2267 Procedural Jobs

Collections Executives Responsibilities: · Overseeing staff members and ensuring the accurate and timely invoicing of customers. · Setting payment collection goals and targets for the department. · Creating and implementing a strategy to improve the collection of outstanding credit. · Implementing collection policies and procedures to avoid excessive outstanding credit. · Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations. · Implementing deadlines for invoicing and payment collection. · Negotiating with customers in cases when non-payment occurs. · Preparing monthly feedback reports on payment collections. · Remaining informed of any legislative procedural training regarding debt collection. · Training and mentoring of staff members in the collections department. Collections Executives Requirements: · Bachelor’s degree in finance, accounting, or a related field. · Preferable from Financial sector like Kotak Mahindra Bank, Bajaj Finserv, Bajaj allianz and in Insurance sales and credit card sales experience · 1–2 year’s experience as a collections manager. · Experience with accounting software such as Quickbooks and General Ledger and advanced knowledge of MS Excel. · The ability to work accurately and independently. · Good verbal and written communication skills. · Excellent analytical skills and an eye for detail. · Outstanding leadership and managerial skills. · Strong time and people management skills. · Ability to work to strict deadlines. For more details call HR : 9966069639 Job Type: Full-time Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Life insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: KPHB Colony, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Are you experienced in collections ? Experience: collection: 1 year (Required) Willingness to travel: 25% (Required) Work Location: In person

Project Management Assistant * Working with a level of relative independence, the Project Management Assistant is responsible for providing a wide range of experienced administrative/logistical/technical support to project teams throughout the planning and implementation of project(s) activities. S/he supports reporting and the development of innovative workflows in support of project(s) activities. S/he provides operation procedural training to project support staff in line with the standard administrative practices and operating procedures of ICMPD. The incumbent reports to the Project Manager. Mandatory languages: English; Bosnian/Croatian/Serbian Job Details Number of Vacancies 1 Vacancy Number VA25P119V01 Job Role Project Management Assistant Organizational Unit Western Balkans Special Representative Grade LS2 Compensation Monthly net-base salary: 1,716.00 EUR Allowances and Benefits Participation in the ICMPD Provident Fund, Health and Accident Insurance, six weeks’ annual leave and, where applicable, dependent’s allowance and mobility and mobility related allowances Duration of Assignment 12 months (Staff contract) Mandatory Documents Diploma1, Passport/ID Optional Documents Certificate1, Diploma2 Closing Date 22/08/2025 Project Management Assistant* Functional Overview Working with a level of relative independence, the Project Management Assistant is responsible for providing a wide range of experienced administrative/logistical/technical support to project teams throughout the planning and implementation of project(s) activities. S/he supports reporting and the development of innovative workflows in support of project(s) activities. S/he provides operation procedural training to project support staff in line with the standard administrative practices and operating procedures of ICMPD. Key Results Support to Project Implementation: Official correspondence drafted and prepared. Reports, technical documents, communication materials compiled and formatted in accordance with standard ICMPD administrative and operating procedures. Based on the review of reference materials from various sources, presentation materials compiled and prepared using appropriate technology/software. Databases updated and maintained e.g. mailing lists, document tracking systems and management reporting systems on the status and completion of work plans. ICMPD project(s) support staff trained and regularly informed about updates to ICMPD’s standard administrative practices and operating procedures. Support to Project Operations: Implementation of projects regularly monitored including the review of financial reports and project deliverables. Administrative support provided to the recruitment of experts (including preparation of vacancy notices) and support to procurement and contracting services. Expert and project team members’ travel organized in a timely manner including calculations for DSA, visa, travel and hotel arrangements and travel authorizations and claims. Contracts with service providers and experts/consultants, regularly monitored and payments implemented according to payment schedules. Support to Reporting Requirements: Effective administrative support provided to the production of timely and accurate narrative status reports in line with reporting requirements and the forecasting and coordination of reporting activities. Reports compiled in coordination and consultation with the project team(s), and the respective ICMPD operation teams at Headquarters, ensuring that the required information is accurately captured. Database of the final versions of reports maintained and regularly updated. Support to Project Development and Formulation: Assistance provided with the formulation of lessons learned and best practices from project implementation to feed into the formulation and future workflows of new projects. Research conducted in support of the formulation of new projects. Assistance provided with the drafting of concepts, project proposals, work plans and budgets for new projects. Existing workflows regularly revised and (if required) modified to appropriately match the organization’s needs. Support to Events and Meetings: Logistical arrangements efficiently undertaken for internal/external meetings and other events, including preparation of invitation letters, compilation and distribution of working documents and other materials. Meeting facilities organised, arrangements made for accommodation, any social programme, catering, audio-visual equipment and logistics for arrivals and departures. Visa and travel arrangements coordinated and prepared together with travel authorizations/claims for the participants/staff members. Cost estimates calculated, including DSA and payment prepared in SAP. Minutes and/or notes of internal meetings accurately prepared. Required Expertise Ability to independently plan and organize her/his own work in support of achieving project(s) teams priorities. Capability to establish effective relationships within teams to understand and meet their needs. Ability to take into account potential changes and propose contingency plans. Analytical thinking to gather, analyse and compile information, identifying critical relationships and patterns among data and proposing workable solutions. Ability to take initiative in defining realistic outputs and clarifying roles, responsibilities and expected results in the context of the project(s) scope. Ability to work effectively with colleagues from different cultural and professional backgrounds. Attention to detail, discretion and ability to work under pressure and within tight timelines. Qualifications, Experience And Language Skills Bachelors or equivalent in a relevant field in addition to completed Secondary Education. Relevant working experience is considered commensurate in lieu of degree or equivalent. A minimum of 4 years of relevant working experience in an international context. Experience in supporting the development of innovative practices and new workflows. Experience in status reporting activities. Excellent organisational skills. Strong teamwork and interpersonal skills. Proficiency in use of standard IT tools - knowledge of SAP is an asset. Proficiency in (verbal/written) English, proficiency in the language of the duty station is an asset. ____________ This job profile is classified at S2/LS2 grade.

