Human Resources Manager

Job Title: HR Manager

Location: Indore, India

Role Overview

The People Operations / HR Manager leads the HR systems and operations functions for our India office, based in Indore. This is an in office role, combining the precision of operational HR excellence with the dynamism of talent acquisition operations.

You'll ensure the smooth running of systems, processes, and policies, while acting as a trusted partner to hiring managers and employees alike. From onboarding to benefits, from recruitment pipelines to HR compliance, compensation analysis and administration, you’ll help cultivate a culture that’s both people first and high-performing.

Key Responsibilities

People Operations & HR Administration

• Own and maintain core

  HR Information Systems (HRIS) and records

  , including onboarding/offboarding, employee data, and documentation via

• Manage

  and update all local employee policies, ensuring

  compliance

  with Indian labor laws and

  company values

• Administer employee

  benefits

  ,

  leave management

  , and

  attendance tracking

  , ensuring accuracy and responsiveness

• Partner

  with the VP of Business Operations and global teams to support processes, audits, and compliance needs

• Partner

  with People Business Partner/HRBP(s) for onboarding, culture events

• Support

  implementation and adherence to performance review cycles, employee engagement surveys, and internal people programs like

  Learning Management Systems

  and tracking.

• Serve

  as the go-to People Operations contact for all India-based employees, providing guidance on company policies, processes, etc.

• Compensation

  research, maintaining and updating salary bands, maintaining and administering compensation adjustments along with appropriate employee communications/documentation for both Talent Acquisition and internal salary incremental adjustments to be competitive and fair to market

• Bring

  operational best practices and lead process improvements with great attention to detail, operational rigor and excellence.

Talent Acquisition

• Own

  Talent Acquisition / Recruitment

  processes and policies ensuring consistency and compliance across all roles
• Collaborate with Talent Acquisition/Recruiters to ensure

  job requirements, JDs

  , and and recruiting best practices are consistent for

  sourcing strategy

  and

  interview processes

• Manage Talent Acquisition Reporting and Headcount Forecasting plans are on track
• Facilitate and manage the

  offer process

  including offer letter generation and ensuring that

  reference checking

  is complete
• Track and report on hiring metrics and operational KPIs, helping drive visibility and accountability across teams
• Ensure that all offers are mapped accurately and according to salary bands and that the appropriate business justification is quantified and qualified for base and variable compensation
• Partner with other recruiters regarding events and creating strong operational best practices for all

  recruitment programs/processes

• Own and continuously improve the

  end-to-end recruitment operations workflow

  —including interview scheduling, offer letter generation, documentation, and system updates

Onboarding & Experience

• Lead operations onboarding experience for new hires in India—including document collection, policies and procedures and systems orientation (time keeping, etc.)
• Coordinate and standardize onboarding logistics for new hires, including documentation, IT setup liaison, and day-one experience
• Ensure new employees have a seamless and high-touch experience aligned with our global people philosophy
• Maintain and continuously improve the India onboarding checklist, including compliance requirements and company culture touchpoints
• LMS management and tracking for Scholars track
• Performance Management tracking and reporting ensuring that each and every employee has quarterly goals that align with project and company priorities along with personal/professional development.

Qualifications

• 5+ years of experience in HR operations or TA operations, preferably in a tech or professional services environment
• Strong knowledge of Indian labor laws, HR compliance, and benefits practices
• Experience with HRIS and ATS platforms;
• Exceptional organizational skills and attention to detail
• Able to balance process thinking with people empathy—delivering structure without bureaucracy
• Confident communicator who thrives in a cross-functional, global environment
• Comfortable working both independently and collaboratively in a fast-paced setting