We are seeking a skilled and reliable Electrician to join our team. The successful candidate will be responsible for installing, maintaining, and repairing electrical systems in residential, commercial, or industrial settings, ensuring work is completed safely and in compliance with local and national electrical codes. Key Responsibilities: Install, maintain, and repair electrical systems and equipment. Read and interpret blueprints, technical drawings, and electrical schematics. Inspect electrical components such as transformers and circuit breakers. Identify electrical problems using testing devices and tools. Repair or replace wiring, equipment, or fixtures using hand tools and power tools. Ensure all electrical installations are compliant with local, state, and national codes. Perform scheduled maintenance and upgrades on electrical systems. Respond promptly to service calls and troubleshoot electrical issues. Maintain records of work performed and materials used. Follow safety protocols and maintain a clean and organized work environment. Qualifications: High school diploma or equivalent; vocational or technical training preferred. Valid electrician license or certification (as per local/state requirements). Proven experience as an electrician or in a similar role. Strong understanding of electrical systems, blueprints, and safety procedures. Ability to use electrical and hand tools, and read technical manuals and schematics. Excellent problem-solving skills and attention to detail. Physical stamina and ability to work in various environments (indoors, outdoors, at heights). Preferred Skills: Experience with [low-voltage systems / automation systems / industrial equipment, etc.] Knowledge of building codes and safety regulations. Familiarity with energy-efficient systems and smart technologies. Working Conditions: May be required to work evenings, weekends, or on-call shifts. Exposure to noise, dust, hazardous materials, and extreme weather conditions. May require climbing ladders, lifting heavy objects, and working in confined spaces. Salary: 20k - 25k Speak with Employer:- 8585909997 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Body Shop Advisor Job Summary: Manage body repair estimates, customer coordination, and timely delivery of vehicles post-accident repair with high quality and satisfaction. Key Responsibilities: Inspect damaged vehicles and prepare cost estimates. Coordinate with insurance surveyors and manage claim process. Monitor repair progress and communicate with customers. Ensure quality control and timely delivery. Maintain documentation and customer records. Qualifications: Graduate / Diploma / Degree in Automotive / Mechanical Engineering. 2–4 years of experience in body shop operations. Understanding of insurance claim process. Good negotiation and communication skills. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Provident Fund Work Location: In person
We are seeking a skilled and reliable Electrician to join our team. The successful candidate will be responsible for installing, maintaining, and repairing electrical systems in residential, commercial, or industrial settings, ensuring work is completed safely and in compliance with local and national electrical codes. Key Responsibilities: Install, maintain, and repair electrical systems and equipment. Read and interpret blueprints, technical drawings, and electrical schematics. Inspect electrical components such as transformers and circuit breakers. Identify electrical problems using testing devices and tools. Repair or replace wiring, equipment, or fixtures using hand tools and power tools. Ensure all electrical installations are compliant with local, state, and national codes. Perform scheduled maintenance and upgrades on electrical systems. Respond promptly to service calls and troubleshoot electrical issues. Maintain records of work performed and materials used. Follow safety protocols and maintain a clean and organized work environment. Qualifications: High school diploma or equivalent; vocational or technical training preferred. Valid electrician license or certification (as per local/state requirements). Proven experience as an electrician or in a similar role. Strong understanding of electrical systems, blueprints, and safety procedures. Ability to use electrical and hand tools, and read technical manuals and schematics. Excellent problem-solving skills and attention to detail. Physical stamina and ability to work in various environments (indoors, outdoors, at heights). Preferred Skills: Experience with [low-voltage systems / automation systems / industrial equipment, etc.] Knowledge of building codes and safety regulations. Familiarity with energy-efficient systems and smart technologies. Working Conditions: May be required to work evenings, weekends, or on-call shifts. Exposure to noise, dust, hazardous materials, and extreme weather conditions. May require climbing ladders, lifting heavy objects, and working in confined spaces. Salary: 20k - 25k Speak with Employer:- 8585909997 Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Customer Relationship Executive – Service (CRE – PSF) Job Summary: Responsible for following up with customers post-service to ensure satisfaction and address any concerns, contributing to CSI (Customer Satisfaction Index) improvement. Key Responsibilities: Call customers after service to gather feedback. Record and analyze feedback to improve service quality. Coordinate with service advisors to resolve issues promptly. Update DMS or CRM systems with feedback details. Prepare weekly reports on customer satisfaction. Ensure high CSI/NPS scores through proactive communication. Qualifications: Graduate in any stream. Excellent communication and interpersonal skills. Minimum 1–2 years’ experience in customer-facing roles. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
