WHO YOU ARE We are looking for a passionate and experienced professional to lead IKEA’s total Public Affairs agenda in India. As a key member of the Communication leadership team, you will develop and implement strategies to engage with policy and advocacy, build strong relations, manage key stakeholders, help navigate complex situations and drive strategic communications. 15+ years of experience in public affairs, policymaking, or a related field - Strong understanding of policy-making processes, regulatory landscapes, and stakeholder management - Excellent strategic thinking, problem solving, communication and influencing skills - Passionate about positive societal impact and sustainability - Experienced in coaching, mentoring, and leading teams and people - Experience working with transformation and change - Guided by the IKEA/ humanistic values and a strong believer in leading by example - Comfortable navigating change, ambiguity, and complex stakeholder landscapes YOUR RESPONSIBILITIES Develop and deliver the IKEA India Public Affairs strategy in line with global Ingka agenda · Lead and coach a team of Public Affairs Leaders to achieve business and societal goal · Build strong relations, manage key stakeholders, and map influence networks · Function as a strategic partner to internal functions · Monitor and respond to regulatory developments, feeding insights into business planning · Contributing to building a relevant and trusted IKEA brand in India · Engage and contribute to shaping policy and regulations to support growth and transformation of IKEA · Integrate Public Affairs into broader communication and brand campaigns\ · Mitigate risks and proactively work with crisis situations · Representing IKEA in national and international events and forums · Represent IKEA India in national and global internal forums TOGETHER AS A TEAM Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less

Job ID: 281720 Date posted: 21/05/2025 Who you are With IKEA India Way forward and approved OMD FY25-30, we are all set to "Unlock Delhi". We are very pleased to announce that IKEA India will launch its first physical CMP, a Small Stores, in West Delhi, following the online launch just few months prior. This store will provide an omnichannel experience, helping build a customer base for future expansion across Delhi NCR and Northern India. You are a creative and passionate individual with a strong eye for visual communication. You have a background in graphic communication, media, or typography and a keen sense of aesthetics. Your ability to combine commercial, aesthetic, and practical skills helps you create engaging visual messages that inspire and surprise customers. You are detail-oriented, organized, and can work in a fast-paced retail environment. Additionally, you: Have experience with graphic design software (Adobe Creative Suite). Understand retail and home furnishing trends. Are confident in communicating ideas clearly. Work well both independently and collaboratively in a team. Have a customer-focused mindset and enjoy creating inspiring shopping experiences. Your responsibilities As a Graphic Communication Co-worker, you will: Use graphic communication to strengthen the uniqueness and consistency of IKEA’s identity in-store communication. Plan, implement, and evaluate store communication strategies that enhance the customer shopping experience. Ensure that communication aligns with IKEA’s visual and verbal identity while maintaining cost-efficiency and sustainability. Work closely with the Com&In team and other store functions to execute commercial opportunities. Stay up to date with home furnishing trends, retail communication, and customer behavior. Ensure that store communication effectively conveys the benefits of the IKEA Concept. Maintain a balance between creativity and practical execution while respecting store routines and responsibilities. What You Need Education in graphic communication design, media, or typography. Experience in retail, home furnishing, or advertising agencies (preferred). Knowledge of IKEA’s brand, mechanical sales system, and store communication approach (preferred for internal candidates). Ability to prioritize and organize work to meet deadlines. Strong verbal and written communication skills in English and local language(s). If you’re passionate about home furnishing, visual communication, and creating inspiring shopping experiences, we’d love to hear from you! Apply Now and be a part of our journey to make IKEA a unique and inspiring place for customers. Together as a team Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too! WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

Job ID: 281712 Date posted: 20/05/2025 Who you are With IKEA India Way forward and approved OMD FY25-30, we are all set to "Unlock Delhi". We are very pleased to announce that IKEA India will launch its first physical CMP, a Small Stores, in West Delhi, following the online launch just few months prior. This store will provide an omnichannel experience, helping build a customer base for future expansion across Delhi NCR and Northern India. Location - Delhi Pacific We are looking for a passionate Home Furnishing Consultant who is enthusiastic about home furnishing, retail, and interior design. You thrive in a fast-paced environment and are motivated by improving people’s lives at home through creative and functional furnishing solutions. You enjoy working in a team, generating innovative ideas, and engaging with customers to provide an exceptional shopping experience. You have: A strong understanding of home furnishing trends, interior design, and the IKEA way of presenting products. Broad knowledge of IKEA’s product range, store communication, and mechanical sales system. Experience in identifying opportunities for cross-selling, upselling, and add-ons. The ability to communicate effectively with customers, understand their needs, and create tailored furnishing solutions. Proficiency in design-related software such as AutoCAD. A hands-on approach to tasks with keen attention to detail and the ability to meet deadlines. A collaborative mindset and willingness to work as part of a team. Your responsibilities As a Home Furnishing Consultant, you will: Stay up to date with home furnishing trends and customer needs to create inspiring and functional home furnishing solutions. Engage with customers to provide professional whole-room design consultations, ensuring a seamless and enjoyable buying experience. Collaborate with internal teams, including Customer Relations and your designated trinity team, to effectively implement daily work plans. Use global tools and best practices to ensure high-quality, efficient, and simple design solutions. Contribute innovative ideas in workshops by leveraging knowledge of retail, competitors, and customer insights. Guide customers through the purchasing, design, and after-sales processes for a smooth and convenient experience. Maintain IKEA’s brand identity, values, and vision while delivering outstanding service. Together as a team Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too! WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need

