5757 Triage Jobs - Page 8

Req ID: 330211 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Sr. QE to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Roles & Responsibilities: Maintain an automation-first mindset and approach. Primary point of contact for the QE team and responsible for all QE deliverables Enforce testing best practices and guide the team to follow those standards. Finds opportunities for automation in lieu of manual testing and enforces the Automation First, Contract First approach. Design & develop test automation frameworks and customize test automation framework on project needs. Understand and follow business requirements, identify gaps in the business requirements, advice the client accordingly and helps the team in covering all business use cases. Able to define test strategy and leads the team in implementing it. Guide QEs on test plan, approach, tools, and test automation scripting needs. Identify, define, and manage tools and processes for the team. Mentor team members on Scrum and Agile framework. Effectively use and guide the team on test management tool (test design, execution, reporting, traceability matrix) Assist in implementation of the test management tool within the team. Establish, generate, and publish test execution & bug reports, testing metrics, trends etc. Effectively use and guide the team on defect management process (Create, set priority/severity, retest, close, root cause analysis, defect prevention) Guide team members on identifying the root cause of bugs (e.g. API/BE, data, UI, logs, or environment issues etc.) Generate and guide team members on bug metrics and reports. Coordinate bug triage between business, dev, and test teams across all kinds of bugs. Drive and train team members to execute automated test cases (happy path, edge cases, negative, complex business scenarios) for browser-based or mobile applications. Drive and train team members to create and execute test cases (happy path, edge cases, negative, complex business scenarios) for REST or SOAP APIs. Train team members to write and execute complex SQL queries and commands. Lead internal team meetings and drive communication with clients. Actively participate in client meetings, project-wide reviews of requirements, system architecture and detailed design documents Manage and perform load and stress tests using enterprise level test automation tools. Manage, lead, and maintain physical, virtualized, and simulated test environments. Basic Qualifications: 8+ years of experience in designing and developing a new test automation framework from scratch using a test automation tool like Playwright/JavaScript/TypeScript or /Selenium/Cucumber/Java or Selenium/C#.net/Spec Flow or similar frameworks. 4+ years of hands-on experience in software testing and writing test automation code in at least one programming or scripting language (JavaScript, TypeScript, Java, C# and/or Python) and guide team members on technical front. 4+ years of hands-on experience in developing and executing test scripts for REST or SOAP based APIs. 4+ years of experience in intercepting and mocking complex HTTP API calls in UI and API tests. 2+ years of experience in messaging systems (AMQ, WMQ or Kafka). 4+ years of experience in writing and guiding teams on complex end-to-end tests automation. 4+ years of experience on test management and defect tracking tools like Jira, Azure DevOps, HP ALM, etc. 4+ years of experience in driving defect management strategy (create, set priority/severity, retest, close, traceability, reporting etc.) 2+ years of experience in driving the team to implement automated test suites for all testing types (unit, component, API, UI, UAT, E2E, etc.) 3+ years of hands-on experience in writing and executing complex SQL queries and understands concepts like indexing, schemas, views, etc. 2+ years of experience in training team members to understand version control concepts. 2+ years of experience in guiding the team on version control concepts, tools and hands-on experience on commands and operations (like commit, fetch, push, pull, squash, resolve merge conflicts etc.) 3+ years of hands-on experience on at least one of the performance testing tools (e.g., JMeter, K6, LoadRunner, NeoLoad, etc.). 1+ years of experience in analyzing performance testing requirements and implementation of load, stress, endurance, volume testing etc. 2+ years of experience in leading the team on CI/CD pipeline implementation for automated tests suites. (in coordination with DevSecOps team) 2+ years of experience in creating test plan for accessibility and security testing. 2+ years of hands-on experience on cloud platforms (e.g., Azure, AWS, GCP) 1 year of understanding of Gen AI, Gen AI tools (e.g., GitHub CoPilot) and experience in leveraging Gen AI in quality engineering space. Language requirement: English Preferred Skills: Mobile test automation development is a big plus. Experience leading and working with cross-functional teams in fast-growing environment. Strong organizational skills and eager to tackle new challenges. Experience planning, designing, and implementing testing strategies and automation infrastructure for large scale system software. Ideal Mindset: Lifelong Learner. You are always seeking to improve your technical and nontechnical skills. Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator. You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous Include if in India: Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

Job Description: POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. Candidate Qualifications Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service Position Qualifications Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Guardian- https://youtu.be/QEtkY6EkEuQ Location: This position can be based in any of the following locations: Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

5 - 7 Years 1 Opening Trivandrum Role description We are seeking an experienced and proactive SOC Lead to drive the operations of our Security Operations Center. The ideal candidate will have strong expertise in cybersecurity monitoring, incident response, threat hunting, and stakeholder communication. This role involves leading a global 24x7 SOC team, coordinating with cross-functional teams, and enhancing our threat detection and response capabilities. You will act as the escalation point for complex incidents and play a key role in process improvement, automation, and mentoring the SOC team. Key Responsibilities: Lead and coordinate the 24x7 SOC operations, managing a distributed team of L1 and L2 analysts. Provide advanced triage and investigation of escalated security s and incidents from L1 analysts. Act as the primary escalation contact for high-priority incidents and security breaches. Ensure timely incident response and resolution within SLA while maintaining high-quality ticket documentation. Conduct Root Cause Analysis (RCA) and create detailed incident reports for high-severity cases. Continuously review and fine-tune security s, rules, and thresholds across SIEM and other monitoring tools. Design and propose new security use cases and playbooks to improve detection and response automation. Conduct training sessions for the team on new tools, updated processes, and emerging threats. Organize and lead governance meetings (weekly/biweekly/monthly) with internal stakeholders and clients. Stay informed on the latest threat intelligence, vulnerabilities, and security technologies to proactively enhance SOC capabilities. Maintain and enhance SOC documentation, including SOPs, incident runbooks, and knowledge bases. Collaborate with engineering, infrastructure, and compliance teams to align incident response with organizational risk management practices. Required Skills & Experience: Minimum 4 years of hands-on experience in a Security Operations Center, focusing on incident response, security analysis, and threat hunting. Deep technical expertise in: Email Security (Mimecast) EDR Tools (e.g., Threat Down / Malwarebytes) Secure Web Gateway (Netskope SWG) Cloud Security (Microsoft Azure, Microsoft Defender) SIEM Platforms (Azure Sentinel preferred) Threat analysis and phishing investigation Sound understanding of cybersecurity frameworks (MITRE ATT&CK, NIST, etc.) and incident response lifecycle. Working knowledge of enterprise infrastructure: networking, firewalls, operating systems (Windows/Linux), databases, and web applications. Excellent written and verbal communication skills; able to convey technical details to non-technical stakeholders. Strong organizational and prioritization skills; experience handling multiple concurrent incidents and tasks in high-pressure environments Preferred Certifications: Relevant security certifications such as: CEH (Certified Ethical Hacker) Microsoft SC-200 (Security Operations Analyst) AZ-500 (Azure Security Engineer Associate) CISSP, GCIH, or similar. Proficiency with Security Tools: Mimecast Email Security Threat Down (Malwarebytes) Microsoft Azure, Microsoft Defender for O365 Netskope SWG Azure Sentinel (SIEM) Open-source tools for phishing analysis Skills Email Security, EDR, Threat hunting, SIEM About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