Job Summary: We are looking for a skilled and customer-focused Service Advisor to act as the primary point of contact between customers and the workshop. This role ensures smooth communication, timely service delivery, and high levels of customer satisfaction. Key Responsibilities: Welcome customers and accurately understand their service needs. Prepare job cards and clearly explain service estimates and timelines. Coordinate with workshop technicians to ensure timely and efficient service completion. Provide regular updates to customers on service progress and delivery schedules. Promote and upsell value-added services, extended warranties, and Annual Maintenance Contracts (AMC). Qualifications: Diploma or Bachelor's degree in Automotive or Mechanical Engineering. 2–4 years of experience in a similar role within the automotive service industry. Strong technical knowledge and excellent customer service skills. Experience with Dealer Management Systems (DMS) is preferred. Job Type: Full-time Pay: ₹12,278.80 - ₹27,896.86 per month Work Location: In person
Job Summary: Manage body repair estimates, customer coordination, and timely delivery of vehicles post-accident repair with high quality and satisfaction. Key Responsibilities: Inspect damaged vehicles and prepare cost estimates. Coordinate with insurance surveyors and manage claim process. Monitor repair progress and communicate with customers. Ensure quality control and timely delivery. Maintain documentation and customer records. Qualifications: Graduate / Diploma / Degree in Automotive / Mechanical Engineering. 2–4 years of experience in body shop operations. Understanding of insurance claim process. Good negotiation and communication skills. Job Type: Full-time Work Location: In person
Customer Relationship Executive – Service (CRE – PSF) Job Summary: Responsible for following up with customers post-service to ensure satisfaction and address any concerns, contributing to CSI (Customer Satisfaction Index) improvement. Key Responsibilities: Call customers after service to gather feedback. Record and analyze feedback to improve service quality. Coordinate with service advisors to resolve issues promptly. Update DMS or CRM systems with feedback details. Prepare weekly reports on customer satisfaction. Ensure high CSI/NPS scores through proactive communication. Qualifications: Graduate in any stream. Excellent communication and interpersonal skills. Minimum 1–2 years’ experience in customer-facing roles. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Work Location: In person
As an Accountant at Dap Automobiles, you will manage financial records, ensure statutory compliance, and deliver insightful reports to support strategic decision-making in the automotive sector. You will collaborate with finance leadership and cross‑functional teams to maintain the company’s financial well‑being. Key Responsibilities Oversee day-to-day accounting operations including journal entries, ledgers, and general ledger maintenance. Prepare and analyze financial statements—Profit & Loss, balance sheet, and cash flow reports—as part of monthly, quarterly, and annul closings. Reconcile accounts payable and receivable, identify discrepancies, and follow up on outstanding balances. Assist in budgeting and forecasting to support business plans and cost control. Process GST, TDS, and other tax filings in compliance with local regulations. Support internal and external audits by maintaining financial documentation, analyzing variances, and resolving issues. Collaborate with other departments (sales, operations, inventory) to align financial data and processes. Job Type: Full-time Work Location: In person Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
Job Summary: Manage body repair estimates, customer coordination, and timely delivery of vehicles post-accident repair with high quality and satisfaction. Key Responsibilities: Inspect damaged vehicles and prepare cost estimates. Coordinate with insurance surveyors and manage claim process. Monitor repair progress and communicate with customers. Ensure quality control and timely delivery. Maintain documentation and customer records. Qualifications: Graduate / Diploma / Degree in Automotive / Mechanical Engineering. 2–4 years of experience in body shop operations. Understanding of insurance claim process. Good negotiation and communication skills. Job Type: Full-time Work Location: In person
