KiWi Kisan Window is a window of opportunity & a platform for local farmers across India to present the world with health conscious foods. KIWI is an initiative to encourage a responsible, healthy and better lifestyle around the world by promoting organic and conscious food collected from farmers across India. We work sincerely to bring the freshest and finest quality products to our customers. Our objective is to provide the best sensory experience for all human senses. Our products look good when you see them. Smell good when you smell them. Feel good when you touch them. Taste good when you taste them.
Dehradun, Uttarakhand
INR Not disclosed
On-site
Full Time
Job Title: Performance Marketing Specialist Company: KIWI Kisan Window, Pvt. Ltd. Location: Dehradun, Uttarakhand Job Overview: We are seeking a results-driven Performance Marketing Specialist to manage, optimize, and execute digital marketing campaigns for KIWI Kisan Window's D2C platforms. The ideal candidate will focus on driving sales, maximizing ROI, and ensuring budget efficiency while collaborating across teams to deliver impactful marketing initiatives. Key Responsibilities: Develop and implement monthly performance marketing strategies with accurate forecasts. Develop and execute PPC advertising strategies across Meta Ads , and other platforms to meet business objectives and KPIs. Conduct keyword research , ad copywriting , and audience targeting to optimize campaign performance and maximize ROI. Monitor and analyze metrics, such as click-through rates, conversion rates, and cost-per-acquisition, making data-driven optimizations for continuous improvement.Maintain a return on ad spend (ROAS) of 2 or higher. Collaborate with the marketing team to create integrated campaigns and ensure consistency across digital channels. Stay updated on the latest industry trends, platform updates, and PPC best practices to inform strategies. Provide regular reports and insights, showcasing the impact of campaigns on business growth. Test new ad formats, bidding strategies, and targeting options to stay ahead of the competition. Qualifications: Minimum 2 years of experience in digital or performance marketing, preferably in D2C., with a strong focus on Meta Ads. Proven track record of managing successful PPC campaigns with measurable results. Ability to adapt to fast-paced environments and meet tight deadlines. Experience with A/B testing and conversion rate optimization (CRO) techniques. Excellent communication and collaboration skills to work effectively within a team. What We Offer: Innovative Work Environment: Be part of a team that values creativity, collaboration, and innovation. Career Growth Opportunities: Enjoy professional development and opportunities for advancement. Continuous Learning: Access tools, technologies, and resources to stay at the forefront of performance marketing. Who We Are: KIWI Kisan Window is a pioneering and innovative food brand dedicated to delivering the Healthy Unique Flavours of India to every household. As a bridge between farmers and consumers, we are committed to promoting sustainable practices, empowering farmers, and offering high-quality, farm-fresh products that celebrate India’s rich culinary heritage. Our journey has been fueled by a passion for redefining how people experience food—bringing fresh, authentic, and health-focused products to the forefront. Featured in Shark Tank India Season 4 , we are proud to be recognized for our entrepreneurial spirit, innovation, and commitment to excellence. How to Apply: Send your resume and cover letter to career@kisanwindow.com or cmo@kisanwindow.com . We’re excited to hear from you! Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹60,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
India
INR 0.3 - 0.5 Lacs P.A.
