2100 Operational Excellence Jobs - Page 46

The primary purpose of Distribution Planning and MDM specialist is to oversee the logistical operations of the E2E supply chain. He/She will ensure seamless coordination with warehousing and freight vedors, review purchase orders and track spends. They will also support the line manager in devising better supply networks/routes using optimization methods to save SC costs. This role will also evaluate the logistics process for first, middle, last mile and implement procedures to improve KEY RESPONSIBILITIES Collaboratively build, communicate, and maintain Network Source Strategy for Finished Products. Ensures that the plan manages risk and is aligned with our business strategy. Assist in establishing effective and efficient systems that enhance Warehousing competitive advantages, quality, customer satisfaction, and overall operational excellence. Participate in translating Warehousing strategic objectives and policies into medium and short-term plans. Tracking, analyzing, and reporting the relevant KPI s, suggest and implement site or warehouse specific effectiveness and improvement activities with regional SC teams. Centrally reviewing, preparing, and managing purchase orders for all distribution vendors nationally. Maintain consolidated tracker and MIS for inventory audits at all warehouses, discrepancies, and quality audit CAPAs etc, following up on them with regional SC teams to ensure timely adherence and root cause analysis to avoid recurrence. Why you 3-4 Years experience as Logistics Specialist / Coordinator or Operational Excellence or Warehousing Excellence Should have Graduate with superior data interpretation and analytical skills in Commerce, Engineering, Finance Higher understanding of Supply chain management principles and processes Preferred Qualifications: If you have the following characteristics, it would be a plus: Post-graduate degree or equivalent in Management in Supply Chain To gain sufficient understanding of how warehousing and freight logistics works together to deliver sales. WHY HALEON Operating at pace and agile decision-making - using evidence and applying judgement to balance pace, rigour and risk. Committed to delivering high quality results, overcoming challenges, focusing on what matters, execution. Continuously looking for opportunities to learn, build skills and share learning. Sustaining energy and we'll-being Building strong relationships and collaboration, honest and open conversations. Budgeting and cost-consciousness

Depending on your interests and aptitudes, in this role you will do a combination of: Working with interns and full time engineers to set up test rigs that simulate elements of a home and include various test equipment Building out inventory for custom cabling/devices Assembling large scale test builds As we are a startup, this list is neither exhaustive nor complete. We are excited for people to explore responsibilities outside their areas of expertise if the need or interest arises. We also do not expect every candidate to do all of these things; we each work on the areas of our interest and skill set. Responsibilities As a test technician you might expect to work on projects such as Building a test rigs to facilitate systems testing on a complex mechatronic system Building testing tools to support debug efforts Supporting fixture builds Performing custom PCBA rework Maintaining stock of commonly used custom cables/devices About You Required Qualifications Experience building wire harnesses from drawing, wiring electrical outlets, building from schematics/CAD, working with T-slot extrusion, unistrut, or related experience Working knowledge of residential electrical wiring Is excited to learn and grow in a cooperative team environment, working on robust solutions to complex problems Has experience with large scale building tools ( table saws, power tools, industrial wiring) Bonus Qualifications we'do not expect any technician to have all skills, but we'do want you to be broadly skilled and excited to grow. Some additional qualifications that would benefit the work are: Working knowledge of various line power (240 @60hz, 208 @ 60hz) Comfort with SMT rework Experience with hardware for automation like relays and contactors. Has experience tinkering with electronics and is comfortable with electronics tools (eg oscilloscope, DMM, power supplies) Has experience with rapid prototyping tools (3D printers, laser cutters, etc)