Job Summary: We are looking for a skilled and customer-focused Service Advisor to act as the primary point of contact between customers and the workshop. This role ensures smooth communication, timely service delivery, and high levels of customer satisfaction. Key Responsibilities: Welcome customers and accurately understand their service needs. Prepare job cards and clearly explain service estimates and timelines. Coordinate with workshop technicians to ensure timely and efficient service completion. Provide regular updates to customers on service progress and delivery schedules. Promote and upsell value-added services, extended warranties, and Annual Maintenance Contracts (AMC). Qualifications: Diploma or Bachelor's degree in Automotive or Mechanical Engineering. 2–4 years of experience in a similar role within the automotive service industry. Strong technical knowledge and excellent customer service skills. Experience with Dealer Management Systems (DMS) is preferred. Job Type: Full-time Pay: ₹12,278.80 - ₹27,896.86 per month Work Location: In person
Customer Relationship Executive – Service (CRE – PSF) Job Summary: Responsible for following up with customers post-service to ensure satisfaction and address any concerns, contributing to CSI (Customer Satisfaction Index) improvement. Key Responsibilities: Call customers after service to gather feedback. Record and analyze feedback to improve service quality. Coordinate with service advisors to resolve issues promptly. Update DMS or CRM systems with feedback details. Prepare weekly reports on customer satisfaction. Ensure high CSI/NPS scores through proactive communication. Qualifications: Graduate in any stream. Excellent communication and interpersonal skills. Minimum 1–2 years’ experience in customer-facing roles. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Provident Fund Work Location: In person
Job Summary: We are looking for a customer-focused and technically sound Service Advisor to act as the liaison between our customers and the workshop team. The ideal candidate will manage service bookings, understand customer concerns, explain repair needs, and ensure a seamless service experience from vehicle drop-off to delivery. Key Responsibilities:Customer Handling: Greet customers professionally and understand their vehicle service requirements. Provide accurate cost and time estimates for repairs and maintenance. Explain service details, additional repair recommendations, and warranty coverage. Job Card Management: Open job cards and ensure all customer concerns are documented clearly. Coordinate with the workshop floor supervisor/technicians for repair status updates. Monitor job progress and ensure timely completion and delivery. Workshop Coordination: Act as a bridge between customers and technicians to ensure clarity of work. Ensure parts availability and coordinate with inventory if required. Perform quality checks before vehicle delivery. Follow-up & Customer Satisfaction: Keep customers informed of delays or additional repair requirements. Conduct post-service follow-ups to ensure satisfaction. Handle customer complaints and escalate issues when necessary. Reporting & Documentation: Maintain records of service bookings, invoices, feedback, and repeat repairs. Ensure compliance with manufacturer service guidelines and standards. Assist in meeting monthly service targets and CSI (Customer Satisfaction Index) goals. Requirements: Diploma/ITI or Bachelor’s degree in Automobile/Mechanical Engineering or related field. 1–5 years of experience as a Service Advisor in a 4-wheeler dealership or authorized service center. Good technical knowledge of vehicle systems and repair processes. Strong communication and interpersonal skills. Customer-oriented attitude with problem-solving abilities. Familiarity with DMS (Dealer Management System) and CRM tools. Preferred Qualities: Experience with brands like Maruti Suzuki, Hyundai, Tata, Mahindra, Toyota, etc. Knowledge of service process audits and warranty procedures. Local language proficiency and basic English skills. Job Type: Full-time Pay: ₹12,278.80 - ₹27,896.86 per month Work Location: In person
Sales Consultant – Automobile (4‑Wheeler Sales) – Experienced (1–6 Years) Position Overview An experienced Sales Consultant in the 4-wheeler segment is responsible for delivering exceptional customer experiences, managing leads, achieving sales targets, and ensuring end-to-end closure—from initial inquiry to vehicle delivery. This role demands depth in product knowledge, adept negotiation, and strong rapport-building skills, especially for seasoned professionals with 1–6+ years of automotive sales experience. Key Responsibilities Customer Engagement & Sales Greet and consult walk-in and online customers; perform detailed needs assessments and match them with suitable vehicle models and features. Conduct product demonstrations and test drives; explain specifications and facilitate the customer’s purchase decision. Proactively generate new leads through cold calling, networking, or engaging at events and social platforms. Negotiate pricing, promotions, financing, insurance, and exchange offers; close deals while ensuring transparency