The Opportunity: What Are We Looking For: You will thrive in MostEdge if you have: Values of customer first, service excellence, keeping it simple, teamwork, urgency. Student of the market and is in tune with what is happening around them. Passion for doing something amazing and let others achieve the same. Commitment to making something happen and inspiring others. Ability to learn fast and recognize there is an invisible line between success and short comings. Mindset of not giving up...help team completing things today vs. tomorrow. Drive and excitement for working in a fast-paced environment. The desire to work collaboratively with a tight knit but quickly growing team. Flexibility, humility, and a sense of humour

The Opportunity: The ideal candidate will possess expertise in employee training, engagement, payroll, benefits management, and have hands-on experience with the installation, implementation, and end-user support of Zoho HR modules. As the HR Manager, you will play a critical role in optimizing HR operations, driving employee engagement initiatives, and ensuring smooth implementation of HR technology solutions. Skills : - employee training,benefits management,hrsd,hr operations,human resource management,employee engagement,recruitment,hr generalist activities,employee relations,talent acquisition,exit formalities,joining formalities,induction,hr policies

We are seeking a detail-oriented and proactive Pricing Management Associate to join our growing Convenience Store BPO team. The successful candidate will play a pivotal role in analyzing and optimizing pricing strategies for our convenience store clients. This position requires a deep understanding of market dynamics, customer behavior, and competitor pricing, as well as strong analytical skills to drive data-driven decisions and maintain competitive advantage. Key Responsibilities: 1. Market Analysis & Research: o Conduct regular competitive price monitoring and identifying opportunities for price adjustments. o Research market trends, competitor pricing, and consumer behavior to inform pricing decisions. 2. Data Management & Reporting: o Manage and maintain pricing databases, ensuring accuracy and up-to-date information. o Analyze pricing data and performance metrics to measure the effectiveness of pricing strategies. 3. Collaboration & Communication: o Work cross-functionally with Sales, on boarding, and Operations teams to align pricing strategies with overall business objectives. o Communicate pricing changes and strategy updates effectively to stores. 4. System Optimization: o Ensure compliance with pricing policies, regulations, and client requirements. 5. Client Support & Query Resolution: o Respond to client inquiries regarding pricing and ensure any issues are resolved in a timely and professional manner. o Provide recommendations and actionable insights to clients to enhance profitability and optimize pricing strategies. Qualifications: Bachelors degree in commerce, Finance or Economics. 1-2 years of experience in store management in the retail environment, preferably FMCG. Excellent communication and presentation skills, with the ability to explain pricing details & changes to both internal teams and clients. Strong attention to detail, with the ability to manage multiple tasks and deadlines in a fast-paced environment. Knowledge of the convenience store industry and BPO operations is a plus. Preferred Skills: Experience with pricing software or tools like RepricerExpress, Inovretail, Price2Spy etc. Knowledge of data analytics and business intelligence platforms. Familiarity with retail or convenience store operations. 1+ Years experience in a retail grocery giants (Ex: Metro, Reliance, Spencers, Dmart etc.)