2 - 3 Years 1 Opening Kochi Role description Overview: Provide high-level IT support for L1 and L2 tickets, primarily through chat and email. Support a mixed environment including MacBooks, remote Linux development machines, and Google Workspace. Key Responsibilities: Respond to and resolve L1/L2 tickets via chat and email Handle routine IT tasks: Access requests Ticket triage and routing Escalation of complex issues Updating internal knowledge base Troubleshoot basic issues on: MacBooks Network and connectivity Support end-user applications and infrastructure services End-User Tools: Google Workspace (Gmail, Drive, Groups) Slack Okta (Advanced Server Access & Identity Engine) Notion GitLab TigerVNC & RDP clients Frame Infrastructure Services: DHCP (isc-dhcp-server) DNS (BIND) Corporate networking (Meraki) MDM (Mosyle) Supported Operating Systems: Ubuntu 20.04, 22.04, 24.04 macOS Windows 10/11 and Server versions Skills: L2 IT Support MacBook troubleshooting Network troubleshooting Basic infrastructure service support Skills L2 Support,Macbook Troubleshooting,Network Troubleshooting,Infrastructure Services About UST UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.

Required Skills & Qualifications Technical Expertise: ServiceNow Security: Deep understanding of SecOps, GRC, RBAC, ACLs, and platform security best practices. Cybersecurity & Compliance: Strong knowledge of security frameworks (NIST, ISO 27001, CIS), regulatory compliance, and risk management. Integration & Development: Experience with REST APIs, JavaScript, OAuth, and secure integration practices. Cloud Security: Understanding of SaaS security, encryption methods, and cloud-based security models. 14-18 years of IT security experience, with 14+ years in ServiceNow security architecture, administration, or operations. Hands-on experience in security automation, incident response, and risk management using ServiceNow. Prior experience working with cybersecurity, risk management, and IT governance teams.*Description for Internal Candidates Key Responsibilities Security Strategy & Compliance Define and enforce compliance to security policies, standards, and best practices for the ServiceNow platform in alignment with ServiceNow recommended Platform security shared responsibility model. Ensure service now platform is compliant with internal and external infosec requirements and industry best practices Establish governance frameworks for secure development, data protection, and risk mitigation. Access Control, Authentication, and authorization -Design and manage role-based access control (RBAC), ACLs, and authentication mechanisms in ServiceNow. Responsible for Single Sign-On (SSO), Multi-Factor Authentication (MFA), and enterprise IAM solutions based on Infosec standard Regular review of access control & entitlement based on the job function and refinement using the principle of least privilege, Security Operations & Incident Management Oversee the implementation and optimization of ServiceNow Security Operations (SecOps), including: Security Incident Response (SIR) – streamline incident detection, triage, and resolution. Vulnerability Response (VR) – automate vulnerability identification and remediation workflows. Threat Intelligence – integrate threat feeds and security insights for proactive defense. Coordinate with cybersecurity teams to detect, investigate, and respond to threats affecting ServiceNow. Data Privacy, Security & Encryption Defining Service Now data classification, data retention & data discovery strategy in alignment with Ameriprise data management policies /standards Implement data encryption strategy at rest, in transit & encryption key management Determining the data collection, storage, usage, sharing, archiving, and destruction policy of data processed in ServiceNow instances. Monitor access patterns and system activity to identify potential security threats. Secure Integrations & Automation Design and enforce secure API management for integrations between ServiceNow and third-party security tools (e.g., Active Directory, CyberArk and Aveksa, Azure AD, RIM, IAM). Leverage IntegrationHub, Automation Engine, and Orchestration to streamline security workflows. Ensure secure data exchange and prevent unauthorized access to ServiceNow instances. Risk & Compliance Management Deploy and manage ServiceNow Governance, Risk, and Compliance (GRC) solutions to assess security risks. Participate regular security audits, risk assessments, and penetration tests on the ServiceNow platform. Define and implement security controls to mitigate risks and enhance compliance. Job Type: Full-time Pay: ₹2,500,000.00 - ₹3,000,000.00 per year Application Question(s): Please brief your expertise in ServiceNow SecOps? Need at least 12+ years of expertise in Service Now? Work Location: In person Expected Start Date: 04/08/2025

About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Position Details We are looking for a Support Engineer with strong experience in supporting applications. We offer an attractive and dynamic international working environment with opportunities for travel and professional development, reflecting our conviction that people are our most important asset. Our support engineers manage the next-generation technologies that change how billions of users connect, explore, and interact with insurance companies. Our products need to handle information on a massive scale. We're looking for engineers who bring the best ideas from all areas, including application management, application sustenance needs, Application monitoring, application deployment needs, oversee application deployments, application support, the list goes on and is growing every day. We need our engineers to be versatile, display leadership qualities and be enthusiastic to tackle problems and requests across from applications to the underlying infrastructure on which applications are running. Major Duties and Responsibilities Application support ( Incident Triage, RCA, and Fix Code/Config/ Data/ Emergency fixes) Deployment needs ( Change management coordination/ Release certification) Standardize/Optimize: Support needs (KB articles), Alert Reduction, Automations Infrastructure support ( Changes and followups with relevant teams) Performance tuning , Security Vulnerability changes Participate in Life Cycle Management of support. Monitor and enforce proactive assessments for application asserts Extend support with the Infrastructure and DevOps team on monitoring and alerts refinements Learning curve on application technology stack Provide fucntional guidance and support various stakeholders Regulatory / Compliance / Audit support Defects/System Bug < 40 hours of development Work indipendently with minimal support Follow-up on Problems related to infrastructure/Network/ Vendor issues Technical Skills (preferred) Cloud Technologies Azure, Azure Kubernets Service , App services Application Technologies Full Stack .NET , Angular , JavaScript, jQuery, HTML5, CSS Databases Mongo DB, Cosmos, Blob Storage, Azure Table Storage, Redis Cache, SQL, Tools Visual Studio Code, Browser developer tools, Service Now, Postman Version Control Tools GitHub Build and Deployment Tools Jenkins, JIRA, Swagger, Docker, Kubernetes, Apache Httpd Monitoring Tools Azure Appinsights, Kibana, OpenSearch Good to Have Support Experience, ITSM/ITIL, SRE, Azure Fundamentals , Service now Experience 3 - 6 years’ experience in support which involved shift working hours Willing to work in shifts Excellent Experience working with best support practices Proven track record in adhering to SLA’s for support tickets Experience in supporting Azure, docker, and Kubernetes activities is a must. Exposure in Continuous Development and Continuous Integration DevOps methodologies and processes Experience in supporting InsureTech applications is a big plus Proven experience in collaborating and working in small teams or projects Fluent in English both written and spoken Outstanding communication and presentation abilities Ability to work autonomously, well organised Pragmatic and open-minded Passionate about learning new technologies and concepts Strong experience with matrix organization and business projects multi-disciplinary teams International exposure and multi-cultural experience Qualifications B.Tech/BE/MCA/M.Tech degree in Computer Science, similar technical field of study or equivalent practical experience. Software support experience in one or more general purpose programming languages. Infrastructure support experience on Docker and Container Environments. Working proficiency and communication skills in verbal and written English. · Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers TBD