To optimize field and on site resources for achieving Operational Excellence and Customer Satisfaction Key Functional Responsibilities are as follows 1. Service job administration of field and on site resources 2. Order Booking for Service division 3. Invoicing of service orders 4. Labour entry of field service engineers & onsite service engineer 5. Coordination with Field Service engineers, Team leaders & Regional Service Managers. 6. Planning of service engineers visit against service contracts 7. Provide required data from SAP/SPIRIT system to Managers 8. Submit daily operational scorecards and performance updates to regions for improving the operational efficiency 9. Forward planning of resources for implementation of Service Plans 10. Service call monitoring until closed and reported to customer 11. CRT, Utilization & Efficiency control and monitoring of OST and FST 12. Customer satisfaction survey using Falcon Dashboard Implementation of Service Administration Process to improve operational efficiency with effective coordination with the Regions, Customers, Field Resources, Central Workshop, On Site Workshop, Logistics, Finance and Product Sales Educational requirements Graduation Degree with relevant experience Experience requirements 1-3 years of experience as Service planner/Customer support officer Sound Knowledge of SAP, Outlook, other ERP system, Knowledge on Microsoft Excel, Word, PowerPoint, Power BI Have strong interpersonal skills-team player Have good presentation skills and ability to communicate effectively Be able to take own initiatives Be able to work independently Have a high drive and high level of energy Be open minded Have a genuine interest in growing the service business

NCR Corporation is looking for IRA Accounting Professional to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger Ensuring the accuracy and completeness of financial records and reports, including balance sheets, income statements, and cash flow statements Managing the preparation and filing of all tax returns, including sales tax, payroll tax, and income tax returns Developing and implementing financial systems and processes, including controls to ensure accuracy and compliance with financial reporting standards Collaborating with internal stakeholders, including sales, marketing, and operations, to ensure that the company's financial goals are aligned with business objectives Developing and managing budgets, forecasts, and financial reports to support decision-making and planning Analyzing financial data and providing insights and recommendations to support the company's strategic objectives Ensuring that all financial systems and processes are in compliance with relevant regulations, laws, and industry standards Managing the performance and development of the accounting team, providing coaching, feedback, and training as needed

NCR Corporation is looking for AP Accounting Analyst to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger Ensuring the accuracy and completeness of financial records and reports, including balance sheets, income statements, and cash flow statements Managing the preparation and filing of all tax returns, including sales tax, payroll tax, and income tax returns Developing and implementing financial systems and processes, including controls to ensure accuracy and compliance with financial reporting standards Collaborating with internal stakeholders, including sales, marketing, and operations, to ensure that the company's financial goals are aligned with business objectives Developing and managing budgets, forecasts, and financial reports to support decision-making and planning Analyzing financial data and providing insights and recommendations to support the company's strategic objectives Ensuring that all financial systems and processes are in compliance with relevant regulations, laws, and industry standards Managing the performance and development of the accounting team, providing coaching, feedback, and training as needed

NCR Corporation is looking for GL Accounting Analyst III to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger Ensuring the accuracy and completeness of financial records and reports, including balance sheets, income statements, and cash flow statements Managing the preparation and filing of all tax returns, including sales tax, payroll tax, and income tax returns Developing and implementing financial systems and processes, including controls to ensure accuracy and compliance with financial reporting standards Collaborating with internal stakeholders, including sales, marketing, and operations, to ensure that the company's financial goals are aligned with business objectives Developing and managing budgets, forecasts, and financial reports to support decision-making and planning Analyzing financial data and providing insights and recommendations to support the company's strategic objectives Ensuring that all financial systems and processes are in compliance with relevant regulations, laws, and industry standards Managing the performance and development of the accounting team, providing coaching, feedback, and training as needed

NCR Corporation is looking for Intercompany Accounting Analyst II to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger Ensuring the accuracy and completeness of financial records and reports, including balance sheets, income statements, and cash flow statements Managing the preparation and filing of all tax returns, including sales tax, payroll tax, and income tax returns Developing and implementing financial systems and processes, including controls to ensure accuracy and compliance with financial reporting standards Collaborating with internal stakeholders, including sales, marketing, and operations, to ensure that the company's financial goals are aligned with business objectives Developing and managing budgets, forecasts, and financial reports to support decision-making and planning Analyzing financial data and providing insights and recommendations to support the company's strategic objectives Ensuring that all financial systems and processes are in compliance with relevant regulations, laws, and industry standards Managing the performance and development of the accounting team, providing coaching, feedback, and training as needed

