6521 Operational Excellence Jobs - Page 48

About The Role Project Role : Tech Delivery&Op Excellence Practitioner Project Role Description : Understand how to deliver value to clients, and use that commercial competency to apply methods or certifications appropriately. Attention to detail and deep expertise allow them to see inherent risks or improvement opportunities that others may not. Work directly with client teams to ensure a high standard of delivery and operational excellence are met. Must have skills : Visual Design Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Tech Delivery and Operational Excellence Practitioner, you will engage ...

About The Role Project Role : Financial Planning & Analysis Representa Project Role Description : Drive performance, strategic analysis and identification and correction of financial or operational concerns. Provide financial analysis to aid in decisions pertaining to the profitability and financial health of the organization. Must have skills : SAP FIORI/Gateway architecture Good to have skills : SAP FI S/4HANA AccountingMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Financial Planning & Analysis Representative, you will engage in a dynamic work environment where your primary focus will be on driving performance and conduct...

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT Services & Consulting industry, preferably in a process manage...

Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and support to team members on new processes and procedures. Job Requirements Strong understanding of process management principles and methodologies. Experience in the IT Services & Consulting industry, preferably in a process manage...

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and suppo...

We are looking for a skilled Associate Process Manager to join our team at eClerx Services Ltd. The ideal candidate will have 6-8 years of experience in process management and a strong background in IT Services & Consulting. Roles and Responsibility Manage and implement process improvements to increase efficiency and productivity. Collaborate with cross-functional teams to identify and prioritize process improvement opportunities. Develop and maintain process documentation and standard operating procedures. Analyze data and metrics to measure process performance and inform decision-making. Identify and mitigate risks associated with process changes or improvements. Provide training and suppo...

Responsibilities 24x7 uptime and incident management via a dedicated Gen-AI Command Centre, Scalable platform monitoring and alerting across PepGenX, Agent Factory, and LLM stacks, Integration with ServiceNow for workflows, change control, and audit trails, Vendor accountability and contractor performance governance, Cost efficiency and platform FinOps using Azure-native tools, Enterprise security, compliance, and operational SLAs as Gen-AI becomes business-critical Qualifications 12+ years of experience in IT operations, with a focus on AI/ML systems and cloud infrastructure. Proven expertise in setting up and managing command centers or NOCs for large-scale platforms. Deep knowledge of Azu...

What this job involves: As a Transport Manager at JLL, you will be the strategic leader responsible for planning, coordinating, and overseeing comprehensive fleet operations and vehicle maintenance to ensure safe, efficient transportation services for our client's employees. This critical role combines operational excellence with client relationship management, requiring you to optimize routes, manage budgets, ensure regulatory compliance, and supervise transport teams while maintaining the highest standards of safety and service quality. You will play a vital role in JLL's commitment to delivering innovative workplace solutions by creating seamless commute experiences that support our clien...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful...

Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessf...

Role & responsibilities Lead Generation and Sales Execution: Proactively generate leads and drive the entire sales cycle from initial contact to closing. Demonstrate excellence in presenting products and concepts to potential clients, effectively communicating the value of ZCCLs offerings. Strategic Business Development: Identify and pursue new business opportunities in industries including FMCG, Pharmaceuticals, Automotive, and Telecommunications. Develop tailored proposals to meet the specific needs of potential clients. Client Presentation and Engagement: Skillfully present products and business concepts to decision-makers within client companies, showcasing the unique benefits and superi...

We are looking for a seasoned and dynamic AVP/VP Projects with 25+ years of experience in executing and overseeing large-scale high-rise residential and commercial Projects. The candidate should have a proven track record of handling multiple projects or acting as a Group Project Head. Key Responsibilities: Provide strategic leadership for the execution of multiple high-rise residential and commercial projects. Oversee planning, budgeting, execution, quality control, and timely delivery of all assigned projects. Act as a liaison between various internal departments, consultants, contractors, and regulatory bodies. Monitor progress and performance of project teams and contractors. Drive opera...

Role Description Operations provides support for all of Deutsche Bank's Investment Bank businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial center such as London, New York, Frankfurt, and Singapore, as well as specialist development and service center in locations including India, the US and Philippines. We manage trade lifecycle events and related controls across the Investment Bank's platforms and support global trading desks. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is posi...

As a Regional Head, you will be responsible for leading the deployment of an enterprise-wide Order-to-Cash (O2C) digital tool across multiple locations. This project involves managing a workforce of 230 trainers, ensuring their onboarding, training, and field-level implementation. Your role will encompass overseeing end-to-end deployment, ensuring timely execution, coordinating with internal and external stakeholders, and delivering the project within defined timelines and KPIs. Your key responsibilities will include designing the deployment roadmap for the O2C tool, developing resource planning, scheduling, and milestone tracking, and aligning deployment goals with business priorities and p...

As a Senior Product Manager, you will be responsible for leading a team of catalog specialists to drive operational excellence and efficiency in their daily workflows. You will develop and track comprehensive performance metrics, optimize end-to-end processes, and ensure exceptional quality standards across all GCOI Ops deliverables. Your role will involve building and mentoring high-performing teams through strategic hiring and continuous development. You will design and implement standardized procedures to enhance team productivity and output quality, fostering clear and consistent communication channels with key stakeholders to drive alignment and results. Collaborating with various teams...

