5704 Triage Jobs - Page 3

About SquareX Job location : India (Chandigarh, Mohali District) SquareX is a fast-growing browser security startup that helps enterprises detect, mitigate, and hunt web-based threats against their users in real time. Our mission is to secure the internet for everyone, making our services invaluable to clients worldwide. We are looking for a dedicated and motivated Frontend Developer to join our engineering team and contribute to developing innovative product features. Responsibilities: Building SquareX’s browser extensions and web applications for various platforms with easy-to-use interface and light compute overhead. Building user and admin dashboards for various product interfaces. Apply technical knowledge and problem-solving skills to build innovative solutions for complex workflows Strive for constant improvement in terms of code quality, maintainability, performance Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency) Ensure engineering best practices, including writing comprehensive test cases are followed Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback Triage product or system issues and debug/track/resolve them by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Support engineering operations, including being on-call for production support when necessary Collaborate effectively with the team, while being a good communicator (both verbal and written) Document and share important aspects of all engineering decisions being made Qualifications: Must have strong engineering skills and foundations, including problem-solving, coding, and debugging Must have expertise in core JavaScript with at least 3 years of experience developing with it Must be proficient in Rust, Typescript, HTML5, and CSS3 usage in building large-scale applications Must have experience in browser extension/plugin (Google Chrome, Mozilla Firefox) development Must have familiarity with browser extension security model and architecture Must have experience in creating a draggable and customizable flowchart for workflows using React Flow Must have expertise in Tailwind UI and integrating it with React Flow Must have experience in writing CI/CD pipelines for deploying web pages over AWS Cloud front and S3 Must have worked on building customizable UI user journeys where configuration and what to show is driven by APIs Must have worked on user access management with feature-level policy in enterprise dashboards Must have worked on i frame feature policies Must have expertise in CSP (Content Security Policy) Must have worked with placeholder replacement-based templating engines and generated reports with it Must know web application security risks and vulnerabilities Should be passionate about building rich and innovative user experience Cost to Company: 32 Lakhs to 1 Cr We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Tosca Testsuite - Test Automation . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Job Description: Automation Tester: As a Test Leads / Architect who is passionate about seeing customer succeeded and ensuring best-in-class product quality. The objective of the role is End-to-End ownership of testing of the product and be the custodian of product quality. With the Digital Engineering team, you will have the opportunity to join a fast-growing team that is embarking on a multi-year implementation as part of an on-going digital modernization effort. As the project team ramps up, you will have the chance to help define and shape the vision of how the solution will be maintained and monitored to meet the business’ needs. Experience Level: 5+ Roles and Responsibilities: Experience in Telecom Industry Application is MUST Experience in testing CRM, Web Application, Billing & Order Management Have deep experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues Should have experience in database query language such as SQL, so that they can query and validate the production data for analysis. Exposer to Database / ETL Testing. Should have understanding for Microsoft Azure Cloud Environment. Responsible for maintaining QE health through facilitated defect management using standardized triage, defect management, and communication processes. Monitor trends and improvement opportunities using Mean Time to Resolution, defect RCAs, and environment downtime as key performance indicators. Conduct daily defect review with key program stakeholders, including dev, test, product, and support teams to ensure the path forward and reduce defect burn down for all prioritized defects. Monitor and ensure that overall defect processes are aligned with a standard one defect process across all test phases and teams. Provide Test Estimation to leads for Intake planning Should have a good understanding of API testing and be able to perform API testing using relevant tools like Postman, REST Assured or SoapUI Experience in Test/Defect Management tool (Preferably in JIRA/Zephyr) Partners with other leads & Architect for test planning, Assignment & reporting Monitor chats and host working sessions with impacted teams and ensure there is a path forward and active investigation on defects until disposition. Escalation Point for Dispute defects & resolution Conduct root cause analysis for defects and ensure the defect is closed under the right root cause category. Mitigate impediments and fosters a work environment for high-performing team dynamics, continuous the team’s workflow, and relentless improvements Responsible for designing holistic test architecture and Test solutions in alignment with business requirements and solution specifications Works with for Test Data team for Test Data Requirement & Fulfillment Primary / Mandatory skills: 5+ years’ experience in Product Testing with minimum 3+ years of experience on Defect Management/Production Validation Testing. Proven experience in Testing/defect management and triaging in a fast-paced software development environment. Experience in using defect tracking tools like JIRA and creating reports using Power BI. Experience of system level debugging (including customer issues) with good understanding of managing and triaging production level issues Should be familiar with database query language such as SQL, so that they can query and validate the production data for analysis Should have exposure to Test Automation (Selenium) Should have a good understanding of API testing and be able to perform API testing using relevant tools like Postman, REST Assured or SoapUI Experience in Test/Defect Management tool (Preferably in JIRA/Zephyr) Expertise in preparing daily status reports/dashboards to Management Decision maker in Entry and Exit of internal /development Testing stages Should be able to Co-ordinate proactively with Testing Team, Dev Leads & Other Members Expertise in Risk Identification & analysis Proven expertise in Agile software development especially Scrum and Kanban Experience in Telecom Industry is added advantage Strong written and verbal communication skills Technical Skills: Selenium , JAVA, JavaScript, JMeter, Rest Assured, SQL, Maven, Eclipse/VS Code, Bitbucket, JIRA, Jenkins, Git/GitHub, DevOps, Postman Additional information (if any): Willing to work in Shift Duties, Willingness to learn is very important as AT&T offers excellent environment to learn Digital Transformation skills such as cloud etc. Weekly Hours: 40 Time Type: Regular Location: Bangalore, Karnataka, India It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Technical Support Engineering Manager Hyderabad, Telangana, India Date posted Aug 01, 2025 Job number 1852529 Work site Up to 100% work from home Travel 0-25 % Role type People Manager Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Required Qualifications: 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience o OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience o OR equivalent experience 1+ year(s) of people management experience Language Qualification English Language: fluent in reading, writing and speaking. CyberDefender Mindset: A CyberDefender Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity threats—shifting from purely reactive issue resolution to active partnership in safeguarding organizational and customer security. Preferred Qualifications: CISSP, Comptia Security +, ISC2 CC, BTL1/2, GSIF/GCIC/GCED/GSEC, PSAA, Kepner-Tregoe or equivalent certification Customer Service Foundations (LinkedIn Learning) or other Customer Service Training/Experience Ability to effectively communicate with customer managers and executives on technical and business issues. Organization, time management, project management, and negotiation skills. 