About The Team At Meesho, we take pride in building efficient and responsible financial systems that serve millions of customers across India. Our Collections team ensures smooth payment operations, effective recovery processes, and strong financial discipline.We believe in speed, ownership, and continuous improvement. Every challenge is seen as an opportunity to learn, innovate, and make our systems stronger. Guided by a Founder's Mindset, the team works with agility and accountability to drive impact at scale.We value transparency, collaboration, and growth. Open communication, regular feedback, and data-driven decision-making help every team member perform at their best. As an Associate Collection Manager, you will be part of a high-performing team responsible for managing collection strategies, optimizing recovery processes, and ensuring compliance with business and regulatory requirements. This role demands analytical thinking, strong stakeholder management, and a proactive approach to problem-solving all while contributing to Meesho's vision of building a sustainable and inclusive e-commerce ecosystem. About The Role Responsible for managing the day-to-day activities of the collection strategy team for merchant and consumer lending. This role requires a deep understanding of debt collection strategies across various channels (tele-calling, field, and digital), a strong grasp of collection and recovery metrics (including NPA), and the ability to analyze data to identify trends, perform root cause analysis (RCA), and drive performance improvements. The ideal candidate will be a data-driven problem solver with excellent communication and collaboration skills. If you are interested in joining a world-class team of passionate engineers who work hard and play hard, we look forward to hearing from you. What Will You Do Strategy Execution & Monitoring: Implement and monitor collection strategies across different loan products (merchant and consumer), ensuring alignment with overall business objectives. This includes optimizing strategies for different delinquency buckets Channel Management: Oversee the performance of various collection channels (tele-calling, field agents, legal, and digital channels like SMS, email, WhatsApp, in-app notifications). Analyze channel effectiveness and recommend improvements Data Analysis & Reporting: Analyze collection performance data, identify key trends, and provide regular reports on key metrics such as roll rates, recovery rates, NPA, and collection efficiency. Develop dashboards and visualizations to track performance Root Cause Analysis (RCA): Conduct thorough root cause analysis for missed performance targets, identify contributing factors, and recommend corrective actions. Collaborate with other teams to implement solutions Strategy Optimization: Continuously evaluate and refine collection strategies based on data analysis, market trends, and regulatory changes. Propose and implement new strategies to improve recovery rates and reduce losses Vendor Performance Management: Monitor their performance against agreed-upon KPIs, conduct regular reviews, and ensure compliance with company policies and regulations Collaboration: Work closely with other teams, including product, technology, risk, and operations, to ensure seamless execution of collection strategies Compliance: Ensure all collection activities comply with regulatory guidelines and company policies. Stay updated on changes in regulations related to debt collection Documentation: Maintain detailed documentation of collection strategies, processes, and performance metrics What You Will Need Bachelor's degree Minimum of 4-6 years of experience in collections strategy or a related analytical role, preferably in Banking/NBFC/Fintech Strong understanding of debt collection strategies and best practices, including tele-calling, field collections, legal processes, and digital collection channels In-depth knowledge of collection and recovery metrics, including NPA, roll rates, recovery rates, and collection efficiency Proficiency in data analysis tools and techniques Excellent analytical and problem-solving skills. Ability to identify trends, conduct RCA, and develop data-driven solutions Strong communication and interpersonal skills. Ability to collaborate effectively with cross-functional teams. Knowledge of regulatory guidelines and compliance requirements related to debt collection Experience with merchant lending and consumer lending is a plus About Us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India. Our Mission Democratising internet commerce for everyone Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online. We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho's large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners. Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India's e-commerce ecosystem. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or Mantras, are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like Problem First Mindset, Listen or Die, our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We offer competitive compensation both cash and equity-based tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks. To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience. Know more about Meesho here : https://www.meesho.io/ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About The Team A lethal combination of innovative strategies and next-level implementations is the secret to Meesho's phenomenal success. And our team is the strategy and implementation hub of Meesho's tech team! Join us if you're interested in shaping the direction of one of India's fastest-growing unicorns and be the eyes and ears (and occasionally the brains) behind the decisions of the tech leadership. As an Assistant Manager, Strategy & Ops (CTO's Office) at Meesho, you will help define the technology vision and roadmap for the company and identify big bets and collaborate with different functions on critical initiatives. We are currently a team of 3 and growing - constantly tackling exciting challenges across multiple projects. This team isn't just about work we believe in a work-life balance that brings out the best in our team. We strive to develop informal relationships within this small team. If tackling interesting challenges in a high-energy, fun environment sounds like something that will interest you, join us! About The Role As our Assistant Manager, you will focus on our biggest tech goals. You will drive cross-org initiatives with cross-functional teams including engineering, data science, product, and business to deliver key outcomes for the company. Additionally, you'll get a seat at the table with senior leaders which will help you gain executive presence and thinking. An important aspect of the job would be bringing an outside-in perspective. Keeping track of dynamics in the market and movements of our peers, benchmarking for our performance, and identifying best practices we can learn from. What You Will Do Shape Meesho's technology vision and roadmap Improve the Company OS: Identifying problems and opportunities to improve Meesho tech org's ways of working, enabling each techie to reach their maximum potential Deliver Zero to One complex 10X tech initiatives Develop / initiate and deliver critical cross-org projects for the company Advise our CTO and Co-founder - there is a lot of leadership exposure in this role, which will help you upskill your 10X thinking and decision making skills What You Will Need MBA/BTech with 2+ years of experience Experience in strategy consulting experience at a consulting firm (or similar experience in a high-growth startup) Ability to be a self-starter, who can take a problem statement and solve it to the end Experience in collaborating and working with cross-functional teams Ability to thrive and grow in an ambiguous environment An innate curiosity for all things tech :)

About the Role In this role, you will build and manage lender partnerships with Banks and NBFCs to drive lending business for Meesho users and sellers. You will play a vital role in shaping the partnership strategy for FS, identifying and integrating suitable partners, facilitating co-lending arrangements for existing partners, driving policy and commercial alignments as well as managing the supply side roadmap. In addition, you will need to work closely with internal stakeholders like growth, credit risk, product & technology teams for implementation. What you will do Identify, evaluate, and onboard new Bank and NBFC partners for user and seller lending programs. Drive end-to-end partner lifecycle from pitch to commercial negotiation, onboarding, integration, and growth Structure partnership models as per regulatory guidelines and business objectives, draft term sheets, work with legal and compliance teams to execute agreements Strengthen relationships with key stakeholders in partner organizations Collaborate with credit, product, and operations teams to ensure seamless partner experience and issue resolution Work with product, credit, legal, finance, and tech teams to grow partnerships Executive communication: Write exec-level documents and present results and findings to senior management What you will need 2-3 years of work experience experience in managing Bank & NBFC partnerships, preferably in a fintech or a NBFC Good understanding of co-lending models, FLDG structures, and DLG guidelines Strong negotiation, communication, and relationship management skills, ability to manage stakeholders High ownership, analytical skills, and ability to thrive in a fast-paced environment Execution experience, demonstrated examples of delivering high impact projects Strong growth mindset and an inquisitive mindset, continuous problem solving to improve and grow the business Ability to independently drive problem statements and impact. Understand business needs and come up with right pitch and communication strategies First principles based critical thinking and data-led approach to problem-solving

Role Overview: You will play a crucial role in the treasury team, ensuring the smooth flow of funds and managing financial risks. Working closely with other finance professionals, you will optimize cash management and investment strategies. Key Responsibilities: - Daily cash flow forecasting and reporting. - Conduct bank reconciliations and investigate discrepancies. - Manage company bank accounts. - Prepare monthly treasury reports. - Assist with foreign exchange transactions. - Monitor interest rates and investment opportunities. - Support in the implementation of treasury policies and procedures. Qualification Required: - Bachelor's degree in Finance, Accounting, or a related field. - Strong understanding of treasury principles and practices. - Proficiency in Microsoft Excel and financial software. - Excellent analytical and problem-solving skills. - Strong attention to detail. - Excellent communication skills. Additional Details: The company offers a competitive salary and benefits package, opportunities for professional development and growth, a dynamic and collaborative work environment, medical insurance, and paid time off. In a Day in the Life: You will start by reviewing overnight bank transactions and then prepare the daily cash flow forecast. The rest of