Get alerts for new jobs matching your selected skills, preferred locations, and experience range. Manage Job Alerts
4.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Summary In close collaboration with the Global Program Safety Lead (GPSL) provides robust safety evaluation expertise and medical innovation in order to improve patients’ lives and impact on overall Novartis results. Ensures optimal patient safety for assigned compounds by identifying new safety signals early using internal and external spontaneous reporting databases. About The Role Major accountabilities: Lead the safety signal detection and triage activities for a challenging product portfolio. Identify new safety signals early based on review and comprehensive medical evaluation of technical hits in postmarketing spontaneous reporting databases analyzing single case reports as well as aggregate data available Provide expert evaluation of results of postmarketing signal detection activities at cross-functional team meetings: Product Safety Team, SMT/SMB, Joint Safety Committees as appropriate. Collaborate productively with the safety leads for the respective products and, as a core member of the cross-functional SMT, provide expert input for postmarketing signal detection activities using internal and external spontaneous reporting databases. Provide expert input to MSRB presentations to safety team and Global Head of Safety Signal Detection. Perform database searches in external Health Authority databases (FAERS/ Vigibase), analyzing and reporting the results. Perform QC checks of Health Authority database searches done by colleagues. Provide relevant inputs for enhancements of current systems and processes Provide safety input as it relates to postmarketing signal detection activities to safety documents, as well as ad hoc Health Authority queries. Act as Subject Matter Expert (SME) for postmarketing Safety Signal Detection (including participation in initiatives) and provide guidance on methodology used for automated signal detection to safety leads and cross-functional SMT/SMB. Manage Eudravigilance database requests i.e. monitoring Eudravigilance for assigned products, Lead the training and mentoring of junior Safety Signal Colleagues and take an active part at the medical safety onboarding activities. Drive the development and update of Business Guidance documents and SOPs accordingly Contribute to the development of new approaches of automated signal detection in internal/ external databases Key Performance Indicators Timeliness and quality of safety analyses, interpretations, and presentations Compliance with internal and external regulations and procedures. Ability to work effectively within a metrics organization Minimum Requirements: Medical Degree (MBBS or MD) required. Medical degree with specialization preferred. Work Experience Relevant experience (e.g., clinical, postdoctoral) after graduation. At least 4 years in drug development in a major pharmaceutical company, including 2 years in patient safety at an operational or medical position (or equivalent experience) is desirable. Experience in Quantitative Safety Signal Detection and Safety Signal Management related activities Experience in drug development, clinical trial methodology, regulatory requirements, scientific methodology, statistics and writing of publications. Proven ability to analyze, interpret, discuss, and present safety information both in writing and orally. Experience in preparing or contributing to preparation of safety assessments and regulatory reports involving safety information Experience with (safety or others) issue management. Skills Aggregate review Literature Review. Pharmacovigilance. Regulatory Compliance. Safety Science. Languages English. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Posted 1 day ago
3.0 - 5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Job Description: This job is responsible for performing commoditized activities which may include monitoring, managing events, servicing requests, and engineering. Key responsibilities may include assisting with network, systems, applications, access requests, and production support or security engineering. Responsibilities Incident tracking and resolutions Triage incidents, take complete ownership & accountability to ensure restoral of service/issue/failure Analyze batch flow, identify issues, fix the same and ensure proper batch completion. Drive closure of incidents & problems meeting defined SLA. Contribute in building the knowledge base for the team where ever required. Proactive root cause analysis and problem management skills. Provide regular communication to all the stakeholders. Flexible to support on weekends/holidays as and when required on rotation. Strive towards process improvement and automation. Education……B.E/B.Tech/B.Sc/B.C.A/M.C.A Certifications If Any Experience Range - 3 to 5 Required Skills Strong Production support back ground with exposure to Level two production support tasks. Experience on working with Oracle/ PL SQL, Unix/Linux, Autosys, JIL script, windows/networking basics. Knowledge in Informatica/Micro strategy would be preferred. Understanding of Incident, Problem, Change management Good Analytical and reasoning skills. Excellent communication & Interpersonal and relationship development skills Overall experience of 3 to 5 years Exposure to working in Global team Desired Skills Dotnet Understanding. Work Timings : 7 30 AM to 4 30 PM IST/11 30 AM to 8 30 PM IST/12 30 PM to 9 30 PM IST (Rotational) Weekend support (Rotational) Job Location: Hyderabad/Chennai.
