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2.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description Dr. Reddy’s Laboratories Ltd. is a leading multinational pharmaceutical company based across global locations. Each of our 24,000 plus employees comes to work every day for one collective purpose: to accelerate access to affordable and innovative medicines because Good Health Can’t Wait . We started in 1984 with a modest investment, 20 employees and a bold vision. Today, we have research and development centres, manufacturing facilities or a commercial presence in 66 countries. For nearly four decades, we have stood for access, affordability and innovation based on the bedrock of deep science, progressive people practices and robust corporate governance. As the pharmaceutical industry evolves and undergoes disruption, we see an opportunity – to strengthen our core further (the next steps) and to build the future (the new bets). ‘The Next and the New’ is how we aim to continue to be the partner of choice – purpose-driven, future-ready and sustainable. Our aim is to reach over 1.5 Bn+ patients across the world by 2030 by growing our core businesses and building for the future with sustainability at the core of our purpose and strategy. Sustainability for us means operating in a manner that respects people, planet and purpose – helping us conserve precious resources, serve our patients, create value for stakeholders, give back to society, fulfil our potential and maintain our integrity and transparency Dr Reddy’s maintains a work environment, free from discrimination and is an equal opportunity employer. We are committed to employ & nurture all qualified diverse workforce without regard to race, colour religion, nationality, sex, age, disability status, genetics, sexual orientation, gender expression, citizenship or any other characteristic or classification protected by applicable law(s) of the country we operate in. We treasure every talent, and recognize merit and diversity in our organization. Job Description Job Summary We are looking for a dynamic and experienced Key Account Manager to identify key stakeholders and concerned parties that are integral to the success of the sales and account management strategy, to maintain long-term cordial relationships with key customers. Implementing strategies while engaging with the identified stakeholders can significantly enhance the performance and growth within the identified key accounts. Roles & Responsibilities You will be responsible to identify Key Account and concerned Stakeholders. You will be responsible for sales planning & budgeting for each product within the key account, and ensuring alignment of the budgeting process with regional and headquarters targets. You will be responsible to plan Product Portfolio and analysing monthly sales trends from Accounts and strategize with Media Manager to improve sales for the Key Account. You will be responsible for analysing competitor's Information in the Key Account, and gathering market data on competitors' sales, marketing initiatives, and product pricing, prepare and share a monthly report with the Sales and Marketing team. You will be responsible for customized Engagement Plan for Key Account and identifying the specific needs of the Key Account and develop tailored strategic initiatives. Qualifications Educational qualification: Graduate; MBA in marketing (preferred) Minimum work experience : 2 to 3 years Skills & attributes: Technical Skills In depth understanding of the Indian eComm industry, customer segments, customer behaviour, and competition. Proficiency in sales forecasting to predict market demand and allocate resources effectively. Ability to analyse sales data, track performance metrics, and generate reports to measure the effectiveness of sales strategies. Understanding of statutory and regulatory guidelines. Behavioural Skills Excellent communication and interpersonal skills. Have zeal to coach/ mentor. Adept at problem-solving and making data-driven decisions. Good at Building and leveraging relationship.
Posted 1 week ago
3.0 - 5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ͏ Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ͏ Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ͏ ͏ Mandatory Skills: Oracle Database Admin . Experience: 3-5 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job description: Job Description Role Purpose The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution ͏ Do 1. Bridging the gap between project and support teams through techno-functional expertise For a new business implementation project, drive the end to end process from business requirement management to integration & configuration and production deployment Check the feasibility of the new change requirements and provide optimal solution to the client with clear timelines Provide techno-functional solution support for all the new business implementations while building the entire system from the scratch Support the solutioning team from architectural design, coding, testing and implementation Understand the functional design as well as technical design and architecture to be implemented on the ERP system Customize, extend, modify, localize or integrate to the existing product by virtue of coding, testing & production Implement the business processes, requirements and the underlying ERP technology to translate them into ERP solutions Write code as per the developmental standards to decide upon the implementation methodology Provide product support and maintenance to the clients for a specific ERP solution and resolve the day to day queries/ technical problems which may arise Create and deploy automation tools/ solutions to ensure process optimization and increase in efficiency Sink between technical and functional requirements of the project and provide solutioning/ advise to the client or internal teams accordingly Support on-site manager with the necessary details wrt any change and off-site support ͏ 2. Skill upgradation and competency building Clear wipro exams and internal certifications from time to time to upgrade the skills Attend trainings, seminars to sharpen the knowledge in functional/ technical domain Write papers, articles, case studies and publish them on the intranet ͏ Deliver No. Performance Parameter Measure 1.Contribution to customer projectsQuality, SLA, ETA, no. of tickets resolved, problem solved, # of change requests implemented, zero customer escalation, CSAT2.AutomationProcess optimization, reduction in process/ steps, reduction in no. of tickets raised3.Skill upgradation# of trainings & certifications completed, # of papers, articles written in a quarter ͏ Mandatory Skills: Datacenter - Wintel Stack . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential! The Opportunity "As a Platform Success Manager, you will serve as a strategic advisor and trusted partner to enterprise customers leveraging the FICO Platform. Balancing business acumen with technical understanding, you will ensure customers achieve measurable value through effective platform adoption, operational alignment, and ongoing engagement. Your mission is to drive customer success by aligning platform capabilities with strategic goals, ensuring both business impact and operational excellence." - Hiring Manager What You'll Contribute Customer Strategy & Value Realization: Build and maintain strong, trust-based relationships with business stakeholders, product owners, and executive sponsors. Conduct strategic planning and regular business reviews to align platform usage with customers' evolving goals. Drive value realization by linking platform capabilities to business outcomes across industries like banking, insurance, and telecom. Platform Adoption, AI ML Advocay & Engagement: Lead enablement and ongoing engagement efforts to maximize customer adoption and satisfaction. Promote usage of platform features, AI ML innovations through best practices, tailored training, and data-driven recommendations. Facilitate change management and empower customers to become self-sufficient users of the platform. Operational Alignment & Risk Management: Partner with technical teams (DevOps, Engineering, IT) to ensure secure, scalable, and compliant platform deployments. Monitor key performance indicators (KPIs), usage patterns, and service health to proactively identify risks or optimization opportunities. Support incident response and ensure timely communication, transparency, and continuous improvement. Customer Advocacy & Collaboration: Act as the voice of the customer across internal teams, influencing product direction and support priorities based on field insights. Work closely with Sales and Professional Services to identify expansion opportunities and align on customer growth strategies. Develop and maintain success plans that integrate functional outcomes, platform performance metrics, and strategic objectives. What We're Seeking Experience in customer success, platform consulting, or strategic account management, preferably with enterprise SaaS/PaaS platforms. Demonstrated ability to engage both business and technical stakeholders, translating complex concepts into clear value propositions. Strong business acumen and experience driving measurable outcomes in highly regulated or data-driven industries. Familiarity with cloud-native platforms (AWS, Azure, GCP), APIs, and platform health metrics—enough to collaborate effectively with technical teams. Excellent communication, facilitation, and stakeholder management skills. Bachelor’s degree in Business, Information Systems, Computer Science, or a related field. Our Offer to You An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders. Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfil your potential at www.fico.com/Careers FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply. Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy
Posted 1 week ago
1.0 - 5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Designation: Business Development Manager Location : Andheri west (Mumbai) Work Timings : Mon to Fri (9:30am – 6:00pm) Sat (9:30am – 2pm) Industry Exhibition (Building Material) About the Role : As our Manager-Business Development , you will play a pivotal role in driving revenue and maximizing exhibitor participation in our diverse portfolio of trade shows and events. You will be responsible for the entire sales cycle, from identifying and qualifying leads to closing deals and building long-term client relationships. Responsibilities : B2B Sales: Proactively generate leads and secure new business opportunities through face to face meetings, networking, and attending industry events. Space Selling: Effectively present the value proposition of IHFF exhibitions and convince potential exhibitors to book prime booth space. Negotiation and Closing: Negotiate contracts, pricing, and booth packages with clients to achieve mutually beneficial agreements. Relationship Building: Develop and maintain strong relationships with existing and potential clients, understanding their needs and exceeding their expectations. Market Research and Analysis: Stay updated on industry trends, competitor activity, and target market insights to inform sales strategies. Reporting and Analysis: Prepare accurate sales reports and analyze data to track performance and identify areas for improvement. Qualifications : Minimum 1-5 years of proven experience in B2B sales, preferably in the exhibition industry or a related field. Strong communication and presentation skills with the ability to confidently engage C- level executives and decision-makers. Excellent negotiation and persuasion skills to close deals and secure optimal booth contracts. Deep understanding of the exhibition industry and current market trends.
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Primavera P6 Exposure is Must. Good to have MSP exposure. Good Handson Exposure in Monitoring via Primavera P6 Tracking and updating via P6 MIS Sharing/ Report to functional heads/ key stakeholders on regular intervals (weekly) Industry: Renewables exposure will be best but can consider – EPC, Oil & Gas Must have Primavera P6 – Project Module Exposure (There are two modules – Cost and Project) Experience in Project Planning
Posted 1 week ago
16.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role Lead SAP BRIM implementations across Convergent Invoicing (CI) for billing aggregation, invoice generation, and financial postings. Design and configure Convergent Charging (CC) to handle real-time rating and charging of usage, recurring, and one-time fees. Implement Convergent Mediation (CM) to collect, enrich, and route high-volume usage data from external systems to CC and CI. Design and configure Convergent Charging (CC) to enable real-time rating, dynamic pricing, and charging logic for usage, recurring, and one-time services. Integrate SAP CRM or Subscription Order Management (SOM) for contract lifecycle, product bundling, and customer engagement. Your Profile 4–16 years SAP experience with 3+ years in BRIM and hands-on expertise in CI, CC, CM, FI-CA, and CRM/SOM. Strong understanding of subscription billing, usage-based pricing, and customer financial processes. Skilled in ABAP, BRF+, OData, and integration technologies (SAP CPI/PI, REST APIs). Proven experience in large-scale BRIM architecture, configuration, and performance optimization. Excellent communication, stakeholder management, and global delivery experience. What You'll Love About Working Here You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group. You will also get personalized career guidance from our leaders. You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work. At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges. Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