On-site
Full Time
Job Title: Customer Lifecycle Manager Location: Dehradun Experience: 4-8 years in CRM, Retention Marketing, or Lifecycle Management for FMCG/D2C brands. About Kiwi Kisan Window Kiwi Kisan Window is an omnichannel FMCG brand offering 250+ healthy & unique flavors of India including: Healthy Kitchen Essentials:Pulses, oils, spices, flours, millets, dry fruits Healthy Snacks & Beverages: Trail mixes, mukhwas, millet noodles, teas, and functional drinks Retail Stores: 8 - Scaling to 35 by March 2026 D2C Website & Quick Commerce: Rapid 10x scale-up across Zepto, Blinkit, Instamart As featured on Shark Tank India (Season 4, Episode 5), we're on a mission to redefine how India eats - and we're hiring a Customer Lifecycle Manager to build powerful retention journeys and maximize LTV. Role Overview You'll be responsible for designing and managing the entire post-acquisition journey - from welcome flows and onboarding to churn win-backs and loyalty campaigns for both online and offline customer. Your goal: maximize repeat purchase rate, AOV, and customer lifetime value across channels. Key Responsibilities 1 Lifecycle Strategy & Planning - Map customer journeys and identify key lifecycle stages: new, active, high-value, dormant, churned - Define communication triggers and touchpoints for each stage across email, WhatsApp, SMS, web notification. - Segment customers using RFM and behavior data to personalize messaging 2 CRM & Automation Campaigns - Build and optimize flows using tools like Bitespeed, Shopify, WebEngage, MoEngage, or any CRM. - Manage welcome sequences, reorder nudges, replenishment flows, loyalty campaigns, and subscription renewals - A/B test content, send times, discount strategies, and CTAs to improve performance 3 Data-Driven Retention & Upsell Tactics - Monitor KPIs : Repeat Rate, LTV, CAC Payback, Churn Rate, AOV - Launch cross-sell and bundling campaigns (e.g., "Healthy Snacking Add-ons", "Smart Kitchen Combos") - Identify at-risk customers and trigger win-back campaigns with curated offers and storytelling 4 Loyalty, Referral & Subscription Programs - Build scalable loyalty/reward frameworks to increase stickiness and repeat frequency - Partner with tech/ops to launch or improve a subscription model for core SKUs (ghee, oils, snacks) - Drive referral marketing loops and build community features to deepen brand connection 5 Collaboration & Insights - Collaborate with - CX, product, and brand teams- to improve journey gaps and UX - Translate customer feedback and ticket trends into better communication and retention triggers - Present - monthly lifecycle dashboards- to founders and growth leads Key Performance Indicators (KPIs) - Repeat Purchase Rate- : Target - 70% within 45 days - Customer Lifetime Value (LTV):- Increase LTV by 30% over 6 months - Churn Rate:- Reduce drop-off from first-time buyers by 25% - AOV Growth:- Drive bundling and upsell strategies that lift average order value - WhatsApp Metrics:- Open rate - 50%, CTR - 10%, Unsub < 0.5% Who Should Apply ? - 4-8 years experience in CRM, retention, or lifecycle marketing for FMCG, D2C, or subscription-based brands - Hands-on with BiteSpeed, Shopify, Advance Excel, AI and any other CRM. - Strong command of customer segmentation, behavioral data, and funnel analytics. - Creative and analytical mindset - able to test, learn, and scale rapidly - Familiarity with Shopify, GA4, Meta pixel tracking, and attribution modeling. - Bonus if you've worked at: The Whole Truth, Farmley, Yoga Bar, Epigamia, Slurrp Farm, etc. Why Join Kiwi Kisan Window ? - Lead retention strategy- for a brand scaling 10x across D2C and retail - Own the entire lifecycle function- from first touch to brand loyalty - Collaborate with founders- and top-tier teams to build a customer-obsessed company - Work in a Shark Tank-featured company- shaping the future of food in India Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Ability to commute/relocate: Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred) Experience: Bitespeed Software: 1 year (Required) Work Location: In person
Dehradun, Uttarakhand
INR Not disclosed
On-site
Full Time
Job Title: Customer Lifecycle Manager Location: Dehradun Experience: 4-8 years in CRM, Retention Marketing, or Lifecycle Management for FMCG/D2C brands. About Kiwi Kisan Window Kiwi Kisan Window is an omnichannel FMCG brand offering 250+ healthy & unique flavors of India including: Healthy Kitchen Essentials:Pulses, oils, spices, flours, millets, dry fruits Healthy Snacks & Beverages: Trail mixes, mukhwas, millet noodles, teas, and functional drinks Retail Stores: 8 - Scaling to 35 by March 2026 D2C Website & Quick Commerce: Rapid 10x scale-up across Zepto, Blinkit, Instamart As featured on Shark Tank India (Season 4, Episode 5), we're on a mission to redefine how India eats - and we're hiring a Customer Lifecycle Manager to build powerful retention journeys and maximize LTV. Role Overview You'll be responsible for designing and managing the entire post-acquisition journey - from welcome flows and onboarding to churn