WHO YOU ARE We are looking for an experienced Public Affairs Leader based in Mumbai to lead the total scope of Public Affairs for IKEA in Maharashtra and West India. You will work closely with the markets to develop and implement strategies to engage with public policy, manage key stakeholders, manage crisis and mitigate risks. If you are a motivated and collaborative professional with a strong track record in public affairs, we would love to hear from you. - Around 10-12 years of experience in public affairs, policymaking, or a related field - Strong understanding of policy-making processes, regulatory landscapes, and stakeholder management - Excellent strategic thinking, communication and influencing skills - Fluency in Marathi language will be preferred - Passionate about positive societal impact and sustainability - Experienced in coaching, mentoring, and leading teams and people - Guided by the IKEA/ humanistic values and a strong believer in leading by example YOUR RESPONSIBILITIES - Develop and secure effective and timely implementation of actions in line with IKEA India PA strategy - Lead the local public affairs topics with support from the markets - Mitigate risks and handle crisis situations that have the potential to harm IKEA’s business - Build strong relations and manage key local stakeholders including government bodies, policy makers, NGOs, and other companies and influential institutions in collaboration with internal functions in the market - Represent IKEA's point of view in external and internal forums and in policy conversations - Drive advocacy topics around sustainability and EDI topics both externally and internally. - Help to create a positive policy and regulatory environment for a transforming and growing, people and planet positive IKEA business. - Fore sighting and providing external intelligence to internal teams. - Create a strong IKEA brand. Lead and contribute to positioning movement, integrating into communications team and contributing to 360-degree campaigns - Integrate PA actions with PR and other communication functions TOGETHER AS A TEAM Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less

Job ID: 291670 Date posted: 27/05/2025 Who you are We are looking for an experienced Public Affairs Leader based in Mumbai to lead the total scope of Public Affairs for IKEA in Maharashtra and West India. You will work closely with the markets to develop and implement strategies to engage with public policy, manage key stakeholders, manage crisis and mitigate risks. If you are a motivated and collaborative professional with a strong track record in public affairs, we would love to hear from you. Around 10-12 years of experience in public affairs, policymaking, or a related field Strong understanding of policy-making processes, regulatory landscapes, and stakeholder management Excellent strategic thinking, communication and influencing skills Fluency in Marathi language will be preferred Passionate about positive societal impact and sustainability Experienced in coaching, mentoring, and leading teams and people Guided by the IKEA/ humanistic values and a strong believer in leading by example Your responsibilities '- Develop and secure effective and timely implementation of actions in line with IKEA India PA strategy Lead the local public affairs topics with support from the markets Mitigate risks and handle crisis situations that have the potential to harm IKEA’s business Build strong relations and manage key local stakeholders including government bodies, policy makers, NGOs, and other companies and influential institutions in collaboration with internal functions in the market Represent IKEA's point of view in external and internal forums and in policy conversations Drive advocacy topics around sustainability and EDI topics both externally and internally. Help to create a positive policy and regulatory environment for a transforming and growing, people and planet positive IKEA business. Fore sighting and providing external intelligence to internal teams. Create a strong IKEA brand. Lead and contribute to positioning movement, integrating into communications team and contributing to 360-degree campaigns Integrate PA actions with PR and other communication functions Together as a team Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

WHO YOU ARE As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. You require an education in interior design and a visual competence with a keen eye for aesthetics with an ability to generate new ideas and concepts. You should have passion for home furnishing, retailing, design and how people live at home. Be able to draw, visualise and present ideas and with a bbility to work in a fast retail environment. You should be entusiastic about assignments and working with others in a team. You should have a good attention to detail and a practical hands-on approach to work. You should have basic communication skills in English and computer proficient with knowledge and experience of using relevant software (e.g. AutoCad). You should have the ability to combine commercial, aesthetic and practical skills and to generate, visualise and present new ideas. You should possess the ability to work together with others in a team and be confident in approaching and communicating clearly with different people in various situations. You should have a flexible and hands-on approach to responsibilities as well as the ability to meet set deadlines. You should have the knowledge of home furnishing the IKEA way (living situations, style groups, store communication, furnish with light), range presentation the IKEA way (layout as a commercial tool, store media, display techniques).You should understand life at home in the local market and the outcome of market research, e.g. IKEA Customer Satisfaction Survey, IKEA Brand Capital.You should understand interior design and trends that influence home furnishing, the work method for presenting the IKEA range. IKEA Concept and IKEA Brand objectives. IKEA mechanical sales system. You should have a passion for fast-paced, future-oriented retailing, home furnishing, people’s life at home and the IKEA product range. Provide home furnishing solutions that improve people’s life at home. Constantly growing knowledge, capabilities and motivation. Driven to exceed goals and a desire to improve ways of working. YOUR RESPONSIBILITIES Your Responsibilities will include Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity. Actively contribute in the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions. Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is always minimised and stay aware of the importance of safety and the visual impact for visitors. TOGETHER AS A TEAM Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too! Show more Show less

IKEA India is part of the Ingka Group, a global leader in affordable, sustainable home furnishings. We are committed to creating a better everyday life for many people, driven by our values of togetherness, cost-consciousness, simplicity, and renewability. Our vision is to make sustainable living accessible and affordable for everyone. Who you are: We are looking for an experienced and passionate professional to lead IKEA India’s marketing efforts and drive business growth. Your key responsibility will be to develop and execute the marketing strategy, lead cross-functional teams, manage marketing budgets and drive business growth You will also lead a team of passionate marketers, collaborate, inspire, and help grow a meaningful, loved and trusted IKEA in India As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth, and contributing to overall success and results through people as well as motivated by leading and developing people. YOUR RESPONSIBILITIES • Develop and implement Marketing Strategies for growth and brand positioning by attracting and activating customer and consumers to grow penetration, and build long-term profitable relationships • Drive commercial objectives, increase desire for the IKEA Brand and attract new customers through segmentation and positioning • Responsible for people and agency planning: Develop functional budget • Managing External Agencies: Oversee and manage external agencies, including advertising, social, media and digital agencies • As a member of the Commercial Management Team, proactively contribute to IKEA business plan, commercial plan and commercial calendar process. • Integrate marketing actions in all units to secure integration, common focus and maximize impact • Accountable for implementing and developing creative communication: Develop marketing content to captivate consumers and drive demand for the IKEA range • Implementing integrated engagement/media plans: Enable to reach customers and consumers with the right message at the right time, maximizing media effectiveness and Return on Marketing Investment (ROMI) • Fostering a Culture of Innovation: Lead, coach and develop a high performing team that will strongly contribute to reach desired growth, profitability, brand positioning and customer experience of IKEA. • Responsible for the overview of the Living-Acknowledging-Exploring-Browsing parts of the customer journey, for all channels and all medias • Maximize efficiency: Measure performance of output in all areas to maximize efficiency and effectiveness/ensure performance excellence throughout the year • Fostering a Culture of Innovation: Take lead in driving an open and sharing climate, being a role model of the IKEA values where our co-workers are informed, engaged and empowered as well as outside IKEA with 3rd parties, and as profiled as spokesperson for the brand • Strategic Planning: Where relevant to generate economies of scale, take responsibility for strategic planning and executions across more than one market as a key contributor to the IKEA Global Marketing Agenda Requirements: • Proven experience in marketing leadership roles. Strong understanding of marketing principles, strategies, and tactics • Minimum 15 years of experience in leading and managing the Marketing function • Experience from retail, FMCG, home furnishing sectors • Excellent communication and collaboration skills • Ability to analyze complex data, Strong budget management and ROI analysis skills • Experience in managing external agencies and vendors • Strong knowledge of consumers and customers in the market from a macro, competitive, consumer, brand and business performance perspective • Strong knowledge of modern marketing/media techniques • Extensive knowledge of CRM and loyalty, integrated media TOGETHER AS A TEAM We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less

