2117 Operational Excellence Jobs - Page 44

Overview Seeking an Associate Manager, Data Operations, to support our growing data organization. In this role, you will assist in maintaining data pipelines and corresponding platforms (on-prem and cloud) while working closely with global teams on DataOps initiatives. Support the day-to-day operations of data pipelines, ensuring data governance, reliability, and performance optimization on Microsoft Azure. Hands-on experience with Azure Data Factory (ADF), Azure Synapse Analytics, Azure Databricks, and real-time streaming architectures is preferred. Assist in ensuring the availability, scalability, automation, and governance of enterprise data pipelines supporting analytics, AI/ML, and business intelligence. Contribute to DataOps programs, aligning with business objectives, data governance standards, and enterprise data strategy. Help implement real-time data observability, monitoring, and automation frameworks to improve data reliability, quality, and operational efficiency. Support the development of governance models and execution roadmaps to enhance efficiency across Azure, AWS, GCP, and on-prem environments. Work on CI/CD integration, data pipeline automation, and self-healing capabilities to improve enterprise-wide DataOps processes. Collaborate with cross-functional teams to support and maintain next-generation Data & Analytics platforms while promoting an agile and high-performing DataOps culture. Assist in the adoption of Data & Analytics technology transformations, ensuring automation for proactive issue identification and resolution. Partner with cross-functional teams to support process improvements, best practices, and operational efficiencies within DataOps. Responsibilities Assist in the implementation and optimization of enterprise-scale data pipelines using Azure Data Factory (ADF), Azure Synapse Analytics, Azure Databricks, and Azure Stream Analytics. Support data ingestion, transformation, orchestration, and storage workflows, ensuring data reliability, integrity, and availability. Help ensure seamless batch, real-time, and streaming data processing, focusing on high availability and fault tolerance. Contribute to DataOps automation efforts, including CI/CD for data pipelines, automated testing, and version control using Azure DevOps and Terraform. Collaborate with Data Engineering, Analytics, AI/ML, CloudOps, and Business Intelligence teams to support data-driven decision-making. Assist in aligning DataOps practices with regulatory and security requirements by working with IT, data stewards, and compliance teams. Support data operations and sustainment activities, including testing and monitoring processes for global products and projects. Participate in data capture, storage, integration, governance, and analytics efforts, working alongside cross-functional teams. Assist in managing day-to-day DataOps activities, ensuring adherence to service-level agreements (SLAs) and business requirements. Engage with SMEs and business stakeholders to ensure data platform capabilities align with business needs. Contribute to Agile work intake and execution processes, helping to maintain efficiency in data platform teams. Help troubleshoot and resolve issues related to cloud infrastructure and data services in collaboration with technical teams. Support the development and automation of operational policies and procedures, improving efficiency and resilience. Assist in incident response and root cause analysis, contributing to self-healing mechanisms and mitigation strategies. Foster a customer-centric approach, advocating for operational excellence and continuous improvement in service delivery. Help build a collaborative, high-performing team culture, promoting automation and efficiency within DataOps. Adapt to shifting priorities and support cross-functional teams in maintaining productivity and achieving business goals. Utilize technical expertise in cloud and data operations to support service reliability and scalability. Qualifications 5+ years of technology work experience in a large-scale global organization, with CPG industry experience preferred. 5+ years of experience in Data & Analytics roles, with hands-on expertise in data operations and governance. 2+ years of experience working within a cross-functional IT organization, collaborating with multiple teams. Experience in a lead or senior support role, with a focus on DataOps execution and delivery. Strong communication skills, with the ability to collaborate with stakeholders and articulate technical concepts to non-technical audiences. Analytical and problem-solving abilities, with a focus on prioritizing customer needs and operational improvements. Customer-focused mindset, ensuring high-quality service delivery and operational efficiency. Growth mindset, with a willingness to learn and adapt to new technologies and methodologies in a fast-paced environment. Experience supporting data operations in a Microsoft Azure environment, including data pipeline automation. Familiarity with Site Reliability Engineering (SRE) principles, such as monitoring, automated issue remediation, and scalability improvements. Understanding of operational excellence in complex, high-availability data environments. Ability to collaborate across teams, building strong relationships with business and IT stakeholders. Basic understanding of data management concepts, including master data management, data governance, and analytics. Knowledge of data acquisition, data catalogs, data standards, and data management tools. Strong execution and organizational skills, with the ability to follow through on operational plans and drive measurable results. Adaptability in a dynamic, fast-paced environment, with the ability to shift priorities while maintaining productivity.

