3788 Operational Excellence Jobs

We are leveraging analytics and technology, as we invent for life on behalf of patients around the world. We are seeking those who have a passion for using data, analytics, and insights to drive decision making, that will allow us to tackle some of the world s greatest health threats. Within our Digital, Analytics, and Data organization we are transforming to better power decision-making across our end-to-end commercialization process, from business development to late lifecycle management. As we endeavor, we are seeking a dynamic talent to serve in the role of Human Health Digital, Data and Analytics (HHDDA) Hub Operations Lead. In this capacity, this role will lead operational delivery to help scale and sustain the HHDDA hub in Pune, India. This individual will help to ensure a One HHDDA approach, in close collaboration with the functional leaders based in HHDDA India. This leader will help establish systems and processes that will drive culture, ways of working, and seamless execution of cross-cutting enablers as part of Operational Excellence capability. Specifically, the HHDDA Hub Operations Lead will: Work with Hub operational excellence team and functional capability leads to ensure the hub is executing in alignment with the overarching hub strategy and operating principles Collaborate with the Capability Leaders and/or People Managers to Assess and address talent acquisition and management needs. Co-create standards and processes and create mechanisms to ensure visibility and access to same. Conduct regular operational reviews to provide status on hub health. Recommend opportunities to promote HHDDA to external audiences and partner with local academia including participating in relevant Data & Analytics conferences to attract talent and building a brand Identify and summarize site level themes to Hub and HHDDA LT, to ensure the current state of the site is understood and opportunities and challenges are met real time Liaise with local point of contacts for companys enabling functions (e.g., Facility, IT, HR, Compliance, Legal, etc.) and Data & Analytics functions to enable the sustainment of the hub Partner to implement the onboarding experience and monitor for effectiveness and points of iteration Develop strategic presentations and roadmaps as per requirement; provide insights to the LT Team Establish/monitor site level KPIs, in alignment with the strategic objectives for the hub Enable operational excellence in alignment with the practices established by the Operational Excellence leader, to include managing the financial requirements of the hub Establish a forward-looking view for the hub, to continue to progress the transformation and the execution of the operating model Required Skills/Experiences Bachelor s degree with experience in data and analytics business & portfolio operations; Master s degree is a plus 12+yrs experience delivering complex Agile programs and leading operational capability, with proven ability to apply project, or program management frameworks PMI Certified or equivalent experience SAFe, Scrum and Six Sigma certification, or experience Executive communication skills, and ability to synthesize program status, risks, and interdependencies Budget/finance experience along with quantitative insight generation Demonstrated ability to solution, anticipate and be proactive Desired Skills/Experiences Data and analytics delivery acumen Strategy and Operations Healthcare / Biopharma experience

Join our Team About this opportunity: You have the chance to join Ericsson, a global leader in communications technology, as a Service Improvement Lead. In this role, you will be responsible for enhancing service delivery by overseeing service lifecycles, ensuring consistent performance optimization, and fostering continuous evolution. Your role will involve bridging the gap between internal teams and Service Delivery Units (SDUs) to provide crucial support to our Service Ownership. What you will do: You will manage and enhance the entire service lifecycle to ensure the highest standard of service delivery efficiency. Working alongside the Service Owner, you will guarantee an end-to-end customer experience, promoting constant evolution and optimization. Your responsibilities will include implementing Machine Learning (ML), Artificial Intelligence (AI), and data analytics activities to optimize resources, applications, and infrastructure. You will also be in charge of overseeing measurement and reporting aspects, including KPIs, SKPIs, and SLAs/WLAs in compliance with commercial contracts. Additionally, you will coordinate with Ericsson Service Delivery Units (SDU), the client, and relevant ASPs to implement a Service Improvement plan. Your role will involve supporting Service Operations Governance, both internal and customer-focused, while maintaining a keen eye on Service Performance. The skills you bring: - Proficiency in Ericsson Operations Engine - Mode Of Operations - Comprehensive understanding of Automation - Strong focus on Operational Excellence and Service Quality - Expertise in Operational-Level Agreements and Efficiency Improvement in Service Delivery - Experience in Program/Project Finance Management - Knowledge of Service Delivery Models and Strategy - Ability to understand Business Requirements and Performance Reporting - Familiarity with Data Analytics and Work Level Agreement (WLA) and Service Level Agreement (SLA) - Prior experience in enhancing Customer Experience and Continuous Improvement Process,