Job ID: 292257 Date posted: 30/05/2025 Who you are You truly love working in the retail property leasing industry, where you get to develop something that excites people. By always being on top of the latest trends, you understand what tomorrow’s customers desire. In everything you do, you always have the local customers in mind, and you want to develop something beyond expectations. You enjoy working closely with others and managing productive relationships. When negotiating you always seek common ground to settle a matter of mutual interest. For you, it is natural to apply critical thinking to constantly challenge existing strategies, objectives, and ways of working. You're motivated by champion, new methods, digital systems, and processes to enhance performance and deliver better results. You like to look for new business opportunities and have an eye for new potential. To be successful in the role we believe that you bring a solid and relevant experience working with commercial real estate leasing. Preferably you have been involved in retail development projects and repositioning or redevelopment of shopping centers. You have a successful track record of leading negotiations and maintaining productive relationships. You are a true team player with great communications skills in English, who loves to work in close collaboration with colleagues and partners. Furthermore, this role will have an emphasis on working within different projects, therefore experience in project set up is key. You have expertise of: Minimum 10 years of experience in commercial property leasing – retail/office and 5 of which have been in managerial position. How to create synergies between various tenants and retail categories, which provides a complimentary offer for customers and a strong combination of commercial tenants and between different segments of mix-used projects The real estate market; the prices, standards, and structures for the commercial real estate market in Delhi/NCR. The applicant must have good experience in dealing with cross functional team with high-level stakeholders or investors. How to identify, build and maintain trusted relationships with partners in a responsible manner, selling and sharing an idea to work together. In-depth knowledge of rental processes and documentation. A day in your life with us Ingka Centers is in the middle of an exciting journey, where we create and develop Meeting Places, into something way beyond an ordinary shopping Centre. As Leasing Business Partner, you have an important function in this journey by securing the right and most relevant retail partners in our Meeting Places in our projects. We give you the opportunity to be a part of a journey where we are taking an important step forward in development to create innovative solutions for the meeting place of tomorrow. Amongst other things you will: Provide short- and long-term asset development strategies by working with leased premises on existing and future Meeting Place projects. Drives the selection process for the Meeting Place, considering the Potential Tenants list and the Yearly Lease Plan. Provides the Meeting Place Manager and Project Development Manager with information and comments during the approval process. Responsible for evaluating available options in times of negotiations by sharing inputs and aligning with Meeting Place Manager and Project Development Manager. Aligns on selected options and retail categories with the Meeting Place Manager and Project Development Manager. Analyses tenant performance in terms of financial stability, appropriate sales levels, and relevance to the new Offer Development strategy In this position, you will be based in Gurgaon, India. Your closest manager will be the Country Leasing Manager Together as a team We’ve embarked on an exciting journey to transform our shopping centers into destinations always anchored by IKEA, and that go way beyond shopping, offering a carefully selected series of activities, events and initiatives tailored to the needs of the communities that surround them. That’s what we call “meeting places”. As a long-term partner of IKEA, we share our vision, our culture and our values, while what makes our businesses different is the way we fulfil our vision. If the idea of IKEA is to create a better life at home, we work hard to create a better everyday life outside of the home by developing virtual and physical meeting places where people can meet shop and connect with their communities. We have big plans for the future that involve expanding to new locations, opening smaller-scale concepts closer to the city centers, digitalization, and most of all, living up to shared sustainability goals. We’re constantly looking for energetic, purpose-led and creative people who’d like to join us on our journey to create meeting places around the world. Sounds exciting? There’s a lot more to know about us! Take a look at our website, read our stories and try to imagine how you can be part of our team helping us reach our goals! As a Leasing Business Partner at Ingka Centers, you will be a part of the Operations Function. The purpose of the Operations function is to optimize the Meeting Place experience for the many people and deliver sustainable business growth for our Partners and Meeting Places. Moreover, to achieve operational results, drive efficiency improvements, and enhance commercial performance and brand value of the Meeting Places. Questions and support? Let's connect! If you have any questions about this position, please contact the hiring manager Puneet Khullar at puneet.khullar@ingka.com. If you have any questions regarding the recruitment process, you are welcome to reach out to recruiter pooja.lakhani1@ingka.com We encourage you to apply as soon as possible, though no later than 17 June 2025. We’re reviewing applications continuously and might close the ad before the closing date if we find the right candidate. Please submit your application online, by clicking on the “apply” button. We are not able to handle any applications made by e-mail. Warmly welcome

