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16 Job openings at NTT DATA North America
Systems Integration Analyst Chennai, Tamil nadu, India 0 years Not disclosed Remote Full Time

Req ID: 353303 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Integration Analyst to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). Cloud Engineer About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

F&A Ops Processing Specialist Chennai, Tamil nadu, India 0 years Not disclosed On-site Contractual

Candidate should be responsible for below role and activities. Budget (approx.. $120 Million) planning (Mid, Quarter and Year close) , preparation, forecasting, baseline analysis/review. Budget Tracking (actuals Vs Spent). Flagging risks (tracking actuals to budget) overrun/underrun analysis. Dealt with Invoice categories like., T&M, Fixed Billing, etc., Books of closures. Deep knowledge with Accrual process end to end. Capitalization (Depreciation) of assets in Finance Management. Reconciliation statement. Assist with Business planning activities which include., Assist to manage project to BAU recoveries. Assist with Business efficiency targets and documentation process and necessary internal attestation. Assist with cost (cross border recharge and other recharges) (MAN days and vendor recharges). Timesheet logging tracking. Tracking actuals at invoice level (Map ledger impact to invoices for all markets), tagging them to respective Purchase Orders and Contract workspace ID’s that must be maintained at any point in time (Crucial). The role will play a key part in Networks (NSA) managing their run rate effectively and not underrunning/overrunning. They should also have a good knowledge on commercials and contracts (contract terms) for networks space that will have a significant overlay into this role (although this vertical will sit separately). Analysis and reporting of cost optimization driven out of contract negotiations. Skill Set requirement: A resource who has experience in dealing with Finance and Invoicing space in a telecommunication world would be an added advantage. High level Telecommunication and Networking knowhow is a mandate. A resource who can understand network topology combined with finance skills is what is preferred.

HC & Insurance Operations Associate Chennai, Tamil nadu, India 3 years Not disclosed Remote Contractual

Positions General Duties and Tasks: Process Insurance Claims timely and qualitatively Meet & Exceed Production, Productivity and Quality goals Review medical documents, policy documents, policy history, Claims history, system notes and apply the trained client level business rules to make appropriate Claims decisions, call out claims trends and flag fraud activities Stay up to date on new policies, processes, and procedures impacting the outcome of Claims processing Be a team player and work seamlessly with other team members on meeting customer goals Requirements for this role include: Both Under Graduates and Post Graduates can apply. Excellent communication (verbal and written) and customer service skills. Able to work independently; strong analytic skills. Detail-oriented; ability to organize and multi-task. Ability to make decisions. Required computer skills: must have experience with data entry and word processing, possess a working knowledge of MS Office applications, and understand how to navigate through web-based applications. Demonstrate strong reading comprehension and writing skills. Cognitive Skills include language, basic math skills, reasoning ability and verbal communication skills. Ability to work in a team environment. Handling different Reports - IGO/NIGO and Production/Quality. To be in a position to handle training for new hires Work together with the team to come up with process improvements Strictly monitor the performance of all team members and ensure to report in case of any defaulters. Encourage the team to exceed their assigned targets. Required schedule availability for this position is Monday-Friday 6PM/4AM IST. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend’s basis business requirement. Requirements for this role include: Candidate should be flexible & support team during crisis period Should be confident, highly committed and result oriented Experience on working in an office environment set up utilizing Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools Experience in a professional/office related role that required you to communicate (oral/written) effectively with internal team members and external customers Experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work product Candidate should be flexible to work from home and office environment. Broadband connection is must while working from home. Preferences for this role include: 3+ years of experience processing insurance claims in the health, life, or disability disciplines that required knowledge of CPT, HCPCS, ICD9/10, CDT. 2+ year(s) of experience in role that required understanding and interpreting complex documents such as medical records and legal contracts.

Network Security Sr. Specialist Advisor Noida, Uttar pradesh, India 12 - 14 years Not disclosed Remote Full Time