Hyderabad, India Operations In-Office 10359 Job Description Job Purpose Intercontinental Exchange (NYSE: ICE) is a Fortune 500 company that operates global markets and clearing houses, and delivers information and technology designed to help companies around the world manage risk, access information and raise capital. We serve customers in over 70 countries with a team of world-class employees. We recruit passionate, knowledgeable professionals and offer a collaborative, results-oriented environment where they help build innovative solutions to help our customers thrive in global markets. At Intercontinental Exchange, our diverse team is working to create and improve technology that solves market structure challenges for market participants around the world. Whether it’s designing and managing the tech infrastructure for global trading and clearing or developing leading-edge market data solutions, our teams are a critical part of global markets. As we continue to grow and expand, we’re looking for motivated, results-oriented professionals who share our entrepreneurial spirit and commitment to improving the global marketplace. We offer a comprehensive and competitive compensation and benefits package to ensure the health and financial security of our employees. IDD (ICE Data Derivative) team is primarily focused on analyzing CDS and Bonds prices provided by real time traders. This role is pivotal to the data collection process. The data we maintain enables us to provide a variety of market trusted products to our clients. We offer experience working in dynamic, professional, fast paced environment, friendly and multicultural colleagues and robust career progression. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the travelling community. Responsibilities Build and enhance the Bonds & CDs pricing data for our Derivative Business Set up securities, reference data to price the securities. Seek ways to improve current processes by leveraging the tools available to identify inefficiencies Navigation of applications pertaining to work environment and operational requirements Knowledge of basic data terms and terminology related to team’s functions Interact with external contacts on regular basis to procure required market information Identify data quality issues, recommending procedural and technical changes to improve productivity and data quality for ICE Data Services; Partner with various areas (Content Group, Quality Group, Product) to provide support for clients’ requests and challenges Work with Data Collection and Product to achieve common goals of improving data quality, accuracy and timeliness Knowledge and Experience MBA Finance or equivalent PG from a reputed institute/college with 0-2 years of experience Proficiency in Microsoft Office applications Must be results-oriented, self-motivated and have the ability to thrive in a fast-pace environment Strong analytical skills Strong attention to detail and time management Must have strong analytical and problem-solving skills Ability to automate processes using VBA and Macros is a plus Should have strong interpersonal, written, reading and oral communication skills as job requires them to interact with external contacts

Qualification · Any degree with basic accounting knowledge. · Intermediate proficiency in English language. · Expertise in handling MS office. · Proficiency in handling tally. · Ability to draft e-mail. Deities and Responsibilities Accounting: Preparing and maintaining accounting records, including financial statements, balance sheets, and cash flow statements Reconciliation: Comparing internal records with external documents to identify and resolve discrepancies Data entry: Logging transactions, recording journal entries, and creating invoices Clerical: Handling mail, scanning and photocopying documents, and running errands Customer service: Communicating with customers and vendors about payments and invoices Payroll: Assisting with payroll, including verifying timesheets, calculating vacation and sick days, and preparing checks Office management: Managing petty cash, scheduling appointments, and managing deadlines Reporting: Answering queries, monitoring daily communications, and preparing quarterly reports Documentation: Updating and maintaining procedural documentation 3 to 4 year experience Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Schedule: Day shift Supplemental Pay: Performance bonus Education: Secondary(10th Pass) (Preferred) Willingness to travel: 25% (Preferred) Work Location: In person

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills. Preferred Education Master's Degree Required Technical And Professional Expertise 5-8 Yrs. Hands on Experience in SAP support projects as SAP SALES AND DISTRIBUTION Consultant in at least 3 support projects Good communication, verbal and written skills Should have deep knowledge of SAP SALES AND DISTRIBUTION Module and business domain knowledge. Preferred Technical And Professional Experience Able to do regression testing and System integration testing. Understand integration requirement with other SAP modules and Non SAP systems. Configure SAP System with SALES AND DISTRIBUTION module as per the requirements specified

We are looking for a collections officer to oversee the procedures to reduce the amount of unpaid debt the company incurs. You will also be responsible for negotiating extensions with clients or write-off debt to minimize the company’s potential loss of income. To be a successful collections officer, you should be analytical and have great report writing skills. Ultimately, a top-notch collections officer should have extensive knowledge of collection laws, and continuously find ways to improve the company’s debt recovery. Location:- Bagodar, barharwa, barhi, bundu, chatra, chatro, chhatarpur, chirkunda, daltonganj, garhwa, giridih, godda, gola, gomia, hatia, hazaribagh, jainamore, japla, kahalgaun, katras, mahagama, nagarturi, pachmba, pakur, panki, rajdhanwar, ramgarh, sahebganj... Collections Officer Responsibilities: Overseeing accurate and timely invoicing of customers. Setting payment collection goals and targets for the department. Creating and implementing a strategy to improve the collection of outstanding credit. Implementing collection policies and procedures to avoid excessive outstanding credit. Ensuring that the company policy on recoveries is followed and that it is in line with state and federal regulations. Implementing deadlines for invoicing and payment collection. Negotiating with customers in cases when non-payment occurs. Preparing monthly feedback reports on payment collections. Remaining informed of any legislative procedural training regarding debt collection. Training and mentoring of staff members in the collections department. Collections Officer Requirements: Bachelor’s degree in finance, accounting, or a related field. 1–3 year’s experience as a collections officer or freshers The ability to work accurately and independently. Good verbal and written communication skills. Excellent analytical skills and an eye for detail. Outstanding leadership and managerial skills. Strong time and people management skills. Ability to work to strict deadlines. Job Type: Full-time Pay: ₹8,551.64 - ₹13,059.13 per month Work Location: In person

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Oracle Procedural Language Extensions to SQL (PLSQL) Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team through the development process. You will also engage in strategic planning sessions to align project goals with organizational objectives, ensuring that the applications developed meet the needs of stakeholders and users alike. Your role will be pivotal in driving innovation and efficiency within the application development lifecycle, fostering a collaborative environment that encourages team growth and success. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Oracle Procedural Language Extensions to SQL (PLSQL). - Strong understanding of application design principles and best practices. - Experience with database management and optimization techniques. - Familiarity with software development methodologies such as Agile or Waterfall. - Ability to troubleshoot and resolve technical issues efficiently. Additional Information: - The candidate should have minimum 5 years of experience in Oracle Procedural Language Extensions to SQL (PLSQL). - This position is based in Chennai. - A 15 years full time education is required. 15 years full time education

Join us as a Customer Service & Operations Analyst We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis We're offering this role at senior analyst level What you'll do In your new role, you’ll be our expert on financial crime, performing complex sanctions and AML on transactions and customers. You’ll investigate all alerts referred by the primary investigations set by queue monitoring and SLA. You'll also respond to queries from customers promptly and tactfully within our SLAs. We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Your day-to-day will include: Gathering data by liaising with other areas of the bank for responses and challenging any inadequate information Reconciling all the pending items in the queue and maintain error logs for first line investigators Guiding the first line investigators so referrals are processed and reviewed accurately Raising any procedural conflicts and system issues with the team leaderAuthorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need To excel in this role, you’ll have a minimum of five years’ experience as a customer service analyst in financial crime, with experience in sanctions, payment filtering, and AML. You’ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. Having a CAMS or ICA Advanced Certification/Diploma will be an advantage. You’ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

