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3.0 years
0 Lacs
Chandigarh
On-site
Job Description Job Title: Relationship Manager – LAP Designation: Manager Department: Sales – Loan Against Property Reporting to: Area Sales Manager Location: [Specify Location] About Kotak Mahindra Prime Ltd. Kotak Mahindra Prime Ltd., a subsidiary of Kotak Mahindra Bank, is one of India’s leading non-banking financial companies (NBFCs), focused on vehicle and asset-backed financing solutions. Operating in a highly competitive NBFC ecosystem, we are committed to delivering fast, flexible, and customer-centric lending solutions. Role Objective To drive growth in the Loan Against Property (LAP) business by sourcing high-quality cases through DSA (Direct Selling Agent) channels, ensuring portfolio health, and building strong market relationships. Key Responsibilities Business Sourcing: Acquire LAP customers through DSA channels while adhering to internal policies and external regulatory guidelines. Identify and onboard high-potential DSAs and maintain strong working relationships. Sales & Target Achievement: Meet or exceed assigned monthly and quarterly disbursement and fee income targets. Monitor and drive business volumes in a competitive market, maintaining a healthy pipeline. Credit & Risk Coordination: Liaise with credit and operations teams to ensure smooth file processing and disbursal. Perform initial screening of customer financials and property documents before file submission. Market Intelligence & Relationship Management: Track competitor offerings, pricing, and market dynamics. Maintain strong relationships with DSAs, customers, and internal stakeholders. Compliance & Documentation: Ensure thorough KYC, property valuation, and legal documentation as per company standards. Adhere to audit requirements, regulatory norms, and internal processes. Candidate Profile Education: Graduate (minimum qualification) Experience: Minimum 3 years of relevant experience in LAP/Home Loan/SME Lending in the Banking or NBFC sector as a full-time permanent employee. Skills: Strong relationship management and interpersonal skills Understanding of secured lending and property-related documentation High level of self-motivation with a go-getter attitude Comfortable working in a high-performance, target-driven environment What We Look For A professional who is passionate about sales and willing to go above and beyond. Someone who can thrive in a fast-paced, competitive landscape with a solution-oriented mindset.
Posted 23 hours ago
3.0 years
0 Lacs
India
On-site
Job Description Job Title: Relationship Manager – LAP Designation: Manager Department: Sales – Loan Against Property Reporting to: Area Sales Manager Location: [Specify Location] About Kotak Mahindra Prime Ltd. Kotak Mahindra Prime Ltd., a subsidiary of Kotak Mahindra Bank, is one of India’s leading non-banking financial companies (NBFCs), focused on vehicle and asset-backed financing solutions. Operating in a highly competitive NBFC ecosystem, we are committed to delivering fast, flexible, and customer-centric lending solutions. Role Objective To drive growth in the Loan Against Property (LAP) business by sourcing high-quality cases through DSA (Direct Selling Agent) channels, ensuring portfolio health, and building strong market relationships. Key Responsibilities Business Sourcing: Acquire LAP customers through DSA channels while adhering to internal policies and external regulatory guidelines. Identify and onboard high-potential DSAs and maintain strong working relationships. Sales & Target Achievement: Meet or exceed assigned monthly and quarterly disbursement and fee income targets. Monitor and drive business volumes in a competitive market, maintaining a healthy pipeline. Credit & Risk Coordination: Liaise with credit and operations teams to ensure smooth file processing and disbursal. Perform initial screening of customer financials and property documents before file submission. Market Intelligence & Relationship Management: Track competitor offerings, pricing, and market dynamics. Maintain strong relationships with DSAs, customers, and internal stakeholders. Compliance & Documentation: Ensure thorough KYC, property valuation, and legal documentation as per company standards. Adhere to audit requirements, regulatory norms, and internal processes. Candidate Profile Education: Graduate (minimum qualification) Experience: Minimum 3 years of relevant experience in LAP/Home Loan/SME Lending in the Banking or NBFC sector as a full-time permanent employee. Skills: Strong relationship management and interpersonal skills Understanding of secured lending and property-related documentation High level of self-motivation with a go-getter attitude Comfortable working in a high-performance, target-driven environment What We Look For A professional who is passionate about sales and willing to go above and beyond. Someone who can thrive in a fast-paced, competitive landscape with a solution-oriented mindset.
Posted 23 hours ago
3.0 - 4.0 years
2 - 3 Lacs
India
On-site
Approving and rejecting loans based on our credit policy and negotiating the terms of the loan with new clients. Ensuring all loans and lending procedures comply with regulations. Monitoring and ensure daily branch collection. Experience:- Minimum 3-4 Year Managerial experience in MFI Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Management: 1 year (Preferred) Work Location: In person
Posted 23 hours ago
5.0 - 9.0 years
4 - 5 Lacs
Cochin
On-site
Job Summary: We are seeking a detail-oriented and result-driven Collection Manager to oversee and manage the debt collection activities of the organization. The ideal candidate will be responsible for minimizing bad debt, improving recovery, and ensuring timely follow-up with delinquent customers. Key Responsibilities: Monitor and manage the collection of outstanding dues from clients. Develop and implement collection strategies to improve recovery rates. Handle team supervision, training, and performance monitoring. Coordinate with legal and recovery teams for escalated cases. Maintain accurate collection and follow-up records. Prepare daily/weekly/monthly reports for management. Ensure compliance with company policies and regulatory requirements. Qualifications: Bachelor’s degree in Business, Finance, or related field. 5–9 years of experience in collections, preferably in the lending or financial services sector. Strong negotiation, communication, and interpersonal skills. Familiarity with collection software and tools. Preferred Candidate: Proven track record in managing collections effectively. Ability to handle field and tele-calling collections. Familiar with legal recovery processes. Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person
Posted 23 hours ago
3.0 years
3 - 6 Lacs
Gurgaon
On-site
About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Talent Acquisition team is at the core of Paytm’s growth story. We identify, source, and secure the best talent across industries to power Paytm’s diverse business verticals. About the role: We are looking for a dynamic Talent Acquisition professionals to drive end-to-end recruitment — from sourcing, tracking, and coordinating, to interviewing and onboarding candidates in the below roles: 1. Team Lead - TA (IC Role) 2. Assistant Manager - TA (IC Role) Expectations/ Requirements: Manage end-to-end recruitment in a fast-paced, innovative environment. Partner with business stakeholders, educating them on recruiting processes, market demographics, and best practices. Build strong relationships with business leaders, hiring managers, and HR business partners. Leverage data & analytics to anticipate hiring roadblocks and provide solutions. Optimize recruitment processes to deliver scalable, consistent, and candidate-centric experiences. Drive candidate & referee experience, ensuring internal SLAs (cost per hire, source mix, offer-to-join ratio, etc.) are met. Plan and promote employee referral programs, encouraging brand ambassadorship. Create and present recruitment dashboards and KPI reports. Lead and inspire a recruitment unit to deliver outstanding hiring outcomes. Superpowers/ Skills that will help you succeed in this role: 3–8 years of Talent Acquisition experience in Business/Non-Tech hiring/Bulk hiring Strong track record in full-cycle recruitment and employer branding. Proficiency in sourcing via job boards, social media, recruitment marketing tools, and HRIS platforms. Knowledge of diverse selection methods and recruiting best practices. Strong ownership mindset, critical thinking, and problem-solving skills. Education: Any Graduate Why join us: Merit based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspectives at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story