Req ID: 352334 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Security Sr. Specialist Advisor to join our team in Remote, Karn?taka (IN-KA), India (IN). JD Role Overview The Network Senior Specialist Advisor is responsible for the daily operations and maintenance of firewall, Prisma, F5, and routing and switching environments across multiple customer infrastructures. This role primarily supports network security products from leading vendors such as Palo Alto, Cisco, and F5. The advisor will design, validate, and troubleshoot network traffic flows, security implementations, and configurations to ensure stable and secure operations. Network Services include the ongoing management and support of customers network and security environments. The successful candidate will independently troubleshoot firewall and network traffic issues, maintain accurate and up-to-date documentation for network and security platforms, and support operational processes. The role requires the ability to work independently, resolve complex issues with minimal client input, and appropriately escalate matters when solutions are not immediately apparent. Role Responsibilities Key Skills & Experience Highly experienced Network and Security Architect with 12+ years of hands-on network troubleshooting experience, including at least 5 years in network and security administration Extensive hands-on experience with Palo Alto Firewalls, Prisma Access / Prisma SASE, Cisco routing and switching, F5, SD-WAN, and AWS networking Strong expertise in routing protocols including EIGRP, BGP, along with hands-on exp with switching technologies CCIE(Routing & Switching) & PCNSE certification Proven ability to analyze complex technical issues and design optimal, scalable solutions Deep understanding of Palo Alto architecture, including templates, stacks, Global Protect, and advanced troubleshooting using packet captures and debugs Network design experience is a strong advantage Key Responsibilities Act as a Subject Matter Expert (SME), providing advanced technical escalation support to L2/L3 engineers Deliver end-to-end operational support for enterprise Network and Security environments across multiple customers Troubleshoot and resolve complex issues related to Palo Alto Firewalls, Prisma/GlobalProtect, Routing &Switching, F5 and associated network traffic flows Perform advanced troubleshooting using packet captures, logs, and debugs on Palo Alto firewalls Write custom queries and generate operational and security reports using Palo Alto reporting tools Support daily steady-state operations, including request fulfillment, change management, and participation in weekly on-call rotations Conduct weekly and monthly health checks across all supported network security platforms Perform system maintenance activities, including upgrades, patching, and configuration updates Assist in firewall rule set reviews to enhance customers overall security posture and compliance Detect, investigate, and respond to security incidents; create customer tickets and manage issues through resolution and closure Develop and provide clear resolution and remediation plans for device, service, and security issues Ensure compliance with Service Level Agreements (SLAs), operational standards, and ITIL best practices Maintain accurate, current documentation for systems, configurations, procedures, and operational activities Proactively recommend service, process, and technical improvements to optimize the Network Security and Firewall teams Professional Qualifications 12+ years of hands-on experience in Network and Security administration around Architecture, Design and operations Strong understanding of Palo Alto architecture, including templates and stack configurations Excellent time management and organizational skills, with the ability to manage multiple operational priorities effectively Familiarity with regulatory and compliance frameworks such as SOX, PCI, and HIPAA Proven ability to work independently in remote support environments and collaborate effectively across teams Professional Attributes Excellent customer-facing communication skills with strong service orientation Strong time management skills with the ability to balance operational duties and continuous improvement initiatives Demonstrates high ethical standards, integrity, and adaptability to changing customer and business needs Experience Requirement: 12+ years of experience in managing LAN & WAN Infrastructures 12+ years experience in Routing & Switching, F5 BIG IP LTM 12+ years of experience in Architecture and Design of Palo Alto FW's, Panorama 5+ years of experience in Prisma Access/ SASE About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

BI Developer(BO,Crystal,PBI) India 3 - 6 years Not disclosed Remote Full Time

Req ID: 353503 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a BI Developer(BO,Crystal,PBI) to join our team in Remote, Karn?taka (IN-KA), India (IN). Job Duties: Roles & Responsibilities Analyze existing UNV universes (joins, contexts, aliases, aggregate awareness, prompts, LOVs, security rules). Perform UNV to UNX conversion using Information Design Tool (IDT), ensuring functional equivalence. Update and configure data connections to point from Yellowbrick to Snowflake (ODBC/JDBC, drivers, connection parameters). Validate generated SQL against Snowflake to ensure correct semantics and performance. Update Web Intelligence (WebI) and Crystal Reports to use Snowflake-based universes or direct connections, without changing layout or KPIs. Ensure that: Report structure, formulas, variables, prompts, filters, and sections behave identically. All scheduled jobs, publications, and bursting continue to work after pointing to Snowflake. Fix issues where reports rely on Yellowbrick-specific SQL or functions, replacing them with Snowflake-compatible logic while preserving business behavior. Perform side-by-side comparisons of reports running on Yellowbrick vs Snowflake: Totals, subtotals, row counts, groupings, and key KPIs. Prompt behavior and filter logic. Monitor and compare report performance and refresh times before and after migration. Minimum Skills Required: Experience 36 years of experience in Business Intelligence / Reporting development, with strong hands-on work in SAP BusinessObjects and Crystal Reports. Direct experience in BI replatforming/migration projects, preferably involving database/platform changes (e.g., moving from MPP DWs like Yellowbrick/Teradata/Netezza to Snowflake or similar). Technical Skills Strong experience with SAP BO tools: Universe Designer / IDT (Information Design Tool) building and maintaining UNV and UNX universes. Web Intelligence (WebI) report development and troubleshooting. Knowledge of Publications, Scheduling, and Security (users, groups, folders). Hands-on experience with Crystal Reports design, parameters, formulas, and data connectivity. Proven experience in UNV ? UNX conversion and post-conversion validation. Solid SQL skills, including: Joins, aggregations, subqueries, derived tables, and performance-aware query writing. Good understanding of data warehouse concepts (facts/dimensions, SCDs, star/snowflake schemas). Exposure to Snowflake (views, warehouses, roles, connectivity) is highly desirable; Yellowbrick/other MPP DW exposure is a plus. Familiarity with version control tools (Git) and promotion/migration tools in BO environments. Soft Skills Strong attention to detail and quality-focused mindset, especially around data accuracy and report consistency. Ability to analyze and troubleshoot complex report/data issues. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Systems Integration Senior Specialist Chennai, Tamil nadu, India 0 years Not disclosed On-site Full Time