win-backs and loyalty campaigns for both online and offline customer. Your goal: maximize repeat purchase rate, AOV, and customer lifetime value across channels. Key Responsibilities 1 Lifecycle Strategy & Planning - Map customer journeys and identify key lifecycle stages: new, active, high-value, dormant, churned - Define communication triggers and touchpoints for each stage across email, WhatsApp, SMS, web notification. - Segment customers using RFM and behavior data to personalize messaging 2 CRM & Automation Campaigns - Build and optimize flows using tools like Bitespeed, Shopify, WebEngage, MoEngage, or any CRM. - Manage welcome sequences, reorder nudges, replenishment flows, loyalty campaigns, and subscription renewals - A/B test content, send times, discount strategies, and CTAs to improve performance 3 Data-Driven Retention & Upsell Tactics - Monitor KPIs : Repeat Rate, LTV, CAC Payback, Churn Rate, AOV - Launch cross-sell and bundling campaigns (e.g., "Healthy Snacking Add-ons", "Smart Kitchen Combos") - Identify at-risk customers and trigger win-back campaigns with curated offers and storytelling 4 Loyalty, Referral & Subscription Programs - Build scalable loyalty/reward frameworks to increase stickiness and repeat frequency - Partner with tech/ops to launch or improve a subscription model for core SKUs (ghee, oils, snacks) - Drive referral marketing loops and build community features to deepen brand connection 5 Collaboration & Insights - Collaborate with - CX, product, and brand teams- to improve journey gaps and UX - Translate customer feedback and ticket trends into better communication and retention triggers - Present - monthly lifecycle dashboards- to founders and growth leads Key Performance Indicators (KPIs) - Repeat Purchase Rate- : Target - 70% within 45 days - Customer Lifetime Value (LTV):- Increase LTV by 30% over 6 months - Churn Rate:- Reduce drop-off from first-time buyers by 25% - AOV Growth:- Drive bundling and upsell strategies that lift average order value - WhatsApp Metrics:- Open rate - 50%, CTR - 10%, Unsub < 0.5% Who Should Apply ? - 4-8 years experience in CRM, retention, or lifecycle marketing for FMCG, D2C, or subscription-based brands - Hands-on with BiteSpeed, Shopify, Advance Excel, AI and any other CRM. - Strong command of customer segmentation, behavioral data, and funnel analytics. - Creative and analytical mindset - able to test, learn, and scale rapidly - Familiarity with Shopify, GA4, Meta pixel tracking, and attribution modeling. - Bonus if you've worked at: The Whole Truth, Farmley, Yoga Bar, Epigamia, Slurrp Farm, etc. Why Join Kiwi Kisan Window ? - Lead retention strategy- for a brand scaling 10x across D2C and retail - Own the entire lifecycle function- from first touch to brand loyalty - Collaborate with founders- and top-tier teams to build a customer-obsessed company - Work in a Shark Tank-featured company- shaping the future of food in India Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Ability to commute/relocate: Dehradun, Uttarakhand: Reliably commute or planning to relocate before starting work (Preferred) Experience: Bitespeed Software: 1 year (Required) Work Location: In person
Gurugram
INR 6.0 - 8.4 Lacs P.A.
Work from Office
Full Time
Responsibilities: Handling B2B/ Institutional Sales Corporate Gifting/Sales Client Relationship
Dehradun, Uttarakhand
INR 0.1128 - 0.00042 Lacs P.A.
On-site
Full Time
ob Overview: We are seeking a detail-oriented and proactive Purchase Administrator to join our team. The role involves overseeing procurement processes, managing vendor relationships, and ensuring the timely purchase of goods and services essential to our operations. The ideal candidate will possess strong organizational skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Procurement and Purchasing: Source, negotiate, and purchase goods and services based on the company’s requirements. Maintain an updated list of suppliers, vendors, and pricing information. Ensure all purchases comply with the company’s policies and budget constraints. Vendor Management: Establish and maintain positive relationships with vendors and suppliers. Evaluate supplier performance and negotiate contracts to secure the best terms. Handle inquiries and resolve any issues or discrepancies with suppliers. Inventory Management: Monitor and maintain stock levels to ensure uninterrupted business operations. Coordinate with warehouse and operations teams for inventory updates and needs. Documentation and Reporting: Prepare and process purchase orders and invoices accurately and promptly. Maintain detailed records of procurement activities for audits and reporting. Generate periodic reports on purchasing trends, cost savings, and supplier performance. Coordination and Communication: Collaborate with internal departments to understand procurement needs. Coordinate delivery schedules and ensure timely receipt of goods and services. Job Types: Full-time, Permanent Pay: ₹11,280.42 - ₹33,731.17 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
India
INR 0.1128 - 0.33731 Lacs P.A.