About Aeris: For more than three decades, Aeris has been a trusted cellular IoT leader enabling the biggest IoT programs and opportunities across Automotive, Utilities and Energy, Fleet Management and Logistics, Medical Devices, and Manufacturing. Our IoT technology expertise serves a global ecosystem of 7,000 enterprise customers and 30 mobile network operator partners, and 80 million IoT devices across the world. Aeris powers today’s connected smart world with innovative technologies and borderless connectivity that simplify management, enhance security, optimize performance, and drive growth. Built from the ground up for IoT and road-tested at scale, Aeris IoT Services are based on the broadest technology stack in the industry, spanning connectivity up to vertical solutions. As veterans of the industry, we know that implementing an IoT solution can be complex, and we pride ourselves on making it simpler. Our company is in an enviable spot. We’re profitable, and both our bottom line and our global reach are growing rapidly. We’re playing in an exploding market where technology evolves daily and new IoT solutions and platforms are being created at a fast pace. A few things to know about us: We put our customers first . When making decisions, we always seek to do what is right for our customer first, our company second, our teams third, and individual selves last. We do things differently. As a pioneer in a highly competitive industry that is poised to reshape every sector of the global economy, we cannot fall back on old models. Rather, we must chart our own path and strive to out-innovate, out-learn, out-maneuver and out-pace the competition on the way. We walk the walk on diversity. We’re a brilliant and eclectic mix of ethnicities, religions, industry experiences, sexual orientations, generations and more – and that’s by design. We see diverse perspectives as a core competitive advantage. Integrity is essential. We believe in doing things well – and doing them right. Integrity is a core value here: you’ll see it embodied in our staff, our management approach and growing social impact work (we have a VP devoted to it). You’ll also see it embodied in the way we manage people and our HR issues: we expect employees and managers to deal with issues directly, immediately and with the utmost respect for each other and for the Company. We are owners. Strong managers enable and empower their teams to figure out how to solve problems. You will be no exception, and will have the ownership, accountability and autonomy needed to be truly creative. Title: IOT (Sr Engineer/Assistant Manager - Technical Support) Noida - Full Time Experience – 10+ years Job Description What You’ll Be Responsible For: Troubleshooting technical issues directly with customers with various technical skill levels Diagnosing and repairing faults Engaging with customers directly to quickly get to the root of their problem Taking a customer through a series of actions to resolve a problem Provide support in the form of procedural documentation Managing multiple cases at one time Showing a passion for continued learning, staying abreast of new technology and techniques Manage your own workload by accurately gauging timelines and meeting deadlines Work across teams and communicate with leadership, product owners, and other technologists What You Bring: Degree in Computer Science or Information Technology or Telecommunications and 10+ years of IT helpdesk, technical engineering support and customer service experience within a high traffic environment Experience in Core network/Paco operation will be preferred. Certification in Microsoft, Linux, Network Plus or Cisco is advantageous Experience with network monitoring software, IP network and applications to read logs (Wireshark) Experience with running trace logs for telecom troubleshooting Experience with Salesforce, Zendesk or ticket tracking best practice Knowledge of GSM Network / WCDMA network / 3G/LTE network/ service applications characteristics and capabilities is preferable but not mandatory. Good written and verbal communication in English Good verbal communication and average written communication skills in Mandarin language is must. Consistent attention to detail High level of commitment Team Player Customer focus approach and sense of urgency Aeris may conduct background checks to verify the information provided in your application and assess your suitability for the role. The scope and type of checks will comply with the applicable laws and regulations of the country where the position is based. Additional detail will be provided via the formal application process. Aeris walks the walk on diversity. We’re a brilliant mix of varying ethnicities, religions, cultures, sexual orientations, gender identities, ages and professional/personal/military experiences – and that’s by design. Diverse perspectives are essential to our culture, innovative process and competitive edge. Aeris is proud to be an equal opportunity employer. OCMv7c9Ttc

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Preferred Education Master's Degree Required Technical And Professional Expertise Experience in EE&U asset management Liaison between business and tech team for feature upgrade and implementation. Preferred Technical And Professional Experience Good communication skills Maintain documentation

Introduction In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology. Your Role And Responsibilities Information and Data are some of the most important organizational assets in today’s businesses. As a Security Consultant, you will be a key advisor for IBM’s clients, analysing business requirements to design and implement the best security solutions for their needs. You will apply your technical skills to find the balance between enabling and securing the client's organization with the cognitive solutions that are making IBM the fastest growing enterprise security business in the world. The ability to be a team player, Strong communication collaboration. Preferred Education Master's Degree Required Technical And Professional Expertise Application Security, Threat Modelling, Secure Code Review, Penetration Testing, Vulnerability Testing, SAST (Static Application Security Testing), DAST (Dynamic Application security Testing), DevSecOps Implemented Clean Code principles, JUnit’s Java development, JavaScript, Python, Ruby, C++/C#, Perl etc Must have strong business acumen with ability to work with application development, QA and security teams. A strong understanding of application security frameworks The ability and skill to train other people in procedural and technical topics As a Security Consultant, you will be a key advisor for IBM’s clients, analysing business requirements to design and implement the best security solutions for their needs. Preferred Technical And Professional Experience Must have a solid understanding of application security code reviews and penetration testing & Experience with enterprise java technologies: Spring, JUnit, Hibernate 4+ years’ experience in application development and security. Practical understanding and use of commercial application security tools

The main function of the role is: Account for the day-to-day management of a functional/oversight team(s) and manage daily service delivery and production activities performed by staff. Work in conjunction with individuals on the team as well as other Shared Service teams/COE’s, outsource locations, Client Operations and other business units to ensure seamless processing according to the fund’s policies, to ensure NAV/yield accuracy and that all SLAs are met. As well as, Work collaboratively with teams and management across the organization on various projects, oversight, committees, KPIs, etc. Role specifics:- Oversees the activities of staff by working closely with direct reports. Manages the day-to-day activities and controls to ensure consistency of policies adherence to procedures. Manages and facilitates timely resolution of issues. Proposes and works to implement workflow changes and supporting technical solutions leading to improved productivity and profitability. Keeps abreast of regulatory compliance and developments for the assigned area and apprises staff as necessary. Identifies and analyzes operations risks related to current and potential business and recommends procedural changes and controls as needed Creates and uses quality service measurement tools to ensure compliance with operational standards with SLAs and SOPs and create management reporting as needed Coordinates and manages projects within the department and/or with BU Shared Services, COEs and Client Operations teams. During the course of normal day-to-day operation, responsible for identifying any unusual or potentially suspicious transaction activity and reporting and/or escalating in accordance with corporate policy and guidelines detailed in relevant operating procedures. Conducts periodic performance reviews; provides ongoing counsel, training, development and motivation of staff. Participates in the hiring, salary, promotional and termination recommendation process Metrics Achieve productivity targets. Reduce loss associated with operational error Timeliness and accuracy of all assigned deliverables for preparation and/or review Adherence to best practices, SOPs, client specific procedures, and SLAs Monitor resolution quality Participate in process improvement efforts Comply with State Street risk program and timely completion of related training for self and team Adhere to State Street policies, guidelines and relevant laws and regulatory requirements. Client satisfaction and service delivery. What We Value These skills will help you succeed in this role Competencies Client focus: – Act as a focal point of contact to maintain strong client relationship; actively participate in client meetings, and ensure team responds to client inquiries. Leadership Focus – Leverage experience and technical expertise to support peers globally by providing guidance and training, and fully support and participate in all aspects of employee engagement. Operational Efficiency Focus: Actively participate in an efficient and effective global operating model, collaborating with peers globally, and using standard technology, best practices, and optimal functions. Performance Focus: Provide excellent service to clients through a results-oriented mindset Quality & Risk Focus: Understand and minimize risk through adhering to standard and client specific operating procedures and through broad participation in the global training program. Focus on qualitative work, attention to detail with a thorough understanding of business impact and ways to minimize risk Mandatory Skill Sets Good understanding of financial services and investment products Excellent Communication Skills Problem Solving & Analytical Skills Ability to work on MS Office (Excel, Word and PPT) Additional Skill Sets Good understanding of financial services and investment products. Strong attention to detail and a focus on service. Strong written and verbal communication skills. Ability to prioritize multiple responsibilities to meet internal and industry deadlines. Ability to perform under pressure and manage high volumes. Committed to learn technical aspects of each deliverable. Ability to communicate with various internal teams to resolve queries and escalate accordingly. Strong communication, interpersonal, organizational, and time management skills. Demonstrates an ability to be a leader within their team, as well as be a leader amongst your peers. Education & Preferred Qualifications Graduate degree in Business, Accounting, Finance or equivalent experience preferred 8+ years of experience in related accounting or finance field preferred Location: Hyderabad – North America Shifts About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. Discover more at StateStreet.com/careers Job ID: R-772021

