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About Us Yubi stands for ubiquitous. But Yubi will also stand for transparency, collaboration, and the power of possibility. From being a disruptor in India’s debt market to marching towards global corporate markets from one product to one holistic product suite with seven products Yubi is the place to unleash potential. Freedom, not fear. Avenues, not roadblocks. Opportunity, not obstacles. About Yubi Yubi, formerly known as CredAvenue, is re-defining global debt markets by freeing the flow of finance between borrowers, lenders, and investors. We are the world's possibility platform for the discovery, investment, fulfillment, and collection of any debt solution. At Yubi, opportunities are plenty and we equip you with tools to seize it. In March 2022, we became India's fastest fintech and most impactful startup to join the unicorn club with a Series B fundraising round of $137 million. In 2020, we began our journey with a vision of transforming and deepening the global institutional debt market through technology. Our two-sided debt marketplace helps institutional and HNI investors find the widest network of corporate borrowers and debt products on one side and helps corporates to discover investors and access debt capital efficiently on the other side. Switching between platforms is easy, which means investors can lend, invest and trade bonds - all in one place. Our platforms shake up the traditional debt ecosystem and offer new ways of digital finance. Yubi Credit Marketplace - With the largest selection of lenders on one platform, our credit marketplace helps enterprises partner with lenders of their choice for any capital requirements. Yubi Invest - Fixed income securities platform for wealth managers & financial advisors to channel client investments in fixed income Financial Services Platform - Designed for financial institutions to manage co-lending partnerships & asset-based securitization Spocto - Debt recovery & risk mitigation platform Accumn - Dedicated SaaS solutions platform powered by Decision-grade data, Analytics, Pattern Identifications, Early Warning Signals and Predictions to Lenders, Investors and Business Enterprises So far, we have onboarded more than 17000 enterprises, 6200 investors, and lenders and facilitated debt volumes of over INR 1,40,000 crore.Backed by marquee investors like Insight Partners, B Capital Group, Dragoneer, Sequoia Capital, LightSpeed and Lightrock, we are the only-of-its-kind debt platform globally, revolutionizing the segment. At Yubi, People are at the core of the business and our most valuable assets. Yubi is constantly growing, with 1000+ like-minded individuals today who are changing the way people perceive debt. We are a fun bunch who are highly motivated and driven to create a purposeful impact. Come join the club to be a part of our epic growth story. Requirements Analytics Consultant Experience- 3-6 Years We are seeking a highly skilled and results-driven Analytics Consultant to join our team. In this role, you will be responsible for identifying,tracking, and analyzing key operational and usage metrics related to our chatbot systems. Your insights will be pivotal in optimizing chatbot performance, improving user engagement, and contributing to strategic decision-making. Key Responsibilities Metric Identification & Definition : Collaborate with product and operations teams to identify critical chatbot performance metrics, both operational (e.g., response time, accuracy, escalation rates) and usage-related (e.g., user interactions, retention, satisfaction). Data Collection & Analysis : Develop and implement strategies to collect data on chatbot usage and operational performance, ensuring data integrity and accuracy. Reporting & Dashboards : Design and maintain interactive dashboards and reports for internal stakeholders to monitor chatbot performance. Provide actionable insights through data visualization tools such as Tableau, Power BI, or similar. Trend Analysis & Optimization : Analyze chatbot usage patterns, identify trends, and recommend improvements to enhance user experience and operational efficiency. A/B Testing : Support or lead A/B testing initiatives to assess the impact of changes to chatbot features and functionality. Cross-Functional Collaboration : Work closely with product managers, engineers, and UX/UI teams to ensure that insights from analytics are incorporated into ongoing chatbot development and optimization efforts. Performance Monitoring : Continuously monitor chatbot performance to identify opportunities for improvement and ensure that metrics align with business goals. Present Findings : Regularly present findings and recommendations to senior management and other stakeholders in a clear, actionable format. Qualifications Bachelor's or Master’s degree in Data Analytics, Business Intelligence, Statistics, Computer Science, or a related field. Proven experience in an analytics role Strong proficiency in data analysis tools and languages such as SQL, Python, R, or similar. Experience with business intelligence tools (e.g., Tableau, Power BI, Google Data Studio) for data visualization and reporting. Strong analytical thinking with a deep understanding of KPIs and the ability to translate data into actionable insights. Excellent communication skills, both verbal and written, with the ability to present complex data in an easily understandable manner. Detail-oriented with the ability to manage multiple projects and deadlines in a fast-paced environment. Preferred Skills Experience with A/B testing and experimentation frameworks. Experience with chatbot data analytics or natural language processing (NLP) systems. Benefits Why Join Us? Innovative Environment : Work on cutting-edge AI-driven projects and make a tangible impact on the evolution of chatbot technology. Growth Opportunities : We offer career development opportunities in a growing field with exposure to various business units. Collaborative Team : Join a dynamic, cross-functional team that values creative problem-solving and data-driven decision-making. Competitive Compensation : We offer a competitive salary and benefits package, along with flexible work arrangements. Show more Show less
