3633 People Management Jobs - Page 33

Job Description: We are looking for a business professional from the IT Services industry who has extensive experience of working with the Global Capability Centers (GCC). You need to be someone passionate about winning new clients and offering industry leading account management experience. This is a senior level position in the company and will be the key to the success of the business. You will own end to end value chain of the Business. Responsibilities: 1. Acquiring new clients in the GCC Space. 2. Providing strategic oversight to our existing GCC clients and act as a customer advocate with internal stakeholders 3. To cross-sell our other services to existing clients of Orcapod. 4. Prov...

We are looking for a dynamic and people-focused Team Lead / Senior Team Lead – Operations to manage our E-commerce Voice Process at our Baitalpur Centre with a team of 20 agents, driving SLA adherence, attrition and shrinkage control, productivity. Required Candidate profile 3–8 years of BPO operations experience, with at least 1 year as Team Lead. Experience in E-commerce or Customer Support Voice Process preferred. Ready to work from the Baitalpur centre (on-site role).

We are looking for a passionate and people-focused Team Lead / Senior Team Lead – Operations to manage our Insurance Voice Process at our Bhiloda Centre with a team of 18–20 agents, driving SLA adherence, attrition & shrinkage control, productivity. Required Candidate profile 3–6 years of BPO operations experience, with at least 1 year as Team Lead. Experience in Insurance or Customer Support Voice Process preferred. Ready to work from the Bhiloda centre (on-site role).

About the role About the Role The Customer Operation Director is a strategic leadership role responsible for elevating customer operations, ensuring service excellence, and cultivating a high-performance, customer-centric team culture. This role demands visionary leadership, cross-functional collaboration, and operational expertise to deliver seamless customer experiences and drive continuous improvement. Job Purpose As the local leader within MSC India, you will spearhead the customer operations team—including operations, project managers, and consultants—to deliver exceptional service quality and operational excellence. Your responsibilities include managing governance frameworks, fosterin...

WFO Job Location Mohali International Voice Process Rotational Shifts 5 Days working Immediate Joining Salary upto 8 LPA Eligibility: Min. 3 year of Team Handling Voice Exp required in BPO On Paper exp needed Interested Call 9815111359 Baljit Required Candidate profile Immediate Joiners CV Criteria : Prior Experience and Last salary must be mentioned The experience must be on paper Must be aware about KPI's Flexible for 24X7 Shifts Good Customer Handling Skills

As an Engineering Team Manager, your role involves managing, coaching, and developing an engineering team to ensure alignment with organizational objectives and direction. You will oversee the timely delivery of new features with high quality and collaborate with leaders and key stakeholders to assess engineering feasibility, cost effectiveness, scalability, and time-to-market for products. **Key Responsibilities:** - Inspire and motivate multiple cross-functional product teams - Directly manage Engineers in multiple teams - Nurture, grow, and develop engineering talent within the team - Handle Technical Incident Management - Develop software applications - Implement Continuous Quality and P...

As the BOM Procurement Manager at Tata Electronics Pvt. Ltd., your primary responsibility is to oversee the end-to-end procurement process for Bill of Materials (BOM). You will be in charge of ensuring timely delivery, cost efficiency, and quality compliance. Leading a team, you will manage supplier relationships, optimize inventory, and drive continuous improvement in procurement processes. Collaboration with cross-functional teams is essential to resolve critical issues, maintain production schedules, and uphold Tata Electronics" commitment to operational excellence and customer satisfaction. Your focus on safety, quality, and people management will play a crucial role in strengthening the...

As the Plant Commercial Head at our company, your role is crucial in driving business growth and ensuring financial stability. You will be responsible for leading the Annual Operating Plan exercise, driving productivity improvement initiatives, analyzing revenue and cost lines for decision support, ensuring financial compliance, optimizing supply chain management, implementing IT tools for financial transaction processing, managing legal and compliance matters, and overseeing people management activities. Key Responsibilities: - Lead the Annual Operating Plan exercise and develop AOP construct with Management and functional heads - Anchor monthly Operations Review meetings for unit performan...