Posted 1 day ago
7.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Supervising Security Analyst - Cyber Triage and Forensics Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity The Senior Security Analyst in Cyber Defense CTF (Cyber Triage and Forensics) plays a pivotal role in enhancing EY’s security posture by vigilantly monitoring, assessing, and managing incidents effectively. In collaboration with the team and leadership, to ensure strong security oversight and contribute to joint security monitoring and incident response initiatives. Key duties include triage, detailed investigations, clear communication, and comprehensive reporting, all contributing to the integrity and resilience of the EY’s cyber defenses. Essential Functions of the Job : You will work collaboratively to detect and respond to information security incidents, develop, maintain, and follow procedures for security event alerting, and participate in security investigations. Engage in proactive threat hunting and provide expert security assessments, utilizing EDR, SIEM, and other tools to understand and counteract the cybercrime landscape Communicate with IT stakeholders during incident response activities, ensuring effective containment, remediation, and accurate identification of compromise indicators Report on incident metrics, analyse findings, and develop reports to ensure comprehensive resolution and understanding of security events Act as an escalation point for incident response, shift lead, mentor junior team members, and contribute to team skill enhancement Analyse security events, provide feedback on security controls, and drive process improvements to strengthen the organization's security posture Maintain and improve security incident processes, protocols, and standard operating procedures to reflect best practices in security incident response Skills And Attributes For Success Proficient in Cyber investigation including evidence management in line with best practices and using advanced tools for threat detection and incident management including advanced querying with KQL Proficient in analyzing varied data sets, identifying malware, and conducting comprehensive security event analysis from network traffic attributes and host-based attributes to detect information security incidents and latent threats. Proficient in conducting detailed forensic investigations across various operating systems, with a keen eye for obfuscation and the ability to clearly communicate findings In-depth understanding of Active Directory security, with strong scripting abilities to automate response measures and improve operational effectiveness To qualify for the role, you must have Undergraduate or Postgraduate Degree in Computer Science, Engineering, or a related field (MCA/MTech/BTech/BCA/BSc CS or BSc IT) At least 7 years of overall experience with a minimum of 5 years specialized in incident response, computer forensics, and Security Operations. Proficiency in operating within a Security Monitoring/Security Operations Center (SOC) environment, including experience with CSIRT and CERT operations Demonstrated experience in investigating security events, threats, and vulnerabilities Strong understanding of electronic investigation and forensic methodologies, including log correlation, electronic data handling, investigative processes, and malware analysis In-depth knowledge of Windows and Unix/Linux operating systems, and experience with EDR solutions for threat detection and response Ideally, you’ll also Desired certifications such as SSCP, CEH, GCIH, GCFA, GCIA, GSEC, GIAC, Security+. Experience with security incident response in cloud environments, including Azure. Knowledge of legal considerations in electronic discovery and analysis Proficiency in scripting or programming (e.g., Shell scripting, PowerShell, C, C#, Python) Solid understanding of security best practices for network architecture and server configuration What We Look For Demonstrates integrity in a professional environment Strong ethical behavior Ability to work independently Possesses a global mindset for working with diverse cultures and backgrounds Knowledgeable in industry-standard security incident response processes, procedures, and lifecycle Positive attitude and Excellent teaming skills Excellent social, communication, and writing skills Good presentation skills Excellent investigative, analytical, and problem-solving skills Supervising Responsibilities: Coordinate escalations and collaborate with internal technology teams to ensure timely resolution of issues Provide mentoring and training to other team members as required, supporting their development and ensuring consistent team performance Other Requirements: Should be willing to work in shifts What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodation. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
Posted 1 day ago
5.0 years
0 Lacs
Pune, Maharashtra, India
Remote
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. About The Team Our team serves as a strategic bridge between the Business Technology organization and key business functions. We specialize in analyzing complex business problems and delivering innovative, cost-effective technical solutions that meet real-world user needs. As domain experts of salesforce.com platform, we partner closely with both internal and external technical teams, functional Business Analysts, and Project Managers. We thrive on translating business needs into clear, actionable requirements—gathering the right information to define solutions and drive clarity in decision-making. In collaboration with the Business Operations team, we help design and architect functional solutions tailored to customer needs, carefully balancing factors such as cost, time-to-market, scalability, and long-term serviceability. Our work directly supports the success of enterprise systems and empowers business stakeholders with smarter, more efficient tools and processes. Join us and be part of a high-impact team that drives significant transformation across the organization. About The Role As a Business Systems Analyst on our team, you’ll play a key role in delivering and supporting solutions on the Salesforce.com platform. You’ll collaborate with business stakeholders to understand their processes and challenges, translating those insights into clear, actionable requirements that drive relevant improvements. We are a forward-thinking team, and we’re adamant about using AI tools and automation to work smarter. You’ll be encouraged to find and apply innovative solutions to streamline work, enhance analysis, and increase team productivity. Key Responsibilities: Partner with business stakeholders to understand and document business processes, goals, and system gaps Lead the planning, prioritization, and execution of new projects and Salesforce enhancements Apply Agile Scrum practices, including participation in daily stand-ups, sprint planning, refinement sessions, and retrospectives Gather and refine requirements, create detailed JIRA stories with acceptance criteria, and collaborate closely with developers Create and implement test cases; coordinate and perform User Acceptance Testing (UAT), including issue tracking and user sign-off Triage and manage production issues with a solid sense of urgency, ensuring minimal disruption to business operations Identify and implement process improvements using automation and AI-powered solutions where appropriate Support organizational change efforts through documentation, training, and post-launch stabilization Maintain a broad understanding of related IT systems and integration points to ensure cohesive end-to-end solutions This role is ideal for someone who thrives in a dynamic, collaborative environment, embraces modern tools like AI for efficiency, and is passionate about problem solving using technology—especially Salesforce.com—to drive business success. About You 5+ years of Business Analyst experience Bachelor’s degree in Computer Science, MIS, Computer Engineering, or equivalent work experience A driven, curious, and fun-loving nature—you enjoy solving problems, learning new things, and bringing positive energy to the team Strong customer service mindset with a passion for delivering business value through technology Proven ability to manage stakeholder relationships with confidence and professionalism Experience supporting multiple integrated systems in an enterprise technology environment Hands-on experience with Agile/SCRUM frameworks and ceremonies Full project lifecycle experience including requirements gathering, configuration, testing, deployment, and change management Excellent analytical and problem-solving skills with strong attention to detail Ability to communicate clearly with both technical and non-technical audiences Demonstrated adaptability and eagerness to learn new technologies, including AI-powered tools High emotional intelligence, with strong interpersonal and collaboration skills Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Posted 1 day ago