On-site
Full Time
ob Overview: We are seeking a detail-oriented and proactive Purchase Administrator to join our team. The role involves overseeing procurement processes, managing vendor relationships, and ensuring the timely purchase of goods and services essential to our operations. The ideal candidate will possess strong organizational skills, a keen eye for detail, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Procurement and Purchasing: Source, negotiate, and purchase goods and services based on the company’s requirements. Maintain an updated list of suppliers, vendors, and pricing information. Ensure all purchases comply with the company’s policies and budget constraints. Vendor Management: Establish and maintain positive relationships with vendors and suppliers. Evaluate supplier performance and negotiate contracts to secure the best terms. Handle inquiries and resolve any issues or discrepancies with suppliers. Inventory Management: Monitor and maintain stock levels to ensure uninterrupted business operations. Coordinate with warehouse and operations teams for inventory updates and needs. Documentation and Reporting: Prepare and process purchase orders and invoices accurately and promptly. Maintain detailed records of procurement activities for audits and reporting. Generate periodic reports on purchasing trends, cost savings, and supplier performance. Coordination and Communication: Collaborate with internal departments to understand procurement needs. Coordinate delivery schedules and ensure timely receipt of goods and services. Job Types: Full-time, Permanent Pay: ₹11,280.42 - ₹33,731.17 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
Dehradun, Uttarakhand
INR Not disclosed
On-site
Full Time
Job Description: Customer Care Executive Job Title : Customer Care Executive Location : Dehradun, Uttarakhand Position Summary: We are seeking a dedicated and empathetic Customer Care Executive to join our team. The ideal candidate will have a passion for delivering exceptional customer service, resolving issues efficiently, and maintaining high levels of customer satisfaction. As a Customer Care Executive, you will be the primary point of contact for our customers, helping them with inquiries, complaints, and providing them with information about our products and services. Key Responsibilities: Customer Interaction: Handle inbound and outbound customer calls, emails, and chats in a professional and courteous manner. Issue Resolution: Address customer complaints and resolve issues promptly and efficiently, escalating complex cases to higher authorities when necessary. Product Knowledge: Maintain a deep understanding of the company’s products and services to provide accurate information to customers. Follow-up: Ensure timely follow-up on customer interactions, providing updates and resolutions as needed. Documentation: Record and update customer information in the company’s CRM system, ensuring accuracy and completeness. Feedback: Gather and report customer feedback to help improve products, services, and customer experience. Team Collaboration: Work closely with other departments, such as Sales, Marketing, and Technical Support, to ensure customer issues are resolved efficiently. Adherence to Policies: Ensure compliance with company policies, procedures, and standards in all customer interactions. Qualifications: Education: High school diploma or equivalent required; Bachelor’s degree preferred. Experience: Minimum of 1-2 years of experience in customer service or a related field. Skills: Excellent communication skills, both verbal and written. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in using CRM software and other customer service tools. Patience, empathy, and the ability to remain calm under pressure. Key Competencies: Customer Focus: Passionate about providing outstanding service and creating a positive customer experience. Adaptability: Flexible and able to adapt to changing customer needs and priorities. Team Player: Collaborative and able to work effectively within a team environment. Time Management: Ability to prioritize tasks and manage time efficiently. Technical Proficiency: Comfortable with using technology and able to quickly learn new systems. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Education: Bachelor's (Required) Experience: Customer care Executive: 1 year (Required) Customer service: 1 year (Required) Language: English (Required) Work Location: In person
India
INR 0.35 - 0.5 Lacs P.A.