THE OPPORTUNITY We are seeking a highly skilled and versatile Frontend Developer with expertise in building intuitive and responsive web and mobile applications, coupled with a deep understanding of Cloud Computing and Machine Learning. This role requires a blend of technical proficiency in frontend development, cloud services (specifically AWS), and a strong grasp of Python-based machine learning libraries. As a part of our dynamic development team, you will contribute to designing and developing cutting-edge applications that deliver seamless user experiences, while also leveraging cloud infrastructure and machine learning capabilities. KEY RESPONSIBILITIES: Full-Stack Development: o Design and develop responsive and interactive web and mobile applications (iOS and Android). o Ensure high performance, cross-browser compatibility, and consistent user experience. o Write clean, maintainable, and efficient code using frontend technologies (HTML5, CSS3, JavaScript, TypeScript, React, React Native, Angular, or Vue.js). o Collaborate closely with UI/UX designers to create visually appealing and user-friendly interfaces. o Optimize applications for maximum speed and scalability across multiple platforms. Cloud Computing & AWS Services: o Design, develop, and deploy cloud-based applications and services using AWS (Amazon Web Services). o Manage and configure cloud infrastructure, including EC2, Lambda, S3 storage, API Gateway, and other relevant AWS services. o Implement serverless architecture, data storage, and scaling solutions. o Ensure cloud security, performance monitoring, and disaster recovery protocols are in place. Machine Learning: o Work with Python-based machine learning libraries (e.g., TensorFlow, Keras, PyTorch, Scikit-learn, Pandas, NumPy, dlib, face_recognition) to build and integrate machine learning models into applications. o Collaborate with data science and backend teams to deploy ML models and facilitate seamless integration into web and mobile apps. o Conduct data preprocessing, model training, and model validation to optimize performance. o Stay updated with the latest trends in machine learning and cloud technologies. Collaboration & Continuous Improvement: o Work closely with cross-functional teams, including backend developers, data scientists, product managers, and designers, to deliver high-quality products. o Participate in code reviews, debugging, and performance optimization. o Contributes to the continuous improvement of the development of lifecycle, implementing best practices for both frontend development and cloud-based systems. Required Skills and Qualifications: Proven experience in frontend development with a strong portfolio of web and mobile applications. Expertise in AWS services such as EC2, Lambda, S3 Glacier storage, RDS, and API Gateway. Proficiency in modern JavaScript frameworks like React, React Native, Angular, or Vue.js. Strong command of Python and familiarity with machine learning libraries such as TensorFlow, Keras, PyTorch, Scikit-learn, Pandas, and NumPy. Hands-on experience with cloud computing platforms, specifically AWS. Familiarity with CI/CD pipelines and version control (Git, GitHub/GitLab). Knowledge of web hosting and deploying web applications in production environments. Understanding of responsive design and mobile-first development principles. Strong problem-solving skills, ability to debug complex issues, and optimize code for performance. Excellent communication skills, with the ability to collaborate effectively in a team environment. Preferred Qualifications: Experience with mobile app development (iOS/Android) using frameworks like React Native or Flutter. Knowledge of containerization (Docker) and orchestration tools (Kubernetes). Familiarity with DevOps practices and cloud-native application architectures. Knowledge of database management systems (SQL and NoSQL). Experience with machine learning model deployment in production environments. AWS Certified Cloud Practitioner Good knowledge of Python and its machine learning libraries.

KEY RESPONSIBILITIES: Accountability: Provide advanced support to c-store customers via phone, email, and live chat, addressing inquiries and resolving issues related to POS systems, back-office solutions, hardware, network, and other services. Utilize language skills (English,Hindi) to communicate effectively with a diverse customer base. Diagnose and troubleshoot complex technical problems, guiding customers through step-by-step solutions. Escalate critical issues to higher-level support teams and ensure a seamless resolution process. Maintain detailed records of customer interactions, including inquiries, issues, and resolutions in the CRM system. Monitor and manage customer service tickets, ensuring timely follow-up and resolution. Collaborate with internal teams (e.g., technical support, product development) to provide comprehensive solutions to customer problems. Mentor and assist other customer service representatives, providing guidance and support as needed. Continuously update knowledge of company products and services to provide accurate information and support. Participate in training sessions and workshops to improve customer service skills and technical knowledge. Contribute to the development and improvement of customer service processes and resources.Scope: Respond to customer inquiries across channelsphone, email, chat, and social media. Provide accurate information on products, technical issues, and more. Troubleshoot problems, resolve complaints, and escalate complex cases to relevant teams or management when needed. Assist with onboarding, explain product features, offer best-practice usage tips, and support technical troubleshooting Log interactions, resolutions, and follow-up steps in CRM/helpdesk systems for future reference and quality control Outcomes: Aim to resolve customer inquiries on the first interaction. Reduce the need for repeat contacts or escalations. Handle calls, emails, or chats efficiently without compromising quality. Meet predefined time benchmarks while maintaining accuracy. Convert negative experiences into positive outcomes. Help improve customer lifetime value through excellent service.

