5757 Triage Jobs - Page 2

Job Title: QA Manual Tester Location: Remote Experience: 5+ Years Job Description: 1) Manual tester with over 5 years of hands on experience in understanding user story / requirements and able to document detailed test cases with clear expected results and data inputs, Able to log and triage defects, Good communication skills 2) Experience working on e-commerce projects - understanding of b2b and b2c business models, understanding of subscription based business 3) Understanding of finance terms like billing schedules, revenue schedules, invoice, payment terms, month end close 4) experience working on any subscription billing platform - preferably Zuora

At myKaarma, we’re not just leading the way in fixed ops solutions for the automotive industry—we’re redefining what’s possible for dealership service centers. Headquartered in Long Beach, California, and powered by a global team, our industry-leading SaaS platform combines communication, scheduling, and payment tools in one seamless solution that keeps dealerships and vehicle owners connected. With myKaarma, every service interaction flows effortlessly, bringing good karma to customers and service teams. Rooted in the principles of the Toyota Production System, we operate with precision, efficiency, and a relentless focus on continuous improvement to deliver a better experience for all. We’re looking for innovators, problem-solvers, and tech enthusiasts passionate about building solutions that people love to use. If you’re ready to make an impact in an industry ripe for change, join us at myKaarma and help shape the future of automotive service. Job Title : Support Analyst Tier 1 & Tier 2 Job Type : Full-Time, Salaried Job Location : Remote Shifts: US Business coverage Evening/ Night (6:30 PM – 2:30 AM IST) (9:00 PM – 5:00 AM IST) Role Description: As a Technical Support Specialist at myKaarma , you'll provide front-line support for our U.S.-based customers, handling Tier 1 and Tier 2 issues . You’ll work directly with clients via phone, chat, and email, combining strong communication skills with a technical mindset to diagnose and solve issues efficiently. This is a unique opportunity for someone who wants to work across both support levels: keeping resolution times low while deepening their technical skills in a SaaS environment. Key Responsibilities: Customer-Facing Support: Deliver fast, clear, and empathetic support to U.S. automotive clients using phone, email, and chat. Tier 1 & Tier 2 Support: Triage, troubleshoot, and resolve common product issues and inquiries. Identify root causes of more complex technical problems using tools such as logs, SQL queries, and basic code review. Escalate when necessary, but aim to resolve where possible. Technical Collaboration: Work closely with Engineering and Product teams to investigate and resolve high-priority issues and bugs. Process Contribution: Flag common issues and recommend documentation, workflow, or product improvements. Documentation: Maintain detailed case notes and help expand internal and external knowledge bases. Required Skills and Qualifications: Experience: 2+ years in a technical support, helpdesk, or customer support role, ideally in a SaaS or B2B setting. Customer Service Excellence: Empathetic, patient, and solutions-oriented with a proven ability to deliver outstanding customer experiences. Technical Aptitude: Comfortable with SaaS platforms and basic troubleshooting; familiarity with APIs or integrations is a plus. Basic understanding of SQL and experience using debugging tools or support platforms (e.g., Zendesk, Salesforce, Postman) English Proficiency: Strong verbal and written communication skills in English are essential for supporting U.S.-based customers. Problem-Solving: A proactive, analytical thinker who enjoys resolving complex challenges. Tool Proficiency: Experience with CRM/ticketing tools such as Zendesk, Salesforce, or similar platforms. Adaptability: Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities. Shift Flexibility: Willingness and availability to work night shifts to align with U.S. business hours. ( Shifts 6:30 pm- 2:30 am ) Proximity to Noida for occasional office visits or training. Nice-to-Have: Ability to read and interpret code (Java preferred, but not required) Familiarity with REST APIs, microservices, or Spring Boot environments Prior experience in a Tier 2 or technical escalation role Experience with debugging tools, Postman, and tools like Jira for ticket tracking. We value diverse experiences and backgrounds, so we encourage you to apply if you meet some but not all of the listed qualifications. Total Rewards at myKaarma At myKaarma, we offer a comprehensive Total Rewards package that extends beyond the base salary. Our commitment to competitive compensation includes bonuses and benefits that support both personal and professional well-being: Flexible Work Environment : We embrace a high-performance, flexible structure that values freedom and responsibility. Our “Highly Aligned, Loosely Coupled” model empowers teams to innovate and continuously improve using data-driven insights. Health and telework stipends Time Off: Generous vacation time to recharge and balance life outside work. The starting salary depending on experience and qualifications, reflecting our dedication to competitive industry compensation. Additional details about our Total Rewards package will be shared during recruitment. Our Commitment to Inclusion At myKaarma, diverse perspectives drive innovation and success. We are committed to creating a safe, welcoming, and inclusive workplace where every employee feels valued, empowered, and can do meaningful work. Our mission to deliver exceptional solutions to our clients is strengthened by the unique contributions and perspectives of our team members from all backgrounds. As an equal opportunity employer, myKaarma prohibits any form of unlawful discrimination or harassment based on race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability, age, veteran status, or any other status protected by applicable laws in the regions where we operate. We adhere to all EEOC regulations and actively promote an environment that celebrates and supports diversity, equity, and inclusion for all. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done, which will ensure an equal employment opportunity without imposing undue hardship on myKaarma. Please let us know if you require reasonable accommodations during the application or interview process by filling out this form . myKaarma participates in the E-Verify Program .

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience testing, maintaining, or launching software products. 3 years of experience developing large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture. 1 year of experience with software design and architecture. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 5 years of experience with data structures/algorithms. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company. Responsibilities Write and test product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. Preferred qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience with data structures or algorithms. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. At Corp Eng, we build world-leading business solutions that scale a more helpful Google for everyone. As Google’s IT organization, we provide end-to-end solutions for organizations across Google. We deliver the right tools, platforms, and experiences for all Googlers as they create more helpful products and services for everyone. In the simplest terms, we are Google for Googlers. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Job Description TITLE : SOC Analyst I DEPARTMENT : Information Technology REPORTING TO : Manager, Cyber Security PURPOSE OF THE POSITION: The SOC Analyst I position is a key role responsible for supporting company's global security infrastructure working in close coordination with the US onsite team. The positions primary role is to monitor systems to identify threats. A SOC analyst I will respond to alerts and carry out triage operations to determine what type of response, if any, is required. They also scan systems for vulnerabilities and manage monitoring and reporting tools. The SOC Analyst I position will follow standard operating procedure for detecting, classifying, escalating, and reporting of incidents. Job Responsibilities: Perform monitoring and data correlation to events of interest using multiple tools such as system event logs, SIEM, IPS/IDS logs, network traffic, anti-virus console and client end-point software to determine if there is an incident. Respond to security incident and investigation requests in line with established processes and procedures within defined service level targets. Must have extensive experience in multiple security areas such as SIEM, IDS and APT. Drive containment strategy during data loss or breach events. Triage and resolve advanced vector attacks such as botnets and advanced persistent threats (APTs). Perform basic forensic activities e.g. conducting examinations of computers, system logs, applications and networks to locate evidence. Perform Root cause analysis (RCA) for the incidents and update the knowledge management. Tuning of IDS, proxy policy, in-line malware tools based on threat feeds, trust and reputation data, incidents, or vulnerabilities and exploits of downstream systems. Provide tuning recommendations to administrators based on findings during investigations or threat information reviews. Research and stay up-to-date on current security threats and vulnerabilities to relevant information systems Qualifications Required: Bachelor's degree in Computer Science or related field. Should have 3 to 7 years of experience supporting complex global environment. Accredited Certification on Incident Handling (CEH, GCIH, ECIH). Hands-on investigation and log analysis exposure. Experience in IT security and defensive technologies (Antivirus, Firewalls, Event Monitoring, Network and Perimeter devices, Data Loss Prevention, IDS, Web content filtering). Should be familiar with handling and mitigating attacks related to viruses, spoofing, hoaxes, malware Should be familiar with emerging security threats and their attack vectors especially web application attacks Knowledge of SSL/TLS, certificates and encryption methods Exposure to security tools (Web application security scanning with Netsparker, Nessus and Tenable Security Center, Snort IDS, Wireshark, Data Loss Prevention software) Sound understanding of OS (Unix/Linux, Windows), IPS/IDS, VPN, Firewalls, Application Security. Interpersonal skills Passionate, Self-motivated and driven, with keen attention to detail, action-and-results oriented. Excellent interpersonal, verbal and written communication skills as well as strong logical, analytical, problem solving skills and reporting skills. Able to prioritize and execute tasks in a high-pressure environment. Experience with in a team-oriented, collaborative environment. About Berkadia: Berkadia , a joint venture of Berkshire Hathaway and Jefferies Financial Group, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry. Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law. Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://www.berkadia.com/about/vision-and-values. To know more about Berkadia, please visit our website https://www.berkadia.com/aboutus/