Job ID: 289773 Date posted: 30/05/2025 Who you are As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. You require an education in interior design and a visual competence with a keen eye for aesthetics with an ability to generate new ideas and concepts. You should have passion for home furnishing, retailing, design and how people live at home. Be able to draw, visualise and present ideas and with a bbility to work in a fast retail environment. You should be entusiastic about assignments and working with others in a team. You should have a good attention to detail and a practical hands-on approach to work. You should have basic communication skills in English and computer proficient with knowledge and experience of using relevant software (e.g. AutoCad). You should have the ability to combine commercial, aesthetic and practical skills and to generate, visualise and present new ideas. You should possess the ability to work together with others in a team and be confident in approaching and communicating clearly with different people in various situations. You should have a flexible and hands-on approach to responsibilities as well as the ability to meet set deadlines. You should have the knowledge of home furnishing the IKEA way (living situations, style groups, store communication, furnish with light), range presentation the IKEA way (layout as a commercial tool, store media, display techniques).You should understand life at home in the local market and the outcome of market research, e.g. IKEA Customer Satisfaction Survey, IKEA Brand Capital.You should understand interior design and trends that influence home furnishing, the work method for presenting the IKEA range. IKEA Concept and IKEA Brand objectives. IKEA mechanical sales system. You should have a passion for fast-paced, future-oriented retailing, home furnishing, people’s life at home and the IKEA product range. Provide home furnishing solutions that improve people’s life at home. Constantly growing knowledge, capabilities and motivation. Driven to exceed goals and a desire to improve ways of working. Your responsibilities Your Responsibilities will include Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity. Actively contribute in the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions. Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is always minimised and stay aware of the importance of safety and the visual impact for visitors. Together as a team Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

Job ID: 292257 Date posted: 30/05/2025 Who you are You truly love working in the retail property leasing industry, where you get to develop something that excites people. By always being on top of the latest trends, you understand what tomorrow’s customers desire. In everything you do, you always have the local customers in mind, and you want to develop something beyond expectations. You enjoy working closely with others and managing productive relationships. When negotiating you always seek common ground to settle a matter of mutual interest. For you, it is natural to apply critical thinking to constantly challenge existing strategies, objectives, and ways of working. You're motivated by champion, new methods, digital systems, and processes to enhance performance and deliver better results. You like to look for new business opportunities and have an eye for new potential. To be successful in the role we believe that you bring a solid and relevant experience working with commercial real estate leasing. Preferably you have been involved in retail development projects and repositioning or redevelopment of shopping centers. You have a successful track record of leading negotiations and maintaining productive relationships. You are a true team player with great communications skills in English, who loves to work in close collaboration with colleagues and partners. Furthermore, this role will have an emphasis on working within different projects, therefore experience in project set up is key. You have expertise of: Minimum 10 years of experience in commercial property leasing – retail/office and 5 of which have been in managerial position. How to create synergies between various tenants and retail categories, which provides a complimentary offer for customers and a strong combination of commercial tenants and between different segments of mix-used projects The real estate market; the prices, standards, and structures for the commercial real estate market in Delhi/NCR. The applicant must have good experience in dealing with cross functional team with high-level stakeholders or investors. How to identify, build and maintain trusted relationships with partners in a responsible manner, selling and sharing an idea to work together. In-depth knowledge of rental processes and documentation. A day in your life with us Ingka Centers is in the middle of an exciting journey, where we create and develop Meeting Places, into something way beyond an ordinary shopping Centre. As Leasing Business Partner, you have an important function in this journey by securing the right and most relevant retail partners in our Meeting Places in our projects. We give you the opportunity to be a part of a journey where we are taking an important step forward in development to create innovative solutions for the meeting place of tomorrow. Amongst other things you will: Provide short- and long-term asset development strategies by working with leased premises on existing and future Meeting Place projects. Drives the selection process for the Meeting Place, considering the Potential Tenants list and the Yearly Lease Plan. Provides the Meeting Place Manager and Project Development Manager with information and comments during the approval process. Responsible for evaluating available options in times of negotiations by sharing inputs and aligning with Meeting Place Manager and Project Development Manager. Aligns on selected options and retail categories with the Meeting Place Manager and Project Development Manager. Analyses tenant performance in terms of financial stability, appropriate sales levels, and relevance to the new Offer Development strategy In this position, you will be based in Gurgaon, India. Your closest manager will be the Country Leasing Manager Together as a team We’ve embarked on an exciting journey to transform our shopping centers into destinations always anchored by IKEA, and that go way beyond shopping, offering a carefully selected series of activities, events and initiatives tailored to the needs of the communities that surround them. That’s what we call “meeting places”. As a long-term partner of IKEA, we share our vision, our culture and our values, while what makes our businesses different is the way we fulfil our vision. If the idea of IKEA is to create a better life at home, we work hard to create a better everyday life outside of the home by developing virtual and physical meeting places where people can meet shop and connect with their communities. We have big plans for the future that involve expanding to new locations, opening smaller-scale concepts closer to the city centers, digitalization, and most of all, living up to shared sustainability goals. We’re constantly looking for energetic, purpose-led and creative people who’d like to join us on our journey to create meeting places around the world. Sounds exciting? There’s a lot more to know about us! Take a look at our website, read our stories and try to imagine how you can be part of our team helping us reach our goals! As a Leasing Business Partner at Ingka Centers, you will be a part of the Operations Function. The purpose of the Operations function is to optimize the Meeting Place experience for the many people and deliver sustainable business growth for our Partners and Meeting Places. Moreover, to achieve operational results, drive efficiency improvements, and enhance commercial performance and brand value of the Meeting Places. Questions and support? Let's connect! If you have any questions about this position, please contact the hiring manager Puneet Khullar at [email protected] . If you have any questions regarding the recruitment process, you are welcome to reach out to recruiter [email protected] We encourage you to apply as soon as possible, though no later than 17 June 2025. We’re reviewing applications continuously and might close the ad before the closing date if we find the right candidate. Please submit your application online, by clicking on the “apply” button. We are not able to handle any applications made by e-mail. Warmly welcome