On-site
Full Time
Job Overview: We are looking for a Quick Commerce Specialist who understands the nuances of the quick commerce supply chain and has experience working with FMCG brands in the quick commerce space. The ideal candidate should have strong relationships with platforms such as Zepto and Blinkit and be able to drive business growth through these channels. Key Responsibilities: Develop and execute strategies to expand KIWI Kisan Window’s presence in the quick commerce space. Understand and manage the quick commerce supply chain, ensuring efficient product distribution and availability. Collaborate with Zepto, Blinkit, and other quick commerce platforms to drive sales and optimize product visibility. Work closely with FMCG brands to ensure best practices in pricing, promotions, and inventory management. Coordinate with internal teams to ensure seamless order fulfillment and logistics. Analyze sales performance and consumer behavior trends to improve strategies. Build and maintain strong relationships with key stakeholders in the quick commerce industry. Stay updated with industry trends and innovations to keep KIWI Kisan Window competitive. Qualifications & Experience: Develop and execute strategies to expand KIWI Kisan Window’s presence in the Quick Commerce space. Understand and manage the quick commerce supply chain, ensuring efficient product distribution and availability. Collaborate with Zepto, Blinkit, and other quick commerce platforms to drive sales and optimize product visibility. Work closely with FMCG brands to ensure best practices in pricing, promotions, and inventory management. Coordinate with internal teams to ensure seamless order fulfillment and logistics. Analyze sales performance and consumer behavior trends to improve strategies. Build and maintain strong relationships with key stakeholders in the quick commerce industry. Stay updated with industry trends and innovations to keep KIWI Kisan Window competitive. What We Offer: Career Growth & Impact: Be part of a fast-growing brand making a mark in the food industry. Innovative Work Culture: Join a team that values creativity, collaboration, and customer-centric solutions. Performance-Based Incentives: Enjoy competitive bonuses and rewards for outstanding sales performance. Continuous Learning & Development: Gain access to mentorship, tools, and resources for career advancement. Who We Are: KIWI Kisan Window is a pioneering and innovative food brand committed to delivering the Healthy Unique Flavours of India to every household. As a bridge between farmers and consumers, we focus on sustainable practices, farmer empowerment, and offering premium, farm-fresh products that celebrate India’s diverse culinary heritage. Our journey has been fueled by a passion for redefining how people experience food—bringing fresh, authentic, and health-focused products to the forefront. Featured in Shark Tank India Season 4, we take pride in our entrepreneurial spirit, commitment to excellence, and mission to take handmade to the world. How to Apply: Send your resume and cover letter to career@kisanwindow.com with the subject line “Application for Quick Commerce Manager - KIWI Kisan Window.” We look forward to hearing from you! Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
India
INR 1.90025 - 7.78561 Lacs P.A.
On-site
Full Time
Job Title: Control Tower Lead Company: KIWI Kisan Window, Pvt. Ltd. Location: Dehradun, Uttarakhand Job Type: Full-time Job Summary: We are seeking an experienced and detail-oriented Control Tower Lead to manage and oversee our end-to-end supply chain visibility, coordination, and issue resolution processes. The ideal candidate will play a critical role in ensuring seamless execution across procurement, production, inventory, logistics, and order fulfillment operations through a centralized control tower approach. Key Responsibilities:Control Tower Implementation & Operations: Design, implement, and manage a scalable control tower system for real-time visibility across the full supply chain. Integrate data from multiple systems and departments to enable proactive issue identification and resolution. Oversee logistics planning and last-mile delivery operations to ensure efficiency and SLA adherence. Supply Chain Optimization & Analytics: Develop and execute strategies to optimize end-to-end supply chain processes with a focus on scalability, cost reduction, and service quality. Monitor and analyze key performance indicators (KPIs), identify bottlenecks, and drive performance improvements. Create and maintain operational dashboards and performance reports for leadership visibility. Collaboration & Stakeholder Management: Collaborate with cross-functional teams including procurement, logistics, sales, operations, and technology for seamless coordination. Communicate updates, performance trends, and resolutions with internal and external stakeholders. Build and nurture vendors, 3PL, and partner relationships; support negotiations for favorable service terms. Issue Resolution & Risk Management: Identify potential disruptions in the supply chain and work across teams to develop mitigation plans. Resolve issues related to order fulfillment, transportation, inventory, TATs, and SLAs in real time. Proactively monitor market trends, logistics risks, and compliance updates to ensure business continuity. Continuous Improvement & Compliance: Champion continuous improvement initiatives leveraging best practices and emerging technologies. Ensure