When you join Verizon You want more out of a career. A place to share your ideas freely even if theyre daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What Youll Be Doing... You'll be part of the "Verizon Global Infrastructure (VGI), Network & Information Security group working on security and automation tools to protect against cyber threats within the VGS Technology organization. You will work with a team of cybersecurity engineers with network & infrastructure background, threat intelligence analysts and risk management personnel to align common technologies and practices that fortify our applications, systems, IT network and infrastructure. Some Of Your Daily Responsibilities Would Be The Following Leveraging industry proven tools to identify and reduce Cyber Risks Implementing next generation network security architecture, create advanced policies and controls against future threats Ensuring effectiveness and coverage of security, policies and controls of VGS Network & Infrastructure, prioritizing risk level. Ensuring Security posture of VGS Network & Infrastructure, e.g., access management, vulnerabilities remediation, etc. Developing awareness, training & compliance programs focused on Network & Infrastructure Cyber Security practices. Coordinating activities like network, penetration testing, incident response, data collection etc by partnering with the CISO teams. Assisting in Crisis Management, Ransomware Recovery and Business Continuity planning. Identifying, investigating and resolving global security breaches / incidents Developing and maintaining network and infrastructure security reporting dashboards and scorecards used to measure our Cyber Practice. Identifying opportunities and use cases for automation to remediate vulnerabilities, implement controls, orchestrate between tools and automate security practices. What were looking for... You are passionate about network security and automation as a career. You are self-driven and motivated, with good communication and analytical skills. Youre a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners from the business groups, so networking and managing effective working relationships should be your top most priority. You have an understanding of industry trends in all areas of Information Security. You'll need to have some of the skills listed below: Masters or Bachelors degree in Computer Science / Information Technology Engineering Four or more years of relevant work experience in network / information security, risk and compliance management. Understanding of network fundamentals, switching, routing protocols, load balancers, web proxies, firewalls and software defined networking solutions. Understanding of security fundamentals: Confidentiality, Integrity, Availability, access control, Authentication, Authorization, Auditing, secure design concepts. Experience in design and implementation of network security solutions like firewalls, intrusion detection and prevention systems, VPN, web proxies etc using vendor products like Cisco, Juniper, Checkpoint, Palo Alto etc. Experience working in any one of the SIEM / SOAR solutions like Splunk SOAR, Cortex XSOAR by Palo Alto Networks, IBM Security QRadar SOAR, Swimlane etc. Experience in managing public cloud infrastructure like AWS, Azure, GCP etc. Experience working in a SOC environment handling processes like Incident Management and Triage, Vulnerability Management, Threat Intelligence, Threat Hunting etc. Knowledge of common software vulnerabilities like OWASP Top 10 / SANS Top 25 and their relevant controls and safeguards for secure software will be an added advantage. Experience working on IT ticketing systems like JIRA, Service Now and ability to partner and collaborate with other teams in the organization. Experience with hosting security awareness campaigns, gamification and bug bounty programs will be an added advantage. Strong analytical problem solving, communication and interpersonal skills. Passion to stay abreast with emerging technologies, network security trends, tools and techniques. Even better if you have one or more of the following: Industry relevant security certifications: Security , OSCP, CEH, CISSP, GIAC etc. Cloud relevant certifications: CCSP, CCSK. Strong expertise in at least one operating system: Windows or Linux. Strong scripting expertise in any one of: Python, R, Perl, Javascript, Powershell, bash, VBScript etc. Experience in managing server infrastructure. Where youll be working In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager. Scheduled Weekly Hours 40 Equal Employment Opportunity Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics. Locations : Chennai, India; Hyderabad, India

Experience: 2-3 years Compensation: 20 - 30L INR About Us At GigaML, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises. Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy, and scalability. We’ve deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors. We recently raised our Series A and are scaling rapidly across industries with long-term enterprise partnerships already in place. Why Join Us? Momentum: Be part of a team that’s achieved validation from both customers and investors Impact: Help us deliver reliable 24x7 support across time zones Growth: Gain deep exposure to production infrastructure and learn how high-velocity teams operate About the Role We’re hiring a Technical Support Engineer to handle real-time customer issues, triage production alerts, and maintain our support systems. This is a high-responsibility role where your attention to detail, responsiveness, and communication will help us deliver industry-leading support across global customers. What You’ll Do: Monitor incoming support tickets and production alerts Diagnose and triage customer issues, escalating to on-call engineers when needed Investigate root causes and help improve resolution documentation Own incident communication and keep customers informed with clear, timely updates Continuously improve monitoring, response workflows, and internal runbooks Partner with engineering and ops to improve system resilience and alerting quality Who You Are / Must-Haves: 2–3 years of experience in technical support, systems operations, or site reliability Bachelor’s degree in Computer Science or related technical field Strong problem-solving and communication skills Familiarity with AWS or other cloud infrastructure platforms Comfortable with logs, monitoring dashboards, and basic API tools Highly dependable and able to manage and own real-time incidents independently Interview Process Screening call w/ recruiting lead (20 min) Intro call w/ CEO (15 min) Technical interview on real-world troubleshooting and support workflows (45 min) Final Interview w/ Engineering Leadership (60 min)