Job ID: 289773 Date posted: 30/05/2025 Who you are As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. You require an education in interior design and a visual competence with a keen eye for aesthetics with an ability to generate new ideas and concepts. You should have passion for home furnishing, retailing, design and how people live at home. Be able to draw, visualise and present ideas and with a bbility to work in a fast retail environment. You should be entusiastic about assignments and working with others in a team. You should have a good attention to detail and a practical hands-on approach to work. You should have basic communication skills in English and computer proficient with knowledge and experience of using relevant software (e.g. AutoCad). You should have the ability to combine commercial, aesthetic and practical skills and to generate, visualise and present new ideas. You should possess the ability to work together with others in a team and be confident in approaching and communicating clearly with different people in various situations. You should have a flexible and hands-on approach to responsibilities as well as the ability to meet set deadlines. You should have the knowledge of home furnishing the IKEA way (living situations, style groups, store communication, furnish with light), range presentation the IKEA way (layout as a commercial tool, store media, display techniques).You should understand life at home in the local market and the outcome of market research, e.g. IKEA Customer Satisfaction Survey, IKEA Brand Capital.You should understand interior design and trends that influence home furnishing, the work method for presenting the IKEA range. IKEA Concept and IKEA Brand objectives. IKEA mechanical sales system. You should have a passion for fast-paced, future-oriented retailing, home furnishing, people’s life at home and the IKEA product range. Provide home furnishing solutions that improve people’s life at home. Constantly growing knowledge, capabilities and motivation. Driven to exceed goals and a desire to improve ways of working. Your responsibilities Your Responsibilities will include Use home furnishing competence to create home furnishing solutions in room settings, homes, vignettes and sales support areas that reflect the IKEA identity. Actively contribute in the gathering of insights from home visit interviews and translating this knowledge into locally relevant, functional, aesthetic and commercial home furnishing solutions that exceed customer expectations and reflect home furnishing the IKEA way. Contribute to the creation of a Showroom matrix that reflects a wide variety of styles, living situations and price levels to create a good tempo with distinct visual impressions. Secure high quality, simplicity, efficiency and cost consciousness when planning and implementing all range presentation solutions using global tools and best practices. Stay up to date and knowledgeable about home furnishing, retailing and trends in order to contribute in workshops to generate creative ideas. Contribute to the content of the department action plan with initiatives that will grow the business and support long-term profitability and execute the agreed plans together with the Com&In team and other functions. Respect routines and responsibilities, work together with Com&In team and other functions, act quickly to exploit commercial opportunities and understand the impact of your actions on the financial results. Keep visitors in mind when working on the shop floor, ensure disruption is always minimised and stay aware of the importance of safety and the visual impact for visitors. Together as a team Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

Job ID: 291668 Date posted: 24/05/2025 Who you are We are looking for a passionate and experienced professional to lead IKEA’s total Public Affairs agenda in India. As a key member of the Communication leadership team, you will develop and implement strategies to engage with policy and advocacy, build strong relations, manage key stakeholders, help navigate complex situations and drive strategic communications. 15+ years of experience in public affairs, policymaking, or a related field Strong understanding of policy-making processes, regulatory landscapes, and stakeholder management Excellent strategic thinking, problem solving, communication and influencing skills Passionate about positive societal impact and sustainability Experienced in coaching, mentoring, and leading teams and people Experience working with transformation and change Guided by the IKEA/ humanistic values and a strong believer in leading by example Comfortable navigating change, ambiguity, and complex stakeholder landscapes Your responsibilities Develop and deliver the IKEA India Public Affairs strategy in line with global Ingka agenda Lead and coach a team of Public Affairs Leaders to achieve business and societal goal Build strong relations, manage key stakeholders, and map influence networks Function as a strategic partner to internal functions Monitor and respond to regulatory developments, feeding insights into business planning Contributing to building a relevant and trusted IKEA brand in India Engage and contribute to shaping policy and regulations to support growth and transformation of IKEA Integrate Public Affairs into broader communication and brand campaigns Mitigate risks and proactively work with crisis situations Representing IKEA in national and international events and forums Represent IKEA India in national and global internal forums Together as a team Our team is the voice of IKEA. We use words, pictures and videos to tell the story about IKEA, to build our brand and inspire people with our offer. We bounce ideas back and forth, we challenge each other and we are crazy passionate about communication. Of course we’re also the ones who make sure to keep all our fellow co-workers informed, engaged and connected in a constantly changing business environment. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

Job ID: 293610 Date posted: 04/06/2025 Who you are As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have Excellent ability to communicate confidently and clearly in the local language and preferably English proficiency Minimum 3 years proven experience of working as a management assistant/administrator Experience of multi-tasking situations with tight deadlines Ability to deal with sensitive and confidential matters Preferably experience of multinational companies or in a multi-unit facilities management organization, preferably in a high-volume retail sector. Excellent ability to organise and steer projects and work with people. Analytical skills Preferably, working knowledge of CAFM (computer aided facility management) systems. General knowledge of the services included in the agreed FM service scope in Ingka and good understanding of the FM delivery model, as well as the position of FM within the Ingka business Good understanding of the main FM business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on unit level Comprehensive knowledge of valid rules and routines connected to assigned work tasks, as well as an understanding of the role in the chain Good Knowledge of MS Office applications Broad knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation Good knowledge of the operation and minor maintenance of various office and communications systems Your responsibilities Support a specific unit(s) within Real Estate towards optimal business performance through organising, co-ordinating and supervising the functional processes in relation to management tasks such as business processes, preparation of reports, documents and functional meetings. Provide and contribute with administrative support within the FM scope to the Real Estate unit(s) to increase optimal performance of the business and ultimately a better customer experience Ensure simple and effective ways of working when organising, co-ordinating and supervising the FM related business processes in a unit Responsible for administration and archiving of permits, licences, certificates and reporting measures in order to stay compliant with local and international legislation as well as internal rules and requirements regarding the FM scope within Ingka Contribute with ideas and insights to the administration of FM projects and secure relevant documentation (e.g. as-built documentation) is in place Ensure clear and fast communication towards internal customers and external suppliers by coordinating general enquiries related to FM activities in the unit(s) Maintain internal communication channels to ensure co-workers are updated on relevant activities and documents Administrate office support activities for Unit FM team including labour safety, timekeeping, working schedules Together as a team As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions–with Democratic design and life cycle cost on top of our mind. We actively maintain. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need