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver No Performance Parameter Measure 1 Process No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT 2 Team Management Productivity, efficiency, absenteeism 3 Capability development Triages completed, Technical Test performance Mandatory Skills: Redhat OpenShift. Experience: 5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Role: Technical Support Engineer - IT Infrastructure Specialist(DAAS) Experience: 3 + years Location: Visakhapatnam Roles & Responsibilities: Answer incoming calls from end user, create a ticket in ITSM applications and Triage the Issue reported (or) Work on the requested service Triage Simple to Intermediate complexity hardware faults and software defects• Work on Service Requests related to End-user configuration requests Proactively assign email tickets and make outbound calls to end customers on their Service Requests Work with end users on issues related to Windows Application & Software Troubleshooting hardware and computer peripherals such as printers and fax machines Perform password resets and provides required access to end users Diagnose and Isolate problems based on the nature of the Issue and raise Service request with vendors as needed Provide Complete management of Service Request from Case creation to Resolution Suggest improvements to process and workflow in the support center Identify problems related to chronic cases and work with Senior Engineering resources to identify the root cause Support multiple different customer’s environments and ticketing systems. Technical Skillset Requirements Knowledge of OSI reference model and Protocols Understanding of a Domain/corporate IT environment including PC & Laptop setup Provide technical support on Windows OS and MACOS platform Troubleshoot system specific issues related to PC & Laptop Working knowledge of Windows Active Directory and ability to add, remove users and perform password resets Work on issues related to DNS and ability to isolate Network issues with Service Provider Troubleshoot issues related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Troubleshoot system specific issues around peripherals - Printer, Fax and peripherals Knowledge of DHCP and troubleshoot issues related to Network Configuration and troubleshooting skills related to Microsoft Applications (Outlook, O365, OneDrive, Teams) Experience with Intel Endpoint Management Assistant, Microsoft Office 365 Admin Center Management, Intune and BitLocker. Role Qualifications and Requirements: The following are minimum qualifications and requirements required for this role. Able to work independently with limited supervision and be successful in a team environment. 2-3 years of relevant work experience. Understanding of Operating systems and Desktop hardware. Ability and desire to quickly learn new technologies and concepts. Strong Oral and Written communication skills. Strong Interpersonal & Analytical skills. Adherence to QA Program. Ability to work well in a team environment. Work a flexible work schedule including nights and weekend shifts (24/7) Job Type: Full-time Pay: ₹600,000.00 - ₹650,000.00 per year Shift: Night shift Rotational shift Application Question(s): How many years of experience do you have with Active Directory? How many years of experience do you have with Windows OS? Experience: Technical Support Engineer: 2 years (Required) Location: Hyderabad, Telangana (Preferred) Work Location: In person

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Managed Cloud Security Services Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are seeking a highly experienced and technically proficient Cloud Security Specialist to lead and advise on the implementation, optimization, and governance of cloud security solutions across Microsoft CASB and CSPM platforms. The ideal candidate will bring deep expertise in cloud security architecture, policy management, and incident response across AWS, Azure, and GCP environments. This role is critical in ensuring the organization’s cloud infrastructure remains secure, compliant, and resilient Roles & Responsibilities: -CASB (Cloud Access Security Broker): -Real-time threat monitoring, policy lifecycle management, incident triage and investigation using Microsoft CASB. -Cloud Security Posture Management (CSPM): -Continuous assessment of multi-cloud environments (Azure, AWS, Ali Cloud) for misconfigurations and compliance gaps using DivvyCloud; enforcement of cloud security policies and RBAC governance. -Cloud Security Operations: -Alert triage, incident lifecycle management, and remediation support for DevOps teams; generation of executive-level vulnerability and compliance reports. -Cloud Network & Identity Security: -Role-based access control (RBAC) policy management, cloud network segmentation, and enforcement of security baselines across cloud platforms. -Tools & Platforms:Microsoft CASB, Divy Cloud, Tripwire, Azure, AWS, Ali Cloud. -Experience with containers and Kubernetes security -Familiarity with Infrastructure as Code (IaC) security, CI/CD pipeline, DevSecOps -Cloud-native security tools (e.g., AWS Config, Azure Policy, GCP Security Command Center). Professional & Technical Skills: -Real-time monitoring of user activity in CASB and data movement in cloud apps. -Policy enforcement for data loss prevention (DLP), access control, and threat protection. -Integration with Microsoft Defender and other security tools for incident response. -Continuous assessment of cloud resources for misconfigurations using Divvy Cloud. -Automated remediation workflows and policy enforcement. -Role-based access control (RBAC) and cloud network security management -Generating compliance and vulnerability reports for audits and executive review. -Networking, encryption, and logging best practices Cloud Access Security Broker – Microsoft CASB: -Provide subject matter expertise in the deployment and optimization of Microsoft CASB. -Lead continuous and real-time monitoring to detect and mitigate malicious activity across cloud services. -Oversee the development and refinement of built-in policies and templates. -Manage configuration and policy lifecycle: additions, updates, and deletions. -Support and guide security incident investigations using CASB insights and telemetry. Cloud Security Posture Management (CSPM): -Continuously assess and monitor cloud assets in AWS, Azure, and GCP for misconfigurations and non-standard deployments using Divy Cloud. -Define and enforce mandatory security policies for newly released cloud services. -Maintain and evolve cloud compliance policies in alignment with enterprise security requirements. -Analyze and prioritize alerts and incidents related to cloud workloads; guide resolution strategies. -Manage the full lifecycle of cloud security incidents, including escalation and root cause analysis. -Generate and present executive-level and technical reports on vulnerabilities and compliance posture. -Govern RBAC policies and oversee cloud role entitlements across platforms. -Maintain cloud network security policies and ensure alignment with architectural standards. -Provide expert remediation guidance to DevOps and development teams, promoting secure-by-design practices. -Deliver regular reporting and insights on cloud security posture and trends. - Experience in cybersecurity, including substantial hands-on expertise in cloud security as a Specialist or in an advisory capacity. -Demonstrated ability to lead cross-functional initiatives and influence cloud security posture across large-scale environments. -Strong analytical and communication skills with the ability to translate technical risks into business impact Additional Information: - The candidate should have minimum 2 years of experience in Managed Cloud Security Services. - This position is based at our Gurugram office. - A 15 years full time education is required. 15 years full time education

