Paytm

About Us : Paytm is Indias leading mobile payments and financial services platform. As the pioneer of mobile QR payments, we empower millions of merchants and consumers to transact digitally. Our mission is to bring half a billion Indians into the mainstream economy using innovative technology. About the team : EDC & Soundbox is one of Paytm‘s business tools to help merchants grow and manage their business through simplicity and data driven technology. About the Role : We’re looking for a dynamic Team Leader to drive EDC device sales under the Oil & Gas vertical. You will be responsible for managing a team of field executives, driving distribution, and ensuring consistent growth in merchant onboarding and transaction volumes. Key Responsibilities : 1. Lead and manage a field sales team of 5 or more members 2. Drive EDC machine sales and deployment in the oil & gas sector (e.g., petrol pumps, distributors, etc.) 3. Build and maintain strong channel partner relationships 4. Ensure target achievement through proper team coordination and ground execution 5. Monitor daily productivity, quality of acquisitions, and incentive earnings 6. Train, guide, and motivate team to perform and scale 7. Analyze market trends and competitor activities 8. Regular reporting and MIS handling using Excel and sales tools Requirements / Expectations : 1. Must have a smartphone, bike, and helmet 2. Minimum 3 years of experience in channel sales & distribution 3. Proven experience in leading field sales teams 4. Strong knowledge of merchant onboarding, incentives, and field sales operations 5. Experience in POS/EDC device sales will be preferred 6. Familiar with metrics-based sales tracking and incentive planning Education : Graduate (mandatory); Post-Graduation preferred Why Join Us? 1Be part of India’s largest digital transformation story Opportunity to scale impact across 21Mn+ merchants Collaborative, goal-oriented work environment Attractive growth opportunities and incentive structure Respect-driven culture with 360 feedback across teams Compensation : At Paytm, the right talent is rewarded. We believe in creating long-term wealth for our people. With deep reach and data intelligence, we are enabling the next big digital lending revolution – and you can be a part of it.

Paytm ka filed work Paytm sound box QR code scanner installation

Paytm Mein Vacancy Hai QR Department Ke Liye (field work ) isme aapka work yeh rahega aapko ek area mil jayega jisme jitne customer phele se Paytm use kar rahe h unke yaha complaint par Jana hoga aur Jinke Yaha QR Code Nahi Laga Waha Aapko Free Mein QR Code Lagana Hai iske alawa hamara ek aur product hota h Sound Box Speaker usse bhi aapko Free Mein Lagana Hai aur jinka Paytm Band Hai unka wapas se chalu karna hoga Salary Aapki Hogi 18,500/- in hand incentive bhi hoga aapka isme jitne QR code aap lagaoge har ek qr code pe aapko 100 Rupees ka incentive hoga aur jitne Sound Box lagaoge har ek pe 80 Rupees ka incentive milega aur jinka Paytm Wapas se chalu karte ho aise customer se aapko 150 Rupees ka incentive milega AAP Easily har month 20000 se 25,000 tak kama sakte ho. Daily aapko isme 10 points karne hote hai jo bhi shops par visit karoge har shop par visit karne 1 point milega apko pure din mai matlab 10 dukan par visit karna hai Sabse Best Cheej isme aapko Har 3 Mahine mein Promotions Milenge 1. Senior FSE 2. Group Leader (GL) 3. Team Leader (TL)

Key Skills & Competencies Proven experience in team handling and operations management Strong understanding of automation tools , workflow optimization, and process design Excellent communication, coordination, and stakeholder management skills Advanced Excel / Google Sheets skills (Pivot Tables, VLOOKUP/XLOOKUP, Dashboards) Analytical mindset with strong problem-solving abilities Ability to work under pressure in a fast-paced environment Familiarity with KYC guidelines and compliance frameworks (preferred) Pre-Requisites 1-2 years of experience in operations or similar roles Preferred candidate profile Bachelors degree or MBA in a relevant field

About the team: Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding new employees. It is usually a very important function of the human resources (HR) department. About the role: You need to recruit, track, coordinate and interview candidates, till onboarding. Expectations/ Requirements: 1. Sourcing profiles according to the business needs. 2. Scheduling and briefing the candidates about the a. 3. Drive the entire recruitment process. 4. Other HR activities. Superpowers/ Skills that will help you succeed in this role: 1. Must be a go-getter and individual contributor. 2. Should possess good communication and negotiation skills. 3. Should possess a learning attitude. 