Posted 23 hours ago
175.0 years
2 - 7 Lacs
Gurgaon
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role ? Build opportunity landscape to support negotiations for new benefit partnerships Inform partner strategy to secure higher partner sourced value and drive product value prop with bespoke analytics Use advance analytics to study customer behavior, competitive landscape to articulate a robust partner value story for strengthening relationship and supporting renegotiations with existing benefit partners Help set up robust MIS and tracking of benefit performance from Amex and external partner lens Proactive identification of emerging merchants and industries to curate BD pipeline in line with loyalty and benefit strategy Communicate analytics-based insights to Product Management & Lending leadership team and cross-functional partners such as Business development and Product to shape product and partner strategy Critical Factors to Success: Strong analytical skills and an innovative approach to solving practical problems Sound knowledge of Machine learning algorithms / statistics / data mining and research methods. Strong verbal, written, and interpersonal communication skills. Minimum Qualifications Bachelor’s degree required and Master’s degree preferred in following areas: Statistics, Economics, Mathematics, Engineering, Finance, Computer Science, or related quantitative fields. Strong programming skills, hands-on expertise using statistical analysis and data manipulation software/tools (e.g. SAS, SQL, and Big Data analytic techniques). Ability to understand data, synthesize into real world meaning and break down business problems. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
Posted 23 hours ago
0 years
3 - 6 Lacs
Hyderābād
On-site
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. Job Description Job description We have an exciting opportunity for a talented individual who is passionate about data analysis and development. The ideal candidate will have strong problem-solving skills, in depth experience in programming using Python and a working knowledge of AWS Services like API Gateway, Lambdas and DynamoDB. The opportunity will be for a migration program from Java/MongoDB to Python/DynamoDB and hence exposure to Java/MongoDB will be preferred. The candidate will get a chance to work on cutting edge marketing and advertising technology software and tools as part of this role. You will be working to develop data solutions which ensure the successful implementation of Experian’s Targeting products to the end clients (internal and external), and you will be required to work both individually and as a member of the wider project team. You will be actively involved in all stages of the creation of these data products from the initial specification to the final validation and quality checks. This includes the development of methodologies, data checking, processing of large databases, validation, documenting, programming, and reporting. Qualifications Essential Duties and Responsibilities Understanding the structure and relationships within data. Design and implement robust processes for handling data. Understand the wider uses of data and the position with a larger Data Flow strategy. Ensure that projects are delivered on time, to budget and within specification. Monitor development work and produce solutions when problems are encountered. Devise robust checking procedures to be used during processing Be a part of an agile team working in sprints to deliver increments of software using robust software development principles. Production of clear documentation (support level documentation) geared to the technical understanding of the reader. Maintenance and development of own knowledge about technology, systems and approaches to data and software development. Understand and participate in performance management processes. Ensure Change processes are adhered to and improved where necessary. Identify new and promising tools and technology that may be of interest to the on-going development and support of the team. Actively contributes to a culture where the fair treatment of customers is at the heart of the Experian business. Take personal responsibility to ensure that you adhere to all regulatory requirements and apply appropriate controls in the interests of our customers. Provide support to the Business and Client base on existing data products and tools Knowledge, Experience and Qualifications Essential Analysis and problem-solving capabilities. Degree in Maths/Physics/Software/similar discipline or previous experience of a similar role. The ability to interpret data, recognize problems as they arise, suggest and implement appropriate actions. Ability to communicate clearly, both verbally and via detailed specifications and reports. Excellent organizational skills and capability of working to tight deadlines. Able to work at a high level of accuracy. In-depth experience in designing, developing, and maintaining applications using Python. In-depth experience in designing and integrating with databases built using DynamoDB. Experience in working with AWS Services like API Gateway and Lambdas. Desirable Experience In developing or maintaining applications using Java. Knowledge of data processing tools like Pyspark. Experience in using databases like MongoDB. Any experience in maintaining and troubleshooting in a wide variety of AWS technologies. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 23 hours ago
1.0 years
4 - 5 Lacs
Hyderābād
Remote
Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.co m Job Description You'll be primarily responsible for accurately processing and categorizing our customers' correspondence. You will be #LI-hybrid based in Hyderabad and reporting to Supervisor Your keen eye for detail will help you identify and verify essential documents. As a team member, you'll adhere to our established procedures, guidelines, and regulations, ensuring compliance with all relevant laws and policies. Your training and the initial period of employment will be remote. While you will initially work from home, please anticipate that this role may transition back to our Hyderabad GIC office Qualifications Ideal candidate with 1 year of experience in a back-office role and has minimum Graduation as highest qualification. A high level of proficiency in English, both written and verbal, is critical for this position. We appreciate candidates who showcase attention to detail, the ability to juggle multiple tasks, and advanced organizational abilities. Moreover, we're seeking someone with a strong analytical mindset and problem-solving capabilities. Proficiency with computers and internet technologies is key, as well as the capacity to make quick, accurate decisions. Exceptional short-term visual memory will be advantageous. Additional Information Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Global Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Benefits Experian care for employee's work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here
Posted 23 hours ago
5.0 - 8.0 years
15 - 25 Lacs
Delhi
On-site
About the Role Join a leading multinational bank to manage and grow relationships with high-net-worth clients. As a wealth Relationship Manager, you will be the single point of contact for your clients—providing wealth management, investment, and lending solutions tailored to their needs. Key Responsibilities:- Grow & Manage PortfolioHandle a portfolio of Premier clients . Build strong, long-term client relationships. Acquire new clients through networking and referrals. Deliver Exceptional Client ExperienceUnderstand clients’ financial goals and provide tailored solutions. Conduct regular portfolio reviews to ensure needs are met. Act as a trusted advisor in all wealth management matters. Ensure Compliance & Risk ManagementAdhere to all regulatory guidelines and internal policies. Monitor transactions for AML/sanction compliance. Maintain accurate and up-to-date client records. What We’re Looking For:- Education: Bachelor’s degree (mandatory) Experience: 5–8 years in relationship management with HNI clients Skills:- Proven sales track record in wealth products (insurance, investments, lending) Strong communication, networking & influencing skills Deep understanding of financial planning & portfolio management Certifications: IRDA & AMFI (mandatory)Why Join Us? Opportunity to work with a leading global bank and elite clients. Competitive rewards & performance-based incentives. Clear career progression within wealth management. Job Type: Full-time Pay: ₹1,500,000.00 - ₹2,500,000.00 per year Work Location: In person