NCR Corporation is looking for AR Accounting Analyst III to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger Ensuring the accuracy and completeness of financial records and reports, including balance sheets, income statements, and cash flow statements Managing the preparation and filing of all tax returns, including sales tax, payroll tax, and income tax returns Developing and implementing financial systems and processes, including controls to ensure accuracy and compliance with financial reporting standards Collaborating with internal stakeholders, including sales, marketing, and operations, to ensure that the company's financial goals are aligned with business objectives Developing and managing budgets, forecasts, and financial reports to support decision-making and planning Analyzing financial data and providing insights and recommendations to support the company's strategic objectives Ensuring that all financial systems and processes are in compliance with relevant regulations, laws, and industry standards Managing the performance and development of the accounting team, providing coaching, feedback, and training as needed

NCR Corporation is looking for GL Accounting Lead II to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger Ensuring the accuracy and completeness of financial records and reports, including balance sheets, income statements, and cash flow statements Managing the preparation and filing of all tax returns, including sales tax, payroll tax, and income tax returns Developing and implementing financial systems and processes, including controls to ensure accuracy and compliance with financial reporting standards Collaborating with internal stakeholders, including sales, marketing, and operations, to ensure that the company's financial goals are aligned with business objectives Developing and managing budgets, forecasts, and financial reports to support decision-making and planning Analyzing financial data and providing insights and recommendations to support the company's strategic objectives Ensuring that all financial systems and processes are in compliance with relevant regulations, laws, and industry standards Managing the performance and development of the accounting team, providing coaching, feedback, and training as needed

NCR Corporation is looking for AP Accounting lead to join our dynamic team and embark on a rewarding career journey Overseeing the day-to-day operations of the accounting department, including accounts payable, accounts receivable, and general ledger Ensuring the accuracy and completeness of financial records and reports, including balance sheets, income statements, and cash flow statements Managing the preparation and filing of all tax returns, including sales tax, payroll tax, and income tax returns Developing and implementing financial systems and processes, including controls to ensure accuracy and compliance with financial reporting standards Collaborating with internal stakeholders, including sales, marketing, and operations, to ensure that the company's financial goals are aligned with business objectives Developing and managing budgets, forecasts, and financial reports to support decision-making and planning Analyzing financial data and providing insights and recommendations to support the company's strategic objectives Ensuring that all financial systems and processes are in compliance with relevant regulations, laws, and industry standards Managing the performance and development of the accounting team, providing coaching, feedback, and training as needed

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. We are inviting applications for the role of AM, Tableau Specialist Responsibilities In this role, you will be responsible for all the following activities; • Execute deliverables by Business Intelligence and Analysis, Designing, Testing, Migration, Production support and Implementation of dashboard applications. • Work on data visualization tool Tableau Desktop Business Intelligence/Business Analytics software and other Tableau Products • Create Effective and High performance dashboard using Tableau and published them to Server and Online. • Designing complex dashboards taking advantage of all tableau functions including data blending, joins, actions, filters parameters, etc. • Suggest and follow best practices for creating Tableau dashboards by matching requirements to the charts to be chosen, color patterns as per user's needs, standardizing dashboard's size, look and feel. Qualifications we seek in you Minimum qualifications • BE/B- Tech, BCA, MCA, MBA, BSc/MSc • Relevant work experience Preferred qualifications • Good Interpersonal Skills • Meaningful experience in Tableau and other BI Platforms • Good conceptual knowledge and experience in other BI tools is an added advantage What We Offer An inclusive and dynamic work environment that values diversity. Opportunities for professional growth and skill development. A supportive culture that encourages innovation and collaboration. Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpacts AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technologyservices and solutions company that delivers lasting value for leadingenterprises globally. Through our deep business knowledge, operationalexcellence, and cutting-edge solutions we help companies across industries getahead and stay ahead. Powered by curiosity, courage, and innovation , ourteams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of Process Associate, Banking Responsibilities As part of the Mortgage services team, you will be required to: Ability to comprehend information/data set Ability to deliver work as per agreed accuracy service levels along with good efficiency Communication with onshore team for getting the resolutions on pending information Qualifications we seek in you Minimum qualifications Any graduate Preferred skills Ready to work on stretched working hours due to volume fluctuations Good comprehension & e-mail writing skills Decision making skills required Ability to analyze and observe things What We Offer An inclusive and dynamic work environment that values diversity. Opportunities for professional growth and skill development. A supportive culture that encourages innovation and collaboration. Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how werescaling advanced technology solutions to help global enterprises work smarter,grow faster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation , our teams implement data,technology, and AI to create tomorrow, today. Inviting applications for the role of Process Developer, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and rectify unidentified cash and manage end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Freshers are eligible • Strong English language skills (verbal and written) • Meaningful Experience Preferred qualifications • Strong Interpersonal Skills (verbal and written) • Significant experience in Accounts Receivable/Order to Cash Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of A ssistant M anager , Record to Report In this role, we are looking for a strong SME with extensive knowledge of accounting concepts and should have managed a team with a size of 10-15 people. You will be responsible for end to end accounting and reconciliation. Responsibilities Manage multiple partners Ensure smooth month end close & reporting every month Ensure adherence and meeting the KPIs / SLA and review the timely execution of controls Drive the audit deliverables and timely submission of evidences in line with requirements Build customer relationship, drive confidence, and improve customer happiness and lead all the process update calls with customers whenever required Qualifications Minimum qualifications MBA Finance (Candidate with B.Com degree) Meaningful work experience Preferred qualifications Candidates with CA Inter degree & Meaningful work experience in General Ledger Very good written and verbal communication skills Proficient in MS Office applications, especially in MS excel Scope for working under different ERP packages – JDE & SAP Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training

