Warehouse Manager

1. Operational Management
• Oversee end-to-end FC operations including receiving, put-away, picking, packing, shipping, and returns.• Ensure daily SLA Fulfillment for order processing and dispatch.• Monitor operational KPIs (productivity, accuracy, TAT, cost per shipment) and implement improvement plans.• Optimize staffing, equipment utilization, and space planning.

2. People Leadership
• Manage and develop a team of supervisors, leads, and warehouse associates.• Conduct performance reviews, training programs, and skill development initiatives.• Ensure effective workforce planning, shift scheduling, and attendance management.• Create a positive, inclusive, high-performance culture on the warehouse floor.

3. Inventory & Quality Control
• Ensure accurate stock management, cycle counts, and reconciliation.• Minimize shrinkage, damages, and discrepancies through process adherence and audits.• Uphold quality standards for inbound and outbound processes.