About OnArrival OnArrival is rebuilding the travel stack from the ground up. From flights and hotels to insurance and visas, we’re creating the infrastructure that powers modern travel companies. Our platform is modular, developer-first, and battle-tested to scale – think AWS meets Stripe for travel. ⸻ What You’ll Do • Develop fast, modular, and reliable UI components using React.js and Next.js • Contribute to embeddable SDKs, PWA builds, and mobile-optimized interfaces • Work closely with design, backend, and product teams to ship seamless experiences • Optimize performance, reduce bundle sizes, and aim for blazing Lighthouse scores • Build internal component libraries and design systems • Write clean, maintainable code with good test coverage ⸻ You Should Have • 2–5 years of frontend development experience • Strong hands-on knowledge of React.js and Next.js • Good grasp of Typescript, TailwindCSS, and modern state management (Zustand, Redux, etc.) • Experience with SSR, dynamic routing, and REST/GraphQL APIs • Comfort with performance profiling, lazy loading, and responsive design • Bonus: Worked on SDKs, Micro Frontends, or WebView-based mobile integrations • Startup-ready: proactive, independent, and shipping-focused ⸻ Why Join Us? • Build meaningful products that power real-world travel • Small, fast-moving team – zero bureaucracy, full ownership • Competitive pay + equity • Remote-friendly, but prefer Bangalore-based folks • Opportunity to work across the stack if you’re up for it ⸻ Interested? Email us at pawan@onarrival.travel with your resume, GitHub, portfolio, or anything you’ve built that you’re proud of. Show more Show less
About OnArrival OnArrival is the world’s most advanced full-stack travel platform. We power the infrastructure behind flights, hotels, insurance, visas, and more - all through modular APIs and embeddable frontends. We're building the AWS of travel tech - and doing it from India. 📍 Location: Bangalore | Full time As a Product Designer, you’ll design across core OnArrival surfaces - from consumer interfaces to dashboards. You'll turn complex problems into elegant, user centred solutions and help shape the direction of the product and the business. What you'll be doing: Own the end-to-end design process for major product areas - from discovery to delivery. Lead problem definition by obsessing over the “why” and grounding decisions in user behaviour and data. Take a collaborative approach - generating ideas with business and engineers and translating them into clear, structured solutions. Design robust, scalable user flows that account for every edge case and real-world scenario, not just the happy path. Translate those flows into intuitive, consistent, and delightful interfaces that uphold high usability and visual design standards. Go beyond the launch - track performance, identify usability issues, and use product metrics to inform ongoing design iteration. Manage, contribute to our designs across different systems, helping to raise the quality and coherence of our overall product experience What we're looking for: A systems thinker who can break down complexity into structured flows and intuitive screens. Someone who sees the full picture but never misses the details. A product mindset - you’re as interested in solving the right problem as you are in crafting the right UI , and you bring a strong sense of ownership to everything you design . 3+ years of hands-on product design experience, ideally across both B2B SaaS and consumer products. Fluency in Figma for everything from low-fi exploration to pixel-perfect mockups. Bonus if you’ve dabbled in tools like Framer, Protopie/Principle/Rive Visual polish meets functional clarity - you know how to make a product feel consistent and delightful without compromising speed or simplicity. Data-aware and impact-focused - you’re not afraid to get into analytics or suggest experiments to validate and improve your work. Comfortable with ambiguity and fast-moving teams. You bring structure where there is none and aren’t afraid to reframe the problem. A clear communicator who can articulate decisions, share thinking, and bring people along a design critique. Hiring process: Apply via mail Send in your applications with your portfolio and CV Intro Call (15 mins) Once shortlisted, a short conversation to learn more about your background and what you’re looking for. Pair Design Session We’ll tackle a design challenge together-live. You’ll get context, collaborate, and sketch ideas with us (no solo take-home here). We're evaluating critical thinking, lateral thinking and time-boxing Execution Day You’ll take the idea further and turn it into a high-fidelity solution in Figma. This helps us see your execution and visual design skills. Presentation & Portfolio Review You’ll present your work, walk us through past projects, and discuss your approach. This is where we explore interaction design, visuals, and delivery thinking.