Overview In this role, we are seeking an Associate Manager Offshore Program & Delivery Management to oversee program execution, governance, and service delivery across DataOps, BIOps, AIOps, MLOps, Data IntegrationOps, SRE, and Value Delivery programs. This role requires expertise in offshore execution, cost optimization, automation strategies, and cross-functional collaboration to enhance operational excellence. Manage and support DataOps programs, ensuring alignment with business objectives, data governance standards, and enterprise data strategy. Assist in real-time monitoring, automated alerting, and self-healing mechanisms to improve system reliability and performance. Contribute to the development and enforcement of governance models and operational frameworks to streamline service delivery and execution roadmaps. Support the standardization and automation of pipeline workflows, report generation, and dashboard refreshes to enhance efficiency. Collaborate with global teams to support Data & Analytics transformation efforts and ensure sustainable, scalable, and cost-effective operations. Assist in proactive issue identification and self-healing automation, enhancing the sustainment capabilities of the PepsiCo Data Estate. Responsibilities Support DataOps and SRE operations, assisting in offshore delivery of DataOps, BIOps, Data IntegrationOps, and related initiatives. Assist in managing day-to-day DataOps activities, including incident resolution, SLA adherence, and stakeholder engagement. Assist in implementing governance frameworks, tracking KPIs, and ensuring adherence to operational SLAs. Contribute to process standardization and automation efforts, improving service efficiency and scalability. Promote a customer-centric approach, ensuring high service quality and proactive issue resolution. Collaborate with onshore teams and business stakeholders, ensuring alignment of offshore activities with business needs. Monitor and optimize resource utilization, leveraging automation and analytics to improve productivity. Support continuous improvement efforts, identifying operational risks and ensuring compliance with security and governance policies. Participate in Agile work intake and management processes, contributing to strategic execution within data platform teams. Provide operational support for cloud infrastructure and data services, ensuring high availability and performance. Document and enhance operational policies and crisis management functions, supporting rapid incident response. Promote a customer-centric approach, ensuring high service quality and proactive issue resolution. Assist in team development efforts, fostering a collaborative and agile work environment. Adapt to changing priorities, supporting teams in maintaining focus on key deliverables. Qualifications 6+ years of technology experience in a global organization, preferably in the CPG industry. 4+ years of experience in Data & Analytics, with a foundational understanding of data engineering, data management, and operations. 3+ years of cross-functional IT experience, working with diverse teams and stakeholders. 12 years of leadership or coordination experience, supporting team operations and service delivery. Strong communication and collaboration skills, with the ability to convey technical concepts to non-technical audiences. Customer-focused mindset, ensuring high-quality service and responsiveness to business needs. Experience in supporting technical operations for enterprise data platforms, preferably in a Microsoft Azure environment. Basic understanding of Site Reliability Engineering (SRE) practices, including incident response, monitoring, and automation. Ability to drive operational stability, supporting proactive issue resolution and performance optimization. Strong analytical and problem-solving skills, with a continuous improvement mindset. Experience working in large-scale, data-driven environments, ensuring smooth operations of business-critical solutions. Ability to support governance and compliance initiatives, ensuring adherence to data standards and best practices. Familiarity with data acquisition, cataloging, and data management tools. Strong organizational skills, with the ability to manage multiple priorities effectively.

Bangalore Walk in Operations (15675A) Full-time Company Description WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . About The Role Answer incoming calls and respond to customer queries Research and resolve customer issues using the tools and applications provided Identify and escalate issues to supervisors wherever necessary Document all calls as per the standard operating procedures Follow up on customer calls wherever necessary Identify and escalate to management any deviations observed in the call trends Maintain expected Quality Targets Must ensure the Average Handling Time, Average Speed of Answer and Answer Rate targets are met Meet internal Production, Utilization and Productivity target Qualifications Graduate from a recognized university Proficient in computer applications Knowledge of customer service practices Excellent listening, verbal and written communication skills Good logical, analytical and problem solving abilities Attention to detail and accuracy Good interpersonal skills and strong client focus Ability to communicate clearly, concisely and effectively Life insurance/claims processing knowledge preferredCookies Settings

Senior Consultant - F&A Dgtl. Trnf. (REF43279C)Ins Part-time Company Description About The Role Transformation lead for Insurance client (s) Qualifications Bachelors degree, Black Belt Job Location Cookies Settings

