Job
Description
Morgan Stanley Fund Services (MSFS), a wholly owned subsidiary of Morgan Stanley , provides fund administration services to the world’s leading hedge funds. With over $600 billion in Assets under Administration, the division employs over 1,340 professionals globally, with offices in New York, Dublin, London, Hong Kong, Mumbai, Glasgow, and Bangalore. The Investor Services group (AML/KYC team) within Morgan Stanley Fund Services prides itself on providing best in class service to both the Hedge Funds and their investors. We leverage the firm’s proprietary web-based applications and work closely with hedge fund clients, investors, and other teams within the division. We are currently seeking a candidate to be a part of the Mumbai AML team. This team is directly responsible for providing AML/KYC services which involves reviewing of KYC documents, identification of red flags, verifying the source of wealth and source of funds of investors, performing sanctions/negative media screenings, and conducting appropriate due diligence based on the risk score of investors. The role entails a wide range of responsibilities related to investor relations, transactions, compliance, risk mitigation, reporting and communications. It requires attention to detail, strong analytical skills, and the ability to work in a fast-paced, deadline-driven environment. The successful candidate will play a key role in overseeing the day-to-day operations related to AML/KYC, ensuring the efficient and accurate processing of investor AML reviews, reporting, and the delivery of exceptional client service. The role requires a deep understanding of hedge fund operations, AML expertise, and strong leadership skills to manage a team while collaborating with various internal and external stakeholders. We are currently seeking a candidate to be a part of the Mumbai AML/KYC team. The position is based in Mumbai. These are client facing positions. The successful applicant will perform in AML/KYC roles to fit business needs. Here is a breakdown of key tasks and responsibilities typically associated with this role: Operational Efficiency: Conducting day to day AML reviews of new investor account setup, including KYC (Know Your Customer), AML (Anti-Money Laundering) procedures, and ensuring compliance with relevant regulations. Ensure investor accounts are in compliance with anti-money laundering requirements and regulations, and company AML policies and procedures. Arrange for the acquisition of due diligence requirements and compliance documentation (AML/KYC) as per the client risk level (low, medium, and high) Perform periodic due diligence reviews on investors as required by policy and regulatory regime. Ensure that all activity is processed in line with the fund documentation, anti-money laundering requirements, statutory regulations and company policies and procedures. Act as a contact point and escalation to the Senior Manager for team related activity. Ensure that investor KYC records are maintained in a complete and organized manner. Produce and review MIS and other internal operational reports that assist in the effective operation of the team. Oversee the day-to-day operations of the team, ensuring timely and accurate processing of investor AML reviews, inquiries, and requests. Identify and implement process improvements to increase efficiency, reduce errors, and enhance the investor experience. Manage the investor onboarding process, including the setup of new accounts and verification of investor information. Maintaining effective, professional operational relationships with management and colleagues in other functional teams to ensure that we deliver a unified service to our clients. A strong knowledge of our internal policies and procedures. Team Leadership and Management: Lead, train, motivate, mentor, and develop a team of AML professionals. Communicate team objectives, demonstrate sense of ownership and accountability. Ensure that individual team members are aware of the policies, controls and procedures that apply to their role. Foster a positive and productive team environment to meet organizational goals. Identify areas for skill development. Building AML process instructions for each topic that help new hires understand the process faster. Work closely with senior manager to ensure high impact client delivery is produced in day-to-day operations. Managing the delivery of services to clients against a pre-agreed service level agreement. Providing oversight and guidance to their team. Providing AML expertise and help to resolve issues arising from AML process. Should be able to determine risk-based approach and accordingly advise the team to process AML reviews. Ensuring that their team delivers services in a timely, accurate and compliant manner. Ensuring that the team has appropriate cover in place to cope with annual and ad-hoc leaves. Develop and maintain rapport with peers, colleagues, and offshore counterparts. Providing a point of escalation to team leaders and other team members as appropriate. Keeping management appraised of operational issues in a timely manner. Ensuring that line management are made aware of any HR or individual performance issues in a timely manner. Client Relationship Management: Act as a point of contact for AML related matters for institutional clients, ensuring their needs are met and addressing any escalated issues. Ensure high levels of client satisfaction by delivering consistent, high-quality services. Manage the resolution of complex investor inquiries or disputes, working closely with other departments as needed. Maintaining confidentiality of client information provided due to the nature of their role. Maintain effective, professional operational relationships with clients and colleagues in remote locations. Timely reporting of AML issues / status updates of investors to fund managers. Compliance and Risk Management: A detailed knowledge of the offering documentation for the funds being serviced. A strong knowledge of the regulations that pertain to the domicile of the fund being serviced. Complete understanding of our internal