Job ID: 293609 Date posted: 04/06/2025 Who you are As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have 10-15 years of experience in the FM industry Minimum of 2 years of experience from a managerial/team leader position within the Facility Management area Experience in a facilities management organization, preferably in a high-volume retail sector Proven skills in developing people and providing support, coaching, training, and career direction to others Ability to commuicate confidently and clearly in the local language in the unit as well as basic English Good coaching and/or mentor, advisory and facilitation skills, conflict management skills and problemsolving experience Preferably, an academic degree or professional qualification in Facilities Management (or equivalent). Budget management: Very good knowledge of how to plan, organise and manage costs and expenditures for a business or organisation Business risk management: General knowledge of how to assess and mitigate risks in a business environment Knowledge of planning for, hiring and allocating talent on assignments to meet the demands of a rapidly changing business environment Knowledge of different leadership styles (such as interdependent, indirect, situational etc.) and needs as well as appropriate use for different situations Supplier management: Good knowledge of external service provider framework and coordination of external suppliers Sustainability aspects in Facility Management: Good knowledge of how sustainability interacts with FM (energy consumption, water consumption, emissions, waste management, chemical products, IWAY, purchasing) Facility Management scope and ways of working: Good knowledge of which services are included in the agreed FM service scope in Ingka and understand the FM delivery model, as well as the position of Facility Management within the Ingka business Facility Management services: General knowledge of how to successfully deliver, organise and follow up on 'hard' (technical maintenance, IKEA Food equipment) and ‘soft’ FM services (cleaning, pest control, snow removal, waste management etc.) IT tools relevant for Facility Management: General knowledge of all relevant IT tools within Facility Management Good knowledge of IKEAs corporate identity, core values and vision of creating a better everyday life for the many people, to ensure right representation. Your responsibilities Support the Unit Facility Management Manager in leading and managing all Facility Management (FM) aspects in one or more specific units to optimize the value and efficiency of each property in a sustainable way according to the real estate scope in Ingka. Secure the delivery, on a day to day basis, of the agreed and unit-based FM services to ensure a sustainable, safe, clean and functional environment for co-workers, tenants, visitors and customers. Lead, steer, plan, coach and follow up the day to day work and development of the FM organisation within the unit(s) with a customer-centric and collaborative approach in focus • Responsible to make sure that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement to ensure a safe and operational environment for the business, co-workers, customers and other stakeholders • Implement relevant property management innovations, digital and technical solutions that meet the needs of the business and the many people Participate in Facility Review and other Ingka and external facility management related reviews Handle emergency and crisis situations in order to eliminate or minimize the consequences and possible losses and damages to the site, co-workers, tenants and customers Monitor and feedback on working methods, productivity and quality on team and individual level Play an active role in the recruitment process of new co-workers Monitor and follow up that the team (internal and external) works ethically and in compliance with internal regulations and legislation including: consumer protection, risk, environment, health and safety Create an environment where the IKEA culture is a strong and living reality that embraces the diversity of co-workers and customers. Together as a team As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain. WE ARE AN EQUAL OPPORTUNITY EMPLOYER: At IKEA we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need

WHO YOU ARE Who you are You are a service-minded and solution-driven professional who is passionate about creating safe, sustainable, and well-maintained environments for co-workers, customers, and the business. You take ownership of your area, thrive in collaboration, and are always curious to explore new and more efficient ways of doing things. You enjoy working behind the scenes to make operations run smoothly and sustainably, and you’re energized by aligning daily tasks with big-picture impact. You're comfortable working both independently and as part of a team, and your strong stakeholder management skills help you build trust and drive results. You also bring: • Minimum 3 years of hands-on experience in multi-unit facility management, preferably in a high-volume retail environment • Strong technical knowledge and practical experience with facility systems (electrical, mechanical, HVAC, automation, energy) • Knowledge of FM-related legislation, sustainability practices, and industry standards • Ability to communicate fluently in the local language and basic proficiency in English • Experience in cost control, reporting, and FM performance tools (preferably CAFM systems) • Preferably, an academic degree or professional certification in Facility Management or a related field • A strong alignment with IKEA’s culture, values, and commitment to a better everyday life for the many people YOUR RESPONSIBILITIES As a Unit Facility Management Specialist- Technical, you will support and secure efficient facility operations in your unit by managing both internal tasks and external FM service providers. Your work ensures that all areas of the unit are safe, compliant, cost-effective, and aligned with IKEA’s sustainability goals. You will: • Actively manage FM services and systems throughout the property lifecycle • Coordinate daily FM tasks and service provider performance with the Unit FM Manager • Lead and support FM audits, reviews, and compliance checks • Maintain FM tools (e.g., CAFM), ensure documentation is updated, and track permits and certifications • Participate in tender processes for new FM providers and assist in onboarding • Support sustainability and circularity goals in all FM-related operations • Contribute to budgeting, goal setting, and the unit’s annual business planning • Analyze performance data and generate reports to identify improvements and efficiencies • Work with cross-functional teams on facility-related projects and renovations TOGETHER AS A TEAM As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business. We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less