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux Engineer to join in Chennai or Bangalore. Linux L4 Engineer Linux L3 expert for server administration Expertise in OS , S/W, Patch Management, Product upgrades Perform performance tuning and hardware upgrades as required Experience in Shell, Perl, and/or Python scripting Experience in clustering Ability to build and monitor services on production servers Perform Periodic COB tests and document the results Load balancer and firewall concepts, security aspects, and virtual IP, DNS, DHCP concepts Understanding of Monitoring tools like Splunk, Sensu, ITM Familiarity with VMWare and SAN management and concepts VMware understanding and exposure Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP Experience in ticketing tools(SNOW) Good understanding of operational framework like ITIL/ITSM, operations process Linux certifications will be considered an advantage DevOps experience is a strong plus Strong problem solving and communication skills Team player and basic leadership skills About NTT DATA Services NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100. NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.

BPO Transaction Quality Assurance Analyst Coimbatore, Tamil nadu, India 3 years Not disclosed On-site Full Time

Job Description : Review claims transactions and provide feedback to claims processors. Improve process efficiency & quality for existing and new processes through analysis and design of workflows and business processes. Key Responsibilities : Review medical documents, policy documents, policy history, claims history, system notes and apply the trained client level business rules to ensure that processors make appropriate Claims decisions, call out claims trends and flag fraud activities. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function Perform functional analysis of the current business process and supporting documentation Identify process improvements and facilitate reengineering of business processes Create process and value stream map for existing and new business processes Assist in establishing and maintaining standard operating procedures and knowledge transfer documentation on various functionalities. Be a team player and work seamlessly with other team members on meeting customer goals. Key Metrics : Audit Productivity Accuracy Feedback % automated or mistake proofing done. Qualification : Any Bachelor’s degree, Experience : A minimum of 3 years of experience as a Transactional Quality Auditor/MIS specialist/Quality associate involved in implementation of basic Quality framework elements. Experience with Life Insurance Claims and Policy Administration. Minimum Skills : Demonstrates a strong understanding of claims business process redesign/reengineering, gap analysis, functional vs technical specifications, and change management. Ability to collate data/information from different sources and work on Management Reports without any error. Strong understanding of claims business process redesign/reengineering, gap analysis, functional vs technical specifications, and change management. Excellent communication skills (written and verbal) to clearly articulate business requirements to technical & development teams. Knowledge of process mapping tools – MS Visio and Lucid Charts, Excel and Power Point. Lean Six Sigma Experience working in an Agile environment. Experience with Salesforce or other case management systems' modernization. Work hours from 5:30 pm to 3:30 am IST (Mon – Fri) from NttData Office Chennai/Coimbatore.

BPO Transaction Quality Assurance Analyst Coimbatore, Tamil nadu, India 3 years Not disclosed On-site Full Time