Posted 23 hours ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Job Requirements Role/Job Title: Partner - Financial Sponsors Department: Wholesale Banking > New Economy Group Job Purpose The Partner – Financial Sponsor is a strategic relationship management role within the Wholesale Banking division, responsible for building and nurturing high-impact relationships with venture capital (VC) firms, private equity (PE) firms, and other relevant financial sponsor. Roles & Responsibilities FS Relationship Management Identify, acquire, and manage relationships with Financial Sponsors. Focus on larger entities. Establish banking relationships at both the institutional/fund management level and with key decision-makers within the sponsor ecosystem. Provide bespoke banking solutions for fund operations, treasury, and lending – key is wholesome 360 degree banking to engage fruitfully with the FS. Portfolio Company Engagement Strategically map and engage with portfolio companies of financial sponsor clients Facilitate introductions of these portfolio companies with Partner - NEG team for onboarding and servicing. Partner with internal sales and product teams to design tailored solutions across asset, liability, and transaction banking offerings for these companies. Internal Collaboration & Ecosystem Development Collaborate with Wholesale as well as Retail Banking stakeholders to ensure a comprehensive go-to-market strategy. Work with product, operations, and onboarding teams to deliver a smooth and efficient customer journey. Engage with marketing and ecosystem teams to build visibility through joint engagements, ecosystem partnerships, and thought leadership. Work closely with the NEG Program Head to develop specific programs suited to FS and GS+ start-ups. Market Intelligence & Strategic Initiatives Track key trends in the sponsor landscape, including investment themes, sectoral focus, and fundraising activities. Maintain and update internal sponsor portfolios, ensuring proactive coverage of both sponsor entities and their investee companies. Contribute to ideation around new product development, sector playbooks, and sponsor engagement strategies. Educational Qualifications MBA/CA/CFA or equivalent from a reputed institution. Experience 5-10 years of relevant experience.
Posted 23 hours ago
1.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Job Description Role: Senior Analyst, CX-Strategy Title: Senior Product Operations Analyst - CX Location: Bengaluru Reporting to: Manager, Product Operations (CX) About Phonepe : PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments. PhonePe went live for customers in August 2016 and was the first non-banking UPI app and offered money transfer to individuals and merchants, recharges and bill payments to begin with. In 2017, PhonePe forayed into financial services with the launch of digital gold, providing users with a safe and convenient option to buy 24-karat gold securely on its platform. PhonePe has since launched Mutual Funds and Insurance products like tax-saving funds, liquid funds, international travel insurance, Corona Care, a dedicated insurance product for the COVID-19 pandemic among others. About Customer and Merchant Experience Function : At PhonePe, the customer and merchant experience team takes full ownership of customers’ and merchants’ problems and strives to provide quick and meaningful resolution. They are the ones bettering our product everyday with real-time insights and customer/merchant feedback. Function Summary: CX strategy acts as the strategic arm of Customer Experience function and aspires to leverage design thinking, technology and customer insights to improve end to end customer experience. Through collaborative efforts of Product Operations, Design, Automation, Content & Business intelligence functions, CX Strategy builds out customer experience and support journeys for scale and serves as a source of actionable insights for product & category managers. As PhonePe expands into new business verticals, CX Strategy continues to innovate, build support frameworks and enhance effectiveness of operations in a bid to create exceptional customer experiences. Job Objective: (How does the role impact the overall business? Provide a brief within 3-4 sentences) Product Operations team is a key function in the CX ecosystem as well as a key stakeholder to the Category/Product teams. The team adds value to the overall business by sharing customer’s feedback on the product, expectations from customer, issues, etc. to the product and business teams and partners on problem solving along with them. This team also adds value by working with other CX strategy and operations teams to ensure readiness with bot designs, console changes, issue resolutions, escalation mechanisms etc. and solve for customer issues and queries when they need any help/support. Product Operations team is also responsible to experiment, ideate to understand product drop offs, propose solutions and partner with the business team to facilitate overall growth. Role Expectations:(KPIs/KRAs of the role) As a senior analyst in the Product Operations team, you need to own customer experience goals and objectives in 2-3 categories/new products/current products. Own end to end experience for overall customer journey and interactions by continuously looking at current state of product and support journeys, identifying opportunities for improvement and coordinating with stakeholders to improve experience in a scalable manner Understand and use customer feedback to enable learnings and drive corrective and preventive actions to improve customer experience on the product as well as support journeys Own all customer experience improvement projects through the entire lifecycle - identifying pain points or areas of improvement, creating high impact solutions, building plan of action, gaining buy-in across teams, identifying risks involved, implementing controls and successfully executing projects Collaborate with Product and Business teams on one side to gain an overall understanding of the category / business and contribute to the business growth by providing insights from customer VOCs received on channels like support, social media, customer interviews etc. Contribute as the customer’s ambassador in all product and business decisions Collaborate with other CX teams like Process Design, Content, Operations, Automation, etc. to make customer support journey extremely relevant and effective through process improvement initiatives Plan and manage CX readiness checklist for new product or category launches Experience, Skills, Qualifications: B.Tech / MBA degree with 1+ years of experience Strong stakeholder management and influencing skills Excellent interpersonal and communication skills, with experience interacting with stakeholders/leadership Ability to demonstrate intellectual curiosity to dig deep for a thorough understanding and make compelling arguments Ability to perform independent analysis of customer data both qualitative & quantitative and generate ideas to improve experience Microsoft Office skills (word, excel, power point, outlook) Past experience of working in a FinTech/CX (preferred) Previous experience of managing key programs in the customer experience domain PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog . Life at PhonePe PhonePe in the news
Posted 23 hours ago
15.0 years
2 - 10 Lacs
Bengaluru
On-site
Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary Staff Enterprise Architect provides strategic leadership in the development and implementation of complex architectural solutions across the enterprise. Guide projects to ensure alignment with architectural standards. Essential Job Functions Collaborate with both business and IT function to foster innovation and ensure strategic alignment. - (30%) Drive the adoption of innovative technologies to improve business processes. - (20%) Oversee architectural governance and ensure compliance with IT policies. - (20%) Mentor junior architects and provide thought leadership across the organization. - (20%) Act as a subject-matter expert for enterprise architecture. - (10%) Minimum Qualifications Bachelor’s Degree or equivalent education and / or experience in computer Science, Engineering, Mathematics or related field. 15+ years in Information Technology Preferred Qualifications Relevant certifications, such as TOGAF or AWS Solutions Architect Skills Application Development Business Alignment Business Process Modeling Business Case Development Code Inspection Cloud Architectures Enterprise Architecture Framework IT Architecture IT Roadmap Solution Architecture Reports To: Senior Manager and above Direct Reports: 0 Work Environment Normal office environment, hybrid. Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn . All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family: Information Technology Job Type: Regular