About Social Panga Social Panga is a creative digital marketing agency that specializes in crafting innovative and impactful campaigns for brands. The team at Social Panga believes in the power of storytelling, data-driven strategies, and creative excellence to deliver results that matter. The team is a mix of passionate thinkers, creators, and strategists who thrive on turning ideas into reality. Position Overview Social Panga is seeking an experienced and strategic Group Head - Copy with over 8 years of experience to lead the copy department in developing breakthrough creative content and campaigns for a diverse client portfolio. This senior leadership role requires a visionary creative professional who can drive strategy, mentor teams, maintain excellent client relationships, and consistently deliver award-worthy creative work that achieves business objectives. Key Responsibilities Strategic Leadership & Creative Direction: Contribute to high-level brand strategy development that delivers measurable business impact. Lead the conceptualization and execution of innovative campaigns across platforms. Ensure delivery of at least one award-worthy campaign per quarter. Provide creative oversight for all copy deliverables while maintaining brand voice and positioning. Content Creation & Quality Control: Oversee crafting of compelling copy across various formats including campaigns, BAU content, BTL materials, and scripts. Implement creative interventions to elevate content quality and effectiveness. Establish and maintain high standards for all creative outputs. Guide teams to develop breakthrough ideas that stand out in competitive landscapes. Client Relationship Management: Ensure exceptional client satisfaction and retention through strategic content solutions and proactive communication. Present creative concepts to clients with conviction and clarity. Address client concerns and provide strategic counsel on brand communication. Build trusted advisor relationships with key client stakeholders. Business Development & Growth: Lead new business pitches with innovative campaign concepts and creative approaches. Work collaboratively with Account Management to identify and execute cross-selling and upselling opportunities. Contribute creative insights that help win new business and expand existing accounts. Identify potential areas for service expansion based on client needs. Team Leadership & Development: Lead, inspire, and mentor copy teams to deliver exceptional creative work. Forecast resource requirements and plan team structure based on business needs. Implement effective strategies for team retention and professional growth. Provide regular training and learning opportunities to enhance team capabilities. Make decisive judgments regarding creative direction while taking full ownership of outcomes. Operational Excellence: Develop comprehensive knowledge of clients" brands, products, and respective industry landscapes. Ensure adherence to agency processes, timelines, and quality standards. Optimize workflow efficiency and resource allocation. Collaborate across departments to deliver integrated solutions. Apply category expertise to inform creative approaches and strategic recommendations. Qualifications The ideal candidate should have over 8 years of experience in copywriting and creative direction, with at least 3 years in a leadership capacity, preferably in an advertising or digital marketing agency. A proven track record of creating award-winning campaigns and effective content strategies is essential. Extensive experience in team leadership, client management, and business development is required. An outstanding portfolio demonstrating creative excellence across various formats and brands is a must. Strong strategic thinking skills with the ability to translate business objectives into creative solutions are necessary. In-depth understanding of digital platforms, content marketing, and integrated campaign approaches is expected. Excellent presentation, communication, and interpersonal skills are vital. Demonstrated ability to work collaboratively across departments and manage multiple priorities is a key requirement. Knowledge of industry trends and best practices in creative content and digital marketing is essential. Strong problem-solving abilities and adaptability to changing business requirements are important. Why Join Social Panga Join a creative and collaborative team that values innovation and excellence. Work with diverse clients and industries, creating impactful campaigns. Grow and hone your skills in a fast-paced, dynamic environment. Be part of a culture that encourages creativity, ownership, and fun! Social Panga is an equal-opportunity employer and values diversity at the company.,

As an experienced professional with over 20 years of experience, including at least 5 years in a leadership role, you will be responsible for providing strategic leadership and direction to multiple operational units within our organization across PAN India. Your primary focus will be on ensuring operational excellence by overseeing efficient and effective production operations that meet quality, cost, delivery, development, safety, and morale (QCDDSM) targets. You will drive performance management by spearheading continuous improvement initiatives such as Lean, Six Sigma, and Kaizen to optimize operational performance and eliminate waste. Additionally, you will be tasked with maintaining quality assurance and ensuring customer satisfaction by upholding customer quality standards and fostering strong relationships with OEM customers to ensure timely and accurate delivery of products according to specifications. Your role will also involve overseeing the end-to-end supply chain, including procurement, inventory management, and logistics, to guarantee a smooth production flow. You will be responsible for developing and managing budgets, controlling operational costs, and meeting profitability targets to ensure financial oversight. Building and leading a high-performing team will be a critical aspect of your role, where you will focus on fostering a culture of accountability, engagement, and continuous learning within the workforce. Furthermore, you will be required to ensure compliance with industry standards (e.g., IATF 16949, ISO 14001), legal regulations, and internal company policies. Supporting the implementation of Industry 4.0 technologies to enhance productivity, traceability, and automation will also be part of your responsibilities. In addition, you will be expected to lead response and recovery efforts during disruptions such as supply chain issues, equipment failures, or labor disputes, showcasing your crisis management skills. If you possess a strong background in leadership, operational excellence, performance management, quality assurance, supply chain coordination, financial oversight, workforce development, compliance, technology integration, and crisis management, we encourage you to apply by emailing your CV to madhavi.deshpande@hah-consultants.com.,

As the Business Head for Interiors in the Real Estate Industry based in Bangalore, you will play a crucial role in driving the strategic vision, operational excellence, and financial growth of the interiors division. Your leadership skills, combined with strong business acumen, will be essential in this dynamic position. Your key responsibilities will include developing and implementing the strategic vision and business plan for the interiors division. You will oversee day-to-day operations to ensure efficient resource management and effectiveness. Managing budgets, forecasts, and financial performance metrics will also be a critical aspect of your role to ensure profitability through expense monitoring and revenue maximization. Building and nurturing strong relationships with key clients, stakeholders, and partners will be vital for the success of the interiors division. Representing the company at industry events, conferences, and client meetings will also be part of your duties to enhance the company's presence and network within the industry. If you are a seasoned professional with 15 to 20 years of experience in the industry and possess exceptional leadership skills, we invite you to share your CV with us at omkar@hrworksindia.com to explore this exciting opportunity further. Regards, Omkar 8208497043,

The role of Assistant Manager - Operations in the Forex department at Mumbai Head Office involves providing day-to-day support to branches and other departments under the guidance of the Head of Operations. The candidate must have experience in ADII operations and ensure that operational policies and procedures are adhered to in both branches and the department. It is essential to supervise the workflow in the department and branches to guarantee that daily tasks are carried out efficiently. Responsibilities include supervising team members and branches to ensure tasks are completed effectively, providing customer service support, maintaining operational excellence by ensuring accurate records and escalating policy violations, identifying system-related issues and coordinating with IT, monitoring branch activities, training staff for operational efficiency, and working towards upgrading internal audit ratings. The role also involves fostering teamwork within the department, liaising with other functional areas for problem resolution, and contributing to organizational goals. The ideal candidate for this role should possess excellent mathematical skills, be fluent in English with strong communication abilities, exhibit strong customer service skills, have basic PC skills including intermediate knowledge of MS Office, demonstrate strict work ethics and a professional appearance, be self-motivated with high levels of energy, and have excellent organization and negotiation skills. If you are interested in this position, please contact us at hr@bfcforex.com.,

