Senior Human Resource Manager

Position Overview

The Senior HR Manager will provide strategic direction, leadership, and oversight to all human resource functions of a large, multi-campus K–12 school system. The role entails modernizing HR practices, introducing technology-driven systems, and ensuring that the school’s people processes align with its mission of educational excellence, service, and continuous improvement.

The incumbent will lead a diverse HR team and serve as the principal architect of institutional HR transformation, ensuring that recruitment, performance management, employee engagement, and compliance processes are efficient, fair, and future-ready.

Key Responsibilities

1. Strategic HR Leadership

• Develop and implement a comprehensive HR strategy aligned with the school’s vision, values, and long-term goals.
• Provide leadership and professional guidance to all campus teaching and non-teaching staff.
• Build a culture of accountability, transparency, and service excellence within the HR function.

• Modernize recruitment practices by introducing data-driven and technology-enabled hiring processes.
• Develop systems for workforce planning, ensuring the right talent mix across teaching and non-teaching roles.
• Oversee end-to-end recruitment, onboarding, and induction processes for all new employees.
• Build strong employer branding to attract high-quality candidates to the education sector.

• Lead the transition to a modern, objective, and technology-based appraisal system that supports professional growth and accountability.
• Design fair and transparent performance metrics and rubrics for teachers and non-teaching staff.
• Provide periodic analytics and insights on staff performance, retention, and motivation.
• Link performance appraisal outcomes to training, recognition, and career progression initiatives.

• Oversee the computerization and automation of HR processes such as attendance, leave, payroll, benefits, recruitment, and appraisal.
• Implement or upgrade the HRMS (Human Resource Management System) across campuses.
• Ensure integration of HR data with Finance and Administration systems for unified reporting and control.

• Promote a positive organizational culture rooted in fairness, collaboration, and professional integrity.
• Address employee grievances promptly and constructively.
• Plan staff welfare, recognition, and engagement initiatives to enhance morale and retention.
• Ensure compliance with all relevant labour laws, service regulations, and school policies.

• Identify training needs and develop continuous professional development (CPD) frameworks for staff.
• Conduct leadership development programs for mid-level managers and administrative officers.
• Partner with external agencies and educational institutions for staff training and certification programs.

• Review, update, and standardise HR policies, manuals, and service rules across all campuses.
• Ensure compliance with statutory requirements under EPF, ESI, POSH, labour laws, and education-sector regulations.
• Maintain accurate and confidential employee records and ensure data protection standards.

Qualifications and Experience

• Postgraduate degree in Human Resource Management, Business Administration, or related field.
• Minimum 10–15 years of progressive HR experience, preferably in a large educational, service-sector, or multi-location organisation.
• Proven experience in HR digital transformation, including HRMS implementation and analytics.
• Strong understanding of modern recruitment, performance management, and organisational development practices.
• Excellent leadership, communication, and interpersonal skills.
• High level of integrity, emotional intelligence, and professional discretion.

Key Competencies

• Strategic and analytical thinking
• Technology orientation and data-driven decision making
• Change management and process re-engineering
• Conflict resolution and employee relations
• Strong mentoring and team-building capability
• Deep understanding of school culture and education-sector sensitivities

CMS is seeking applications for the post of Senior HR Manager at its Head Office.