Remote
Role Description This is a full-time hybrid role for an Educate position at Primeplex Pictures, located in Zurich with some work-from-home flexibility. The Educate role involves collaborating with various departments to create educational content related to film distribution, developing training programs for team members, conducting research on industry trends, and creating comprehensive reports. The candidate will also be responsible for organizing workshops, seminars, and webinars to enhance the skills and knowledge of Primeplex Pictures’ staff. Qualifications Experience in developing educational content, creating training programs, and organizing workshops and seminars Strong research and analytical skills for generating comprehensive reports on industry trends Excellent written and verbal communication skills in English Proficiency in using digital tools and platforms for remote collaboration Ability to work independently and manage multiple projects simultaneously Experience in the film distribution industry is a plus Bachelor's degree in Education, Communications, Film Studies, or a related field
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Position: Citrix NetScaler Solution Architect Location: Mumbai Job Description Prepare solution presentation and present to Client. Prepare document and explain to deployment team. Installation, Configuration of NetScaler SDX, MPX, VPX and ADM. Resolving escalated issues related to NetScaler and ADM. Troubleshoot issues of Application accessibility. Resource management and reports generation. Handling the incident cases based. Coordinate with OEM and vendor for any issue. Find out RCA of major issues. Team Management. Required Skill Set And Experience Good Hands-on Citrix Netscaler. Should have Expert in troubleshooting NetScaler load balancing, access gateway, SSL certificate, VPN, Content switching, GSLB. Working knowledge of Installing and troubleshooting NetScaler MPX, VPX, SDX. Should have Experience in Multi-factor authentication solution. Handling the incident cases based on ITIL process. Good oral/written communication skills. Should be fluent to develop technical relationships with customer, OEMs and other teams. Must Have Citrix Netscaler Team Lead F5 Load Balancer ADC Soft Skills Excellent communication and conversation skills (Verbal and Written) Good documentation skills Should have a great customer handling skill Location: Mumbai - UI, Mumbai, Maharashtra, India
Posted 1 week ago
8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description Business Development in a B2B environment in the enterprise segment. Maximizing the revenue for the region specifically in the Cloud offerings of O365 and Azure. Developing account management strategies to support growth and increase customer goodwill. Drive revenue generation and deliver significant value to clients through identifying opportunities within clients' organizations and gaining an in-depth understanding of client needs. Develop customer relationships and propose individualized IT solutions. Should have experience of selling other IT products & Solutions. Responsible for entire sales life cycle from lead generation to closure for accounts. Prerequisite Strong oral & written communication skills Strong Account management skills. 6+ / 8+ year of experience. Must have experience selling Microsoft cloud offerings Azure and Office 365 Should have worked in Mumbai region during his sales tenure . Bachelor’s degree Location: Mumbai - EMBI, Mumbai, Maharashtra, India
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Key Responsibilities: Develop and implement procurement strategies for wind energy projects across India in alignment with business and project timelines. Lead vendor identification, prequalification, and performance evaluation, especially for WTG suppliers, EPC contractors, BOP vendors, and critical component manufacturers. Negotiate high-value contracts for turbines, towers, transformers, switchyards, logistics, and installation services. Ensure end-to-end procurement planning, including budgeting, cost control, lead time management, and contract closure. Collaborate with project execution, design, legal, and finance teams to drive timely procurement and mitigate risks. Manage logistics and inventory planning for project sites, ensuring minimal delays and optimized costs. Monitor supplier KPIs, ensure quality standards, and maintain compliance with regulatory and safety requirements. Build long-term strategic partnerships with domestic and international vendors. Drive digitization and automation of procurement workflows using ERP systems. Lead a team of procurement professionals and ensure capability development across functions.
Posted 1 week ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Hiring For Leading MNC Job Description Drive the migration project from Cisco DUO and RSA SecurID to Microsoft Authenticator, ensuring minimal disruption to services and user experience. Serve as an SME on MFA technologies, particularly Cisco DUO, RSA SecurID, and Microsoft Authenticator. Collaborate with architecture teams to design robust MFA solutions that meet the security needs of the organization while complying with industry regulations. Conduct risk assessments related to identity and access management, identifying vulnerabilities and proposing remediation strategies. Desired Profile Vice President - Identity Space Multi-Factor Authentication A minimum of 10 years of experience in Identity and Access Management, with a focus on Multi-Factor Authentication solutions. Hands-on experience with Cisco DUO, RSA SecurID, and Microsoft Authenticator, with a demonstrated track record of successful migrations. Strong knowledge of identity protocols (e.g., SAML, OAuth, OpenID Connect) and enterprise security frameworks. Proven experience in working with financial institutions, understanding regulatory compliance, and security requirements.