The Opportunity: We are seeking a highly skilled Database Developer & Administrator to join our team. The ideal candidate will possess extensive experience in database management, including backup management, query optimization, and performance tuning. This role will focus on both Relational and NoSQL databases, with strong emphasis on MySQL. Required Skills & Experience: Accountability As the Database Administrator, you will be responsible for ensuring high availability, reliability, and security of MySQL databases. Backup Management through safeguarding data through effective backup and recovery strategies. Improving query performance for faster data retrieval & sustaining optimal performance of the database environment. Creating scalable and normalized database structures aligned with business needs. seamless operation of databases in cloud environments & minimizing database downtime and resolving issues swiftly. Scope Act as the subject matter expert (SME) for MySQL database systems. Collaborate with software developers, system administrators, and DevOps teams to align database solutions with business goals. Document database architectures, procedures, and change logs. Ensure database systems comply with organizational security policies and data privacy regulations. Contribute to capacity planning and database scaling strategies. Stay updated with MySQL advancements, patches, and best practices. Outcomes Managing and maintaining the MySQL database infrastructure by monitoring database systems and proactively addressing issues to prevent downtime. Design and implement backup strategies to safeguard data and test backup and recovery plans to ensure business continuity in case of failures. Work closely with developers to improve query efficiency and reduce load on servers. Tune system configurations, indexes, and queries to ensure high-speed transactions and minimal latency. Collaborate with development teams to design scalable and efficient data storage structures along with creation and update of database schemas, ensuring normalization and referential integrity. Qualifications: Education: Bachelors or masters degree in computer science or a related field. Experience: o Minimum of 5 years of extensive experience with relational databases (MySQL, PostgreSQL, etc.). o Strong expertise in SQL and query performance tuning o Experience with object-oriented databases, and Solid knowledge of MySQL administration and optimization. o Cloud experience with AWS and RDS. Skills & Competencies: o Strong expertise in SQL and query performance tuning. o Experience in database backup and restore management. o Experience with database replication and high-availability setups Personal Attributes: o Strong communication skills, with the ability to convey complex technical concepts to non- technical stakeholders. o Results-driven with a focus on measurable outcomes and long-term growth.

The Opportunity: We are seeking a highly skilled and experienced Java Back-End Developer to join our dynamic team. The ideal candidate will have a minimum of 5+ years of experience with strong expertise in Java, Spring, Spring Boot, JPA, and Hibernate, along with hands-on experience in cloud environments, application deployment, and database management. The role involves working with modern technologies like Docker, Kubernetes, and CI/CD pipelines (Jenkins), with a strong focus on delivering high-quality code in an agile environment. Required Skills & Experience: Accountability Designing, building, and maintaining scalable and high-performance backend services using Java, Spring, and related technologies. Developing secure, well-documented RESTful APIs to support front-end and third-party integration needs. Ensuring code quality, reusability, and maintainability through rigorous testing, code reviews, and adherence to development standards. Managing data persistence, performance optimization, and schema design using relational databases such as PostgreSQL and MySQL. Supporting robust application deployment and operations using Docker, Kubernetes, and AWS infrastructure. Scope Core focus on building business logic, services, data layers, and APIs using Java (Spring Boot, JPA, Hibernate). API Design & Integration: Creating and maintaining endpoints for internal and external consumption. Designing and managing SQL databases with performance, scalability, and data integrity in mind. Working in cloud-native environments (AWS) with containerization and orchestration (Docker, Kubernetes). Managing CI/CD pipelines and ensuring seamless integration and deployment practices using tools like Jenkins. On Collaboration part, interfacing with front-end developers, QA engineers, DevOps, and product managers for end-to-end delivery. Participating in code reviews and mentoring junior developers to promote engineering excellence as a part of mentorship & code quality. Outcomes High-quality, tested, and performant backend components delivered on time and aligned with business goals. Efficient and well-documented APIs enabling seamless integration across systems and user interfaces. Dockerized applications deployed via Kubernetes on AWS, exhibiting high availability and fault tolerance. Well-structured, secure, and performant database systems supporting application needs. Proactive monitoring, debugging, and optimization lead to reduced downtime and improved user experience. Positive contributions to team dynamics, mentorship, and continuous improvement in development practices. Qualifications: Education: Bachelors or masters degree in computer science or a related field. Experience: o Minimum of 5 years of strong proficiency in Java and J2EE with a solid understanding of back-end development o Expertise in Spring, Spring Boot, JPA, and Hibernate frameworks. o Experience with object-oriented Programming, and Proficiency in working with PostgreSQL and MySQL databases. o Minimum one-year hands on experience with MongoDB. o Experience in application deployment using Docker and Kubernetes and Cloud experience with AWS and RDS. Skills & Competencies: o Strong proficiency in Java and J2EE, with expertise in Spring, Spring Boot, JPA, and Hibernate frameworks. o Strong understanding of AWS cloud platforms and cloud database integration. o Familiarity with the full software development lifecycle, from design and development to testing and deployment along with experience in system design, algorithms, and data structures. o Experience writing and consuming RESTful APIs and Experience in Agile/Scrum environments is a plus. Personal Attributes: o Strong communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. o Results-driven with a focus on measurable outcomes and long-term growth.