Posted 23 hours ago
2.0 years
4 - 7 Lacs
Bengaluru
On-site
DESCRIPTION We are seeking a detail-oriented Program Manager to join our Co-Branded Credit Cards team. role is with the Co-brand credit cards team, in the Credit and Lending org at Amazon Pay. If you are a go getter, with motivation to resolve customer facing issues ground up, then this is the perfect role for you. You would work in a fast paced environment, in a smart and agile team at Amazon Pay, collaborate with external partners to drive key priorities for the CBCC program. In this role, you will be responsible for managing key operational aspects of our credit card partnership with ICICI Bank, with a focus on promotions, customer service excellence, and business reviews. Key job responsibilities Lead the execution of off-Amazon promotional campaigns in collaboration with ICICI Bank, ensuring seamless implementation and tracking of promotional activities Own and manage the partner Weekly Business Review (WBR) mechanism: o Track and present key performance metrics o Drive accountability for action items o Ensure effective communication between stakeholders Customer Service Excellence: o Manage high-priority customer escalations o Review and optimize Customer Service Standard Operating Procedures (SOPs) o Conduct regular analysis of customer service data to identify trends and areas for improvement o Monitor CS agent adherence to approved communication guidelines o Implement process improvements based on customer feedback Internal Operations: o Own and drive the internal pre-WBR process, close looping on action items o Coordinate with cross-functional teams to ensure alignment on deliverables o Share progress updates on key metrics to Payments leaderships About the team The CBCC card is India's largest co-branded credit card portfolio. This product is driven by a fast paced team of product, marketing, business managers, who work closely with tech and external partners to solve key customer challenges and enhance experiences. BASIC QUALIFICATIONS 2+ years of program or project management experience Bachelor's degree or equivalent Experience with SQL Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) PREFERRED QUALIFICATIONS Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, KA, Bengaluru Amazon Pay Project/Program/Product Management-Non-Tech
Posted 23 hours ago
200.0 years
5 - 8 Lacs
Bengaluru
On-site
JOB DESCRIPTION Join us as a Loan Origination Specialist IV and make a significant impact on our lending services. You'll have the opportunity to grow your career while leveraging your expertise in loan origination to solve complex problems and mentor junior team members. Be part of a team that values collaboration, critical thinking, and personal resiliency, and enjoy the benefits of working with a leading financial institution. As a Loan Origination Specialist IV within JPMorganChase, you will play a crucial role in the loan origination process, ensuring smooth documentation and transaction closing. Your work will directly impact our clients and the efficiency of our lending services. You'll collaborate with stakeholders to meet credit and asset conditions, contributing to the firm's success and enhancing your professional growth. Job responsibilities Facilitate documentation and transaction closing for loan origination by preparing and dispatching accurate documentation packages, ensuring precision and compliance with lending standards. Collaborate with clients to manage expectations and ensure compliance, using strong communication skills and a thorough understanding of lending policies to address and resolve non-routine issues effectively. Apply problem-solving skills and knowledge of lending policies to resolve non-routine issues, maintaining smooth operations and client satisfaction. Participate actively in projects aimed at improving loan origination processes, contributing innovative ideas and leveraging process knowledge to enhance efficiency and effectiveness. Engage in continuous collaboration with stakeholders to optimize workflows, ensuring alignment with organizational goals and regulatory requirements. Required qualifications, capabilities, and skills Demonstrated knowledge of loan origination processes and procedures, applying this expertise to ensure compliance and efficiency in operations. Skilled in managing conflicts and facilitating discussions, utilizing strong listening and questioning skills to navigate challenges and reach resolutions. Experienced in critical thinking and problem-solving, effectively analyzing situations to develop and implement solutions. Proven ability to build productive relationships with stakeholders, leveraging interpersonal skills to foster collaboration and trust. Capable of integrating communication and analytical skills to enhance stakeholder engagement and process outcomes. Preferred qualifications, capabilities, and skills Experienced in mentoring junior team members, fostering their development and enhancing team capabilities through guidance and support. Utilize market product knowledge to align lending services with industry trends and client needs, ensuring relevance and competitiveness. Skilled in managing change initiatives to adapt lending services to evolving market conditions and technologies, demonstrating flexibility and strategic insight. Drive continuous improvement and process automation to optimize lending workflows and efficiency, leveraging innovative approaches to enhance operations. Familiar with strategic planning in loan origination, applying this capability to navigate complex scenarios and achieve organizational objectives. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
Posted 23 hours ago
3.0 years
0 Lacs
Bengaluru
On-site
Job Description Job Title: Relationship Manager – LAP Designation: Manager Department: Sales – Loan Against Property Reporting to: Area Sales Manager Location: [Specify Location] About Kotak Mahindra Prime Ltd. Kotak Mahindra Prime Ltd., a subsidiary of Kotak Mahindra Bank, is one of India’s leading non-banking financial companies (NBFCs), focused on vehicle and asset-backed financing solutions. Operating in a highly competitive NBFC ecosystem, we are committed to delivering fast, flexible, and customer-centric lending solutions. Role Objective To drive growth in the Loan Against Property (LAP) business by sourcing high-quality cases through DSA (Direct Selling Agent) channels, ensuring portfolio health, and building strong market relationships. Key Responsibilities Business Sourcing: - Acquire LAP customers through DSA channels while adhering to internal policies and external regulatory guidelines. - Identify and onboard high-potential DSAs and maintain strong working relationships. Sales & Target Achievement: - Meet or exceed assigned monthly and quarterly disbursement and fee income targets. - Monitor and drive business volumes in a competitive market, maintaining a healthy pipeline. Credit & Risk Coordination: - Liaise with credit and operations teams to ensure smooth file processing and disbursal. - Perform initial screening of customer financials and property documents before file submission. Market Intelligence & Relationship Management: - Track competitor offerings, pricing, and market dynamics. - Maintain strong relationships with DSAs, customers, and internal stakeholders. Compliance & Documentation: - Ensure thorough KYC, property valuation, and legal documentation as per company standards. - Adhere to audit requirements, regulatory norms, and internal processes. Candidate Profile Education: Graduate (minimum qualification) Experience: Minimum 3 years of relevant experience in LAP/Home Loan/SME Lending in the Banking or NBFC sector as a full-time permanent employee. Skills: - Strong relationship management and interpersonal skills - Understanding of secured lending and property-related documentation - High level of self-motivation with a go-getter attitude - Comfortable working in a high-performance, target-driven environment What We Look For • A professional who is passionate about sales and willing to go above and beyond. • Someone who can thrive in a fast-paced, competitive landscape with a solution-oriented mindset.