3.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary: Ensure smooth and timely execution of recurring business processes by coordinating process milestones, resolving user queries, delivering engagement sessions, and driving closure across participating stakeholders. This role blends operational precision, platform support, and proactive stakeholder management for high-impact, cycle-based programs. Key Responsibilities: Coordinate and Deliver Enablement Sessions Conduct calendar-aligned walkthroughs or training events to guide stakeholders through process steps, system navigation, and policy compliance for each stage of the cycle. Drive Awareness Through Micro-Engagements Create and deliver bite-sized communication assets—emails, nudges, FAQs—to reinforce what needs to be done, when, and how. Resolve Platform or Process Queries Serve as the first line of support for user issues or clarification needs, aiming for resolution within defined service timelines. Track Milestones & Ensure Completion Monitor all phases of the cycle, flag delays, and follow up with accountable process owners to drive on-time closure of critical tasks. Maintain Reports & Dashboards Ensure trackers are kept up-to-date and surface key insights, delays, or risks in stakeholder reports. Support Low-Complexity Troubleshooting Collaborate with tech teams or vendors to triage issues, especially when there are system changes or process updates. Capture User Feedback to Improve Resources Identify recurring questions, update guides or knowledge bases accordingly, and partner with owners to optimize self-serve material. Participate in System or Process Testing Provide support in UAT, enhancements roll-out, or pilot testing during redesign or tech upgrades. Qualifications Educational qualification: An MBA in Human Resources from a premier institute Minimum work experience: 3-6 years of work experience of managing any cyclic HR processes Skills & attributes: Technical Skills High level of proficiency in MS Excel and PowerPoint is expected. Knowledge of Analytical tools, Power Apps would be an advantage Experience in collaborating with business leaders and driving strategic talent initiatives. Behavioural skills Strong communicator, highly energetic with ability to influence diverse stakeholders. Proven consultative approach and project management skills. High level of proficiency in networking & connecting internally and externally. Capable of designing and implementing HR solutions tailored to meet business needs Ability to deal with ambiguity and act even without complete direction. Detail-orientation Continuous improvement mindset - curious, proactive, and driven to evolve the user experience Additional Information About the Department Human Resources The Human Resources department at Dr. Reddy's Laboratories is the organizational heartbeat, dedicated to fostering a positive and inclusive work environment for their 24,000+ employees. As a well-executed Human Resources (HR) team, we foster a positive and productive workplace. Effective HR practices are involved in recruiting and retaining top talent, providing comprehensive employee development programs, and ensuring fair and transparent policies. The robust HR department at Dr. Reddys is cultivating a culture of open communication, employee engagement, and diversity and inclusion. Moreover, it plays a crucial role in conflict resolution, fostering a healthy work environment and aligns organizational goals with the well-being and professional growth of its employees, contributing significantly to overall company success. Benefits Offered At Dr. Reddy’s we actively help to catalyse your career growth and professional development through personalised learning programs. The benefits you will enjoy at Dr. Reddy’s are on par with the best industry standards. They include, among other things and other essential equipment, joining & relocation support, family support (Maternity & Paternity benefits), learning and development opportunities, medical coverage for yourself and your family, life coverage for yourself. Our Work Culture Ask any employee at Dr. Reddy’s why they come to work every day and they’ll say, because Good Health Can’t Wait. This is our credo as well as the guiding principle behind all our actions. We see healthcare solutions not only as scientific formulations, but as a means to help patients lead healthier lives, and we’re always attuned to the new and the next to empower people to stay fit. And to do this, we foster a culture of empathy and dynamism. People are at the core of our journey over the last few decades. They have been supported by an enabling environment that buoys individual ability while fostering teamwork and shared success. We believe that when people with diverse skills are bound together by a common purpose and value system, they can make magic. For more details, please visit our career website at https://careers.drreddys.com/#!/
Posted 1 day ago
0 years
0 Lacs
Gurugram, Haryana, India
Remote
Functional Description (FD) – Network Security Engineer (Level II) Function Title: Network Security Engineer – Level II Function Category: Network & Security Operations Experience Level: Intermediate Function Purpose: To ensure the integrity, confidentiality, and availability of enterprise networks by managing and securing firewall and intrusion prevention infrastructure. This includes deployment, configuration, monitoring, and optimization of network security appliances such as Palo Alto Networks NGFW, Cisco ASA, and IPS/IDS platforms. Key Functional Responsibilities: 1. Firewall Management: o Configure and manage Palo Alto Networks Next-Gen Firewalls via Panorama. o Administer Cisco ASA firewalls, including rule base updates, NAT configuration, and VPN setup (IPSec/SSL). o Apply firewall best practices to enforce segmentation and threat prevention. 2. Intrusion Prevention: o Operate and fine-tune IPS/IDS systems to detect and block malicious activity. o Analyze IPS logs and correlate with threat intelligence sources. o Work with SOC teams on incident triage and escalation. 3. Security Policy Enforcement: o Maintain and optimize security policies across platforms. o Review firewall and IPS rules regularly for cleanup and compliance. o Participate in change control processes for security configurations. 4. Troubleshooting & Support: o Act as L2 escalation point for network security issues. o Conduct root cause analysis of incidents related to firewall, VPN, or IPS systems. o Support after-hours maintenance or on-call duties as needed. 5. Documentation & Compliance: o Maintain configuration baselines, change logs, and security documentation. o Ensure adherence to NIST, ISO 27001, or internal audit requirements. Required Technical Skills: • Hands-on expertise in Palo Alto NGFWs (Pan-OS, Panorama). • Strong knowledge of Cisco ASA firewall CLI and ASDM. • Experience configuring and supporting VPNs (site-to-site, remote access). • Exposure to IPS technologies (e.g., Snort, Cisco Firepower, Palo Alto Threat Prevention). • Familiarity with networking protocols and troubleshooting (TCP/IP, DNS, HTTP/S, routing protocols). • Comfort with tools like Wireshark, Syslog servers, and firewall rule management tools. Preferred Skills / Good to Have: • Working knowledge of Cisco Firepower/FTD. • Understanding of cloud firewalls (Azure NSG, AWS Security Groups, Palo Alto Prisma). • Scripting or automation skills (Python, Bash). • Knowledge of Zero Trust models and microsegmentation. • Exposure to log management/SIEM tools like Splunk or Elastic