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Summary Profile - Customer Experience/ contact centre Solution lead We are seeking CX or contact center transformation Expert who will be responsible to shape and deliver on our Customer Experience Offering. The leader should have experience in leading Digital contact center solution, Business Development, supporting the markets team, performing market research and be hands-on with creating responses for RFP and RFIs preferably for Contact Center Operations. Responsibilities Broad responsibilities include: Responding to RFI, RFPs, data led consulting solution, collaborating with various groups to gather inputs and preparing for RFP and RFI responses. The ideal candidate will have demonstrated success in the following areas: Designing Innovative and Generative AI based contact center solutions Worked with complex business and technology challenges Mindset and experience to understand exactly what customers need and want with latest trends in CX Leading and working with cross-functional teams in support of business priorities. Solving problems quickly, thinking strategically, and driving data-driven decision making. Generating and communicating strategic analysis and business insights. Third-party relationships / partnerships Preferred Qualifications Demonstrated experience of Gen AI in customer contact applications, CRM, Digital Solutions and Channels, tech infrastructure up to date with recent advances and trends in the customer contact space Demonstrated experience leading or developing high quality, enterprise scale software products using a structured system development lifecycle Prior experience within a sales organization especially in EU and UK markets Superior client presentation skills Experience - 12 + yrs
Posted 1 week ago
10.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Who We Are Looking For FX Confirmations & Settlements, Manager, who wiill be a part of State Street Markets Global Treasury, Foreign Exchange Confirmations & Settlements desk, ensuring all trades are matched and instructed within market guidelines. He/She will be expected to engage and communicate daily with: SSGM FX Trading, Onboarding, Static, & Middle Office units. Counterparties, GTCB Cash Processing and Investigations teams Process : State Street Markets Global Treasury, Foreign Exchange Confirmations & Settlements Position : Officer Shifts (in IST) : US Shift - 7PM to 4AM IST Position is open for Mumabi, Bangalore or Hyderabad locations. Why this role is important to us The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success. With our FX solutions, investors can access a wide range of markets and jurisdictions using our decision-making and strategy planning tools, diverse funding options and trading strategies. We deliver sophisticated avenues to tap into new sources of liquidity, capitalize on market opportunity and transact efficiently in any market environment. We have a range of solutions from various high- to low-touch principal execution methods, and outsourced agency hedging and execution solutions through our currency management offering. What You Will Be Responsible For Perform FX Netting Via email or vendor platforms Email counterparty to confirm trades Reach out to client in case of non-receipts Ensure that the focuses on client needs first and drive all efforts to provide exceptional service Review and/ or Implement controls when applicable to reduce risk Perform static data set-up and data management Monitor exception reporting and provide necessary insight on resolution Work directly with the business and other Global Treasury stakeholders to provide information and/or operational solutions as needed Work well with all GTO members and GT/GM stakeholders as demonstrated by being responsive to requests, striving for excellent client service Take a leadership role in broader based projects as a subject matter expert. Responsible for KRI/Operating Metrics reporting and other overarching team related responsibilities. What We Value These skills will help you succeed in this role Risk mitigation, problem solving, and decision making skills Ability to think critically and resolve complex problems. Required experience in Vendor platform like GTSS, Bloomberg, FXALL and Misys, confirmation Swift for FX and different payment swifts Must have good understanding of NDF and different FX products Education & Preferred Qualifications MBA or equivalent Over 10 years of relevant work experience required Must have Back office confirmations and settlement experience Global Markets Treasury, Custody, Cash management and Payment systems experience is required Good Communication Skills both written and oral We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer Job ID: R-773946
Posted 1 week ago
2.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Sales Development Representative – SaaS Sales Role Summary As a Sales Development Representative (SDR) , you will: Identify, engage, and book meetings with new prospects for our SPM and incentive-management solutions. Focus on large sales organizations in India and the US. Champion value proposition across multiple industries through creative, multi-channel outreach. Key Responsibilities Prospecting & Outreach Generate leads via targeted emails, cold calls, and social engagement. Build awareness among key stakeholders with personalized, creative messaging. Qualification & Meeting Setting Understand prospect pain points and map them to capabilities. Secure discovery or demo meetings for the sales team. Product Evangelism Master platform features, benefits, and differentiators. Articulate our value clearly to C-level and senior sales leadership. Relationship Building Develop long-term, trust-based relationships that evolve into sales opportunities. Collaborate closely with Sales and Marketing to refine messaging and target accounts. Requirements Experience: 1–2 years in international B2B software sales (SaaS preferred). Communication: Excellent written and verbal English skills. Mind-set: High ability, attitude, and appetite to exceed targets. Organization: Strong multitasking, prioritization, and CRM hygiene. Interpersonal: Persuasive, entrepreneurial, and comfortable engaging senior stakeholders. What We Offer High-impact team: Work directly with the founders and product visionaries. Career growth: Opportunity to scale with a fast-growing, category-defining product. Competitive package: Attractive salary, incentives, and employee benefits. Ownership: Pathway to senior roles as the team expands.
Posted 1 week ago
3.0 - 4.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
We are seeking a skilled Logic App Developer to join our dynamic team. The ideal candidate will have 3 to 4 years of experience in developing and maintaining Logic Apps, with a strong understanding of cloud-based solutions and integration services. Responsibilities: Design, develop, and maintain Logic Apps to automate workflows and integrate various systems. Collaborate with cross-functional teams to gather requirements and deliver solutions that meet business needs. Troubleshoot and resolve issues related to Logic Apps and integration services. Manage Logic App server and perform performance tuning on the flows. Optimize Logic Apps for performance and scalability. Stay updated with the latest trends and best practices in Logic App development and cloud integration. Take complete ownership of development and manage the development team. Requirements: Bachelor’s degree in computer engineering, Information Technology, or a related field. 3 to 4 years of experience in Logic App development. Proficiency in Azure Logic Apps, Azure Functions, and other cloud-based integration services. Strong understanding of RESTful APIs, JSON, and XML. Experience with version control systems like Git, BitBucket. Experience in Ticket management tools like JIRA. Understand and implement VAPT security patches. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team. Strong communication skills A Good Team player.