4. Min. qualification is Graduation. MBA HR pursuing preferred. Duration- 3 Months Education: Graduation or PG Why join us: Merit based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: The team works on managing the supply chain, logistics & refurbishment of sound box & EDC Devices. About the role: Working as Refurbishment Lead for Soundbox/POS Devices as plant head. Managing day to day activity, including Operations & Cost Optimization. Expectations/ Requirements: Vendor Onboarding & Auditing: Identify, evaluate, and onboard new vendors. Conduct regular audits to ensure compliance with quality and operational standards. Part Localization & Development: Work closely with engineering and manufacturing teams to develop local suppliers for chargers, batteries, and plastic parts. Ensure suppliers meet required technical specifications and standards. Procurement Coordination: Collaborate with the purchasing team to float and close RFQs. Provide technical inputs and support cost negotiations as needed. Finance & Billing Coordination: Interface with the finance department to ensure timely invoice submissions, payment processing, and resolution of billing discrepancies. OEM & EMS Partner Management: Manage external manufacturing and service partners to achieve monthly production and repair goals. Ensure alignment on forecasts, capacity, and quality. SCM & Inventory Management: Coordinate with the supply chain team for inventory planning, stock level monitoring, and timely replenishment of parts and components. Team Management: Lead and mentor a team of vendor development engineers or executives. Set performance goals and ensure seamless communication within the team and across departments. Bachelor’s degree in Engineering (Mechanical / Electrical / Electronics preferred) 6-10 years of experience in vendor development, sourcing, or supplier quality roles Strong technical understanding of electronics and mechanical components Experience working with EMS partners and OEMs is highly desirable Good knowledge of supply chain workflows, billing processes, and ERP systems Strong communication, negotiation, and project management skills Leadership experience in managing cross-functional teams Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engagement of the merchant base 5. Capable of hiring and building a team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology About the team: The team works on managing the supply chain, logistics & refurbishment of sound box & EDC Devices. About the role: Working as Refurbishment Lead for Soundbox/POS Devices as plant head. Managing day to day activity, including Operations & Cost Optimization. Expectations/ Requirements: Vendor Onboarding & Auditing: Identify, evaluate, and onboard new vendors. Conduct regular audits to ensure compliance with quality and operational standards. Part Localization & Development: Work closely with engineering and manufacturing teams to develop local suppliers for chargers, batteries, and plastic parts. Ensure suppliers meet required technical specifications and standards. Procurement Coordination: Collaborate with the purchasing team to float and close RFQs. Provide technical inputs and support cost negotiations as needed. Finance & Billing Coordination: Interface with the finance department to ensure timely invoice submissions, payment processing, and resolution of billing discrepancies. OEM & EMS Partner Management: Manage external manufacturing and service partners to achieve monthly production and repair goals. Ensure alignment on forecasts, capacity, and quality. SCM & Inventory Management: Coordinate with the supply chain team for inventory planning, stock level monitoring, and timely replenishment of parts and components. Team Management: Lead and mentor a team of vendor development engineers or executives. Set performance goals and ensure seamless communication within the team and across departments. Bachelor’s degree in Engineering (Mechanical / Electrical / Electronics preferred) 6-10 years of experience in vendor development, sourcing, or supplier quality roles Strong technical understanding of electronics and mechanical components Experience working with EMS partners and OEMs is highly desirable Good knowledge of supply chain workflows, billing processes, and ERP systems Strong communication, negotiation, and project management skills Leadership experience in managing cross-functional teams Why join us: A collaborative output driven program that brings cohesiveness across businesses through technology. Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedback from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: Offline Payment vertical caters to our merchant partners by offering them products like QR code, Soundbox, EDC, Loan. Paytm has been a pioneer in merchant space by introducing innovative solutions like QR codes to accept payments and Sound-box to recon payments by voice alerts. We are also distributing loans to these partners via our 'Paytm for Business' App. About the Role: The Associate Vice President/General Manager (AVP/GM) of EDC (Electronic Data Capture) GMV Growth for Offline Payments will be a strategic leader responsible for driving the gross merchandise volume (GMV) and market share of our offline payments ecosystem, primarily through our EDC terminal business. This senior role requires a deep understanding of payment products, merchant behavior, data analytics, and operational excellence to ensure sustained, profitable growth, focused heavily on merchant usage and retention . Key Responsibilities: 1. GMV Growth Strategy & Execution Develop and own the overarching strategy, targets, and execution roadmap for EDC GMV growth in the offline payments segment. Lead initiatives to increase both transaction frequency and average transaction value on EDC terminals. Collaborate closely with Sales, Product, and Marketing teams to design and roll out new offers, pricing models, and features that accelerate GMV. 2. Usage and Retention Leadership Define and track core metrics for merchant activation, usage rate, and GMV retention. Design and implement targeted campaigns, loyalty programs, and communication strategies to boost active merchant base and minimize churn. Establish Early Warning Systems for merchants showing signs of reduced activity and deploy immediate intervention strategies. 