Job Description Advance your career in Hedge Fund & Private Equity operations at the world's most innovative bank. JPMorgan Alternative Fund Services offers comprehensive solutions for hedge fund, private equity, and fund of hedge fund clients, providing independent administration and custody services. The Hedge Fund Accounting team ensures premium client service, meeting deadlines consistently. Due to growing demand, an Associate level role has been created to cover all aspects of fund accounting. As an Associate in the Hedge Fund Accounting team within JPMorgan Alternative Fund Services, you will manage client allocation and workflow, motivate staff, and ensure all fund accounting functions are performed on a timely basis. You will maintain relationships with internal departments, streamline operational processes, and report to senior management. You will also participate in special projects and oversee the development and execution of fund accounting procedures. Job Responsibilities Manage and take responsibility for client allocation and workflow for teams you are responsible for, and motivate staff including team leaders. Plan and monitor activities to ensure all fund accounting functions are performed on a timely basis, meet quality standards, and clients receive premium service. Review and maintain relationships with internal JPM departments and review daily controls, communicating any new training or procedural changes to your teams. Streamline operational processes to reduce risk, improve efficiency, and take ownership of issues, escalating where relevant. Report to senior management, MIS, and address ad hoc issues that may arise. Involve yourself in presentations to potential clients in conjunction with the sales team, and remain informed of applicable regulatory changes and new industry developments. Participate in special projects, develop goals, and execute strategies within the department, along with other duties as directed. Oversee, create, maintain, and update procedures, including analysis, design, and execution of all aspects of the Fund Accounting Operating model. Required Qualifications, Capabilities And Skills A minimum of 8 years of relevant experience obtained within the Fund Accounting industry Evidence of significant career advancement, career achievement and third level qualification and/or accounting qualification Experience with implementing process improvement methodology and/or demonstrated experience with efficiency improvement An ability to work in teams distributed across the globe, manage multiple streams and tasks to strict deadlines, demonstrate previous experience of dealing with complex operating models and complex deal structures Excellent interpersonal skills, strong organizational skills, concern for quality and accuracy and working to strict deadlines Analytical ability with tenacious approach to ensure identified issues are following through to resolution Preferred Qualifications, Capabilities And Skills Professional, proactive approach to work and ability to develop and manage high performing team The ability to demonstrate technical knowledge and complete understanding of Fund industry dynamics Excellent communication skills both oral and written ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. About The Team J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.

HR Intern Job Description We are looking to employ an enthusiastic and driven HR intern to assist our HR department with administrative and HR-related tasks. The HR intern’s responsibilities include updating employee absence records, filing HR documents accordingly, initiating background checks on shortlisted candidates, and providing suitable recommendations to improve HR policies. You should also be able to draft employee communications notifying staff of policy and procedural changes. HR Intern Roles and Responsibilities Bachelor’s degree in human resource management or studying toward a degree in human resource management or a related field. Screening potential employees’ resumes and application forms to identify suitable candidates to fill company job vacancies. Organizing interviews with shortlisted candidates. Strong analytical and problem-solving skills.

Job Description Every career journey is personal. That's why we empower you with the tools and support to create your own success story. Be challenged. Be heard. Be valued. Be you ... be here. Job Summary The Customer Care Department is driven by a talented group of customer experience professionals who take considerable pride in building customer and brand loyalty through positive customer interactions. The associate is responsible for providing a superior and efficient experience on inbound and outbound customer service calls and emails from customers, while adhering to all procedural and regulatory guidelines. The associate is responsible for a multitude of inquiries including (but not limited to) Fee Inquiries, Credits/Return Calls, Credit Limit inquiries, Dispute intake, and authorization requests for products that Bread Financial offers to its customers. Essential Job Functions Customer Experience - Answer a variety of inbound customer service calls and emails from customers. Efficiently build a connection with customers through care, empathy, listening, acknowledgement and through providing accurate information. Interact professionally, respectfully, and energetically to mutually resolve customer inquiries through negotiation and education. Recognize when to leverage resources to resolve customer inquiries. Demonstrate ownership and accountability without placing blame. Build Relationships – Serve as a customer advocate to assist customers transactions. Work independently and as a part of a team. Actively engage with teammates to achieve common goals through knowledge sharing. Communication – Demonstrate outstanding verbal and written communication skills when working with internal and external partners. Explain complex topics in a clear and concise manner. Respond well under pressure and appreciate ambiguity as a normal business condition. Give and accept feedback as a matter of practice. Document interactions and update customer records in company systems. Utilize knowledge of Microsoft Office tools such as Outlook and Teams to execute daily work. Reports To Lead or above Working Conditions/ Physical Requirements Normal office environment, no travel required. Direct Reports: None Minimum Qualifications Bachelor’s Degree 1 to 2 years of customer service experience in call center or related experience Must be able to pass English Assessment Other Duties This job description is illustrative of the types of duties typically performed by this job. It is not intended to be an exhaustive listing of each and every essential function of the job. Because job content may change from time to time, the Company reserves the right to add and/or delete essential functions from this job at any time. About Bread Financial At Bread Financial, you’ll have the opportunity to grow your career, give back to your community, and be part of our award-winning culture. We’ve been consistently recognized as a best place to work nationally and in many markets and we’re proud to promote an environment where you feel appreciated, accepted, valued, and fulfilled—both personally and professionally. Bread Financial supports the overall wellness of our associates with a diverse suite of benefits and offers boundless opportunities for career development and non-traditional career progression. Bread Financial® (NYSE: BFH) is a tech-forward financial services company that provides simple, personalized payment, lending, and saving solutions to millions of U.S consumers. Our payment solutions, including Bread Financial general purpose credit cards and savings products, empower our customers and their passions for a better life. Additionally, we deliver growth for some of the most recognized brands in travel & entertainment, health & beauty, jewelry and specialty apparel through our private label and co-brand credit cards and pay-over-time products providing choice and value to our shared customers. To learn more about Bread Financial, our global associates and our sustainability commitments, visit breadfinancial.com or follow us on Instagram and LinkedIn. All job offers are contingent upon successful completion of credit and background checks. Bread Financial is an Equal Opportunity Employer. Job Family Operations Job Type Regular