and customer satisfaction. Documentation & Process Management * Oversee the complete sales cycle: lead entry, quotation, booking, test drive scheduling, payment processing, vehicle registration, delivery, and post-sale follow-ups. Maintain accurate records via CRM or DMS and ensure compliance with dealership SOPs and reporting standards. Product Knowledge & Market Awareness Stay updated on product variants, industry trends, competitors' offerings, and promotional strategies. Engage in training and mock demonstrations to deepen product expertise. Performance & Reporting Meet or exceed monthly and quarterly sales targets and KPIs. Provide feedback on customer trends and competitor insights to sales leadership for strategic advantage. Candidate Profile Requirement Details Experience 1 –6 years in automobile sales (dealerships such as Honda, Maruti Suzuki, Hyundai, Volkswagen, etc.) Education Minimum: 10+2; Preferred: Graduate/Diploma in Business, Marketing, or related field License Valid 4-wheeler driving license (mandatory) S kills • Exceptional communication, interpersonal, negotiation, and persuasion skills. Proficiency in CRM/DMS tools. Strong product knowledge and customer orientation. Fluent in regional/local language(s) where applicable (e.g., Bengali, Hindi). Characteristics Presentable, target-driven, proactive, resilient under pressure, coachable, and able to work flexible hours (including weekends). Compensation & Benefits Remuneration : Competitive base salary, typically ranging from ₹20,000 to ₹35,000/month in early-career roles; experienced consultants may earn significantly more, depending on dealership and city. Incentives : Attractive commission, performance bonuses, and sometimes annual bonuses. Benefits : Provident Fund, ESI, health insurance, life insurance, reimbursements for mobile or fuel, etc. Work Schedule : Typically 9-hour day shift, with weekend flexibility or rotational offs as needed. Why This Role Matters An Experienced Sales Consultant is vital for building trust and loyalty, driving showroom traffic, and delivering seamless customer experiences that translate into sales and long-term brand value. Their expertise in handling complex negotiations, strategic upselling, and process adherence make them invaluable team members in a competitive auto retail environment. Job Type: Full-time Pay: ₹20,000.00 - ₹35,000.00 per month Work Location: In person
Job Summary: We are looking for a customer-focused and technically sound Service Advisor to act as the liaison between our customers and the workshop team. The ideal candidate will manage service bookings, understand customer concerns, explain repair needs, and ensure a seamless service experience from vehicle drop-off to delivery. Key Responsibilities:Customer Handling: Greet customers professionally and understand their vehicle service requirements. Provide accurate cost and time estimates for repairs and maintenance. Explain service details, additional repair recommendations, and warranty coverage. Job Card Management: Open job cards and ensure all customer concerns are documented clearly. Coordinate with the workshop floor supervisor/technicians for repair status updates. Monitor job progress and ensure timely completion and delivery. Workshop Coordination: Act as a bridge between customers and technicians to ensure clarity of work. Ensure parts availability and coordinate with inventory if required. Perform quality checks before vehicle delivery. Follow-up & Customer Satisfaction: Keep customers informed of delays or additional repair requirements. Conduct post-service follow-ups to ensure satisfaction. Handle customer complaints and escalate issues when necessary. Reporting & Documentation: Maintain records of service bookings, invoices, feedback, and repeat repairs. Ensure compliance with manufacturer service guidelines and standards. Assist in meeting monthly service targets and CSI (Customer Satisfaction Index) goals. Requirements: Diploma/ITI or Bachelor’s degree in Automobile/Mechanical Engineering or related field. 1–5 years of experience as a Service Advisor in a 4-wheeler dealership or authorized service center. Good technical knowledge of vehicle systems and repair processes. Strong communication and interpersonal skills. Customer-oriented attitude with problem-solving abilities. Familiarity with DMS (Dealer Management System) and CRM tools. Preferred Qualities: Experience with brands like Maruti Suzuki, Hyundai, Tata, Mahindra, Toyota, etc. Knowledge of service process audits and warranty procedures. Local language proficiency and basic English skills. Job Type: Full-time Pay: ₹12,278.80 - ₹27,896.86 per month Work Location: In person