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title And Summary BizOps Engineer II At Mastercard technology, we work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results. Technology at Mastercard What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable. And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day. Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next. About The Role The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE). The role of Business Operations Organization is to be the production readiness steward for Mastercard products. As a Business Operations SRE, we are responsible for ensuring that our platform is stable and healthy. We break down barriers to run our products by fostering developer run ownership and empowering developers to build resilient products. We support our developers during the application build phase in software run principals that includes operational design, automation, capacity planning, monitoring that leads to fault- tolerant, scalable products. We see the big picture and help create and enforce operations standards while facilitating an agile and learning culture. We support daily operations with a hyper focus on triage, root cause by understanding the business impact of our products and subsequently performing blameless post-mortems. The goal of every Business Operations team is to engage early in the development lifecycle to be more proactive and upfront in the development process, and to proactively manage production and change activities to maximize customer experience and increase the overall value of supported applications. Business Operations teams also focus on risk management by tying all our activities together with an overarching responsibility for compliance and risk mitigation across all our environments. Ultimately, the role of Business Operations is to align Product and Customer Focused priorities with Operational needs by providing continuous feedback throughout the lifecycle. Site Reliability Engineering Serve as the primary contact responsible for ensuring application scalability, performance, and resilience. O Practice sustainable incident response and blameless post-mortems while taking a holistic approach to problem solving and optimizing time to recover. O Automate data-driven alerts to proactively escalate issues. Work with development teams to establish SLOs and improve reliability. Role Qualifications The ideal candidate will have experience in many of these areas: BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience. Coding or scripting exposure. Appetite for change and pushing the boundaries of what can be done with Automation. Be Curious About New Technology, Infrastructure, And practices to scale our architecture and prepare for future growth. Experience with algorithms, data structures, scripting, pipeline management, and software design Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive. Interest in designing, analysing, and troubleshooting large-scale distributed systems. Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team. Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system. Comfortable collaborating with cross-functional teams to ensure that expected system behaviour is understood and monitoring exists to detect anomalies. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Job ID: 785 Location: Gurgaon, IN Job Family: ICT Security Job Type: Full Time Working Mode: Fully On-Site About Us Innovation. Sustainability. Productivity. This is how we are Breaking New Ground in our mission to sustainably advance the noble work of farmers and builders everywhere. With a growing global population and increased demands on resources, our products are instrumental to feeding and sheltering the world. From developing products that run on alternative power to productivity-enhancing precision tech, we are delivering solutions that benefit people – and they are possible thanks to people like you. If the opportunity to build your skills as part of a collaborative, global team excites you, you’re in the right place. Grow a Career. Build a Future! Be part of this company at the forefront of agriculture and construction, that passionately innovates to drive customer efficiency and success. And we know innovation can’t happen without collaboration. So, everything we do at CNH Industrial is about reaching new heights as one team, always delivering for the good of our customers. Job Purpose Security Operations Engineer, Cyber Defense – CNH Industrial Through its people and brands, CNH Industrial delivers power, technology, and innovation to farmers and builders all around the world. Each of its brands, including Case IH, New Holland Agriculture, Case and New Holland Construction, FPT Industrial, Capital, and Aftermarket Solutions, is a major international force in its specific sector. The CNH Industrial Cyber Defense Team manages the security threats and vulnerabilities across all aspects of CNH’s business. With a state-of-the-art Global Cyber Fusion Center located in Sioux Falls, you will be operating and growing a foundational Cyber Defense capability for enterprise and operational technologies – technologies that support plant operations and manufacturing equipment that enable delivery of CNH vehicles, equipment, and products. We are seeking a bias-towards-action, results-oriented, motivated, and engaged engineer who is focused on building processes and technologies that optimize the security posture for our organization. In This Role You Will Analyze, triage, and manage incidents end-to-end based on business impact and applicable legal, privacy, and regulatory requirements Utilize extensive data sources and a wide range of enterprise-level tools to identify risk indicators, determine root causes, and recommend preventative actions Take ownership of one or more key Cyber Defense platforms, maintaining associated infrastructure, enhancing functionality, and increasing efficiency in accordance with continuous improvement principles Execute rapid response & containment tactics on global cyber incidents, engaging partner teams to analyze, respond, and recover from cyber incidents Develop and implement automations, workflows, and playbooks to provide enrichments and enhance incident response capabilities Act as a subject matter expert in the realm of Cyber Defense, advising teams comprised of individuals of varying levels of technical experience, and mentoring junior security analysts by providing both technical and professional guidance Maintain an up-to-the-minute awareness and detailed understanding of modern and emerging threats & vulnerabilities, especially as they relate the agriculture and manufacturing space Requirements & Qualifications 5+ years of experience in information security, cyber defense, cyber engineering, or other related cyber security domain Note: A four-year degree from an accredited college or university in a related field (e.g. computer science, cyber security, information systems or technology, or science, engineering, or math disciplines) may substitute for up to two years of required experience. Expert-level knowledge of various SIEM and EDR platforms, including extensive experience with automation, workflow and playbook development, and containment and remediation capabilities native to standard SIEM and EDR practices Relevant technical certification(s) (GSEC, CISSP, SEC+, etc.) and/or the desire to pursue additional certifications as required Excellent communication (written and verbal) and organizational skills Excellent problem solving and critical/creative thinking skills A high degree of dependability and the ability to manage multiple projects under strict timelines in a dynamic, high-pressure environment Key Responsibilities Experience Required 5-8 Years Preferred Qualifications Pay Transparency What We Offer We offer dynamic career opportunities across an international landscape. As an equal opportunity employer, we are committed to delivering value for all our employees and fostering a culture of respect. Benefits At CNH, we understand that the best solutions come from the diverse experiences and skills of our people. Here, you will be empowered to grow your career, to follow your passion, and help build a better future. To support our employees, we offer regional comprehensive benefits, including: Flexible work arrangements Savings & Retirement benefits Tuition reimbursement Parental leave Adoption assistance Fertility & Family building support Employee Assistance Programs Charitable contribution matching and Volunteer Time Off

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone. About VOIS India In 2009, VO IS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, VO IS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more. Job Description Key accountabilities and decision ownership Monitoring and Implementation of VOIS specific procedures, exceptions to Group and VOIS policies, risk control matrix etc., through VOIS Global Lead of Investigations across VOIS India centre. Managing Speak-ups and Investigations end to end across VOIS India and coordinating with VOIS Global Lead of Investigations and the Local Triage teams. If required, with the group teams as well. Publish qualitative and quantitative metrics as well as reports on periodic basis for all Speak Ups and Investigations for Centre. Aligning VOIS Investigations with the Group Internal Investigations Policy and be the local contact for all Investigation related matters including maintenance and upkeep of the Vodafone Case Management Tool (VCMT). Conduct specific awareness and trainings basis the Investigations Embedding Programme for Investigators across VOIS and accordingly reconcile VCMT rights. Interact with internal and external stakeholders/ investigators as well as the Leadership at VOIS India. VOIS Equal Opportunity Employer Commitment India VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics. As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 10 Best Workplaces for Millennials, Equity, and Inclusion , Top 50 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 10th Overall Best Workplaces in India by the Great Place to Work Institute in 2024. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do. By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills! Apply now, and we’ll be in touch!