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Gurugram, Haryana, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Junior Security Analyst -Cyber Defense CTF (Cyber Triage and Forensics) Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity Cyber Triage and Forensics (CTF) - The Cyber Defense Response Center is responsible for monitoring and detecting information security events that could adversely impact EY information assets and resources. Its mission is aligned with the both the incident response and attack lifecycles A qualified candidate will have the opportunity to work with highly talent Cyber security professional experts to learn and develop new skills. Candidate will be exposed to many technologies and security tools whilst working with EY as well as career growth opportunity. CTF also deliver training to analysts to upskill. Your Key Responsibilities Perform front line accurate and precise real-time monitoring and analysis correlation of logs/alerts from a multitude of security devices with a focus on the determination of what was said as events constitute security incidents. Collaborate to detect and respond to information security incidents, develop, maintain, and follow procedures for security event alerting, and participate in security investigations. The CTF Junior Security Analyst must be competent to work at a technical level, be capable of identifying threats and vectors that cause security events and be able to follow defined procedures for mitigating said threats. Essential Functions of the Job : Respond to network and host based security events Participate in detecting, investigating, and resolving security events Identify and propose areas for improvement within the Cyber Defense Response Center Provide documentation and project support Serve as an escalation point for difficult problems and complex inquiries Server as shift lead when necessary Conduct detailed security event analysis from network traffic attributes and host-based attributes ( binary analysis, etc) to identify information security incidents Provide feedback on security control capability gaps based off of security intrusion trends Develop and maintain analytical procedures to improve security incident identification efficiency Demonstrate ability to drive process improvements and identify gaps Skills And Attributes For Success Information Security Principles, Technologies, and Practices Experience with multiple security event detection platforms Fair understanding of Linux, TCP/IP, Network Security, encryption standards etc Aware of Types of attacks (DOS, DDOS etc) Understand basic IDS / IPS rules to identify and/or prevent malicious activity Aware of security log analysis. Idea about various penetration testing and application testing methodology and tools is a definite plus. Comfortable navigating and troubleshooting Linux and Windows system issues To qualify for the role you must have Capability of working independently Soft Skills - Excellent communication skills; written and verbal. Good Presentation skills Good Investigative, analytical and problem solving skills Ability to work in a team, with little supervision and using own initiative Experience: Minimum of 1-2 years of experience in one or more of the following: Working in a Security Monitoring/Security Operations Center environment (SOC) Experience investigating security events, threats and/or vulnerabilities Understanding of electronic investigation and log correlation Proficiency with the latest intrusion detection platforms; working knowledge of Linux and/or Windows systems administration (Including AD). Scripting or programming (Shell scripting, Power Shell, C, C#, Java, etc) Qualifications, certifications and Education requirements: Under Graduate/Post Graduate Degree in Computer Science or Engineering or related domain (MCA/MTech/BTech/BCA /BSc CS or BSc IT). Desired Certifications: Any Cyber Security Certification Ideally, you’ll also have Good demeanour. Willingness to work a flexible shifts with schedules that includes nights, weekends and holidays; shifts can changed based on business needs. Demonstrated integrity in a professional environment Willingness to learn new technologies. What We Look For Under limited supervision the CTF (Cyber Triage and Forensics) Junior Security Analyst will report to the designated CTF Shift lead. The CTF Junior Security Analyst will perform tasks including monitoring, research, classification and analysis of security events that occur on the network or endpoint. The CTF Junior Security Analyst should have familiarity with the principles of network and endpoint security, current threat and attack trends, a basic understanding of the OSI model, and have a working knowledge of Defense in depth strategies. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Minimum qualifications: Bachelor’s degree or equivalent practical experience. 5 years of experience with software development in one or more programming languages. 3 years of experience with full stack development, across back-end such as Java, Python, GO, or C++ codebases, and front-end experience including JavaScript, or TypeScript, HTML, CSS, etc. 3 years of experience testing, maintaining, or launching software products, and 1 year of experience with software design and architecture. Preferred qualifications: Master's degree or PhD in Computer Science or related technical field. 5 years of experience with data structures/algorithms. 1 year of experience in a technical leadership role. Experience developing accessible technologies. About The Job Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Write and test product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
Posted 1 day ago
2.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Project Role : Security Advisor Project Role Description : Provide enterprise-level advice to make organizations cyber resilient. Assist in navigating the complex landscape of cyber threats, ensuring robust digital asset protection while maintaining trust with stakeholders. Must have skills : Security Information and Event Management (SIEM) Good to have skills : NA Minimum 2 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As a Level 1.5 SOC Analyst, your role involves deeper investigation of security alerts and confirmed incidents. You will validate escalated events using Sentinal One and Splunk SIEM, enrich them with context, and work closely with L3 analysts to assist in containment and timely remediation. You will also assist in improving detection fidelity and supporting SOAR automation. This role requires deep expertise in detection, investigation, containment, and remediation, as well as collaboration with multiple teams across security, IT, and compliance. Roles & Responsibilities: - Investigate alerts escalated by L1 to determine scope, impact, and root cause - Perform in-depth endpoint and network triage using Sentinel One - Use Sentinel One to perform endpoint analysis and threat validation - Correlate multiple log sources in Splunk to trace attacker activity - Enrich events with asset, identity, and threat intelligence context - Document investigation workflows, evidence, and final conclusions - Support L2 during major incidents by performing log or memory triage - Suggest improvements in alert logic & fine tunning. - Conduct threat research aligned to alert patterns and business context - Enhance alert fidelity with threat intel and historical context - Document investigation findings and communicate with stakeholders Professional & Technical Skills: - Alert Triage & Monitoring: Experience investigating escalated alerts using SIEM or EDR - Incident Response and Containment: Take necessary actions to contain, eradicate and recover from security incidents. - Identify opportunities for automation and work with SIEM Platform Support team for implementing it. - EDR Deep Dive: Using Real Time Response (RTR), Threat Graph, custom IOA rules - Proficiency in writing SPL queries, dashboards and providing fine tuning opportunities - Threat Hunting: Behavior-based detection using TTPs - Good understanding of malware, lateral movement, privilege escalation, and exfiltration patterns - Threat Intel Integration: Automation of IOC lookups and enrichment flows - Forensic Skills: Live host forensics, log correlation, malware behavioral analysis - Good experience in advanced threat detection and incident response - Proficiency in Sentinal One forensic and incident response capabilities - Playbook Development/Updation: Able to define, update, and optimize IR playbooks and workflows - Forensic analysis (memory, file systems, logs) - Cloud incident handling (AWS, Azure) - Dashboarding: Advanced visualizations and business-focused metrics in Splunk - Certifications: Splunk Certified Admin/ES Admin, SC-200, Sentinal One EDR vendor training - Sentinal One: Custom detections, forensic triage, threat graphs - Splunk SIEM (core + ES module): Searching Logs, Monitoring and investigating alerts. Additional Information: - The candidate should have minimum 2+ years in SOC/IR . - Experience in 24x7 environments, shift-based operations, or critical infrastructure response - This position is based at our Hyderabad office. - A 15 years full time education is required. - Bachelors in IT/Cybersecurity + advanced certifications (CISSP), Splunk Certified Admin/ES admin, EDR Certification (like Sentinal One) etc.
