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0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Responsible for supporting project initiation by defining scope and objectives, develops comprehensive plans, and collaborates with stakeholders to ensure alignment with business needs. The role involves analyzing processes, optimizing workflows, mitigating risks, coordinating project execution, and maintaining transparent communication among stakeholders, while also establishing quality standards, managing changes, and providing service support to ensure project success and customer satisfaction. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations). Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability. Provide service support, triage incoming issues, and escalate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline. Experience: Relevant work experience in application support and/or project management based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Analytical Skills Planning & Organizing Skills Project Management Skills Interpersonal Skills Accuracy & Attention to Detail Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 18 hours ago
0 years
0 Lacs
Kochi, Kerala, India
On-site
Experience : 6 plus years Role Overview We are looking for an experienced Oracle EBS SCM Technical Specialist to provide L2/L3 technical support, integration troubleshooting, and enhancements within the Supply Chain Management (SCM) track of Oracle E-Business Suite (EBS) 12.2.3. The role involves close collaboration with functional teams, middleware, and external systems to ensure stability, performance, and continuity of business-critical processes. Key Responsibilities Provide technical support and incident resolution for Oracle EBS SCM modules (Inventory, Order Management, Purchasing, Planning, Fulfillment, etc.). Troubleshoot complex issues related to customizations, interfaces, workflows, and data inconsistencies. Work closely with functional consultants to develop and deploy technical fixes. Support integrations with WMS (HighJump), Retail, B2B, eCommerce, 3PL systems. Build and support custom reports, workflows, and data extracts using BI Publisher, Oracle Reports, Forms, and PL/SQL. Participate in root cause analysis (RCA), create knowledge articles, and update documentation as needed. Work within the ServiceNow environment to manage tickets, changes, and incident lifecycle. Participate in CAB (Change Advisory Board) reviews and deploy fixes in a controlled, production-safe manner. Assist during high-volume periods with issue triage and response. Coordinate with offshore/onshore teams to ensure smooth global handoff and escalation handling.
Posted 18 hours ago
2.0 years
1 - 9 Lacs
Chandigarh
On-site
About the Role We are looking for a skilled Security Operations Center (SOC) Analyst to join our growing 24x7x365 cybersecurity team. This is a night shift role (7 PM – 7 AM EST) requiring hands-on experience in security monitoring, threat detection, incident response, and forensic investigation. You will play a key role in safeguarding our clients' infrastructure by analyzing events, responding to incidents, leveraging SOAR and SIEM platforms, and continuously improving detection and response capabilities. If you are detail-oriented, thrive in a high-paced environment, and have a passion for cyber defense—this role is for you. Key Responsibilities Monitor and respond to Tier I & II security incidents and alerts in real-time. Analyze security events and logs using SIEM and EDR tools to distinguish real threats from false positives. Execute incident triage, response, and remediation activities. Perform threat hunting using IOCs, IOAs, and advanced detection methods. Automate and optimize workflows using SOAR platforms and XDR tools. Document incidents with accuracy, including timelines, root causes, and resolutions. Collaborate with cross-functional teams to escalate complex issues. Generate daily, weekly, and ad-hoc security reports. Train and mentor junior team members. Suggest hardening strategies and validate deployment of security controls. Stay updated on security trends and frameworks such as MITRE ATT&CK, NIST, ISO 27001, and CMMC. Qualifications & Skills Education: Bachelor’s degree in Computer Science or related field. Certifications: Must have at least one of the following – CompTIA Security+, Certified SOC Analyst (CSA), or equivalent. Experience: 2–4 years in SOC or IT Security Operations. Hands-on experience with SIEM platforms like Splunk, CrowdStrike, AlienVault, Arctic Wolf, or Seceon. Familiarity with SOAR tools and incident response workflows. Good understanding of cybersecurity frameworks and compliance standards (PCI, NIST, CIS, etc.). Willingness to work night shifts, weekends, and holidays as part of a 24x7x365 SOC. Behavioral Traits Strong commitment to long-term roles and responsibilities. Reliable team player with a proactive attitude. Ability to perform under pressure and meet deadlines. Energetic, professional demeanor with excellent communication skills. Job Type: Full-time Pay: ₹195,731.25 - ₹966,401.22 per year Shift: Night shift Rotational shift Work Location: In person Expected Start Date: 15/08/2025
Posted 19 hours ago
3.0 years
7 - 9 Lacs
Panaji
On-site
Location: Panjim (1 min from Starbucks) Type: Full-time Salary: Competitive + performance bonus + long-term growth options Clinic: TerramD Health & Longevity Center Start Date: Immediate About Us TerramD is a next-generation health and longevity brand combining modern medicine, Ayurveda, and wellness science. With over 42,000 international students and patients, we’re building a global integrative health system — with locations in Goa, Rishikesh, and more on the way. Our Panjim clinic is a newly launched boutique urgent care and longevity center , serving both walk-in and high-end telehealth patients. We also support international clients via digital platforms and collaborate with our in-house university and training programs. Your Role We’re hiring an MBBS doctor to be the clinical face of our Goa center. You will: Perform primary consultations and basic urgent care See both in-person and telehealth clients Prescribe modern protocols Work alongside nurses, medical assistants, and a digital ops team Contribute to medical content, protocols, and possibly training Optionally participate in faculty/educator roles with our allied health institute Who We’re Looking For Registered MBBS (freshers welcome if confident) Confident with outpatient procedures, triage, and patient communication Comfortable using telehealth platforms (e.g., HealthPlix) English fluency + strong soft skills Bonus: Interest in Ayurveda, longevity, or integrative medicine What You Get Work in a modern, air-conditioned clinic next to Starbucks and 2 minutes from the beach Join a visionary team blending medicine, content, education, and innovation Competitive salary + incentives + long-term leadership potential Be part of a global mission shaping the future of health Job Type: Full-time Pay: ₹60,000.00 - ₹80,000.00 per month Benefits: Flexible schedule Food provided Schedule: Day shift Evening shift Supplemental Pay: Performance bonus Experience: total work: 3 years (Required) Language: English (Required) License/Certification: license to practice (Required) Work Location: In person
Posted 19 hours ago
0 years
2 - 6 Lacs
Hyderābād
On-site
Ready to build the future with AI? At Genpact, we don’t just keep up with technology— we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation -driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Lead Consultant – Network Engineer Resource will be part of a global team that is responsible for the full life cycle of our networking technologies. This includes but is not limited to routers, switches, firewalls and wireless devices, support configuration, upgrade and maintenance. Responsibilities Responsibilities may require working evenings and weekends, sometimes with little advanced notice. Work as part of a team and provide 24x7 support Setup and maintain documentation and standards Administration and support for global network infrastructure. This includes but is not limited to routers, switches, firewalls and wireless devices. Collaborate with network engineers on architectural network design improvements that meet strategic business needs in accordance with Dentsply Sirona global policies and standards. Create and maintain network and project documentation. Work with other Global Technical teams to complete projects and resolve issues. Responsible for managing network related outages and troubleshooting end-to-end network problems. Respond to Service Desk Requests for both resolutions and