Job Description: Automation Tester: As a Test Leads / Architect who is passionate about seeing customer succeeded and ensuring best-in-class product quality. The objective of the role is End-to-End ownership of testing of the product and be the custodian of product quality. With the Digital Engineering team, you will have the opportunity to join a fast-growing team that is embarking on a multi-year implementation as part of an on-going digital modernization effort. As the project team ramps up, you will have the chance to help define and shape the vision of how the solution will be maintained and monitored to meet the business’ needs. Experience Level: 5+ Roles and Responsibilities: Experience in Telecom Industry Application is MUST Experience in testing CRM, Web Application, Billing & Order Management Have deep experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues Should have experience in database query language such as SQL, so that they can query and validate the production data for analysis. Exposer to Database / ETL Testing. Should have understanding for Microsoft Azure Cloud Environment. Responsible for maintaining QE health through facilitated defect management using standardized triage, defect management, and communication processes. Monitor trends and improvement opportunities using Mean Time to Resolution, defect RCAs, and environment downtime as key performance indicators. Conduct daily defect review with key program stakeholders, including dev, test, product, and support teams to ensure the path forward and reduce defect burn down for all prioritized defects. Monitor and ensure that overall defect processes are aligned with a standard one defect process across all test phases and teams. Provide Test Estimation to leads for Intake planning Should have a good understanding of API testing and be able to perform API testing using relevant tools like Postman, REST Assured or SoapUI Experience in Test/Defect Management tool (Preferably in JIRA/Zephyr) Partners with other leads & Architect for test planning, Assignment & reporting Monitor chats and host working sessions with impacted teams and ensure there is a path forward and active investigation on defects until disposition. Escalation Point for Dispute defects & resolution Conduct root cause analysis for defects and ensure the defect is closed under the right root cause category. Mitigate impediments and fosters a work environment for high-performing team dynamics, continuous the team’s workflow, and relentless improvements Responsible for designing holistic test architecture and Test solutions in alignment with business requirements and solution specifications Works with for Test Data team for Test Data Requirement & Fulfillment Primary / Mandatory skills: 5+ years’ experience in Product Testing with minimum 3+ years of experience on Defect Management/Production Validation Testing. Proven experience in Testing/defect management and triaging in a fast-paced software development environment. Experience in using defect tracking tools like JIRA and creating reports using Power BI. Experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues Should be familiar with database query language such as SQL, so that they can query and validate the production data for analysis Should have exposure to Test Automation (Selenium) Should have a good understanding of API testing and be able to perform API testing using relevant tools like Postman, REST Assured or SoapUI Experience in Test/Defect Management tool (Preferably in JIRA/Zephyr) Expertise in preparing daily status reports/dashboards to Management Decision maker in Entry and Exit of internal /development Testing stages Should be able to Co-ordinate proactively with Testing Team, Dev Leads & Other Members Expertise in Risk Identification & analysis Proven expertise in Agile software development especially Scrum and Kanban Experience in Telecom Industry is added advantage Strong written and verbal communication skills Technical Skills: Selenium , JAVA, JavaScript, JMeter, Rest Assured, SQL, Maven, Eclipse/VS Code, Bitbucket, JIRA, Jenkins, Git/GitHub, DevOps, Postman Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud etc. Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Scope We are a leading SaaS and AI-driven Global Supply Chain Solutions software product company and Glass Door's “Best Places to Work” The only company recognized as a Leader in 3 2021 Gartner Magic Quadrant reports covering supply chain planning solutions, transportation management systems, and warehouse management systems Our Current Technical Environment Software: Unix, Any scripting language, WMS application (Any), PL/SQL, API, MOCA Future Software – Kafka, Stratosphere, Microservices, Java Application Architecture: Native SaaS, Cognitive Cloud Architecture: Private cloud, MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD) What Will You Do Support Engagements: Work with global technical and functional teams to support various customer engagements. Customer Interaction: Understand customer requests, support designed products/solutions to meet business requirements, and ensure high customer satisfaction. Issue Resolution: Address and resolve technical issues adhering to SLAs, document learnings, and create knowledge articles. Environment Management: Replicate and maintain customer environments and knowledge of customer solution architecture and integration points. Customer Satisfaction: Provide quality and timely solutions to improve customer satisfaction and follow-up until closure. Stakeholder Interaction: Interact with internal and external stakeholders and report to management. Process Improvement: Identify areas for improvement and automation in routine tasks. Continuous Learning: Stay updated with new technologies and products, demonstrate quick learning ability, and maintain good interpersonal and communication skills. Architecture Simplification: Drive simpler, more robust, and efficient architecture and designs. Product Representation: Confidently represent product and portfolio, including vision and technical roadmaps, within the company and to strategic customers when necessary. Detailed Responsibilities Customer Issue Resolution: Understand customer-raised issues, especially in Cloud/SaaS environments, and take appropriate actions to resolve them. Code Review: Review product source code or design documents as necessary. Case Management: Own and resolve all cases for global customers, adhering to defined SLAs. Knowledge Sharing: Document learnings and create knowledge articles for repeated cases. Environment Replication: Replicate and maintain customer environments. Solution Knowledge: Maintain knowledge of customer solutions and customizations. Urgency in Interaction: Demonstrate a sense of urgency and swiftness in all customer interactions. Techno-Functional Point of Contact: Act as the techno-functional POC for all cases, ensuring timely triage and assignment. Global Collaboration: Utilize instant messenger and other tools to collaborate globally. Shift Work: Work in rotational shifts and be flexible with timings. Goal Achievement: Meet organizational and team-level goals. Customer Satisfaction: Improve customer satisfaction by providing quality and timely solutions and follow-up until case closure. Process Automation: Identify areas for improvement and scope for automation in routine tasks or activities. Team Player: Help in meeting team-level goals and be a team player. What We Are Looking For Educational Background: Bachelor’s degree (STEM preferred) with a minimum of 8 to 11 years of experience. Team Experience: Experience in working as a team. Skills: Good communication and strong analytical skills. Technical Proficiency: Experience in working with SQL/Oracle DB complex queries. Domain Knowledge: Fair understanding of the Supply Chain domain. Support Engineering Experience: Experience in support engineering roles. Techno-Functional Expertise: Possess strong techno-functional expertise. Tech Savviness: Ability to adapt to any technology quickly. Critical Issue Support: Provide technical and solution support during critical/major issues. Tool Experience: Experience with varied tools such as AppDynamics, Splunk, and ServiceNow. Shift Flexibility: Flexible to work in shift timings: Shift 1: 6 am to 3 pm Shift 2: 2 pm to 11 pm Shift 3: 10 pm to 7 am Our Values If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