policies and procedures. Emphasis is required on all matters relating to Anti-Money laundering controls and regulations. Ensure that all investor related AML documents, and communications comply with applicable regulations, internal policies, and best practices. Maintain investor records and ensure data integrity in internal systems. Ensure all AML/KYCs operations comply with relevant regulatory and legal requirements. Monitor operational risks and take proactive steps to mitigate any issues related to compliance, accuracy, or fraud. Maintain up-to-date knowledge of clients, industry regulations, compliance standards, and market trends. Reviewing procedure documents and updating it with any new regulatory changes. Take ownership for the effective communication and resolution of issues. Ensure that line management, risk team/senior management are made aware of any AML/KYC issues in a timely manner. This will include escalating for action as well as escalating for outcome. Play a central role in the resolution of the specific issue, drafting of incident reports and in reporting to the line management. Play a role in ensuring that appropriate actions are taken to prevent a recurrence (e.g. employee training, procedural changes, system enhancements, etc.) Reporting and Analytics: Analyze operational data to identify trends and areas for improvement. Ensure timely and appropriate follow ups on pending items and update systems accordingly. Look for trends and reviews accuracy of information and reports. Ensure accurate and timely entry of investor static data into the system, including maintaining the investor database and tracking changes to investor profile. Client MLRO & Board Reporting: Assist with preparation and distribution of weekly, monthly, and quarterly investor AML status, risk attributes, level of due diligence etc., ensuring all required data is accurate. Prepare, supervise and/or deliver regular reports, including database reports, risk metrics reports, key performance indicators (KPIs) and Service Level Agreement (SLA) reports. Daily Status presentation along with relevant backups and action plan. Drive efficiency through excel based functions and data tools, for Auto Allocation of activities based on the priority, SLAs, and capacity of each team. Ensuring timely updation of timesheet. Collaboration with Cross-Functional Teams: Collaborate with onshore stakeholders, Investor Services, global financial crimes team and IT departments to ensure seamless integration of AML/KYCs within the broader business operations. Assist in the development of new tools, frameworks & services for enhancing AML systems by providing operational insights. Skillset: Experience with process automation and efficiency improvement initiatives. Good administrative and organisational skills with a particular focus on accuracy and attention to detail. An ability to work and lead under pressure, lead as part of focused globally team and an ability to cope with increased workloads at month-end. Prior experience in hedge fund operations, AML/KYC, or a similar financial services role is preferred. Well verse with KYC documentary requirements as per Simplified Due Diligence (SDD), Client Due Diligence (CDD), and Enhanced Due Diligence (EDD) standards. Knowledge of financial regulations (e.g., AML/KYC) is preferred. Exceptional analytical and problem-solving skills with a focus on process optimization, ability to understand complex client exceptions, offerings, transactions. An ability to work as part of a virtual team that is spread across different time zones and geographies. Ability to use key financial systems and other IT tools. Strong knowledge of financial products, markets, and AML/KYCs operations. Proven leadership skills and experience managing a team. Excellent problem-solving, communication, and interpersonal skills. In-depth knowledge of regulatory requirements related to AML/KYCs (e.g., SEC regulations, anti-money laundering). Strong analytical skills with the ability to interpret data and generate reports. Proficient in Microsoft Office Suite and experience with AML/KYCs platforms or CRM tools. Qualifications, Technical Skills & Experience: Master’s Degree / Law / MBA in Finance, Accounting, Economics, or a related field. Preferably in a business or numerical discipline. Certification in a professional association such as the Association of Certified Anti- Money Laundering Specialists (ACAMS) would be helpful. 6-8+ years of AML/KYC experience within a regulated financial services firm / Fund administration A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. A strong knowledge of global AML regulations (as it pertains to funds would be advantageous). Good administrative and organizational skills with a particular focus on accuracy and attention to detail. Good team player and ability to work independently with little supervision but also knows when to seek help and escalate issues where necessary. Excellent communication and interpersonal skills with ability to build strong client and investor relationships. Proficiency in Microsoft Excel, Word, and other data management tools; experience with financial software is a plus. An ability to work under pressure and an ability to cope with increased workloads at month-end. Work Environment: This is a full-time, office-based position with occasional remote work flexibility depending on company policy. Good To Have Excel basics - Must have Advance excel skills - Fundamentals of VBA - Must have VBA coding - Good to have Any Digital tool experience (Alteryx , Tableau, Xceptor, Power BI, etc)- Good to have Comfortable with Microsoft office: Outlook, Excel, Word, PowerPoint, Visio, Share point, Access If you are a highly motivated individual with a passion for hedge fund operations and AML/KYC sector, we encourage you to apply for this exciting opportunity within our AML/KYC fund services team. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. What You Can Expect From Morgan Stanley We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work. Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents. Show more Show less