escalation of issues Experience as a network engineer including firewalls, switches, routers and wireless solutions. Experience with the following Technologies Cisco Catalyst and Nexus switches Routing protocols including BGP, HSRP, STP, OSPF Understanding and practical experience with technologies like MPLS and DMVPN Trouble shooting network related issues to resolution Experience with monitoring tool (SolarWinds Orion a plus) Experience with SD-WAN and Identity Services Engine are desirable. Must have hands-on experience with Cisco specific Local and Wide Area Networking, Wifi deployments, and Firewall management. Strong troubleshooting skills to triage issues related to the Network and connected systems. Ability to gather information and understand business needs while establishing and maintaining a high level of customer trust and confidence. Proven ability to work business requirements into solutions that map to technology capabilities and integration with existing infrastructure Good understanding of ITIL/ITSM principles in managing operational service delivery Demonstrate ability and experience in working with vendors and service providers. Excellent communication (written, verbal and presentation) skills, and advanced problem-solving orientation and decision-making skills Proven ability to develop, present and justify positions to all levels within the company. Excellent knowledge management, process management, and documentation skills including architecture diagrams Excellent time management skills, with the ability to manage multiple priorities and production incidents simultaneously Work within a team environment, manage systems, lead upgrades, coordinate installs and work from a ticketing queue Self-motivated, quick learner Qualifications we seek in you! Minimum Qualifications Bachelor's Degree required Preferred Qualifications/ Skills Very good written and presentation / verbal communication skills with experience of customer interfacing role. In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude Why join Genpact? Lead AI-first transformation – Build and scale AI solutions that redefine industries Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career —Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jul 31, 2025, 4:03:36 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time
Posted 19 hours ago
3.0 years
25 Lacs
Hyderābād
On-site
Dear Connections, We are Hiring "PMIC Software Driver Development" Location: Hyderabad, Telangana, India Experience Level: 3–5 years Job Type: Full-time Industry: Semiconductors / Embedded Software / Mobile Platforms Overview: As an Engineer in PMIC (Power Management IC) Driver Development team, you will be responsible for developing and maintaining embedded software drivers critical to power management and core system functionality. This role involves low-level C programming, close interaction with hardware, and a solid understanding of real-time operating systems and ARM processor architecture. You’ll be working on PMIC software and embedded core drivers, using advanced debugging tools and collaborating with cross-functional teams to ensure high performance and stability. The role is ideal for engineers with a strong foundation in embedded systems who are eager to grow in a fast-paced, technically demanding environment. Preferred Qualifications: Master’s degree in Engineering, Information Systems, Computer Science, or related field. 4+ years of experience in software engineering or a related domain. 2+ years of experience with API development. 2+ years of experience with database management software (though not core to the driver role, may relate to internal tools or integration work). Key Responsibilities: Develop and support PMIC software drivers and embedded core drivers. Work with real-time operating systems and embedded platforms. Analyze, triage, and debug complex system-level issues. Use advanced debugging tools like Lauterbach and Trace32. Collaborate with hardware, system, and software teams. Continuously learn and adapt to new embedded technologies and tools. Skills and Experience: Proficient in C programming and embedded development. Strong understanding of RTOS and embedded systems concepts. Familiar with ARM processor architecture . Hands-on experience with hardware debugging tools (e.g., Lauterbach). Strong analytical, problem-solving, and communication skills. Team-oriented, proactive, and eager to learn. Exposure to embedded core drivers is a plus. If you are looking for job change share your updated resume to vagdevi@semi-leaf.com “Your reference would be greatly appreciated” Job Type: Full-time Pay: Up to ₹2,500,000.00 per year Experience: API development.: 2 years (Required) MIC software drivers and embedded core drivers.: 2 years (Required) ARM processor architecture.: 1 year (Required) RTOS and embedded systems concepts.: 1 year (Required) Work Location: In person
Posted 19 hours ago
15.0 years
0 Lacs
Hyderābād
On-site
Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Level 1.5 SOC Analyst, your role involves deeper investigation of security alerts and confirmed incidents. You will validate escalated events using Sentinal One and Splunk SIEM, enrich them with context, and work closely with L3 analysts to assist in containment and timely remediation. You will also assist in improving detection fidelity and supporting SOAR automation. This role requires deep expertise in detection, investigation, containment, and remediation, as well as collaboration with multiple teams across security, IT, and compliance. Roles & Responsibilities: - Investigate alerts escalated by L1 to determine scope, impact, and root cause - Perform in-depth endpoint and network triage using Sentinel One - Use Sentinel One to perform endpoint analysis and threat validation - Correlate multiple log sources in Splunk to trace attacker activity - Enrich events with asset, identity, and threat intelligence context - Document investigation workflows, evidence, and final conclusions - Support L2 during major incidents by performing log or memory triage - Suggest improvements in alert logic & fine tunning. - Conduct threat research aligned to alert patterns and business context - Enhance alert fidelity with threat intel and historical context - Document investigation findings and communicate with stakeholders Professional & Technical Skills: - Alert Triage & Monitoring: Experience investigating escalated alerts using SIEM or EDR - Incident Response and Containment: Take necessary actions to contain, eradicate and recover from security incidents. - Identify opportunities for automation and work with SIEM Platform Support team for implementing it. - EDR Deep Dive: Using Real Time Response (RTR), Threat Graph, custom IOA rules - Proficiency in writing SPL queries, dashboards and providing fine tuning opportunities - Threat Hunting: Behavior-based detection using TTPs - Good understanding of malware, lateral movement, privilege escalation, and exfiltration patterns - Threat Intel Integration: Automation of IOC lookups and enrichment flows - Forensic Skills: Live host forensics, log correlation, malware behavioral analysis - Good experience in advanced threat detection and incident response - Proficiency in Sentinal One forensic and incident response capabilities - Playbook Development/Updation: Able to define, update, and optimize IR playbooks and workflows - Forensic analysis (memory, file systems, logs) - Cloud incident handling (AWS, Azure) - Dashboarding: Advanced visualizations and business-focused metrics in Splunk - Certifications: Splunk Certified Admin/ES Admin, SC-200, Sentinal One EDR vendor training - Sentinal One: Custom detections, forensic triage, threat graphs - Splunk SIEM (core + ES module): Searching Logs, Monitoring and investigating alerts. Additional Information: - The candidate should have minimum 2+ years in SOC/IR . - Experience in 24x7 environments, shift-based operations, or critical infrastructure response - This position is based at our Hyderabad office. - A 15 years full time education is required. - Bachelors in IT/Cybersecurity + advanced certifications (CISSP), Splunk Certified Admin/ES admin, EDR Certification (like Sentinal One) etc. 15 years full time education
Posted 19 hours ago
0 years
0 Lacs
Hyderābād
On-site
Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. 1. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. 2. Write and implement scalable, resilient, and high-performing code and microservices solutions. 3. Ensure quality, performance, and security of code and developed solutions. 4. Drive code reviews, provide constructive feedback, and enforce best development practices. 5. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. 6. Act as owner of software demo content and acceptances. 7. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. 8. Articulate needs clearly to onsite and offshore vendor teams. 9. Act as back-up for development lead in their absence. 10. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 19 hours ago