HackerOne is a global leader in offensive security solutions. Our HackerOne Platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders like Amazon, Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense. HackerOne was named a Best Workplace for Innovators by Fast Company in 2023 and a Most Loved Workplace for Young Professionals in 2024. HackerOne is at a pivotal inflection point in the security industry. Offensive security is no longer optional – it is the standard for forward-thinking companies that want to build trust and resilience in a world where AI-driven innovation and adversaries are moving faster than ever. With the industry shifting, HackerOne stands apart: we combine the ingenuity of the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations. HackerOne Values HackerOne is dedicated to fostering a strong and inclusive culture. HackerOne is Customer Obsessed and prioritizes customer outcomes in our decisions and actions. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability. Team Lead, Technical Services Location: Pune, India Position Summary We are seeking an experienced and people-focused Team Lead to lead our growing team of Triage Analysts in our Pune hub. This is a hands-on leadership role responsible for developing, mentoring, and managing a team that serves as the frontline for delivery of high-quality vulnerability assessments for our clients. You’ll work cross-functionally with security experts, technical leaders, and operations teams to ensure HackerOne continues to deliver fast, accurate, and efficient triage services to our customers and hacker community. What You Will Do Team Management: Lead, coach, and support a team of Triage Analysts, helping them succeed in their roles through regular feedback, career development, and performance management. As this will be a new team, you will also be responsible for assisting in hiring and onboarding. You will set performance goals and conduct regular one-on-one meetings and performance reviews, as well as serve as an escalation point for complex issues, providing guidance and support to resolve challenges. Operational Oversight: Ensure daily validation processes are handled accurately, efficiently, and in alignment with SLAs and program requirements. You will also optimize team workflows and processes to improve efficiency and reduce turnaround times. Quality Assurance: Monitor report quality, validation accuracy, and procedural compliance across the team; identify trends and areas for improvement. Act as a trusted partner to customers, providing insights into vulnerability reports and resolving triage-related inquiries. Support strategic customer engagements by ensuring the accuracy and timeliness of deliverables. Scheduling & Shift Coverage: Flex Hours: You will be required to maintain flexible hours to overlap as needed with leadership in global timezones. This team may, at times, be required to work varying hours across multiple shifts and/or time zones, and will require management and coordination to support continuous coverage. Stakeholder Collaboration: Work closely with the broader Triage, Customer Success, and Program Operations teams to ensure seamless coordination of vulnerability reports and escalate blockers when needed. Process Improvement: Identify and implement improvements to intake workflows, documentation, and tooling to drive consistency and efficiency. Metrics & Reporting: Track key metrics related to intake volume, quality, efficiency, and team performance. Report progress and insights to senior leadership. On-Site Leadership: Act as a key on-ground presence in Pune, fostering a culture of accountability and professional conduct in the office. Minimum Qualifications 2+ years of experience in people management, preferably in a security-related domain. Good understanding of the bug bounty landscape and vulnerability disclosure ecosystem. Experience or familiarity with HackerOne’s platform and the broader ethical hacking ecosystem is a plus, but not required. Background in web application security, bug bounty, or vulnerability triage is strongly preferred. Strong understanding of common web vulnerabilities (OWASP Top 10) and basic security tools (e.g., Burp Suite). Demonstrated ability to manage distributed or shift-based teams. Excellent verbal and written communication skills, with a strong ability to influence and lead through empathy. Strong organizational and decision-making skills, with experience managing KPIs and operational metrics. Comfortable working in a fast-paced, feedback-driven environment. Must be able to work from the HackerOne office in Pune 3-5 days per week. Compensation ₹27L – ₹30L Offers Equity Job Benefits: Health (medical, vision, dental), life, and disability insurance* Equity stock options Retirement plans Paid public holidays and unlimited PTO Paid maternity and parental leave Leaves of absence (including caregiver leave and leave under CO's Healthy Families and Workplaces Act) Employee Assistance Program Flexible Work Stipend Eligibility may differ by country We're committed to building a global team! For certain roles outside the United States, U.K., and the Netherlands, we partner with Remote.com as our Employer of Record (EOR). Visa/work permit sponsorship is not available. Employment at HackerOne is contingent on a background check. HackerOne is an Equal Opportunity Employer in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability or veteran status, or any other protected characteristic as outlined by international, federal, state, or local laws. This policy applies to all HackerOne employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. HackerOne makes hiring decisions based solely on qualifications, merit, and business needs at the time. For US based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position.

Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in data analytics, Trust and Safety, policy, cyber security, business strategy, or related fields. 1 year of experience in people management, leading a team. Preferred qualifications: 7 years of experience in data analytics, Trust and Safety, policy, regulations, escalations, or related fields. Ability to work non-standard work weeks as escalations needed. Ability to communicate in English fluently to maintain relationships with cross-functional stakeholders based in market and global stakeholder. Excellent influencing and executive communication skills with the ability to build relationships with cross-functional partners. About The Job Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. As the Market Responsibility lead for the market, you will be responsible for leading initiatives in support of a number of cross-functional and vertical programs focused on engagement with stakeholders across YouTube to ensure that Trust and Safety manages its most sensitive decisions accurately, efficiently, and smoothly and maintains high operational readiness for sensitive events in market. Also, you will be engaging with cross-functional teams to grow Trust and Safety’s understanding of regional and local trends and risks on YouTube and monitor trends and intelligence sources. You will be ensuring our enforcement guidelines are informed by your market understanding. You will be collaborating consistency across Trust and Safety’s effort to support elections worldwide. At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together. Responsibilities Monitor sources, work with cross-functional teams, and leverage contacts to identify abuse trends in the market, monitor emerging sensitive events, support sensitive escalations and election/major event readiness and highlight risks to the YouTube ecosystem and Trust and Safety. Coordinate across markets and global teams to drive consistency into Trust and Safety’s approach to supporting elections worldwide. Ensure connectivity among stakeholders to support evolution of Trust and Safety’s approach to landing sensitive enforcement decisions. Triage threats, prepare risk assessments, and action plans based on market knowledge, including regional events and escalations, and act as the point of contact. Be exposed to controversial or upsetting content. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions.. Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise . Experience: 5-8 Years . Location-Pune,Hyderabad. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: CAMUNDA . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Command Center (Specialist/Associate – Relevant Exp: 1 Year to 5 years) Job Responsibilities Monitoring & L1.5 troubleshooting & resolution for application related issues as per knowledge articles. Initial triage of incidents related to application issues using knowledge articles. Work on service requests (onboarding & offboarding, certificate management, alert enablement in SolarWinds etc.) following the documented process. Perform health check activities and monitor performances of infrastructure components & applications. Responding & resolving incidents within SLA Making inbound & outbound calls with ISP & onsite tech team. Engage third parties (as required) to support resolution for Supplier Services Engage other technical teams to support resolution for supplier services. Keep the incident updated as per discovery or end user information on real time basis. Monitoring the volume of Incidents, Incident resolution, pending Incidents, complaints, and escalations. Validating the accuracy of incident/Service request submitted by Service desk to ensure categorization, prioritization and configuration item are accurate. Initiate the technical bridge upon Major Incident declaration and provide update on the bridge to all stakeholders. Send email communications and notifications during major incident bridges. Engage Incident commander/ supervisor/on call manager. Confirmation with end users/technical teams for issue resolution and update all stakeholders on technical bridge. Create problem tickets & outage records for major incidents. For P1/P2 incidents, where vendor is involved, ensuring that Incident being addressed by the vendor is actively managed and that the vendor provides timely resolution. Must be willing to work in shifts, provide hand-over to next shift, send business readiness checklist Key Skills and Experience: Hands-on experience on at least 1 ITSM tool (ServiceNow, Remedy. etc.,). Proven verbal and written communication skills, which will be key in driving customer communication during critical events. Demonstrating proficiencies in at least one of the technology domains (preferably network). Proven understanding of ITIL framework Experience working in Managed services environment providing application support, with strong knowledge on IT Service Management (ITSM) process including incident, request, and problem management. ITIL 4 certification is a plus