Join AMPIN Energy’s Power Trading team! We are seeking a Self-Motivated, Goal Oriented, Logical Thinker with complete understanding of Power Trading and allied services presently transacting across India in various states. This role will involve managing strategic initiatives, client management, regulatory support, executing agreement, open access supply opportunities to scale AMPIN’s power trading vertical energy business. How you will contribute: Acquiring and Onboarding new clients Complete understanding of Power Trading Landscape Short / Medium Term PPA drafting Open Access clarity in Concern States CRM, Energy Settlement, Scheduling of power, Operational understanding for Open Access power supply Interacting with NOAR, Power Exchanges and Bilateral Supply (DAM, TAM, GDAM, RTM) Networking with various Supplier, DISCOM, SLDC, RLDC and concern authorities for power supply Bidding and PPA management strategies to be executed on daily, monthly and yearly basis Securing new business deals related to C&I segment/utilities and handling all procedural aspects for deal execution; Coordination with Buyer, Sellers, SLDCs, RLDCs for Power Exchange Bidding, Billing, Bilateral scheduling; Statutory and Regulatory liaising with DISCOMs, SLDC, SERCs and other statutory bodies; MIS and Report preparation; Coordination with internal teams for facilitating the trades; Coordinating with State utilities, SLDC’s, RPC’s, and RLDC’s for corridor booking, open access approvals, and energy settlement; Optimization of Power for Long Term/Medium Term/Short Term Contracts, with a focus on Renewable Energy Plants; Establish operational processes, SOPs, models, and tools to streamline delivery activities and enhance efficiency. Ideal skills for this include: 5-7 Years of experience Strong stakeholder management and negotiation skills. Ability to develop high-quality presentations and reports for senior leadership. Possess extensive experience in handling various Indian Energy Exchange products (DAM/GDAM/TAM/RTM/REC) - IEX/PXIL; Familiarity with Group Captive Contracts delivery and energy reconciliation; Good knowledge of Open Access Consumers, Landed cost under open access third party or renewable energy supply. Complete knowledge of Each State in the Eastern Region on Open access for C&I.

Join AMPIN Energy’s Power Trading team! We are seeking a Self-Motivated, Goal Oriented, Logical Thinker with complete understanding of Power Trading and allied services presently transacting across India in various states. This role will involve managing strategic initiatives, client management, regulatory support, executing agreement, open access supply opportunities to scale AMPIN’s power trading vertical energy business. How you will contribute: Acquiring and Onboarding new clients Complete understanding of Power Trading Landscape Short / Medium Term PPA drafting Open Access clarity in Concern States CRM, Energy Settlement, Scheduling of power, Operational understanding for Open Access power supply Interacting with NOAR, Power Exchanges and Bilateral Supply (DAM, TAM, GDAM, RTM) Networking with various Supplier, DISCOM, SLDC, RLDC and concern authorities for power supply Bidding and PPA management strategies to be executed on daily, monthly and yearly basis Securing new business deals related to C&I segment/utilities and handling all procedural aspects for deal execution; Coordination with Buyer, Sellers, SLDCs, RLDCs for Power Exchange Bidding, Billing, Bilateral scheduling; Statutory and Regulatory liaising with DISCOMs, SLDC, SERCs and other statutory bodies; MIS and Report preparation; Coordination with internal teams for facilitating the trades; Coordinating with State utilities, SLDC’s, RPC’s, and RLDC’s for corridor booking, open access approvals, and energy settlement; Optimization of Power for Long Term/Medium Term/Short Term Contracts, with a focus on Renewable Energy Plants; Establish operational processes, SOPs, models, and tools to streamline delivery activities and enhance efficiency. Ideal skills for this include: 5-7 Years of experience Strong stakeholder management and negotiation skills. Ability to develop high-quality presentations and reports for senior leadership. Possess extensive experience in handling various Indian Energy Exchange products (DAM/GDAM/TAM/RTM/REC) - IEX/PXIL; Familiarity with Group Captive Contracts delivery and energy reconciliation; Good knowledge of Open Access Consumers, Landed cost under open access third party or renewable energy supply. Complete knowledge of Each State in the Eastern Region on Open access for C&I.

About the Company: Larsen & Toubro is an Indian multinational engaged in EPC Projects, Hi-Tech Manufacturing and Services. It operates in over 50 countries worldwide. A strong, customer-focused approach and the constant quest for top-class quality have enabled L&T to attain and sustain leadership in its major lines of business for over eight decades. Larsen and Toubro Limited was awarded the Hyderabad Metro Rail Project by the then Government of Andhra Pradesh. L&T incorporated a Special Purpose Vehicle (SPV) - L&T Metro Rail (Hyderabad) Limited ("The Company") to implement the Project on Design, Built, Finance Operate and Transfer (DBFOT) basis. The Hyderabad Metro Rail is the world’s largest metro project in public-private partnership mode. It covers 69.2 km across three corridors, transforming Hyderabad, triggering robust economic activity around the city. Job Purpose: To lead the end-to-end ‘Learning and Competency Development Function’ for both Client and Contractor staff associated with Operations & Maintenance (O&M) at LTMRHL, ensuring strict compliance with the Concessionaire Agreement, Metro Rail General Rules (MRGR) under the Metro Railway O&M Act, 2002, and internal policy frameworks. This role also oversees the functioning and profitability of the LTMRHL Training Academy. Key Responsibilities: 1.Strategic Training Leadership Develop and implement comprehensive learning strategies aligned with O&M objectives and compliance requirements. Manage the LTMRHL Training Academy, including its Profit & Loss (P&L) responsibilities, by designing and delivering commercial training programs in collaboration with the O&M Contractor (OMC). 2.Training Delivery and Program Oversight Ensure seamless execution of training programs as per the Annual Training Calendar and Weekly Training Plan submitted by the OMC Training Team. Monitor the effective allocation and performance of Trainers/Subject Matter Experts (SMEs). 3.Competency Certification & Evaluation Supervise the staff competency evaluation process, including witnessing theory and practical examinations, and validating results through an Assessment Committee. Ensure competency certification is conducted as per the Training & Development, HR, and Competency Management Plan manuals of the OMC. 4.Content and Policy Management Regularly update training materials, SOPs, and policy guidelines in line with revisions in Train Operations and Maintenance Management practices. Coordinate with SMEs for updates in training modules, presentations, and manuals. 5.Training Documentation & Compliance Ensure robust documentation of all training activities and certifications issued by the OMC Training Team. Conduct periodic audits to verify adherence to procedural and documentation standards for training execution and certification. 6.Reports Preparation & Analysis Analyze the effectiveness and outcomes of training and competency development initiatives carried out by the OMC. Prepare and submit weekly and monthly analytical reports to senior management, highlighting progress, gaps, improvement areas, and actionable insights for future planning and alignment with organizational goals. 7.Stakeholder Coordination Coordinate closely with the OMC for Induction & Orientation Programs, external training nominations, internships, and industrial visits. Review and recommend training-related activities for final approval by the Authorized Officer in line with MRGR and relevant legal frameworks. 8.Technical and Developmental Training Facilitate timely technical training interventions based on new developments in operations and maintenance, ensuring continuous upskilling of O&M staff. Qualification & Experience: Master’s Degree in Engineering / Management / HR or equivalent. Minimum 12–15 years of experience in Learning & Development, preferably in the Metro Rail / Infrastructure / Transportation sector. Strong understanding of competency frameworks, training lifecycle, and statutory compliance under Metro Railway O&M Act. Key Competencies: Strategic Thinking and Planning Training Needs Analysis and Instructional Design Policy Formulation and Documentation Stakeholder Management Analytical & Report Writing Skills Strong Communication and Leadership Abilities Result-Oriented and Quality-Focused