0 years
0 Lacs
Hyderābād
On-site
Responsible for supporting project initiation by defining scope and objectives, develops comprehensive plans, and collaborates with stakeholders to ensure alignment with business needs. The role involves analyzing processes, optimizing workflows, mitigating risks, coordinating project execution, and maintaining transparent communication among stakeholders, while also establishing quality standards, managing changes, and providing service support to ensure project success and customer satisfaction. 1. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets. 2. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives. 3. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness. 4. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success. 5. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations). 6. Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns. 7. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria. 8. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively. 9. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability. 10. Provide service support, triage incoming issues, and escalate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline. Experience: Relevant work experience in application support and/or project management based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills and Abilities Fluency in English Analytical Skills Planning & Organizing Skills Project Management Skills Interpersonal Skills Accuracy & Attention to Detail Preferred Qualifications: Pay Transparency: Pay: Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
Posted 19 hours ago
4.0 years
4 - 9 Lacs
Gurgaon
On-site
Job Description: POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. CANDIDATE QUALIFICATIONS Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service POSITION QUALIFICATIONS Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Guardian- https://youtu.be/QEtkY6EkEuQ Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Posted 19 hours ago
4.0 years
2 - 7 Lacs
Chennai
On-site
Company Description We’re not in the shipping business; were in the information business” Peter Rose, Expeditors Founder Expeditors is a Fortune 500 company, founded in 1979 we have employed over 18,000+ trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Global Service Center (GSC) operating from Chennai, India, is a part of CHQ - IS supporting Expeditors Information Services. GSC started with 6 employees now we are 540+ employees today delivering world class Information services globally. This Strategic Center's plays a vital role in delivering value to our people, business and customers. We will continue to deliver services as we continue to grow responsibly in the coming years. Job Description The Data Centers’ Support Specialist is responsible for resolving or escalating systems and application issues in a timely and professional manner as well as triaging incoming tickets to the Data Centers group. The Support Specialist supports Expeditors’ critical business systems and applications for its global locations. The Support Specialist is responsible for working with global customers, monitoring global production systems, analyzing issues, and identifying opportunities for process improvement. Utilizing cross department collaboration and exceptional customer service, Expeditors’ Support Specialists solve issues for customers 24 hours a day. As an IT Service Management Representative, you will support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Your role will involve providing operational support, ensuring production systems and devices are online and available. You will play a crucial role in maintaining the efficiency and effectiveness of IT services. Be a collaborative member of a highly motivated and agile team Monitor the health and availability of systems and applications and follow procedures and processes to troubleshoot and resolve issues where possible Triage incoming Data Center tickets and resolve incoming Tier 1 tickets across Unix, Windows and Networking disciplines Expected to be an SME, collaborate and manage the team to perform. Responsible for team decisions. Engage with multiple teams and contribute on key decisions. Provide solutions to problems for their immediate team and across multiple teams. Ensure timely and effective incident management. Coordinate with stakeholders to resolve critical incidents. Identify and implement process improvements for incident management. Conduct root cause analysis for major incidents. Ensure compliance with incident management policies and procedures. Qualifications MINIMUM QUALIFICATIONS 4-6 Years of Experience in System Monitoring and Incident Management. Must Have Skills: Proficiency in Critical Incident Management. Experience with Incident Management, Infrastructure Service Management. Strong understanding of IT service management principles and frameworks. Experience in managing critical incidents and driving their resolution. Knowledge of incident management tools and systems. Excellent problem-solving and analytical skills. Ability to work under pressure and meet tight deadlines. Strong communication and interpersonal skills. DESIRED QUALIFICATIONS Be responsible for primary user support and customer service. Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Manage all queries or escalate if not resolve as per the defined SOP and the escalation matrix. REPORTING STRUCTURE Team Manager, Data Centers Systems Operations Team Additional Information Expeditors offers excellent benefits: Paid Vacation, Holiday Health Plan: Medical Insurance Employee Stock Purchase Plan Training and Education Programs Unlimited opportunities for career advancement
Posted 19 hours ago
2.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Company Description Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over $7 billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction. What You’ll Do Arista is looking for world-class technical solutions engineers to support our campus networking products and solutions. A Technical Solutions Engineer at Arista Networks is equivalent to a Tier 3 TAC or Escalation Engineer in most support organizations. This is an excellent opportunity to be part of one of the fastest-growing technology companies as we continue the growth and expansion, with a focus on the Enterprise and Campus markets. The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching is required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development teams -- both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Key Responsibilities Post-sales technical support of Arista Campus products and solutions. Respond to customer product inquiries via telephone or in written, internet-based email. Resolve customer concerns raised during installation, operation, maintenance, product application or compatibility matters. Troubleshoot problems with hardware equipment and software applications and recommend corrective action. Recreate customer network issues in a dedicated lab environment (as needed). Document customer communication and recurring technical issues to support product quality programs and product development. Qualifications Bachelors in CS/IT/EC/EE or similar Working knowledge of networking industry, products, and protocols Minimum of 2-3 years hands-on experience on wireless networking Designing, deploying, configuring, troubleshooting the following wireless and network protocols/technologies for wide-scale enterprise clients. Wireless mesh networking 802.11a/b/g/n/ac/ax RF fundamentals / MIMO Wireless clients and drivers Wireless security (WPA2, WPA3) Authentication frameworks - EAP, PEAP, EAP-TLS POE/POE+ AAA/RADIUS DHCP, DNS, ACL, ARP, DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae), ICMP, IPv4 & IPv6, LACP, STP/RSTP/MST (IEEE 802.1D), VLANs (IEEE 802.1Q), MAC Learning, VXLAN, EoGRE Experienced in implementation and troubleshooting of Campus and Enterprise wireless deployments including guest access. Experienced in troubleshooting indoor and outdoor wireless solutions. Experience with wired and wireless packet capture/analysis tools is highly desired. A strong comfort level with Linux is highly desired. Industry Recognized Wireless Certifications like CWNA, CWAP, CWSP are considered as an added advantage. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun.
