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Day Shift BPO Call Center Customer Support

confidential

1.0 - 5.0 years

Bangalore

On-site

As a Customer Service Representative for e-commerce queries, your responsibilities will include: - Handling inbound and outbound customer calls related to e-commerce queries - Providing accurate information and efficiently resolving customer issues - Maintaining call records to ensure proper documentation and customer satisfaction - Coordinating with internal teams for escalations and addressing order-related issues. As a Customer Service Representative for e-commerce queries, your responsibilities will include: - Handling inbound and outbound customer calls related to e-commerce queries - Providing accurate information and efficiently resolving customer issues - Maintaining call records to ...

Posted 1 week ago

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Ecommerce - Senior Associate/Team Lead/Assistant Manager

Golden Opportunities

2.0 - 7.0 years

Bengaluru

Work from Office

Key Responsibilities: Candidate should have 2+ years of experience in content creation and omni-channel marketing Strong writing and editing skills for diverse audiences. Familiarity with CMS platforms and digital marketing tools. Ability to manage multiple projects and meet deadlines. Timely delivery of omni-channel content. Consistency and quality of content across platforms. Plan, coordinate, and execute marketing campaigns across digital and offline channels. Ensure timely delivery of campaign assets and adherence to brand guidelines. Collaborate with creative, media, and category teams for seamless execution. Monitor campaign performance using analytics tools (e.g., Google Analytics, so...

Posted 1 week ago

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Retention Marketing Specialist (D2C--Jewellery/Fashion) || Gurgaon

Randstad

3.0 - 8.0 years

6 - 12 Lacs

Gurugram

Work from Office

We are hiring for one of our client for the role of Retention Marketing Specialist (D2C-Jewellery/Fashion) based out at the Gurgaon location. PFB the details: Industry: Ecommerce (Start-Up) Role: Retention Marketing Specialist (D2C Jewellery/Fashion) Location: Gurgaon Role Overview The Retention Marketing Specialist will own all post-purchase and lifecycle communication, ensuring customers come back, buy more often, and feel emotionally connected to the brand. Youll blend data, creativity, and customer psychology to turn first-time buyers into loyal customers. Key Responsibilities 1. Lifecycle & CRM Ownership • Own end-to-end email, WhatsApp, SMS, and push notification strategy • Build and o...

Posted 1 week ago

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Creative Production Senior Analyst

Accenture

6.0 - 11.0 years

Mumbai

Work from Office

Skill required: Marketing Operations - Quality Management Designation: Creative Production Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Songall powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the...

Posted 1 week ago

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Buyer - Relationship Manager Hyderabad

Larsen & Toubro (L&T)

2.0 - 7.0 years

Vijayawada

Hybrid

Position Type: Permanent - On-Roll Qualification: Any Graduate, MBA Marketing (Preferred) Work Location: Agra Experience: 4 -10 years Must Have Exposure in Open Market doing End to End Field Sales and Demand Generation Preferred Candidates: From B2B E-commerce Industry , NBFCs or Banking Industry , SME/MSME and Business Banking, Trade Finance, Supply Chain Finance. L&T SuFin is a B2B Ecommerce Platform which will leverage L&Ts deep knowledge and capabilities in Procurement (through its huge volume of annual procurement) and Logistics, Financing, and IT solutions.This platform is essentially a digital marketplace for SME buyers and sellers (mainly focused on construction and industrial produc...

Posted 2 weeks ago

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