Job Details JOB DESCRIPTION Role: Senior Analyst – CLM | Full-time (FT) | Financial Markets Location: Pune-Maharashtra-India Shift Timings: APAC (6.30 AM IST to 3.30 PM IST) Specialism: Client Life Cycle Management (KYC) Job Description As part of our APAC Private Banking Client Life Management function, you will be directly working with team to understand BAU functions. This role will include an end to end Client Life Cycle Management function nuances for HNI clients in Private Banking. The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. Job Responsibilities Understanding the end-to-end BAU functions assigned under Client Life Management. Seek to perform an independent activities and quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, Account Onboarding and Screening, Tax, FATCA, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Be the Subject Matter-Expert (SME) in Focused Review processes, to assist with the implementation and delivery of continuous process/technology improvements Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day work Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates Report higher risk matters or regulatory questions to the Client Life Cycle Management Engage business partners in Back Office, Compliance and Operations regularly, to enable effective collaboration in day-to-day work Provide support for any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required Assist with the continuous operational improvements, in view of the changing operating and regulatory environment, and participate in projects in view of Client’s strategic objectives and vision Minimum Qualifications- Bachelor's Degree in B. Com /BBM or Master’s Degree in M. Com/MBA/PGDM 2 to 4 years' experience in Client Life Cycle Management within the financial services industry with experience in conducting due diligence. Sound business acumen - a practical and positive approach to meeting CDD/KYC requirements in a client facing environment. Knowledge of or experience in a professional services firm would be beneficial. Ability to independently research, analyze, and recommend solutions to close open items and discrepancies with client Outstanding analytical and investigative skills combined with the ability to navigate through ambiguity in a fast-paced, multifaceted environment Strong knowledge of client structures typically used within the financial services industry. Knowledge of and a drive to stay up-to-date with industry developments in CLM Strong verbal and written communicator with the ability to work as part of the client facing team and a track record for building positive relationships with colleagues. About Us At eClerx, we serve some of the largest global companies – 50 of the Fortune 500 clients. Our clients call upon us to solve their most complex problems, and deliver transformative insights. Across roles and levels, you get the opportunity to build expertise, challenge the status quo, think bolder, and help our clients seize value About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

Excellent English communication skills – written and spoken Experience in client management (handing client queries over email and voice) Achieve team productivity and quality goals Participate in training initiatives to develop knowledge Integrate procedural changes into daily routine Support other team members in meeting service expectations Aid in training of others, as needed Provide coaching and feedback to team members to enable them to improve their performance. Assist new hires such that they are productive on the floor in the shortest possible time frame. Handle escalations. Provide inputs on process and system to the team members Ensure compliance with internal policies and procedures, external regulations and information security standards Staffing allocation, work distribution, compliance and/or operations goals.

Job Description FCC Advisory & Delivery Support Group Designation : Process Manager Location: Pune/ Mumbai/Chandigarh Travel (Domestic or International) : 10–15% (client meetings, workshops, or internal coordination) Job Description As a Financial Crime Compliance (FCC) Specialist you will play a dual-role in our Delivery ecosystem. You will spend approximately 70% of their time on production deliverables such as KYC onboarding, periodic reviews, EDD, screening and risk assessments. The remaining 30% will be dedicated to QA oversight, advisory support, process enhancement, and innovation initiatives that elevate the FCC function. This role is suited for professionals who thrive in detail-oriented work while also contributing to the broader compliance strategy, quality culture, and continuous improvement. You are a subject matter expert in KYC or AML investigation or Fraud domain. Your areas of focus will be to ensure compliance with regulatory requirement and conduct regular reviews and audits of KYC records to identify areas of improvement. This is an individual contributor role that balances complex production delivery , checker-level quality control , proactive problem solver and advisory support. We are seeking individuals with a high level of client orientation and customer focus, demonstrates flexibility with positive attitude, experience in consulting, advisory, Quality review, delivery support with strong financial crime compliance expertise and ability to proactively solve problem. Key Responsibility Up to 70% of production Delivery that include Support & Enhance KYC delivery (Production / Quality Reviews / Surge Support / Any Other Delivery Support for Existing & New Programs Up to 30% involvement in advisory and consulting area that include Perform RCAs / Error Analysis / Client Interaction / Stakeholders' Alignment / Training support / Identifying Policy or Procedural Gap, Sharing best practice, Innovation Initiative Detailed Responsibility A specialist member of the team responsible for providing high-value technical KYC support to the KYC team and ensuring due diligence has been completed in accordance with the guidelines and regulation Document findings in accordance with policy, ensuring completeness, consistency, and auditability. Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to the team, in view of establishing the highest levels of quality Seek to perform an independent quality check of client profile updates during the Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth/Funds, Sanctions, PEP, and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies Willingness to contribute across multiple functional areas—production, advisory, process improvement, and innovation—as business needs evolve Demonstrates flexibility and a positive attitude toward taking on varied assignments, including case work, quality reviews, investigations, and internal projects. Thrives in a dynamic, high-accountability setup where priorities may shift and diverse workstreams are part of daily responsibilities Conduct independent quality assurance reviews of operational processes and case files, identifying control weaknesses, inconsistencies, and areas for improvement. Act as a strategic advisor during solutioning, transitions, or KYC transformation initiatives Conduct in-depth data analysis to identify trends, patterns, and insights related to KYC compliance, AML Investigation or Fraud and develop data-driven solutions to enhance efficiency and effectiveness Ability to guide the team in terms of policies/process queries Adaptable to fast-changing environments and ready to step into different roles, including reviewer, advisor, maker, or innovator depending on team goals Liaising with different stakeholders to manage work pipeline effectively Identify and implement process improvements to optimize efficiency, reduce errors, and enhance team performance. Work closely with stakeholders to address escalated KYC issues and to ensure seamless customer satisfaction Identify inefficiencies and propose innovative solutions (e.g., automation, technology upgrades) Stay updated on industry trends, regulatory changes, and emerging risks, ensuring that the team is equipped with the latest knowledge Provide strategic advice and guidance to senior management and business units on financial crime compliance matters, including anti-money laundering (AML), counter-terrorist financing (CTF), sanctions Design and execute comprehensive quality assurance reviews and testing programs to assess the effectiveness of KYC processes, controls, and documentation Analyze complex KYC issues, identify root causes, and develop practical and sustainable solutions to address client needs Establish and maintain relationships with key stakeholders across departments Assist in preparing training material or delivering workshops to build domain knowledge across teams. Required Qualification Bachelor's degree in Finance, Business Administration, Law, or related field. Advanced degree or professional certification (e.g., CAMS, CFE or equivalent) preferred. Minimum of 6-8 years of hands-on experience in Financial Crime compliance (KYC, AML investigation or fraud operation), with a focus on consulting, advisory, or internal audit roles within the financial services industry Deep understanding of global and Local AML, CTF, sanctions regimes, including the Bank Secrecy Act (BSA), USA PATRIOT Act, OFAC sanctions, EU AMLD, UK FCA and FATF recommendations Ability to think strategically and lead initiatives that improve processes and reduce risks while ensuring compliance. Strong problem-solving skills and a proactive approach to identifying and resolving challenges Proficient in MS Office Suite with Strong analytical and problem-solving skills, with experience in data analysis, and risk assessment Experience in client-facing or internal consulting roles within the financial crime domain is a strong advantage Ability to multi-task, work independently and establish a cooperative and collaborative working relationship Excellent communication and stakeholder management skills, with the ability to influence and engage senior executives and key stakeholders Demonstrated ability to drive process enhancements, policy alignment, and cross-functional collaboration as an advisor—not just an executor Willingness and ability to travel 10-15% of the time, as required by project and client needs US, UK or Canada Visa would preferably be an added advantage Join our team and leverage your expertise to help us deliver top-notch solutions in the ever-evolving landscape of Financial Crime Compliance. eClerx provides critical business operations services to over fifty global Fortune 500 clients, including some of the world’s leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software, and high-tech. Incorporated in 2000, eClerx is one of India’s leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 9,500-plus people across its global sites in the US, UK, India, Italy, Germany, Singapore, Thailand. For financial organizations across the world, eClerx Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges. With nearly two decades of industry experience complemented by the application of smart automation and robotics, our team of experts deliver holistic solutions across the trade life cycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx or its affiliate partners do not solicit fees or payments and does not ask for confidential financial information from applicants for job offers. Safety of personal assets is every individual’s responsibility. All candidates are requested to stay alert and be aware of fraudulent/unethical hiring practices, and take effective measures to safeguard their personal information. eClerx is not liable for any payments made by applicants in response to fraudulent job offers. If you are suspicious of any unethical job-related activity or communication related to eClerx, please report it on this link. https://careers.eclerx.com/Static/RecruitmentFraudAlert