Posted 1 day ago
0.0 - 3.0 years
20 - 25 Lacs
Bengaluru, Karnataka
On-site
Must-Have Skills: ● 7+ years of QA experience with 2–3 years in a lead capacity ● Strong debugging skills across Web, backend APIs, and mobile (Android/iOS) platforms. ● Familiarity with tools like Postman, Charles Proxy, browser dev tools, mobile emulators, Kibana, etc. ● Prior experience with JavaScript test automation frameworks. ● Excellent communication and escalation-handling skills. ● Willingness to work in evening shifts, as needed. Nice-to-Have Skill: ● Experience in fintech or highly regulated industries. ● Familiarity with CI/CD, observability tools (Sentry, Grafana, etc.), and release governance. ● Exposure to production support models and RCA frameworks. Key Responsibilities: ● Customer Issue Debugging Lead root cause analysis for issues across web, mobile, and backend systems. Collaborate with developers and support teams to triage, replicate, and resolve customer-reported bugs with defined SLAs ● Stakeholder Communication Effectively communicate QA and production status to PMs, developers, and support managers. Provide clear and independent updates outside the traditional QA reporting chain when needed. ● Pre-Production Sign-Offs Drive and prioritize feature sign-offs in pre-prod, ensuring high-quality releases within SLA timelines. ● On-Call and Shift Support Collaborate closely with on-call developers and support leads during evening shifts to manage hotfixes, rollouts, or incident responses. ● Automation Oversight Leverage and support JavaScript-based automation frameworks (WebDriverIO, Playwright, etc.) to reduce regression risk. Job Type: Full-time Pay: ₹2,000,000.00 - ₹2,500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Kochi, Kerala, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Junior Security Analyst -Cyber Defense CTF (Cyber Triage and Forensics) Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity Cyber Triage and Forensics (CTF) - The Cyber Defense Response Center is responsible for monitoring and detecting information security events that could adversely impact EY information assets and resources. Its mission is aligned with the both the incident response and attack lifecycles A qualified candidate will have the opportunity to work with highly talent Cyber security professional experts to learn and develop new skills. Candidate will be exposed to many technologies and security tools whilst working with EY as well as career growth opportunity. CTF also deliver training to analysts to upskill. Your Key Responsibilities Perform front line accurate and precise real-time monitoring and analysis correlation of logs/alerts from a multitude of security devices with a focus on the determination of what was said as events constitute security incidents. Collaborate to detect and respond to information security incidents, develop, maintain, and follow procedures for security event alerting, and participate in security investigations. The CTF Junior Security Analyst must be competent to work at a technical level, be capable of identifying threats and vectors that cause security events and be able to follow defined procedures for mitigating said threats. Essential Functions of the Job : Respond to network and host based security events Participate in detecting, investigating, and resolving security events Identify and propose areas for improvement within the Cyber Defense Response Center Provide documentation and project support Serve as an escalation point for difficult problems and complex inquiries Server as shift lead when necessary Conduct detailed security event analysis from network traffic attributes and host-based attributes ( binary analysis, etc) to identify information security incidents Provide feedback on security control capability gaps based off of security intrusion trends Develop and maintain analytical procedures to improve security incident identification efficiency Demonstrate ability to drive process improvements and identify gaps Skills And Attributes For Success Information Security Principles, Technologies, and Practices Experience with multiple security event detection platforms Fair understanding of Linux, TCP/IP, Network Security, encryption standards etc Aware of Types of attacks (DOS, DDOS etc) Understand basic IDS / IPS rules to identify and/or prevent malicious activity Aware of security log analysis. Idea about various penetration testing and application testing methodology and tools is a definite plus. Comfortable navigating and troubleshooting Linux and Windows system issues To qualify for the role you must have Capability of working independently Soft Skills - Excellent communication skills; written and verbal. Good Presentation skills Good Investigative, analytical and problem solving skills Ability to work in a team, with little supervision and using own initiative Experience: Minimum of 1-2 years of experience in one or more of the following: Working in a Security Monitoring/Security Operations Center environment (SOC) Experience investigating security events, threats and/or vulnerabilities Understanding of electronic investigation and log correlation Proficiency with the latest intrusion detection platforms; working knowledge of Linux and/or Windows systems administration (Including AD). Scripting or programming (Shell scripting, Power Shell, C, C#, Java, etc) Qualifications, certifications and Education requirements: Under Graduate/Post Graduate Degree in Computer Science or Engineering or related domain (MCA/MTech/BTech/BCA /BSc CS or BSc IT). Desired Certifications: Any Cyber Security Certification Ideally, you’ll also have Good demeanour. Willingness to work a flexible shifts with schedules that includes nights, weekends and holidays; shifts can changed based on business needs. Demonstrated integrity in a professional environment Willingness to learn new technologies. What We Look For Under limited supervision the CTF (Cyber Triage and Forensics) Junior Security Analyst will report to the designated CTF Shift lead. The CTF Junior Security Analyst will perform tasks including monitoring, research, classification and analysis of security events that occur on the network or endpoint. The CTF Junior Security Analyst should have familiarity with the principles of network and endpoint security, current threat and attack trends, a basic understanding of the OSI model, and have a working knowledge of Defense in depth strategies. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 day ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
What you'll do Manage system(s) uptime across cloud-native (AWS, GCP) and hybrid architectures. Build infrastructure as code (IAC) patterns that meet security and engineering standards using one or more technologies (Terraform, scripting with cloud CLI, and programming with cloud SDK). Build CI/CD pipelines for build, test and deployment of application and cloud architecture patterns, using platform (Jenkins) and cloud-native toolchains. Build automated tooling to deploy service requests to push a change into production. Build runbooks that are comprehensive and detailed to manage detect, remediate and restore services. Solve problems and triage complex distributed architecture service maps. On call for high severity application incidents and improving run books to improve MTTR Lead availability blameless postmortem and own the call to action to remediate recurrences. What experience you need BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent job experience required 5-7 years of experience in software engineering, systems administration, database administration, and networking 2+ years of experience developing and/or administering software in public cloud Cloud Certification Strongly Preferred Proficiency with continuous integration and continuous delivery tooling and practices System administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.) Demonstrable cross-functional knowledge with systems, storage, networking, security and databases Experience in languages such as Python, Bash, Java, Go JavaScript and/or node.js Experience in monitoring infrastructure and application uptime and availability to ensure functional and performance objectives What could set you apart You have expertise designing, analyzing and troubleshooting large-scale distributed systems. You take a system problem-solving approach, coupled with strong communication skills and a sense of ownership and drive Kubernetes (CKA, CKAD) or cloud certifications. You are passionate for automation with a desire to eliminate toil whenever possible You’ve built software or maintained systems in a highly secure, regulated or compliant industry You thrive in and have experience and passion for working within a DevOps culture and as part of a team BS in Computer Science or related field. 2+ years of experience developing and/or administering software in public cloud 5+ years of programming experience (Python, Bash/Shell Script, Java, Go, etc.). 3+ years of experience monitoring infrastructure and application performance. 5+ years experience of system administration skills, including automation and orchestration of Linux/Windows using Terraform, Chef, Ansible and/or containers (Docker, Kubernetes, etc.) 5+ years experience working with continuous integration and continuous delivery tooling and practices Kubernetes: Design, deploy, and manage production-ready Kubernetes clusters. Cloud Infrastructure: Build and maintain scalable infrastructure on GCP using tools like Terraform. Performance: Identify and resolve performance bottlenecks in applications and infrastructure. Observability: Implement monitoring and logging to proactively detect and resolve issues. Incident Response: Participate in on-call rotations, troubleshooting and resolving production incidents. Collaboration: Promote reliability best practices and ensure smooth deployments. Automation: Build CI/CD pipelines, automated tooling, and runbooks. Problem Solving: Triage complex issues, lead blameless postmortems, and drive remediation. Mentorship: Guide and mentor other SREs.