Posted 19 hours ago
8.0 years
20 - 30 Lacs
Greater Hyderabad Area
Remote
Experience : 8.00 + years Salary : INR 2000000-3000000 / year (based on experience) Expected Notice Period : 15 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Delightree) (*Note: This is a requirement for one of Uplers' client - A Series A funded California based Software Development Company) What do you need for this opportunity? Must have skills required: GraphQL, Appium, automation, Backend Testing, Playwright/Cypress, QA, SaaS-based product testing A Series A funded California based Software Development Company is Looking for: Senior QA Lead (8+ Years) – SaaS Platform Location: Remote Experience: 8+ years Function: Quality Assurance, Agile Delivery Reports to: Head of Engineering 💼 About the Role: We’re seeking a hands-on Senior QA Lead with strong experience in SaaS-based product testing, agile quality leadership, and test automation. This role demands someone with sharp attention to detail, the ability to operate independently, and a deep understanding of software development lifecycles, test engineering, and user-centric quality delivery. You’ll lead end-to-end quality across product modules, influence sprint planning, guide documentation standards, and ensure that QA is a proactive function rather than an afterthought. 🎯 Responsibilities: Own the QA charter for key modules across our SaaS platform (mobile, web, backend) Lead test strategy, planning, and execution across multiple sprints and releases Build and manage a robust regression and automation suite across CI/CD pipelines Create and maintain clear QA documentation, user flows, and coverage reports Actively participate in backlog grooming, sprint planning, and design discussions Coordinate bug triage with PMs, designers, and developers Define and track quality KPIs (bug escape rate, test ROI, post-prod defects) Mentor junior QAs and evangelize best practices across teams Drive continuous improvement initiatives (e.g., flaky test triage, data mocks, usability testing) Act as the QA voice in ensuring that customer experience and edge cases are not missed 🧠 Must-Have Skills: 8+ years in QA or test engineering, preferably in fast-paced SaaS environments Strong foundation in functional, regression, API, UI/UX, and exploratory testing Hands-on with test automation tools like Cypress, Playwright, Appium, or similar Experience writing test plans and cases tied to business or sprint goals Excellent documentation habits and attention to detail Ability to prioritize based on risk and release urgency Comfortable pushing back on timelines when quality is at risk Exposure to mobile/web test infrastructure and backend validations Proactive communicator with cross-functional stakeholders 💡 Good-to-Have Skills: Experience with tools like TestRail, Zephyr, BrowserStack, Jira, Postman Familiarity with monitoring tools (e.g., Sentry, Datadog) for post-release validation Experience testing GraphQL APIs and microservices-based architectures Background in usability testing or product instrumentation for feedback loops Exposure to load, performance, or security testing frameworks 🏆 Success in this Role Looks Like: No critical bugs escaping to production QA confidence reports and checklists that guide decision-making Documentation that lives and breathes with the product Collaboration with PMs and designers to flag usability gaps early Tight alignment with sprint and quarterly release goals Mentorship and delegation within the QA team Engagement Type: Job Type: Permanent/Full-time Location: 100% Remote Working time: 10 PM to 7 AM IST Interview Process - 4 Rounds How to apply for this opportunity? Step 1: Click On Apply! And Register or Login on our portal. Step 2: Complete the Screening Form & Upload updated Resume Step 3: Increase your chances to get shortlisted & meet the client for the Interview! About Uplers: Our goal is to make hiring reliable, simple, and fast. Our role will be to help all our talents find and apply for relevant contractual onsite opportunities and progress in their career. We will support any grievances or challenges you may face during the engagement. (Note: There are many more opportunities apart from this on the portal. Depending on the assessments you clear, you can apply for them as well). So, if you are ready for a new challenge, a great work environment, and an opportunity to take your career to the next level, don't hesitate to apply today. We are waiting for you!
Posted 19 hours ago
0.0 - 1.0 years
1 - 1 Lacs
India
On-site
Job Title: SOC & VAPT Analyst (Entry-Level) Location: Indore Experience: 0–1 Years Certification: CEH (Certified Ethical Hacker) – Mandatory Preferred: Local candidates from Indore or nearby regions Job Summary: We are seeking a highly motivated and detail-oriented SOC & VAPT Analyst to join our cybersecurity team. This is an entry-level role ideal for individuals with a passion for cybersecurity, a foundational understanding of ethical hacking, and CEH certification. You will play a crucial role in monitoring security events, analyzing threats, and supporting vulnerability assessment and penetration testing activities. Key Responsibilities:SOC (Security Operations Center) Responsibilities: Monitor security alerts and events from SIEM tools and other monitoring systems. Analyze and triage incidents to determine their severity and impact. Perform initial investigation and threat analysis on potential security incidents. Escalate validated incidents to senior analysts or incident response teams. Document incident details, response steps, and follow-up actions. VAPT (Vulnerability Assessment & Penetration Testing): Assist in performing internal and external vulnerability scans. Support penetration testing under the guidance of senior team members. Identify, analyze, and report vulnerabilities with actionable recommendations. Stay up to date with the latest security threats, vulnerabilities, and mitigation techniques. Required Skills & Qualifications: CEH (Certified Ethical Hacker) certification is mandatory . Basic knowledge of security monitoring tools, firewalls, IDS/IPS, and SIEM solutions. Familiarity with vulnerability scanning tools like Nessus, OpenVAS, etc. Understanding of common attack vectors, exploits, and countermeasures. Strong analytical and problem-solving skills. Good communication and documentation abilities. Educational Qualification: Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or a related field. Additional Preferences: Localized candidates from Indore or nearby areas are highly preferred . Internships or academic projects in cybersecurity will be an added advantage. Job Type: Full-time Pay: ₹15,000.00 - ₹16,000.00 per month Benefits: Cell phone reimbursement Paid time off Provident Fund Work Location: In person
Posted 19 hours ago
3.0 years
0 Lacs
Andhra Pradesh
On-site
P2-C3-STS JD Client is looking for a Senior QA Test Analyst in our Data Lake, Data Warehouse team. In this role you will be part of a team working to develop solutions enabling the business to leverage data as an asset at the bank. As a Senior QA Test Analyst, you will work to develop test strategies and test plans for Data Lake projects ensuring all IT SDLC processes are documented and practiced, working closely with multiple technologies teams across the enterprise. You will also execute test cases and communicate status to project team members and key stakeholders. Key technologies include Azure DevOps, Python, Data Lake, Cloud AWS, Snowflake, Zena, and DataStage. If you consider data as a strategic asset, evangelize the value of good data and insights, have a passion for learning and continuous improvement, this role is for you. Key Responsibilities Actively participate in the review of project requirements, data mappings and technical design specifications. Create test strategies and test plans for Data Lake projects, mapping back to the project requirements to ensure proper test coverage. Execute test cases in Azure DevOps using manual and/or automated test processes. Execute SQL database queries to support test execution. Strong SQL skills required. Having knowledge of the code, Perform ETL validation according to data mapping, execute data profiling, reconciliation of data, meta data validation, initial and delta validation for different SCD types. Analyze data, troubleshoot data issues, and create action plans to address data quality issues. Coordinate test execution with other application teams and UAT partners. Create and communicate test status with project team members and stakeholders. Identify, document, and communicate testing defects. Collaborate with the project team on defect analysis and triage. Support continuous improvement by identifying and solving opportunities to define or enhance QA process. Perform Functional, Regression, Negative and migration testing for the Data warehouse projects. To perform these duties, the Senior QA Testing Analyst position requires theoretical and practical knowledge of quality assurance, testing principles, ETL technologies and tools: including Cloud AWS, Snowflake, DataStage, Python, Zena, Infogix, Tableau, Azure DevOps, Mainframe and SharePoint. Basic Qualifications Bachelors degree 3+ years of ETL testing experience in data warehouse environment 3+ years of experience writing SQL queries 2+ years of experience with Snowflake and AWS Cloud 2+ Experience Agile Methodologies as a QA Analysts on a project team Preferred Qualifications Experience in financial services (banking) industry. Experience testing on Snowflake and AWS S3/EC2/EMR. To perform these duties, the Senior QA Testing Analyst position requires theoretical and practical knowledge of quality assurance, testing principles, ETL technologies and tools: including AWS, DataLake, Snowflake, DataStage, Python, ASG Zena, Infogix, Tableau, Azure DevOps, Mainframe and SharePoint. Experience with data governance and data management approaches. Excellent verbal and written communications skills. Ability to effectively prioritize and execute tasks. Detail oriented and highly motivated with strong organizational, analytical and problem-solving skills. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Posted 19 hours ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: The Markets Application Production Services (MAPS) group is a global group responsible for the management of production systems across Global Markets Technology. The group works closely with the business and provides application support. The group closely interacts with the development and infrastructure teams to manage all changes to the production environment. MAPS has a strong focus on operational excellence and process improvement. Bank of America Merrill Lynch is looking to hire an experienced Application Support Analyst to join our Global Markets Post Trade Technology and Operations support - Markets Application Production Services Team. You will join a regional team based in several locations whose primary focus will be on providing front line support for Equity, Derivatives, Clearing, and Settlement Applications related to Global Markets Operations & Middle Office. This is an excellent opportunity to join a well-established team; supporting distributed platforms and Oracle based applications while partnering with our development team to rollout support for state-of-the-art, real-time, high availability systems developed with cutting edge technologies. Responsibilities: Deliver application support for in-house applications and vendor products used by Global Markets Operations teams in India and region Triage and Manage production Incidents to restore service as swiftly as possible. Manage clear and crisp incident communications to a variety of stakeholders Adhere and oversee adherence to the enterprise defined standard operating procedures Diagnose and resolve complex issues involving root cause analysis and end to end coordination and support of the problem resolution process Ensure the documentation of problem resolution processes and procedures is maintained to the highest quality and accuracy Ability to correlate events across multiple systems to proactively surface and resolve deep, underlying issues The candidate will be required to look across the entire production environment to aid continuous improvement with the state and supportability of production systems including rotational weekend support and rotational business events support outside of business hours Build and maintain relationships with business users and other stakeholders. Work closely with development and infrastructure teams to ensure that issues and defects are reported and actioned to meet business requirements and timelines Learn, expand, and incorporate application support requirements across global operations teams while building APAC presence with teams across Singapore, Australia, Japan, and India Work closely with other MAPS team members across the Asia Pacific region and globally to ensure consistency in service stands and delivery Skills: Education at degree level in engineering or science discipline 10+ years of strong application support experience in banking/finance industry, especially Markets Desirable to have hands-on work experience at functional or shift lead capacity with excellent understanding of ITIL concepts around Incident, Problem and Change management Willing and able to lead Incidents as they occur. Flexible approach to adapt considering shifting priorities or changing conditions Good Knowledge of infrastructure systems, platforms, databases & middleware Troubleshooting and analyzing logs using Linux command line interfaces, Splunk, Kibana and other monitoring or log aggregation systems / tools is a must. Advanced Excel knowledge Excellent verbal and written communication skills and able to influence, facilitate, and collaborate Strong analytical, problem solving and troubleshooting skills to be able to thrive in a time sensitive and complex production environment Creative and innovative, able to find solutions for continuous improvement, and operational excellence Collaborative team player who can work independently where needed. Comfortable in a multicultural environment across a multi-region production support landscape Ability and experience in leading a matrix functional team would be an advantage Stakeholder management experience and the ability to build relationships and form partnership with the users when dealing with production issues and providing the support service to the user base Good understanding of capacity management and assessment Knowledge of Post-Trade Lifecycle, Trade Processing, Clearing, Matching and Settlement is desirable Customer focus / Client service orientation: An underlying desire to service clients and a motivation to ensure that business needs are met Desired Technical Skills: The candidate must demonstrate strong working knowledge of: OS (Windows/Linux, virtual compute) based infrastructure Database Technologies – Oracle, PL/SQL, SQL Server Scripting Languages –Shell, Bash, Python Monitoring Technology – ITRS Genos / Splunk / Dynatrace etc. Pub/Sub messaging - IBM MQ, Kafka, Tibco EMS, Distributed Event Processing, AMPS Ansible and Autosys scheduling
Posted 20 hours ago
8.0 - 12.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Believes diversity makes us stronger so we can reflect, connect and meet the diverse needs of our clients and employees around the world. Is committed to building a workplace where every employee is welcomed and given the support and resources to perform their jobs successfully. Wants to be a great place for people to work and strives to create an environment where all employees have the opportunity to achieve their goals. Provides continuous training and development opportunities to help employees achieve their career goals, whatever their background or experience. Is committed to advancing our tools, technology, and ways of working to better serve our clients and their evolving business needs. Believes in responsible growth and is dedicated to supporting our communities by connecting them to the lending, investing and giving them what they need to remain vibrant and vital. Job Description: Application Production Support for the Bank of America’s Global Banking Applications Responsibilities: Primary responsibilities are identification and resolution of production incidents. Drive Problem Management post incident resolution to determine root cause, mitigating actions, drive and track permanent resolution. Management of incident and problem tickets through the enterprise ITSM tool. The role also includes: Regularly monitor system performance, system usage, and resource consumption and take preventive measures before issues arise Get into the technical investigation at the application level for troubleshooting and resolution Build automation scripts leveraging tools to eliminate manual work, dashboards for proactive detection of incidents Ensure all technical documents are up-to-date and accurately reflect the system design and functionality Capacity and Performance Management Working with development teams for take-on and training of new services or significant upgrades. Providing support for Audits (internal and external). Stakeholder management, working closely with Business and Operations partners to understand KPI metrics to measure service stability to prioritize defect fixes and enhancements Skills: 8-12 years of relevant IT hands on experience in L2 or L3 Application Production Support, Technical Implementations, or equivalent Demonstrate flexibility, navigate ambiguity, and quickly establish credibility among technical peers Experience in Payment & Settlement application support with Asia Pacific payment systems (online, real-time payment, RTGS and other domestic payments) is