Digitide (Quess GTS) is an AI-first, digital-native solutions provider focused on enabling enterprise success through comprehensive digital transformation. Specializing in Digital IT Services, Platforms, Business Processes, and Cloud Infrastructure, we offer cutting-edge and scalable technologies to drive business efficiency, enhance customer experience, and grow revenue. Our tailored end-to-end IT and business process services cater to industries like insurance, finance, and healthcare. At Digitide, we believe in fostering a culture of collaboration and continuous improvement, making it a great place to work. Empowering you with the resources and flexibility to pursue your ideas and meaningful work in your unique way, we value speed, agility, and an entrepreneurial spirit. We are committed to providing a safe, inclusive, and nurturing work environment, supporting your growth and success while collectively building a better business for our clients, employees, and the world. Position Title: GM/AVP-Learning and Development Location: Bangalore We are seeking a dynamic Learning & Development (L&D) Specialist to design, implement, and assess training programs that enhance employee skills and drive organizational growth. Collaborating with stakeholders, you will identify learning needs, develop engaging training materials, and cultivate a culture of continuous learning. Training Design & Delivery: - Develop and deliver engaging learning programs (workshops, e-learning, coaching, etc.). - Design training content using instructional design principles and adult learning methodologies. - Facilitate in-person and virtual training sessions. Operational Excellence: - Ensure seamless execution of learning programs, including onboarding, compliance, and functional training. - Standardize processes, quality, and learner experience across geographies and business lines. - Manage vendor partnerships and content providers for high-quality, cost-effective learning. Needs Analysis & Leadership Program Development: - Assess training needs through surveys, interviews, and performance evaluations. - Develop customized learning plans with department heads. - Implement innovative L&D strategies like digital learning, gamification, and microlearning. Evaluation & Impact Measurement: - Track training effectiveness using KPIs and feedback mechanisms. - Continuously improve programs based on feedback and business needs. - Maintain training records and reports for compliance and strategic planning. Talent Development & Employee Engagement: - Support leadership development programs and career progression plans. - Foster a learning culture through internal knowledge-sharing initiatives. - Manage LMS (Learning Management System) and other learning tools. Collaboration & Stakeholder Management: - Partner with HR, managers, and external trainers to align learning with business objectives. - Stay updated with L&D trends and best practices. - Manage L&D budgets and vendor relationships when needed. Qualifications: - Minimum 15 years of experience in L&D, designing training programs, learning operations, and stakeholder management. - Bachelor's degree in Human Resources, Organizational Development, Education, Business Administration, or a related field. - Professional certifications such as CPLP, SHRM-CP, SHRM-SCP, etc. Why Join Us - Opportunity to impact employee growth and organizational success. - A collaborative and innovative work environment. - Professional development and career advancement opportunities.,

About KPMG in India KPMG entities in India are professional services firms affiliated with KPMG International Limited. Established in India in August 1993, KPMG professionals leverage a global network of firms and possess in-depth knowledge of local laws, regulations, markets, and competition. With offices located across India in cities such as Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada, KPMG entities in India offer services to national and international clients across various sectors. The aim is to deliver rapid, performance-based, industry-focused, and technology-enabled services that reflect a deep understanding of global and local industries and the Indian business environment. Purpose As a part of the AML team, your responsibilities include reviewing level 2 AML alerts in accordance with the Procedure document and Red Flag document. Any positive alerts are to be escalated to the country FCC for further review and decision-making. Ensuring the implementation of AML policies as per the current procedures, collaborating with stakeholders on AML-related matters, and providing continuous input for enhancing the overall AML process, including system-related improvements. Key Responsibilities - Review pre and post transaction alerts from an AML perspective. - Ensure the adequacy of systems, procedures, and controls aligned with existing policies for Trade. - Timely submission of monthly MIS concerning Trade AML alerts and reports to management. - Timely review and escalation of alerts. - Coordinating the rollout across all markets as per the group implementation plan. - Coordinating IT initiatives/issues related to systems used by Operations/AML Advisors. - Managing BCP/DR testing and crisis situation management. - Enhance skills and talent by pursuing local/international certifications in AML. - Drive operational excellence initiatives. - Maintain acceptable audit ratings for the unit and promptly address audit and AML risk-related issues. - Provide AML inputs to the training team as necessary. - Regularly engage with the Operations team in Trade to share cases and new insights. - Maintain low attrition rates in the AML team. - Conduct skip-level meetings with team members to ensure high employee morale. - Keep the team updated on important aspects of AML policies and procedures periodically. Risk Management - Analyze significant financial crime risk events to identify and report all connected parties, particularly cross-border transactions, internally across relevant jurisdictions. - Apply Group and FCC policies and processes to manage risks effectively. Governance - In case of serious regulatory breaches or breached risk tolerances, promptly inform senior management for swift remediation or cessation of activities. Qualifications Qualified Graduate with a minimum of 1-2 years of post-qualification experience.,

As a Technology Lead at our company based in Bangalore, you will play a crucial role as a techno-functional Subject Matter Expert (SME), providing technical troubleshooting and product support to our customers. Your responsibilities will include taking ownership of user issues, leading day-to-day production support for applications in GCP (Google Cloud Platform) and Kubernetes environments, and ensuring timely incident resolution within SLAs. You will serve as the primary escalation point for high-severity incidents, coordinating with engineering and cloud teams. Root cause analysis, post-incident reviews, and long-term problem resolution will be key aspects of your role. Additionally, you will oversee the implementation and maintenance of monitoring, alerting, and logging tools, while also creating and managing operational documentation and knowledge bases. Your technical skills will be crucial in this role, particularly in Java/J2EE applications and microservices architecture, REST APIs, Kubernetes (K8s), and GCP services such as GKE, Cloud Logging, and Cloud Monitoring. Proficiency in monitoring tools like Datadog, incident and problem management, and familiarity with ITIL practices will be essential. In addition to your technical expertise, your soft skills and leadership abilities will be valued. This includes leading support teams, effective stakeholder communication, ensuring operational excellence through SLAs, SLOs, and error budgets, and managing change effectively. It would be advantageous to have knowledge of Site Reliability Engineering (SRE) practices, understanding of security and compliance in cloud environments, and experience with automation using scripting languages like Python and Bash. Overall, as a Technology Lead, you will be at the forefront of technical support, incident management, and operational excellence, making significant contributions to our team and ensuring the smooth functioning of our applications and services.,