3. Data-Driven Merchant Cohorting & Actionable Insights Spearhead advanced data analysis to create nuanced merchant segmentation and cohorting based on key dimensions: Acquisition Channel, Location/Geography, Business Category. Initial GMV/Activation metrics, Transaction Behavior (frequency, value, ticket size). Risk and Profitability profiles. Identify critical levers and friction points for each cohort (e.g., low-activity segment, high-value-but-churning segment). Define clear, measurable actions for each identified cohort , which may include specific sales interventions, personalized product upsells, targeted training, or service level adjustments. 4. Merchant Experience (MX) Monitoring and Influence Own the feedback loop from the merchant base to the Product and Operations teams. Monitor Merchant Experience (MX) metrics related to EDC usage, including terminal uptime, settlement speed, and overall service quality. Deep dive into Helpdesk and support data (tickets, resolution time, satisfaction scores) to identify systemic product or process failures impacting GMV. Translate helpdesk insights and product feedback into clear, prioritized product roadmap requirements and operational process improvements. Skills that will help you succeed in this role 1. Experience: 10+ years of overall experience, with at least 4+ years in a senior leadership role (AVP/GM or equivalent) focusing on GMV growth, revenue, or business P&L in the Payments, FinTech, or eCommerce industry, specifically with Offline or Point-of-Sale (POS) products like EDC. 2. Domain Expertise: Strong understanding of the offline payments ecosystem, merchant acquiring, and value-added services on POS/EDC. 3. Analytical Skills: Exceptional proficiency in SQL, advanced Excel, or BI tools for complex data manipulation, cohort analysis, and deriving actionable commercial insights. 4. Leadership: Proven ability to manage large, cross-functional teams (Sales, Data Analytics, Product) and influence stakeholders at all levels. Education: Bachelor's degree in Business, Finance, Engineering, or a related quantitative field. MBA is a plus. Why join us ?: A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities solid 360 feedback from your peer teams on your support of their goals respect, that is earned, not demanded from your peers and manager. Compensation : If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of th We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Team :The Commerce Business team is at the forefront of creating meaningful impact. We thrive on tackling challenges, fostering innovation, and driving transformation to serve our stakeholders better. Our success stems from the collective energy of our people, a relentless focus on excellence, and a commitment to shaping impactful HR solutions. About the Role: The HR Business Partner (HRBP) will play a pivotal role in driving the HR strategy to support business growth and talent needs. This role requires partnering with senior stakeholders to create an engaging and collaborative work culture while managing a span of 300–400 employees. The HRBP will lead initiatives in employee engagement, talent retention, performance management, and organizational change, ensuring alignment with business objectives and fostering a high-performing environment. Experience-7+ years Key Responsibilities: HR Strategy and Governance : Drive governance on key HR metrics such as retention, engagement, and cost optimization for a dynamic and fast-paced business environment. Align HR practices with business goals to ensure sustainable growth. Stakeholder and Talent Management: Partner with senior stakeholders to identify and address organizational challenges. Develop and execute strategies for talent engagement, performance improvement, and career development. Employee Engagement and Retention : Design and execute initiatives to enhance employee satisfaction and retention. Lead engagement activities to create a vibrant and inclusive workplace culture. Performance Management: Oversee the performance management system, ensuring adherence to processes and fairness. Review and guide the implementation of developmental plans for employees. Change and Transformation Initiatives: Lead change management efforts to drive culture, performance, recognition, and policy-related transformations. Facilitate smooth transitions during organizational restructuring and growth phases. Data-Driven Insights: Analyze employee performance and engagement data to provide actionable insights. Develop and maintain dashboards, reports, and visualizations to support decision-making. HR Operations and Compliance: Manage HR operations, including grievance handling and ensuring compliance with relevant regulations. Collaborate with internal and