Job Description: Job Description POSITION RESPONSIBILITES Monitor the ServiceNow ticket queue and event monitoring tools (Zenoss) for incoming incidents & requests Perform initial investigation and/or troubleshooting of systems (windows/ Linux/ AWS) and network issues to resolve issue basis SOPs available Process all support incidents and Task requests within SLA by following procedural requirements Escalate to secondary support teams in timely manner, where necessary, to ensure timely resolution Thoroughly document steps taken to resolve or escalate incidents within ServiceNow tickets Participate in Bridge calls to help resolve system outages and restore service to users and Guardian partners Identify and address repeating alert trends or non-actionable alerts to streamline and optimize services Suggest defects and product/infrastructure enhancements to improve stability and automation Perform Incident management based on ITIL principles Participate in periodic skills enhancement sessions and training courses Prepare and deliver standard scheduled reports to support service trending and optimization Develop, document and update standard operating procedures and knowledgebase articles. REPORTING RELATIONSHIPS This position reports to the EOC Manager. CANDIDATE QUALIFICATIONS Functional Skills EOC team needs to perform on 4 Technologies primarily, and candidate needs to one expertise in 1 of these and working knowledge in others: The technologies are: Windows Server Administration Linux and Unix Server Administration Network Administration and Telecom services AWS DevOps Working knowledge of the following industry standard technologies is required for this role, including: Server Hardware (Cisco UCS, IBM P-Series) Cloud Technologies (Amazon Web Services (AWS) Core Services, Terraform, Security Groups, Jenkins) Citrix Microsoft Active Directory Networking (TCP/IP, QIP (DNS), Wireless, F5, Riverbed) Security (Anti-virus (Trend Micro, Symantec), SSL Certificate Management) Strong experience working with ticketing tools such as ServiceNow, Zenoss or any other monitoring tool, Cloud monitoring tools (CloudWatch, CloudTrail), AppDynamics (or similar APM tool) Strong problem-solving and troubleshooting skills Keen analytical and structured approach to problem solving Ability to follow instructions and Standard Operating Procedures (SOPs) Excellent written and spoken English language skills with an ability to speak loudly and clearly Outstanding customer service skills and dedication to customer satisfaction Excellent documentation skills Proven ability to work independently Ability to work well in a team environment Ability to accommodate flexible work schedules Ability to triage outage bridge calls and drive calls to closure. Comfortable with “crisis” situations that require critical thinking, problem definition and diagnosis skills Ability to speak confidently with Developers, Engineers and Management Leadership Behaviors Take ownership & accountability for actions and results Takes action to resolve customer problems promptly & to ensure customer satisfaction Demonstrates high standards of professionalism, integrity & customer service POSITION QUALIFICATIONS Total of 4 years+ experience including a minimum of 2 years of experience in a 24x7 Network Operations Center & Service Management role Strong Microsoft Word, Excel, PowerPoint skills Bachelor’s Degree or similar required A +, Network +, Security +, Microsoft, Cisco Certifications preferred Flexibility to work in 24x7x365 shifts on rotational basis Must be comfortable working in a highly critical, fast paced environment with shifting priorities The EOC is available 24x7x365 and requires onsite coverage. Shifts can vary across a 24-hour clock. Shifts may change periodically to vary work days. Location: This position can be based in any of the following locations: Chennai, Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday

About this role: Within the global Compensation & Benefits team, the Benefits Associate will be responsible for working with the Benefits Team and local HR Managers to deliver support the administration of cost-effective and ccompetitive benefit programs in assigned countries. The Benefits Associate proactively handles all aspects of day-to-day benefit operations and benefit administration, partnering closely with other members of the benefit team as well as HR, Payroll, Finance, Legal, Internal Communications, and benefits vendors. What you’ll do: Triage ASKHR ticketsassociate inquiries & and answer questions Update benefits communications resources including intranet pages Support administrative processes such as car fleet, manual new hire enrolments, etc. Collaborate with Benefits team and Country HR Managers to administer cost-effective and competitive benefit plans within assigned countries. Raise PO’s & and pay invoices Support benefit integration error reports Action Workday tasks Support administrative processes such as car fleet, manual new hire enrolments, etc. Collaborate with Benefits team and Country HR Managers to administer cost-effective and competitive benefit plans within assigned countries. Assist with local, international, and global projects as requested. What you’ll need: Some HR related or benefits related experience (e.g. internship or rotational role) or at least 1 years of professional experience) Bachelor’s degree is preferred. Experience with HRIS and/ or inquiry ticket /triage system is preferred. Superb customer service skills & and sense or of urgency in a service environment. Ability to handle multiple high priority tasks simultaneously & meet the SLAs Strong communications & and interpersonal skills, including strong written and spoken English language skills. Problem -solving skills, detail oriented and ability to handle sensitive situations. . High level of proficiency in Microsoft & and Google applications. What we offer: Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) Collaborative, team-oriented culture that embraces diversity. Professional development and unlimited growth opportunities #LI-AS13 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we’ve grown to more than 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work . What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com . Job Requisition ID:102003 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.

Job Summary: Functional & Automation Test Engineer We are seeking a highly skilled Functional & Automation Test Engineer to support testing initiatives across our Oracle Opera Cloud Property Management System (PMS) and Windsurfer Central Reservation System (CRS) platforms, along with a broad ecosystem of integrated systems. This is a hands-on role requiring deep functional understanding and technical proficiency in modern testing practices, including automation frameworks. The ideal candidate will possess a strong understanding of hospitality distribution platforms, experience with property and central reservation systems, and the ability to translate business requirements into platform configurations. Familiarity with interfacing systems such as PMS, IBE, GDS, and channel managers are essential. Overlapping 3-4 hours in US time. Position: Automation Engineer 5+ years of combined experience in functional and automation testing Remote Budget : 1lpm Responsibilities: Design, develop, and execute test plans for Oracle Opera Cloud PMS and Windsurfer CRS,covering: o Unit, functional, system integration, and end-to-end testing  Validate configurations in alignment with documented hotel operations, finance, marketing,and IT requirements Build and maintain automated test scripts using modern frameworks (e.g., Selenium, Cypress,Playwright, REST Assured) Collaborate with cross-functional teams and vendor representatives to test integrations with: Trisept, SAP Commerce, Oracle Simphony POS, Saflok Key System, in-room systems,payment gateways, and more Enterprise platforms like Snowflake, SailPoint, and SAP BRIM Perform defect triage and root cause analysis across multiple interconnected systems Ensure full test coverage across API layers and UI components Support performance, regression, and data validation testing where applicable Contribute to CI/CD pipeline integration for automated test execution and reporting Requirements: Hands-on experience with test automation tools and frameworks (e.g., Selenium WebDriver,TestNG, Postman, JMeter) Experience testing system integrations involving REST APIs, enterprise service buses, and third-party vendor system Solid understanding of test case management tools (e.g., Jira/Xray, Zephyr, TestRail) Familiarity with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps) Excellent communication and collaboration skills to work with global and cross-functional teams Joining: Immediate Job Type: Full-time Pay: ₹50,000.00 - ₹100,000.00 per year Schedule: Day shift Work Location: In person Speak with the employer +91 6393722524

Job Description below: Location: Gujarat Experience: 5-9 Years Notice Period: Immediate 5 to 9 Analyze the NFR for Performance testing and identify the scope. Prepare Perf. testing effort estimation for the applications in scope Prepare Performance plan/strategy for applications in scope. Create test script for Perf. Testing using tool e.g. Load runner, Jmeter, Neo load etc. Execute the test script and monitor the server performance and capture various performance metrics Analyze the performance metrics and identify issues. Log defects for the identified issues and coordinate with dev team for the fix. Retest the defect after fix. Participating in daily stand-up call & triage calls Update all stake holders (onsite/offshore) on current perf. testing status. Prepare the Performance Test Execution Summary report.