Posted : 19 hours ago About VGL Group Vaibhav Global Limited (VGL) is a leading electronic retailer of jewelry and lifestyle products . In FY 2023-24, VGL reported a turnover of ~$365 million and employs 4, 000+ people globally , with 3, 000+ based in Jaipur, India. Multi-Channel Presence VGL reaches a broad audience through its TV, e-commerce, and digital retail platforms : Shop LC (USA) Live broadcasts to 60M+ homes with a strong e-commerce presence. TJC, UK Reaches 27M+ homes through TV and digital platforms. Shop LC Germany Broadcasts to 40M+ homes , expanding VGL s European market presence. Ideal World (UK) Acquired in 2023 , a leading UK teleshopping & digital sales platform . Mindful Souls Acquired in 2023 , a fast-growing subscription-based e-commerce brand focused on spiritual and wellness products. Social Impact & ESG Initiatives Your Purchase Feeds VGL s flagship one-for-one meal program has provided 99M+ meals to schoolchildren in India, the US, and the UK. Employee Volunteering Encourages employees to donate two hours monthly for charitable activities. Sustainability Commitment Focused on renewable energy, waste reduction, and green initiatives . IGBC Award Winner Recognized for excellence in green built environments at its Jaipur SEZ unit. Assigned a Combined ESG Rating 72 (Strong) from ICRA ESG Ratings Limited Talent & Culture Humanocracy & Micro-Enterprises VGL fosters a decentralized, empowered work culture , enabling small, agile teams to drive innovation and ownership. Talent Density & Meritocracy Prioritizing high-performance teams, rewarding talent, and a culture of excellence . GPTW Certified Recognized as a Great Place to Work across India, the US, the UK, and China. Recognition & Achievements Top Exporter Award Honored by GJEPC for being India s largest exporter of silver and colored gemstones . Operational Excellence A strong track record in value-driven retail and customer-centric growth . Roles and Responsibilities Present product ideas to global buyers (Shop LC, TJC, Germany) and secure orders. Collaborate with design, marketing, and sourcing teams to turn ideas into tangible offerings. Analyze product performance using key metrics such as sales data, customer reviews, and return rates. Convert insights into data-driven strategies for product development and innovation. Lead end-to-end tracking of innovative product development. Research market trends and competitor activity to find new product strategies. Source unique lifestyle products via Catapult program; maintain vendor relations. Analyze product performance and customer feedback to optimize offerings. Manage content across platforms, including product descriptions, images, story points and specifications. Use data analytics and e-commerce metrics to improve merchandising. Conduct ideastorming to generate concepts for trending product categories. Qualifications Bachelor s degree in marketing, Fashion, Business, or E-commerce. Experience in e-commerce merchandising or retail product development. Skilled in Google Analytics and market analysis. Strong organizational, visual merchandising, and project management skills. Excellent communication and teamwork abilities. Excellent organizational and project management abilities; able to juggle multiple priorities and meet deadlines. Job Overview 4-5 Lakhs Yearly 2-3 Years Bachelors/Masters Degree Work Mode: Job Type: Thank You for Subscribing! Thank You for Applying! You have already applied in this position!!

