Company Description Founded in Dubai in 2018, ISS Global Forwarding is a leading global forwarding company with a strong presence in emerging markets. With operations in more than 30 countries, we have built a reputation for delivering innovative supply chain solutions to businesses of all sizes. Our customer-centric approach has made us the preferred logistics partner for our clients, and our team of experts is dedicated to achieving optimal results. We pride ourselves on being "easy to do business with," a core value of our company mission. Role Description This is a full-time on-site role for a Sales Manager located in Jaipur. The Sales Manager will be responsible for developing and implementing sales strategies, managing client relationships, and achieving sales targets. Daily tasks will include identifying and pursuing new business opportunities, negotiating contracts, preparing sales reports, and collaborating with the operations and marketing teams to ensure customer satisfaction. The Sales Manager will also be responsible for market analysis and staying informed about industry trends and competitors. Qualifications Sales strategy development, Lead generation, and Business development skills Client relationship management and Customer service skills Strong negotiation and Contract management skills Analytical skills for Market analysis and Competitor research Excellent communication and presentation skills Ability to work independently and within a team Experience in the logistics or supply chain industry is a plus Bachelor's degree in Business, Marketing, Logistics, or a related field
Develop and implement strategic sales plans to achieve revenue targets and drive business growth. Set sales targets for the sales team and ensure they are aligned with overall company objectives. Monitor sales performance, track progress, and provide regular reports to senior management. Identify areas for improvement and implement sales process enhancements to optimize sales efficiency. Coach and mentor the sales team, providing guidance and support to help them achieve their targets. Manage and develop relationships with key accounts to maximize revenue and customer satisfaction. Understand client needs and provide tailored logistics solutions to meet their requirements. Conduct regular business reviews with key accounts, identifying growth opportunities and addressing any concerns. Collaborate with internal teams to ensure seamless execution of customer orders and outstanding service delivery. Develop and execute sales strategies to penetrate new markets, expand customer base, and increase market share. Conduct market research to identify new business opportunities, market trends, and competitor activities. Analyze sales data, market insights, and customer feedback to drive informed decision-making. Work closely with the marketing team to develop targeted sales campaigns and promotional activities. Lead and motivate a team of sales professionals, setting performance goals and providing ongoing feedback. Foster a collaborative and high-performance culture within the sales team. Conduct regular team meetings, training sessions, and performance reviews. Identify training and development needs and provide coaching and mentoring to enhance sales skills and capabilities. Build and maintain strong relationships with key customers, acting as a trusted advisor and ensuring customer satisfaction. Identify customer needs and propose appropriate logistics solutions to meet their requirements. Address customer concerns and resolve any issues or challenges in a timely and effective manner. Stay updated on customer industry trends and changes to proactively identify opportunities for business growth. Requirements: Bachelors degree in Business Administration, Marketing, or a related field. An MBA is a plus. 10+ years of experience in sales management roles, preferably in the freight forwarding or logistics industry. Strong knowledge of the Products services, industry trends, and market dynamics. Proficiency in English (written and verbal). Additional languages may be advantageous. Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills. The Senior Sales Manager is responsible for leading and managing the sales team, developing and implementing sales strategies, and driving revenue growth for the organization. The job holder will be overseeing the sales process, setting sales targets, and ensuring the team achieves or exceeds them. The Senior Sales Manager plays a crucial role in developing and maintaining customer relationships, identifying new business opportunities, and maximizing sales performance.