Mumbai - Walk in Interview Full-time Company Description WNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the groups over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. About The Role Role Summary The role is responsible for delivering excellent customer service via mail / voice / chat mediums, with an objective to provide resolution to the customers according to the guidelines provided by the client. Key Responsibilities Responsible for outstanding customer service via over Phone, Emails, Chat mediums Answers queries and provide resolutions in a respectful, helpful and responsive manner Takes action to provide client / customer delight being within established service standards Ability to present key points persuasively during verbal / non-verbal conversation, with an outcome of good customer reviews, repetition of the opportunity to service the customer Adjusts approaches and responses to reflect the urgency of situations and changing circumstances Is able to ethically upsell and cross sell a service / product to the customer Adherence to shift schedule, team meetings and training requirements Qualifications Undergraduate with minimum six months international call center voice / data experience (Post Graduates, B.E./B.Tech with no Exp in BPO industry will not be eligible) / Graduate Freshers Additional Information Skills Required Excellent spoken / Verbal communication skills Excellent customer service skills Taking responsibility for customer satisfaction and loyalty Demonstrated ability to multi-task to handle a large call volume efficiently, as well as mental alertness Ability to respond quickly and effectively in a fast-paced environment Disciplined and resourceful to meet business demands in a structured, virtual call center environmentCookies Settings

Pan India - Open Referrals - FNA (AP, AR, RTR, S2P) Full-time Company Description WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . About The Role Generic Skillsets Hired Candidates who have Experienced working in AP / AR (Collections / Cash Apps, OTC, Order Management, Billing) /Bank Recon / GL / FPNA / Financial Reporting / Customer Support / Procurement. AP Generic JD Invoice processing, (2 way & 3 way matching)/Payment Scheduling and monitoring Vendor setup / modify existing vendors. AR Generic JD: Generate Invoices/ Cash on payments. OTC/ Cash management GL Generic JD: R2R -Journal Entry, Reconciliations, Fixed assets, inter-company, Month end closing, Accruals statutory reporting activities Bank Reconciliation GenericJD: Monthly recon, Funding and transfers Transactions, month end closing Procurement Generic JD: Sales order/vendor management RFX, Sourcing, purchase orders BFS Job description (Only for Chennai) Good understanding on AML- Transaction Monitoring/Responsible for reviewing Alerts and following up with Business Units SAR Ensure all requests from AML Manager are met within the prescribed deadlines. Maintaining and providing of accurate MI as instructed Assisting with the Group Compliance in ad-hoc Compliance projects and investigations Achievement of performance KPIs of net flows Obtain opinion from Unit Manager for conclusion of cases and escalate cases to business compliance for further review, as applicable. Escalate issues and confirmed true matches. Monitoring and mitigating risk in a timely and effective manner Risk and quality adherence. Customer satisfaction Required Candidate profile. Banking experience in a recognized regulated market, of which at least 3-10 years must be in Compliance/ AML roles. Comprehensive knowledge of local AML Compliance requirements and international best practice Qualifications Qualification Graduate / Post Graduate Shifts Comfortable to work in rotational shift / US /UK / ANZ Cookies Settings

Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. About The Role About The Role Associate The candidate will be primarily responsible for providing back office, data entry, and data checks support to clientKey Responsibilities include: Examining identity proof documents to assess whether they are fraudulent or genuine using Standard Operating Procedures. Extracting the relevant data points required from the documents received and comparing them with provided information Comparing live image with the image template in corresponding identity document using SOPs Working with the team and providing continuous insights on the process/techniques Extremely good with ID Verification and Document Printing Techniques. Knowledge: Proficient in English speaking, reading and writing skills Attention to detail Ability to interpret and adhere to SOPs Self-motivated with the ability to work independently Minimum work experience of 0-2 years in an office or BPO environment Good Typing Skills (min 25wpm with 90% accuracy)Additional Information Should be able to work in rotational shifts and rotational week offs as process operates 24/7 Qualifications Graduate - any stream Cookies Settings

Handling Travel related calls of Bookings, Reservations, Cancellations , Baggage, etc. Provide solution for specific requests as per process guidelines. Understand customer queries and demonstrate empathy while providing customer support. Exp - Freshers. Language requirement : French Qualifications Graduate / Undergraduate Additional Information Should be ok with working in 24* 7 environment. Cookies Settings

Pune - Walk In Full-time Company Description WNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the groups over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. About The Role Agents handle customer queries, providing solution to customers pertaining to flight, hotel, packages, insurance products and services, utilities bills across various industries like Travel, Insurance and Utilities. Qualifications Under Graduate / Graduate Cookies Settings