JD - SOC Analyst We are looking for 1-3 years of SOC Analyst Essential Responsibilities: Splunk Deployment Splunk implementation and configuration Correlation rules Performance Optimization / Performance Tuning Monitors alerting tools and also handles escalated incidents from the Helpdesk, Physical Security, Network Team, and Customers. Triages alerts as they come in and act appropriately. Respond to common alerts in a consistent and repeatable manner from multiple alerting sources. Responsible for triage of a variety of alerts stemming from C2 beaconing, malware, or phishing attempts. Provide escalations of unknown threats to Level 2. Identify abnormal security events and trigger the call list/distribution list. Qualifications/Requirements: Minimum IT Diploma Holder or equivalent. Ability to work in rotating shifts and also be on-call outside of shift hours on a regular and recurring basis. Possess personal and professional integrity. Individuals will be required to submit to a background examination. Good oral and written communication skills. Possess a desire to solve problems logically. Desired Characteristics: Ability to perform logical problem-solving. Possess a basic understanding of enterprise-grade technologies including operating systems, databases, and web applications. Ability to read and understand primary system data including security event logs, system logs, application logs, and network traffic. Demonstrate understanding of basic internet traffic concepts (e.g. DNS, HTTPS, HTTP). Network infrastructure knowledge (e.g. router, switch, firewall). Security best practices for operating systems such as Microsoft Windows or Redhat. Experience working in high-performing teams and understanding the dynamics of teamwork in a SOC environment. Desired Characteristics: Ability to perform logical problem-solving. Possess basic understanding of enterprise grade technologies including operating systems, databases and web applications. Ability to read and understand basic system data including security event logs, system logs, application logs, and network traffic. Demonstrate understanding for basic internet traffic concepts (e.g. DNS, HTTPS, HTTP). Network infrastructure knowledge (e.g. router, switch, firewall). Security best practices for operating systems such as Microsofot WIndows or Redhat. Experience of working in high performing teams and understand the dynamics of teamwork in a SOC environment. About TechDefence. Techdefence Labs is Information Security Consulting Company based out of Ahmedabad with 200+ Customers on Board. We master into Cyber Security Assurance & compliance program, Threat and vulnerability Management and Security Operation Center Services.

WAF (Radware) L1 and L2 Analyst Location: Noida, India Experience Required: L1: 1–3 years L2: 3–5 years Job Type: Full-Time /On-site/Hybrid Key Responsibilities: L1 Responsibilities: Monitor Web Application Firewall (Radware) alerts and logs.Perform initial triage and basic troubleshooting of security incidents. Escalate complex issues to L2 team with detailed incident documentation. Regularly check policy violations and suggest tuning recommendations. Perform health checks of WAF systems and ensure uptime. Maintain shift handover logs and ensure seamless communication. L2 Responsibilities: Manage WAF policy configurations and rule tuning for Radware WAF. Analyze web traffic and logs to detect and mitigate application-layer attacks (OWASP Top 10). Collaborate with application and network teams to implement protection strategies. Conduct RCA (Root Cause Analysis) of incidents and fine-tune policies to reduce false positives. Lead WAF upgrades, patching, and performance tuning. Provide mentorship and support to L1 analysts. Skills & Qualifications: Strong understanding of Radware AppWall or equivalent WAF platforms.Familiarity with HTTP/HTTPS, SSL certificates, DNS, Load Balancers, and Web Servers. Experience with threat analysis and mitigation of SQLi, XSS, CSRF, etc. Working knowledge of ITIL processes and incident management tools (like ServiceNow). Hands-on with packet analysis tools (e.g., Wireshark) is a plus. Security certifications such as CEH, CompTIA Security+, or vendor-specific Radware certifications (preferred). Job Type: Full-time Pay: Up to ₹700,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): How many years of experience in WAF (Radware)? Are you an Immediate Joiner? Experience: minimum: 1 year (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