Job Summary: We are looking for a dynamic and results-driven Sales Manager to lead our 4-wheeler sales team. The ideal candidate will have strong experience in automobile retail sales, leadership skills to drive performance, and a customer-centric approach. This role involves managing day-to-day operations, setting and achieving sales targets, and ensuring excellent customer satisfaction. Key Responsibilities: Team Management: Lead, motivate, and manage a team of Sales Executives. Conduct regular sales training and performance reviews. Set daily, weekly, and monthly targets for the sales team. Sales Strategy & Execution: Develop and implement strategic sales plans. Monitor market trends and competitor activities. Ensure achievement of dealership sales targets and profitability. Customer Handling: Ensure high levels of customer satisfaction through excellent service. Resolve customer queries and complaints promptly. Build and maintain strong relationships with key customers. Inventory & Reporting: Coordinate with inventory and delivery teams to ensure timely availability of vehicles. Analyze sales data and generate performance reports. Maintain accurate records of sales, leads, and customer interactions. Marketing & Promotions: Coordinate with marketing for promotional events, campaigns, and digital outreach. Support local marketing activities and product launches. Requirements: Bachelor’s degree (preferred: Marketing, Business Administration). Minimum 5 years of automobile sales experience (preferably 4-wheeler). Proven track record in meeting or exceeding sales targets. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Knowledge of CRM software and dealership management systems. Job Type: Full-time Pay: ₹40,000.00 - ₹45,000.00 per month Benefits: Provident Fund Language: English (Preferred) Work Location: In person
Job Summary: We are seeking a responsible and reliable Car Driver to join our team. The ideal candidate will have a valid driver’s license, a clean driving record, and the ability to follow traffic laws and safety procedures. You will be responsible for transporting clients, staff, or goods in a safe and timely manner. Key Responsibilities: Safely operate assigned vehicles for the transportation of passengers or materials. Plan routes and follow schedules to ensure timely arrival at destinations. Perform routine vehicle inspections and maintenance checks. Maintain cleanliness and proper functioning of the vehicle. Assist passengers with loading and unloading of luggage or packages. Maintain accurate travel and mileage logs. Report any accidents, injuries, or vehicle damage to management immediately. Follow company policies and procedures, as well as traffic laws and regulations. Requirements: Valid driver’s license with a clean driving record. Proven experience as a driver minimum 2 years. Knowledge of GPS and navigation apps. Good interpersonal and communication skills. Ability to work flexible hours, including weekends or overtime, if required. Physically fit and able to lift light to moderate loads. Punctual, professional, and reliable. Preferred Qualifications: High school diploma or equivalent. Familiarity with [local area/city] routes and traffic conditions. Basic mechanical knowledge is a plus. Salary: 17k to 20k Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Summary: We are seeking a responsible and reliable Car Driver to join our team. The ideal candidate will have a valid driver’s license, a clean driving record, and the ability to follow traffic laws and safety procedures. You will be responsible for transporting clients, staff, or goods in a safe and timely manner. Key Responsibilities: Safely operate assigned vehicles for the transportation of passengers or materials. Plan routes and follow schedules to ensure timely arrival at destinations. Perform routine vehicle inspections and maintenance checks. Maintain cleanliness and proper functioning of the vehicle. Assist passengers with loading and unloading of luggage or packages. Maintain accurate travel and mileage logs. Report any accidents, injuries, or vehicle damage to management immediately. Follow company policies and procedures, as well as traffic laws and regulations. Requirements: Valid driver’s license with a clean driving record. Proven experience as a driver minimum 2 years. Knowledge of GPS and navigation apps. Good interpersonal and communication skills. Ability to work flexible hours, including weekends or overtime, if required. Physically fit and able to lift light to moderate loads. Punctual, professional, and reliable. Preferred Qualifications: High school diploma or equivalent. Familiarity with [local area/city] routes and traffic conditions. Basic mechanical knowledge is a plus. Salary: 17k to 20k Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Provident Fund Work Location: In person
Job Title: Customer Experience Manager (CXM) Location: Gurgaon KIA Showroom Department: Sales - Customer Service Reporting to: General Manager NOTE - Only Female Candidates Preferred Job Summary: The Customer Experience Manager (CXM) is responsible for ensuring an exceptional and seamless experience for every customer visiting the car showroom. This role is the face of the brand, managing the customer journey from initial inquiry through to post-sale engagement. The CXM works closely with sales, service, and marketing teams to enhance satisfaction, loyalty, and brand image. Key Responsibilities: Customer Journey Management Greet and assist customers upon arrival at the showroom. Ensure a welcoming environment and premium brand experience. Coordinate test drives and product demonstrations. Customer