Sr. Analyst - Market Research (PMR Analyst) (R&A) Full-time Company Description WNS (Holdings) Limited (NYSEWNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. About The Role Populate databases (e.g., drug information, company deals, pricing, launch dates, global market access statistics) with information provided from various sources including secondary data from information resources or research teams or data procured by the research services analyst team Extract data as needed for delivery to analyst teams Creation and population of PowerPoint and Excel templates (including leveraging technology such as e-tabs to produce), tables, figures, and graphics, in support of building final client deliverables Interpreting data and bulleted text provided by Analysts and other staff and translating them into carefully crafted presentations and other professional deliverables. Process primary market research data, including conducting cross-tabulations, statistical analysis (e.g., t-test, z-test, ANOVA, Chi-square) and frequency table (e.g., frequencies, counts, percentages, mean, median, standard deviations) generation Data validation and preparation perform quality checks and cleaning of raw primary market research data Performing edits on reports, slide decks, consulting projects, and other company publications to ensure professionalism and quality and adherence to house style Identifying discrepancies and spotting holes in logic between text and data tables Qualifications Undergraduate degree (e.g. Bachelors degree) with a proven record of academic success is required Business or Commerce degree is a plus Advanced degree (MA, MBA, MS in life sciences, social sciences, or statistics) and/or relevant experience in the biopharma, healthcare, or market research sector a plus Excellent attention to detail and an instinct for recognizing patterns, creating categories, and organizing ideas Strong analytical skill set, including proficiency with SPSS analytical software is required Proficient in English grammar and spelling Ability to communicate clearly, concisely, and objectively in written and spoken English Proficiency in software including E-tabs, SQL, and Tableau is a plus A flexible and collaborative approach to work Proven teamwork skills and a willingness to work with others both in person and remotely Capable of working independently and making informed decisions Willingness to question assumptions, theories, and facts Ability to recognize what is missing in content, argument, or presentation Strong critical thinking and analytical skills (must be capable of working with and analyzing data) Strong time management skills and the ability to work well under pressure and meet tight deadlines Strong initiative and highly self-motivated Ability to provide new ideas and adapt to process improvements and/or new technological tools Strong Proficiency in Microsoft Word, Excel, and PowerPoint, plus other technologies and software as required Knowledge of pharmaceutical and/or medical device industries an asset but not required Experience in analyzing, interpreting, and data visualizing complex datasets Ability to prioritize effectively and adopt a systematic approach to tasks Additional Information Ability to work on multiple requests in a fast-paced environment Excellent written and verbal communication skills, Rotational shift2 years SLAExcellent comm. SkillCookies Settings

Voice Operations Full-time Company Description WNS (Holdings) Limited (NYSEWNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. About The Role Applicant should be comfortable with voice profile Applicant should be comfortable working in a 24/7 shifts Applicant should have customer centric approach Qualifications Both UG and Grad can apply Cookies Settings

Chennai Walk In-Associate / Sr. Associate - Operations Full-time Company Description WNS Global Services Inc. (NYSEWNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the groups over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide. Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. About The Role Handling Back office processes, providing solution to customers across various industries like Travel, Insurance and Banking clients in Non-Voice processes. Qualifications Only Non Technical Graduates Fresher or 1 years and above Experience with in BPO with specific to Travel, Insurance, Utilities or Customer Support domain will be an added advantage and Experienced candidates will be considered for Sr. Associate roles. System working knowledge requiredBasic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications Language proficiency (English) - Good/ Excellent Cookies Settings

Our mission as an organization is guided by our CIRCLE of ValuesClient First, Integrity, Respect, Collaboration, Learning, Excellence. About The Role Handling Back office processes, providing solution to customers across various industries like Travel, Insurance and Banking clients in Non-Voice processes. Qualifications Only Non Technical Graduates Fresher or 1 years and above Experience with in BPO with specific to Travel, Insurance, Utilities or Customer Support domain will be an added advantage and Experienced candidates will be considered for Sr. Associate roles. System working knowledge requiredBasic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet and web-based applications Language proficiency (English) - Good/ Excellent Cookies Settings

Associate - Operations Full-time Company Description WNS (Holdings) Limited (NYSEWNS) , is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. . Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States. About The Role Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required .Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuances. Qualifications Graduate - any stream Additional Information Freshers can apply Cookies Settings