preferred Excellent written and verbal communication skills (English). Excellent interpersonal and negotiation skills Proven knowledge in some or all of the following: Java/J2EE – Core Java, JDBC, EJB, & Java Web Services & Experience in Server-side technologies - SOAP/Restful services, XML/XSLT, XML, JDBC, AOP, MQ Micro Services & MuleSoft Good knowledge of Middleware components such as Message Broker, IBM Websphere MQ, JBoss application server, MuleSoft Strong operating system knowledge in Unix and Windows including strong scripting skills Experience with Database technologies (examples Oracle, DB2 and PL/SQL ) queries to support incident resolution Knowledge of event driven, and schedule driven batch processes Experience of handling various production support roles (technical – L1/L2/L3) and hands-on experience in using at least 2-3 widely used monitoring / scheduling tools Ability to be part of IT production support team providing front-line technical support to end users responding to issues related to Incident / Problem Management, Release/Deployment, Operational Readiness, Application Monitoring & Production Governance Experience troubleshooting, analysis, research, and resolution using advanced query, programming skills, conduct root cause analysis, and identify mitigations/risk Experience with real-time restoration, triaging of issues impacting technical services (application/infrastructure) to bank customers and partners in a timely manner while keeping partners advised of significant progress or challenges during the restoration period Ability to work closely with Technology Infrastructure Teams, Development & Testing Teams in supporting Integrated / Independent releases, software/hardware upgrades, server upgrades, etc. Ability to work collaboratively with cross functional teams or offshore team Ability to assess initial severity, gather impacts, engage necessary supporting teams, and escalate as necessary to ensure timely restoration Strong communication skill to liaise with stakeholders, team members, and products vendors Experience with on call support for triaging problems, coordinating with various support teams across the organization and carryout activities related to incident and problem management Ability to communicate with all lines of business and management the overall status and health of the application, contribute to automation, causal analysis, develop shared/common solutions, and proactively identify cross-functional or technical issues Ability to suggest, implement ideas for enhancing the customer Flexibility to work on weekends, bank holidays in EMEA shift as part of a 5 day week shift pattern Self-motivated and possess drive, and ability to work independently and a good team player Strong attention to detail and ability to prioritize effectively Desired Skills: Leads End-to-End maintenance responsibility of all production services related to technology. Work activities specific to Production Shared Services include: Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, Change/Configuration Management Actively engage and lead production support issues/incidents. Takes ownership of escalations and perform trouble shooting, analysis, research and resolution Ensure production and performance SLAs are met and escalate issues which needs attention Performs analytical, technical, and administrative work in planning, installing, and supporting new and existing equipment and software under moderate supervision Identifies vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Shared Services. Creates and enhances administrative, operational, and technical policies and procedures, adopting best practice guidelines, process improvements, standards and procedures Exercises judgment within defined procedures and practices to determine appropriate action Serves as an escalation point between the client/business area and internal management for the resolution of moderately complex unresolved problems, complaints and service requests Should have increased awareness and exposure to basic technical principles, concepts and techniques Resolves complex issues. Works on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors Support of on-call rotation for off-hours and weekend support as needed
Posted 20 hours ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Required Key Skills and Qualifications: Bachelor’s degree in Engineering, Computer Science, or related field. 6+ years of experience in network operations or managed services. (experience differs as per the band mentioned in above) Strong knowledge and hands-on experience in SD-WAN technologies (e.g., Cisco Viptela, Fortinet, Versa, VMware VeloCloud, SilverPeak etc.). Deep understanding of IP networking protocols (BGP, OSPF, VRF, GRE, IPSec, NAT, MPLS, GVPN etc.). Proven experience in troubleshooting complex WAN/LAN issues in large-scale enterprise or service provider environments. Familiarity with network monitoring & troubleshooting tools. Understanding of network security principles, with hands-on in firewalls (Fortinet/Palo Alto/Cisco ASA) considered a strong advantage. Exposure to cloud-based networking and security services (AWS TGW, Azure VWAN, SASE, etc.). Industry standard certifications in relevant domain will be added advantage. Key Responsibilities Act as the technical escalation point for all SD-WAN-related issues within the operations team. Own and drive the end-to-end assurance of SD-WAN services including performance monitoring, fault resolution, and root cause analysis. Work closely with NOC, engineering, vendors, and customer teams to ensure network availability and SLA adherence. Analyze network performance data and recommend optimization actions and corrective measures. Lead or support incident triage, change implementation, and problem management initiatives. Ensure proper documentation of configurations, standard operating procedures (SOPs), and best practices. Assist in knowledge transfer and training of L2 teams for continuous skill upliftment.
Posted 20 hours ago
4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
We are looking for an experienced Senior Solutions Analyst to join our COE team supporting enterprise Finance Systems. This role combines strong domain expertise in Finance ERPs (such as Oracle EBS ), a deep understanding of Agile practices, and the ability to drive high-quality solution delivery through close collaboration with technical and business teams. About You – Experience, Education, Skills, And Accomplishments 4 years of experience as a Business Analyst, Solution Analyst, or similar role, supporting Oracle EBS. Proven track record of working in Agile environments, ideally as a Scrum Master or Agile lead. Deep understanding of Finance business processes and ERP system configuration and implementation best practices. Strong experience in Agile documentation, backlog management, and cross-functional stakeholder engagement. Hands-on experience in running workshops, training sessions, and UAT for enterprise applications. Familiarity with tools such as JIRA, Confluence, or Azure DevOps for Agile project tracking and documentation. What will you be doing in this role? Act as an Agile champion within the COE team—driving adoption of Scrum best practices, facilitating ceremonies (e.g., standups, sprint planning, retrospectives), and ensuring teams are aligned and delivering value consistently. Guide and support product owners and stakeholders in shaping and prioritizing features and user stories aligned with quarterly and release goals. Translate complex business requirements into clear, detailed Agile artifacts including epics, user stories, acceptance criteria, process flows, and system/data models. Lead user story grooming sessions and workshops with business stakeholders and technical teams to ensure shared understanding of scope and functionality. Provide ERP subject matter expertise (Oracle EBS) in areas such as GL, AP, AR, Procurement, and Fixed Assets. Collaborate closely with BSAs to validate system configurations, identify integration needs, and align solutions with business requirements. Plan and support UAT activities—including test case creation, user coordination, defect triage, and sign-off processes. Coordinate and support the setup of non-production environments (dev, test, UAT) and assist in ensuring data readiness and deployment planning. Lead stakeholder workshops and user training sessions to drive system adoption and ensure business readiness. Conduct gap analyses and evaluate existing solutions to identify improvement opportunities and enable scalable, sustainable system enhancements. Partner with delivery teams to ensure technical feasibility and solution alignment across architecture, development, and QA. Provide support in defect analysis and resolution across development, test, and production environments. Contribute to and mentor within the Solution Analyst community, promoting best practices and continuous improvement. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