The Client tax Analysts primary responsibility is to maximize the client experience and comply with Tax regulations globally by means of monitoring of nostro queues and timely processing of tax refund monies. This position is an opportunity for a suitably experienced candidate to join a dynamic organization and gain exposure. Build your career in Tax Operations while working in the world s most innovative bank which values creativity and excellence. This role provides an opportunity to learn new types of tax laws, understand changes in tax laws and its implications, and building good working relations with cross functional/geographical teams. The Client Tax Operations utility in India consists of 150+ staff and is responsible for the accurate and timely processing of withholding, reporting, reclaim filing and relief at source function in over 100 markets globally. The Client Tax Analyst will be responsible for execution of the key business objectives, processes and managing business risks for key client/partner relationships across the Corporate & Investment Bank. Candidate will be primarily responsible for monitoring of tax payables/receivables and timely processing of tax refund monies. This is a dynamic function requiring consistent compliance and controls, enhanced response to regulatory and market changes and operational excellence in our business processes and technology. Job responsibilities Monitoring of Tax Payables / Receivable accounts Monitoring of Nostro queues Processing of Tax Refund monies Communicate with supervisor on problematic transactions or exceptions. Updating the core processing applications with transaction statuses Updating and presenting key metric information to management Responding to enquiries from client-facing staff and other internal teams. Ensuring 100% accuracy in processing daily deliverables Continually suggest improvements to enhance the process and reduce manual intervention. Work to strict and tight deadlines. Assist with the development of new processes or controls and ensure they are clearly documented and communicated. Ensure issues are raised / escalated and driven through to resolution. Ensure risks & dependencies are highlighted, with mitigation options presented. Comply with set guidelines, procedures, rules and regulations; work as a team to achieve SLA s for the process and individual targets. Assist with training documents and training staff on new and revised processes. Implement a control function platform, maintain procedure documents, and help drive control-centric environment. Strong client focus and relationship-building skills across lines of business. Audit ready mindset. Required qualifications, capabilities, and skills Candidate should have/demonstrate the following qualifications/skills and attributes Bachelor s or Master s degree with accounting and taxation background with 3-6 years of experience. Chartered Accountant or equivalent degree Ability to drive results through a "hands-on" approach. Enthusiastic and articulate with excellent communication and written skills with clear, concise & logical documentation ability. Must be able to maintain and operate in an environment of high standards of risk and control. Ability to work in a dynamic environment with conflicting priorities. Attention to detail and ability to work independently as well as collaborate, partner and work in a team environment. Excellent relationship building and stakeholder management skills. Strong data management, time management and problem-solving skills. Meticulous with strong analytical skills and a high aptitude for numbers and MS office (Excel, PowerPoint) proficiency. Team player with ability to work with colleagues in a collaborative manner, as well as being able to proactively progress multiple tasks independently. Preferred qualifications, capabilities, and skills Relevant Tax market knowledge or industry experience IOC, ATT or other industry related benchmark qualification Knowledge of financial/capital markets and banking preferred