About OnArrival OnArrival is the world’s most advanced full-stack travel platform. We power the infrastructure behind flights, hotels, insurance, visas, and more – all through modular APIs and embeddable frontends. We are building the AWS of travel tech and doing it from India. www.onarrival.travel We are looking for someone who can: ✅ Handle customer queries with empathy and speed ✅ Manage post-booking operations (flights, hotels, etc.) ✅ Coordinate with suppliers and partners to ensure smooth resolutions ✅ Think on their feet and hustle when it matters You will be working directly with our core team, supporting the travel experience of customers across fintechs, banks, and marketplaces. Requirements: ✔ Own laptop/desktop with reliable Wi-Fi (30 Mbps+) ✔ Tech-savvy with basic understanding of flight/hotel bookings ✔ Strong English communication – both written and verbal ✔ Diploma or graduate degree Work Hours 🕘 9 am – 9 pm (rotational weekly off; occasional night shifts) What We Offer o Competitive salary (industry-standard) o Permanent work-from-home o Health insurance (self + spouse) o Paid annual leave and standard benefits Feel free to share this with someone who’d be a great fit!
About OnArrival OnArrival is the world’s most advanced full-stack travel platform. We power the infrastructure behind flights, hotels, insurance, visas, and more — all through modular APIs and embeddable frontends. We're building the AWS of travel tech — and doing it from India. About the Role We're looking for an HR Generalist who thrives in a dynamic, fast-paced startup environment. You’ll be the go-to person for all things people — from hiring coordination and onboarding to policy implementation, culture building, and performance management. You’ll work closely with founders, tech leaders, and designers to help scale a people-first organization. Key Responsibilities Recruitment Support : Coordinate end-to-end hiring — scheduling, screening, follow-ups, documentation Onboarding & Offboarding : Seamless experience for all joiners/leavers including documentation, system access, and culture onboarding HR Operations : Maintain employee records, leave management, compliance support (PF, ESI, etc.) Culture & Engagement : Plan team events, feedback rituals, pulse checks, employee connects Performance & Development : Assist with OKRs, feedback cycles, and learning initiatives Policy & Compliance : Help frame, communicate, and update HR policies as we scale Vendor/Payroll Coordination : Interface with external vendors for Office Space planning, payroll, insurance, and legal compliance What We’re Looking For 4–6 years of experience in an HR generalist or operations role, preferably at a startup Strong organizational and interpersonal skills Proficiency in HRIS tools, G-Suite, and Excel Comfort in ambiguous, evolving environments Passion for building great teams and a culture of ownership 💡 Bonus Points Exposure to tech/startup teams or fast-scaling orgs Basic understanding of payroll, legal frameworks Interest in the travel industry or tech platforms Perks: ✅ Work directly with founders ✅ High ownership, zero red-tape ✅ Flexible leave policy ✅ Wellness & travel perks ✅ Opportunity to shape people culture from the ground up
About OnArrival Travel: OnArrival is redefining the travel tech industry by building the world’s most advanced full-stack travel platform. We provide seamless, intelligent travel infrastructure, powering everything from flights and hotels to baggage insurance. Unlike traditional aggregators, OnArrival deeply integrates with suppliers, offering a next-generation API and SDK solution that simplifies travel technology for fintechs, OTAs, and enterprises. Role Overview: We are looking for a Staff Backend Engineer to work with the Hotels division , responsible for building and scaling our hotel booking and aggregation system. You will work on high-scale, low-latency distributed systems that integrate with multiple hotel suppliers, channel managers, and property management systems. This role requires expertise in architecting, designing, and implementing high-performance backend services that can handle millions of hotel searches and transactions in real-time. Key Responsibilities: Architect and Scale : Design and optimize OnArrival’s hotel infrastructure to handle high traffic, ensuring fault tolerance, security, and resilience. API Development : Build and enhance high-performance RESTful and GraphQL APIs that power our hotel module. Supplier Integrations : Integrate and optimize connectivity with global hotel suppliers, aggregators, and direct properties to ensure the best inventory and pricing. Metadata & Search Optimization : Design caching and data indexing strategies using Redis, ElasticSearch, and MongoDB to deliver ultra-fast property search results. Reliability and Observability : Implement distributed tracing, logging, and monitoring to ensure system reliability. Security & Compliance : Ensure adherence to SOC 2, ISO, and PIPA security standards, with a focus on data localization . Collaboration : Work closely with product, frontend, and infrastructure teams to enhance the hotel booking experience. Mentorship : Guide and mentor junior engineers, fostering a strong engineering culture within the team. Requirements: 8+ years of experience in backend engineering with expertise in Kotlin (preferred) or Java . Strong background in designing high-scale distributed systems and microservices . Deep understanding of MongoDB, Redis, ElasticSearch, and event-driven architectures (Kafka or Confluent) . Experience working with hotel industry standards such as channel managers, PMS APIs, and hotel supply aggregators (Hotelbeds, DerbySoft, RateGain, etc.) . Strong focus on API performance, security, and observability . Experience with cloud-native architectures on AWS/GCP . Familiarity with CI/CD pipelines, Kubernetes, and DevOps best practices . Previous experience leading teams or mentoring engineers is a plus. Why Join Us? Be part of a cutting-edge travel tech company that is redefining the industry. Work on a high-scale platform that integrates with global travel suppliers. Competitive salary, stock options, and remote-friendly work culture.