Posted 1 week ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Lead – Retention & Revenue Job Level/ Designation M3 / General Manager Function / Department Marketing / Postpaid Reports to VP – Postpaid Product and CVM Location Corporate Office, Mumbai Job Overview And Purpose Postpaid Retention lead is responsible for developing and executing Programs to drive Postpaid Base retention in collaboration with CS team. The ideal candidate should have a good understanding of Postpaid Processes and systems which can help in getting deeper insights on Customer segments and behaviors and designs programs which can increase the overall customer life time value. This role demands a self-driven, analytical thinker with a collaborative mindset to deliver impactful retention programs in a fast-paced, competitive environment. This role also entails creation of overall Annual Operating plan for Postpaid business and work closely with CS, Finance and other marketing functions to prepare weekly and monthly Outlook for Postpaid KPIs. Key Result Areas/Accountabilities Retention Planning and Implementation - Plan and execute proactive Retention programs to contain churn across all legs and cohorts - specially High ARPU and High AON Work Closely with Big Data analytics team for improving the lifts of Proactive churn Prediction Model (CPM) and drive CPM Model base allocation and GTM with CS team Collaborate with Corporate CS / clusters / circles to develop and launch targeted initiatives to enhance UPC Retention and improve efficiency of Retention Campaigns. Weekly / Monthly/Quarterly/Annual Revenue Planning and achievement Gather customer insights by working with frontline teams @ IBCC, Retention, C&C & Stores and Implement Insight based retention programs and offers to reduce Port Out and Post 2 Pre-Churn. TRAI Filing of all new products in coordination with Regulatory team Identify cohorts for Price up and manage end to end activity for base migration Key Performance Indicators Overall churn – Achievement vs. Target UPC Retention - Achievement vs. Target Month on Month High Value and AON > 1 year Churn Improvement Retention campaign execution and revenue growth from Price up base migration Improvement in Big data Churn Prediction Model Lift Timely and accurate Revenue forecast Core Competencies, Knowledge, Experience Growth Mindset & Results Orientation: Focused on driving measurable outcomes and achieving aggressive retention targets. Quantitative Analysis & Data-Driven Decision Making : Strong analytical skills to assess performance, identify trends, and make informed decisions to optimize retention strategies. Hands on Experience of handling large data, creating BI query and analytic. Cross-Functional Collaboration: Proven ability to collaborate effectively with cross-functional teams, including Marketing, CS, Finance to drive results. Influencing & Communication: Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels and drive change. Innovative Thinking: Constantly seeking new ways to drive customer retention and enhance performance Commercial Acumen: Deep understanding of the telecom industry and the ability to develop effective strategies that align with business objectives. Must Have Technical / Professional Qualifications MBA/PGDM (Marketing) with minimum 10 to 14 years of experience in marketing, or customer service/retention with a proven track record in driving successful CVM / Retention programs Strong proficiency in using data and analytics to drive business decisions Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Role Purpose Ensure every customer receives maximum value from our platform by proactively monitoring implementation health, resolving issues, and driving product adoption. Key Responsibilities Implementation Health Monitor account health regularly and take proactive steps to maintain customer delight. Track customer issues and coordinate resolutions swiftly. Customer Engagement Conduct review sessions to gather feedback on product experience. Act as the customer’s voice within company, advocating for their needs. Product Feedback & Enhancement Identify feature requests that increase customer value and relay them to the Product team. Collaborate cross-functionally to prioritise enhancements. Training & Adoption Deliver training sessions for end-users to boost adoption and usage. Build solid, long-lasting relationships that foster trust and expansion. Ideal Candidate Profile Mind-set: Proactive, high-integrity, eager to learn and apply insights. Adaptability: Comfortable in a fast-paced, high-growth environment. Collaboration: Team player who excels both independently and collaboratively. Communication: Outstanding verbal and written skills; customer-centric approach. Problem-Solving: Strong analytical thinking with technical aptitude. Experience Tenure: 6–12 months in a customer-facing or support role. Technical Skills SQL Excel (Advanced Excel a plus) First-Year RoadmapMonth 1 Gain industry context and understand how our product benefits customers. Learn cross-functional processes and document initial learnings. Month 3 Achieve full knowledge of our product features. Shadow existing CSMs, resolve basic queries under guidance, and document insights. Month 6 Own 3–4 customer accounts, resolving queries independently. Map each customer’s business goals to our platform and track deliverables. Month 12 Manage multiple customer accounts end-to-end. Conduct quarterly business reviews, strengthen relationships, and mentor new CSMs.
