About OnebyZero
OnebyZero is a next-generation Data and AI consulting company, headquartered in Singapore and driving impact across APAC. As an AWS-exclusive partner, we help enterprises modernize data, transform with AI, and apply Generative AI in ways that deliver real business results.Our vision is simple while at the same time ambitious: to make AI adoption both impactful and human-centered. We collaborate with leading enterprises in banking, telecommunications, retail, and other industries to help them unlock tangible value from their data and AI initiatives. By combining deep industry expertise, trusted partnerships, and a relentless focus on outcomes, OnebyZero empowers organizations to go beyond pilots and achieve lasting, scaled impact
About The Role
The Senior HR Generalist plays a pivotal role in ensuring that OnebyZero’s HR processes run smoothly and effectively, from onboarding to performance cycles and capability development.This role is ideal for someone who can balance operational precision with strategic depth — ensuring compliance, managing employee lifecycle activities, and enabling the organization to build and retain top talent.
What You'll Do & The Impact You'll Have
- Day-to-Day Responsibilities
- Lead and manage all HR operations including onboarding, exits, employee confirmations, documentation, and contract renewals.
- Ensure accuracy of HR records, data, and dashboards across systems (HRIS, payroll, and SharePoint).
- Serve as a trusted point of contact for employee queries on HR policies, benefits, and processes, resolving matters with clarity and empathy.
- Liaise with Finance for payroll inputs, bonus calculations, and statutory compliance (EPF, SOCSO, EIS, tax, etc.).
- Ensure adherence to HR policies and support managers in interpreting and implementing them consistently.
- Draft and issue HR communications — letters, memos, and policy circulars.
- Coordinate with external partners (insurance, benefits vendors, recruitment agencies) where applicable.
- Monthly / Quarterly Responsibilities
- Performance Management:
- Drive ongoing performance review check-ins with business managers.
- Track goals, ensure documentation completeness, and support feedback calibration.
- Partner with managers to identify underperformance and initiate Performance Improvement Plans (PIP) where needed.
- Talent & Capability:
- Support identification of training needs; coordinate internal or external learning programs.
- Track and measure training effectiveness.
- Engagement & Culture:
- Design and execute monthly engagement and recognition programs across geographies.
- Conduct HR pulse checks and propose interventions where morale or engagement dips.
- Support the leadership team on communication cascades and culture initiatives.
- Analytics & Reporting:
- Generate monthly HR metrics — headcount, attrition, joiners/leavers, performance trends, and engagement participation.
- Present insights and action plans to the Head – People & Culture.
- Payroll & Compliance:
- Review payroll inputs for accuracy.
- Ensure compliance with statutory filings and audits in collaboration with Finance.
- Annual Responsibilities
- Performance & Appraisal Cycle:
- Anchor the annual performance management process — goal setting, mid-year and year-end reviews.
- Prepare data for appraisal calibration, compensation benchmarking, and promotions.
- Partner with leadership to ensure fairness and transparency in performance ratings.
- Compensation & Benefits:
- Support the annual salary revision process, bonus allocation, and communication rollout.
- Conduct compensation benchmarking exercises periodically to ensure competitiveness.
- Talent Planning:
- Support succession planning and career pathing aligned with OnebyZero’s Career Track Framework.
- Work with managers to identify high-potential talent and create development plans.
- Policy & Compliance:
- Review, update, and implement HR policies annually, ensuring compliance with applicable labour laws across operating countries.
- Prepare for and support internal or external HR audits.
- Engagement & Recognition:
- Drive the annual employee engagement survey and subsequent action planning.
- Plan and execute company-wide events, leadership townhalls, and milestone celebrations.
Requirements
What You'll Bring to the Table
Must-Have Skills:
- 9–10 years of HR generalist experience, preferably in IT services or technology consulting firms.
- Demonstrated experience in performance management, talent development, and HR operations.
- Strong knowledge of labour laws, payroll compliance, and employee relations.
- Skilled in data-driven HR reporting and analytics.
- Experience working in multi-country setups (ASEAN/India preferred) is an advantage.
- Excellent communication, stakeholder management, and problem-solving abilities.
- Hands-on, structured, and self-directed professional who can balance detail with strategy.
- Ability to work independently with a proactive approach, prioritizing effectively amid multiple priorities.
- Comfortable operating in a fast-paced, ambiguous environment with a high level of resilience.
Personal Attributes
- Strategic Operator: Balances daily execution with long-term people planning.
- Empathetic and Firm: Resolves conflicts while maintaining trust and fairness.
- Data-Driven: Uses analytics to shape HR insights and leadership decisions.
- Collaborative Influencer: Works effectively across functions and geographies.
- Accountable and Ethical: Maintains high integrity in all employee matters.
Benefits
What We Bring to the Table
- Impact-First Culture: Your work directly contributes to real-world AI solutions and business outcomes.
- Professional Growth: Continuous learning opportunities, mentorship from industry leaders, and a clear path for career development.
- Competitive Compensation: Market-leading salary, benefits, and incentives.
- Dynamic Team Environment: Collaborate with a high-performing team that values curiosity, integrity, and ownership.
- Global Exposure: Opportunities for international travel.
OnebyZero is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
