Warehouse Manager

As a Warehouse Operations Manager at KIWI Kisan Window, Pvt. Ltd., you will play a crucial role in leading and optimizing the warehousing and logistics functions to ensure a seamless flow of operations across the fresh and grocery supply chain. Your responsibilities will include: - Overseeing daily end-to-end Distribution Centre (DC) and Logistics operations, including Inbound, Inventory, Outbound, Transportation, Last Mile Deliveries, Returns, Collections, Shift Planning, Admin & Housekeeping functions. - Ensuring customer-centric performance metrics are consistently met while optimizing operational costs and maintaining high team safety, discipline, and morale standards. - Driving operational excellence in all warehouse processes, ensuring peak efficiency with complete adherence to inventory accuracy, SOPs, and compliance protocols. - Monitoring and managing real-time data entry and ERP operations (preferably ERPNext) to ensure full system visibility of inventory movements, dispatches, and workforce productivity. - Leading and managing on-roll and third-party staff, ensuring effective manpower planning and performance tracking. - Conducting detailed planning for workflow layouts, space utilization, resource allocation, and team scheduling to align with productivity and cost goals. - Championing warehouse safety, hygiene, and compliance with all regulatory and legal guidelines. - Actively monitoring and driving performance management and continuous capability development of the operations team, including structured training programs. - Identifying and implementing continuous improvements in last-mile delivery performance, warehouse throughput, and turnaround time. - Regularly evaluating and improving warehouse KPIs, such as order accuracy, dispatch timelines, shrinkage, and logistics cost per order. - Ensuring FIFO implementation for all SKUs and managing expiry-sensitive inventory with precision. - Conducting 4M (Man, Machine, Method, Material) and 5S audits regularly to maintain an organized, efficient, and safe work environment. - Utilizing tools like 5 Why analysis and Pareto analysis for root cause identification and resolution of operational issues. - Ensuring round-the-clock operational readiness by efficiently managing rotational shifts and shift-specific performance metrics. - Ensuring smooth and timely operations across labeling, packaging, production output, and distribution to maximize efficiency and effectiveness. - Upholding Quality Assurance standards by monitoring label accuracy, packaging defect rates, and adherence to safety standards. Qualifications Required: - Graduate with 3-5 years of hands-on experience in Warehouse, Logistics, or Operations, preferably from E-commerce, Retail, Grocery, or Agritech industries. - Strong execution mindset, result-oriented, self-motivated, and proactive. - Proven track record in managing high-volume warehouse operations under time and resource constraints. - Demonstrated people management skills with experience handling on-roll and outsourced teams. - Comfortable with ambiguity and fast-paced operations, capable of taking ownership to solve real-time challenges. - Strong data and analytical skills; proficiency in MS Excel, Google Sheets, ERP systems (ERPNext preferred), and WMS tools. - Certifications or working knowledge in Lean, Six Sigma, or TQM is an added advantage. Kiwi Kisan Window is a pioneering and innovative food brand committed to delivering the Healthy Unique Flavours of India to every household. As a bridge between farmers and consumers, we focus on sustainable practices, farmer empowerment, and offering premium, farm-fresh products that celebrate India's diverse culinary heritage. If you are looking for a challenging yet rewarding opportunity to make a significant impact in a fast-growing brand with a culture of innovation and continuous learning, then we encourage you to apply by sending your resume and cover letter to career@kisanwindow.com with the subject line "Application for Warehouse Manager - KIWI Kisan Window." We are excited to hear from you and potentially welcome you to our team.,