Job Description: As the Vice President Lending Operations at Barclays, your role involves setting teams and supporting post-risk sanction activities such as Facility Letter issuance, Collateral management, Loan drawdowns, and servicing. Your primary responsibility will be to support the continuous improvement of operational processes and develop best practices. You are expected to suggest ideas to enhance systems and processes, evaluate the benefits and risks of proposals, and act as a Subject Matter Expert to contribute to team performance. Key Responsibilities: - Support continuous improvement of operational processes and development of best practices - Act as a Subject Matter Expert and c...

Responsibilities: CRM & Solution Development Understand FS value proposition and all FS services Gain an understanding of the client's business & talent needs Build & deepen relationships with client stakeholders and maintain regular contact to ensure value is continuously being added to the client Develop & implement a CRM plan which positions FS as a strategic talent partner Revenue growth by extending service beyond existing agreement Solution Service Management Operational management of the Solution service to ensure client needs and contractual obligations are met Supplier management Reporting Ensure appropriate reporting for stakeholders, as per agreed timetable and commercial SLAs Ana...

As an employee at EY, you will have the opportunity to shape a career that reflects your uniqueness, supported by a global network, inclusive culture, and cutting-edge technology to help you reach your full potential. Your distinctive voice and perspective are valued to contribute to making EY even better. By joining us, you will not only create an exceptional experience for yourself but also contribute to building a better working world for all. Role Overview: - Assist clients in meeting taxation, superannuation, and other obligations by processing returns, reports, forms, and other necessary documentation - Coach, mentor, train, and coordinate staff activities - Contribute to applying and ...

As a Legal Counsel at the Company, your primary responsibility will be to provide strong contracting and legal support to the business and procurement teams. You will play a crucial role in contract structuring, preparation, and negotiation, as well as drafting contract templates for all lines of business. In addition, you will interact with International Sales teams from Europe, Middle East, and Asia for various RFPs/RFQs. Your duties will also extend to offering general legal advice and support to functions like human resources, finance, IT, admin, corporate services, and real estate management. - Assist in evaluations and conduct due diligence for all deals and transactions - Implement ri...

As a Sr. Manager - New Installation at Jardine Schindler in Bangalore, Karnataka, you will play a key role in promoting, motivating, and coordinating the activities of supervisors to achieve business objectives such as customer satisfaction, operational results, and efficiency metrics. Your responsibilities will include coordinating the development and execution of works, optimizing work-groups, tools, and means to meet activity objectives, yield, and work quality. You will be expected to control the application of safety and health guidelines, actively manage, develop, and coach staff to meet objectives with quality, productivity, efficiency, and customer orientation, as well as analyze roo...

As a part of Wipro Limited, a leading technology services and consulting company, your role will involve driving the efficiency and effectiveness of the Incident Management process. Your responsibilities will include: - Ensuring proper prioritization, categorization, routing, restoration/resolution, and closure of all Incidents as per the defined process and customer agreements. - Providing regular updates to customers, end-users, and stakeholders throughout the Incident Management cycle and engaging in knowledge management activities. - Playing a crucial role in meeting SLAs and other KPIs, producing Process Performance Reports, ensuring process adherence across the Account, and supporting ...

As a Client Data specialist within the Operations team, you will play a crucial role in reviewing and enhancing data collection and verification processes to ensure the accuracy and completeness of KYC records before they reach the client-facing team. Your advanced organizational skills will be essential in managing various tasks and activities effectively. Leveraging your proficiency in digital and tech literacy, you will utilize software applications and digital platforms to streamline processes and enhance the overall client experience. - Day-to-day management of a team, offering coaching and continuous performance feedback - Tracking the progress of individual team members, evaluating th...

As a Lead Cybersecurity Specialist at CRITICALSTART, your role involves analyzing security trends, prioritizing risks, and enhancing team processes to ensure effective information security monitoring and triage. You will also be responsible for mentoring and developing the Cybersecurity Specialist Team, collaborating with internal teams on projects, and driving client adoption and value optimization. Working in a dynamic environment alongside high-performing individuals who value accountability and support each other's growth. Key Responsibilities: - Analyze security trends, prioritize risk, and enhance team processes for effective information security monitoring and triage - Mentor and deve...