As a key member of the HR team, you will play a crucial role in driving efficient partnerships with leaders, key stakeholders of the region, and HR colleagues. Your primary objective will be to shape, develop, and deliver HR plans and solutions that align with strategic business initiatives and drive results. Operating as the departmental HR expert, you will provide high-level people management and development support across various functions, including workforce capability enhancement, change leadership, and day-to-day operations improvement at the regional level. Additionally, you will be responsible for implementing HR initiatives such as Talent Acquisition, Learning and Development, Operational Excellence, Grievance Handling, and Human Resource Policy Implementation, as conceptualized by the COEs. Your key duties and responsibilities will include: - Identifying HR priorities from corporate and departmental plans and translating business requirements into effective HR practices aligned with business objectives - Partnering with business for workforce planning, skills assessment, and building hiring/onboarding efficiencies - Creating and implementing innovative employee engagement initiatives - Managing budgets related to HR activities in the region - Resolving complex employee relations issues and conducting objective investigations - Overseeing regional vendors and ensuring cost, control, and quality standards - Providing ongoing support to the regional leadership team on HR matters, policies, and procedures - Monitoring training programs and working to improve work relationships, morale, productivity, and retention - Analyzing trends and metrics to develop solutions, programs, and policies - Maintaining statutory compliance and ensuring adherence to legal standards In addition, you will be involved in: - Providing HR policy guidance and interpretation - Identifying training and development needs within the region - Expanding training and development programs based on regional and individual employee needs - Building a knowledgeable and digitally savvy HR team Qualifications: - MBA / PGDBM Experience: - 12-15 years of overall experience with core HR experience of at least 8-10 years - Leadership role experience of at least 5 years Location: - Noida In this role, you will have the opportunity to make a significant impact by driving HR initiatives, fostering employee engagement, and supporting the growth and development of the organization in the region.,

Role Responsibilities : Manage and coordinate the day-to-day activities of vendors, ensuring smooth operations. Inspect materials used at the site to ensure compliance with the approved specifications in the BOQ. Identify areas for process improvement and implement initiatives to enhance operational efficiency, productivity, and satisfaction. Collaborate with cross-functional teams to optimize operations, resolve bottlenecks, and ensure timely task completion. Key Deliverables : Efficient vendor coordination leading to timely completion of tasks. High-quality assurance through thorough material inspection. Continuous process improvement initiatives contributing to enhanced operational performance. Effective stakeholder collaboration ensuring smooth communication and issue resolution.

MAIN PURPOSE OF ROLE Individual contributor with comprehensive knowledge in the specific area. Ability to execute highly complex or specialized projects. Adapts precedent and may make significant departures from traditional approaches to develop solutions. Responsible for designing and maintaining programs for the systematic monitoring and evaluation of the various aspects of a project, service, or facility to ensure that standards of quality are being met. MAIN RESPONSIBILITIES Under general direction, has duties of instructing, directing, and checking the work of other quality assurance professionals. Responsible for application of quality principles and complex analysis of quality records, reports to form recommandation for improvements. Conduct inspection, verification and validation of components or materials used in development processes. Identify and address recurring problems either with the quality of the product or the reliability of testing procedures. Document quality issues and performance measures for management review. May liaise with external vendors. QUALIFICATIONS Education Level Associates Degree ( 13 years) Experience Details Minimum 4 years

Job Title: Sales Operations Analytics Consultant Job Description Bangalore/Pune - (Hybrid) Our Journey at Concentrix + Web help Starts Here: At Concentrix + Web help, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet. We cannot achieve this vision without you! If you have an interest in improving business performance for the world's best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you. Are you ready to reimagine the world Are you bold in your decisions, and do you have contrarian views on how to run a business Are you fanatical in your pursuit to continue improving your capabilities Concentrix + Web help provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region. Job Profile: Sales Operations Consultant What you will do: We are seeking a dynamic and experienced Sales Operations Consultant to join our team. Reporting to the Senior Director of Sales Operations, this role will partner closely with the sales organization to drive operational excellence and transformation, analytics and insight, efficiency, and strategic alignment. Responsibilities: Operational Execution: Collaborate with Sales leaders to develop and execute tactical and strategic initiatives that enhance the overall effectiveness and efficiency of the Sales organization. Partner with cross-functional teams, including Sales, Marketing, Product, and Finance, to ensure outcomes, alignment and collaboration on key initiatives. Sales Transformation: Identify and quantify/qualify opportunities to drive significant improvement against key metrics/outcomes. Implement solutions working across multiple levels and functions of the business with solid PPM fundamentals and strong governance. Control and prioritize opportunities and manage expectations of transformation portfolio within hierarchy and across the business. Partner with enablement to ensure seamless rollout of changes to impacted business areas. Analytics and Insight: Establish and maintain robust data analytics and reporting capabilities to track key performance metrics and provide actionable insights. Develop and deliver regular reports and presentations to senior leadership, highlighting key insights and recommendations. What you will bring: Bachelor's degree 4+ years of experience in Sales/Revenue Operations or related field, with a focus on operational excellence, transformation and strategy. Proven ability to identify, quantify/business case and implement impactful transformation. Strong analytical and quantitative skills, with experience in data analysis and reporting.