3+ years of experience providing support for enterprise level premier customers. Messaging Protection: Experience or strong working knowledge of FP/RN, phishing and antimalware. 2+ years of experience with Exchange or Office 365 (Exchange Online). Preference will be given to candidates with exposure to email threat protection technologies such as phishing and malware detection, spam filtering, and impersonation detection. Familiarity with Microsoft Defender for Office 365 features - including Safe Links, Safe Attachments, and quarantine policies - is considered an asset. An understanding of mail flow, anti-spam/anti-phish policies, and the ability to interpret message headers to investigate spam or phish messages will be beneficial in this role. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Responsibilities People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience. Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools. Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About Us: We are a dynamic fitness company delivering live workout classes that empower our community to achieve their health and wellness goals. To support our growing member base and enhance their experience, we are looking for a dedicated Customer Relationship Specialist to join our team. Role Overview: As a Customer Relationship Specialist, you will be the vital link between our students and coaches, ensuring seamless real-time support during our live workout sessions. You will work in two daily shifts to manage class routing, coordinate with coaches, and engage with customers to tailor their fitness journey. Shift Timings: Morning Shift: 5:30 AM – 11:00 AM Evening Shift: 4:30 PM – 9:00 PM Key Responsibilities: Welcome participants into Zoom workout rooms with your video on, creating a warm and engaging environment. Ensure students are ready for class by checking their setup and answering any pre-class questions. Triage students joining live workout classes in real time and route them to the appropriate Zoom sessions. Coordinate with coaches to confirm their availability and plan backup options when needed. Connect with customers to understand their fitness levels and recommend suitable classes. Collect and document customer feedback after each session. Prepare and present daily reports to management highlighting key insights and areas for improvement. Skills & Qualifications: Proficient in using CRM software to manage customer interactions and data. Strong skills in Microsoft Excel or similar spreadsheet tools for tracking and reporting. Comfortable using Zoom video conferencing platform for class routing and coordination. Presentable, energetic, and customer-focused with a positive attitude. Excellent communication and interpersonal skills. Proven experience managing multiple customers simultaneously, handling calls, and thinking quickly in real time. Ability to multitask and work effectively during early mornings or evenings. Passion for fitness and helping others on their wellness journey is a plus. Previous experience in customer support or relationship management preferred. Why Join Us? Be part of a fast-growing company dedicated to health and wellness. Work in a supportive, energetic environment with flexible shift options. Opportunity to make a real impact on our members’ fitness journeys. If you’re enthusiastic, personable, and ready to help our members thrive, we want to hear from you! Apply now by sending your resume to [email/contact link] Note : Competitive compensation offered for exceptional candidates.

Company Overview digiCloud Solutions Pvt Ltd is a leading software consulting and services company, recognized as a Salesforce partner, providing exemplary consulting, implementation, integration, and managed services globally. Headquartered in Pune, India, the company extends its expertise across the USA, EMEA, and APAC regions, and operates in the IT Services and IT Consulting industry. Job Overview We are seeking a motivated Mid-Level Quality Analyst to join our team in Pune. This full-time position offers the opportunity to work within a dynamic environment, focusing on ensuring the quality of various software solutions by digiCloud Solutions. The ideal candidate will have a solid background in testing methodologies, particularly on Salesforce platforms. Job Description Experience in Salesforce Testing Must have Salesforce Admin Experience Testing Experience in Salesforce, Service Cloud, Sales Cloud, DevOps tooling and any other necessary licenses will be acquired by Customer and provided to Supplier as reasonably required to provide the Services Analyze the requirements via Epics, User stories, Solution architecture docs being some of the available documents Design Test cases, Test Execution, Raise defects, attend stand-up meetings, Defect Triage and retesting fixed defects and track defects to closure Participate in Sanity test runs and production sanity assurance Give handover to E2E team on test deliverable, notifying all the teams on defects raised so that it helps in reducing redundant defects Provide test sign-off to E2E testing. Ensure test coverage is maintained (through developing positive path, alternate path and negative path tests) while doing functional testing Inform squad lead and QA lead on the absences/leaves and any obstructions that affects the delivery/work Be Proactive in performing the test duties assigned and inform QA lead on the progress. Should be responsible and take ownership of the work assigned. Experience in Sales, EPC, CPQ, CLM would be preferred and any experience in Telecom would be good. Desired Skills And Experience Salesforce Testing, Manual Testing, Test Case Design, Regression Testing, Functional Testing, QA, Bug Tracking, Automation Testing (ref:hirist.tech)

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Incident Response engineer, you will be an elite member of a customer facing security support team leading incident response investigations for Microsoft’s enterprise customers. You have experience in analysing, triaging, scoping, containing, providing guidance for remediation, and determining the root cause of security incidents. You are familiar with collecting and analysing security incident related data to identify indicators of attack and compromise. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Incident Response Engineer you will own, troubleshoot and solve highly complex customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problem-solving, collaboration and research skills, and developing your technical proficiency. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Interested in security and incident response? Then come join the Cybersecurity Incident Response Team (CIRT) at Microsoft as a security support engineer responsible for helping customers investigate security incidents in their environment. Responsibilities Scope customer security incidents Understand and identify indicators of attack and indicators of compromise Analyse incident data from threat analytics tools Communicate recommendations and guidance based on results of security incident analysis to the customer Coordinate a response to the security incident with other Microsoft security and consulting teams. Develop, document, and implement runbooks, capabilities, and techniques for Incident Response Perform security triage and analysis on endpoint, server and network infrastructure. Collaborate with the security intelligence team by providing samples of malware from the customer’s environment Perform activities necessary for immediate containment and short-term resolution of incidents. Maintain current knowledge and understanding of the threat landscape, emerging security threats, and vulnerabilities Investigate root cause of complex security incidents Maintain a high level of confidentiality Participate in the on-call rotation as required Qualifications Required/Minimum Qualifications (RQs/MQs) Minimum 2+ years Security Incident Response experience with recent operational security experience (SOC, Malware Analysis, IDS/IPS Analysis, threat analytics, windows server, and endpoint security, etc.) Minimum 1+ years of experience in Network Security Administration, and/or Systems Administration with experience in Windows Server, Windows Client, and Active Directory Administration Minimum 1+ years customer facing experience Experience supporting large and complex geographically distributed enterprise environments with 1000+ users Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience OR 7+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Additional Or Preferred Qualifications (PQs) Cloud experience with any of the major cloud providers, including cloud security, networking, and migration of multi-cloud or hybrid deployments Automation (PowerShell and/or Python, Java, or a similar language, can be a beginner to intermediate level). Experience in Linux and/or Mac administration Experience in Azure Identity management and troubleshooting Preferred Bachelor’s degree or higher in a technical field, or relevant work experience Preferred IT Industry certifications (Microsoft Certifications On-Prem or Cloud, SANS GCIH, CISSP, CEH, Amazon AWS, etc.) Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. We are seeking for a passionate cybersecurity professionals to join our growing team of Defenders. In this role, you will proactively detect, investigate, and respond to advanced threats across enterprise environments using cutting-edge and AI enabled security tools and threat intelligence. The ideal candidate combines strong security expertise with a curious mindset and skills to conduct deep threat analysis. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Monitor, triage, and respond to security incidents using alerts and incidents from Microsoft Defender products (MDE, MDI, MDO, MDA, MDC etc.) Perform proactive threat hunting using hypothesis, and telemetry from endpoints, identities, cloud and network. Develop hunting queries using Kusto Query Language (KQL) or similar to uncover suspicious patterns and behaviors. Investigate security incidents across hybrid environments and contribute to root cause analysis and containment strategies. Collaborate with internal teams (defender, threat intelligence, engineering) to enhance detection logic, develop automations, and improve incident response workflows. Contribute to incident documentation, detection playbooks, and operational runbooks. Stay current with evolving threat landscapes, cloud attack vectors, and advanced persistent threats (APT). Qualifications Graduate degree in engineering or equivalent discipline. 3–7 years of experience in cybersecurity (SOC, IR, Threat Hunting, Red Team). Hands-on experience with SIEM, EDR, and cloud-native security tools (Microsoft XDR, Sentinel, CrowdStrike, etc.). Experience with at least one cloud platform (Azure, AWS, GCP) and its associated security services and configurations. Proficiency in KQL, Python, or similar scripting languages for data analysis and automation. Strong knowledge of MITRE ATT&CK, Cyber Kill Chain, and adversary TTPs. Familiarity with operating system internals (Windows, Linux) and endpoint/network forensics. Certifications like CISSP, OSCP, CEH, GCIH, AZ-500, SC-200 or similar/equivalent are a plus. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

About The Job The Red Hat Chaos Engineering team, part of the Performance and Scale department, is looking for a Senior Software Engineer to join us in Bangalore, India to work on chaos testing Red Hat OpenShift Container Platform, Red Hat OpenShift Virtualization and related product portfolio to identify bottlenecks, tunings and capacity planning guidance under failure conditions. Our goal is to make these products the platform of choice for Red Hat’s enterprise customers! As a senior member of the team, you will be responsible for providing comprehensive resilience, reliability, performance and scalability assessments of the products and improving them. You will collaborate with various Engineering teams on driving features, bug fixes, tunings and providing guidance to ensure stable releases. You will also engage with customers to assist them with establishing chaos and performance test pipelines, best practices, strategies to ensure a scalable environment. This role needs an engineer that thinks creatively, adapts to rapid change, and has the willingness to learn and apply new technologies. You will be joining a vibrant open source culture, and helping promote performance and innovation in this Red Hat engineering team. What will you do? Formulate test plans and carry out chaos testing, performance and scalability benchmarks against various components/features of the OCPv platform to characterize reliability, resilience, drive product performance improvements and detect regressions through data analysis and visualization under failure conditions such as network faults, infrastructure failures, storage faults, etc Work on capacity planning guidance for the product to handle failures while still being performant Develop tools and automation related to fault injection, load generation and release CI Work on AI integration to improve test coverage Assist customers Collaborate with other engineering teams to resolve resilience and performance issues Triage, debug, and solve customer/partner cases related to virtualization reliability, performance and scale Publish results, conclusions, recommendations and best practices via internal test reports, presentations, external blogs and official documentation to support our partners and customers Participate in internal and external conferences about your work and results What will you bring? Bachelor's or Master's degree in Computer Science or related field, or equivalent experience Overall 5+years of experience in software development 5+ years of programming experience in Python, Golang or related programming Experience with site reliability, chaos testing, performance benchmarking, data capture, analysis and debugging Very strong Linux system administration and system engineering skills. Experience with container ecosystems like Docker, Podman and Kubernetes Ability to quickly learn technologies with guidance and maintain high attention to detail Experience with tools, metrics collection and analysis such as iostat, vmstat, sar, perf, pcp, prometheus, Grafana and Elasticsearch Familiarity with Continuous Integration frameworks, automation like Jenkins, Airflow, Ansible etc. and version control tools such as Git, etc Experience working with public clouds like AWS, Azure, GCP, or IBM Cloud, as well as bare metal environments. Excellent written and verbal language skills in English The Following Are Considered a Plus Experience with chaos testing and maintaining reliability of infrastructure at large scale Experience working with virtualization technologies such as KubeVirt, VMware Knowledge of performance observability/profiling tools like eBPF, Flame Graphs About Red Hat Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply.