Job ID: 293461 Date posted: 05/06/2025 Who you are Who you are You are a service-minded and solution-driven professional who is passionate about creating safe, sustainable, and well-maintained environments for co-workers, customers, and the business. You take ownership of your area, thrive in collaboration, and are always curious to explore new and more efficient ways of doing things. You enjoy working behind the scenes to make operations run smoothly and sustainably, and you’re energized by aligning daily tasks with big-picture impact. You're comfortable working both independently and as part of a team, and your strong stakeholder management skills help you build trust and drive results. You also bring: Minimum 3 years of hands-on experience in multi-unit facility management, preferably in a high-volume retail environment Strong technical knowledge and practical experience with facility systems (electrical, mechanical, HVAC, automation, energy) Knowledge of FM-related legislation, sustainability practices, and industry standards Ability to communicate fluently in the local language and basic proficiency in English Experience in cost control, reporting, and FM performance tools (preferably CAFM systems) Preferably, an academic degree or professional certification in Facility Management or a related field A strong alignment with IKEA’s culture, values, and commitment to a better everyday life for the many people Your responsibilities As a Unit Facility Management Specialist- Technical, you will support and secure efficient facility operations in your unit by managing both internal tasks and external FM service providers. Your work ensures that all areas of the unit are safe, compliant, cost-effective, and aligned with IKEA’s sustainability goals. You will: Actively manage FM services and systems throughout the property lifecycle Coordinate daily FM tasks and service provider performance with the Unit FM Manager Lead and support FM audits, reviews, and compliance checks Maintain FM tools (e.g., CAFM), ensure documentation is updated, and track permits and certifications Participate in tender processes for new FM providers and assist in onboarding Support sustainability and circularity goals in all FM-related operations Contribute to budgeting, goal setting, and the unit’s annual business planning Analyze performance data and generate reports to identify improvements and efficiencies Work with cross-functional teams on facility-related projects and renovations Together as a team As engaged, open minded and curious experts in all parts of the real estate business we take responsibility for the real estate business at Ingka Group as a trustworthy, appreciated and wanted business partner. We secure new and maintain existing physical locations in order to meet the needs of the many people. We provide strategic insight based on our knowledge and understanding of the real estate portfolio in Ingka. We take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of our mind. We actively maintain and secure that our properties are kept in relevant shape for the business. We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

WHO YOU ARE As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. You should have experience in: You should have experience in: • Clear and proven ability to meet and exceed customers’ demands and thereby sell more. • Business-minded and result-driven with a customer focus. • Experience of actively selling through understanding customers and their needs. • Interest in people’s everyday life at home and home furnishing. • Ability to engage a receiver by creating a passion for your plans. • Ability to make quick decisions and take personal initiatives. • Ability to prioritise and organise your own work to make efficient use of the time available. • The right attitude and behaviour to sell actively and help customers to buy. • Ability to create a high commercial performance. • Numeracy and computer literacy. • Sales steering. • Sales location management/sales space capacity • Understanding of the local market and competition. • Understanding and active use of the manuals Selling the IKEA way, Pricing the IKEA way • Understanding Store operations the IKEA way, Range presentation the IKEA way and In-store logistics the IKEA way. YOUR RESPONSIBILITIES Your responsibilities include: • Ensure you have the right number of competent co-workers in the right place at the right time and securing that they are fully able and available to serve customers and actively help them to buy. • Ensure the shop is in excellent shape as new and fully and efficiently stocked with the four merchandising basics in place at all times and that the IKEA product range is presented in ways that inspire and satisfy customers. • Ensure your team has all the correct knowledge about the product range in your department and the IKEA services so that they can share this with IKEA customers to improve their overall shopping experience. • Understand the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers. • Take responsibility for your department goals and secure that your action plan ensures the country priorities for your Home Furnishing Business (HFB) are implemented in your store. You follow up and take action accordingly by using proven solutions and good examples. • You and your team actively sales steer to your department’s top-selling products, prioritised products (e.g. overstock/övertag) and IKEA service products in order to maximise sales and long-term profitability. • You act quickly on commercial opportunities; changing availability of products (overstock and out of stock) and customer feedback (10 most asked questions). • You keep an active eye on the competition and take appropriate action when necessary which you communicate to your matrix partner in the Service Office. • You develop your team and its individual members and ensure you have a succession in place. • You actively promote the IKEA social and environmental commitment and work with your team to understand how, together, you can contribute to sustainability. TOGETHER AS A TEAM We are the ones meeting our customers – in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability. Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept – a concept that helps millions of customers create a better everyday life! We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less

WHO YOU ARE You are a service-minded and solution-driven professional who is passionate about creating safe, sustainable, and well-maintained environments for co-workers, customers, and the business. You take ownership of your area, thrive in collaboration, and are always curious to explore new and more efficient ways of doing things. You enjoy working behind the scenes to make operations run smoothly and sustainably, and you’re energized by aligning daily tasks with big-picture impact. You're comfortable working both independently and as part of a team, and your strong stakeholder management skills help you build trust and drive results. You also bring: Minimum 5+ years of hands-on experience Facility Management and overall, 10 years in multi-unit facility management, preferably in a high-volume retail environment Strong technical knowledge and practical experience with facility systems (electrical, mechanical, HVAC, automation, energy) Knowledge of FM-related legislation, sustainability practices, and industry standards Ability to communicate fluently in the local language and basic proficiency in English Experience in cost control, reporting, and FM performance tools (preferably CAFM systems) Preferably, an academic degree or professional certification in Facility Management or a related field A strong alignment with IKEA’s culture, values, and commitment to a better everyday life for the many people YOUR RESPONSIBILITIES As a Unit Facility Management Specialist, you will support and secure efficient facility operations in your unit by managing both internal tasks and external FM service providers. Your work ensures that all areas of the unit are safe, compliant, cost-effective, and aligned with IKEA’s sustainability goals. You will: Actively manage FM services and systems throughout the property lifecycle Coordinate daily FM tasks and service provider performance with the Unit FM Manager Lead and support FM audits, reviews, and compliance checks Maintain FM tools (e.g., CAFM), ensure documentation is updated, and track permits and certifications Participate in tender processes for new FM providers and assist in onboarding Support sustainability and circularity goals in all FM-related operations Contribute to budgeting, goal setting, and the unit’s annual business planning Analyze performance data and generate reports to identify improvements and efficiencies Work with cross-functional teams on facility-related projects and renovations TOGETHER AS A TEAM Without us our many co-workers and customers wouldn’t have an IKEA to go to. We make sure to secure, build and maintain our physical locations - from stores to offices to factories – to meet the needs of the many people. Together we lead the way in delivering safe, compliant, sustainable, and innovative solutions for every property. And we feel a great sense of pride in seeing everything working smoothly! We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less