The ideal candidate for this role will be responsible for overseeing the entire production process. You will collaborate with other internal teams to develop strategies that promote operational excellence. Additionally, you will conduct quality assessments to guarantee customer satisfaction. Your main responsibilities will include managing and assessing the entire production process, participating in production planning and budgeting, overseeing quality assessments to uphold customer satisfaction, ensuring a safe production environment, and liaising with key internal and external production stakeholders. To qualify for this position, you should have a Bachelor's degree or relevant experience...

The Franchise Network Manager plays a crucial role in overseeing and managing the operations, growth, and performance of a franchise network. Your primary responsibility will be to ensure that franchisees adhere to company standards, receive necessary support and guidance, and work towards the overall success of the franchise network. You will be tasked with developing strategies to attract new franchises and business opportunities. It is essential to manage and maintain the day-to-day operations in accordance with franchise standards to ensure smooth functioning. As the main point of contact for franchisees, you will provide continuous support, training, and resources to help them thrive. B...

As the Chief Operating Officer (COO) at Screen Magic, you will be a pivotal member of the executive leadership team, responsible for optimizing operational and strategic functions to drive the company's growth, profitability, and operational efficiency. Your primary responsibilities will include providing strategic leadership to achieve short-term and long-term operational goals while ensuring exceptional services for customers. You will be tasked with continuously improving operational processes, enhancing efficiency, scalability, and customer experience. Risk management is another crucial aspect of the role where you will develop and implement strategies to ensure compliance with regulator...

As a Senior Engineering Manager (Hotel Ops) at Marriott Tech Accelerator, you will be responsible for ensuring the reliability, availability, and performance of mission-critical cloud and on-prem services that cater to millions of Marriott customers worldwide. Your role will involve overseeing incident management, driving automation efforts, and collaborating with cross-functional teams to align SRE strategy with business objectives. You will work closely with Product Teams, Applications teams, Infrastructure, and other delivery teams to enhance application stability, availability, and performance by developing key metrics and KPIs. Your primary responsibilities will include implementing bes...

As an Operational Excellence Specialist I at CSS Corp in Chennai, you will play a crucial role in driving operational efficiency and excellence within the organization. Your primary responsibility will be to design and facilitate training programs that enhance the skills and capabilities of our teams. You will work closely with the Manager of Operational Excellence to identify opportunities for process improvement and data analysis. To excel in this role, you should have a Bachelor's degree in business administration, Training and Development, Operations Management, or a related field. Additionally, you should have at least 3 years of experience in training design, operational leadership, or...

As a Chief Operating Officer (COO), you will play a crucial role in overseeing the daily operations of the agency. Your responsibilities will include managing various aspects such as account management, project management, and creative services. Additionally, you will be tasked with developing strategic plans in alignment with the agency's objectives, encompassing growth strategies, market expansion, and revenue targets. A key aspect of your role will involve ensuring the agency operates efficiently within its financial boundaries while also meeting profitability objectives. You will be expected to identify opportunities for process enhancements to enhance productivity and cater to client re...

Flexing It is a freelance consulting marketplace that connects freelancers and independent consultants with organizations seeking independent talent. Our client, a leading global private equity investor committed to partnering with management teams, entrepreneurs, and founders to drive business transformation, is looking to engage an Interim Service Operations Lead for one of its portfolio companies (a consumer goods business). You will be responsible for ensuring high customer satisfaction and positive NPS through end-to-end experience management and timely issue resolution. Your role will involve improving service delivery timelines and operational efficiency through strategic initiatives....

Optimum Solutions is an enterprise Digital & IT solutions and services company committed to engineering digital transformation for enterprises marked by agility, efficiency, and innovation. Established in 1997, we are headquartered in Singapore and boast a workforce of over 4000 talented employees spread across offices and global delivery centers in 9 countries. We specialize in delivering digital services across various technology platforms, facilitating large-scale business change programs for a diverse range of clients from Fortune 500 companies to dynamic start-ups. With a remarkable track record spanning more than two decades, we have been instrumental in helping businesses drive innova...

As an Associate Director of US Mortgage Servicing at our Chennai office, you will be responsible for leading operations in the Default/Active Servicing and Loss Mitigation domains. With a focus on operational excellence and team performance, you will oversee large-scale Mortgage Servicing operations and manage multiple clients to drive performance across teams. This key position requires a proactive leader with at least 10-15 years of experience in the US Mortgage Servicing domain, including a minimum of 5 years in a leadership role. Your key responsibilities will include leading and managing large-scale Mortgage Servicing operations, mentoring managers and senior managers, ensuring client S...

About the Role As a Team Leader , you will be responsible for managing a team of 10-15 telesales advisors who make sales calls and close deals with our members. To be successful, you must be a product expert with exceptional communication, problem-solving, and negotiation skills. You will not only guide your team to meet daily and monthly collection targets but also ensure their continuous development and operational efficiency. Roles & Responsibilities Team Leadership & Motivation: Lead, mentor, and manage a team of 10-15 advisors, ensuring they achieve daily and monthly collection targets. Performance Management: Conduct quality control on calls, provide continuous feedback, and manage per...