external partners to streamline HR processes and policies. Community Building: Curate and manage an engaging internal community using platforms like Discord and Slack to foster collaboration and knowledge sharing. Create exciting and interactive content using tools like Canva, Figma, MS Excel, and PowerPoint. Requirements: MBA in Human Resource Management or an equivalent degree. Minimum of 4+ years of experience in a core HRBP role, preferably in a tech or e-commerce setup. Proven expertise in performance management, stakeholder engagement, and retention strategies. Hands-on experience with digital tools, HRIS management, and data analytics. Proficiency in MS Excel, PowerPoint, and content creation tools like Canva and Figma. Strong communication and presentation skills. Understanding of HR compliance and employee grievance resolution. Ability to multitask and work in a fast paced environment. Why Join Us? Work in a meritocratic environment that values innovation and initiative. Collaborate with India's fastest-growing fintech and e-commerce ecosystem. Experience an agile and inclusive workplace that encourages diverse perspectives. Be part of a journey that democratizes commerce and shapes India's digital story. Compensation :We value talent and believe in creating wealth for our people. If you’re the right fit, we’ll ensure your contributions are recognized and rewarded in line with our vision to grow and democratize commerce We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us: Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. About the team: The Client Acquisition Team plays a critical role in driving business growth by identifying, engaging, and onboarding new clients. The team focuses on understanding market needs, building strong customer relationships, and delivering tailored solutions that align with the organization’s strategic goals. About the role: The person should be capable of increasing the sale of EDC machines through proper channels to the merchants across multiple locations. Expectations/ Requirements 1. Create an inspiring team environment with an open communication culture. 2. Need to drive swiping device sales in the assigned area. 3. Resolving merchant queries 4. Drive overall engagement of the merchant base 5. Capable of hiring and building a team 6. Set clear team goals 7. Delegate tasks and set deadlines 8. Oversee day-to-day operation 9. Monitor team performance and report on metrics 10. Motivate team members 11. Discover training needs and provide coaching 12. Listen to team members’ feedback and resolve any issues or conflicts 13. Recognize high performance and reward accomplishments 14. Encourage creativity and risk-taking 15. Suggest and organize team-building activities Must Have: Should have good networking capabilities and be willing to travel extensively throughout their specified area. Skilled in coaching and mentoring, a quick learner who grasps and puts into application the new learnt ideas and concepts. Superpowers/ Skills that will help you succeed in this role: 1. Self-starters, who can take ownership and are comfortable navigating ambiguity, will be an ideal fit. 8-12 years experience in sales - business development, B2C markets 2. Passionate about working in a fast growing firms and large team handling. 3. Articulate complex solutions to novice customers. 4. Good sales and negotiation skills. Experience in quota driven sales is a must. 5. Experience in payments and finance is a plus - though not mandatory Education - Graduation / MBA (Marketing) Why join us: We aim at bringing half a billion Indians into the mainstream economy, and everyone working here is striving to achieve that goal. Our success is rooted in our people’s collective energy and unwavering focus on the customers, and that’s how it will always be. We are the largest merchant acquirer in India Compensation: If you are the right fit, we believe in creating wealth for you. With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the team: Talent acquisition refers to the process employers use for recruiting, tracking and interviewing job candidates, and onboarding new employees. It is usually a very important function of the human resources (HR) department. About the role: You need to recruit, track, coordinate and interview candidates, till onboarding. Expectations/ Requirements: 1. Sourcing profiles according to the business needs. 2. Scheduling and briefing the candidates about the a. 3. Drive the entire recruitment process. 4. Other HR activities. Superpowers/ Skills that will help you succeed in this role: 1. Must be a go-getter and individual contributor. 2. Should possess good communication and negotiation skills. 3. Should possess a learning attitude. 4. Min. qualification is Graduation. MBA HR pursuing preferred. Duration- 3 Months Education: Graduation or PG Why join us: Merit based culture that thrives on self-motivated & driven individuals who are set out to make a successful career in India’s fastest growing Fintech Organization. Agile & democratic setup that gives space to your creativity, offers opportunity to work at scale coupled with an environment that encourages diverse perspective at all times. Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About the Role The Project Management & Business Transformation role, within the Process Engineering department, is a critical position focused on driving large-scale, cross-functional strategic initiatives to optimize core business processes, enhance efficiency, and ensure robust control across the organization. This role requires a blend of expert project management, deep business acumen, and a process-oriented mindset to successfully execute transformational changes within a fast-paced fintech environment. Key Responsibilities & Deliverables Strategic Project & Program Management Ability to identify areas of focus/ opportunities to maximize business growth & enhance profitability Customer backward approach / tech automation mindset approach Resource Alignment: Manage and align resources across multiple, concurrent projects, including securing commitment from business, technology, finance, and operations & Change Management: Proactively identify project risks, dependencies, and bottlenecks. Implement effective change management strategies to ensure smooth adoption of new processes and systems by Process Transformation & Improvement Current State Analysis: Conduct detailed assessments of current state business processes to identify pain points, bottlenecks, control gaps, and opportunities for efficiency gains (utilizing Lean, Six Sigma, or other relevant methodologies). Future State Design: Collaborate with business owners to design the optimized, future state processes, ensuring compliance, enhanced customer/merchant experience, and operational Implementation: Drive the implementation of designed processes, working closely with the Technology teams for automation and the Training teams for organizational Leadership & Communication Stakeholder Management: Act as the primary liaison between executive leadership, Process Owners, Technology, and Finance teams. Translate business transformation goals into detailed project plans and operational Reporting: Prepare and present concise, data-driven reports and roadmaps to senior management, clearly communicating project status, critical decisions needed, and the projected impact of transformation Consensus: Be a persuasive and assertive leader who can navigate organizational politics, drive consensus, and ensure all functions are aligned and committed to the final transformed & Qualifications Technical & Professional Requirements Experience: 10+ years of overall professional experience, with a minimum of 5 years focused on leading large-scale, complex business or process transformation projects, preferably in the Fintech, Telecom, or Banking : Bachelor??s or Master??s degree in Business, Finance, Engineering, or a related quantitative (Preferred): PMP/Prince2, Certified Scrum Master (CSM), and/or Process Improvement (Lean/Six Sigma Black Belt). Fintech Domain Knowledge: Strong understanding of core fintech/payments processes, including Transaction Lifecycle, Reconciliation, Revenue Assurance, Compliance (KYC/AML), and Financial Proficiency: Expertise in Project Management tools (e.g., Jira, MS Project, Asana) and Process Mapping tools (e.g., Visio, Lucidchart).Core Competencies (Soft Skills) Strategic Ownership: Demonstrated ability to take full ownership of complex, multi-year initiatives, anticipating challenges and driving the process to the end conclusion, not just managing Collaboration: Proven track record of making cross-functional collaboration work effectively by bridging the gap between technical, operational, and financial & Influence: Highly assertive communication skills with the ability to influence senior stakeholders and hold teams accountable for commitments and Agent: Ability to operate as a change agent, inspiring confidence and driving cultural shifts towards process discipline and operational

Roles and responsibilities: 1 . Engaging with Premium merchants like portfolio tracking, merchant communication, and ensuring service is delivered in assigned areas for assigned merchants. 2. Meeting sales targets of multiple payment solutions such as QR codes, EDC/card swipe machines, point of sales software, insurance, and other financial products ensuring product penetration along with revenue growth. 3. Enabling the new business line and promoting the brand in the marketplace. Track and attend to merchant''s grievances and ensure its resolved on time. 4. Plan and execution of day-to-day activities along with the team and review teams deliverables. 5. Gathering consistent feedback from the market for existing offerings and insights into the competition. 6. Deployment of products and articulation of benefits best practices at client locations Ensuring customer satisfaction leading to higher sales conversions and retention. Who are we looking for : 1. Self-starters, who can take ownership without handholding and are comfortable navigating ambiguity, will be an ideal fit . Passionate about working in a fast-growing firm and ready to get their hands dirty. 2. Articulate complex solutions to novice customers. 3. Fintech experience or some field experience candidates to be priorities. 4. Honesty and trustworthiness are the most important virtues. 5. Good sales and negotiation skills and interest in financial products and markets 6. Understanding of Local geography Education : 1.Graduation/ Post Graduation preferred.

