As a Technical Support Engineer at our company, your role involves being responsible for the overall operation of a unit providing application management services to our clients. Your key responsibilities will include: - Providing bug analysis, troubleshooting, and resolving problems efficiently. - Building SQL queries for data analysis and generating reports for clients. - Ensuring the quality of data and taking remedial actions when necessary. - Proactively proposing improvements to enhance team effectiveness and efficiency. - Capitalizing on recurring issues and sharing insights into the knowledge base. - Demonstrating enthusiasm and willingness to progress within a functional environment. - Participating in conference calls with clients to address their queries and concerns. Qualifications Required: - 2-4 years of experience in SQL, PL-SQL, Oracle, and SQL Queries. - Domain knowledge in Banking preferred. In addition to the job responsibilities and qualifications, the company also offers benefits such as health insurance and Provident Fund to its employees. Please note that the work location is in person. Kindly respond to the following application questions: - Are you from Mumbai (Western Line) - Are you experienced in the Banking Domain - Rate your proficiency in writing SQL Queries on a scale of 1-10. We look forward to welcoming a proactive and skilled Technical Support Engineer to our team in Mumbai.,
SENIOR BUSINESS ANALYST Experience: 4 - 7 years Location: Mumbai SHOULD HAVE EXPERIENCE IN BANKING DOMAIN (CARDS & PAYMENT) Roles & Responsibilities: Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Job Types: Full-time, Permanent Pay: ₹600,000.00 - ₹1,200,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person
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