We are seeking a seasoned professional to lead our Enterprise Relationship vertical , focusing on building and scaling strategic partnerships with employers across India . This high-impact leadership opportunity is central to our mission of bridging the gap between industry and academia, while creating long-term value through scalable partnerships. The ideal candidate will bring a proven track record of enterprise-level B2B sales, particularly within HR solutions, and possess deep networks with CHROs and HR leadership teams. If you're passionate about building employer ecosystems, enabling workforce readiness, and driving systemic change at a national level, this role offers a significant platform. Key Responsibilities Build and manage strategic employer relationships across India at a national scale. Lead enterprise sales efforts targeting HR leaders and CHROs, offering solutions such as ATS tools, training and skilling solutions, and talent deployment and staffing support. Develop and execute a comprehensive employer engagement strategy aligned with organizational goals. Represent the organization in national-level HR forums, industry associations, and ecosystem platforms. Lead efforts to bridge academia-industry linkages through structured programs and partnership models. Drive consultative selling and solution design in collaboration with internal delivery and product teams. Mentor and guide a team of regional employer engagement managers or account leads. Build intelligence on employer needs, talent market trends, and emerging HR technologies. Qualifications Extensive experience in enterprise or B2B sales , preferably selling HR tech, staffing, or consulting solutions. Demonstrated experience in leading national-level employer engagement strategies . Proven ability to engage, influence, and build trust with CHROs, HR Directors, and C-Suite stakeholders . Experience working in senior roles at leading staffing or HR consulting firms in India is highly advantageous. Prior experience selling HR consulting solutions will be a strong advantage. Exposure to public-private partnerships, edtech, or talent ecosystem building is desirable. Skills Strong understanding of the Indian skilling, education, and employment ecosystem . Strategic thinker with operational agility. Excellent relationship management capabilities . Exceptional communication and negotiation skills . Proven stakeholder management skills .

We are seeking a seasoned professional to lead our Enterprise Relationship vertical , focusing on building and scaling strategic partnerships with employers across India . This high-impact leadership opportunity is central to our mission of bridging the gap between industry and academia, while creating long-term value through scalable partnerships. The ideal candidate will bring a proven track record of enterprise-level B2B sales, particularly within HR solutions, and possess deep networks with CHROs and HR leadership teams. If you're passionate about building employer ecosystems, enabling workforce readiness, and driving systemic change at a national level, this role offers a significant platform. Key Responsibilities Build and manage strategic employer relationships across India at a national scale. Lead enterprise sales efforts targeting HR leaders and CHROs, offering solutions such as ATS tools, training and skilling solutions, and talent deployment and staffing support. Develop and execute a comprehensive employer engagement strategy aligned with organizational goals. Represent the organization in national-level HR forums, industry associations, and ecosystem platforms. Lead efforts to bridge academia-industry linkages through structured programs and partnership models. Drive consultative selling and solution design in collaboration with internal delivery and product teams. Mentor and guide a team of regional employer engagement managers or account leads. Build intelligence on employer needs, talent market trends, and emerging HR technologies. Qualifications Extensive experience in enterprise or B2B sales , preferably selling HR tech, staffing, or consulting solutions. Demonstrated experience in leading national-level employer engagement strategies . Proven ability to engage, influence, and build trust with CHROs, HR Directors, and C-Suite stakeholders . Experience working in senior roles at leading staffing or HR consulting firms in India is highly advantageous. Prior experience selling HR consulting solutions will be a strong advantage. Exposure to public-private partnerships, edtech, or talent ecosystem building is desirable. Skills Strong understanding of the Indian skilling, education, and employment ecosystem . Strategic thinker with operational agility. Excellent relationship management capabilities . Exceptional communication and negotiation skills . Proven stakeholder management skills .

At Flurn, the goal is to redefine education by fostering 21st-century skills such as creativity, communication, collaboration, critical thinking, and empathy through engaging programs in music, dance, and sports. Currently active in Bangalore across 200+ apartment communities with over 50,000 students, Flurn aims to expand to four more cities by 2025. To support this growth, we are seeking a dynamic Head of Teacher Success to lead and expand our teacher network. As the Head of Teacher Success, you will play a pivotal role in setting the vision, strategy, and execution plan to scale Flurn's teacher base by 10X while ensuring top-quality outcomes for both teachers and students. The ideal candidate for this role is an inspiring leader with expertise in talent acquisition, teacher development, and operational excellence. You will oversee a dedicated team to deliver a seamless experience for our freelance and full-time teachers and contribute significantly to Flurn's expansion nationally and globally. Key Responsibilities: Vision & Strategy: - Develop and execute a long-term vision for Flurn's Teacher Success function. - Create a strategic roadmap to expand the teacher base significantly while upholding teaching standards. - Collaborate with sales & marketing teams to ensure the availability of high-quality instructors across all program categories. - Lead the enhancement of teacher recruitment, onboarding, and development processes in line with Flurn's mission and values. Teacher Acquisition & Growth: - Supervise the recruitment of top-tier teaching talent through marketing initiatives. - Devise strategies to attract skilled instructors in music, dance, sports, and other extracurricular activities, promoting diversity in expertise. - Expand the teacher base in new markets, especially in upcoming cities like Pune and Hyderabad. Team Leadership: - Mentor and manage the Teacher Success team, fostering a culture of high performance and collaboration. - Establish and monitor team performance metrics to achieve objectives related to teacher acquisition, retention, and training. Teacher Development & Quality: - Design training programs, coaching frameworks, and quality assessment tools to ensure teaching excellence. - Provide continuous support, feedback, and professional development opportunities for teachers. - Address performance issues and conflicts constructively to maintain a high-performance teacher community. Operational Excellence: - Collaborate with cross-functional teams to optimize the teacher experience and align with company goals. - Enhance teacher satisfaction levels, aiming for a 5-star experience for both teachers and students. Desired Skills & Experience: - Leadership: Over 8 years of senior leadership experience, preferably in recruitment, talent acquisition, or operations. - Strategic Vision: Demonstrated ability to set and achieve long-term strategic goals in a dynamic environment. - Education Expertise: Background in education or freelance talent management is advantageous. - Scale & Growth: Proven success in scaling teams or business units significantly while upholding quality standards. - Operational Excellence: Strong operational acumen in optimizing systems and processes for efficiency. - People Management: Exceptional leadership and coaching skills with a focus on team development. - Communication: Outstanding communication abilities to inspire internal teams and external partners. - Adaptability: Ability to thrive in a fast-paced, high-growth environment with a hands-on approach. Join Flurn to make a significant impact on the future of education, lead a critical team, and be part of a mission-driven, collaborative environment. If you are passionate about transforming education and scaling a high-impact startup, we invite you to apply today and contribute to shaping the future of 21st-century learning.,