Expectations/ Requirements The incumbent will be expected to increase sales of our devices amongst merchants in a specified area. The role will require physical movement into micro markets, identifying and selling to good quality merchants. Minimize risks of fraud, chargebacks by ensuring good quality of merchant onboarding Adhere to the risk guidelines shared by the team. Visit merchant and resolve issues highlighted as high risk. Seek references of other good merchants from the converted clients Engage with various Business Technology Teams within Paytm to identify common bottlenecks esp. on Technology front. Be a brand ambassador for Paytm Stay Hungry, Stay Humble, Stay Relevant! Superpowers/ Skills that will help you succeed in this role Identify and meet potential clients by growing, maintaining and leveraging your network. Should have good exposure in B2B field sales, cold calling, pre-sales and lead generation Understanding of Technology and User Experience Should possess good communication, sales and negotiation skills Willingness to experiment and improve continuously Education: Applicants must possess bachelors degree or above.

About Role: The Exit Management Specialist will own and drive the full-and-final (FF) and exit process for employees across the Paytm Group, ensuring compliance with internal policies, statutory requirements, and delivering a smooth, respectful offboarding experience. The role involves handling high-volume exits while safeguarding accuracy, statutory compliance and employee experience. Key Responsibilities: Manage end-to-end offboarding for resignations, terminations and retirements handling full-and-final settlements, exit clearances, and final documentation for employees across multiple entities. Process high volume of monthly exits, ensuring timely and accurate settlements and clearances. Compute all dues owed: unpaid salary, leave encashment, gratuity (as applicable under law), pending bonuses/incentives, reimbursements, statutory deductions and any recoveries. Manage statutory compliance including requirements under the Payment of Gratuity Act, 1972 (for eligible employees), leave encashment rules, labour laws and other relevant statutory provisions. Coordinate with Payroll, Finance, IT, and HR Business Partners (HRBPs) to ensure return of company assets, revocation of system access, recovery of advances or loans, and clearances before final settlement. Prepare exit-related documentation such as exit clearance forms, relieving letters, experience certificates, and final settlement letters. Maintain exit MIS (Management Information System), track exit analytics and attrition data, document audit records for compliance and future reference. Ensure that exit formalities, FF payouts, statutory compliance and internal policies are handled in a timely, consistent and employee-friendly manner. Provide support during exit interviews or exit-related queries; ensure a professional, respectful offboarding experience that preserves employer brand. Educational Qualifications : Graduate or Postgraduate degree in HR, Commerce, Law, or related discipline. 9 to 12years of experience in HR operations especially exit management, offboarding, payroll/settlement operations, or HR compliance in a medium to large organisation. Strong knowledge of Indian labour laws, gratuity rules, leave encashment, full-and-final settlements and statutory compliance requirements. Experience handling high volume exits, large employee databases, and complex final settlement calculations. Proficiency with HRMS / HR tools for exit management, MIS maintenance, data records and reconciliation. High level of attention to detail, accuracy, confidentiality and integrity. Strong coordination and stakeholder management skills ability to work across HR, Payroll, Finance, IT, and Business teams to ensure exit formalities are completed smoothly. Good communication skills and empathy to manage exit interactions with departing employees professionally while protecting organizational interests. Ability to manage time pressure and meet tight timelines for settlements and statutory compliance (especially given recent labour law mandates around timely settlement of dues)

Position Overview We are seeking an experienced professional to join our Lending Fraud Risk Operations team. The successful candidate will be responsible for identifying, investigating, and mitigating fraud risks across our digital lending portfolio. This role requires deep expertise in fintech lending operations, advanced analytical skills, and a thorough understanding of the digital payments ecosystem. Key Responsibilities Lead fraud investigation and risk assessment for online lending products including BNPL, personal loans, merchant loans, and EMI schemes Developandimplementfrauddetectionstrategiesandoperational frameworks for digital lending services Monitor, analyze, and report on fraud trends, patterns, and emerging threats in the lending ecosystem Collaborate with cross-functional teams including product, technology, and compliance to enhance fraud prevention measures