Posted 20 hours ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
As the world around us becomes more connected and more digital, there are increased opportunities for fraud and disruption due to cybersecurity attacks. The need for companies, products, and services to be secure is more important than ever in this constantly changing landscape. Are you passionate about keeping good people safe from bad actors? We are too! We are HP Cybersecurity and we are tasked with the security of the HP enterprise. As HP continues our digital transformation, the work of the cybersecurity professional is never complete and is always interesting. Come be a part of making a difference with us! The Cybersecurity Incident Coordinator & Security Operations Center (SOC) Service Liaison is tasked with advancing the practice of Incident Management across the Cybersecurity Threat Detection & Response team, partnering with our SOC and key stakeholders to assist in fully remediating security incidents. This role will also be responsible for capturing insights, holding post-incident retrospectives, maintaining key metrics, helping develop & establish new processes, and improving processes already in place. When needed, explain our response processes and framework during audits. What a Cybersecurity Incident Coordinator Does At HP Coordinates highly impactful incidents through resolution while maintaining command and control of the incident response. Employ strong facilitation and leadership skills, ensuring responding team members execute required actions under pressure; call out as appropriate when progress appears blocked. Determine key metrics for reporting on the health and efficiency of the Detection and Response services. Keeps the incident documentation accurate and up to date for use & review in incident retrospectives. End-to-End owner of the management, communication, partner concern, investigation and resolution of incidents; ensuring updates are timely and of sufficient quality. Maintain strong relationships with counterparts in aforementioned organizations; in the spirit of continuing optimization of processes. Understands HP’s business strategy and how cybersecurity fits into business success. Individuals who thrive in this role at HP, typically have: Bachelor’s degree (required, preferably in computer science, engineering, or related area of study, or equivalent experience) 5 years of leading incident management/coordination projects Experience in high-severity triage, escalations and issue management / crisis management skills: able to set priorities, pursue multiple threads at the same time, accurately reflect current state and drive towards desired state. Experience and knowledge of major incident management processes Experience supporting Cybersecurity and Operation Partners in resolving and communicating high-severity problem impacts, defining root cause, and driving tasks to remove future risk. A mindset of continuous growth, curiosity, and asking WHY? About The Team Our Cybersecurity Incident Coordinator / SOC Service Manager is embedded in our Threat Detection & Response team, enabling optimal communication and collaboration with closely related functions. Our mission is simple to express – find the Bad Guys! – but challenging to execute. You can become a key part in ensuring our success! As an incident coordinator, you will also have the opportunity to interface with other Cybersecurity functions – Vulnerability Management, Risk Management, etc., and use your knowledge to improve HP’s Cybersecurity posture. About HP You’re out to reimagine and reinvent what’s possible—in your career as well as the world around you. So are we. We love taking on tough challenges, disrupting the status quo, and creating what’s next. We’re in search of talented people who are inspired by big challenges, driven to learn and grow, and dedicated to making a meaningful difference. We are 55,000 HP employees, united in creating technology that makes life better for everyone, everywhere. Interested in joining us? Let’s talk.
Posted 20 hours ago
5.0 years
0 Lacs
Gurugram, Haryana, India
On-site
Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Palo Alto Networks Firewalls Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Seeking a technically skilled and proactive Network Security Technical Lead to manage and enhance our enterprise security infrastructure. This role focuses on securing the network perimeter through the administration of Palo Alto Firewalls, Web Application Firewalls (WAF), Bot Protection, Email Security, Endpoint Detection and Response (EDR), and IPS/IDS systems. You will be responsible for firewall policy tuning, VPN support, DNS and IDS/IPS signature management, bot defense rule enforcement, and email threat protection. A key part of the role involves proactively identifying and addressing security gaps, ensuring compliance with internal standards, and continuous improvement through regular audits, service reporting, and cross-functional collaboration. Roles & Responsibilities: -Administer and support enterprise firewall systems, with a focus on Palo Alto platforms. -Perform policy tuning and propose enhancements based on incident trends and evolving threat landscapes. Manage IDS/IPS signature updates, including additions, deletions, and modifications. -Support URL filtering configurations and enforcement. -Provide operational support for VPN services and troubleshoot connectivity issues. -Identify security gaps and recommend remediation strategies as part of continuous improvement. -Conduct quarterly firewall rule audits and generate compliance reports. -Maintain and update operational runbooks and documentation. -Manage patching activities for firewall infrastructure. -Deliver regular service performance reports and participate in incident/problem/change management processes. -Troubleshoot firewall configuration issues, including backup/restore and application break-fixes. -Manage bot protection policies and rules using Cequence. -Configure appropriate logging levels for bot traffic analysis. -Perform troubleshooting and incident support related to bot activity. -Apply and validate standard and emergency rule requests. -Perform regular signature updates to maintain bot defense effectiveness. -Fine-tune DNS policies and implement domain-based filtering using Cloudflare. -Monitor and report on DNS threats weekly/monthly, including actions taken. -Ensure DNS configurations align with enterprise security posture and compliance requirements. -Policy tuning, rule optimization, VPN support, and quarterly audit reporting using Palo Alto; incident-driven configuration backup, restore, and break-fix troubleshooting. -Signature lifecycle management (add/update/delete), URL filtering enforcement, and patch management aligned with incident trends and continuous improvement goals.Policy and rule management, logging configuration, incident triage, and signature updates using Cequence Bot Defense; validation of standard and emergency rule requests. -DNS policy fine-tuning, domain-based filtering, and weekly/monthly threat reporting using Cloudflare DNS.Service reporting, runbook maintenance, and change/problem/incident management across firewall and bot/DNS security layers. -Palo Alto, Cequence (Bot Defense), Cloudflare (DNS). Professional & Technical Skills: -Strong hands-on experience with Palo Alto firewalls and associated security features. -Proficiency with Cequence for Bot protection and Cloudflare for DNS security. -Solid understanding of network security principles, VPNs, IDS/IPS, and URL filtering. -Familiarity with ITIL-based incidents, problems, and change management processes. -Ability to analyze logs and traffic patterns to identify anomalies and optimize rules. -Experience with patch management, service reporting, and compliance audits. -Strong documentation skills and attention to detail. -Experience in cybersecurity operations, with a focus on network and perimeter security. -hands-on experience managing enterprise firewalls, preferably Palo Alto. -experience in Bot protection and DNS security, including tools like Cequence and Cloudflare. -Proven track record in troubleshooting complex firewall and VPN issues in large-scale environments. -Experience conducting firewall audits, rule reviews, and implementing policy enhancements. -Demonstrated ability to manage incident response and change management processes. -Experience working in a global delivery model and collaborating with cross-functional teams. -Strong analytical and problem-solving skills with a continuous improvement Additional Information: - The candidate should have minimum 5 years of experience in Palo Alto Networks Firewalls. - This position is based at our Gurugram office. - A 15 years full time education is required.
