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Job Description

Job Title: Process Lead – Human Resources

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Role Summary

Process Lead – Human Resources


Key Responsibilities

  • Talent Acquisition Leadership

  • Drive end-to-end recruitment lifecycle across India and US geographies, covering executive search, volume hiring, and specialized/niche roles in design, operations, sales, and corporate functions.
  • Collaborate closely with hiring managers and business leaders to define role requirements, create compelling job descriptions, and establish alignment on sourcing strategy and success metrics.
  • Develop and maintain a robust recruitment pipeline by leveraging multiple sourcing channels including job boards, LinkedIn, employee referrals, recruitment partners, and headhunting.
  • Implement structured interview processes, incorporating assessment tools, structured panels, and behavioral evaluations to ensure quality-of-hire.
  • Lead offer management and negotiation processes, ensuring competitive positioning while maintaining internal equity and candidate experience.
  • Establish and track key recruitment metrics such as time-to-fill, quality-of-hire, source of hire, and candidate conversion ratios to drive continuous improvement.
  • Performance & Development

  • Implement robust performance management systems that link evaluation, promotion, and increments to merit.
  • Enable leadership capability and a high-performance culture through structured feedback loops and calibration.
  • Learning & Capability Building

  • Lead L&D initiatives based on skill-gap analysis, role transitions, and succession planning.
  • Design and deploy learning journeys using internal and external resources to build future-ready teams.
  • HR Operations & Analytics

  • Standardize and streamline HR processes through automation and data-driven practices.
  • Manage and optimize HRIS systems to ensure accurate, real-time tracking of key HR metrics such as time-to-fill, cost-per-hire, internal mobility rates, headcount trends, and process SLAs. Maintain data integrity, standardization, and alignment with organizational goals.
  • Design and implement custom dashboards and analytics reports for leadership, offering insights on workforce trends, hiring bottlenecks, performance calibration outcomes, attrition hotspots, and learning impact—enabling proactive decision-making.
  • Compensation & Benefits

  • Design equitable and competitive reward systems aligned with business goals and employee value proposition.
  • Stakeholder Management & Collaboration

  • Serve as a trusted advisor to senior leaders, enabling informed decision-making and cultural alignment.
  • Foster a collaborative and efficient HR team focused on delivery excellence.


Must-Have Qualifications

  • Bachelor’s degree in HR, Business Administration, or related field (MBA/PGDM preferred).
  • Professional certifications such as SHRM-SCP, SPHR, or equivalent are advantageous.
  • Minimum 10 years of progressive HR leadership experience with exposure to both India and US hiring practices.
  • Demonstrated expertise in people strategy, performance systems, team development, and HR technology.
  • Proven success in managing complex hiring mandates, including leadership roles.
  • Strong interpersonal and executive communication skills with high emotional intelligence.
  • Sound knowledge of labor laws, talent metrics, and process optimization.


Preferred Qualifications

  • Experience as a strategic HR partner supporting senior leadership.
  • Track record in leading employee engagement initiatives, grievance redressal, and building people-centric cultures.
  • Advanced proficiency in data analysis, HR dashboards, and workforce insights.
  • Familiarity with HR tech tools, ATS, and automation solutions.


Key Competencies

  • Strategic HR Leadership

  • India & US Talent Acquisition

  • Performance Management Systems

  • Learning & Development Strategy

  • HR Analytics & Process Optimization

  • Tech-Savvy and AI-Driven Approach

  • Emotional Intelligence & Executive Presence

  • Collaboration & Change Management

Sahiba Naaz

8296043355

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