenges. What You Will Do Work closely with specific business units and actively participate in its operations and management Jointly own the OKRs of the respective business units and build an AOP to achieve them Review the plans vs. actuals on a regular basis for the business you are associated with Complete account-level month-end closing reviews, procedures, and corrections as needed Handle ad hoc requests and problem-solving with a short turnaround time Participate and drive standardisation automation projects for process efficiency People management – internal stakeholder management Critical attributes to success would be strong communication, cadence and resilience What You Will Need Ability to deal with ambiguity and ever-changing needs Strong analytical rigour and problem-solving skills Qualified CA Fresher from 2023/2024 batch Show more Show less

About The Team Our Data Science team is the Avengers to Meesho’s S.H.I.E.L.D 🛡️. And why not? We are the ones who assemble during the toughest challenges and devise creative solutions, building intelligent systems for millions of our users looking at a thousand different categories of products. We’ve barely scratched the surface, and have amazing challenges in charting the future of commerce for Bharat. Our typical day involves dealing with fraud detection, inventory optimisation, and platform vernacularisation. As Data Scientist, you will navigate uncharted territories with us, discovering new paths to creating solutions for our users.🔍 You will be at the forefront of interesting challenges and solve unique customer problems in an untapped market. But wait – there’s more to us. Our team is huge on having a well-rounded personal and professional life. When we aren't nose-deep in data, you will most likely find us belting “Summer of 69” at the nearest Karaoke bar, or debating who the best Spider-Man is: Maguire, Garfield, or Holland? You tell us ☺️ About The Role Love deep data? Love discussing solutions instead of problems? Then you could be our next Data Scientist. In a nutshell, your primary responsibility will be enhancing the productivity and utilisation of the generated data. Other things you will do include working closely with the business stakeholders, transforming scattered pieces of information into valuable data and sharing and presenting your valuable insights with peers. What You Will Do Develop models and run experiments to infer insights from hard data Improve our product usability and identify new growth opportunities Understand reseller preferences to provide them with the most relevant products Designing discount programs to help our resellers sell more Help resellers better recognise end-customer preferences to improve their revenue Use data to identify bottlenecks that will help our suppliers meet their SLA requirements Model seasonal demand to predict key organisational metrics Mentor junior data scientists in the team What You Will Need Bachelor's/Master's degree in computer science (or similar degrees) 2-4 years of experience as a Data Scientist in a fast-paced organization, preferably B2C Familiarity with Neural Networks, Machine Learning, etc Familiarity with tools like SQL, R, Python, etc. Strong understanding of Statistics and Linear Algebra Strong understanding of hypothesis/model testing and ability to identify common model testing errors Experience designing and running A/B tests and drawing insights from them Proficiency in machine learning algorithms Excellent analytical skills to fetch data from reliable sources to generate accurate insights Experience in tech and product teams is a plus Bonus Points For Experience in working on personalization or other ML problems Familiarity with Big Data tech stacks like Apache Spark, Hadoop, Redshift Show more Show less