Posted 1 day ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
What you’ll do? Design, develop, and operate high scale applications across the full engineering stack. Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Research, create, and develop software applications to extend and improve on Equifax Solutions. Manage sole project priorities, deadlines, and deliverables. Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity What experience you need? Bachelor's degree or equivalent experience 5+ years of software engineering experience 5+ years experience writing, debugging, and troubleshooting code in Java & SQL 2+ years experience with Cloud technology: GCP, AWS, or Azure 2+ years experience designing and developing cloud-native solutions 2+ years experience designing and developing microservices using Java, SpringBoot, GCP SDKs, GKE/Kubernetes 3+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs What could set you apart? Knowledge or experience with Apache Beam for stream and batch data processing. Familiarity with big data tools and technologies like Apache Kafka, Hadoop, or Spark. Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Exposure to data visualization tools or platforms.
Posted 1 day ago
1.0 - 2.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Junior Security Analyst -Cyber Defense CTF (Cyber Triage and Forensics) Today’s world is fueled by vast amounts of information. Data is more valuable than ever before. Protecting data and information systems is central to doing business, and everyone in EY Information Security has a critical role to play. Join a global team of almost 950 people who collaborate to support the business of EY by protecting EY and client information assets! Our Information Security professionals enable EY to work securely and deliver secure products and services, as well as detect and quickly respond to security events as they happen. Together, the efforts of our dedicated team helps protect the EY brand and build client trust. Within Information Security we blend risk strategy, digital identity, cyber defense, application security and technology solutions as we consider the entire security lifecycle. You will join a team of hardworking, security-focused individuals dedicated to supporting, protecting and enabling the business through innovative, secure solutions that provide speed to market and business value. The opportunity Cyber Triage and Forensics (CTF) - The Cyber Defense Response Center is responsible for monitoring and detecting information security events that could adversely impact EY information assets and resources. Its mission is aligned with the both the incident response and attack lifecycles A qualified candidate will have the opportunity to work with highly talent Cyber security professional experts to learn and develop new skills. Candidate will be exposed to many technologies and security tools whilst working with EY as well as career growth opportunity. CTF also deliver training to analysts to upskill. Your Key Responsibilities Perform front line accurate and precise real-time monitoring and analysis correlation of logs/alerts from a multitude of security devices with a focus on the determination of what was said as events constitute security incidents. Collaborate to detect and respond to information security incidents, develop, maintain, and follow procedures for security event alerting, and participate in security investigations. The CTF Junior Security Analyst must be competent to work at a technical level, be capable of identifying threats and vectors that cause security events and be able to follow defined procedures for mitigating said threats. Essential Functions of the Job : Respond to network and host based security events Participate in detecting, investigating, and resolving security events Identify and propose areas for improvement within the Cyber Defense Response Center Provide documentation and project support Serve as an escalation point for difficult problems and complex inquiries Server as shift lead when necessary Conduct detailed security event analysis from network traffic attributes and host-based attributes ( binary analysis, etc) to identify information security incidents Provide feedback on security control capability gaps based off of security intrusion trends Develop and maintain analytical procedures to improve security incident identification efficiency Demonstrate ability to drive process improvements and identify gaps Skills And Attributes For Success Information Security Principles, Technologies, and Practices Experience with multiple security event detection platforms Fair understanding of Linux, TCP/IP, Network Security, encryption standards etc Aware of Types of attacks (DOS, DDOS etc) Understand basic IDS / IPS rules to identify and/or prevent malicious activity Aware of security log analysis. Idea about various penetration testing and application testing methodology and tools is a definite plus. Comfortable navigating and troubleshooting Linux and Windows system issues To qualify for the role you must have Capability of working independently Soft Skills - Excellent communication skills; written and verbal. Good Presentation skills Good Investigative, analytical and problem solving skills Ability to work in a team, with little supervision and using own initiative Experience: Minimum of 1-2 years of experience in one or more of the following: Working in a Security Monitoring/Security Operations Center environment (SOC) Experience investigating security events, threats and/or vulnerabilities Understanding of electronic investigation and log correlation Proficiency with the latest intrusion detection platforms; working knowledge of Linux and/or Windows systems administration (Including AD). Scripting or programming (Shell scripting, Power Shell, C, C#, Java, etc) Qualifications, certifications and Education requirements: Under Graduate/Post Graduate Degree in Computer Science or Engineering or related domain (MCA/MTech/BTech/BCA /BSc CS or BSc IT). Desired Certifications: Any Cyber Security Certification Ideally, you’ll also have Good demeanour. Willingness to work a flexible shifts with schedules that includes nights, weekends and holidays; shifts can changed based on business needs. Demonstrated integrity in a professional environment Willingness to learn new technologies. What We Look For Under limited supervision the CTF (Cyber Triage and Forensics) Junior Security Analyst will report to the designated CTF Shift lead. The CTF Junior Security Analyst will perform tasks including monitoring, research, classification and analysis of security events that occur on the network or endpoint. The CTF Junior Security Analyst should have familiarity with the principles of network and endpoint security, current threat and attack trends, a basic understanding of the OSI model, and have a working knowledge of Defense in depth strategies. What We Offer As part of this role, you will work in a highly coordinated, globally diverse team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer: Continuous learning: You will develop the mindset and skills to navigate whatever comes next. Success as defined by you: We will provide the tools and flexibility, so you can make a significant impact, your way. Transformative leadership: We will give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You will be accepted for who you are and empowered to use your voice to help others find theirs. We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions and to receive other benefits and privileges of employment. Please contact us to request accommodations. EY is committed to being an inclusive employer, and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Make your mark. Apply now. EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