Location : Noida (Work from Office) Experience : 3 to 8 years Position : QA Engineer About the Role We are looking for a detail-oriented and highly accountable QA Engineer with deep domain knowledge in Transportation, Logistics, and Supply Chain . The ideal candidate must have hands-on experience with multi-tenant SaaS systems , strong functional and regression testing capabilities, and a passion for delivering high-quality software with zero production bugs. You will work closely with developers, product managers, designers, and support teams to ensure that our applications meet the highest quality standards across platforms. Key Responsibilities Act as Subject Matter Expert (SME) for quality assurance in the logistics and supply chain domain Design, execute, and maintain comprehensive test plans, test cases, and test suites Perform functional, regression, sanity , and exploratory testing Ensure zero bugs in production by proactively identifying edge cases and inconsistencies Test across multiple platforms: web, mobile (Android & iOS), responsive UI, and multi-browser compatibility Conduct API testing using Postman , including error scenarios, rate limits, and authentication Perform queue/message testing for asynchronous processing Validate third-party integrations , payment gateways, and external APIs Use SQL to perform backend validations, data integrity checks, and test setup Log and track bugs effectively using Jira and maintain traceability via Git Collaborate closely with engineering, product, UX, and support teams to triage issues and optimize workflows Research product behavior, perform competitive feature analysis , and suggest improvements proactively Participate in release cycles , validate deployment readiness, and support UAT Preferred Skills Familiarity with test automation tools (e.g., Selenium, Cypress, Playwright) Ability to use AI tools to improve testing speed and documentation efficiency Understanding of security testing , performance testing , and their automation Awareness of DevOps and deployment lifecycle (CI/CD, staging-to-prod flow) Experience in multi-tenant SaaS systems — understanding tenant isolation, role-level access, and configuration-driven testing Ability to document test coverage, defects, and reporting in a structured manner Exposure to version control systems and release tagging for QA environments Must-Have Qualities Strong ownership mindset with a focus on preventive testing , not reactive bug fixing Meticulous attention to detail, especially in catching layout, behavior, and platform-specific issues Excellent verbal and written communication in English Capable of independently driving test efforts in fast-paced, agile product teams Passionate about quality and eager to adopt new tools, workflows, and technologies

We are seeking a technically-savvy and customer-focused Client Services professional to act as the bridge between our Support/DEG/MS and Product Development team. This role is ideal for someone who combines a deep understanding of the product and domain with strong analytical and debugging skills. You will play a critical role in replying to queries, diagnosing product issues and ensuring timely resolution and communication. Key Responsibilities Team Interface: Act as the bridge between the Support and Product Development teams, ensuring seamless communication of customer issues, technical challenges, and enhancement requests. Technical Triage and Root Cause Assistance: Assist in analyzing escalated issues using MySQL or MSSQL along with application/server logs to help identify patterns or root causes before engaging development teams. Debugging & Issue Reproduction: Reproduce reported issues in test environments, examine logs, and use SQL queries to retrieve and interpret data relevant to issues/queries Product & Domain Expertise: Develop and maintain strong knowledge of the product and its underlying domain to contextualize issues and guide troubleshooting effectively Knowledge Management: Document known issues, product limitations, and troubleshooting guidelines for internal use by support and development. Data-Driven Feedback: Analyze ticket trends and recurring problems to proactively suggest product improvements or fixes. Feedback Loop Maintenance: Track escalated tickets and enhancement requests to ensure they are prioritized appropriately and status updates are communicated back Collaboration: Work closely with QA, Product Managers, and Developers to facilitate timely resolution of escalated issues and contribute to sprint planning discussions Requirements Bachelor’s degree in Computer Science, Information Systems, or a related field. 2+ years of experience in client services, technical support, product operations, or a similar customer-facing technical role. Proficiency in reading and writing SQL queries for basic data validation and investigation. Experience analyzing application logs and debugging customer-reported issues. Strong understanding of software product functionality, especially in SaaS or enterprise environments. Excellent verbal and written communication skills. Ability to translate technical details into clear, actionable information for cross-functional teams. Familiarity with issue tracking and support tools (e.g., Fogbugz, Azure devops, SVN). Preferred Qualifications Experience with Agile or Scrum methodologies. Exposure to REST APIs and browser-based debugging tools is a plus. Familiarity with the Fintech domain is a strong advantage. Prior experience in a product-driven company with a strong customer success culture.

About The Organization SMBIC Data and Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non-financial reporting to our regulators. The Regulatory Operations Testing Team, within SMBIC Data and Regulatory Operations, rigorously test all system changes to guarantee adherence to regulatory mandates and prevent disruption to existing, critical functionalities. Role Overview: We are looking for a Tester to play a key role in ensuring the quality of our non-financial regulatory reporting changes. As a Tester, you will be responsible for executing and reporting on UAT and regression testing for both new regulatory implementations and ongoing remediation efforts. Responsibilities: Collaboration & Learning: Work closely with senior testers and business analysts to understand regulatory requirements and system changes. Test Planning Support: Assist in creating and maintaining UAT test plans and scripts. Test Execution: Execute UAT scripts accurately, following procedures and documenting results. Defect Reporting: Identify and report defects clearly, providing relevant information. Defect Triage: Participate in defect triage meetings. Defect Retesting: Retest defects after fixes are implemented. Test Data/Environment Support: Assist in preparing test data and environments. Documentation: Contribute to documenting UAT processes and best practices. Regulatory Knowledge: Develop an understanding of non-financial regulatory reporting requirements and their application. Task Management: Follow instructions and complete assigned tasks effectively and efficiently. Continuous Learning: Proactively seek opportunities to learn and improve testing skills. Qualifications: Bachelor's degree in a relevant field (e.g., Finance, Business Administration, Information Technology) or equivalent experience. 8 years of experience in software testing, with exposure to User Acceptance Testing concepts. Basic understanding of non-financial regulatory reporting concepts is a plus. Experience with testing changes related to the implementation of new regulations or BAU remediation activities is an advantage. Strong attention to detail and a commitment to accuracy. Good communication (written and verbal) and interpersonal skills. Ability to follow instructions and work effectively within a team environment. Familiarity with basic software applications (e.g., Microsoft Office Suite). A proactive and eager attitude towards learning and development. Interest in the financial services industry and regulatory compliance. ------------------------------------------------------ Job Family Group: Finance ------------------------------------------------------ Job Family: Regulatory Reporting ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Change Management, Communication, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Problem Solving, Regulatory Reporting. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism. Shape your Career with Citi Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Vice President, (Internal Job Title: Regulatory Reporting Ld Analyst - C13) based in Pune India Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance: Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses. About The Organization SMBIC Data and Regulatory Operations Group is a global team operating in over 20 countries, providing essential support to key business lines including Markets, Services, and Wealth Management. We provide an array of services to enable client lifecycle transactions; from relationship establishment, supporting the data demands surrounding instruments and delivering non-financial reporting to our regulators. The Regulatory Operations Testing Team, within SMBIC Data and Regulatory Operations, rigorously test all system changes to guarantee adherence to regulatory mandates and prevent disruption to existing, critical functionalities. Role Overview: We are looking for a highly skilled and experienced lead tester to play a key role in ensuring the quality of our non-financial regulatory reporting changes. As a lead tester, you will be responsible for designing, executing, and reporting on UAT and regression testing for both new regulatory implementations and ongoing remediation efforts. Your expertise in regulatory reporting and UAT methodologies will be crucial to our success. Responsibilities: Collaboration: Work with business analysts, subject matter experts, and developers to understand regulatory requirements and system changes. Test Planning: Contribute to developing and reviewing UAT test plans and strategies. Test Design & Development: Create comprehensive UAT test scenarios and scripts. Test Execution & Documentation: Execute UAT scripts accurately and efficiently, documenting results and deviations. Defect Management: Identify, document, and track UAT defects, providing clear information for resolution. Defect Triage: Participate in defect triage meetings. Regression Testing: Perform thorough regression testing to ensure fixes and changes do not introduce new issues. Teamwork & Mentorship: Work independently and collaboratively, supporting junior testers. Process Improvement: Contribute to improving UAT processes and methodologies. Regulatory Knowledge: Maintain a strong understanding of regulatory reporting requirements and their system impact. Progress Updates: Provide regular UAT progress updates to the UAT Manager and stakeholders. Documentation Support: Assist in preparing UAT sign-off documentation. As a successful candidate, you’d ideally have the following skills and exposure: Bachelor's degree in a relevant field (e.g., Finance, Business Administration, Information Technology). Minimum of 3-5 years of experience in software testing with a strong focus on User Acceptance Testing. Solid understanding of non-financial regulatory reporting requirements (e.g., transaction reporting, operational risk reporting, compliance reporting). Demonstrated experience in testing changes related to both the implementation of new regulations and BAU remediation activities. Strong analytical and problem-solving skills with a meticulous approach to testing. Excellent communication (written and verbal) and interpersonal skills. Experience with test management tools (e.g., Jira, Confluence ). Ability to work effectively under pressure and meet deadlines. Experience in the financial services industry is preferred. Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step in your career, apply for this role at Citi today https://jobs.citi.com/dei ------------------------------------------------------ Job Family Group: Finance ------------------------------------------------------ Job Family: Regulatory Reporting ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Business Acumen, Change Management, Communication, Data Analysis, Financial Acumen, Internal Controls, Issue Management, Problem Solving, Regulatory Reporting. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor of Computer Engineering Travel Percentage 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. Pune (Two days in-office, Three days virtual) What You Will Be Doing Site Reliability Engineer will play a critical role in driving innovation and growth for the Banking Solutions, Payments and Capital Markets business. In this role, the candidate will have the opportunity to make a lasting impact on the company's transformation journey, drive customer-centric innovation and automation, and position the organization as a leader in the competitive banking, payments and investment landscape. Specifically, the Site Reliability Engineer will be responsible for the following~ Design and maintain monitoring solutions for infrastructure, application performance, and user experience Implement automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments Ensure application reliability, availability, and performance, minimizing downtime and optimizing response times Lead incident response, including identification, triage, resolution, and post-incident analysis Conduct capacity planning, performance tuning, and resource optimization Collaborate with security teams to implement best practices and ensure compliance Manage deployment pipelines and configuration management for consistent and reliable app deployments Develop and test disaster recovery plans and backup strategies Collaborate with development, QA, DevOps, and product teams to align on reliability goals and incident response processes Participate in on-call rotations and provide 24/7 support for critical incidents What You Bring Proficiency in development technologies, architectures, and platforms (web, API) Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack) Experience in incident management and post-mortem reviews Strong troubleshooting skills for complex technical issues Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible) Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps) Ownership approach to engineering and product outcomes Excellent interpersonal communication, negotiation, and influencing skills What We Offer You A work environment built on collaboration, flexibility and respect Competitive salary and attractive range of benefits designed to help support your lifestyle and wellbeing Varied and challenging work to help you grow your technical skillset Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass

Overview ROLE AND RESPONSIBILITIES As EU Enterprise Test Lead you will engage and support different project teams and guide them through the different testing activities, deliverables, and overall governance for the projects, helping them create the right test strategy, partnering and offering the viable services that can be provided to guarantee a successful quality product deployment, by enabling consistent, cost effective, high quality targeted testing processes and capabilities. The role will lead other ETS members assigned to projects, sharing best practices, standards, and guidelines to follow. Responsibilities include: Demand Management and Engagement for projects, including dashboard reviews for compliance validation, as well as attend sector leadership team meetings, forums and provide estimates for services Provide Governance and support for testing deliverables and activities for ongoing projects, ensuring adherence to testing methodology and standards and drive common metrics to QA / Governance team. Guide the teams on test assessment exercise, identification of different types of testing required for the project, for optimum test coverage and definition of The Test Strategy. Create and align the communication plan for testing, setting cadence and participants. Ensure both functional and non-functional requirements are properly identified, documented, and matched against test matrix for each project. Plan and manage test resources (external / internal) to provide required training/mentoring/education for Test Managers, ETS Members and other test resources to ensure adherence to testing methodology and PepsiCo standards. Aid Test Managers and team on the validation for testing readiness until entry criteria is met to start execution (devices, data, environment readiness, roles, etc.) Helps Test Managers and team to ensure no blockers stop the testing team to execute as planned and facilitate triage sessions and follow up on defect closure. Provides support on issues or risks identified by Test team during any stage of the project to avoid escalation and guides them for resolution and ensure testing deliverables are being produced on plan and signoff those deliverables after reviewing and validating completeness and compliance. Deliver Test Execution / Management as needed, providing defect metrics to QA such as defect severity, guidelines, and SLAs for defect-fix turnaround. Support the different Test teams and Managers to understand the gathering, preparation and