Job
Description
Location: Remote (Preferred: US) Job Type: Full-Time About SocialPostAI SocialPostAI is an innovative SaaS company that helps small businesses automate their social media with AI-driven content creation, scheduling, and engagement. Our mission is to empower entrepreneurs with high-impact social media strategies without the hassle or high costs of traditional marketing. Candidates must have significant experience and success in product-led growth SaaS startups. Experience scaling through nontraditional methods is also important. This includes paid influencer and affiliate marketing, exposure to podcasts and other nontraditional media, and exposure to conferences and speaking events. Role Overview The CRO will be responsible for overseeing all revenue-generating functions, including sales, marketing, partnerships, and customer success. This role requires a growth-minded leader with a SaaS background who can build and execute strategies to increase ARR, expand customer lifetime value, and maximize retention. Key Responsibilities Revenue Strategy & Execution Develop and implement a comprehensive revenue growth strategy across sales, marketing, and customer success. Own and optimize the company’s subscription pricing, freemium-to-paid conversion rates, and upsell strategies. Lead SocialPostAI’s go-to-market strategy, ensuring strong product-market fit and efficient customer acquisition. Drive international expansion and revenue growth in key global markets. Sales & Business Development Build and scale a high-performance SaaS sales team, focusing on SMBs and startups. Develop a scalable outbound and inbound sales process to acquire new customers. Optimize the trial-to-paid conversion funnel to increase paid user adoption. Identify and establish strategic partnerships that drive lead generation and revenue growth. Marketing & Customer Acquisition Oversee growth marketing, including paid ads, SEO, social media, email marketing, and community-building efforts. Increase website traffic, lead generation, and customer engagement through innovative marketing campaigns. Collaborate with product and marketing teams to improve customer onboarding and activation rates. Drive brand awareness and authority in the AI-powered social media automation space. Customer Success & Retention Ensure a seamless customer journey, improving onboarding, support, and retention. Implement strategies to reduce churn and increase customer lifetime value (LTV). Develop and oversee a data-driven customer success team that maximizes user engagement. Data-Driven Decision Making Analyze revenue data, customer insights, and market trends to optimize pricing and packaging. Track and improve key SaaS metrics (MRR, ARR, CAC, LTV, churn rate, conversion rate, etc.). Leverage AI and automation to streamline processes and improve efficiency. What We’re Looking For Proven track record as a CRO, VP of Sales, VP of Growth, or similar revenue leadership role at a SaaS company. Experience scaling ARR from $1M to $10M+ in a high-growth startup environment. Strong background in SaaS marketing, sales operations, and customer success. Expertise in B2B and SMB markets, especially in subscription-based models. Deep understanding of growth hacking, digital marketing, and conversion rate optimization (CRO). Data-driven mindset with experience using tools like HubSpot, Salesforce, Google Analytics, and AI-driven analytics. Ability to lead cross-functional teams and drive alignment between departments. Passion for AI, social media automation, and helping small businesses succeed. Compensation & Benefits Competitive base salary + performance-based bonuses/equity. Flexible, remote work environment. Opportunity to shape and lead the revenue growth of a high-potential AI SaaS company. Access to AI-driven tools and cutting-edge marketing/sales strategies. Show more Show less