Job Description : Review claims transactions and provide feedback to claims processors. Improve process efficiency & quality for existing and new processes through analysis and design of workflows and business processes. Key Responsibilities : Review medical documents, policy documents, policy history, claims history, system notes and apply the trained client level business rules to ensure that processors make appropriate Claims decisions, call out claims trends and flag fraud activities. Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by Claims function Perform functional analysis of the current business process and supporting documentation Identify process improvements and facilitate reengineering of business processes Create process and value stream map for existing and new business processes Assist in establishing and maintaining standard operating procedures and knowledge transfer documentation on various functionalities. Be a team player and work seamlessly with other team members on meeting customer goals. Key Metrics : Audit Productivity Accuracy Feedback % automated or mistake proofing done. Qualification : Any Bachelor’s degree, Experience : A minimum of 3 years of experience as a Transactional Quality Auditor/MIS specialist/Quality associate involved in implementation of basic Quality framework elements. Experience with Life Insurance Claims and Policy Administration. Minimum Skills : Demonstrates a strong understanding of claims business process redesign/reengineering, gap analysis, functional vs technical specifications, and change management. Ability to collate data/information from different sources and work on Management Reports without any error. Strong understanding of claims business process redesign/reengineering, gap analysis, functional vs technical specifications, and change management. Excellent communication skills (written and verbal) to clearly articulate business requirements to technical & development teams. Knowledge of process mapping tools – MS Visio and Lucid Charts, Excel and Power Point. Lean Six Sigma Experience working in an Agile environment. Experience with Salesforce or other case management systems' modernization. Work hours from 5:30 pm to 3:30 am IST (Mon – Fri) from NttData Office Chennai/Coimbatore.

Process and Comm Training Senior Associate Coimbatore, Tamil nadu, India 30 years Not disclosed On-site Full Time

NTT Data Services is Hiring! Top 10 Global Services Firm is seeking Process Trainers for our Business Process Outsourcing (BPO) Center in Chennai and Coimbatore. The Company NTT DATA Services is a top 10 global services company and part of the NTT Group, a Fortune 29 telecommunications and services company based in Japan. We operate with 60,000 professionals in 36 countries. Every day around the world we help clients explore new ways to respond to market dynamics with flexibility and speed, reduce costs with less risk, and increase productivity to enable growth. The Opportunity For more than 30 years, our Business Process Outsourcing (BPO) team has implemented the processes and technologies for our clients that bring about real transformation for customers of all sizes. Our end-to-end administrative services help streamline operations, improve productivity and strengthen cash flow to help our customers stay competitive and improve member satisfaction. In these roles, you will be responsible for: Conducting/managing domain, process, compliance and refreshers training programs (as applicable). Conducting Training Needs Analysis, creating course calendars and ensuring adherence to training calendars. Developing/managing content (SOPs and training materials) as per NTT/client standards. Evaluating impact on business by measuring training effectiveness (feedback on training, performance during training and on the job performance). Reporting training progress and training dashboards to management. Requirements for this role include: Overall 5+ year(s) of experience in BPO- US or Canadian Healthcare domain (Payer/Health Plan preferred) and process training. 3+ year(s) of experience in the US or Canadian Healthcare (Payer/Health Plan preferred) that require an understanding of basic healthcare concepts and process. 2+ years(s) of experience in conducting new hire, refresher and compliance training for team members in US or Canadian Healthcare (Payer/Health Plan preferred) domain. Work shifts for this position will be scheduled between Monday-Friday (IST): Shift 2: 6 PM to 4 AM. The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekends basis business requirement.

Helpdesk Associate - L1 Support Noida, Uttar pradesh, India 0 years Not disclosed On-site Full Time

Req ID: 313124 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Support to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). "General Duties and Responsibilities: In these roles, you will be responsible for: Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes. Record, Update, and Escalate Support issues to the next level promptly. Support all IT onboarding activities for end-users Work with our internal IT Teams on system testing, integration, and maintenance. Engage in discovering new IT business tools to support our business users and our internal IT Team. Seek, Suggest, Evaluate, and implement process and technology improvements. Willing to learn grow in other IT Business areas Requirements for this role include: Excellent English written and verbal communication skills. Exceptional customer service skills. Great Team player 24/7 rotational shifts and week offs and Work from Office mandatory Excellent communication skills, comfortable working with various stakeholders Strong troubleshooting skills, bug-finding, and resolution Ability to work independently within a diverse global team IT software and hardware troubleshooting knowledge and skills (Win 10, macOS, iOS, Android, Google Suite and Microsoft Environment)" About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

.Net Full Stack with Azure Uttar pradesh, India 0 years Not disclosed Remote Full Time