About Barry Wehmiller :- Barry Wehmiller Companies is a global supplier of manufacturing technology and services based in St. Louis Missouri. Although it was founded in 1885 as a maker of machinery for the brewing industry, since 1987 Barry-Wehmiller has acquired more than 80 companies that provide equipment and services for a variety of industries: packaging, paper converting, sheeting, corrugating, engineering, and IT consulting . In 2016 it was ranked no. 10 on the St. Louis Business Journal's list of the city's Top 150 Privately Held Companies. We believe our culture differentiates us from other firms. In India, Barry Wehmiller operates as a hub of innovation and collaboration, housing our Global Competency Center (GCC) and other strategic functions. The GCC, based in Chennai, is an Engineering Center of Excellence that supports all Barry Wehmiller divisions globally. The center focuses on areas such as design and development in mechanical, electrical, and controls engineering, software development, and additive manufacturing. We believe in: Ownership Youll drive features end-to-end, from design to deployment. Flexibility A friendly, results-oriented culture that respects your time. Empowerment Your insights are valued, and your work makes a visible difference. Learning & Growth Youll work on complex challenges with smart, passionate peersand have the support to level up continually. If youre ready to bring your best thinking to the table and grow in a high-impact, future-focused environment, we’d love to hear from you We are seeking a highly experienced and strategic Head of Sourcing to lead our India-based sourcing organization. This individual will be responsible for developing and executing sourcing strategies, managing supplier relationships, and ensuring operational excellence . Leading a team of 20 associates and overseeing a sourcing portfolio supporting ~$10M in sales , this leader will play a pivotal role in driving cost optimization, supplier reliability, and technical excellence . Key Responsibilities: 1. Strategic Sourcing & Vendor Development Identify, qualify, and develop high-quality suppliers across India, with a focus on machined and fabricated components, castings, forgings, heat treatment, special finishes (with varied raw material including ferrous, nonferrous, plastic and rubber) , and capital equipment parts . Leverage deep industry expertise and a strong vendor network to onboard reliable suppliers quickly and effectively. Develop and implement a robust supplier strategy that balances cost efficiency, quality, and delivery reliability . 2. Supplier Management & Commercial Negotiation Maintain and enhance long-term relationships with existing vendors, ensuring supply chain reliability and performance . Lead contract negotiations and agreement structuring to secure the best commercial terms without compromising quality and service levels. Conduct regular supplier audits and performance assessments , implementing corrective actions as necessary to uphold stringent standards. 3. Technical & Quality Assurance Leadership Ensure all vendor-supplied parts and components meet global engineering, quality, and compliance standards required for US and European machinery manufacturers . Collaborate closely with the quality assurance and engineering teams to address technical challenges and implement process improvements. Drive corrective action plans with vendors to mitigate quality risks and ensure production continuity. 4. Operational Excellence & Financial Oversight Optimize sourcing operations to reduce lead times, improve cost efficiencies, and enhance overall supply chain performance . Manage and oversee a sourcing budget of ~$10M , ensuring cost-effective procurement strategies. Monitor and analyze sourcing expenditures, continuously identifying opportunities for cost savings and efficiency improvements . 5. Team Leadership & Development Lead, mentor, and develop a team of 20 sourcing professionals , fostering a culture of accountability, innovation, and high performance. Team members are located in both Chennai and Gandhinagar. Provide strategic direction and training to enhance supplier management capabilities within the team. Ensure strong cross-functional collaboration with engineering, production, logistics, and finance teams to align sourcing efforts with business goals. Grow sourcing organization volume 3x over next 5 years. Do this by building and scaling team in order to meet growth expectations while simultaneously increasing operational efficiency. Qualifications & Experience: 20+ years of experience in strategic sourcing, procurement, or vendor development, with expertise in machined and fabricated components for capital equipment . Strong technical understanding of manufacturing processes, material sourcing, and supply chain dynamics . Proven ability to develop, negotiate, and manage supplier relationships in India, supporting global supply chains for US and European markets . Experience in managing sourcing portfolios of $5M+ , driving cost savings while maintaining quality and service levels. Strong commercial acumen, negotiation skills, and analytical abilities . Bachelor’s or Master’s degree in Engineering, Supply Chain Management, or a related field . Proficiency in Microsoft Office Suite and procurement software . Travel: Role requires travel up to 50%. What is in for you ? This role is more than just a job. It’s an opportunity to be part of a global team that values people excellence, innovative solutions, and operational excellence. Barry Wehmiller provides a unique environment where you can grow your skills, work on impactful projects, and collaborate with some of the brightest minds in the industry. In addition, we are deeply committed to your personal and professional growth, fostering a culture that helps you achieve your full potential. We offer a culture that values autonomy, ownership, and flexibility. You’ll have the freedom to experiment, influence product decisions, and see your work through—from idea to delivery. Our teams are collaborative, agile, and outcome driven, with trust placed in every individual to make a meaningful impact. You can also apply to this job using the below Workday link http://bit.ly/4mHvR7j (if the link doesn't work, simply copy paste the link in your browser) To understand more about our people-first philosophy, you may like to watch this short video by our CEO, Mr. Bob Chapman, on Truly Human Leadership : Watch the video https://bit.ly/4kSLZkE (if the link doesn't work, simply copy paste the link in your browser)