The Opportunity: We are seeking a skilled Python Full Stack Developer with hands-on experience in CCTV monitoring, surveillance tools, and face recognition systems. The ideal candidate will have experience integrating Python-based machine learning libraries into frontend systems and is comfortable working with Fast-API for backend interaction. Required Skills & Experience: Accountability As a part of our dynamic development team, you will contribute to designing and developing cutting-edge applications that deliver seamless user experiences, while also leveraging cloud infrastructure and machine learning capabilities. Develop and maintain frontend components for CCTV monitoring and surveillance dashboards. Integrate face recognition features using Python-based libraries into frontend views. Collaborate with backend engineers working on Fast-API to build seamless, responsive interfaces. Visualizing real-time video feeds, alert systems, and facial recognition results effectively for users. Optimize frontend performance for real-time surveillance applications. Work closely with internal teams to understand business requirements and develop / maintain and enhance applications as per the business needs. Establish data driven culture across the organization. Scope Work closely with cross-functional teams, including backend developers, data scientists, product managers, and designers, to deliver high-quality products. Participate in code reviews, debugging, and performance optimization. Contributes to the continuous improvement of the development of lifecycle, implementing best practices for both frontend development and cloud-based systems. Stay updated with the latest trends in machine learning and cloud technologies. Outcomes Design and develop responsive and interactive web and mobile applications (iOS and Android). Ensure high performance, cross-browser compatibility, and consistent user experience. Write clean, maintainable, and efficient code using frontend technologies (HTML5, CSS3, JavaScript, TypeScript, React, React Native, Angular, or Vue.js). Collaborate closely with UI/UX designers to create visually appealing and user-friendly interfaces. Optimize applications for maximum speed and scalability across multiple platforms. Qualifications: Education : Bachelors degree in computer science, or a related field. Experience: Working with CCTV monitoring and surveillance platforms Skills & Competencies. Familiarity with face recognition libraries (e.g., face recognition, OpenCV, Cmake, Dlib) and how to interface them with frontend applications. Experience working with Fast-API or similar Python web frameworks. Experience with video streaming protocols (e.g., RTSP, WebRTC). Skills & Competencies: Strong knowledge of frontend frameworks such as React.js, Vue.js, or Angular Background in security or smart surveillance systems. Work with Python-based machine learning libraries (e.g., TensorFlow, Keras, PyTorch, Scikit-learn, Pandas, NumPy, dlib, face recognition) to build and integrate machine learning models into applications. UI/UX design sensibility for control panels and dashboards. Work closely with cross-functional teams, including backend developers, data scientists, product managers, and designers, to deliver high-quality products. Personal Attributes: An analytical mindset with the ability to see the big picture while diving deep into the details. Strong leadership and people management skills with a passion for mentoring. Results-driven with a focus on measurable outcomes and long-term growth. Curiosity and a commitment to staying up to date with industry trends and data analytics best practices.