You will be part of the Business Support Management (BSM) function within the Corporate & Investment Bank (CIB) Finance & Business Management team. Your primary responsibility will be to provide administrative and control-focused support to the CIB businesses. This role involves collaborating with individuals at all levels and across various lines of business, including Business Managers, CIB BSM global counterparts, and Internal Business Partners like Business Control, Compliance, Human Resources, and Technology. - Managing on/off boarding processes - Implementing controls such as physical access management and business resiliency support - Coordinating real estate activities including spac...

You will be responsible for managing the supply chain operations within the city, ensuring smooth and efficient processes from procurement through to delivery. Your key responsibilities will include: - Leading the onboarding process for new vendors - Negotiating contracts at the city level - Building strong relationships with local suppliers - Managing day-to-day supply chain operations - Customizing supply strategies based on city-specific needs - Monitoring pricing and procurement costs to optimize inventory levels and fill rates To qualify for this role, you should have: - Bachelor's degree in Business Administration, Supply Chain Management, Logistics, or a related field - 5+ years of ex...

Company Name McCain Foods Job Title Assistant Manager Production Job Location: Mehsana, Gujarat Description Requisition ID: 37306 We are passionate about food. But we're even more passionate about our People! About The Role To supervise and co-ordinate the processing and packing operation of production line, ensuring the product is packed within the product specifications. To manage production costs by optimizing productivity / yield, while utilizing the staff / equipment in a safe, effective and hygienic manner. Manager The Team Roles and Responsibilities & Key Deliverables: Make sure performance of subordinates is achieved against their agreed KPI's. Performance appraisals are carried out ...

Roles and Responsibilities : Lead a team of voice process agents to achieve service level agreements (SLAs) and key performance indicators (KPIs). Manage escalations, shrinkage, and attrition rates to maintain high levels of customer satisfaction. Develop and implement strategies to reduce CSAT scores through effective people management skills. Monitor metrics such as AHT, TAT, SLA compliance, and KPIs to identify areas for improvement. Job Requirements : 5-10 years of experience in US Voice Process or similar industry. Strong stakeholder management skills with ability to handle multiple priorities simultaneously. Excellent team handling and people management skills with focus on performance...

Calling all innovators find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Manager, Systems Engineering (Application/Production Support) Detailed Job Description Production Support Manager Experience 10-14 Years Work Location Pune Mandatory Skills Unix ...

Your Impact: As a Senior Manager at Open Text you should Develop a clear, forward- looking vision for the business that leverages business strategy and industry best-practices to drive innovation in directions that add concrete measurable value and support long-term success of OpenText and our customer. A great leader and a team player, good people manager, preferably from Enterprise Document Management System expertise with knowledge on implementing related solutions for multiple industry domains (Energy & Engineering, Finance, Government, Manufacturing, Automobile). It will provide a challenging opportunity for the person to lead an excellent and engaging team at OpenText Content practice....

Job Description: Manager, Service Delivery Manager, India Job Title - Manager, Service Delivery, Reports to - Director, Service Delivery, India Department Service Delivery Unit Location Bangalore, India Purpose of the Position: In this pivotal role, Critical leadership will be expected during this exciting and transformative time for the company - a unique opportunity for the right candidate. Leading the Service Delivery team, managing conflicts, and ensuring the teams processes and tasks are carried out efficiently. Honing and leading the improvement team for delivery infrastructure. Managing finances and budget. In this role, you will lead and manage the internal delivery teams to review i...

1) Strategy and Development - Contribute to the creation and implementation of best practice logistics vision, strategy, policies, processes and procedures to aid and improve operational performance 2) General and Task Management Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers 3) Negotiate rates and contracts with transportation and logistics providers 4) People Management Manage, coach and develop a high performing team that meets agreedobjectives and delivers best practice results, added value and continuous improvements

As an Engineering Manager - Site Reliability, your role is to manage, mentor, and develop a team of Site Reliability Engineers. Your primary focus will be on ensuring the growth and development of both individual team members and the team as a whole align with organizational objectives. You will oversee activities to design new products, modify existing designs, and ensure timely deliverables of acceptable quality. Additionally, analyzing technology trends, human resource needs, and market demand will be crucial to plan projects that align with current demand and future ambitions. Collaboration with leaders, production, key stakeholders, and marketing teams will be essential to determine eng...