Posted 21 hours ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Data Engineering Full Stack . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 21 hours ago
5.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Project Role : Security Architect Project Role Description : Define the security architecture, ensuring that it meets the business requirements and performance goals. Must have skills : Operational Technology (OT) Security Good to have skills : Network Security Implementation Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Senior IT/ OT Endpoint Security engineer, you will be focused to lead the design, implementation, and management of endpoint security controls across enterprise environments. You will play a crucial role in protecting critical assets such as Server Work stations, and ICS equipment’s. Roles & Responsibilities: -Lead the deployment, management, and optimization of endpoint security tools. (e.g., CrowdStrike, SentinelOne, Microsoft Defender for Endpoint, Trellix) -Monitor, detect, and respond to endpoint-related security incidents and vulnerabilities. -Using MITRE ATT&CK framework improve threat hunting. -Integrate EDR telemetry with SIEM/SOAR platforms and tune detection rules, policies, and behavioral indicators. -Perform real-time threat hunting and investigation using EDR consoles, log data, and forensic artifacts. -Implement host-based control policies, and privilege management solutions. -Monitor and analyze endpoint alerts, triage suspicious activity, and escalate incidents based on impact and severity. Professional & Technical Skills: -experience in endpoint security engineering or cybersecurity operations, with experience in OT/ICS environments will be added advantage. -Experience with endpoint security scripting and automation using Python, Powershell Or API. -Familiarity with industrial protocols and vendor protocols (Modbus, DNP3, OPC, etc.) is added advantage. -Working experience with Patch and Vulnerability Management of end point device with coordination with IT team. Additional Information: - The candidate should have minimum 5 years of experience in Operational Technology (OT) Security. - This position is based at our Pune office. - A 15 years full time education is required.
Posted 22 hours ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Title: Senior QA Engineer Location: Hyderabad, India (Work from Office Role) Position Summary: We are looking for a highly skilled and detail-oriented Senior QA Engineer to join our team. You will be responsible for designing and executing test strategies, leading QA efforts for key features, and ensuring the quality of our applications through both manual and automated testing. Key Responsibilities: • Analyze requirements, user stories, and design documents to develop detailed test plans, test cases, and test scripts for mobile applications. • Perform manual testing on iOS and Android devices covering functional, UI/UX, regression, smoke, and exploratory testing. • Design, develop, and maintain automated test frameworks for mobile apps using tools like Appium, Selenium, or similar frameworks. • Execute automated test suites, analyze results, and work with the development team to reproduce, document, and resolve defects. • Perform API testing for mobile back-end services using tools such as Postman or REST Assured. • Identify gaps in test coverage and work proactively to improve test effectiveness and efficiency. • Collaborate closely with developers, product owners, designers, and other QA engineers throughout the software development life cycle. • Contribute to CI/CD pipelines by integrating automated tests to support continuous delivery. • Mentor junior QA team members on best practices for mobile testing and test automation. • Participate in regular defect triage meetings, provide detailed bug reports, and verify fixes. • Ensure testing is aligned with project timelines and deliverables, while maintaining high quality standards. Requirements: • Bachelor’s degree in computer science, Information Technology, or related field (or equivalent work experience). • 5+ years of QA experience, with at least 2–3 years specifically focused on mobile app testing (iOS & Android). • Proven hands-on experience with manual testing of mobile applications including installation, network scenarios, performance, and device compatibility. • Strong experience in developing and executing automated tests for mobile apps (using tools like Appium, Selenium, Espresso, XCUITest, or similar). • Experience with version control systems (e.g., Git) and CI/CD tools (e.g., Jenkins, GitLab CI). • Familiarity with debugging tools, emulators, and physical devices. • Solid understanding of REST APIs and experience with API testing tools. • Strong knowledge of QA methodologies, test life cycle, defect management, and Agile/Scrum processes. • Excellent problem-solving skills, attention to detail, and ability to work independently. • Strong communication skills to work effectively with cross-functional teams. Good to Have: • Knowledge of mobile device management solutions and cloud-based testing platforms (e.g., BrowserStack, Sauce Labs). • ISTQB or other QA certifications.
Posted 22 hours ago
5.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
What you will do here: •Work with multiple product development teams of engineers to design, develop, and test products and components using an agile, scrum methodology. •Highly motivated self-starter who loves ownership and responsibility while working in a collaborative and interdependent team environment. •Responsible for creating and providing innovative solutions that meet not only functional requirements, but also performance, scalability, and reliability requirements. •Continue to build an effective development team, setting goals, mentor and do performance reviews of team members. •Delivery of quality applications on time and on budget •Management and execution against project plans and delivery commitments. •Follow the software engineering best practices and audit the process and improve the standards of the practices. •Build, Guide and Coach the Scrum Team on how to use Agile practices and principles to deliver high quality products, facilitate and support all scrum events. •Ensure security, availability, resilience, and scalability of solutions developed by the teams. •Drive and manage the bug triage process, represent development team in project meetings to ensure efficient testing and bug fixing process, and be an effective advocate for the development group. What we’re looking for: •Experience leading a team of 5 or more engineers. •5+ years’ experience technologies like .NET, PHP, .Java, Kotlin, Scala, •5+ years’ experience with relational DBs like SQL Server or MySQL. •Hands on Experience with Docker or Kubernetes. •Experience in working frontend frameworks like React JS / Angular JS •Experience in RESTful services, Microservice Architecture and Serverless Architecture. •Experience working with cloud environment like AWS / Azure. •Experience working within an Agile/Scrum and CI/CD environment. •Experience working with version control using GitLab / GitHub. •Experience in the design of new systems or redesign of existing systems to meet business requirements, changing needs, or newer technology. •Experience or Knowledge of one or more Front-End frameworks will be a strong plus. •Experience or Knowledge with NoSQL Database like MongoDB will be a plus. •Experience or Knowledge with AI/Machine Learning is a plus. •Master’s degree in computer science, Computer Engineering, or related technical discipline •Ability to handle multiple competing priorities in a fast-paced environment. •Excellence in technical communication with peers and non-technical cohorts •Knowledge of software engineering best practices including coding standards, code reviews, source control management, build processes, testing, and operations. Inclusion
Posted 23 hours ago
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The triage job market in India is growing rapidly, with many opportunities available for job seekers in this field. Triage professionals play a crucial role in assessing and prioritizing the needs of patients in healthcare settings, as well as in other industries such as customer service and IT support.
If you are looking for triage jobs in India, here are 5 major cities where hiring for these roles is actively taking place: 1. Bangalore 2. Mumbai 3. Delhi 4. Hyderabad 5. Pune
The average salary range for triage professionals in India varies based on experience levels. Entry-level positions may start at around INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10-15 lakhs per annum.
In the field of triage, a typical career path may involve starting as a Triage Analyst, advancing to a Triage Specialist, and eventually becoming a Triage Manager or Team Lead. With experience and additional certifications, one can further progress to roles such as Triage Consultant or Triage Director.
In addition to expertise in triage processes, other skills that are often expected or helpful for triage professionals in India include communication skills, problem-solving abilities, attention to detail, critical thinking, and the ability to work under pressure.
Here are 25 interview questions for triage roles, categorized by difficulty level:
Can you explain the difference between urgent and non-urgent cases?
Medium
How do you ensure accuracy and efficiency in your triage assessments?
Advanced
As you explore triage job opportunities in India, remember to highlight your skills and experiences effectively in your job applications and interviews. By preparing thoroughly and showcasing your expertise confidently, you can increase your chances of landing a rewarding career in the field of triage. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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