As the Head of Finance and Accounts at PadCare, you will play a crucial role in overseeing the accounting operations, taxation, financial planning, and reporting for all legal entities within our organization. Your responsibilities will include ensuring compliance with regulatory and legal requirements, managing financial planning, budgeting, investor reporting, cash management, and team development. You will be expected to oversee and manage the accounting function for all legal entities according to IFRS and IndAs standards. This will involve ensuring the timely and accurate preparation of financial statements on a monthly, quarterly, and annual basis, as well as reviewing and approving journal entries, balance sheet reconciliations, and financial transactions. In terms of taxation, you will be responsible for managing Direct Taxes, Indirect Taxes (GST), and other tax-related activities in compliance with applicable laws. This will include handling tax filings, assessments, and audits while maintaining up-to-date knowledge of tax laws and implementing changes as necessary. Your role will also involve developing and implementing financial planning and budgeting processes, conducting variance analysis to evaluate budget-to-actual financial performance, and providing strategic financial insights to support decision-making. Additionally, you will oversee daily cash management, develop and monitor cash flow forecasts, and prepare investor presentations, reports, and financial summaries. Leading and developing a team of finance professionals will be a key aspect of your role, where you will allocate tasks, set goals, and ensure efficient financial operations. You will also be responsible for establishing KPIs to assess and improve team performance, ensuring compliance with regulatory requirements, and developing and maintaining financial controls to safeguard company assets. The ideal candidate for this position will be a CA (Chartered Accountant) with at least 5 years of industry experience or a B.Com with over 10 years of experience in the industry. Excellent communication skills, experience in managing financial operations for startups or manufacturing industries, expertise in financial planning, budgeting, forecasting, and variance analysis, proven ability to manage financial reporting and investor communications, and leadership experience in managing and developing finance teams are also required. Joining PadCare means being part of a mission-driven team that is transforming menstrual hygiene through sustainable solutions, actively reducing landfill waste, and carbon emissions. You will have the opportunity to contribute to a circular economy, work with innovative recycling technology, and grow professionally in a fast-growing, venture-backed startup. Our culture values collaboration, inclusivity, and purpose, making PadCare a place where you can make a real impact every day. If you share our vision of using business as a force for good and are passionate about sustainability and social impact, PadCare is where your purpose finds a home. Please note that you will report directly to the CEO in this role.,

As an Operation Manager & Team Lead in Healthcare Process, you will be responsible for leading a high-performing team dedicated to maintaining service quality and compliance in healthcare support operations. Your role will involve overseeing QA and training functions to ensure that customer interactions align with TELUS's standards of care, privacy, and professionalism. Your primary responsibilities as an Operation Manager will include managing end-to-end healthcare operations such as claims, eligibility, RCM, and prior authorizations. You will be tasked with driving performance to meet SLAs, collaborating with US healthcare clients, ensuring compliance with HIPAA and data security standards, forecasting staffing needs, implementing process improvements, and mentoring team leads and supervisors. As a Team Lead, you will supervise a team of associates handling US healthcare processes, monitor team performance against KPIs, provide coaching and feedback, manage daily workflows and client expectations, ensure adherence to HIPAA guidelines, support process training and onboarding, and report team metrics to Operations Managers. To be successful in this role, you must have a minimum of 3-7 years of experience as an Operations Manager or 2 or more years as a Team Lead in the Health and Welfare domain. You should possess a strong understanding of US healthcare benefits, insurance plans, and regulatory compliance, along with excellent presentation, facilitation, and communication skills. Proficiency in MS Office tools is essential, and experience in a BPO/KPO setup, virtual training tools, instructional design knowledge, and training certifications are preferred. If you are a dynamic and compassionate leader with a passion for continuous improvement and a focus on quality and compliance in healthcare operations, we encourage you to apply for this challenging and rewarding role.,

As a key member of the team, you will drive operational excellence by setting clear goals, priorities, and performance metrics. You will play a crucial role in encouraging professional development and fostering knowledge sharing within the team. Your responsibilities will include overseeing the automation of operational tasks such as provisioning, deployment, monitoring, and incident response. It will be your duty to ensure that robust monitoring, logging, and alerting systems are in place to proactively identify and address any issues before they impact customers. Join us in this dynamic role and make a real impact on our operational efficiency and customer satisfaction.,

As a member of Airbnb's Escalations team, you will be responsible for resolving high-stakes issues raised directly to the CEO and Executive Team. Your role will involve delivering exceptional hospitality by balancing urgency, empathy, and fairness to address critical cases and rebuild trust. This high-visibility position requires extreme ownership, where you will investigate root causes, devise solutions, and mitigate brand risk. Your strategic problem-solving skills will be crucial in navigating ambiguous situations and delivering exceptional experiences for users, even in complex scenarios. You will redefine customer expectations by resolving immediate concerns and systemic issues, aiming to exceed customer expectations at every touchpoint. A typical day in this role will involve mastering high-stakes customer resolutions by leading critical case resolutions, conducting investigative deep dives, redefining customer expectations, delivering empathy-led advocacy, collaborating across functions, developing expertise, setting operational standards, and mentoring peers to elevate operational excellence. To excel in this position, you should have 3+ years of experience in customer success, risk management, or service delivery in high-stakes sectors. Your ability to thrive in high-pressure environments, communicate effectively, think systemically, and demonstrate operational excellence will be key to success in this role. Key skills required for this position include conflict resolution, time management, strategic decision-making, and operational excellence. Additionally, you should be available to work 40 hours a week out of the Gurgaon location, including weekends and different shifts as needed. Airbnb is committed to fostering diversity and inclusion in the workplace, welcoming applications from all qualified individuals to contribute to innovation, engagement, and the development of the best products and solutions.,