how to submit test progress/summary reports to communicate to the different project forums. Procure the Test Summary Report and provide final approval. Represent Voice of Customer to gather and report on sector needs and status for testing services provided Develop Sector testing roadmaps / expansion strategy and coverage / quality metrics execution (by application / functional area, etc.) Execute the Enterprise testing champ/challenger strategy for execution, driving value through testing delivery. Responsibilities Other activities to be performed related to the ETS organization include: Support the control and management of financial spend for EU (SOWs, cross-charges, Work orders, blankets) as well as income accounting from Governance charges to projects. Provide prompt feedback on dashboard enhancement and proposal of new or updated dashboards/metrics Support Governance processes and propose redefinitions or improvements to it Vendor Management with Champion and Challenger to plan and manage test resources (external / internal) and on time assignment to projects Governance of project deliverable (quality of deliverables and right strategy), set the standards Qualifications PREFERRED SKILLS SAP and/or Salesforce testing knowledge. Functional Testing, Performance and Automation experience. SAFe Agile knowledge. Proficient English language, both oral and written. TOOLS KNOWLEDGE ADO + Test Plans SAP Fieldglass Tableau Dashboards Power BI

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with full stack development, across back-end such as Java, Python, GO, or C++ codebases, and front-end experience including JavaScript or TypeScript, HTML, CSS or equivalent. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 2 years of experience with performance, large-scale systems data analysis, visualization tools, or debugging. 2 years of experience with data structures or algorithms in either an academic or industry setting and experience developing accessible technologies. Experience in backend coding languages such as GOLang, Rust, or Java. Experience in ML model coding languages (e.g., Python). Proficiency in code and system health, diagnosis and resolution, and software test engineering. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company. Responsibilities Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Welcome to Veradigm! Our Mission is to be the most trusted provider of innovative solutions that empower all stakeholders across the healthcare continuum to deliver world-class outcomes. Our Vision is a Connected Community of Health that spans continents and borders. With the largest community of clients in healthcare, Veradigm is able to deliver an integrated platform of clinical, financial, connectivity and information solutions to facilitate enhanced collaboration and exchange of critical patient information. We are looking for a Quality Engineer to join our engineering team. In this role you will work in an Agile, highly collaborative, cross-functional environment where we strive to build Quality in at every step of the SDLC. Responsibilities Perform exploratory, functional, and regression testing of Web applications, performing root cause analysis on defects and producing, clear, concise bug reports. Design, develop, and maintain high-quality automated test scripts using C# framework to automate the testing of web applications. Develop and maintain automated test scripts for RESTful APIs Participate cross-functionally in Agile development cycles, including requirements analysis and requirements-based test planning and development Work with other engineers and customer-facing support teams to identify, log, root-cause, triage, prioritize, and drive resolution of defects Qualifications Academic and Professional Qualifications: Bachelor’s degree in Computer Science preferred, equivalent experience accepted Coding proficiency in a high-level programming language (C# preferred): Java, Objective-C, C#, C/C++, Python. SQL proficiency for story/bug verification and functional test automation Experience 4+ years relevant work experience (Preferred) 2+ years of experience in software testing (feature analysis/test planning/ test case authoring, black box/grey box test execution, defect reporting) 2+ years of test automation experience for a web-based product and APIs. 2+ years in an Agile development environment. Experience with CI tools such as Jenkins / GitHub Actions Experience working with front-end testing tools and approaches (preferred) Experience working with database/back-end testing tools and approaches (preferred) Experience in health IT (preferred) Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce. Thank you for reviewing this opportunity! Does this look like a great match for your skill set? If so, please scroll down and tell us more about yourself!

At Seismic, we're proud of our engineering culture where technical excellence and innovation drive everything we do. We're a remote-first data engineering team responsible for the critical data pipeline that powers insights for over 2,300 customers worldwide. Our team manages all data ingestion processes, leveraging technologies like Apache Kafka, Spark, various C# microservices services, and a shift-left data mesh architecture to transform diverse data streams into the valuable reporting models that our customers rely on daily to make data-driven decisions. Additionally, we're evolving our analytics platform to include AI-powered agentic workflows. Who You Are Have working knowledge of one OO language, preferably C#, but won’t hold your Java expertise against you (you’re the type of person who’s interested in learning and becoming an expert at new things). Additionally, we’ve been using Python more and more, and bonus points if you’re familiar with Scala. Have experience with architecturally complex distributed systems. Highly focused on operational excellence and quality – you have a passion to write clean and well tested code and believe in the testing pyramid. Outstanding verbal and written communication skills with the ability to work with others at all levels, effective at working with geographically remote and culturally diverse teams. You enjoy solving challenging problems, all while having a blast with equally passionate team members. Conversant in AI engineering. You’ve been experimenting with building ai solutions/integrations using LLMs, prompts, Copilots, Agentic ReAct workflows, etc. At Seismic, we’re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page. Please be aware we have noticed an increase in hiring scams potentially targeting Seismic candidates. Read our full statement on our Careers page. Seismic is the global leader in AI-powered enablement, empowering go-to-market leaders to drive strategic growth and deliver exceptional customer experiences at scale. The Seismic Enablement Cloud™ is the only unified AI-powered platform that prepares customer-facing teams with the skills, content, tools, and insights needed to maximize every buyer interaction and strengthen client relationships. Trusted by more than 2,000 organizations worldwide, Seismic helps businesses achieve measurable outcomes and accelerate revenue growth. Seismic is headquartered in San Diego with offices across North America, Europe, Asia and Australia. Learn more at seismic.com. Seismic is committed to building an inclusive workplace that ignites growth for our employees and creates a culture of belonging that allows all employees to be seen and valued for who they are. Learn more about DEI at Seismic here. Collaborating with experienced software engineers, data scientists and product managers to rapidly build, test, and deploy code to create innovative solutions and add value to our customers' experience. Building large scale platform infrastructure and REST APIs serving machine learning driven content recommendations to Seismic products. Leveraging the power of context in third-party applications such as CRMs to drive machine learning algorithms and models. Helping build next-gen Agentic tooling for reporting and insights Processing large amounts of internal and external system data for analytics, caching, modeling and more. Identifying performance bottlenecks and implementing solutions for them. Participating in code reviews, system design reviews, agile ceremonies, bug triage and on-call rotations. BS or MS in Computer Science, similar technical field of study, or equivalent practical experience. 