Req ID: 347545 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a .Net Full Stack with Azure to join our team in Any, Uttar Pradesh (IN-UP), India (IN). Job Summary: We are looking for an experienced Polyglot Software Developer with extensive expertise in the Microsoft Azure ecosystem to contribute to the technical delivery of an enterprise-grade application within an Agile framework. This position encompasses comprehensive responsibilities including the identification and development of reusable components, implementation of software design patterns, oversight of development processes, and management of integration requirements. The successful candidate will collaborate effectively with both internal and external integration teams to deliver scalable and secure solutions. Key Responsibilities: Technical Leadership Prioritize AI throughout the SDLC. Skilled in AI-assisted coding tools for higher productivity. Skilled in one stack and adaptable polyglot engineer across entire application stack. Design and develop solutions with Azure, ReactJS and .NET. Set standards in code, reviews, and best practices. Guarantee architecture compliance, performance, and technical quality. Agile Delivery Work with the Product Owner and Scrum Master to plan sprints, estimate tasks, and refine the backlog. Break down business requirements into technical stories or tasks. Participate in daily stand-ups and technical ceremonies as required. Integration Ownership Contribute to all aspects of application integration, including REST APIs, Azure Service Bus, Event Grid, Logic Apps, and other Azure Integration Services. Serve as the primary point of contact for integration requirements, coordinating with platform and partner teams as necessary. Prepare and verify API contracts, data models, event schemas, and integration patterns through comprehensive documentation and validation processes. Requirement & Interface Management Convert application-specific features into precise technical artifacts. Coordinate system interface specifications, data flow processes, and communication protocols. Stakeholder Communication Share technical vision, risks, and progress with architects, project managers, and business stakeholders. Participate in cross-team architecture and design discussions as an application representative. DevOps & Quality Assurance Advocate for CI/CD best practices. Oversee implementation of monitoring, logging, and alerting through Azure Monitor, Application Insights, and Log Analytics. Ensure thorough automated testing, adherence to secure development protocols, and readiness for release. Required Skills: Experienced with Azure PaaS (App Services, Functions, API Management, Service Bus, Event Grid, Logic Apps). Skilled in .NET Core, C#, Web APIs, ReactJS, and SQL Server RDBMS. Proficient in using AI code generation tools like GitHub Copilot, Codex, Claude Code, Cursor, etc. Understanding of CI/CD and infrastructure automation. Knowledgeable about integration patterns (sync/async, event-driven, pub-sub). Familiar with Agile and DevOps practices. Strong communication and stakeholder management abilities. Preferred Qualifications: Microsoft Certified: Azure Solutions Architect or Azure Developer Associate. Demonstrated proficiency in secure design methodologies, including OAuth2, Azure Active Directory, Managed Identity, and Azure Machine Learning. Insurance Domain knowledge or products used in that space. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Software Development Senior Analyst Chennai, All india 5 - 9 years Not disclosed On-site Full Time

As a candidate for this role, you will be working with the following primary technologies: - Languages & Frameworks: C#, ASP.NET Core, MVC, WinForms, Web API, JavaScript (Angular), Bootstrap - Database Management: SQL Server (T-SQL, Stored Procedures, Performance Tuning) - Version Control: Git - Development Practices: Test-Driven Development (TDD) - Web Services: SOAP and RESTful API concepts - Markup Languages: XML Additionally, your secondary skills will include: - Generative AI: Experience with Azure OpenAI, integrating AI models into applications - Programming: Python (data manipulation, APIs, and automation) Desired technical skills for this role are: - Proficiency in ASP.NET MVC, WCF, WPF, and AngularJS - Strong experience with Entity Framework and LINQ for database interactions - Knowledge of web server configuration and management, specifically IIS Moreover, domain expertise in Healthcare, Banking & Financial Services, Supply Chain, or Manufacturing domains will be advantageous. Previous experience in the BPO & Banking industry is considered a plus. As a candidate for this role, you will be working with the following primary technologies: - Languages & Frameworks: C#, ASP.NET Core, MVC, WinForms, Web API, JavaScript (Angular), Bootstrap - Database Management: SQL Server (T-SQL, Stored Procedures, Performance Tuning) - Version Control: Git - Development Practices: Test-Driven Development (TDD) - Web Services: SOAP and RESTful API concepts - Markup Languages: XML Additionally, your secondary skills will include: - Generative AI: Experience with Azure OpenAI, integrating AI models into applications - Programming: Python (data manipulation, APIs, and automation) Desired technical skills for this role are: - Proficiency in ASP.NET MVC, WCF, WPF, and AngularJS - Strong experience with Entity Framework and LINQ for database interactions - Knowledge of web server configuration and management, specifically IIS Moreover, domain expertise in Healthcare, Banking & Financial Services, Supply Chain, or Manufacturing domains will be advantageous. Previous experience in the BPO & Banking industry is considered a plus.