We are seeking an experienced and highly motivated Senior Manager - Seller Enablement to join our dynamic team. In this critical role, you will drive the success of our third-party sellers on the Walmart Marketplace by equipping them with tools, resources, and support to thrive. Your responsibilities include enabling internal sales and account management teams through the setup of processes, SOPs, and tools for issue resolution, facilitating better seller experience, and assessing seller satisfaction through feedback analysis. This role demands strong program management skills, strategic thinking, operational excellence, analytical proficiency, and a dedication to business growth. The Walmart India Cross Border team offers Indian brands, manufacturers, MSMEs, and potential sellers an opportunity to expand their business internationally by selling their products on global Walmart online marketplaces. As part of Walmart's initiative to increase sourcing from India to $10 billion annually by 2027, sellers can reach over 120 million U.S. consumers monthly through the Walmart Marketplace. Your responsibilities will include: - Developing and executing seller enablement strategies to enhance seller performance, retention, and satisfaction. - Identifying seller pain points, designing scalable solutions, and promoting the adoption of new Walmart Marketplace features among sellers. - Collaborating with product and engineering teams to advocate for seller needs and enhance seller-facing tools. - Monitoring seller performance metrics, providing data-driven insights to leadership, and tracking the impact of enablement initiatives. - Collaborating with internal teams to ensure a cohesive and supportive seller experience and staying informed about industry trends in e-commerce seller enablement. Requirements: - MBA or equivalent post-graduate degree - 7+ years of program management experience - 3+ years of e-commerce industry experience - Proven track record of successful program development and execution - Strong written and verbal communication skills, analytical proficiency, and ability to work effectively in a fast-paced environment This summary provides an overview of the role's nature and responsibilities. For a comprehensive inventory of duties, responsibilities, and qualifications, the full Job Description will be provided during the hiring process. Walmart, Inc. is an Equal Opportunity Employer committed to understanding and respecting the unique styles, experiences, and identities of its associates, customers, and communities. We do not charge any recruitment fees throughout the hiring process.,

Driffle is a global digital goods marketplace that specializes in digital gaming products, offering a diverse selection of games, gift cards, DLCs, and more across 140 countries. The mission of Driffle is to make digital gaming purchases safer, faster, and more accessible than ever before. As the Chief of Staff at Driffle, you will serve as the strategic partner to the CEO and a key member of the leadership team. In this impactful full-time role, you will drive cross-functional initiatives, streamline operations, and ensure organizational alignment with top priorities. Your role will involve balancing strategy with execution in a fast-paced startup environment, enabling Driffle to scale efficiently and effectively. Responsibilities: - Strategic Planning & Execution: Partner with the CEO to develop the company's strategy and OKRs, translating high-level goals into actionable plans. Lead strategic initiatives and special projects that drive growth and ensure timely and excellent execution. - Operational Excellence: Oversee day-to-day operational workflows, identify and resolve bottlenecks to ensure smooth operations in a fast-paced setting. - Cross-Functional Coordination: Coordinate across departments to align teams with company priorities, organize leadership meetings, track project progress, and facilitate effective communication and collaboration. - Executive Communication: Act as a communication conduit for the CEO, preparing and reviewing high-level communications to ensure the CEO's vision and priorities are effectively conveyed. - Decision Support & Analysis: Support the CEO's decision-making process with rigorous analysis and research, providing actionable insights and recommendations. - People Management & Development: Collaborate with HR to scale the team, mentor team members, and drive performance management and leadership development initiatives. - Investor Relations & Stakeholder Management: Lead investor relations, prepare investor updates and board materials, coordinate communications with stakeholders, and support fundraising efforts. - Special Projects: Undertake high-impact projects and urgent priorities on behalf of the CEO, ranging from evaluating new business models to launching strategic initiatives. Qualifications and Skills: - Education: MBA from a top-tier business school or equivalent post-graduate degree in management. - Experience: 5-8+ years of experience in management consulting, corporate strategy, or similar environments. Prior experience in high-growth startups or tech companies, particularly in gaming, e-commerce, or marketplaces, is valuable. - Strategic & Analytical Skills: Proficiency in strategic planning, project management, data analysis, and working with financial models. - Leadership & People Skills: Strong leadership presence, experience in people management, and building relationships across all levels. - Adaptability & Resilience: Ability to thrive in a constantly changing startup environment, adjusting quickly to new challenges. - Passion & Drive: Self-starter with a strong sense of ownership, driven by results and a personal interest in gaming or digital entertainment. Join Driffle to play a pivotal role in shaping the future of a company that is revolutionizing the gaming marketplace. If you are a strategic thinker with a proactive approach, eager to drive results and lead from behind the scenes, we look forward to hearing from you.,