your day will involve reconciling accounts, assisting with forex transactions, and analyzing financial data. Role Overview: You will play a crucial role in the treasury team, ensuring the smooth flow of funds and managing financial risks. Working closely with other finance professionals, you will optimize cash management and investment strategies. Key Responsibilities: - Daily cash flow forecasting and reporting. - Conduct bank reconciliations and investigate discrepancies. - Manage company bank accounts. - Prepare monthly treasury reports. - Assist with foreign exchange transactions. - Monitor interest rates and investment opportunities. - Support in the implementation of treasury policies and procedures. Qualification Required: - Bachelor's degree in Finance, Accounting, or a related field. - Strong understanding of treasury principles and practices. - Proficiency in Microsoft Excel and financial software. - Excellent analytical and problem-solving skills. - Strong attention to detail. - Excellent communication skills. Additional Details: The company offers a competitive salary and benefits package, opportunities for professional development and growth, a dynamic and collaborative work environment, medical insurance, and paid time off. In a Day in the Life: You will start by reviewing overnight bank transactions and then prepare the daily cash flow forecast. The rest of your day will involve reconciling accounts, assisting with forex transactions, and analyzing financial data.

As a Data Support Engineer at Meesho, you will be part of a team that values speed over perfection and sees failures as opportunities to become better. You will work with self-starters who thrive on teamwork and constructive feedback in a collaborative environment. **Key Responsibilities:** - Monitor, manage, and maintain Big data-based applications. - Triage and resolve support tickets related to application functionality, performance, and system availability. - Provide prompt service to the users of the platform and adhere to strict SLAs for response and restoration times. - Conduct problem determination, workaround resolution, root cause analysis, and major incident management. - Ensure that solution and application support documentation is maintained to the highest quality and accuracy, including creating and maintaining knowledge base articles. - Detect and resolve issues proactively before they can affect the platform. - Install/manage backup and monitor applications. **Qualifications Required:** - 1-3 years of experience. - Strong Linux Fundamentals with scripting experience required. - Proficiency in database fundamentals and SQL queries. Meesho believes in democratizing internet commerce for everyone by enabling small businesses to succeed online. As a part of Meesho, you will enjoy a people-centric culture with comprehensive total rewards. The company prioritizes a dynamic workplace characterized by high impact and performance excellence. Meesho offers competitive compensation, both cash and equity-based, tailored to job roles, individual experience, and skills, along with employee-centric benefits and a supportive work environment. To support your work-life balance, Meesho provides generous leave policies, parental support, retirement benefits, and learning and development assistance. The company's holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. Meesho also offers personalized recognition, gratitude for stretched work, engaging activities, salary advance support, relocation assistance, and flexible benefit plans to enrich your experience. As a Data Support Engineer at Meesho, you will be part of a team that values speed over perfection and sees failures as opportunities to become better. You will work with self-starters who thrive on teamwork and constructive feedback in a collaborative environment. **Key Responsibilities:** - Monitor, manage, and maintain Big data-based applications. - Triage and resolve support tickets related to application functionality, performance, and system availability. - Provide prompt service to the users of the platform and adhere to strict SLAs for response and restoration times. - Conduct problem determination, workaround resolution, root cause analysis, and major incident management. - Ensure that solution and application support documentation is maintained to the highest quality and accuracy, including creating and maintaining knowledge base articles. - Detect and resolve issues proactively before they can affect the platform. - Install/manage backup and monitor applications. **Qualifications Required:** - 1-3 years of experience. - Strong Linux Fundamentals with scripting experience required. - Proficiency in database fundamentals and SQL queries. Meesho believes in democratizing internet commerce for everyone by enabling small businesses to succeed online. As a part of Meesho, you will enjoy a people-centric culture with comprehensive total rewards. The company prioritizes a dynamic workplace characterized by high impact and performance excellence. Meesho offers competitive compensation, both cash and equity-based, tailored to job roles, individual experience, and skills, along with employee-centric benefits and a supportive work environment. To support your work-life balance, Meesho provides generous leave policies, parental support, retirement benefits, and learning and development assistance. The company's holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. Meesho also offers personalized recognition, gratitude for stretched work, engaging activities, salary advance support, relocation assistance, and flexible benefit plans to enrich your experience.