The consortium implementing the EUPA4BiH project is seeking a qualified candidate to lead the coordination and implementation of Cluster 4 and Cluster 5 . In this project, clusters refer to the grouping of related project components that are managed together due to their interconnected objectives and activities. Specifically, Cluster 4 and 5 encompass Components 4, 5, 6, and 7 , which are detailed further below. This vacancy notice provides an overview of the project and its consortium, a breakdown of the relevant components, and outlines the qualifications, skills, and professional experience required for this position. Information on the application process is available at the end of the document. Consortium The consortium , under the leadership of the Center for International Legal Cooperation (The Netherlands), further consisting of the German Foundation for International Legal Cooperation (Germany), CIVIPOL (France), FIIAPP (Spain) and CPMA (Lithuania), has started the implementation of the EU Grant Contract “EUPA4BiH – European Union Police Assistance for Bosnia and Herzegovina” on 2 September 2024. The project The global objective of this project is to improve the security of citizens in Bosnia and Herzegovina. The Specific Objectives Of The Project Are As Follows To enhance the effectiveness of institutions involved in the fight against transnational organised crime, corruption, drugs, money laundering, cybercrime, trafficking of human beings, terrorism, radicalisation, violent extremism, corruption and ensure better institutional interoperability, To further improve the collection and data exchange, and data protection according to the EU applicable standards and best practices, To improve governance standards to embed stability and progress towards EU membership, better identify and responds to threats and strengthen capacities to prevent and fight crimes. The project started on 2 September 2024, and the contract’s implementation period is 52 months from this date. The expert team will be gradually built up. The project consists of 10 components, each has various outputs: Component 1: Fight against transnational organised/serious crime, Trafficking of Human Beings (THB), drugs, corruption and cybercrime Component 2: Prevention and Countering terrorism and violent extremism Component 3: Prevention and Countering Financial crime, Money Laundering Component 4: Support the enhancement of effective cooperation among law enforcement bodies and with prosecutors and judges Component 5: Enhancing external cooperation and coordination, information exchange, as well as international cooperation and coordination with EUROPOL and Interpol Component 6: Support for drafting legislation in line with EU acquis, European standards and best practices Component 7: Support to the criminal justice authorities in demonstrating progress towards establishing a track record of proactive investigations, confirmed indictments, prosecutions and final convictions against organised crime and corruption, including at high-level Component 8: Enhance border security and fight cross-border organised crime Component 9: Complementary assistance to procure required equipment to support better use of Special Investigative measures (SIMs), effective investigations, forensic capacities and specialised IT equipment to enhance the LEAs’ capacity and further strengthen data security and exchange. Component 10: Communication and outreach to BiH citizens / EU Visibility The consortium is looking for a candidate to coordinate and implement cluster 4 and 5, which covers components 4, 5, 6 and 7. The candidates will be presented to the Contracting Authority (EU Delegation to Bosnia and Herzegovina) for advice. Qualifications And Skills University degree or higher professional education in law, criminal justice, or security. Minimum of 10 years of professional experience in law enforcement or the criminal justice sector, including work with prosecution offices and courts. Demonstrated knowledge of project management methodologies and tools is considered an advantage. Strong interpersonal and communication skills with the ability to build trust and collaborate effectively across various stakeholders in the justice chain. Excellent analytical and reporting capabilities. Proficient in written and spoken English, with solid computer literacy. Documented experience as a Law Enforcement Expert in at least one EU-funded project or mission in the Western Balkans region. General Professional Experience General professional experience on the below mentioned points within EU Member States (EUMS) is considered an asset, specific experience on the below mentioned points in Bosnia and Herzegovina is considered an advantage. In-depth understanding of the criminal justice system and the dynamics of cooperation among its institutions. Prior experience working in the Western Balkans, particularly with the institutional framework and security sector of Bosnia and Herzegovina; knowledge of the local language is a strong asset. Background in engaging with EU institutions, international organizations, and national government bodies, including judicial and law enforcement agencies. At least six years of hands-on experience in cooperation between national and international police institutions and structures. Demonstrated experience working with law enforcement agencies (LEAs), prosecution offices (PPOs), and courts in the fight against organized crime. Proven ability to lead and manage multidisciplinary and multinational teams. Extensive professional background in inter-agency collaboration, including: Facilitating inter-agency communication and multidisciplinary investigations Developing action plans and standard operating procedures (SOPs) Addressing procedural delays in criminal justice Legislative drafting and advocacy for legal reforms Expertise in PCC SEE, Advance Passenger Information (API), Passenger Name Record (PNR), data protection laws, and secure data exchange between LEAs and PPOs. Strong experience in international police cooperation, including: Collaboration with EUROPOL, INTERPOL, SELEC, and PCC SEE Use of SIENA and participation in EUROPOL analytical projects Conducting training needs assessments (TNAs), developing training programs, and working with CEPOL Involvement with FAST/ENFAST and cooperation with FRONTEX Desirable Experience Practical experience in supervising criminal investigations and drafting relevant police regulations aimed at improving investigative quality is considered an asset. Direct experience in managing complex investigations in close cooperation with special prosecution offices is an additional asset. Leadership and coordination skills within law enforcement environments are highly valued. Experience in drafting legislation and protocols related to data protection, memoranda of understanding, and mechanisms for timely data exchange between prosecution offices and LEAs in alignment with EU standards. Capacity to provide expert-level guidance and support on policing issues, particularly in international or specialized settings. Experience in the strategic and operational development of police institutions, including planning, procedures, training, and policy formulation in Bosnia and Herzegovina or the wider Western Balkans region. Proven ability to design and implement project activities, ensuring adherence to deadlines and high-quality outcomes. Selection procedure Candidates Interested In Participating In The Tender Procedure Are Encouraged To Hand In Their Letter Of Interest At Vandenberg@cilc.nl At Latest At 12.00 Hrs On 21 August 2025. The Email Must Refer To The Assignment Title “EUPA4BiH International LTE On Internal And External Cooperation Application” And Must Comprise A motivation letter (1 page). A CV clearly indicating the required qualifications and experiences. References must be available upon request. Only shortlisted candidates will be contacted for an interview. Interviews with shortlisted candidates will take place in the week of 25 August.