Posted 1 week ago
1.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
CS - Online Reputation Management (ORM) Executive Job Summary: We're actively seeking a dynamic ORM and Customer Service Executive to join our team at a leading kitchen appliances and cookware company. This role is pivotal in managing our online reputation and ensuring top-notch customer service. The ideal candidate will track and resolve complaints, service requests, and emails across various platforms, such as Facebook, Instagram, Twitter, LinkedIn, YouTube, Google Reviews, web reviews, and consumer forums. Responsibilities: 1. Social Media and Consumer Forums: - Engage with customers on platforms like Facebook, Instagram, Twitter, LinkedIn, and YouTube. - Resolve complaints and service requests on consumer forums, Google Reviews, and web reviews. 2. CRM Management: - Track and manage complaints and service requests in the CRM system. - Coordinate seamlessly with the Customer Service team for efficient ORM and CRM activities. 3. Email Management: - Handle service-related emails, ensuring prompt acknowledgment and resolution. - Close email tickets in the CRM system upon successful resolution. 4. Performance Metrics: - Establish and maintain performance metrics, including CSAT, FRT, Closure TAT for social and email tickets, CRM Complaint ID Closure TAT, day-to-day ticket pendency, and platform-specific metrics. 5. FRT and Closure TAT: - Monitor response times and ticket closure on each platform. - Ensure timely communication and resolution. 6. CRM Complaint ID Closure TAT: - Measure time taken to close CRM complaints and service requests. - Strive for efficiency in addressing and closing CRM complaints. 7. Ticket Pendency: - Monitor day-to-day ticket pendency for issues raised on social media, consumer forums, and email. - Implement strategies for minimizing pendency and ensuring timely resolution. Qualifications: - Bachelor's degree is a Must. - Minimum 1 year of ORM/Non-voice process experience using ORM tools/platforms. - Familiarity with CRM systems and email ticketing platforms. - Strong written and verbal communication skills. - Proficiency in MS Excel. Attributes: Proactive and detail-oriented in resolving customer issues. - Ability to multitask and manage priorities in a fast-paced environment. - Collaborative mindset to work seamlessly with ORM and Customer Service teams. - Passion for delivering exceptional customer experiences. If you have a minimum of 1 year of ORM/Non-voice process experience, coupled with strong communication and written skills, along with proficiency in MS Excel, we invite you to apply. Join us in providing outstanding service and maintaining a positive online presence for our premium cookware and appliances brand
Posted 1 week ago
0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Company Description Voyaah.com redefines holiday planning by making it seamless and effortless. Specializing in hyper-personalized vacations, we offer 4 & 5-star staycations, end-to-end trip planning, and both fixed group departures and tailor-made itineraries for domestic and international travel. Backed by over 50,000 satisfied voyagers, our tech-first platform ensures flexibility, excellent service, and real-time human support. Explore more at Voyaah.com. Role Description This is a part-time, on-site role for a Social Media Marketing Intern located in the Mumbai Metropolitan Region. The intern will be responsible for managing and creating content for various social media platforms, working on digital marketing strategies, and executing marketing campaigns. Day-to-day tasks include developing social media content, engaging with the online community, and supporting overall marketing efforts. Qualifications Social Media Marketing and Social Media Content Creation skills Experience in Digital Marketing and Marketing Strong Communication skills Creative mindset with attention to detail Ability to work on-site at Mumbai Metropolitan Region Pursuing or completed a degree in Marketing, Communications, or related field is a plus
Posted 1 week ago
5.0 - 8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Description AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About The Team About AWS: Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there nothing we can’t achieve in the cloud. Basic Qualifications Bachelor’s degree required 5-8 years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center technology platforms and applications, such as Avaya, Cisco, Genesys, Verint, NICE, Salesforce, etc. Hands-on technical practitioner and individual contributor Hands-on experience working on the design, development and deployment of contact center solutions at scale Preferred Qualifications 5-8 years of experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment, particularly building application integration capabilities for CRM/ WFM platforms Familiarity with Amazon Connect capabilities, benefits, and required deployment skills. Responsibility for designing, implementing and operating contact centers or telecommunication infrastructures within an enterprise environment Visible IT Industry thought leadership on relevant topics related to enterprise IT call centers and infrastructure. Experience implementing and optimizing AI-powered customer service solutions Experience with AI/ML technologies in contact center applications, including Natural Language Understanding (NLU), Natural Language Processing (NLP), prompt engineering, large language model implementation, chatbot development and optimization, and AI/ML model training and fine-tuning Serverless development experience including complex integrations with Amazon Lex, Lambda, Kinesis, Dynamo DB, Bedrock and 3rd party AI services Software Development / DevOps experience with integrating contact center platforms, CRMs, and WFMs Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - AWS ProServe IN - Maharashtra Job ID: A3050562
Posted 1 week ago
0 years
5 - 6 Lacs
Mumbai Metropolitan Region
On-site
Key Responsibilities Identify and negotiate with reliable suppliers for tiles, plywood, and related materials Ensure timely procurement as per project and inventory needs Manage purchase orders, pricing, and vendor contracts Monitor stock levels and coordinate with warehouse/inventory teams Maintain cost efficiency while ensuring quality standards Requirements Proven experience in purchasing within tiles/plywood or building materials Strong negotiation and vendor management skills Knowledge of market trends and materials pricing Good communication and documentation abilities Skills: tiles,market trend analysis,vendor management,materials,documentation,purchasing,communication,building materials,plywood,negotiation
Posted 1 week ago