Relationship Management Maintain and update customer records in CRM systems. Follow up with customers post-visit and post-sale. Handle and resolve customer complaints or concerns promptly and professionally. Experience Optimization Monitor and evaluate customer feedback through surveys, reviews, and direct interaction. Identify pain points and suggest improvements to showroom processes and services. Train showroom staff on customer interaction protocols and standards. Brand Representation Uphold the dealership’s image and standards at all times. Collaborate with marketing for showroom events, launches, or promotions. Operational Excellence Maintain the ambiance and cleanliness of customer areas. Ensure availability of brochures, displays, refreshments, and other touchpoints. Key Skills & Qualifications: Bachelor's degree in Business, Marketing, Hospitality, or related field. 3+ years of experience in customer-facing roles, preferably in automotive or luxury retail. Strong communication and interpersonal skills. Proficiency in CRM tools and MS Office. Problem-solving mindset with a customer-first approach. Professional appearance and demeanor. NOTE- Good Experience in Automobile sector. Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Work Location: In person
Job Title: Customer Experience Manager (CXM) – Automotive Industry Location: Gurgaon Department: Customer Experience Sales Reports To: Head of Customer Experience / General Manager Employment Type: Full-time Job Summary: As a Customer Experience Manager (CXM) in the automotive industry, you will be responsible for designing, managing, and enhancing the end-to-end customer journey—from first interaction to post-purchase support. Your goal is to ensure customers receive a seamless, personalized, and high-quality experience across all touchpoints (dealerships, digital channels, service centers, etc.), ultimately driving satisfaction, loyalty, and advocacy. Key Responsibilities: Customer Journey Mapping: Design and continuously improve customer journey maps across sales, delivery, aftersales service, and digital touchpoints. Voice of Customer (VoC): Implement feedback mechanisms (surveys, NPS, CSAT) and analyze customer feedback to identify pain points and opportunities for improvement. Dealer & Service Network Support: Work closely with dealerships and service centers to ensure CX standards are met and best practices are implemented. Training & Coaching: Conduct CX training programs for front-line staff (sales advisors, service representatives) to improve interpersonal skills and service quality. Digital Experience Optimization: Collaborate with digital and IT teams to ensure website, mobile apps, and CRM tools provide a consistent and user-friendly customer experience. Customer Retention Programs: Design and implement loyalty programs, referral schemes, and personalized engagement initiatives. Data Analysis & Reporting: Use CRM and customer analytics tools to track KPIs like NPS, CES, CSAT, repeat visits, and lead conversion rates. Generate insights to support data-driven decision-making. Cross-Functional Collaboration: Liaise with marketing, product, sales, and service departments to ensure consistent messaging and seamless execution of the customer journey. Complaint Management: Lead the resolution process for escalated customer complaints, ensuring timely closure and root cause analysis. Job Type: Full-time Pay: ₹30,000.00 - ₹40,000.00 per month Work Location: In person
Role Overview: As a Customer Experience Manager (CXM) at the Gurgaon KIA Showroom, you will play a crucial role in delivering exceptional and seamless experiences for every customer visiting the car showroom. Serving as the brand's face, you will manage the entire customer journey from the initial inquiry to post-sale engagement. Your collaboration with sales, service, and marketing teams will be instrumental in enhancing customer satisfaction, loyalty, and brand image. Key Responsibilities: - Manage the customer journey by greeting and assisting customers upon their arrival at the showroom, ensuring a welcoming environment, and coordinating test drives and product demonstrations. - Maintain and update customer records in CRM systems, follow up with customers post-visit and post-sale, and handle customer complaints or concerns efficiently. - Optimize the customer experience by monitoring feedback, identifying pain points, suggesting improvements, and training showroom staff on customer interaction protocols. - Uphold the dealership's image and standards, collaborate with marketing for showroom events, and ensure operational excellence by maintaining customer areas and touchpoints. Qualifications Required: - Bachelor's degree in Business, Marketing, Hospitality, or related field. - 3+ years of experience in customer-facing roles, preferably in automotive or luxury retail. - Strong communication and interpersonal skills, proficiency in CRM tools and MS Office, problem-solving mindset, and a customer-first approach. - Professional appearance and demeanor with good experience in the automobile sector. Please Note: Only female candidates are preferred for this role.,