The Securities & Derivative Analyst 1 is an entry level position responsible for processing orders and transactions originating from trading desks and branch offices in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the clearance, settlement and investigation of client securities and derivatives transactions. Responsibilities: Excellent understanding on the Corporate Action working model from Global Custodian or Middle office perspective Need to have comprehensive processing knowledge of all the CA types - Mandatory, Voluntary & CHOS Need to have working knowledge on all the CA events from Notification unitl reconciliation eg. Dividends, Pay downs for MBS/ABS Securities, Merger, Spin-Off / De-Merger, Rights issue, Exchange Offer, Tender Offer, Splits, Bonus Issue, Redemptions, Detachment etc Should have extensive understanding on swift messages MT564, MT565,MT566,MT 567,MT568 ,MT 202,MT103 etc Lead the Operations Support department through delegation of tasks and responsibilities for multiple teams This role will manage reconciling and processing positions related to Corporate Action events These activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events Supports a range of products/ services and projects in accordance with established systems and procedures, under general supervision Responsible for routine operational tasks focused on administering defined procedures, analyses and report preparation, and resolving problems that require investigation or research Performs multiple transactions of moderate complexity Applies analytical thinking and knowledge of data analysis tools and methodologies to identify process improvements and support the implementation of projects Interprets data and contributes to recommendations for process improvement, and/or the launch of new products/ services and upgraded platforms Minimizes risk to the bank through knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies Identifies policy gaps and makes suggestions to support the streamlining of related work processes Timely escalation of all requests / inquiries / issues / errors Develops a good understanding of products and processes, and industry practices and standards Applies a good knowledge of a wide range of specialized administrative/technical skills to monitor, analyze and/or evaluate processes and data; most of the impact is related to the accuracy of tasks performed, and the quality and timeliness of tasks that affect own team and closely related teams Applies a good understanding of how the team and area integrate with others in accomplishing the objectives of the wider team/working group Utilizes good communication and interpersonal skills to interact with colleagues and stakeholders, and to exchange potentially complex/sensitive information May perform other duties as assigned by supervisor Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Qualifications: 6 - 8 yrs years of relevant experience Fundamental understanding of operating model of Corporate Action Proven ability to perform various concurrent activities/projects in a high-risk environment Ability to work in a fast-paced environment Education: Master's Degree/University degree or equivalent experience in Business, Accounting, or Finance This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. ------------------------------------------------------ Job Family Group: Operations - Transaction Services ------------------------------------------------------ Job Family: Securities and Derivatives Processing ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

Join us as a Customer Service & Operations Analyst We’ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You’ll be liaising with customers and businesses to accurately collect information in order to solve their queries You’ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis We're offering this role at senior analyst level What you'll do In your new role, you’ll be our expert on financial crime, performing complex sanctions and AML on transactions and customers. You’ll investigate all alerts referred by the primary investigations set by queue monitoring and SLA. You'll also respond to queries from customers promptly and tactfully within our SLAs. We’re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Your Day-to-day Will Include Gathering data by liaising with other areas of the bank for responses and challenging any inadequate information Reconciling all the pending items in the queue and maintain error logs for first line investigators Guiding the first line investigators so referrals are processed and reviewed accurately Raising any procedural conflicts and system issues with the team leaderAuthorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need To excel in this role, you’ll have a minimum of five years’ experience as a customer service analyst in financial crime, with experience in sanctions, payment filtering, and AML. You’ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. Having a CAMS or ICA Advanced Certification/Diploma will be an advantage. You’ll Also Demonstrate An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

Job Description Job Purpose Intercontinental Exchange (NYSE: ICE) is a Fortune 500 company that operates global markets and clearing houses, and delivers information and technology designed to help companies around the world manage risk, access information and raise capital. We serve customers in over 70 countries with a team of world-class employees. We recruit passionate, knowledgeable professionals and offer a collaborative, results-oriented environment where they help build innovative solutions to help our customers thrive in global markets. At Intercontinental Exchange, our diverse team is working to create and improve technology that solves market structure challenges for market participants around the world. Whether it’s designing and managing the tech infrastructure for global trading and clearing or developing leading-edge market data solutions, our teams are a critical part of global markets. As we continue to grow and expand, we’re looking for motivated, results-oriented professionals who share our entrepreneurial spirit and commitment to improving the global marketplace. We offer a comprehensive and competitive compensation and benefits package to ensure the health and financial security of our employees. IDD (ICE Data Derivative) team is primarily focused on analyzing CDS and Bonds prices provided by real time traders. This role is pivotal to the data collection process. The data we maintain enables us to provide a variety of market trusted products to our clients. We offer experience working in dynamic, professional, fast paced environment, friendly and multicultural colleagues and robust career progression. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the travelling community. Responsibilities Build and enhance the Bonds & CDs pricing data for our Derivative Business Set up securities, reference data to price the securities. Seek ways to improve current processes by leveraging the tools available to identify inefficiencies Navigation of applications pertaining to work environment and operational requirements Knowledge of basic data terms and terminology related to team’s functions Interact with external contacts on regular basis to procure required market information Identify data quality issues, recommending procedural and technical changes to improve productivity and data quality for ICE Data Services; Partner with various areas (Content Group, Quality Group, Product) to provide support for clients’ requests and challenges Work with Data Collection and Product to achieve common goals of improving data quality, accuracy and timeliness Knowledge And Experience MBA Finance or equivalent PG from a reputed institute/college with 0-2 years of experience Proficiency in Microsoft Office applications Must be results-oriented, self-motivated and have the ability to thrive in a fast-pace environment Strong analytical skills Strong attention to detail and time management Must have strong analytical and problem-solving skills Ability to automate processes using VBA and Macros is a plus Should have strong interpersonal, written, reading and oral communication skills as job requires them to interact with external contacts