Senior Human Resource Manager

Position Overview

Senior HR Manager

The incumbent will lead a diverse HR team and serve as the principal architect of institutional HR transformation, ensuring that recruitment, performance management, employee engagement, and compliance processes are efficient, fair, and future-ready.

Roles and Responsibilities

1. Strategic HR Leadership

• Develop and implement a comprehensive HR strategy aligned with the schools vision, values, and long-term goals.
• Provide leadership and professional guidance to all campus teaching and non-teaching staff.
• Build a culture of accountability, transparency, and service excellence within the HR function.

2. Recruitment and Talent Management

• Modernize recruitment practices by introducing data-driven and technology-enabled hiring processes.
• Develop systems for workforce planning, ensuring the right talent mix across teaching and non-teaching roles.
• Oversee end-to-end recruitment, onboarding, and induction processes for all new employees.
• Build strong employer branding to attract high-quality candidates to the education sector.

3. Performance Management and Appraisal

• Lead the transition to a modern, objective, and technology-based appraisal system that supports professional growth and accountability.
• Design fair and transparent performance metrics and rubrics for teachers and non-teaching staff.
• Provide periodic analytics and insights on staff performance, retention, and motivation.
• Link performance appraisal outcomes to training, recognition, and career progression initiatives.

4. HR Digital Transformation

• Oversee the computerization and automation of HR processes such as attendance, leave, payroll, benefits, recruitment, and appraisal.
• Implement or upgrade the HRMS (Human Resource Management System) across campuses.
• Ensure integration of HR data with Finance and Administration systems for unified reporting and control.

5. Employee Relations and Engagement

• Promote a positive organizational culture rooted in fairness, collaboration, and professional integrity.
• Address employee grievances promptly and constructively.
• Plan staff welfare, recognition, and engagement initiatives to enhance morale and retention.
• Ensure compliance with all relevant labor laws, service regulations, and school policies.

6. Capacity Building and Training

• Identify training needs and develop continuous professional development (CPD) frameworks for staff.
• Conduct leadership development programs for mid-level managers and administrative officers.
• Partner with external agencies and educational institutions for staff training and certification programs.

7. Policy Development and Compliance

• Review, update, and standardize HR policies, manuals, and service rules across all campuses.
• Ensure compliance with statutory requirements under EPF, ESI, POSH, labor laws, and education-sector regulations.
• Maintain accurate and confidential employee records and ensure data protection standards.

Qualifications and Experience

• Postgraduate degree in Human Resource Management, Business Administration, or related field.
• Minimum 10-15 years of progressive HR experience, preferably in a large educational, service-sector, or multi-location organisation.
• Proven experience in HR digital transformation, including HRMS implementation and analytics.
• Strong understanding of modern recruitment, performance management, and organisational development practices.
• Excellent leadership, communication, and interpersonal skills.
• High level of integrity, emotional intelligence, and professional discretion.

Key Competencies

• Strategic and analytical thinking
• Technology orientation and data-driven decision making
• Change management and process re-engineering
• Conflict resolution and employee relations
• Strong mentoring and team-building capability
• Deep understanding of school culture and education-sector sensitivities

CMS is seeking applications for the post of Senior HR Manager at its Head Office.

The Senior HR Manager will lead and modernise human resource operations across 21 campuses of large K12 school system in Lucknow.

The role involves strategic leadership in recruitment, performance management, employee engagement, and HR digital transformation.

The incumbent will drive policy standardisation, technology-enabled HR processes, and talent development aligned with the schools vision of excellence and service.

Responsibilities include workforce planning, HRMS implementation, compliance, and capacity building.

Candidates should hold a postgraduate degree in HR or Business Administration with 10-15 years relevant experience, proven HR transformation expertise, and strong leadership, analytical, and interpersonal skills.

Apply Immediately

Link to apply:

https://cmseducation.org/careers/