Posted 23 hours ago
0 years
0 Lacs
Bengaluru
On-site
Join JPMorganChase as a Loan Origination Supervisor, where you will lead a dynamic team in managing loan documentation and transaction processes. Your role is crucial in supporting our customers and contributing to the loan lifecycle. Apply your expertise in lending services to guide your team and make impactful decisions. As a Loan Origination Supervisor within JPMorganChase, you will manage a team of specialists to ensure smooth loan documentation and transaction closing processes, supporting both internal and external customers throughout the loan lifecycle. Your expertise in lending services will guide your team in making informed decisions based on established guidelines. Key to your role will be managing conflicts, building trusting relationships, and demonstrating resilience in challenging situations. You will effectively manage stakeholders and strategically allocate resources while balancing multiple tasks with strong time management and organizational skills. As a mentor, you will support your team's professional growth and help them identify new development opportunities within the organization. Job responsibilities Supervise the loan origination process, ensuring accurate documentation and timely transaction closing with both internal and external customers. Apply conflict management skills to identify and resolve potential issues within the team or arising from business decisions. Utilize critical thinking to evaluate various aspects of loan origination, generating conclusions consistent with the facts and associated risks. Foster professional relationships with team members, providing guidance and mentoring to enhance their skills and knowledge in lending services. Manage relationships with stakeholders, ensuring productive collaboration and alignment with firm objectives in the loan origination process. Required qualifications, capabilities, and skills Demonstrated expertise in managing loan origination processes with a minimum of two years' experience, applying lending services principles to resolve short-term problems effectively. Proficient in critical thinking and conflict management, with proven skills in facilitating discussions and creating collaborative solutions within a professional environment. Experienced in stakeholder management, cultivating productive relationships, and directing decision-making procedures. Advanced capabilities in strategic planning and time management, including setting long-term goals, analyzing environments, and developing actionable plans. Preferred qualifications, capabilities, and skills Expertise in leading cross-functional teams and managing change initiatives, with a focus on adapting lending services to evolving market conditions and technologies. Strong communication and interpersonal skills, proficient in developing and delivering presentations to effectively communicate insights and updates to stakeholders. Skilled in driving process improvements and implementing change, leveraging AI/ML to enhance lending processes and improve decision-making capabilities. Proficient in data and tech literacy, capable of analyzing lending data, implementing innovative solutions, and creating quantitative reports to track performance and support strategic planning. Competence in implementing anti-fraud measures and applying cybersecurity best practices to protect lending operations, ensure compliance, and safeguard client data, while leading project management efforts for successful initiative execution.
Posted 23 hours ago
6.0 years
4 - 4 Lacs
Hubli
On-site
Function/Group: TallyCapital: Experience: 6+ Years Location: India About Tally The pioneers of software product industry in India, we are a technology and innovation led company simplifying the lives of small and medium businesses over the last three decades. With our cutting-edge technology, we have had the privilege to reach over 2.5 million business globally and cater to more than 7 million users in over 100 countries. We are passionate about the SMEs’ growth and aim to deliver the best for their business through our product innovation and excellence. Our teams develop some of the most ingenious solutions that suit the unique requirements of millions of businesses across the globe. With a market share of 75% in India, we have a strong foothold in the Middle East and are also serving customers in SAARC & APAC, Africa, and North America. Our robust network of 28000+ partners help us deliver unmatched customer experience in sales, support, and services globally. With a sole purpose of Making Everyone Who Touches Tally, Happier, we aim to be the technology fabric that drives the economic growth of the world, by 2030. Culture & Values Over the years, we have nurtured a value-based culture that let individuals follow their lead and support them in their growth journey with us. We value honesty and integrity, prioritize a people-first culture, pursue excellence, and drive impactful innovation with simplicity. Our vision at Tally is to ensure that all employees get access to equal opportunities, with decisions grounded on performance, merit, competence, and potential. We are dedicated to fairness and transparency in our policies. By fostering diversity and equality, we strive to eliminate all forms of discrimination. We are committed to an inclusive leadership where our leaders ensure that our people are empowered to be at their best, professionally, and personally. We take great pride in our work culture which has helped become a proud member of the elite Kincentric Best Employers Club! TallyCapital: TallyCapital function within Tally aims to address the working capital needs of MSMEs . With Tally’s legacy of serving over 2.5 million clients and empowering countless MSME businesses with financial management solutions, we recognize the immense potential and the challenges faced by these enterprises. Our business loans platform leverages cutting-edge technology to streamline the lending process, providing MSMEs with quick and hassle-free access to flexible financing options. By seamlessly integrating with our ERP software, businesses can easily assess their financial health, determine their eligibility for tailored working capital solutions and apply for a loan – all within a single platform. Our partner base adds a deep layer of relationship with the customers, which supplements the tech layer offering in the product. As the fintech and banking sectors undergo transformative innovations, Tally Capital is poised to bridge the financing gap that currently affects 65-70% of MSMEs, offering a multi-decadal opportunity for growth and impact. We believe in Empower: Enable MSMEs with seamless access to flexible working capital, driving sustained growth and impact. Bridge: Mitigate the credit gap for MSMEs by integrating finance with tech, trust, and deep business understanding. Enable: Deliver tailored financial solutions within the Tally ecosystem to help MSMEs thrive. What You Will Own As a TallyCapital Assistant Regional Manager, your primary responsibility is to manage TallyCapital partners, drive the number of applications, volume of disbursement from these partners. Your primary responsibility is to drive business growth, maintaining the relationship with the representative of the lender partners in the designated territory. Business Manager is to ensure timely training is imparted to the partner resources on regular intervals. Experience You Should Bring Prior experience of working in financial services industry specifically in unsecured business loans. Prior experience of handling partners or DSA channels. Team handling experience. Ability to multitask, prioritize and manage time efficiently. What You Will Be Doing Drive monthly and annual business from TallyCapital Partners. Work closely with all the internal stakeholders in the region such as existing Tally Solutions RSM and BMs. Formulate the strategy to achieve the business targets from TallyCapital partners. Identify, onboard, and sustain Tally partners as TallyCapital partners and referral partners. Ensure success of each of TallyCapital Partners through lead generation activities which give predictable business. Ensure that the TallyCapital Partner hire, train and retain dedicated resources for the TallyCapital business. Provide training and hand holding to TallyCapital partner resources. Provide on the Job training on a regular basis. Conduct period constructive reviews with the team of Financial Relationship Managers. This role will involve working in the field 70% of the time and will involve travel where required.