Req ID: 329819 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Testing and Quality Assurance Services to join our team in Bangalore, Karnātaka (IN-KA), India (IN). Senior Quality Engineer Senior Quality Engineer Who we are: NTT DATA America’s strive to hire exceptional, innovative and passionate individuals who want to grow with us. Launch by NTT DATA is the culmination of the company’s strategy to acquire and integrate the skills, experience, and technology of leading digital companies, backed by NTT DATA’s core capabilities, global reach, and depth. How You’ll Help Us: Our clients need digital solutions that will transform their business so they can succeed in today’s hypercompetitive marketplace. As a team member in our Quality Engineering practice, you will help make these digital solutions come to life by ensuring every deliverable is defect-free. You will routinely deliver automated testing solutions to clients that will impact their products, customers, and services. How We Will Help You: Joining our Quality Engineering practice is not only a job, but a chance to grow your career. We will make sure to equip you with the skills you need to implement enterprise-grade test automation and help your teams produce robust, defect-free applications that you can be proud of. Whether it is providing you with training on quality assurance practices, a new programming language, test automation tools, or helping you get certified in a variety of areas, we will help you grow your skills so you can continue to deliver increasingly valuable work. Roles & Responsibilities: Maintain an automation-first mindset and approach. Primary point of contact for the QE team and responsible for all QE deliverables Enforce testing best practices and guide the team to follow those standards. Finds opportunities for automation in lieu of manual testing and enforces the Automation First, Contract First approach. Design & develop test automation frameworks and customize test automation framework on project needs. Understand and follow business requirements, identify gaps in the business requirements, advice the client accordingly and helps the team in covering all business use cases. Able to define test strategy and leads the team in implementing it. Guide QEs on test plan, approach, tools, and test automation scripting needs. Identify, define, and manage tools and processes for the team. Mentor team members on Scrum and Agile framework. Effectively use and guide the team on test management tool (test design, execution, reporting, traceability matrix) Assist in implementation of the test management tool within the team. Establish, generate, and publish test execution & bug reports, testing metrics, trends etc. Effectively use and guide the team on defect management process (Create, set priority/severity, retest, close, root cause analysis, defect prevention) Guide team members on identifying the root cause of bugs (e.g. API/BE, data, UI, logs, or environment issues etc.) Generate and guide team members on bug metrics and reports. Coordinate bug triage between business, dev, and test teams across all kinds of bugs. Drive and train team members to execute automated test cases (happy path, edge cases, negative, complex business scenarios) for browser-based or mobile applications. Drive and train team members to create and execute test cases (happy path, edge cases, negative, complex business scenarios) for REST or SOAP APIs. Train team members to write and execute complex SQL queries and commands. Lead internal team meetings and drive communication with clients. Actively participate in client meetings, project-wide reviews of requirements, system architecture and detailed design documents Manage and perform load and stress tests using enterprise level test automation tools. Manage, lead, and maintain physical, virtualized, and simulated test environments. Basic Qualifications: 8+ years of experience in designing and developing a new test automation framework from scratch using a test automation tool like Playwright /Selenium/Cucumber/Java 8+ years of hands-on experience in software testing and writing test automation code in at least one programming language like Java 4+ years of hands-on experience in developing and executing test scripts for REST or SOAP based APIs. 4+ years of experience in intercepting and mocking complex HTTP API calls in UI and API tests. 2+ years of experience in messaging systems (AMQ, WMQ or Kafka). 4+ years of experience in writing and guiding teams on complex end-to-end tests automation. 4+ years of experience on test management and defect tracking tools like Jira, Azure DevOps, HP ALM, etc. 4+ years of experience in driving defect management strategy (create, set priority/severity, retest, close, traceability, reporting etc.) 2+ years of experience in driving the team to implement automated test suites for all testing types (unit, component, API, UI, UAT, E2E, etc.) 3+ years of hands-on experience in writing and executing complex SQL queries and understands concepts like indexing, schemas, views, etc. 2+ years of experience in training team members to understand version control concepts. 2+ years of experience in guiding the team on version control concepts, tools and hands-on experience on commands and operations (like commit, fetch, push, pull, squash, resolve merge conflicts etc.) 3+ years of hands-on experience on at least one of the performance testing tools (e.g., JMeter, K6, LoadRunner, NeoLoad, etc.). 1+ years of experience in analyzing performance testing requirements and implementation of load, stress, endurance, volume testing etc. 2+ years of experience in leading the team on CI/CD pipeline implementation for automated tests suites. (in coordination with DevSecOps team) 2+ years of experience in creating test plan for accessibility and security testing. 2+ years of hands-on experience on cloud platforms (e.g., Azure, AWS, GCP) 1 year of understanding of Gen AI, Gen AI tools (e.g., GitHub CoPilot) and experience in leveraging Gen AI in quality engineering space. Language requirement: English Preferred Skills: Mobile test automation development is a big plus. Experience leading and working with cross-functional teams in fast-growing environment. Strong organizational skills and eager to tackle new challenges. Experience planning, designing, and implementing testing strategies and automation infrastructure for large scale system software. Ideal Mindset: Lifelong Learner. You are always seeking to improve your technical and nontechnical skills. Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. Communicator. You know how to communicate your design ideas to both technical and nontechnical stakeholders, prioritizing critical information and leaving out extraneous Please note Shift Timing Requirement: 1:30pm IST -10:30 pm IST About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Highly skilled Network Professional with deep expertise in SD-WAN, Ethernet, IP, MPLS, BGP , and other core enterprise network technologies. The candidate will have hands-on experience in designing, implementing, and optimizing large-scale enterprise networks, ensuring high availability, performance, and security. A strong understanding of routing protocols, WAN optimization, and service provider environments is essential. Responsibilities Act as a customer-facing technical lead for the design and migration of enterprise network services, including SD-WAN and MPLS-based solutions. Conduct customer solution audits and maintain post-sales design documentation to ensure it accurately reflects the live and in-life service status. Provide support for in-life MACDs (Moves, Adds, Changes, Deletes), including complex and commercial design changes, by working as part of a triage and delivery team to assess the impact of requests and evaluate incremental business proposals. Collaborate with service assurance teams to drive improvements in customer service experience and ensure consistent service quality. Attend service review meetings to assess customer feedback and perceived pain points, providing technical recommendations and driving actions to improve service quality and performance. Work in close collaboration with cross-functional teams (CFTs) to enhance the customer experience by driving the execution of actions identified through Service Improvement Planning (SIP) initiatives. Lead repeat ticket analysis for enterprise customers by conducting thorough Root Cause Analysis (RCA) and implementing Preventive and Corrective Actions (PCA) to reduce recurring incidents and network faults. Act as the L4 escalation point for complex network design issues, ensuring timely and effective resolution of critical service-impacting problems. Provide strategic advisory to enterprise customers, recommending network enhancements to optimize current operations and ensure scalable, future-proof architecture. Validate and approve critical network changes, ensuring seamless rollouts with minimal disruption to customer services. Drive post-sales technical design modifications by collaborating with cross-functional teams to deliver customized network improvements aligned with evolving customer requirements. Desired Skill sets CCIE/CCNP/SD-WAN Certified Excellent customer handling ability. Should have dealt with large team sizes. Experience on building process efficiency Expertise on implementation, installation, integration troubleshooting and overall functionalities.

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities As a Software Developer you'll participate in many aspects of the software development lifecycle, such as design, code implementation, testing, and support. You will create software that enables your clients' hybrid-cloud and AI journeys. Your Primary Responsibilities Include Envision, design, and build the Software infrastructure that keeps the solutions running. Challenge ideas, identify problems and create efficient solutions. Develop flexible, maintainable, and scalable application components. Collaborate with development peers and lead the way staying up to date with tools and technology trends Preferred Education Master's Degree Required Technical And Professional Expertise Min 4 yrs of exp. We are seeking a skilled Telecom Operations Specialist / Support Engineer to join our team. The ideal candidate will have a strong background in Linux Shell Scripting, SQL Database Querying, and hands-on experience with OSS/BSS systems in the telecommunications sector. Familiarity with Cramer tools, defect triage, and incident management processes are key to ensuring optimal performance and efficient resolution of network and service-related issues. Exposure to COTS products used in telecom operations is highly desirable Preferred Technical And Professional Experience Manage and monitor system resources, databases Develop and maintain shell scripts for automating repetitive tasks. Streamlining system operations in a Linux environment