We're looking for a problem-solving, forward-thinking leader who loves impact, data, and scalable solutions. You'll set long-term vision, empower the team to deliver, and partner across Product, Tech and Fulfilment. You will also get regular feedback from senior leadership. What you will do Analyse data and build solutions from insights. Provide actionable insights to management for strategic planning. Analyse metrics and root causes to improve processes and KPIs. Support business development and design efficient processes. Drive resource optimisation and cost-reduction opportunities. Engage internal partners to meet customer service & transport KPIs. Ensure data accuracy and validate new/existing tools. Lead continuous improvement for the PACE business. What you will need 69 years in Business Intelligence / Analytics. Proven experience as an Analytics Manager. Strong SQL, Python, and regression/analysis skills. 3+ years managing teams. Excellent communication, organisation, and problem-solving skills.

We are hiring for meesho Warehouse Job title: warehouse associate salary :-13500-14500 Night shift :1000 Tea time and snacks provided Gender : both Job type : contract Job Types: Full-time, Contractual / Temporary Pay: ₹13,500.00 - ₹25,088.00 per month Benefits: Commuter assistance Work Location: In person

About The Team Meesho Grocery aims to revolutionise the way India shops for Grocery and towards that objective, we want to enable the lowest cost distribution for all daily needs. Grocery has the biggest share of the overall retail spend in India. It is projected to be a $800B market in 2024, of which the majority contribution comes from non-metro cities. The grocery market in Metro and Tier 1 has become crowded with a lot of players trying to solve the supply chain but the higher cost of logistics restricts these players from disrupting the lower-tier cities. At Meesho Grocery, we are building the most cost-effective distribution channel to disrupt the grocery market in lower-tier cities of India. Meesho Grocery is an early-stage mini start-up within Meesho with a completely different supply chain and modus operandi. We are a bunch of high-energy enthusiasts working towards creating something cool and big. About The Role The Control Tower functions as the central command center for monitoring end-to-end grocery supply chain performance. This role will drive daily KPI governance, resolve operational bottlenecks, and improve service levels across Processing centres, linehaul, and last mile. This is a high-visibility role with direct impact on both operations and customer experience. What You Will Do Track and govern daily KPIs through relevant metrics Drive structured daily/weekly performance reviews Lead RCAs by coordinating with different stakeholders and implement corrective & preventive actions Coordinate cross-functional teams during high-impact issues and peak events Building visibility into daily business performance across different stakeholders Build and maintain automated dashboardsIdentify structural supply chain inefficiencies through deep dives What You Will Nee Bachelor's degree in Engineering, Operations, Supply Chain, or a related field (MBA preferred). Experience in Fulfillment Centers, Logistics, or any control tower setup. Experience in supply chain operations preferably in control tower operations in ecommerce or grocery or quick commerce Strong Excel skills Understanding of supply chain concepts Strong structured problem identification and solving ability High ownership and stakeholder management & cross-functional collaboration Ability to operate in ambiguity and high-growth environments

About the Team Being part of Meesho's Fulfillment and Experience (F&E) team as Cluster Head LM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce – not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us :). About the Role As Cluster Head LM - Ludhiana, you’ll own the onboarding and training of partners and managing operations for the entire Punjab cluster. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Last Mile operations Experience in partner onboarding and training in the Last Mile and sorting operations Experience of having worked in Ludhiana or other areas of Punjab in similar capacity would be a plus and so will the Experience in control tower and field operations ( Knows Punjabi language). About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India. Our Mission Democratising internet commerce for everyone — Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online. We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho’s large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners. Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India’s e-commerce ecosystem. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements — monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or "Mantras," are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like “Problem First Mindset,” “Listen or Die,” our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks. To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience. Know more about Meesho here : https://www.meesho.io/ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are looking for a strong, independent, and innovative leader to be a part of the CPO's office at Meesho. The role will report to the CPO, and collaborate with Leaders from Product, Design, Analytics & Tech to drive strategic and functional initiatives at Meesho. This role offers in-depth exposure to product management in a high-growth tech startup and serves as a premier track to transition into a Product Management leadership role based on performance. About the Team: You will be part of the CPO's (Chief Product Officer) Office at Meesho - a central team within the CPO org that provides strategic, organisational, and executional support to the CPO and the broader Product organisation across Product Management & Design. The team works closely with senior leaders across Product, Tech, Business, Design, and Analytics to shape priorities, streamline execution, and strengthen the operating cadence of the Product org. What you will do Project Leadership: Independently lead strategic "big rock" projects, including long-term product roadmaps, buy vs. build frameworks, and identifying new product investment opportunities. Functional Excellence: Revamp org structures and "ways of working" to improve speed and quality. Develop tools and processes that enhance the functioning of product org. High-Stakes Communication: Conceptualize and craft concise, compelling communications for Board Meetings, Monthly Strategy Reviews, and Company All-Hands. Cross-Functional Orchestration: Build deep relationships with senior stakeholders to ensure the CPO’s agenda is executed seamlessly across the company. What you will need Experience: 3–5 years of cumulative experience in Management consulting or Strategy/Chief of Staff/Founder’s Office roles within high-growth startups. Education: Undergraduate or MBA degree. Product Curiosity: A keen interest in Product Management; prior experience working alongside tech and product teams is highly preferred. Analytical Rigor: Ability to break down complex, ambiguous problems into actionable workstreams with clear outcomes. Stakeholder Mastery: Proven ability to influence and collaborate with senior CXO-level stakeholders. Communication: Exceptional written and verbal communication skills, with the ability to "tell a story" through data and slide decks. Mindset: A proactive, "owner" mindset with high comfort in navigating ambiguity and fast-paced environments. About us Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities. Curious about life at Meesho? Explore our Glassdoor - our people have a lot to say and they've helped us become a loved workplace in India. Our Mission Democratising internet commerce for everyone — Meesho (Meri Shop) started with a single idea in mind: to be an e-commerce destination for Indian consumers and to enable small businesses to succeed online. We provide our sellers with benefits such as zero commission and affordable shipping solutions in the market. Today, sellers nationwide are growing their businesses by tapping into Meesho’s large and diverse customer base, state-of-the-art tech infrastructure, and pan-India logistics network through trusted third-party partners. Affordable, relatable merchandise that mirrors local markets has helped us connect with internet users and serve customers across urban, semi-urban, and rural India. Our unique business model and continuous innovation have established us as a part of India’s e-commerce ecosystem. Culture and Total Rewards Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprise a comprehensive set of elements — monetary, non-monetary, tangible, and intangible. Our 9 guiding principles, or "Mantras," are the backbone of how we operate, influencing everything from recognition and evaluation to growth discussions. Daily rituals and processes like “Problem First Mindset,” “Listen or Die,” our Internal Mobility Program, Talent Reviews, and Continuous Performance Management embody these principles. We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks. To support work-life balance, we offer generous leave policies, parental support, retirement benefits, and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience. Know more about Meesho here : https://www.meesho.io/ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Team Being part of Meesho's Fulfillment and Experience (F&E) team as Cluster Head MM will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles Problem-solving. At Meesho, we’re trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-Commerce – not just in India, but globally. We are firm believers in fun at work. With monthly F&E happy hour sessions, informal team outings, and internal virtual water cooler chat sessions, there’s never a dull moment with us :). About the Role As Cluster Head MM - Bhubaneswar, you’ll own the onboarding and training of partners and managing operations for the entire Ludhiana cluster. You’ll also drive key operational metrics by regularly visiting their facilities in different cities in your area. You’ll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. You’ll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Middle Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Middle Mile operations Experience in partner onboarding and training in the Middle Mile and sorting operations Experience of having worked in Jaipur or other areas of Rajasthan in similar capacity would be a plus and so will the Experience in control tower and field operations We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.