Posted 23 hours ago
5.0 years
2 - 3 Lacs
Bengaluru
On-site
About PhonePe Limited: Headquartered in India, its flagship product, the PhonePe digital payments app, was launched in Aug 2016. As of April 2025, PhonePe has over 60 Crore (600 Million) registered users and a digital payments acceptance network spread across over 4 Crore (40+ million) merchants. PhonePe also processes over 33 Crore (330+ Million) transactions daily with an Annualized Total Payment Value (TPV) of over INR 150 lakh crore. PhonePe’s portfolio of businesses includes the distribution of financial products (Insurance, Lending, and Wealth) as well as new consumer tech businesses (Pincode - hyperlocal e-commerce and Indus AppStore Localized App Store for the Android ecosystem) in India, which are aligned with the company’s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture: At PhonePe, we go the extra mile to make sure you can bring your best self to work, Everyday!. And that starts with creating the right environment for you. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. PhonePe-rs solve complex problems and execute quickly; often building frameworks from scratch. If you’re excited by the idea of building platforms that touch millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us! Key Responsibilities: 1. Financial Operations & Accounts Receivable o Oversee end-to-end accounts receivable (AR) processes, including invoicing, collections, and reconciliation, ensuring timely and accurate processing. o Monitor AR aging reports and work to minimize DSO (Days Sales Outstanding) by optimizing the collection processes. o Maintain effective credit assessments and support strong client relationships to ensure prompt payments and effective dispute resolution. o Monitor and perform reconciliations for settlements on a daily basis. 2. Revenue Reconciliations o Prepare monthly reconciliations and resolve discrepancies between billing and revenue records. o Develop, analyze, and present revenue and AR reports, providing actionable insights into trends, variances, and financial risks. 3. Revenue Automation & Process Improvement o Lead revenue automation initiatives, identifying opportunities to streamline billing, invoicing, and AR processes. o Collaborate with IT and other departments (both internal and external) to implement tools and systems to automate and enhance revenue workflows. o Drive process improvement initiatives that ensure scalability, accuracy, and efficiency in revenue recognition and accounts receivable functions. 4. Cross-Functional Collaboration o Work closely with internal departments as well as with insurers to support accurate revenue reconciliations. 5. Reporting & Analysis o Develop and maintain KPIs for AR, revenue, and automation effectiveness, providing insights to senior management. o Monitor financial performance, identify opportunities for improvement, and recommend strategies to optimize revenue and AR efficiency. o Deliver regular financial reports on revenue, AR aging, and automation impact, summarizing findings and recommendations. Qualifications: Education: Bachelor’s degree in Finance / CA intermediate Preferred , Accounting, Business Administration, or a related field; advanced degree (MBA, MFin) preferred. Experience: 5 years of experience in financial operations, with expertise in accounts receivable, revenue recognition, and automation processes. Skills: o Experience with financial ERP systems, automation tools, and proficiency in Excel. o Strong communication skills, with the ability to work collaboratively across functions. PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy Our inclusive culture promotes individual expression, creativity, innovation, and achievement and in turn helps us better understand and serve our customers. We see ourselves as a place for intellectual curiosity, ideas and debates, where diverse perspectives lead to deeper understanding and better quality results. PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation, during the application and hiring process, including support for the interview or onboarding process, please fill out this form. Read more about PhonePe on our blog .
Posted 23 hours ago
0 years
5 - 8 Lacs
Bengaluru
On-site
Are you looking for an opportunity where you can develop your skills and be part of a growing dynamic team? As a Credit Support Specialist IV within JPMorganChase, you will play a pivotal role in maintaining the integrity of our credit portfolio. Your primary responsibility is to assess borrower compliance with credit agreement terms, ensuring adherence to the stipulated conditions. You'll use your understanding of financial covenants to identify potential defaults, focusing on syndicated loans and bilateral agreements. Guided by established routines and procedures, you'll apply critical thinking to semi-routine tasks, escalating non-routine issues to senior team members. Additionally, you'll leverage your skills in conflict management, emotional intelligence, and stakeholder management to facilitate discussions and create collaborative solutions, while managing time effectively to deliver courteous and effective service to our clients. Job responsibilities Assess compliance with credit agreement terms for a designated portfolio of borrowers, identifying potential defaults and breaches of covenants. Interpret financial and other covenants in credit agreements, ensuring accurate setup of relevant parties in the bank's system of record. Conduct credit analysis and monitor ongoing compliance with financial covenants, applying critical thinking to identify potential risks. Calculate cash flow and leverage ratios according to credit agreement terms, ensuring accuracy. Manage time effectively to adhere to quality control standards and service level agreements, ensuring timely task completion. Required qualifications, capabilities, and skills Foundational understanding of credit agreement terms and financial covenants, with the capability to interpret and apply them effectively in various contexts. Strong ability to perform tasks accurately by adhering to well-defined policies, procedures, and techniques, ensuring precision and reliability. Developing proficiency in conflict management and active listening, facilitating discussions to achieve collaborative solutions and effective information gathering. Baseline skills in time management and organization, efficiently handling multiple tasks to achieve goals and maximize productivity. Preferred qualifications, capabilities, and skills Foundational capability in driving continuous improvement and process automation, optimizing lending workflows and enhancing efficiency. Basic proficiency in digital literacy, supporting the effective use of technology in lending services. Initial skills in creating quantitative reports to track lending performance and support strategic planning with data-driven insights. Foundational experience in leading project management efforts, ensuring successful execution of lending service initiatives.