Job Description Job Description and Responsibilities Job title Don’t use acronyms, keep it short, simple and meaningful for the external market, approved from the list Planning Systems SME (BTC) Work location Pune/India Shift Pattern Confirm regular shift pattern (in local time) for this role if applicable The Global Supply Chain Function is building a new Business Technology Centre (BTC) which has its main hub in Pune, India. This is an exciting opportunity to play a key role in a new global organisation that has a customer-centric and streamlined design at its core, and that seeks to fully integrate multiple geographies and the many internal functions that sit within Supply Chain. The global function is focused on standardisation and digitalisation with the goal being the creation of a digitalised end-to-end supply ecosystem that empowers teams to make data-driven decisions and share and leverage consistent data seamlessly. The BTC will bring together Sales & Operations Planning activity and decision-making delivering greater agility, reducing duplication and enabling Global Supply Chain to respond to business and customer needs more quickly, and to improve crisis management responsiveness. The Planning Systems SME will support the onboarding of a team of planners and provide day to day management and guidance to the team. They will be responsible for creating an open and supportive environment where people can learn and develop in their roles and contribute to the growth and success of the Business Technology Centre. Good communication, decision-making and problem-solving skills are crucial for this role. You will support our global planning community to maximize the effectiveness of our digital planning system (Kinaxis Maestro) across our global business teams. The role plays a key part in ensuring consistent planning practices are maintained whilst leveraging our global operating templates, supporting end users, troubleshooting system issues, and driving the adoption of new processes and continuous improvement initiatives. The role will guide and nurture a global community of functional experts who will work closely with the Global Planning Centre of Excellence (CoE) and the Information Technology (IT) teams to triage and prioritize ongoing process or technical defects, and crucially to drive approved enhancements within the system and across the business landscape. This position requires Kinaxis Maestro experience as a contributor or author, together with strong analytical skills and expertise in digital planning tools (e.g. Kinaxis) and recognised Enterprise Resource Planning (ERP) systems (e.g. SAP ECC or /S/4). The role holder must be skilled at fostering collaborative working relationships across the global supply chain function and cross-functionally with IT colleagues in Pune and other markets. What you will deliver (responsibilities) Articulate key outcomes and accountabilities that this person will deliver to be successful in this role. Ensure you describe the deliverables the results you want the job holder to deliver and not the process you expect them to apply to get to these outcomes Team Leadership Demonstrable experience leading and developing teams; given that this will be a new team recent experience in building and supporting teams as they grow would be highly valued. · Experience in managing and measuring performance and conducting employee performance reviews. · Highly skilled at fostering open and supportive communication that meets the needs of all team members, and adept at creating inclusive and open work environments. · Adept at providing guidance and support to individuals and understanding when there is a need to be more hands-on and involved. · Skilled at providing feedback and coaching their teams. System Expertise & User Support · Be the Subject Matter Expert for Kinaxis Maestro for the Supply Chain community, providing hands-on support, training and guidance to team members. · Respond proactively and collaboratively to user queries related to system functionality, troubleshooting, and best practices; act as the first line of support for system defects, triaging and escalating through a defined process based on criticality and business impact. · Identify potential systems challenges and constraints, as well as opportunities for enhancement based on feedback and insights gained · Responsible for gathering potential systems changes and for clearly articulating the business needs when planning future enhancements and ensuring any prioritisation decisions support the business and the user community. Training & Adoption · Create and deliver Kinaxis training sessions for users to enhance their proficiency and grow their knowledge of the tool and the impact their system activities have on other teams. · Actively participate in the global community of Planning System SMEs, led by the Planning Centre of Excellence; work collaboratively with the group to share trends, discuss challenges and identify and prioritise enhancement opportunities across different geographies. · Develop and maintain Planning training materials, Standard Operating Practice documentation, and share best practice ideals that are aligned to the Global Planning Operating Model. · Accountable for the smooth onboarding of new users, guiding them through the system driven end-to-end planning processes. · Support and encourage adoption of new system capabilities, ensuring effective change management. Process Optimization & Governance · Identify gaps or inefficiencies in how planners leverage the planning process functionality within Kinaxis and drive a mindset of continuous improvement and curiosity. · Collaborate with the CoE to drive ongoing improvements in planning practices in Kinaxis. · Ensure adherence to global standards, policies, and governance frameworks. · Delivery of agreed authoring and any minor enhancements within the system to meet prioritised business needs and requests. What you will need to be successful (eexperience, job requirements & qualifications) · These are the essential requirements of the job description and should focus on quantifiable criteria · Consider whether a degree and/or professional qualification is required to succeed in the role. If not a direct requirement for the role, academic achievements and professional qualifications should not be listed Education: · Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field. Professional Experience : · 8+ years of experience in Supply Chain Planning, with an excellent understanding of the end-to-end planning cycle (preferably gained from working within a global business environment) from demand, supply to inventory planning. The role holder must possess solid hands-on experience as a Contributor using Kinaxis RapidResponse / Kinaxis Maestro (and/or other similar advanced planning systems). Team leadership experience is a requirement and experience of building and developing teams and creating supportive and inclusive working environments would be highly valued. Requirements : · Demonstrated ability to lead, motivate and develop a team of planners (ideally within a global environment) including performance management and fostering an inclusive and supportive work environment. · Prior line management experience is essential. · Experience in performance management, including setting objectives, providing feedback and conducting performance reviews. · Skilled at setting clear goals and priorities for the team. · Proven experience in Supply Chain planning with hands on experience leading teams with a digital E2E tool · Strong analytical and problem-solving skills with a clear ability to analyse complex data and identify trends. · Excellent Communication and Interpersonal skills – both written and verbal. · Highly proficient in Digital Planning tools (Kinaxis Maestro) and ERP systems (SAP ECC, S4 Hana). · Expertise in documenting and standardising complex business processes – ideally in the planning domain. · Ability to foster a culture of innovation and continuous improvement within the team and a clear understanding of how systems can drive process innovation and success. · Excellent process and digital problem-solving and troubleshooting abilities. · Strong coaching and mentoring skills to enhance team members’ capabilities and to support the growing team in Pune. · Experience with recruiting and onboarding teams (desirable) · Experience participating in system implementation and change projects (desirable). You will work with Describe the team, key stakeholders, and any unique selling points of team culture

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Security Managed Services Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their Security Infrastructures and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, this role is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA) and focuses on second-line support for incidents and requests with a medium level of complexity. The Security Managed Services Engineer (L2) may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focused on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to services supported. Certifications carry additional weightage on the candidate’s qualification for the role. CCNA certification in must, CCNP in Security or PCNSE or checkpoint certification is good to have. Required Experience: Moderate level of relevant managed services experience handling Security Infrastructure. Moderate level of knowledge in ticketing tools preferably Service Now. Moderate level of working knowledge of ITIL processes. Moderate level of experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Cross Technology Engineer (L2) is a developing engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational. Through the proactive monitoring, identifying, investigating, and resolving of technical incidents and problems, the Managed Services Cross Technology Engineer (L2) is able to restore service to clients. The primary objective of this role is to proactively review client requests or tickets and apply technical/process knowledge to resolve them without breaching service level agreement (SLA). The Managed Services Cross Technology Engineer (L2) focuses on second-line support for incidents and requests with a medium level of complexity and focusses across two or more technology domains - Cloud, Security, Networking, Applications and / or Collaboration etc. This role may also contribute to / support on project work as and when required. What You'll Be Doing Key Responsibilities: Proactively monitors the work queues. Performs operational tasks to resolve all incidents/requests in a timely manner and within the agreed SLA. Updates tickets with resolution tasks performed. Identifies, investigates, analyses issues and errors prior to or when they occur, and logs all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides second level support to all incidents, requests and identifies the root cause of incidents and problems. Communicates with other teams and clients for extending support. Executes changes with clear identification of risks and mitigation plans to be captured into the change record. Follows the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming critical tasks to be carried out in the next shift. Escalates all tickets to seek the right focus from CoE and other teams, if needed continue the escalations to management. Works with automation teams for effort optimization and automating routine tasks. Ability to work across various other resolver group (internal and external) like Service Provider, TAC, etc. Identifies problems and errors before they impact a client’s service. Provides Assistance to L1 Security Engineers for better initial triage or troubleshooting. Leads and manages all initial client escalation for operational issues. Contributes to the change management process by logging all change requests with complete details for standard and non-standard including patching and any other changes to Configuration Items. Ensures all changes are carried out with proper change approvals. Plans and executes approved maintenance activities. Audits and analyses incident and request tickets for quality and recommends improvements with updates to knowledge articles. Produces trend analysis reports for identifying tasks for automation, leading to a reduction in tickets and optimization of effort. May also contribute to / support on project work as and when required. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey. Academic Qualifications and Certifications: Bachelor's degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). Certifications relevant to the services provided (certifications carry additional weightage on a candidate’s qualification for the role). Relevant certifications include (but not limited to) - CCNP or equivalent certification CCNA certification in must, CCNP in Security or PCNSE certification is good to have Microsoft Certified: Azure Administrator Associate AWS Certified: Solutions Architect Associate Veeam Certified Engineer VMware certified Professional: Data Centre Virtualization Zerto, pure, vxrail Google Cloud Platform (gcp) Oracle Cloud Infrastructure (oci) SAP Certified Technology Associate - OS DB Migration for SAP NetWeaver 7.4 SAP Technology Consultant SAP Certified Technology Associate - SAP HANA 2.0 Oracle Cloud Infrastructure Architect Professional IBM Certified System Administrator - WebSphere Application Server Network Required Experience: Moderate level years of relevant managed services experience handling cross technology infrastructure. Moderate level knowledge in ticketing tools preferably Service Now. Moderate level working knowledge of ITIL processes. Moderate level experience working with vendors and/or 3rd parties. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