adherence to industry regulations and internal SOPs across all operational processes. Stay updated on industry trends, compliance requirements, and competitive practices. Qualifications & Skills: Education: Minimum Graduate; preference for B.Tech + MBA. Experience: 4–5 years of experience in Central Operations, Control Tower Management, or Data-Driven Ops roles, preferably in e-commerce, quick-commerce, or the FMCG supply chain industry. Technical Skills: Strong data handling and analytical skills (Excel, SQL, Python/R preferred). Proficient in dashboarding and analytics tools (Power BI, Tableau, Google Data Studio). Experience with ERP and control tower systems. Soft Skills: Excellent decision-making, problem-solving, and communication abilities. Strong stakeholder and team management skills; ability to thrive in high-pressure environments. Ability to prioritize, manage multiple issues, and deliver results in dynamic conditions. What We Offer: Career Growth & Impact: Be part of a fast-growing brand making a mark in the food industry. Innovative Work Culture: Join a team that values creativity, collaboration, and customer-centric solutions. Performance-Based Incentives: Enjoy competitive bonuses and rewards for outstanding sales performance. Continuous Learning & Development: Gain access to mentorship, tools, and resources for career advancement. Who We Are: KIWI Kisan Window is a pioneering and innovative food brand committed to delivering the Healthy Unique Flavours of India to every household. As a bridge between farmers and consumers, we focus on sustainable practices, farmer empowerment, and offering premium, farm-fresh products that celebrate India’s diverse culinary heritage. Our journey has been fueled by a passion for redefining how people experience food—bringing fresh, authentic, and health-focused products to the forefront. Featured in Shark Tank India Season 4 , we take pride in our entrepreneurial spirit, commitment to excellence, and mission to take handmade to the world. How to Apply: Send your resume and cover letter to career@kisanwindow.com with the subject line “Application for Control Tower Lead- KIWI Kisan Window.” We look forward to hearing from you! Job Types: Full-time, Permanent Pay: ₹190,024.74 - ₹778,560.87 per year Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
Dehradun, Uttarakhand
INR 1.90024 - 7.7856 Lacs P.A.
On-site
Full Time
Job Title: Control Tower Lead Company: KIWI Kisan Window, Pvt. Ltd. Location: Dehradun, Uttarakhand Job Type: Full-time Job Summary: We are seeking an experienced and detail-oriented Control Tower Lead to manage and oversee our end-to-end supply chain visibility, coordination, and issue resolution processes. The ideal candidate will play a critical role in ensuring seamless execution across procurement, production, inventory, logistics, and order fulfillment operations through a centralized control tower approach. Key Responsibilities:Control Tower Implementation & Operations: Design, implement, and manage a scalable control tower system for real-time visibility across the full supply chain. Integrate data from multiple systems and departments to enable proactive issue identification and resolution. Oversee logistics planning and last-mile delivery operations to ensure efficiency and SLA adherence. Supply Chain Optimization & Analytics: Develop and execute strategies to optimize end-to-end supply chain processes with a focus on scalability, cost reduction, and service quality. Monitor and analyze key performance indicators (KPIs), identify bottlenecks, and drive performance improvements. Create and maintain operational dashboards and performance reports for leadership visibility. Collaboration & Stakeholder Management: Collaborate with cross-functional teams including procurement, logistics, sales, operations, and technology for seamless coordination. Communicate updates, performance trends, and resolutions with internal and external stakeholders. Build and nurture vendors, 3PL, and partner relationships; support negotiations for favorable service terms. Issue Resolution & Risk Management: Identify potential disruptions in the supply chain and work across teams to develop mitigation plans. Resolve issues related to order fulfillment, transportation, inventory, TATs, and SLAs in real time. Proactively monitor market trends, logistics risks, and compliance updates to ensure business continuity. Continuous Improvement & Compliance: Champion continuous improvement initiatives leveraging best practices and emerging technologies. Ensure adherence to industry regulations and internal SOPs across all operational processes. Stay updated on industry trends, compliance requirements, and competitive practices. Qualifications & Skills: Education: Minimum Graduate; preference for B.Tech + MBA. Experience: 4–5 years of experience in Central Operations, Control Tower Management, or Data-Driven Ops roles, preferably in e-commerce, quick-commerce, or the FMCG supply chain industry. Technical Skills: Strong data handling and analytical skills (Excel, SQL, Python/R preferred). Proficient in dashboarding and analytics tools (Power BI, Tableau, Google Data Studio). Experience with ERP and control tower systems. Soft Skills: Excellent decision-making, problem-solving, and communication abilities. Strong stakeholder and team management skills; ability to thrive in high-pressure environments. Ability to prioritize, manage multiple issues, and deliver results in dynamic