Posted 23 hours ago
0 years
5 - 8 Lacs
Bengaluru
On-site
Are you looking for an opportunity where you can develop your skills and be part of a growing dynamic team? As a Credit Support Manager I within JPMorganChase, you will ensure compliance with credit agreement terms for a portfolio of borrowers. Your understanding of financial covenants is crucial in assessing borrower adherence and identifying defaults. You use critical thinking to analyze complex agreements and emotional intelligence to build relationships with stakeholders. Managing conflicts and maintaining resiliency are essential, along with using strategic planning skills to guide the organization's direction. Your time management and organizational skills are key in managing tasks efficiently, significantly impacting team and department goals. Job responsibilities Assess compliance with credit agreement terms for a designated portfolio of borrowers, ensuring adherence or identifying defaults. Interpret financial and other covenants in credit agreements, applying critical thinking to understand implications and risks. Perform credit analysis and monitor ongoing compliance with financial covenants within the assigned portfolio, using advanced time management skills to handle multiple tasks efficiently. Calculate cash flow and leverage ratios independently, in accordance with specific terms laid out in credit agreements. Develop a strong understanding of secured lending products, including borrowing base credit facilities, to support strategic planning and decision-making. Required qualifications, capabilities, and skills At least two years of expertise in credit support or related financial services, with the ability to interpret and analyze financial covenants and credit agreements. Proficiency in conflict management, including facilitating discussions and creating collaborative solutions. Advanced strategic planning skills, with a track record of defining organizational direction and making informed decisions on resource allocation. Strong proficiency in using MS Office tools, particularly MS Excel, for financial analysis and reporting. Preferred qualifications, capabilities, and skills Proficient in driving continuous improvement and process automation to enhance lending workflows and efficiency. Strong digital literacy skills, enabling effective use of technology in lending services. Adept in leading project management efforts to ensure the successful execution of lending service initiatives.
Posted 23 hours ago
3.0 years
1 - 2 Lacs
India
On-site
We are Hiring Senior Relationship Manager Experience Required: 3–7 years Age Limit - 40yrs below Location : Kalavasal , Experience in MEL,MSME, GOLD Loan Bachelor’s degree (MBA/PGDM in Finance/Marketing preferred). 5–10 years of relevant experience in sales and relationship management in financial services, preferably in LAP, MEL, MSME, and Gold Loans. Strong understanding of lending products, credit norms, and local market dynamics. Good analytical skills with basic knowledge of financial statements. Prior experience with NBFCs, banks, or fintechs dealing in SME secured/unsecured lending. Based on your previous company to hike + Health insurance+ Monthly Food & Fuel Allowance +Incentives+ Promotions. Any Clarification sent to your CV WhatsApp or reach us at 8012999390. Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Health insurance Life insurance Work Location: In person
Posted 23 hours ago
4.0 years
0 Lacs
Chennai
On-site
Area Sales Manager - Two Wheeler Business Job Responsibilities: Responsible for TW channel business for the region Plan, organize and achieve overall budgeted targets Plan and coordinate activities through sales team Liasion with cross functional teams to recruit and onboard personnel for all product lines for the region Train and motivate the team members Supervise and guide the teams performance Oversee cross-selling of all products for the region Monitor budget achievements and prepare forecasts Job Requirements: Working knowledge of the various product lines viz TW channels of loan Working knowledge of any secured lending financial products viz home loan/personal loan Good interpersonal and communication skills Demonstrable team handling ability Ability to garner market intelligence for the specified region Exposure in similar industry would be preferable Exposure to secured lending asset products viz. Home Finance/Personal Loan/Educational Loan etc shall be considered Team handling experience of 4 years and above Educational Qualifications: Should be graduate and above Work Experience: Minimum work experience of 10 years
Posted 23 hours ago
170.0 years
2 - 5 Lacs
Chennai
On-site
Job ID: 34231 Location: Chennai, IN Area of interest: Operations Job type: Regular Employee Work style: Hybrid Working Opening date: 17 Jul 2025 Job Summary Strategy Contribute to overall WRB Operations leadership requirements Engage key stakeholders and support functions for strategic transformation and governance responsibilities Business Enable and encourage continuous improvement initiatives for delivering end to end superior client experience and value proposition for both client and bank Client obsession and Identify strategic opportunities for transformation of service standards Support and lead change initiatives and provide feedback for change proposals Deliver sustainable cost saves and service levels on par with or superior to competition Processes Delivery against agreed service standards (TAT, Accuracy, Referrals) including all financial settlements to all external entities Handle transaction posting in line with DoA issued to self Inputs to Service management through forums like JSR / SRMs discussing service trends, key business strategies and actions required to be taken Ensure accounting accuracy, recon, across client life cycle of Liability Operations Deepen e2e digital capabilities from Multi touch to single touch to zero touch processing Meet Liability compliance requirements as applicable to local service delivery from GBS To exercise complete discretion in decisions on the responsibilities vested and other tasks assigned. To always perform while balancing risk with innovation. Incorporate own creativity and innovation into the assignments and develop the work product further. Work independently on the strategic goals and attain operational implementation of the same by using own discretion and innovation. Degree of care and caution to be exercised throughout the performance at work, specifically on account of the nature of work. Key Responsibilities People & Talent Enabling a conducive environment for people including effective engagement Client Centric Able to create impact directly or indirectly through professional behaviour and appearance. Understands that the action he/ she does has an impact on the customer directly or indirectly and be responsible/accountable for the actions undertaken. Understands basic customer service requirements and relates error free processing to customer service Responds promptly in an efficient and accurate manner as per the required TAT Communication. Data Analytics Able to analyse the process to understand the dimensions of the job Co-relate all the inputs, analysis and summarize the findings. Able to analyse the trends and patterns vis-à-vis the duties and responsibilities entrusted. Always on the lookout to improve the