Senior Business Analyst

Role Overview

• Lead problem-solving, data analysis, business insights, and decision support for cross-functional teams.
• Act as a strategic partner to product, technology, sales, partnerships, and leadership.
• Convert business challenges into structured analysis, models, dashboards, and actionable recommendations.

Key Responsibilities

• Gather, analyze and translate business requirements into functional specs, workflows, and solution blueprints.
• Build analytical models for forecasting, revenue tracking, cost optimization, and operational efficiency.
• Deep-dive into datasets to identify patterns, insights, and opportunities for business improvement.
• Create dashboards, automated reports, and data visualizations for leadership and cross-functional teams.
• Conduct root-cause analysis and provide data-backed recommendations.
• Collaborate with product & engineering to define features, user stories, acceptance criteria, and priorities.
• Support GTM, revenue, partnerships, and performance teams with insights & competitive analysis.
• Document processes, business rules, and system integrations in a structured format.
• Drive alignment through clear communication between business, tech, and leadership stakeholders.
• Track KPIs across operations, product adoption, events, or revenue flows (as per business unit).

Required Skills & Experience

• 4–8+ years of experience as Business Analyst, Product Analyst, Strategy Analyst, or Data Analyst.
• Strong analytical skills with expertise in Excel/Sheets, SQL, visualization tools (Tableau, Power BI, Looker).
• Experience mapping workflows, writing BRDs/FRDs, user stories, and process documents.
• Strong understanding of tech product environments, SaaS models, or GCC/enterprise workflows.
• Ability to translate complex business problems into structured, data-driven recommendations.
• Excellent communication, presentation, and stakeholder management skills.
• Strong problem-solving, critical thinking, and structured approach.

Preferred Qualifications

• Experience with CRM + ATS + ERP systems (HubSpot, Salesforce, Zoho, Jira, Asana).
• Understanding of AI, analytics, user-experience metrics, or customer journey analysis.
• Exposure to consulting, strategy, or industry research roles.
• Ability to work with cross-functional teams in high-velocity environments.
• Experience in building automated dashboards and real-time reporting systems.

What Success Looks Like

• Clarity in decision-making enabled through accurate, timely insights.
• Operational efficiency improvements driven by data and process optimization.
• Better product decisions supported by structured analysis & user insights.
• Strong alignment across business, tech, events, and leadership teams.
• Predictable and measurable improvements in KPIs across functions.

Why Join

• Work directly with leadership and decision-makers.
• High-impact role influencing product, revenue, operations, and strategy.
• Opportunity to create frameworks, dashboards, and insights at scale.
• Fast-paced environment with ownership, visibility, and growth.