🚀 We’re Hiring – Customer Support Executive (Flights & Hotels) 🚀 Are you passionate about providing exceptional travel customer experiences? Join our dynamic team at OnArrival , where we pride ourselves on delivering industry-leading customer experience standards. We are looking for a passionate Customer Support Executive who can take our service excellence even further by proactively resolving flight and hotel-related queries . 🔍 What You’ll Do: Handle customer queries related to flight and hotel bookings via chat, email, and calls. Provide timely and accurate solutions with a strong focus on customer satisfaction. Collaborate with cross-functional teams to resolve complex issues. Maintain high service quality during rotational shifts. 🌟 We’re Looking For Someone Who Is: ✅ Empathetic – Understands customer concerns and responds with care. ✅ Proactive and Solution-Oriented – Committed to resolving issues to the customer’s satisfaction. ✅ Collaborative – Works well with internal teams to accomplish assigned tasks. ✅ An Excellent Communicator – Strong written and verbal communication skills. ✅ Minimum 1+ year of work experience in customer support , preferably in the travel industry. ⏰ Shift: Rotational shifts including night shifts, as per business needs 📍 Mode of Work: In-Office 📍 Location: Pune, Maharashtra ,India. If you love solving problems and delivering great customer support, we’d love to hear from you! 👉 Apply now or share with someone who would be a great fit. #Hiring #CustomerSupport #TravelIndustry #JobOpportunity #OnArrival #Flights #Hotels
We are looking for a Product Operations Lead to streamline the way we build, ship, and scale products across OnArrival. You’ll be the connective tissue between Business, Engineering, Customer Success, and Other verticals, ensuring our teams operate with clarity, speed, and consistency. Your mandate: build repeatable systems, optimize processes, and make sure every product decision is backed by the right data, customer insights, and operational rigor. This role is perfect for someone who thrives in fast-moving environments, loves problem-solving across functions, and wants to influence how a product org scales. ⸻ Key Responsibilities Operational Excellence • Own the product development process end-to-end (roadmap rituals, sprint alignment, release readiness). • Create frameworks for feature rollouts, experimentation, and product lifecycle management. • Define and track operational KPIs for product velocity, release quality, and adoption. Cross-Functional Alignment • Act as the bridge between Engineering, Product, Design, and Customer Success. • Translate engineering updates into digestible, customer-facing insights for CS and Partnerships. • Partner with Customer Success to ensure feedback loops are structured and influence the roadmap. Data & Insights • Set up and maintain product analytics dashboards (adoption, retention, NPS, usage patterns). • Ensure product teams have the right data to make decisions quickly. • Manage tooling (e.g., Jira, Productboard, Superset, Notion) and streamline usage across teams. Release & Change Management • Drive release communications (internal release notes, CS enablement, partner updates). • Standardize incident and escalation communication between Eng and CS. • Ensure go-to-market readiness for major product launches. Leadership & Scale • Build and mentor a small team of product ops specialists as the function scales. • Champion operational best practices across the org. • Work closely with leadership to shape how Product Ops evolves within OnArrival. ⸻ Qualifications • 6–10 years of experience in Product Operations, Program Management, or Product Management at a SaaS/tech company (startup or scale-up experience preferred). • Strong understanding of software development lifecycles, Agile methodologies, and release management. • Hands-on experience with product & project tools (Jira, Confluence, Productboard, ClickUp, Notion, Superset, etc.). • Analytical mindset; comfortable with product data and metrics. • Excellent communication skills; able to translate complex updates into clear narratives for both internal and external stakeholders. • Proven track record of driving alignment in cross-functional teams. ⸻ What We Offer • Opportunity to shape the Product Ops function from the ground up. • Work at the intersection of engineering, product, and customer-facing teams on high-impact problems. • A culture that values speed, ownership, and deep problem-solving. • Competitive compensation and growth opportunities in a scaling startup.