3+ years of software development experience within a SaaS business. Must have a familiarity with .NET Core, and C# and frameworks. Experience in data engineering - building and managing Data Pipelines, ETL processes, and familiarity with various technologies that drive them: Kafka, FiveTran (Optional), Spark/Scala (Optional), etc. Data warehouse experience with Snowflake, or similar (AWS Redshift, Apache Iceberg, Clickhouse, etc). Familiarity with RESTFul microservice-based APIs Experience in modern CI/CD pipelines and infrastructure (Jenkins, Github Actions, Terraform, Kubernetes) a big plu (or equivalent) Experience with the SCRUM and the AGILE development process. Familiarity developing in cloud-based environments Optional: Experience with 3rd party integrations Optional: familiarity with Meeting systems like Zoom, WebEx, MS Teams Optional: familiarity with CRM systems like Salesforce, Microsoft Dynamics 365, Hubspot. If you are an individual with a disability and would like to request a reasonable accommodation as part of the application or recruiting process, please click here. Headquartered in San Diego and with employees across the globe, Seismic is the global leader in sales enablement , backed by firms such as Permira, Ameriprise Financial, EDBI, Lightspeed Venture Partners, and T. Rowe Price. Seismic also expanded its team and product portfolio with the strategic acquisitions of SAVO, Percolate, Grapevine6, and Lessonly. Our board of directors is composed of several industry luminaries including John Thompson, former Chairman of the Board for Microsoft. Seismic is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to gender, age, race, religion, or any other classification which is protected by applicable law. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Senior SOC Analyst / Administrator Location: [Insert Location] – Willingness to work in a 24x7 rotational shift environment Industry: Information Technology | BFSI | Fintech Experience Required: 4 to 8 years in Security Operations Center (SOC) with strong SOC analysis and administration skills Job Summary: We are looking for an experienced and dedicated SOC Analyst/Admin to join our 24x7 Cyber Security Operations team. The ideal candidate will have deep expertise in SIEM platforms (preferably ArcSight and IBM QRadar), strong analytical capabilities in threat detection and incident response, and a solid background in cyber defense operations. Key Responsibilities: Administer, maintain, and troubleshoot SIEM solutions (ArcSight, IBM QRadar). Perform real-time security monitoring and incident response across enterprise-wide environments. Analyze and investigate security alerts from tools including IDPS, SIEM, antivirus, EDR, UBA, and proxy systems. Build and enhance detection use cases, perform false-positive tuning, and implement threat-hunting initiatives. Actively support and manage Data Loss Prevention (DLP), Threat Intelligence, and Vulnerability Management activities. Participate in and enhance the full incident response lifecycle: detection, triage, containment, eradication, and recovery. Draft high-quality incident reports for high-severity events and contribute to root cause analysis. Develop and maintain SOPs, IR runbooks, and SOAR playbooks. Collaborate with internal teams and third-party vendors to resolve complex issues. Ensure high availability and performance of SOC infrastructure. Respond to Service Requests (SRs), Change Requests (CRs), and daily operations queries. Lead or support projects related to security tooling, automation, and process improvements. Key Skills & Qualifications: 4–8 years of experience in a SOC environment with a blend of analysis and SIEM administration. Strong experience with SIEM tools such as ArcSight and IBM QRadar (configuration, tuning, maintenance). Deep understanding of cybersecurity concepts including threat detection, malware analysis, network security, and endpoint security. Familiarity with threat intelligence platforms, DLP systems, and vulnerability scanning tools. Strong understanding of TCP/IP, common protocols, and the MITRE ATT&CK framework. Excellent troubleshooting and analytical thinking abilities. Strong documentation and communication skills. Preferred Certifications (Added Advantage): CEH (Certified Ethical Hacker) CTIA (Certified Threat Intelligence Analyst) CISM (Certified Information Security Manager) CCNA (Cisco Certified Network Associate) CND (Certified Network Defender) Work Environment: 24x7 shift-based work; must be open to working in night and weekend shifts as part of a rotating schedule. Fast-paced, highly collaborative security operations environment. Why Join Us? Work with cutting-edge cybersecurity technologies Engage in real-time threat defense and mitigation Opportunity to grow within a dynamic SOC team with continuous learning Let me know if you’d like a version customized for a particular company brand or formatted for a PDF/LinkedIn job post.

Key Responsibilities: Design and implement automated test scripts using Java and Selenium WebDriver for web and mobile applications. Develop and maintain robust UI test frameworks for scalable and reusable test cases. Execute API testing using Postman , RESTful services , and tools like JSON/XML . Collaborate with development and QA teams to understand product requirements and ensure test coverage. Participate in code reviews , test planning, and defect triage sessions. Integrate automated tests with CI/CD pipelines (Jenkins/GitLab or similar). Eligibility Criteria / Required Skills: Bachelor's degree in Computer Science, Information Technology, or a related field. 5–8 years of experience in QA automation with a focus on web and mobile platforms. Proficiency in Java , with a strong understanding of Selenium and test automation concepts. Experience with JavaScript, JSON , and REST APIs . Hands-on experience with Postman for API validation and automation. Experience testing across Web and Mobile platforms (Android/iOS). Familiarity with BDD/TDD frameworks like Cucumber or TestNG . Knowledge of version control systems like Git and CI/CD tools like Jenkins .

Responsibilities JOB DESCRIPTION Develop quality focused test strategies that help the team deliver software that provides maximum quality without sacrificing business value. Test early and often. Work with multiple teams of engineers and product managers to gather requirements and data sources to design and build test plans including data quality validations. Participate in projects developed with agile methodology. Design and document test cases and test data to ensure proper coverage. Perform exploratory/manual tests as needed. Collaborate with software engineers to triage issues and work to ensure the validity, timeliness, consistency, completeness and accuracy of our data across all data platform components. Write, execute, and monitor automated test suites for integration and regression testing. Integrate tests as part of continuous delivery pipelines. Define quality metrics and build quality monitoring solutions and dashboards. Nurture a culture of quality through collaboration with teammates across the engineering function to make sure quality is embedded in both processes and technology. Mentor/coach team members to ensure appropriate testing coverage within the team with a focus on continuous testing and a shift-left approach. A Suitable Candidate Would Have Minimum 3 years of testing experience working with applications developed in languages like, node.js, Python, Golang, Java. Solid experience in writing clear, concise, and comprehensive test plans and test cases. Experience in building automated test suites for API's REST and/or gRPC with focus on data validation. Experience in a programming language like, Python, Java, Golang, using it for automation API testing and web UI testing. Experience with UI frameworks like Selenium, Webdriver IO, cucumber, pytest . Experience with test case management tools like Testrail, and API testing tools like Postman Knowledge of data quality tools like Great Expectations, Deequ, etc. is desirable. Must understand databases and ORMs, experienced with at least one RDBMS and DB Query language. Highly experienced writing queries for data validation across different data sources and during the processing pipeline. Experience on modern Quality Engineering principles such as Continuous Testing and Shift Left. Good understanding of service oriented and microservices architecture. Experience with cloud environments like AWS, GCP, source control tools like Github and continuous integration and delivery software. Attitude to work in a fast-paced environment which values agility over talk. Great communication skills Experience testing fulfillment systems is a plus. Skill Set Scala, GO, Python, Java, Testrail, Pytest, postman, test automation and continue delivery frameworks, Great Expectation framework, AWS, Github, Gitlab, Selenium, Node.JS, react.