Posted 1 day ago
5.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Design, develop, and operate high scale applications across the full engineering stack Design, develop, test, deploy, maintain, and improve software. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit, globally distributed engineering team. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Manage sole project priorities, deadlines, and deliverables. Research, create, and develop software applications to extend and improve on Equifax Solutions Collaborate on scalability issues involving access to data and information. Actively participate in Sprint planning, Sprint Retrospectives, and other team activity What Experience You Need Bachelor's degree or equivalent experience 5+ years of software engineering experience 5+ years experience writing, debugging, and troubleshooting code in mainstream Java, SpringBoot, TypeScript/JavaScript, HTML, CSS 5+ years experience with Cloud technology: GCP, AWS, or Azure 5+ years experience designing and developing cloud-native solutions 5+ years experience designing and developing microservices using Java, SpringBoot, GCP SDKs, GKE/Kubernetes 5+ years experience deploying and releasing software using Jenkins CI/CD pipelines, understand infrastructure-as-code concepts, Helm Charts, and Terraform constructs What could set you apart Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. Git, Github) and build tools like Maven & Gradle. Relational databases (e.g. SQL Server, Oracle) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.8+) Automated Testing: JUnit, SoapUI
Posted 1 day ago
2.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
Equifax is seeking creative, high-energy and driven software engineers with hands-on development skills to work on a variety of meaningful projects. Our software engineering positions provide you the opportunity to join a team of talented engineers working with leading-edge technology. You are ideal for this position if you are a forward-thinking, committed, and enthusiastic software engineer who is passionate about technology. What You’ll Do Perform general application development activities, including unit testing, code deployment to development environment and technical documentation. Work on one or more projects, making contributions to unfamiliar code written by team members. Diagnose and resolve performance issues. Participate in the estimation process, use case specifications, reviews of test plans and test cases, requirements, and project planning. Document code/processes so that any other developer is able to dive in with minimal effort. Develop, and operate high scale applications from the backend to UI layer, focusing on operational excellence, security and scalability. Apply modern software development practices (serverless computing, microservices architecture, CI/CD, infrastructure-as-code, etc.) Work across teams to integrate our systems with existing internal systems, Data Fabric, CSA Toolset. Participate in technology roadmap and architecture discussions to turn business requirements and vision into reality. Participate in a tight-knit engineering team employing agile software development practices. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on network, or service operations and quality. Write, debug, and troubleshoot code in mainstream open source technologies Lead effort for Sprint deliverables, and solve problems with medium complexity What Experience You Need Bachelor's degree or equivalent experience 2+ years experience working with software design and Java, Python and Javascript programming languages 2+ years experience working with spring boot, Microservices. 3+ years experience with software build management tools like Maven or Gradle 2+ years experience with HTML, CSS and frontend/web development 2+ years experience with software testing, performance, and quality engineering techniques and strategies Experience with Cloud technology: GCP, AWS, or Azure What could set you apart Self-starter that identifies/responds to priority shifts with minimal supervision UI development (e.g. HTML, JavaScript, Angular and Bootstrap) Experience with backend technologies such as JAVA/J2EE, SpringBoot, SOA and Microservices Source code control management systems (e.g. SVN/Git, Github) and build tools like Maven & Gradle. Agile environments (e.g. Scrum, XP) Relational databases (e.g. SQL Server, MySQL) Atlassian tooling (e.g. JIRA, Confluence, and Github) Developing with modern JDK (v1.7+) Automated Testing: JUnit, Selenium, LoadRunner, SoapUI
Posted 1 day ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We are seeking an experienced and proactive Lead SOC Analyst to join our Security Operations Center team. The ideal candidate will bring deep expertise in SIEM and EDR technologies, strong incident analysis capabilities, and hands-on experience in automating incident response using SOAR platforms, particularly Palo Alto Cortex XSOAR. This role involves leading investigations, refining detection and response processes, and mentoring junior analysts. Key Responsibilities: Lead and manage security incident investigations, ensuring timely containment, eradication, and recovery. Administer and fine-tune SIEM (e.g., Splunk, QRadar, Sentinel) and EDR platforms (e.g., CrowdStrike, SentinelOne, Carbon Black). Analyze and triage alerts from multiple sources, correlating events to detect threats and breaches. Design, develop, and maintain automated playbooks using Cortex XSOAR (Demisto) to streamline response workflows. Create and update runbooks, documentation, and reporting metrics for incident response activities. Provide technical guidance and mentorship to SOC analysts. Conduct regular threat hunting to proactively identify potential compromises. Recommend improvements in security posture based on incident patterns and root cause analysis.Qualif ications5-7 ye ars of hands-on experience in a Security Operations Center environment.1-2 ye ars of experience in Cortex XSOAR (or equivalent) playbook development and SOAR automation.Strong knowledge of SIEM and EDR platforms, their configuration, log ingestion, tuning, and administration.Profic iency in analyzing Windows/Linux/Mac/Cloud logs, network traffic, and endpoint telemetry.Solid understanding of attack vectors, malware behavior, threat actors, and MITRE ATT&CK framework.Experi ence with scripting languages (e.g., Python, Bash) for automation and enrichment tasks. Pref er red Qualifications:Certif ications such as GCIA, GCIH, CEH, CISSP, CySA+, or equivalent.Experi ence with threat hunting tools and methodologies.Knowle dge of cloud-native security monitoring (AWS, Azure, GCP). Soft S kills:Excell ent communication and documentation skills.Strong analytical thinking and problem-solving abilities.Abilit y to prioritize tasks under pressure and handle escalations effectively.Leader ship and mentoring capability in a fast-paced SOC environment. Addi ti onal InformationAt Fre shworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - SaaS . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: ServiceNow - IT Service Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Cloud AI . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: IT Environment Management . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Power BI Visualization on cloud . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
