Sales Operations Specialist

About MostEdge

MostEdge is revolutionizing the retail industry with a cutting-edge analytics platform designed to prioritize customer needs and shape the future of retail. From advanced POS systems and self-service kiosks to surveillance, loyalty solutions, and next-level consumer engagement tools, MostEdge empowers businesses to transform every customer interaction into a profitable opportunity. By seamlessly integrating retail management processes, optimizing supply chains, and ensuring stock availability for in-demand products, MostEdge enables businesses to grow efficiently while eliminating time-consuming administrative tasks. As the only company offering 24/7 c-store operations, shrink management, audits, and reconciliation services, MostEdge ensures that every transaction is secure, accurate, and optimized for success. Beyond technology, MostEdge’s learning academy nurtures employees and owners into tomorrow’s retail leaders, fostering innovation and growth across the industry. By partnering with retailers, distributors, and manufacturers, MostEdge is not just enhancing retail operations—it’s empowering businesses to thrive sustainably, profitably, and confidently in an ever-evolving market.

Role Overview

The Sales Operations Specialist is accountable for optimizing sales performance through operational excellence. This role owns the design, implementation, and oversight of tools, processes, and reporting that enable our sales team to meet and exceed targets. You will be expected to increase rep productivity, improve pipeline visibility, and ensure forecast accuracy, serving as the critical link between sales execution and strategic growth.

Scope of Responsibility

1. CRM & Sales Process Management

Accountability: Maintain accurate, complete, and usable data across all sales systems.
Scope:

• Design, document, and improve end-to-end sales processes
• Own CRM configuration, user training, field design, and automation logic
• Ensure pipeline integrity, enforce deal stage progression, and monitor usage
• Outcome:
• * 100% adoption across sales team* Weekly pipeline reports with <5% variance from actuals* 90%+ data hygiene compliance

2. Forecasting & Performance Reporting

Accountability: Deliver timely, accurate, and actionable sales reports and forecasts.
Scope:

• Build and automate dashboards for sales leadership and execs
• Analyze trends in funnel conversion, sales velocity, and win/loss
• Support quarterly business reviews (QBRs) and board-level reporting
• Outcome:
• * Forecasts delivered by Day 1 of every week/month/quarter* Forecast accuracy within +/- 5% variance* Visibility into key KPIs at team, region, and rep level
• 3. Sales Enablement & Execution Support

Accountability: Reduce time-to-productivity and boost deal execution efficiency.
Scope:

• Onboard new sales hires with tools, templates, and playbooks
• Support quote generation, deal desk functions, and approvals
• Document and share best practices across the team
• Outcome:
• * New hires ramped to quota in <60 days* Sales cycle duration reduced by 15% YoY* 95% SLA compliance on deal desk support

4. Operational Projects & Strategic Initiatives

Accountability: Lead or support high-impact initiatives that enhance revenue operations.
Scope:

• Quota & territory planning
• Sales compensation modeling and reporting
• New tech implementation (e.g., CPQ, CLM, Sales Engagement)
• Outcome:
• * Quota and territory plan delivered 30 days before new fiscal year* New tools launched with >85% adoption within 90 days* Increase rep productivity by 20% through automation and tools
• Qualifications

Must-Have:

• 3–5 years in Sales Ops or RevOps in a B2B SaaS or tech environment
• Advanced proficiency in Salesforce (or equivalent CRM), Excel, and reporting tools
• Proven experience driving measurable outcomes in pipeline management and forecast accuracy
• Strong stakeholder management skills across sales, marketing, and finance

Nice-to-Have:

• Familiarity with Clari, Tableau, HubSpot, Outreach, Gong, or equivalent tools
• Experience modeling incentive plans and managing sales compensation
• Background supporting global or distributed sales teams

Success Profile

• You lead with structure – clarity in data, process, and planning.
• You own outcomes – holding yourself and the team accountable for performance.
• You simplify the complex – building systems that are intuitive, efficient, and scalable.
• You work cross-functionally – aligning sales with marketing, finance, and customer success.

Why Join Us?

• Make a direct impact on revenue and growth
• Work with a high-performance team
• Own systems and strategies at scale
• Access opportunities to grow into RevOps leadership

Job Type: Full-time

Pay: ₹168,774.32 - ₹1,007,957.63 per year

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Compensation Package:

• Performance bonus
• Yearly bonus

Schedule:

• Monday to Friday
• US shift

Expected Start Date: 30/09/2025