processes and policies of data analytics Strategy Formulation & Implementation Understands the strategies and priorities of the organization Able to execute actions that will contribute towards achieving business strategies Generating action plans for strategy implementation Ensure compliance with relevant laws, regulations, and internal policies. Autonomy to take decisions specific to the duties and responsibilities entrusted for improvement in the assignments to be performed. Skills and Experience Risk Management Ensuring adherence to all Group Policies and Procedures and adequate training to staff to ensure compliance at all times Proactive identification, preventive controls and mitigation of key process / operational risks Strong detective controls and continuous learning and fixing from risk incidents Ensuring timely reporting of risk items as per the Group Risk Management Framework Drive robust risk culture and initiatives across the unit resulting in minimal or zero risk incidents and zero regulatory breaches or overdue of agreed actions. Support business continuity strategies and participate in testing at regular intervals as per standards agreed with country stake holders Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Global Head Liabilities Operations Global Head ,Liabilities OB & Servicing Teams WRB Country Onboarding and Servicing & Transacting heads and Region heads Peer Unit Heads in GBS India, Malaysia and China Support Function leads (HR/Finance/Tech/Training/Operational Risk) in GBS India Qualifications Should have Accounting knowledge and related work experience Should have Banking Product knowledge on Liability and Lending Products like CASA, Deposits, CC, Loans, etc Competencies Action Oriented Customer Focus Gives Clarity & Guidance Develops Talent Nimble Learning Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www.sc.com/careers
Posted 23 hours ago
3.0 years
0 Lacs
Lucknow
On-site
Job Description Job Title: Relationship Manager – LAP Designation: Manager Department: Sales – Loan Against Property Reporting to: Area Sales Manager Location: [Specify Location] About Kotak Mahindra Prime Ltd. Kotak Mahindra Prime Ltd., a subsidiary of Kotak Mahindra Bank, is one of India’s leading non-banking financial companies (NBFCs), focused on vehicle and asset-backed financing solutions. Operating in a highly competitive NBFC ecosystem, we are committed to delivering fast, flexible, and customer-centric lending solutions. Role Objective To drive growth in the Loan Against Property (LAP) business by sourcing high-quality cases through DSA (Direct Selling Agent) channels, ensuring portfolio health, and building strong market relationships. Key Responsibilities Business Sourcing: Acquire LAP customers through DSA channels while adhering to internal policies and external regulatory guidelines. Identify and onboard high-potential DSAs and maintain strong working relationships. Sales & Target Achievement: Meet or exceed assigned monthly and quarterly disbursement and fee income targets. Monitor and drive business volumes in a competitive market, maintaining a healthy pipeline. Credit & Risk Coordination: Liaise with credit and operations teams to ensure smooth file processing and disbursal. Perform initial screening of customer financials and property documents before file submission. Market Intelligence & Relationship Management: Track competitor offerings, pricing, and market dynamics. Maintain strong relationships with DSAs, customers, and internal stakeholders. Compliance & Documentation: Ensure thorough KYC, property valuation, and legal documentation as per company standards. Adhere to audit requirements, regulatory norms, and internal processes. Candidate Profile Education: Graduate (minimum qualification) Experience: Minimum 3 years of relevant experience in LAP/Home Loan/SME Lending in the Banking or NBFC sector as a full-time permanent employee. Skills: Strong relationship management and interpersonal skills Understanding of secured lending and property-related documentation High level of self-motivation with a go-getter attitude Comfortable working in a high-performance, target-driven environment What We Look For A professional who is passionate about sales and willing to go above and beyond. Someone who can thrive in a fast-paced, competitive landscape with a solution-oriented mindset.
Posted 23 hours ago
0 years
0 Lacs
Jaipur
On-site
Location Sales Manager-CONSTRUCTION EQUIPMENT (CE)-Marketing Branches Operations JOB DESCRIPTION Sourcing new to bank (NTB) clients Relationship management for Mid and large corporates / Infrastructure companies Experience in handling clients with more than 25 cr Turnover, and avg ticket size of lending of >Rs.10crs. Candidate should have dealt with following products: Experience in service existing clients & acquiring new to bank Clients Experience of handling Retails & SME Clients Knowledge of various CE assets, local market, Construction Equipment segment, CE clients profile Knowledge of Commercial assets Lending business—Construction equipment, Commercial vehicles, Used CV/CE, Used Car, LCV etc-you can look young dynamic candidate with exp in small size commercial LAP/Mortgage business Knowledge of Various CE assets, Cash credit/Over draft Limits Project funding for EPC projects Term Loan/Foreign currency Term Loan for Working capital and Equipment/Plant and Machinery Purchases Bank Guarantee Limits Trade products i.e. LC Limits (for Import and domestic purchases) Bill Discounting Limits both LC backed and BOE backed Buyers credit Limits
Posted 23 hours ago
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India's lending job market is thriving with opportunities for individuals looking to build a career in the financial sector. With the growth of various lending institutions and the increasing demand for financial services, there is a high demand for skilled professionals in the lending industry.
These major cities in India are actively hiring for lending roles, offering a wide range of opportunities for job seekers in the financial sector.
The average salary range for lending professionals in India varies based on experience and expertise. Entry-level positions in lending typically start at around INR 3-5 lakh per annum, while experienced professionals can earn upwards of INR 15-20 lakh per annum.
A career in lending typically progresses from roles such as Loan Officer or Credit Analyst to Senior Loan Officer, Relationship Manager, and eventually to positions like Branch Manager or Regional Head. With experience and expertise, lending professionals can advance to leadership roles within lending institutions.
In addition to expertise in lending practices, professionals in this field are often expected to have strong analytical skills, financial acumen, attention to detail, and excellent communication skills. Knowledge of regulatory requirements and risk management is also beneficial for individuals pursuing a career in lending.
As you prepare for interviews in the lending industry, remember to showcase your expertise in lending practices, analytical skills, and regulatory knowledge. With the right skills and preparation, you can confidently apply for lending roles in India and advance your career in the financial sector. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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