180.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Location MUMBAI GENERAL OFFICE Job Description P&G was founded over 180 years ago as a simple soap and candle company. Today, we're the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We've spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of hardworking teams has helped us grow into a global company that is governed responsibly and ethically, that is open and visible, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters. Dedication from Us: You'll be at the core of breakthrough innovations, be given exciting assignments, lead initiatives, and take ownership and responsibility, in creative workspaces where new insights thrive. All the while, you'll receive outstanding training to help you become a leader in your field. It is not just about what you'll do, but how you'll feel: encouraged, valued, purposeful, challenged, heard, and inspired. What we Offer: Continuous mentorship – you will collaborate with peers and receive both formal training as well as day-to-day mentoring from your manager dynamic and encouraging work environment– employees are at the centre, we value every individual and support initiatives, promoting agility and work/life balance. Overview of the Job As a Finance Manager, you will be responsible for setting business strategies, making business decisions, planning, and analyzing every part of the business. You will also be involved in Tax, Treasury, Mergers and Acquisitions (M&A), Corporate Strategy, Accounting, Internal Controls for the company, and finances on a cross-functional team that supervises a brand, a service, or a major project. Your career at P&G will be filled with meaningful and diverse assignments crafted to improve your functional expertise and develop your broader business and leadership skills. We prioritize your growth and development, starting with a rotational assignment model in the early stages of your career, where you will change roles every 2 to 3 years. Throughout your career, you will gain experience in various areas including Brand/Region/Global Business Divisions, Corporate Financial Planning & Analysis, Supply Chain Finance, Sales Finance, Corporate Shared Services. Finance, and Research & Development Finance. As you progress, there may be opportunities for global work through business travel or extended assignments spanning 3 to 4 years in Europe, Asia, the Middle East/Africa, or Latin America. Our "promote from within" approach necessitates going above and beyond. Overview of the function: In P&G Finance & Accounting, we have a big agenda that spans our entire business. We’re looking for the best finance talent to play a pivotal role in guiding the success of our global brands. From managing the profitability of one of our brands to being a key financial leader at one of our manufacturing operations or in our innovative shared services organization, your impact will be felt across the company. Your team: This role reports to the Finance Director and Senior Finance Director, while being accountable to multi-functional stakeholders for driving results, these teams foster close collaboration and value diverse perspectives, with a focus on achieving collective success through individual contributions. What success looks like: You will be achieving the business's most important metrics Drive effective business planning and cost productivity. Ownership for budget management and internal controls. Do a financial analysis and come up with a business plan for new projects to make sure they get off to a good start. Use financial analysis to find new ways to bring value for big projects and initiatives. Influence and lead business partners; build organizational financial competence Plan for the long term and developing strategies with the business unit and partners. Planning and crafting a portfolio strategy to help a business grow in a way that is both profitable and balanced. Budget management and internal controls. Responsibilities of the role: Help and advice cross-functional teams to improve the way they make decisions and drive business results. Increase productivity across P&L spending, such as promotional event optimization, marketing spending optimization, cost optimization, and so on. Simplify things by optimizing and automating tools and processes for financial analysis in different areas. Benchmarking and analyzing the competition to find ways to cut costs and save money. Give an accurate Financial Forecast by getting information from different sources and analyzing it. Stewardship in all parts of your job and act as a guardian to keep high levels of compliance. Job Qualifications MBA or CA with good academic records Effective communication and interpersonal skills Strong English speaking and writing skills Excellent analytical, problem-solving, leadership, and a strong affinity for finance. You can make hard decisions using all the information you have, but also confident enough to go with your gut. About Us We produce globally recognized brands, and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders can lead with courage the vast array of brands, categories, and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide. Visit http://www.pg.com to know more. We are an equal-opportunity employer and value diversity at our company. We do not discriminate against individuals based on race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, HIV/AIDS status, or any other legally protected factor. At P&G, the hiring journey is personalized every step of the way, thereby ensuring equal opportunities for all, with a strong foundation of Ethics & Corporate Responsibility guiding everything we do. All the available job opportunities are posted either on our website - pgcareers.com, or on our official social media pages, for the convenience of prospective candidates, and do not require them to pay any kind of fees towards their application.” Job Schedule Full time Job Number R000131606 Job Segmentation Recent Grads/Entry Level (Job Segmentation)
Posted 1 week ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description: About us* At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Global Markets Business Finance & Control (BF&C) is a division of Global Banking & Markets (GBAM) Finance responsible for the production and independent validation of Global Markets' profit and loss and balance sheet. In this regard, BF&C will ensure, inter alia, that accounting policies are correctly and consistently applied, and that trading portfolios are appropriately valued. The team prepares and reports P&L and balance sheet to the business and ensures the accuracy and integrity of the general ledger. We are responsible for daily service delivery and ensuring effective controls, transparent management information and becoming a center of excellence delivering process simplification and efficiencies. We work closely with front office, middle office, traders and valuation control teams to drive the control agenda across the business. Job Description* Global Markets Business Finance & Control (BF&C) seeks to provide a support service with particular