conditions. What We Offer: Career Growth & Impact: Be part of a fast-growing brand making a mark in the food industry. Innovative Work Culture: Join a team that values creativity, collaboration, and customer-centric solutions. Performance-Based Incentives: Enjoy competitive bonuses and rewards for outstanding sales performance. Continuous Learning & Development: Gain access to mentorship, tools, and resources for career advancement. Who We Are: KIWI Kisan Window is a pioneering and innovative food brand committed to delivering the Healthy Unique Flavours of India to every household. As a bridge between farmers and consumers, we focus on sustainable practices, farmer empowerment, and offering premium, farm-fresh products that celebrate India’s diverse culinary heritage. Our journey has been fueled by a passion for redefining how people experience food—bringing fresh, authentic, and health-focused products to the forefront. Featured in Shark Tank India Season 4 , we take pride in our entrepreneurial spirit, commitment to excellence, and mission to take handmade to the world. How to Apply: Send your resume and cover letter to career@kisanwindow.com with the subject line “Application for Control Tower Lead- KIWI Kisan Window.” We look forward to hearing from you! Job Types: Full-time, Permanent Pay: ₹190,024.74 - ₹778,560.87 per year Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
India
INR 2.4 - 3.6 Lacs P.A.
On-site
Full Time
Job Title: Senior Executive – Quality Assurance / Quality Control (QA/QC) Location: Vikasnagar, Uttarakhand Job Type: Full-Time, On-site About KIWI Kisan Window KIWI Kisan Window is an innovative and rapidly growing food brand committed to bringingHealthy Unique Flavours of India to every household. We connect farmers and consumersthrough sustainable sourcing, premium quality, and a mission to take handmade and authenticIndian produce to the world. Role Summary: We are looking for a detail-oriented and experienced Sr. Executive – QA/QC to ensure the highest quality standards across our fresh produce, grocery SKUs, packaging processes, and warehouse operations. The candidate will be responsible for monitoring, improving, and enforcing quality across raw materials, production, labeling, packaging, and dispatch processes, ensuring compliance with FSSAI, SOPs, and company protocols. Key Responsibilities:Quality Assurance Define and implement QA protocols for fresh, processed, and packaged food items. Ensure product quality meets internal standards and FSSAI regulations. Approve incoming raw materials by confirming specifications and conducting visual/physical checks. Conduct regular audits at vendors and internal processing units. Quality Control Perform and supervise quality checks across stages: receiving, processing, packaging, and dispatch. Monitor parameters like moisture content, microbial load (where relevant), packaging integrity, and label accuracy. Implement batch-wise QC reporting and traceability. Packaging &Label Control Check labeling compliance: MRP, date of packaging, batch no., expiry, nutritional info. Ensure correct packaging material usage as per SKU standards. Documentation & Compliance Maintain QA/QC documentation: checklists, batch records, test reports, and deviation logs. Support FSSAI, HACCP, and other regulatory audits. Drive adherence to SOPs and hygiene protocols (5S, GMP). Training & Team Coordination Train warehouse, processing, and packing staff on quality and hygiene standards. Work closely with procurement, production, and dispatch teams to resolve quality issues. Key Requirements: B.Sc./M.Sc. in Food Technology, Microbiology, or a related field. Minimum 3–5 years of hands-on experience in QA/QC in food processing, FMCG, agritech, or grocery brands. Strong knowledge of FSSAI regulations, shelf-life standards, food safety practices, and packaging QC. Experience with quality tools: checklists, RCA (Root Cause Analysis), 5 Why, and CAPA. Proficiency in MS Excel, Google Sheets, and basic data reporting. Good communication and team coordination skills. Ability to work in fast-paced, multi-SKU environments. What We Offer: Career Growth & Impact: Be part of a fast-growing brand making a mark in the food industry. Innovative Work Culture: Join a team that values creativity, collaboration, and customer-centric solutions. Performance-Based Incentives: Enjoy competitive bonuses and rewards for outstanding sales performance. Continuous Learning & Development: Gain access to mentorship, tools, and resources for career advancement. Who We Are: KIWI Kisan Window is a pioneering and innovative food brand committed to delivering the Healthy Unique Flavours of India to every household. As a bridge between farmers and consumers, we focus on sustainable practices, farmer empowerment, and offering premium, farm-fresh products that celebrate India’s diverse culinary heritage. Our journey has been fueled by a passion for redefining how people experience food—bringing fresh, authentic, and health-focused products to the forefront. Featured in Shark Tank India Season 4 , we take pride in our entrepreneurial spirit, commitment to excellence, and mission to take handmade to the world. How to Apply: Send your resume and cover letter to career@kisanwindow.com with the subject line “Application for Quality Assurance / Quality Control - KIWI Kisan Window.” We look forward to hearing from you! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
Vikasnagar, Uttarakhand
INR 0.2 - 0.3 Lacs P.A.