Field Tech Senior Associate - Dispatch Coordinator Bangalore 2 - 6 years Not disclosed On-site Full Time

As a Dispatch Coordinator at NTT DATA in Bengaluru, Karntaka (IN-KA), India, your role will involve the following responsibilities: - Scheduling and Dispatching: Create daily schedules for technicians, assign tasks, tickets, and work orders based on availability and priorities. - Communication: Maintain constant communication with field staff and service teams. - Technical Support: Act as an escalation point for Onsite Technicians, guide resolution on complex issues in End User Support, and relay real-time information. - Customer Service: Handle customer inquiries, requests, and complaints related to service delivery, providing accurate information about resolution times. - Documentation and Record-Keeping: Maintain and update ITSM records in a timely manner, verifying and recording completed tasks and service reports. - Emergency Response: Provide contingency support to resolve issues on priority and coordinate emergency responses. - Quality Assurance: Ensure services meet quality and ITIL standards, reviewing contractual service catalogues to ensure compliance with scope. - Escalation Management: Assist in managing escalations of issues raised in the field. Qualifications required for this role include: - 2-4 years of experience in EUC Support on Windows, Office & Desktop Laptop Hardware. - Experience in an ITIL Process-Based Environment. - Hands-on experience with ITSM Tools like Service Now, Remedy, etc. - Previous experience supporting a team delivering IT services in remote operations. - Excellent written and spoken English skills. - Exposure to Vendor Management and Infrastructure Change Requests is an added plus. - Willingness to work in a 24X7 Shift Based Environment. About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. Committed to accelerating client success and positively impacting society through responsible innovation, NTT DATA is a global AI and digital infrastructure provider. With expertise in enterprise-scale AI, cloud, security, connectivity, data centers, and application services, NTT DATA offers consulting and industry solutions to help organizations transition confidently into the digital future. As a Global Top Employer, NTT DATA operates in more than 50 countries and provides clients access to a robust ecosystem of innovation centers and partners. NTT DATA is part of the NTT Group, which invests over $3 billion annually in R&D. NTT DATA values diversity and is an equal opportunity employer, ensuring a flexible work environment to meet the evolving needs of clients and employees. If you are interested in being part of a dynamic and innovative organization like NTT DATA, apply now and be part of a team that values growth and inclusivity. As a Dispatch Coordinator at NTT DATA in Bengaluru, Karntaka (IN-KA), India, your role will involve the following responsibilities: - Scheduling and Dispatching: Create daily schedules for technicians, assign tasks, tickets, and work orders based on availability and priorities. - Communication: Maintain constant communication with field staff and service teams. - Technical Support: Act as an escalation point for Onsite Technicians, guide resolution on complex issues in End User Support, and relay real-time information. - Customer Service: Handle customer inquiries, requests, and complaints related to service delivery, providing accurate information about resolution times. - Documentation and Record-Keeping: Maintain and update ITSM records in a timely manner, verifying and recording completed tasks and service reports. - Emergency Response: Provide contingency support to resolve issues on priority and coordinate emergency responses. - Quality Assurance: Ensure services meet quality and ITIL standards, reviewing contractual service catalogues to ensure compliance with scope. - Escalation Management: Assist in managing escalations of issues raised in the field. Qualifications required for this role include: - 2-4 years of experience in EUC Support on Windows, Office & Desktop Laptop Hardware. - Experience in an ITIL Process-Based Environment. - Hands-on experience with ITSM Tools like Service Now, Remedy, etc. - Previous experience supporting a team delivering IT services in remote operations. - Excellent written and spoken English skills. - Exposure to Vendor Management and Infrastructure Change Requests is an added plus. - Willingness to work in a 24X7 Shift Based Environment. About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. Committed to accelerating client success and positively impacting society through responsible innovation, NTT DATA is a global AI and digital infrastructure provider. With expertise in enterprise-scale AI, cloud, security, connectivity, data centers, and application services, NTT DATA offers consulting and industry solutions to help organizations transition confidently into the digi

Project Manager or Scrum Master Pune, All india 3 - 7 years Not disclosed On-site Full Time