Job ID: 293073 Date posted: 06/06/2025 Who you are You are a service-minded and solution-driven professional who is passionate about creating safe, sustainable, and well-maintained environments for co-workers, customers, and the business. You take ownership of your area, thrive in collaboration, and are always curious to explore new and more efficient ways of doing things. You enjoy working behind the scenes to make operations run smoothly and sustainably, and you’re energized by aligning daily tasks with big-picture impact. You're comfortable working both independently and as part of a team, and your strong stakeholder management skills help you build trust and drive results. You also bring: Minimum 5+ years of hands-on experience Facility Management and overall, 10 years in multi-unit facility management, preferably in a high-volume retail environment Strong technical knowledge and practical experience with facility systems (electrical, mechanical, HVAC, automation, energy) Knowledge of FM-related legislation, sustainability practices, and industry standards Ability to communicate fluently in the local language and basic proficiency in English Experience in cost control, reporting, and FM performance tools (preferably CAFM systems) Preferably, an academic degree or professional certification in Facility Management or a related field A strong alignment with IKEA’s culture, values, and commitment to a better everyday life for the many people Your responsibilities As a Unit Facility Management Specialist, you will support and secure efficient facility operations in your unit by managing both internal tasks and external FM service providers. Your work ensures that all areas of the unit are safe, compliant, cost-effective, and aligned with IKEA’s sustainability goals. You will: Actively manage FM services and systems throughout the property lifecycle Coordinate daily FM tasks and service provider performance with the Unit FM Manager Lead and support FM audits, reviews, and compliance checks Maintain FM tools (e.g., CAFM), ensure documentation is updated, and track permits and certifications Participate in tender processes for new FM providers and assist in onboarding Support sustainability and circularity goals in all FM-related operations Contribute to budgeting, goal setting, and the unit’s annual business planning Analyze performance data and generate reports to identify improvements and efficiencies Work with cross-functional teams on facility-related projects and renovations Together as a team Without us our many co-workers and customers wouldn’t have an IKEA to go to. We make sure to secure, build and maintain our physical locations - from stores to offices to factories – to meet the needs of the many people. Together we lead the way in delivering safe, compliant, sustainable, and innovative solutions for every property. And we feel a great sense of pride in seeing everything working smoothly! We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need.

WHO YOU ARE As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance. You are energized by increasing customer value, driving business growth and contributing to overall success and results through people as well as motivated by leading and developing people. For this role we believe you have formal qualifications in Sales, Business Management or equivalent Minimum 10 years of experience of working with sales operations and delivering results. Minimum 5 years of experience in leading and influencing co-workers .Experience from retail, preferably home furnishing sector Experience in planning, driving output and measuring performance (business) • Broad knowledge of IKEA concept, brand objectives, values and vision • Broad knowledge of IKEA tools, processes and cycles • Good knowledge of change management methods and tools as well as stakeholder management • Broad knowledge of the IKEA multichannel reality and online customer behaviours • Broad knowledge of operational plans and goals as well as follow up on KPIs • Broad knowledge of how consumer acts, feels and behaves in a retail environment to apply the insights in the shopping experience design in all touch points • Broad knowledge about the local market environment, expectations from customers today and tomorrow to secure • Ability to adapt the communication based on the recipients (eg; should be able to draft different types of messages while sharing with Country MT vs Sales co-workers in the country). • Should have confidence to present performance insights to varied types of audiences. Eg; Country Management Team, Commercial Management Team, Service Office meetings, etc. Ability to manage challenging question (anticipate in advance). • Establish a clear split of responsibilities within the SP team. • Ability to recognize what needs to be handled directly by SPTL and what can be delegated to the team. • Should be detail oriented and have a passion for numbers • Eagerness to drill down and identify root causes for problems • Should be willing to learn more about the range, processes, commercial strategies • Passion for continuous improvement when it comes to tools and ways of working: High focus on efficiency, automation in reporting, eliminating non-value added work. YOUR RESPONSIBILITIES To act as an advisor to Selling manager by leveraging deep insights of the sales performance and business performance, as well as the demand of the market to drive sales, profitability and increase conversion across all touchpoints. To lead pricing, sales and forecasting processes, ultimately accountable for sales & supply agreement. • Analyse sales performance in order to contribute insight and advice to the Selling Manager and the entire Selling Team • Monitor and act on sales, margin and supply planning to secure maximization of sales and profit • Accountable for sales, gross margin and supply planning across channels • Responsible for coordinating pricing and forecasting across Home Furnishing Business Areas (HFBs) for all sales channels and also IKEA Business • Lead, coach and develop a high performing sales support team that will strongly contribute to reach the common objectives and goals (e.g. growth, profitability, brand positioning, customer experience) • Act as a member of the Selling team and proactively contribute to Selling plan/output in order to deliver to the common objectives and goals • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and to maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture) • Contribute to the integrated multichannel executions/output of the selling function in order to contribute to the business goals • Responsible for measuring sales performance to maximize efficiency and effectiveness, and to ensure performance excellence throughout the year • Be an active player in driving an open and sharing climate, be a role model of the IKEA values and contribute to the transformation of IKEA • Responsible to communicate to large audiences via email (either disseminating info from global, sharing updates/alerts on performance or requesting for inputs): Keep the communication clear, simple and direct. Able to explain the context/purpose clearly and share clear instructions with deadlines TOGETHER AS A TEAM We deliver sustainable, extraordinary growth by creating a new, unique, inspiring and convenient meeting with the customers. We deliver a multi-channel experience that adds value to the many people and inspires a home furnishing movement. We are an equal opportunity employer: At IKEA, we value diverse backgrounds, perspectives, and skills. We are committed to providing coworkers with a work environment free of discrimination and harassment. We encourage individualism and invite you to come join our team and be yourself with us! We are an Equal Employment Opportunity employer and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristic protected by law. All employment decisions are based on qualifications, merit and business need. Show more Show less