10.0 - 14.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
A global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose-built solutions and modern technology platforms that deliver world class outcomes and experiences. A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights. Strategic Focus Managing the delivery of the project with his/her technical expertise. Contribution to the project with his/her skills and resolving any blockers Operational Management As well as working with other developers, you will also be working alongside systems analysts, testers, architects and delivery managers to deliver quality software. You will be involved in the estimation of work and definition of backlog items. Write code and unit tests to specification. Perform triage of defects and track them through to technical resolution. Participate in daily stand ups. Own the code management in the team and ensure effective use of source control systems. Work with DevOps to ensure continuous deployment processes are achieved People Leadership Share your experience with other team members and contribute to the learning culture. Mentor and guide other developers Should be able to manage a team, performing their appraisals and managing work assignment Governance & Risk Reviewing the coding standards to comply with Infosec principles Resolving the system vulnerabilities using the best practices The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs. Experience & Personal Attributes The candidate must have experience between 10-14 years, having worked with Microsoft technologies Must have an in-depth understanding of the .NET Framework, including the ability to work with libraries and components effectively. Knowledge in ASP.NET, ASP.NET MVC and ASP.NET Core is vital for developing modern web applications C# is the primary language used in Microsoft web development. A lead developer should be proficient in C#, with a strong grasp of object-oriented programming principles, design patterns, and best practices. Knowledge of Unit Testing and mocking frameworks is must for the role Database management and integration are critical components of web development. Proficiency in SQL Server, including writing complex queries, stored procedures, and understanding of database design and optimization, is essential. Knowledge of Microservices is required to work on internal framewrok A lead developer should be familiar with Azure services such as App Services, Azure Functions, Azure DevOps, and Azure Storage to build scalable and reliable web applications. Visual Studio is the primary integrated development environment (IDE) for Microsoft web development. Proficiency in using Visual Studio, including debugging, code refactoring, and utilizing extensions, is necessary for efficient development Knowledge of any Identity Access Management (IAM) tool is must, the person should have conceptual and working experience with any one of Azure AD B2C or OKTA tools A lead developer must be proficient in using Git for version control, including branching, merging, and resolving conflicts. Building and consuming RESTful services is a key part of modern web applications. A lead developer should have experience in designing, implementing, and consuming APIs using tools like ASP.NET Web API or GraphQL A lead developer should understand security best practices, including authentication, authorization, data encryption, and protection against common vulnerabilities like SQL injection and cross-site scripting (XSS). Experience of working in an agile team of product managers, developers, environment engineers and release managers. Excellent communication skills required both written & verbal Good to have A lead developer should be skilled in HTML5, CSS3, JavaScript, and frameworks/libraries like Angular, React, or Vue.js. CI/CD practices are essential for maintaining code quality and deploying applications. A lead developer should be familiar with CI/CD pipelines, using tools like Azure DevOps or Jenkins to automate testing and deployment processes. Knowledge of WCF is good to have for this role The above list of key accountabilities is not an exhaustive list and may change from time to time based on business needs. In addition, as the role is part of a global team travel and flexibility to work outside standard hours may be required in this role
Posted 2 days ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ͏ Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ͏ Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ͏ Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ͏ Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Adobe AEM . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 days ago
5.0 years
0 Lacs
India
Remote
About Company: Our Client is one of the world's fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Client helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier knowledge; and leveraging that work to build real-world AI systems that solve mission-critical priorities for companies. Powering this growth is Client talent cloud—an AI-vetted pool of 4M+ software engineers, data scientists, and STEM experts who can train models and build AI applications. All of this is orchestrated by ALAN—our AI-powered platform for matching and managing talent, and generating high-quality human and synthetic data to improve model performance. ALAN also accelerates workflows for model and agent evals, supervised fine-tuning, reinforcement learning, reinforcement learning with human feedback, preference-pair generation, benchmarking, data capture for pre-training, post-training, and building AI applications. Client—based in San Francisco, California—was named #1 on The Information's annual list of "Top 50 Most Promising B2B Companies," and has been profiled by Fast Company, TechCrunch, Reuters, Semafor, VentureBeat, Entrepreneur, CNBC, Forbes, and many others. Client leadership team includes AI technologists from Meta, Google, Microsoft, Apple, Amazon, X, Stanford, Caltech, and MIT. Job Title: Python Developer Location: Remote Note: Candidate should be comfortable to work for US Shifts/Night Shifts Interview Mode: Virtual (Two rounds of interviews (60 min technical + 30 min technical & cultural discussion) Client: Turing Experience: 5+ yrs Job Type : Contract to hire. Notice Period:- Immediate joiners. Roles and Responsibilities: Analyze and triage GitHub issues across trending open-source libraries. Set up and configure code repositories, including Dockerization and environment setup. Evaluating unit test coverage and quality. Modify and run codebases locally to assess LLM performance in bug-fixing scenarios. Collaborate with researchers to design and identify repositories and issues that are challenging for LLMs. Opportunities to lead a team of junior engineers to collaborate on projects. Required Skills: Minimum 5+ years of overall experience Strong experience with at least one of the following languages: Python Proficiency with Git, Docker , and basic software pipeline setup. Ability to understand and navigate complex codebases. Comfortable running, modifying, and testing real-world projects locally. Experience contributing to or evaluating open-source projects is a plus.
Posted 2 days ago
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Accenture
39581 Jobs | Dublin
Wipro
19070 Jobs | Bengaluru
Accenture in India
14409 Jobs | Dublin 2
EY
14248 Jobs | London
Uplers
10536 Jobs | Ahmedabad
Amazon
10262 Jobs | Seattle,WA
IBM
9120 Jobs | Armonk
Oracle
8925 Jobs | Redwood City
Capgemini
7500 Jobs | Paris,France
Virtusa
7132 Jobs | Southborough