As a Project Manager or Scrum Master at NTT DATA in Pune, Mahrshtra, India, your role will involve the following responsibilities: Role Overview: You will be responsible for leading Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives for Agentforce development teams. Additionally, you will manage the end-to-end delivery of Agentforce features, including POCs, demos, and customer-facing solutions. Your role will require coordinating cross-functional collaboration between developers, architects, and stakeholders to align on goals and timelines. You will track project milestones, risks, and dependencies using tools like Jira, Confluence, and Salesforce DevOps Center. Ensuring timely execution of sprint deliverables while maintaining quality and customer satisfaction will be a key aspect of your responsibilities. Facilitating stakeholder demos and feedback sessions to validate Agentforce capabilities and drive adoption will also be part of your role. You will champion Agile best practices and continuous improvement across the Agentforce program. Key Responsibilities: - Lead Agile ceremonies for Agentforce development teams - Manage end-to-end delivery of Agentforce features - Coordinate cross-functional collaboration between teams - Track project milestones, risks, and dependencies - Ensure timely execution of sprint deliverables - Facilitate stakeholder demos and feedback sessions - Champion Agile best practices and continuous improvement About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. Committed to accelerating client success and positively impacting society through responsible innovation, NTT DATA is one of the world's leading AI and digital infrastructure providers. The company's consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. NTT DATA is part of the NTT Group, which invests over $3 billion each year in research and development. With experts in more than 50 countries, NTT DATA offers clients access to a robust ecosystem of innovation centers and established and start-up partners. In summary, as a Project Manager or Scrum Master at NTT DATA, you will play a crucial role in leading Agile ceremonies, managing project delivery, coordinating collaboration among teams, and championing Agile best practices to drive continuous improvement across the Agentforce program. As a Project Manager or Scrum Master at NTT DATA in Pune, Mahrshtra, India, your role will involve the following responsibilities: Role Overview: You will be responsible for leading Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives for Agentforce development teams. Additionally, you will manage the end-to-end delivery of Agentforce features, including POCs, demos, and customer-facing solutions. Your role will require coordinating cross-functional collaboration between developers, architects, and stakeholders to align on goals and timelines. You will track project milestones, risks, and dependencies using tools like Jira, Confluence, and Salesforce DevOps Center. Ensuring timely execution of sprint deliverables while maintaining quality and customer satisfaction will be a key aspect of your responsibilities. Facilitating stakeholder demos and feedback sessions to validate Agentforce capabilities and drive adoption will also be part of your role. You will champion Agile best practices and continuous improvement across the Agentforce program. Key Responsibilities: - Lead Agile ceremonies for Agentforce development teams - Manage end-to-end delivery of Agentforce features - Coordinate cross-functional collaboration between teams - Track project milestones, risks, and dependencies - Ensure timely execution of sprint deliverables - Facilitate stakeholder demos and feedback sessions - Champion Agile best practices and continuous improvement About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. Committed to accelerating client success and positively impacting society through responsible innovation, NTT DATA is one of the world's leading AI and digital infrastructure providers. The company's consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. NTT DATA is part of the NTT Group, which invests over $3 billion each year in research and development. With experts in more than 50 countries, NTT DATA offers clients access to a robust ecosystem of innovation centers and established and start-up partners. In summary, as a Project Manager or Scrum Master at NTT DATA, you will play a crucial role in leading Agile ceremonies, managing project delivery, coordinating collaboration among teams, and championing Agile best practices to drive continuous improvement across the Agentforce program.

Salesforce (Agentforce) Technical - Solutions Architect Pune, All india 5 - 9 years Not disclosed On-site Full Time

As a Senior Salesforce Solution Architect at NTT DATA, you will play a crucial role in designing and implementing Agentforce solutions tailored to the unique needs of the sector. You will work closely with stakeholders to understand business requirements, design scalable and efficient Salesforce architectures, and lead the implementation of complex Agentforce projects. **Job Duties and Responsibilities:** - Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions - Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements - Understand and articulate when and how to use declarative vs. developer tools and solutions - Support the technical implementation of Salesforce solutions, ensuring high-quality delivery, adherence to timelines, and alignment with architectural standards - Design solutions that account for large data volumes and data privacy needs - Review and recommend the best solution for the requirements and articulate trade-offs - Contribute to the successful delivery and quality of technology solutions by driving discussions and resolving roadblocks - Formulate and maintain Salesforce solution documentation (e.g., process flows, data models, and technical specifications) - Provide direction to development teams regarding data modeling, sharing and security, and automation - Participate in grooming and refinement of the Salesforce product backlog in liaison with stakeholders on the project - Provide guidance on user story writing style, ensuring success and acceptance criteria are defined for each story - Describe and illustrate designs with appropriate justifications **Qualifications and Competencies:** - At least 5 years experience in a leading role in solutioning and delivering Salesforce projects using Agentforce, Sales Cloud, Service Cloud, Experience Cloud - Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence - Experience with large data integration and migration activities within Salesforce projects - Demonstrated hands-on experience providing design and direction on initial Salesforce cloud implementation(s) - Bachelors degree or professional qualification in Information Technology, Business, Computer Science, or a similar field of study - Salesforce Certifications: Administrator, Platform Dev I, Platform App Builder, Agentforce Specialist - Demonstrated ability with implementation and integration of Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, system integrations (Boomi, MuleSoft, etc.), and advanced reporting and analytics (CRMA, Tableau, etc.) - Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers - Ability to self-start and effectively operate within a complex, dynamic environment - Excellent collaboration, time management, analytical, and problem-solving skills - Ability to prioritize tasks and to delegate them when appropriate - Ability to function well in a high-paced and at times stressful environment - Proficient with Microsoft Office Suite or related software - Travel - 0% - 15% as required on an as-needed basis **Preferred Qualifications:** - Experience in Agentforce Automotive Cloud, Financial Services Cloud, or other Industries Cloud strongly preferred - Experience working in the Finance industries - Salesforce Certifications of Consultant, Architect, or Sharing and Visibility Architect **About NTT DATA:** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. They are committed to accelerating client success and positively impacting society through responsible innovation. NTT DATA offers consulting and industry solutions to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, NTT DATA has experts in more than 50 countries and provides access to a robust ecosystem of innovation centers and partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. As a Senior Salesforce Solution Architect at NTT DATA, you will play a crucial role in designing and implementing Agentforce solutions tailored to the unique needs of the sector. You will work closely with stakeholders to understand business requirements, design scalable and efficient Salesforce architectures, and lead the implementation of complex Agentforce projects. **Job Duties and Responsibilities:** - Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions - Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements - Understand and articulate when and how to use declarative vs. developer tools and solutions - Support the technical implementat