The Associate Threat Analyst will provide intrusion/incident monitoring and detection utilizing customer provided data sources, audit and monitoring tools at both the government and enterprise level. An Associate Threat Analyst is required to be flexible and adapt to change quickly. The Associate Threat Analyst will work closely with our Threat Analyst to service customers through our Managed Detection and Response offering. How You’ll Make An Impact Analyze, document and report on potential security incidents identified in customer environments. Work with partners to maintain an understanding of security threats, vulnerabilities, and exploits that could impact systems, networks, and assets. Provide triage on various security enforcement technologies including, but not limited to SIEM, anti-virus, content filtering/reporting, malware prevention, firewalls, intrusion detection systems, web application firewalls, messaging security platforms, vulnerability scanners etc. Perform knowledge transfers, document, and triage client’s issues regarding mitigation of identified threats Provide ongoing recommendations customers on best practices Actively research current threats and attack vectors being exploited in the wild Utilize defined SOP’s and KB’s Performs other duties as assigned Complies with all policies and standards What We’re Looking For Less than 2years of working with Incident Ticketing Systems (i.e. ServiceNow, Remedy, Remedy Force, Heat, etc.). required Desire to gain full-time professional experience in the Information Security field Excellent time management, reporting, communication skills, and ability to prioritize work Ability to generate comprehensive written reports and recommendations Write professional emails Previous experience as a point of escalation in a technical environment Customer interactions and working through various issues Base knowledge of contemporary security architectures/devices such as firewalls, routers, switches, load balancers, remote access technologies, anti-malware, SIEM, and AV Ability to work customer’s environments to report on critical security events Ability to troubleshoot technical problems and ask probing questions to find the root cause or a problem Queue management Data analysis using SIEM, Database tools such as Elastic, and Excel Experience troubleshooting security, network, and or endpoints IDS monitoring/analysis with tools such as Sourcefire and Snort Experience with SIEM platforms preferred (QRadar, LogRhythm, Exabeam, Securonix, and Splunk) Familiarity with web-based attacks and the OWASP Top 10 at a minimum Attack vectors and exploitation Mitigation, Active Directory Direct (E.g. SQL Injection) versus indirect (E.g. cross-site scripting) attacks Familiarity with SANS top 20 critical security controls Understand the foundations of enterprise Windows security including: Windows security architecture and terminology Common system hardening best practices Anti-Virus (AV) and Host Based Intrusion Prevention (HIPS) Experience in monitoring at least one commercial AV solution such as (but not limited to) Carbon Black, CrowdStrike, McAfee/Intel, Symantec, Sophos or Trend Micro Ability to identify common false positives and make suggestions on tuning Malware, Denial of Service Attacks, Brute force attacks Understanding of base malware propagation and attack vectors Propagation of malware in enterprise environments Experience with malware protection tools such as FireEye a plus. Understanding of malware mitigation controls in an enterprise environment. Network Based Attacks / System Based Attacks Familiarity with vulnerability scoring systems such as CVSS Basic understanding of vulnerability assessment tools such as vulnerability scanners and exploitation frameworks Eligibility to obtain security clearance Shift flexibility, including the ability to provide on call support when needed This role is Work from Office and 24/7 shifts What You Can Expect From Optiv A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. Work/life balance Professional training resources Creative problem-solving and the ability to tackle unique, complex projects Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ ReactJS No 2-5 Years Is RequiredDatabase Technologies No 2-5 Years Is RequiredFull Stack-Java No 2-5 Years Is RequiredHibernate No 2-5 Years Is RequiredJava No 2-5 Years Is Required͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Fullstack Java Enterprise . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Veyor is a unique and rapidly growing cloud based mobile platform for managing complex construction activity in the field. Veyor connects the full construction workforce with the supply chain in real time enabling the efficient management of highly dynamic environments. The platform incorporates scheduling, live tracking, safety processes and valuable data collection and analysis for optimisation of projects and future planning. The platform has also been embraced by Shopping Centres and Airports to manage their daily loading dock operations The Veyor platform has been adopted by all leading top tier builders in Australia and New Zealand and is now growing into the UK and US market. As a Veyor employee you'd be working with a well funded and fast growing tech business with a strong and experienced software development and UX team. You will also gain exposure to an exciting industry that is ripe for disruption. The Role In This Role, Your Responsibilities Are Understanding the project's functional and non-functional requirements and the business context of the application being developed. Understanding and documenting requirements validated by the SMEs. Interacting with clients to identify the scope of testing, expectations, acceptance criteria and availability of test data and environment. Working closely with the product owner in defining and refining acceptance criteria. Preparing test plan/strategy. Estimating the test effort and preparing schedules for testing activities, identifying constraints and dependencies. Designing and developing a framework for automated testing following the project's design and coding guidelines. Set up best practices for test automation. Preparing test reports to summarize the outcome of the testing phase and recommending whether the application is in a shippable state or not. Communicating measurable quality metrics, with the ability to highlight problem areas and suggest solutions. Participating in retrospective meetings, helping identify the root cause of any quality related issue and identifying ways to continuously improve the testing process. Conducting demos of the application for internal and external stakeholders. Working with team and stakeholders to triage and prioritize defects for resolution. Working mode: Hybrid, the office is located at JP Nagar 2nd Phase, Bangalore - 560078 Ideal Profile You have a minimum of 5 years of comprehensive software testing experience. You demonstrated expertise in designing, developing, and executing automated test suites for web applications, with a strong emphasis on Java-based automation. You have experience with Test Automation Frameworks, Gherkin, and REST Assured. You have proven experience in automating API testing and proficient in utilizing testing frameworks such as JUnit or TestNG. You have hands-on experience with Selenium WebDriver, Git, Jenkins (or similar CI/CD tools), and defect tracking systems (e.g., JIRA). You have a solid understanding and practical application of Agile methodologies, specifically Scrum. You have expertise in defect lifecycle management and utilizing bug-tracking systems. You have the ability to analyze application requirements and specifications to develop comprehensive test plans and strategies. You have a proven ability to generate insightful dashboards and reports on test execution, coverage, and status. You have excellent communication skills, with experience in client interaction and ensuring alignment with quality assurance requirements. You are committed to ensuring the quality, performance, and reliability of applications. It's preferred if you have ISTQB certification, experience in mobile test automation using Appium, and familiarity with AWS and S3. What's on Offer? Exciting role with a well funded and fast growing construction tech company expanding globally Excellent scope for learning and career growth Collaborative team with strong leadership support

Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who We Are Flywire is a global payments enablement and software company, founded more than a decade ago to solve high-stakes, high-value payments in higher education. We’ve since scaled into new regions and industry verticals and expanded our product offerings to deliver meaningful value to our clients around the world. Today we support more than 4,600 clients across the global education, healthcare, travel & B2B industries, with diverse payment methods across 240 countries & territories and more than 140 currencies. With over 1,200 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. Job Description We, at Flywire, are seeking an Agile-savvy Project Manager with a strong Business Analysis background to serve as the bridge between our product, engineering, and customer-facing teams. You will own delivery of critical projects to our data and analytics solutions—eliciting requirements, breaking down complex features, and guiding cross-functional squads to on-time, high-quality releases. This role requires the individual to work in a dynamic environment with the ability to switch contexts quickly. What You’ll Do Drive Agile Delivery Document our delivery process and ensure the data and analytics teams are trained and onboarded to the new process Define required attributes that we need to track in JIRA and ensure its well documented Serve as Agile Coach and Scrum Master for cross-functional teams (data engineers, analytics engineers, business intelligence developers, etc.). Facilitate all Agile ceremonies (Sprint Planning, Daily Stand-ups, Refinement, Demos, Retrospectives). Prioritization & Planning Review incoming tickets and partner with our data engineering and business intelligence leads to manage our backlog, prioritize tickets, estimate work breakdown, level resources, and establish milestone plans. Ensure tickets are properly categorized (e.g. Incidents vs. New Work) and triage tickets appropriately based on type, criticality, and scope. Partner with our BI and Data Engineering teams to gather and document business & technical requirements (user stories, acceptance criteria, process flows). Ensure all details are properly captured and documented in JIRA. Decompose features into Epics, Stories, and Tasks; maintain and groom the product backlog. Technical Liaison Translate business goals into business and technical features for technical teams Ensure traceability from requirements through design, development, testing, and deployment Stakeholder Management Own communication with leadership, external partners, and internal stakeholders—providing status updates, risk assessments, and mitigation plans. Coordinate cross-team dependencies and change management. Quality & Continuous Improvement Partner with QA to define test plans, acceptance tests, and support UAT. Define and analyze sprint metrics (velocity, cycle time, defect trends); drive process improvements to boost predictability and quality. Create reports and insights on our ability to execute and deliver, highlighting where improvements can be made Qualifications Here’s What We’re Looking For: 5+ years combining Agile project management and business-analysis experience in a SaaS or payments context Proven track record as a Scrum Master or Agile PM, ideally with dual BA responsibilities. Strong technical fluency—comfortable reading API specs, data schemas, and system diagrams. Excellent at writing clear user stories, acceptance criteria, process maps, and status reports. Exceptional communicator—adept at aligning data / analytics, and business teams. PMP, PMI-ACP, CSM or equivalent. Agile certification is strongly preferred. Additional Information What We Offer: Competitive compensation, including Restricted Stock Units Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams) Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media Dynamic & Global Team (we have been collaborating virtually for years!) Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer in a cause you believe in and Digital Disconnect Days! Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!) Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. Flywire is an equal opportunity employer. With over 40 nationalities across 12 different offices diversity, gender equality, and inclusion are at the core of our people agenda. We believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

Support Consultant – Midstream Support Team Location: Pune, India or Bangalore, India Work Hours: 6:00AM - 3:00PM CENTRAL STANDARD TIME Model of Work: Hybrid About Quorum Software Quorum Software connects people and information across the energy value chain. Twenty years ago, we built the first software for gas plant accountants. Pipeline operators came next, followed by land administrators, pumpers, and planners. Since 1998, Quorum has helped thousands of energy workers with business workflows that optimize profitability and growth. Our vision for the future connects the global energy ecosystem through cloud-first software, data standards, and integration. The trusted source of decision-ready data for 1,800+ companies, Quorum Software makes the essential connections that let us work better together in the connected energy workplace. For more information, visit quorumsoftware.com Be a part of our legacy Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data-driven decisions that optimize profitability and growth. Our industry-leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies. Who We Are Looking For Are you excited by challenges? Do you enjoy working in a fast-paced, international and dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation. What You Will Do Responsible for the triage of customer reported issues, identifying, documenting and configuration recommendations of software defects within SLA timelines. Act as first point of contact to Quorum’s Oil & Gas customers and provide support on 24x7 basis. Work closely with our product and engineering teams to provide detailed problem descriptions of customer incidents Participate in the configuration, enhancement, and testing phases associated with software changes Escalation of issues to senior team members and leads as per the escalation matrix in business hours and on-call matrix in non-business hours Monitoring alerts, driving resolution, and escalating to Sr. L2 as outlined in the SOP Implement and support of master data management solutions Ensure our customers have a positive experience by driving timely first response, customer updates and support resolutions Ensure proper documentation of assigned incidents, including internal and external communications Responsible for taking resolved customer issues and curating them into a knowledge base system to allow customers to self-serve Respond to and resolve client incidents via Salesforce Service Cloud, email, telephone, Microsoft Teams, with end-to-end responsibility Ability to work effectively with global cross-functional teams Responsible for periodic after hours on call support for critical issues Ensure successful completion of personal and team deliverables And other duties as assigned. What To Bring Candidate must possess at least a bachelor’s degree, Post Graduate Diploma, Professional Degree in Information Technology, Computer Science, Mathematics or equivalent Up to 3 year(s) of working experience in delivering solution support or solution implementation is required for this position Basic technical experience in diagnosing, troubleshooting, solving code errors, and fixing bug issues within the software applications Basic knowledge of ticket management workflows and best practices, including their application to customer support, ticket resolution, and escalation processes Basic knowledge of IT Service Management Tools (Salesforce, ServiceNow, JIRA, ADO, etc.) to manage Customer Service Management engagements Proficient in Microsoft Office products Basic understanding of software development with good technical skills; must have experience with PL/SQL and Oracle Reports Strong proficiency in writing and verbal communication to stakeholders in English Strong interpersonal skills A sense of urgency about solving problems and attaining favorable results Ability to set achievable goals and deadlines and maintain commitment to achieving goals in the face of obstacles and frustrations A team player and enjoy working in a multi-cultural environment Nice To Have Familiarity with additional technologies such as .Net, Java, Perl, or Shell scripting Familiarity with ITIL framework or certification Basic foundational knowledge or experience in Oil and Gas industry concepts or workflows Basic understanding of Datacenter & Cloud Infrastructure services (i.e., AWS and Azure) would be added advantage Additional Details Visa Sponsorship: Employment eligibility to work with Quorum Software in India is required as the company will not pursue visa sponsorship for this position. Quorum Diversity Statement: At Quorum, we are committed to fostering, cultivating, and preserving a culture of belonging. We want to be the place where a diverse pool of talented people join us, stay with us and do their best work. With a diverse team of employees, we grow and learn better together. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents not only part of our culture, but our reputation and our achievements. We are fully focused on equity and equality and believe deeply in diversity of race, gender, sexual orientation, age, religion, ethnicity, national origin, ability, neurodiversity and all the other characteristics that make us unique. Quorum Business Solutions and Quorum Software are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, ancestry, veteran status, disability, genetic information, or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a member of the Human Resources Department

Job Description infySEC needs 4-8 yrs candidates for its client in Noida location, currently its remote working. Will be responsible for application pen testing using BurpSuite and tools sets provided under Kali Linux, Pen Tester should be able to test Web Based as well as thick client and be able to document findings in Pen Test Reports and knowledge of CVSS for scoring vulnerabilities. Skills & Experience OSCP/CPENT certified Expertise in pen testing of Web Applications Expertise in pen testing of Thick Clients Dynamic Scan and Triage false positives of flags from tools Planning Pen Testing and coverage VAPT report writing Manual Pen testing using Postman/Extensions and etc Expertise on Security Tools: Burp Suite Professional or Enterprise Kali Linux and tools available in Kali Linux such NMAP, SQLMAP and etc Must have skills : Pentesting Kali Linux Burpsuit proxy tool sqlmap Salary: Not a constrain for certified and deserving candidates Skill Required

OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don't chase trends, and we don't sell everything. We're expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We're committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You'll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. About the Role We are looking for a Senior Software Development Engineer in Test (SDET-2) for the development of scalable test automation frameworks, drive best testing practices, and enhance overall software quality. As an SDET-2, you will work closely with software engineers, DevOps, and product teams to ensure test automation is embedded throughout the development lifecycle. You will mentor junior SDETs and contribute to continuous improvement in test automation and quality engineering processes. Key Responsibilities Test Automation & Framework Development Design and develop scalable and maintainable test automation frameworks for UI, API, and performance testing. Implement robust test scripts using Java, Python, or JavaScript with frameworks such as Selenium, Cypress, Appium, or Playwright. Develop and maintain API test automation using RestAssured, Postman, or Karate. Enhance existing automation frameworks to improve execution speed, stability, and maintainability. Implement performance testing strategies using tools like JMeter, Gatling, or Locust. Collaborate with development teams to integrate automated tests early in the SDLC (Shift-Left testing). Quality Engineering & Best Practices Ensure comprehensive test coverage across functional, regression, integration, and performance testing layers. Drive test-driven development (TDD) and behavior-driven development (BDD) methodologies. Improve test data management for stable and repeatable test execution. Implement mocking and service virtualization where applicable. Lead code reviews for test automation scripts and provide feedback. CI/CD & DevOps Integration Enhance test execution in CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, Bamboo, or CircleCI. Work closely with DevOps engineers to optimize test automation in containerized environments (Docker, Kubernetes). Develop test execution reports and dashboards using Allure, TestRail, and Datadog. Collaboration & Mentorship Work closely with developers, DevOps, and product managers to define test strategies and quality metrics. Participate in defect triage and help identify root causes for production issues. Qualifications & Experience 2-5 years of experience in software development, test automation, and quality engineering. Strong proficiency in one or more programming languages: Java, Python, JavaScript. Hands-on experience with test automation frameworks like Selenium, Cypress, TestNG, JUnit, Appium, Playwright. Experience in testing RESTful APIs and microservices. Familiarity with CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or CircleCI. Experience in cloud-based testing (AWS, GCP, or Azure). Exposure to performance testing (JMeter, Gatling, Locust) and security testing methodologies. Experience working in Agile/Scrum environments. Strong analytical and problem-solving skills. Excellent communication and collaboration skills. Preferred Qualifications Experience with containerized applications (Docker, Kubernetes). Familiarity with mocking frameworks (WireMock, Mountebank). Knowledge of contract testing using Pact or similar tools Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Summary Position Summary Senior Analyst - Enterprise Portfolio Management We are looking for candidates for our Enterprise portfolio management team who are adept at targeted secondary research, data analysis, and issue reporting. Should be able to build relationships, share new ideas, work in teams and support the leadership team. Someone with experience in market research, familiarity with SEC independence matters, data analytics, the know-how of databases , reporting metrics , and knowledge of professional services firms. Key skills and professional experience: 3-5 years of experience in market research, hands-on knowledge of databases such as CapIQ, Factiva, Hoovers, etc., and regular interaction with stakeholders based in the U.S. Strong secondary market research skills to support requests related to joint ventures, substantial stakeholder ownership, benchmarking, and reporting; Demonstrate a good understanding of standard co-ownerships and alliance partnerships Excellent verbal and written communication skills in English; Strong MS Office skills, especially Excel and PowerPoint Competency in data analysis and management with an ability to synthesize and draw logical inferences from the data, reporting and dashboarding skills Excellent attention to detail with good ownership of the tasks assigned; ability to understand the big picture and deliver as per the expectations with limited guidance Adherence to the processes, protocols, reference material, and tools for developing deliverables Review junior’s work and provide your feedback to help them improve their skillset as well as contribute to the overall team development Develop best practices, and consistently apply a base of knowledge to matters that arise Work you’ll do: As an Senior Analyst in the Enterprise Portfolio Management team, you would support the broader team in monitoring the independence issues related to cross-business risks within the firm. Conduct secondary research and the conflict checks and flag issues that will be impairing solutions. Also, analyse the data and assist in preparing reports/updates with minimal guidance from senior team members. Should be able to analyze information, spot exceptions or trends quickly, and conduct required follow-ups with minimal guidance from senior members. Should be team-oriented with a proven ability to manage multiple activities and competing demands simultaneously. Key job responsibilities include: Proactive Monitoring: Support post-case closeout monitoring, attend regular check-ins and support team as needed Enable visibility and periodic monitoring of our footprint across complex portfolios Identify, assess, and help monitor co-ownership scenarios involving clients and operate/B2B2B engagements Conduct proactive research on hot/emerging issues COE Support: Track and provide a standard response to email inquiries; Conduct due diligence and escalate acute/complex cases for triage Work with our US members in understanding the assigned tasks and closing the loop on the same Qualifications Required: MBA in Finance or an equivalent Master’s Degree Location: Hyderabad Work Timing: 11 am to 8 pm IST (with some level of flexibility on two days every week) The team EPM’s mission is to guide the account teams and businesses through cross-business strategic decisions to optimize the firm’s position as the firm serves the clients in today’s increasingly interconnected marketplace and complex regulatory environment. The ultimate objective is to maximize value for the firm while maintaining world-class businesses by informing and shaping how the firm can best serve the clients in the evolving marketplace. EPM operates firmwide to prevent voids that block opportunities for growth. There are short-term aspects (e.g., optimizing day-to-day opportunities), and there are long-term aspects (e.g., harmonizing our business strategies and modifying our business investments to factor in the regulatory landscape). Ultimately, EPM enhances the ability to operate more effectively as one integrated firm. How You’ll Grow At Deloitte, we’ve invested a great deal to create a rich environment in which our professionals can grow. We want all our people to develop in their own way, playing to their own strengths as they hone their leadership skills. And, as a part of our efforts, we provide our professionals with a variety of learning and networking opportunities—including exposure to leaders, sponsors, coaches, and challenging assignments—to help accelerate their careers along the way. No two people learn in exactly the same way. So, we provide a range of resources including live classrooms, team-based learning, and eLearning. DU: The Leadership Center in India, our state-of-the-art, world-class learning Center in the Hyderabad offices is an extension of the Deloitte University (DU) in Westlake, Texas, and represents a tangible symbol of our commitment to our people’s growth and development. Explore DU: The Leadership Center in India Benefits At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits . Learn more about what working at Deloitte can mean for you. Deloitte’s culture Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture that is inclusive, invites authenticity, leverages our diversity, and where our people excel and lead healthy, happy lives. Learn more about Life at Deloitte. Corporate citizenship Deloitte is led by a purpose: to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our people and our communities.We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. Learn more about Deloitte’s impact on the world. Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India . Benefits To Help You Thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 307387