On-site
Full Time
Job Title: Senior Executive – Quality Assurance / Quality Control (QA/QC) Location: Vikasnagar, Uttarakhand Job Type: Full-Time, On-site About KIWI Kisan Window KIWI Kisan Window is an innovative and rapidly growing food brand committed to bringingHealthy Unique Flavours of India to every household. We connect farmers and consumersthrough sustainable sourcing, premium quality, and a mission to take handmade and authenticIndian produce to the world. Role Summary: We are looking for a detail-oriented and experienced Sr. Executive – QA/QC to ensure the highest quality standards across our fresh produce, grocery SKUs, packaging processes, and warehouse operations. The candidate will be responsible for monitoring, improving, and enforcing quality across raw materials, production, labeling, packaging, and dispatch processes, ensuring compliance with FSSAI, SOPs, and company protocols. Key Responsibilities:Quality Assurance Define and implement QA protocols for fresh, processed, and packaged food items. Ensure product quality meets internal standards and FSSAI regulations. Approve incoming raw materials by confirming specifications and conducting visual/physical checks. Conduct regular audits at vendors and internal processing units. Quality Control Perform and supervise quality checks across stages: receiving, processing, packaging, and dispatch. Monitor parameters like moisture content, microbial load (where relevant), packaging integrity, and label accuracy. Implement batch-wise QC reporting and traceability. Packaging &Label Control Check labeling compliance: MRP, date of packaging, batch no., expiry, nutritional info. Ensure correct packaging material usage as per SKU standards. Documentation & Compliance Maintain QA/QC documentation: checklists, batch records, test reports, and deviation logs. Support FSSAI, HACCP, and other regulatory audits. Drive adherence to SOPs and hygiene protocols (5S, GMP). Training & Team Coordination Train warehouse, processing, and packing staff on quality and hygiene standards. Work closely with procurement, production, and dispatch teams to resolve quality issues. Key Requirements: B.Sc./M.Sc. in Food Technology, Microbiology, or a related field. Minimum 3–5 years of hands-on experience in QA/QC in food processing, FMCG, agritech, or grocery brands. Strong knowledge of FSSAI regulations, shelf-life standards, food safety practices, and packaging QC. Experience with quality tools: checklists, RCA (Root Cause Analysis), 5 Why, and CAPA. Proficiency in MS Excel, Google Sheets, and basic data reporting. Good communication and team coordination skills. Ability to work in fast-paced, multi-SKU environments. What We Offer: Career Growth & Impact: Be part of a fast-growing brand making a mark in the food industry. Innovative Work Culture: Join a team that values creativity, collaboration, and customer-centric solutions. Performance-Based Incentives: Enjoy competitive bonuses and rewards for outstanding sales performance. Continuous Learning & Development: Gain access to mentorship, tools, and resources for career advancement. Who We Are: KIWI Kisan Window is a pioneering and innovative food brand committed to delivering the Healthy Unique Flavours of India to every household. As a bridge between farmers and consumers, we focus on sustainable practices, farmer empowerment, and offering premium, farm-fresh products that celebrate India’s diverse culinary heritage. Our journey has been fueled by a passion for redefining how people experience food—bringing fresh, authentic, and health-focused products to the forefront. Featured in Shark Tank India Season 4 , we take pride in our entrepreneurial spirit, commitment to excellence, and mission to take handmade to the world. How to Apply: Send your resume and cover letter to career@kisanwindow.com with the subject line “Application for Quality Assurance / Quality Control - KIWI Kisan Window.” We look forward to hearing from you! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Morning shift Work Location: In person
FIND ON MAP
Company Reviews
View ReviewsBrowse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.