DataFlow Group, founded in 2007, is a global leader in Primary Source Verification (PSV), background screening, and immigration compliance solutions. The business collaborates with various global public and private sector organizations to mitigate risk by validating credentials and identifying fraudulent documents, thereby safeguarding communities and organizations worldwide. With a network of over 160,000 issuing authorities spanning across more than 200 countries, DataFlow Group upholds trust and transparency in talent verification. The mission at DataFlow Group is clear and concise: Empower talent to navigate careers without borders, fostering an environment of trust and transparency. For more information about DataFlow Group, please visit their website at: https://www.dataflowgroup.com/. DataFlow Group is currently looking for a highly skilled and results-driven Quality Assurance Director to take charge of the end-to-end quality assurance function for the implementation and continuous delivery of their new Apex Platform. This platform serves as a mission-critical system supporting primary source verification for professional credentials, licenses, and work experience. In this role, the Quality Assurance Director will play a pivotal role in formulating, executing, and overseeing the test strategy, quality assurance processes, and related tools to ensure that the platform adheres to the highest standards of functionality, usability, performance, and scalability. The ideal candidate should possess extensive experience in leading quality assurance and test teams, promoting test automation, and establishing the testing components of CI/CD pipelines to facilitate rapid, iterative, and high-quality delivery. Key Responsibilities: **Test Strategy & Governance** Define and take ownership of the comprehensive end-to-end quality assurance strategy encompassing functional, non-functional, integration, regression, team capability, tooling strategy, and test KPIs for evaluating the efficacy of the test strategy. Establish and implement a test governance framework to ensure test traceability, coverage, and quality control. **Tooling Strategy** Define and implement a test tool strategy by selecting, configuring, and managing test tools and frameworks (e.g., Selenium, Playwright, Cypress, Postman, JMeter, Gitlab, Sonarqube, DevOps, Jenkins) to seamlessly integrate in the CI pipeline. **CI/CD** Architect and implement the testing architecture within the CI/CD pipeline to support automated build, test, and deployment cycles. Collaborate closely with the engineering team to incorporate automated tests (unit, API, UI, functional, and regression) into the CI/CD workflows. Introduce shift left testing practices to enable early defect detection in the SDLC. **Team Leadership & Collaboration** Lead a cross-functional team comprising test engineers, automation specialists, and manual testers. Cultivate a culture of quality, continuous testing, and proactive risk identification. Engage with Product Engineering and Business Operations teams to align on priorities and milestones. **Performance & Scalability** Develop and refine platform volumetrics, oversee benchmarking activities to establish a baseline. Plan and conduct performance testing in line with volumetric benchmarks, SLAs, and peak scenarios by coordinating with an external vendor for this purpose. Verify platform stability and scalability through repeatable test cycles and proactive risk identification. Ensure platform readiness for client migrations and high-volume activities. **Operational Excellence** Create and maintain test metrics and reporting dashboards to update stakeholders on quality status, test progress, and defect trends. Essential Requirements and Qualifications: Minimum of 15+ years in the software development industry, with at least 3 years as a Test/QA Manager. Proven track record of designing and executing test strategies for complex platform rollouts. In-depth understanding of QA methodologies, Agile delivery, and DevOps practices. Hands-on experience with tools like Selenium, Cypress, Playwright, JMeter, Gitlab, and Jenkins. Familiarity with working in a Hyperscalar environment such as AWS, GCP, or Azure. Proficiency in managing test planning, defect triage, and test sign-off in large-scale programs. Strong communication and leadership skills with stakeholders. Experience with API testing, microservices, and data migrations. Possession of ISTQB or other formal testing certifications.,

You are M&G Global Services Private Limited, a fully owned subsidiary of the M&G plc group of companies, dedicated to providing a wide range of value-added services since 2003. Your purpose is to empower individuals to invest with confidence. With over 170 years of experience, you offer financial products and services through Asset Management, Life, and Wealth sectors to deliver exceptional financial outcomes for clients and superior shareholder returns. M&G Global Services has evolved into a powerhouse of capabilities, contributing significantly to M&G plc's goal of becoming the most beloved and successful savings and investments company globally. As Head of Client Operations, your role is crucial in enhancing transparency, building trust, and strengthening relationships with COO, Operations, Distribution & Investments teams within the asset management space. You will be responsible for providing strategic leadership to build a top-tier client operations team in India aligned with the overall client experience strategy. This includes overseeing the end-to-end client life cycle, ensuring accuracy in reporting, collaborating with distribution teams, managing data quality control, and engaging with stakeholders to drive operational excellence and continuous improvement. Your responsibilities also involve talent management, where you will develop resource acquisition plans, lead retention initiatives, coach and mentor operational personnel, and foster a culture of continuous improvement and innovation. To excel in this role, you should have a minimum of 15+ years of management experience in client operations within the asset management industry. You must possess strong commercial acumen, client-centric approach, strategic thinking skills, excellent communication and presentation abilities, and proven leadership qualities. Additionally, a graduate degree in any discipline, preferably in Commerce, Finance, or Management, along with a Master's in Business or equivalent certification is required. Your success in this role will contribute significantly to M&G Global Services" mission of creating an exceptional workplace for exceptional talent and driving the company towards becoming a globally recognized leader in savings and investments.,

The General Manager FTL is responsible for leading and managing the company's Full Truck Load operations across regions. Your role will involve optimizing logistics strategies, enhancing customer satisfaction, improving cost efficiency, and fostering a high-performance culture across the transport business vertical. Your key responsibilities will include developing and implementing long-term FTL transport strategies aligned with organizational goals. You will also be responsible for identifying growth opportunities and leading expansion into new regions or customer segments. You will oversee daily FTL operations, ensuring timely delivery, route efficiency, and optimal fleet usage. Implementing robust process improvements for load planning, scheduling, and tracking will be crucial for operational excellence. As the General Manager FTL, you will lead and mentor regional managers and operations staff to deliver results. Managing vendor relationships, including transporters and fleet owners, with strong negotiation skills and service-level agreements will also be part of your responsibilities. Fostering strong relationships with key customers, ensuring service levels and operational alignment will be essential for client relationship and growth. Collaborating with sales and business development teams to onboard new clients and improve retention will also be key. Ensuring adherence to transport regulations, safety standards, and documentation protocols will be crucial for compliance and safety. Maintaining audit readiness and supporting internal governance practices will also fall under your purview. You will be responsible for monitoring departmental budgets, cost control, and profitability metrics. Approving freight rates, incentives, and contracts aligned with financial goals will also be part of your financial oversight responsibilities. This is a full-time position that requires your presence in person at the work location.,