Job
Description
As a Senior Salesforce Solution Architect at NTT DATA, you will play a crucial role in designing and implementing Agentforce solutions tailored to the unique needs of the sector. You will work closely with stakeholders to understand business requirements, design scalable and efficient Salesforce architectures, and lead the implementation of complex Agentforce projects. **Job Duties and Responsibilities:** - Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions - Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements - Understand and articulate when and how to use declarative vs. developer tools and solutions - Support the technical implementation of Salesforce solutions, ensuring high-quality delivery, adherence to timelines, and alignment with architectural standards - Design solutions that account for large data volumes and data privacy needs - Review and recommend the best solution for the requirements and articulate trade-offs - Contribute to the successful delivery and quality of technology solutions by driving discussions and resolving roadblocks - Formulate and maintain Salesforce solution documentation (e.g., process flows, data models, and technical specifications) - Provide direction to development teams regarding data modeling, sharing and security, and automation - Participate in grooming and refinement of the Salesforce product backlog in liaison with stakeholders on the project - Provide guidance on user story writing style, ensuring success and acceptance criteria are defined for each story - Describe and illustrate designs with appropriate justifications **Qualifications and Competencies:** - At least 5 years experience in a leading role in solutioning and delivering Salesforce projects using Agentforce, Sales Cloud, Service Cloud, Experience Cloud - Excellent knowledge of Scrum, Agile, SAFe, DevOps, and technology such as Jira and Confluence - Experience with large data integration and migration activities within Salesforce projects - Demonstrated hands-on experience providing design and direction on initial Salesforce cloud implementation(s) - Bachelors degree or professional qualification in Information Technology, Business, Computer Science, or a similar field of study - Salesforce Certifications: Administrator, Platform Dev I, Platform App Builder, Agentforce Specialist - Demonstrated ability with implementation and integration of Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, system integrations (Boomi, MuleSoft, etc.), and advanced reporting and analytics (CRMA, Tableau, etc.) - Excellent interpersonal and organizational abilities, as well as the ability to communicate successfully with both technical and non-technical customers - Ability to self-start and effectively operate within a complex, dynamic environment - Excellent collaboration, time management, analytical, and problem-solving skills - Ability to prioritize tasks and to delegate them when appropriate - Ability to function well in a high-paced and at times stressful environment - Proficient with Microsoft Office Suite or related software - Travel - 0% - 15% as required on an as-needed basis **Preferred Qualifications:** - Experience in Agentforce Automotive Cloud, Financial Services Cloud, or other Industries Cloud strongly preferred - Experience working in the Finance industries - Salesforce Certifications of Consultant, Architect, or Sharing and Visibility Architect **About NTT DATA:** NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. They are committed to accelerating client success and positively impacting society through responsible innovation. NTT DATA offers consulting and industry solutions to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, NTT DATA has experts in more than 50 countries and provides access to a robust ecosystem of innovation centers and partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. As a Senior Salesforce Solution Architect at NTT DATA, you will play a crucial role in designing and implementing Agentforce solutions tailored to the unique needs of the sector. You will work closely with stakeholders to understand business requirements, design scalable and efficient Salesforce architectures, and lead the implementation of complex Agentforce projects. **Job Duties and Responsibilities:** - Coordinate with business stakeholders to identify business requirements and translate them into scalable Salesforce solutions - Collaborate with colleagues and customers to create prototypes and proofs of concept as a means of eliciting and defining requirements - Understand and articulate when and how to use declarative vs. developer tools and solutions - Support the technical implementat