focus on the relationship between trading risk positions and P&L components. We are looking to recruit an individual to work in the P&L production area covering the Global Rates Trading desks. The candidate’s main responsibility will be to produce and deliver the daily P&L to front office, providing a high standard of analysis and explanation around any issues faced and daily revenue drivers. The candidate will therefore have considerable interaction with the respective Front Office, Middle Office, and Finance and Trade Capture teams so good communication and time management skills are an essential requirement for this job. Primary products covered will include Fixed Income, Money markets, interest rate derivatives, FX derivatives. Responsibilities* Perform Production and Reporting of daily P&L and balance sheet to Front Office & Senior Management. Perform Reconciliation of actual P&L with trader estimates and review flash/actual variance analysis. Work closely with the trading desks on position, P&L or other issues on an ad-hoc basis. Review Front-to-Back analysis & reconciliations of front office P&L and Balance Sheet to firm sub-ledgers, Assist with execution of month-end controls ensuring management vs financial P&L variances are within thresholds Analyze traders’ risk positions and understand and apply the Greeks (Delta, Vega Gamma) vs daily market moves. Control books, cost center and Business Units for line of business Liaise with various business partners such as Technology, Market Risk, Credit Risk, Operations and Finance to resolve issues / queries. Develop, standardize & continuous improvement of existing processes & workflow. Monitor Testing/UAT for existing or new systems Remediation of issues in an autonomous yet timely manner considering the principles of control and the need to mitigate operational risk Optimize Operational Excellence – act as innovator and change catalyst to drive process redesign and realize efficiency across the platform Manage and drive risk disciplines and internal controls to deliver the best outcomes for our clients and shareholders Be pro-active and engage control partners/ technology to identify and mitigate operational risks Build a culture and process to identify, mitigate, and control operational risk. Requirements* Education* Qualified Chartered Accountant/CPA /CFA / MBA from Tier I/II institute with relevant experience in Product Control or Global Markets environment and organization of similar scale with US GAAP, IFRS, IAS reporting framework with an interest and aptitude for derivative products Certifications If Any CFA / FRM certified candidates would be preferred Advanced education and/or enhanced technical qualifications are a plus Experience Range* 5 to 7 years with at least 4+ years’ experience in Global Markets Foundational skills* Should have good understanding of financial markets, Derivatives & structured notes-their hedging, funding, credit risk etc. Line experience coupled with a demonstrated ability to lead technology-based change. Proven experience of providing thought leadership to overcome challenges and lead without direct authority, excellent skills with an ability to manage the group of fast paced team supporting multiple business verticals. Strong verbal and written communication skills, and the personal ability to collaborate, operate, and communicate effectively with a culturally diverse group of peers and colleagues. Has the gravity to interact at all levels of management to support resolution of complex business issues. Demonstrated ability to work in a globally matrixes and significantly multi-geography, multi-cultural offshore service delivery environment. A convincing executive presence which conveys composure and confidence in all situations, the credibility and stature to carry stakeholders through influence rather than via the hierarchy. Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple stakeholders. Desired Skills Alteryx / Python / Tableau knowledge would be an added advantage. Must be proactive and be a highly motivated self-starter Effective communication skills with English proficiency Demonstrated ability to work in a high pressure environment Takes initiative and challenges existing processes and procedures in a proactive manner Strong team player Ability to analyze issues independently and derive solutions Analytical skills Inherent sense of principles of control through experience and sound judgment Reliability Work Timings* 12:30 PM IST to 9:30 PM IST Job Location* Mumbai/ Gurugram
Posted 1 week ago
5.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Job Description Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Principal Responsibilities GTS - Receivables Finance is the operations unit supporting the burgeoning receivables finance and supply chain business. The structured finance (STF) space is a key growth area for the business and RF Services caters to the transaction in-flows from our CMB and GB clients. The primary responsibility of the unit is to conduct core transactions processing and structure solutions for such customers. Responsible to ensure transactions are processed within SLAs and in compliance to controls Place client at the heart of everything and structure solutions to enhance operations and client experience. Responsible for streamlining processes, controls and de-risking the operations Mitigate the risk of financial crime by applying the necessary controls in the transactional workflow. Support RF Operations leadership on day-to-day management and execution of Services agenda. Investigate operational issues/events, perform proactive root cause analysis and independently drive closure of actions. Understand cross border transactions and actively drive the FCY operations. Ensure smooth implementation of new system (if any) as well as ongoing upgrades/ enhancements. Co-ordinate with IT project teams for change control releases and resolution of defects. Independently manage business UATs and drive key projects Responsible to actively engage team on disseminating knowledge on product, process and controls Requirements 5+ years experience in transaction banking (exposure to cross border transactions would be preferred) Fair knowledge & understanding of trade products. Strong interpersonal, influencing and communication skills. A self starter who carries a ‘can do’ attitude and an ability to navigate the unknown Understanding and appreciation of operational risk framework. Solutions oriented, can work independently and has an eye for detail Strong organizing and time management skills. Proficiency in the English language A Bachelor degree preferably in a business or related area Additional Information Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required. Useful Link Link to Careers Site: Click HERE You’ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited, India
Posted 1 week ago
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