Design and maintain fraud monitoring dashboards using SQL queries and Power BI visualizations Conduct detailed case investigations and prepare comprehensive fraud assessment reports Ensure compliance with regulatory requirements including NPCI guidelines and RBI regulations Train and mentor junior team members on fraud investigation techniques and risk assessment methodologies Interface with external agencies, law enforcement, and regulatory bodies as required Continuously improve fraud detection algorithms and operational processes Required Qualifications Experience Essential Requirements Minimum 4-7 years of experience in fraud risk operations within fintech companies Proven experience with leading fintech lending service providers Extensive hands-on experience in fraud investigation specific to online lending products: Buy Now Pay Later (BNPL) services Personal loan platforms Merchant lending and cash advance products EMI and installment-based lending Advanced proficiency in SQL for data analysis and fraud pattern identification Experience with business intelligence tools, Power BI strongly preferred Bachelor''s degree in Finance, Economics, Statistics, Computer Science, or related field Preferred Qualifications Deep understanding of merchant ecosystemandpaymentgateway operations Knowledge of NPCI regulations,UPI guidelines,and digital payment compliance requirements Experience with machine learning applications in fraud detection Professional certifications in fraud examination(CFE,CAMS)orrisk management Skills Competencies Technical Skills Advanced SQL and database querying Power BI dashboard development Statisticalanalysisandpattern recognition Risk assessment frameworks Data visualization and reporting Domain Expertise Digital lending fraud patterns Fintech regulatory landscape Payment ecosystem knowledge Investigation methodologies Compliance and audit processes

Key Responsibilities: Prepare and issue Requests for Proposal (RFPs) to potential vendors . Identify, evaluate, and onboard potential suppliers in the system. Source suppliers, obtain quotations and negotiating with suppliers Identify reliable suppliers, build strong vendor relationships, and monitor their performance. Review and verify purchase requisitions received from various departments. Convert approved PRs into POs and follow up with vendors for order confirmation delivery. Negotiate pricing, terms, and conditions to achieve cost savings and value for money. Ensure adherence to compliance with procurement policies and procedures. Maintain structured records, information and tracking of all procurement Agreements. Maintain relevant MIS trackers Skills Qualifications: Proven relevant experience in procurement or sourcing. Strong negotiation and vendor management skills. Proficiency in procurement tools and ERP systems (e.g., SAP, Oracle, Coupa). Excellent communication, analytical and organizational skills.

About the role: To sell products or services for a company and represent their brand. Also, to manage relationships with customers, serving as the key point of contact, from initial lead outreach to when a purchase is ultimately made. Expectations/ Requirements 1. Must have Smart Phone, Bike Helmet 2. Candidate must have a zeal for Growth 3. Candidate should have good market knowledge 4. Must have done a Channel Sales Role before with 5 Member Sales Team handled before5. Must understand concepts of distribution, expansion, metrics 6. Must have experience in getting team earn Lucrative Incentives Superpowers/ Skills that will help you succeed in this role 1. More than 3 years experience in Channel Distribution 2. Team handing experience is a must 3. Good in Excel data tools required in Sales Education Graduate or above / Post Graduation preferred.

About the Role: 1. Develop plans and strategies for developing business and achieving the company''s sales goals. 2.Create a culture of success and ongoing business and goal achievement. 3.Manage the sales teams, operations and resources to deliver growth. 4.Define optimal sales force structure. 5.Hire and develop sales staff. 6.Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives. 7.Manage customer expectations and contribute to a high level of customer satisfaction. 8.Define sales processes that drive desired sales outcomes and identify improvements. Requirement/Expectation: 1. Graduation is a must. 2. Experience in sales and similar roles 3. Experience of loyalty business. 4. Set and track sales targets for the team. 5. Review of Sales Team. 6. Research and discover methods to increase customer engagement. 7. Will be handling assigned territory for Oil and Gas. 8. Good communication and leadership skills. 9. Knowledge of Excel (Optional). Superpowers/ Skills that will help you succeed in this role: 1. High level of drive, initiative and self-motivation 2. Ability to take internal and external stakeholders along 3. Understanding of Technology and User Experience 4. Love for simplifying 5. Growth Mindset 6. Willingness to experiment and improve continuously Education:Graduation/ Post Graduation preferred.