4-7 years of experience software testing with min 2-3 years of automation testing using Selenium or open- source testing software like Robot framework. ·Thorough understanding of the business/functional scope. ·Experienced with testing web and CRM applications. ·Design, create and maintain test plans and test cases. ·Perform functional, integration, regression, and end-to-end testing. ·Experience testing integration/APIs using SoapUI/Postman. ·Work closely with development and business teams. ·Provide recommendations on testing strategies. ·Analise and identify test cases for test automation. Should have automation mindset. ·Design and develop automated reuseable test scripts using Selenium/Robot Framework ·Analyse results of test runs and determine the reason of failures. ·Lead the design and implementation of testing processes, tools, and frameworks. ·Participate in design reviews and provide feedback on user story acceptance criteria. ·Perform system integration testing, including API testing for integrated third-party applications ·Communicate with the team on bug triage, perform defect management, and work with development team to verify defect fixes through release cycle ·Leads, guides and mentors the analysis, design, implementation and execution of the test cases, test procedures into suites. ·Ensures proper configuration management of data and tools used for testing, and traceability of the test to the test basis ·Automation testing experience on Salesforce CRM will be an advantage.

Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 5 years of experience with data structures/algorithms. Experience working on Linux, APIs and Services. Knowledge of programming languages such as Java, scala and C++. Ability to define software architecture, components, modules, interfaces, and data for a system to meet requirements, validating for correctness, functionality and reliability. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. The Google Home team focuses on hardware, software and services offerings for the home, ranging from thermostats to smart displays. The Home team researches, designs, and develops new technologies and hardware to make users’ homes more helpful. Our mission is the helpful home: to create a home that cares for the people inside it and the world around it. Responsibilities Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Develop scalable, reliable, and high-performance solutions that cater to the growing needs of the customers. Manage all technical aspects of development, unit testing, integration and deployments. Collaborate with peers and work with teammates to identify opportunities to make the Product/Features scalable. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .

Line of Service Advisory Industry/Sector FS X-Sector Specialism Risk Management Level Associate Job Description & Summary In-depth knowledge of application development processes and at least one programming and one scripting language (e.g., Java, Scala, C#, JavaScript, Angular, ReactJs, Ruby, Perl, Python, Shell). Knowledge on OS security (Windows, Unix/Linux systems, Mac OS, VMware), network security and cloud security. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats. Responsibilities L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Round the clock threat monitoring & detection Analysis of any suspicious, malicious, and abnormal behavior. Alert triage, Initial assessment, incident validation, its severity & urgency Prioritization of security alerts and creating Incidents as per SOPs. Reporting & escalation to stakeholders Post-incident Analysis Consistent incident triage & recommendations using playbooks. Develop & maintain incident management and incident response policies and procedures. Preservation of security alerts and security incidents artefacts for forensic purpose. Adherence to Service Level Agreements (SLA) and KPIs. Reduction in Mean Time to Detection and Response (MTTD & MTTR). Mandatory Skill Sets Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications (Preferred): - Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets SOC - Splunk Years Of Experience Required 2-5 Years Education Qualification B.Tech/MCA/MBA with IT background/ Bachelor’s degree in Information Technology, Cybersecurity, Computer Science a Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SOC Operations Optional Skills SoCs Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

Line of Service Advisory Industry/Sector Not Applicable Specialism Risk Management Level Senior Associate Job Description & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. " Job Description & Summary: We are seeking a professional to join our Cybersecurity and Privacy services team, where you will have the opportunity to help clients implement effective cybersecurity programs that protect against threats. Job Position Title: Associate /Senior Associate Level_SOC_Skill_Managed Services_ Competency_Advisory LOS Ahmedabad Location Responsibilities L1 - Minimum 2 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/ Vulnerability Management/ SOC platform management/ Automation/Asset Integration/ Threat Intel Management /Threat Hunting. L2 - Minimum 4 years of relevant experience in SOC/Incident Management/Incident Response /Threat Detection Engineering/Vulnerability Management/ SOC platform management/ Automation/ Asset Integration/ Threat Intel Management/Threat Hunting. Round the clock threat monitoring & detection Analysis of any suspicious, malicious, and abnormal behavior. Alert triage, Initial assessment, incident validation, its severity & urgency Prioritization of security alerts and creating Incidents as per SOPs. Reporting & escalation to stakeholders Post-incident Analysis Consistent incident triage & recommendations using playbooks. Develop & maintain incident management and incident response policies and procedures. Preservation of security alerts and security incidents artefacts for forensic purpose. Adherence to Service Level Agreements (SLA) and KPIs. Reduction in Mean Time to Detection and Response (MTTD & MTTR). Mandatory Skill Sets Certified SOC Analyst (EC-Council), Computer Hacking Forensic Investigator (EC-Council), Certified Ethical Hacker (EC-Council), CompTIA Security+, CompTIA CySA+ (Cybersecurity Analyst), GIAC Certified Incident Handler (GCIH) or equivalent. Product Certifications Product Certifications on SOC Security Tools such as SIEM/Vulnerability Management/ DAM/UBA/ SOAR/NBA etc. Preferred Skill Sets SOC - Splunk Years Of Experience Required 2-7 Years Education Qualification B.Tech/MCA/MBA with IT background/ Bachelor’s degree in Information Technology, Cybersecurity, Computer Science Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master of Business Administration, Bachelor of Engineering Degrees/Field Of Study Preferred Certifications (if blank, certifications not specified) Required Skills SoCs Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date