Responsible for collaborating with advisors to define solution designs, developing scalable and high-performing code, ensuring code quality and security, leading code reviews, managing priorities, facilitating cross-team communication, acting as a demo content owner, mentoring junior developers, and supporting leadership and vendor teams. Collaborate with Full Stack Developer Advisors to breakdown epics into capability and business features, define the solution designs, iterate with domain and other solution architects, and help guide application architects for Program Level decomposition and robust architectures. Write and implement scalable, resilient, and high-performing code and microservices solutions. Ensure quality, performance, and security of code and developed solutions. Drive code reviews, provide constructive feedback, and enforce best development practices. Manage and triage competing priorities appropriately and provide effective status updates (incl. issue escalations) to the executive leadership team. Act as owner of software demo content and acceptances. Facilitate communication and problem-solving in large cross-group development efforts across multiple development teams and business owners. Articulate needs clearly to onsite and offshore vendor teams. Act as back-up for development lead in their absence. Mentor and train junior developers and ensure proper knowledge and practice transfer across development teams. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, MIS or related discipline Experience: Relevant work experience in both front-end and back-end application design and development based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Accuracy & Attention to Detail Analytical Skills Problem Solving Skills Microsoft Office & PC Skills Numerical Skills Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Security Managed Services Engineer (L2) at NTT DATA, your role will be to ensure that our clients' security infrastructures and systems remain operational. With a proactive approach, you'll monitor, identify, investigate, and resolve technical incidents and problems, restoring service efficiently. Your primary objective will be to handle client requests or tickets with technical expertise, ensuring they are resolved within the agreed service level agreement (SLA). You'll actively manage work queues, perform operational tasks, and update tickets with resolution actions. By identifying issues and errors early on, you'll log incidents promptly and provide second-level support, communicating effectively with other teams and clients to extend support when needed. Your role includes executing changes responsibly, flagging risks and mitigation plans, and ensuring all changes have proper approvals. Collaborative efforts are at the heart of this role. You'll work closely with automation teams to optimize efforts and automate routine tasks, ensuring seamless handovers during shift changes. Your analytical skills will be key in auditing incident and request tickets for quality, recommending improvements, and contributing to trend analysis reports to identify automation opportunities. As a go-to for initial client escalations, you'll assist L1 Security Engineers with triage and troubleshooting, and support project work when required. Your contributions to the change management process will ensure thorough documentation, effective planning and execution of maintenance activities, and compliance with standard procedures. To thrive in this role, you need to have: Experience with managed services handling security infrastructure and working knowledge of ticketing tools, preferably ServiceNow. Proficiency in active listening, with techniques like paraphrasing and probing for further information. Excellent planning skills, able to anticipate and adjust to changing circumstances. Strong ability to communicate and engage across different cultures and social groups. Adaptability to changing conditions and flexibility in approach. Client-focused mindset, always putting their needs and positive experience first. A positive outlook and the ability to work well under pressure. Willingness to put in longer hours when necessary. Bachelor's degree or equivalent qualification in IT/Computing, or relevant work experience. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Responsible for supporting project initiation by defining scope and objectives, develops comprehensive plans, and collaborates with stakeholders to ensure alignment with business needs. The role involves analyzing processes, optimizing workflows, mitigating risks, coordinating project execution, and maintaining transparent communication among stakeholders, while also establishing quality standards, managing changes, and providing service support to ensure project success and customer satisfaction. Support project initiation activities, define project scope, objectives, and deliverables, and develop comprehensive project plans outlining tasks, timelines, resources, and budgets. Collaborate with stakeholders to analyze, and document project requirements, ensuring alignment with business needs and objectives. Analyze existing processes, identify areas for improvement, and design streamlined workflows and procedures to optimize project efficiency and effectiveness. Identify, assess, and prioritize project risks and develop risk management strategies to mitigate potential threats and ensure project success. Coordinate project execution activities, monitor project progress against established plans, and proactively identify and address issues to keep projects on track (on Time, within budget, adhering to high quality standards, meeting customer expectations). Facilitate communication and collaboration among project stakeholders, including team members, sponsors, and end-users, to ensure alignment, manage expectations, and address concerns. Establish quality standards and metrics for project deliverables, conduct quality assurance reviews, and implement quality control measures to ensure project outputs meet defined criteria. Identify potential changes to project scope, schedule, or requirements, assess their impact, and develop change management plans to address and implement approved changes effectively. Maintain accurate project documentation, including status reports, and issue logs, and generate regular project reports to stakeholders to provide transparency and ensure accountability. Provide service support, triage incoming issues, and escalate complex or critical issues to appropriate teams for prompt resolution, ensuring timely response and resolution of user-reported problems. Education: Bachelor's degree or equivalent in Computer Science, Electrical / Electronics Engineering, Business Administration or related discipline. Experience: Relevant work experience in application support and/or project management based on the following number of years: Associate: Prior experience not required Standard I: Two (2) years Standard II: Three (3) years Senior I: Four (4) years Senior II: Five (5) years Knowledge, Skills And Abilities Fluency in English Analytical Skills Planning & Organizing Skills Project Management Skills Interpersonal Skills Accuracy & Attention to Detail Preferred Qualifications Pay Transparency: Pay Additional Details: FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances. Our Company FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding. Our Philosophy The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company. Our Culture Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.

Experience : 6 plus years Role Overview We are looking for an experienced Oracle EBS SCM Technical Specialist to provide L2/L3 technical support, integration troubleshooting, and enhancements within the Supply Chain Management (SCM) track of Oracle E-Business Suite (EBS) 12.2.3. The role involves close collaboration with functional teams, middleware, and external systems to ensure stability, performance, and continuity of business-critical processes. Key Responsibilities Provide technical support and incident resolution for Oracle EBS SCM modules (Inventory, Order Management, Purchasing, Planning, Fulfillment, etc.). Troubleshoot complex issues related to customizations, interfaces, workflows, and data inconsistencies. Work closely with functional consultants to develop and deploy technical fixes. Support integrations with WMS (HighJump), Retail, B2B, eCommerce, 3PL systems. Build and support custom reports, workflows, and data extracts using BI Publisher, Oracle Reports, Forms, and PL/SQL. Participate in root cause analysis (RCA), create knowledge articles, and update documentation as needed. Work within the ServiceNow environment to manage tickets, changes, and incident lifecycle. Participate in CAB (Change Advisory Board) reviews and deploy fixes in a controlled, production-safe manner. Assist during high-volume periods with issue triage and response. Coordinate with offshore/onshore teams to ensure smooth global handoff and escalation handling.