Key Accountabilities Customer Engagement and Support: Responsible for customer requests execution and day-to-day account activities in order to maintain and enhance customer relationships, provides input and manages action plans for department responsibilities Engages with customer to support QTO process related requests Works with billing and accounts receivable teams to resolve invoice quires, credit notes and customer non-payment issues. Responsible for resolving and responding to customer s billing/invoice inquires Responsible for commercial inventory management Responsible for preparing and supporting customer for Service Delivery and Traking Tool (SRT) usage Owns customer specific instructions and guidelines (price book, process, customer labelling, BAN-usage etc.) Bid Support and Non-Organic Growth Activities: Supports contract renewal, repricing and project preparation activities to ensure standard QTB-model is executed. Aligns with account manager, engagement manager and/or bid manager(s) to decide Go/no-go with Bid proposal in these parts that related to Sales Ops Quote to Order: Act as owner of the quote to order cycle, ensuring QTO-performance is in line with customer expectations. Owns customer agreements and acts on them where needed for sales operations matters. Is responsible for maximising profitability of the organic growth. proactively Escalate pending actions (quotes, orders, billing issues etc.) including KPI-management Participate on initiatives and projects to improve the QTO-process, aim for Operational Excellence Proactive document and continuously develop customer specific processes, templates and requirements Other Drive Sales Operation processes / requests with various sales and non-sales departments within Orange Business Services (CSO, Billing, Finance, etc.) Knowledge and Abilities Team player that is communicative, organized, flexible and used to work in a stressful environment Sales driven, commercial behavior with respect for company compliancy rules Ability to identify problems and work to resolution as required Experienced working towards targets and deadlines Is able to build a network of people, getting things done Having a good understanding what influence invoice or payment issues can have on a company s cash flow have a good understanding for what influence customer experience and company objectives Understand customer (internal and external) challenges and needs, listening skills Having a good understanding what influence invoice or payment issues can have on a company s cash flow About You Education, Qualifications, and Certifications Academic business degree or equivalent Languages: English fluently mandatory supported country language is welcomed Experience 2 to 4 years experience as Sales or Account Associate, Sales operation or in Sales support Job Skills and Certifications Clear proactive internal and external customer communication Able to deal with dual reporting lines and virtual teams Fast learning and self-motivated Negotiations / Delegation skills Demonstrate responsibility/taking ownership Ability to manage many tasks at the same time Proactive behavior Behavioral Skills Adaptability: Advanced Planning Organising: Advanced Results driven: Advanced Communication: Expert Influence Persuasion: Advanced Initiative Proactivity: Proficient Customer Focus: Advanced Teamwork: Advanced Relationship Building: Advanced Analyical Thinking: Advanced Professional Skills Value Selling: Proficient Negotiation Technques: Advanced Customer Intimacy: Expert Conflict Management: Proficient Sales Processes and Tools Knowledge: Advanced Products Services: Advanced Decision Making: Proficient Department Orange Business International: Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

The Senior Service Delivery Manager (Sr SDM) provides strategic leadership for service delivery operations, focusing on long-term business objectives, cost optimization, and client satisfaction This role involves overseeing complex service environments, driving innovation, and ensuring operational excellence across multiple accounts Key Strategic Service Delivery : Define and oversee service delivery models, aligning them with business and client goals Ensure continuous improvement by incorporating feedback and adopting best practices Manage and optimize service delivery processes across large-scale hosting environments Establish benchmarks for service excellence across accounts Crisis Leadership : Take ownership of crisis resolution, including major service disruptions Coordinate multiple teams to ensure effective recovery and minimize client impact Develop and implement frameworks to enhance operational resilience Conduct post-crisis evaluations to improve future response strategies High-Level Reporting : Develop executive-level reports focusing on strategic insights, service trends, and performance improvements Present findings to senior stakeholders, highlighting opportunities for innovation and optimization Collaborate with analytics teams to generate predictive insights Cost Optimization : Lead cost optimization strategies, including the development of innovative pricing models Drive initiatives to enhance the scalability and cost-efficiency of hosting services Work with clients to identify mutually beneficial cost-saving opportunities Infrastructure Optimization : Integrate advanced AI and ML algorithms to enhance system performance and scalability Develop strategies for automating routine processes and implementing predictive analytics to prevent failures Innovate cloud and hosting service strategies by utilizing cutting-edge AI/ML technologies Collaborate with RD teams to pilot new technologies Stakeholder Management : Build and maintain strong relationships with key stakeholders, ensuring alignment with client needs and organizational objectives Act as a trusted advisor to clients, offering strategic insights and guidance Facilitate regular strategy sessions with stakeholders to discuss progress and future goals Innovation and Leadership : Drive advancements in hosting strategies, ensuring they are aligned with evolving customer needs Lead initiatives to improve operational efficiency, foster innovation, and maintain competitiveness Represent the organization at industry events and conferences Global Delivery Oversight : Manage service delivery across global teams, ensuring compliance with regional requirements Develop a unified approach to service delivery while respecting cultural nuances Align global service standards with organizational objective

Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to gunja@jobors.com . Only shortlisted candidates will be contacted for interviews. Regards, Gunja Sr.Hr Executive 9910095292 gunja@jobors.com

Identify key customer touch points and ensure wow experience Identify areas for improvement from voice of customer and internal quality checks Drive and lead strategic process excellence initiatives across the organisation Identify and assess problem areas throughout the customer journey Deep dive into the problems and conduct root analysis cause to identify possible solutions Program, manage and drive continuous improvement and process adherence Help build an operational excellence by developing structured standard operating procedures Build and populate key management dashboards to enable data-driven decision-making using business intelligence tools

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners. Subject Matter Expertise:Guide team members on domain / process aspects. Perform Root cause analysis on errors/ service issues .US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) What are we looking for? Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently Roles and Responsibilities: 3+ Years Preferred Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners.US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred) What are we looking for? Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently Roles and Responsibilities: 3+ Years Preferred Qualification Any Graduation

Skill required: Retirement Solutions - Customer Service Designation: Customer Service Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? "The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners.US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level docReview and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred)" What are we looking for? "Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations. NA" Roles and Responsibilities: " Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently" Qualification Any Graduation

Skill required: Retirement Solutions - Account Management Designation: Service Delivery Ops Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development. Services clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence. Respond to client service needs and own end to end identified tasks through a centralized service model. Provides operational and administrative support including but not limited to online remittance support, file exchange, involuntary distributions, lost earnings calculations, plan document and plan design support, plan remediations, Builds institutional knowledge and relationships while enhancing functional understanding of TIAA services and products. Submits and tracks service request work items appropriately in partnership with business partners. Perform Root cause analysis on errors/ service issues . Support process improvement initiatives. Drive team to meet SLA adherence.US Retirement Services domain – Defined Contributions - Institutional Services Experience in US Monetary Process (Contributions, Distributions, Refunds, Forfeitures, Loans, Adjustments etc.)US Retirement Middle Office / Plan Level documentation knowledge preferred in addition to experience in participant services.Knowledge of handling Participant Census data.Review and updates plan configuration fields. Good Attention to detail with research and timely resolution ability.Ability to work in centers of excellence model. Excellent written communication skills ASPPA Certified (Preferred) CRPS (Preferred)" What are we looking for? "Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations.Assist Client Facing personnel on middle office and back-office activities.Support Plan Sponsors and Administrators on plan level activities that include but are not limited to contribution services, withdrawals & distributions, loans, reporting & Recordkeeping system updates, involuntary distributions and lost earnings calculations Support clients on research and resolution of issues related to benefit services like Eligibility Services, Online Salary Deferral & Enrollments, Auto Services, Vesting calculations.Support Plan Management activities like Plan Document Services, Plan reporting & audit, Adjustments and remediations, Participant escalations, plan focus support.Assist clients in correction of any plan / participant level data issues.Co-ordinate between client facing and operations teams to resolve client issues/escalations." Roles and Responsibilities: " Graduate (mandatory), preferably from commerce backgroundExperience in the US retirement industry.Flexible to work in US Shifts (Across time zones based on business requirement) is a must.Good verbal & written communication skills in EnglishGood typing skill and attention to detail.Good working knowledge of MS ExcelGood time management skillsAbility to work independently9 + Years Preferred3+ Years of Managerial experience. " Qualification Any Graduation