BPO Transaction Quality Assurance Sr. Associate Chennai, All india 3 - 7 years Not disclosed On-site Full Time

As a Claims Quality Auditor, your role involves reviewing claims transactions and providing feedback to claims processors in order to improve process efficiency and quality. By analyzing and designing workflows and business processes, you will contribute to enhancing existing processes and implementing new ones. Key Responsibilities: - Review various documents such as medical documents, policy documents, claims history, and system notes to ensure claims processors adhere to client-specific business rules. - Develop and maintain a comprehensive understanding of the insurance industry, products, services, and processes related to Claims function. - Conduct functional analysis of current business processes and supporting documentation. - Identify opportunities for process improvements and lead the reengineering of business processes. - Create process and value stream maps for both existing and new business processes. - Assist in establishing and documenting standard operating procedures and knowledge transfer documentation. - Collaborate effectively with team members to achieve customer goals. Key Metrics: - Audit Productivity - Accuracy - Feedback - Percentage of automation or mistake-proofing implemented Qualification: - Bachelors degree Experience: - Minimum of 3 years' experience as a Transactional Quality Auditor/MIS specialist/Quality associate with a focus on implementing quality framework elements. - Experience in Life Insurance Claims and Policy Administration Minimum Skills: - Proficiency in claims business process redesign, gap analysis, functional vs technical specifications, and change management. - Strong data collation and report generation skills with a high level of accuracy. - Excellent communication abilities to convey business requirements effectively to technical and development teams. - Familiarity with process mapping tools such as MS Visio, Lucid Charts, Excel, and PowerPoint. - Knowledge of Lean Six Sigma methodologies. - Experience working in an Agile environment. - Familiarity with Salesforce or other modern case management systems. Please note the specific work hours for this role are from 5:30 pm to 3:30 am IST (Mon Fri) at NttData Office in Chennai or Coimbatore. As a Claims Quality Auditor, your role involves reviewing claims transactions and providing feedback to claims processors in order to improve process efficiency and quality. By analyzing and designing workflows and business processes, you will contribute to enhancing existing processes and implementing new ones. Key Responsibilities: - Review various documents such as medical documents, policy documents, claims history, and system notes to ensure claims processors adhere to client-specific business rules. - Develop and maintain a comprehensive understanding of the insurance industry, products, services, and processes related to Claims function. - Conduct functional analysis of current business processes and supporting documentation. - Identify opportunities for process improvements and lead the reengineering of business processes. - Create process and value stream maps for both existing and new business processes. - Assist in establishing and documenting standard operating procedures and knowledge transfer documentation. - Collaborate effectively with team members to achieve customer goals. Key Metrics: - Audit Productivity - Accuracy - Feedback - Percentage of automation or mistake-proofing implemented Qualification: - Bachelors degree Experience: - Minimum of 3 years' experience as a Transactional Quality Auditor/MIS specialist/Quality associate with a focus on implementing quality framework elements. - Experience in Life Insurance Claims and Policy Administration Minimum Skills: - Proficiency in claims business process redesign, gap analysis, functional vs technical specifications, and change management. - Strong data collation and report generation skills with a high level of accuracy. - Excellent communication abilities to convey business requirements effectively to technical and development teams. - Familiarity with process mapping tools such as MS Visio, Lucid Charts, Excel, and PowerPoint. - Knowledge of Lean Six Sigma methodologies. - Experience working in an Agile environment. - Familiarity with Salesforce or other modern case management systems. Please note the specific work hours for this role are from 5:30 pm to 3:30 am IST (Mon Fri) at NttData Office in Chennai or Coimbatore.