MS Dynamics CRM Technical Consultant

Technical Implementation & Development Specialist

Experience Required:

5-10 Years

Location:

Gurgaon, India

Work Model:

Hybrid (4 days office / 1 day remote)

Joining:

Immediate to 15 days

We are seeking an experienced MS Dynamics CRM Technical Consultant to join our growing team in Gurgaon on a hybrid work model. The ideal candidate will have 5-10 years of hands-on experience in designing, developing, and implementing Microsoft Dynamics 365 CRM solutions for enterprise clients across various industry verticals.

This role requires a strong technical background combined with excellent problem-solving abilities and client-facing skills. You will be responsible for translating complex business requirements into scalable technical solutions while mentoring junior team members and driving best practices.

Microsoft Dynamics 365 CRM

•            Create and maintain custom entities, forms, views, workflows, business process flows, and dashboards

plugins, custom workflows, and web resources

Power Automate (Flow)

REST/SOAP APIs

•            Configure and customize security roles, business units, teams, and field-level security

PCF (PowerApps Component Framework) controls

•            Analyze business requirements and translate them into comprehensive technical specifications and solution designs

Microsoft best practices

•            Design scalable and maintainable solutions aligned with Microsoft's recommended architecture patterns

•            Conduct technical feasibility assessments and provide accurate effort estimations

•            Create detailed technical design documents, solution architecture diagrams, and data flow documentation

•            Evaluate and recommend third-party tools and ISV solutions when appropriate

SSIS, KingswaySoft, Scribe

•            Design and implement real-time and batch integrations with ERP systems, legacy applications, and third-party platforms

•            Develop custom connectors and APIs for seamless system integrations

•            Ensure data quality, integrity, and compliance during all migration processes

•            Create data mapping documents and transformation logic specifications

•            Develop comprehensive unit test cases and conduct thorough testing of all customizations

•            Perform detailed code reviews and ensure adherence to coding standards and best practices

•            Support User Acceptance Testing (UAT) activities and resolve defects in a timely manner

•            Optimize system performance through code optimization and query tuning

•            Troubleshoot complex technical issues using diagnostic tools and debugging techniques

•            Manage solution deployments across development, testing, staging, and production environments

ALM (Application Lifecycle Management)

Level 3 technical support

•            Monitor system health, performance metrics, and implement proactive maintenance strategies

•            Create and maintain solution documentation, deployment guides, and runbooks

•            Mentor junior developers and provide technical guidance to the development team

•            Collaborate effectively with functional consultants, business analysts, project managers, and stakeholders

•            Participate in pre-sales activities including solution demonstrations, technical proposals, and RFP responses

•            Conduct knowledge sharing sessions and contribute to internal technical documentation

•            Stay updated with latest Dynamics 365 features, Power Platform capabilities, and Microsoft technology roadmap

5-10 years

•            Strong proficiency in C#, .NET Framework 4.6+, JavaScript, TypeScript, HTML5, CSS3

•            Extensive experience with Plugin development, custom workflow activities

Microsoft Power Platform

Web API, OData protocol, REST/SOAP services

•            Experience with Azure services

SQL Server, T-SQL, FetchXML, and query optimization

•            Hands-on experience with development tools: XrmToolBox, Plugin Registration Tool, Solution Packager, Configuration Migration Tool

•            Strong understanding of Dynamics 365 solution management, versioning, and dependency management

Sales, Customer Service, Marketing Automation, Field Service

•            Experience in at least 3+ end-to-end implementations

•            Knowledge of various industry verticals such as BFSI, Manufacturing, Healthcare, Retail, or Professional Services

•            Understanding of CRM best practices, data modeling, and Microsoft's recommended design patterns

Dynamics 365 Sales Insights, Customer Insights

Agile/Scrum methodologies

•            Proficiency in Azure DevOps, Git version control, and CI/CD pipelines

•            Strong analytical thinking and complex problem-solving abilities

•            Excellent verbal and written communication skills in English

•            Ability to work independently as well as collaboratively in a distributed team environment

•            Experience in providing effort estimations and technical documentation

•            Client-facing experience with strong stakeholder management capabilities

Dynamics 365 Customer Engagement Core

•            Microsoft Certified: Power Platform Developer Associate

•            Microsoft Certified: Azure Developer Associate

•            Legacy certifications: MB-200, MB-400, MB-240, or equivalent

•            Additional Power Platform or Azure certifications will be an advantage

Bachelor's degree

Master's degree

•            Relevant technical certifications and continuous learning credentials

•            Self-motivated professional with a passion for Microsoft technologies

•            Strong analytical mindset with attention to detail

•            Proven ability to handle multiple projects simultaneously

•            Excellent troubleshooting and debugging skills

•            Team player with leadership qualities

•            Willingness to learn new technologies and adapt to changing business needs

•            Experience working with global teams across different time zones (preferred)

Office Location:

Work Mode:

Working Hours:

Travel:

Competitive Compensation:

Performance Bonuses:

Health & Wellness:

Professional Development:

Work-Life Balance:

Technology Exposure:

Career Growth:

Collaborative Culture:

Global Projects:

Additional Benefits:

Interested candidates who meet the above requirements are requested to submit:

Updated Resume/CV

Current CTC and Expected CTC

3.         Notice Period

Certification copies

Portfolio or GitHub profile