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Inviting applications for the role of [ Process Associate ], [ Customer Service - Collections ]! Responsibilities Should be able to work in blended environment where able to cater both Inbound and Outbound calls. Should be able to effectively communicate while providing quality customer service as well as actively pursue knowledge of skills and tools to be used in all servicing efforts. Handle up to 1-179 days (early stage and late stage both) past delinquent account. Primary responsibility is to ensure that the account becomes current & provide solution to keep it current for long term. Also ensuring to identify distressed customers who cannot pay their bills and give them a short term or a long-term solution such as Hardship or a long-term arrangement. Qualifications we seek in you! Minimum Q ualifications / Skills Graduate or equivalent Should possess excellent spoken & written communication skills Must have excellent soft skills to create a good customer experience Should have sound computer knowledge Needs to be good at multitasking Preferred Q ualifications / Skills Prior collections management experience What We Offer An inclusive and dynamic work environment that values diversity. Opportunities for professional growth and skill development. A supportive culture that encourages innovation and collaboration. Come join the tech shapers and growthmakers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employerand considers applicants for all positions without regard to race, color,religion or belief, sex, age, national origin, citizenship status, maritalstatus, military/veteran status, genetic information, sexual orientation,gender identity, physical or mental disability or any other characteristicprotected by applicable laws. Genpact is committed to creating a dynamic workenvironment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digitalinnovation are redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solvingreal-world problems, and want to be part of a team that’s shaping the future,this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications forthe role of Process Associate/Process Developer, Invoice to Cash Your role will require youto utilize your skills to process Invoice to Cash (Receivables / Disbursements/ Cash Apps) transactions for a major P&C Insurance client. You will berequired to process with expected accuracy and within the expected timelines asper the business requirement. Responsibilities Credit control, cash applications, carrier/agency inquiry response management, recording and researching incoming cash receipts, month-close activities Apply customer payments to the correct accounts. Reconcile payments with outstanding invoices. Investigate and resolve any payment discrepancies. Monitor customer accounts for overdue payments. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Serve as the primary point of contact for customer inquiries related to invoices, and payments. Qualifications Minimum qualifications Graduate in Commerce (B. Com) Freshers are eligible Demonstrateand cultivate customer focus, collaboration, accountability, initiative, andinnovation. Proficientwith Microsoft Office (Word, PowerPoint, Excel, OneNote) Proficient in English language- both written (Email writing) and verbal Astrong attention to detail; analytical skills and the ability to multi-task areimportant Preferred qualifications Prior experience in Accounts Receivable/Invoice to Cash A strong attention to detail; analytical skills and the ability to multi-task are important Ability to work collaboratively as a key member of a team and independently with minimum supervision Highly organized with a proven ability to prioritize competing requirements and deadlines under pressure Why join Genpact? * Be a transformation leader Work at the cutting edge of AI, automation,and digital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, andcontinuous learning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers whopush boundaries every day * Thrive in a values-driven culture Our courage, curiosity, andincisiveness - built on a foundation of integrity and inclusion - allow yourideas to fuel progress Come join the tech shapers and growth makers at Genpact and take yourcareer in the only direction that matters: Up. Lets build tomorrow together Genpact is an Equal Opportunity Employer and considers applicants forall positions without regard to race, color, religion or belief, sex, age,national origin, citizenship status, marital status, military/veteran status,genetic information, sexual orientation, gender identity, physical or mentaldisability or any other characteristic protected by applicable laws. Genpact iscommitted to creating a dynamic work environment that values respect andintegrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to processjob applications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI anddigital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment, lovesolving real-world problems, and want to be part of a team that’s shaping thefuture, this is your moment Genpact (NYSE: G) is an advanced technology services and solutionscompany that delivers lasting value for leading enterprises globally. Throughour deep business knowledge, operational excellence, and cutting-edge solutionswe help companies across industries get ahead and stay ahead. Powered bycuriosity, courage, and innovation, our teams implement data, technology, andAI to create tomorrow, today. Inviting applications for the role of Domain Trainee- Auto Claims!! MD Adjuster is responsible for managing claims related to automobile accidents, including assessing damage to vehicles, investigating accidents, and negotiating settlements with claimants. They work closely with policyholders, claimants, and other stakeholders to ensure that all claims related to automobile accidents are handled efficiently and effectively. This position works closely in meeting client performance and quality standards. Responsibilities • Manage high-volume low complexity claims from beginning to end. • Investigate automobile accidents to determine the cause and liability, including reviewing police reports and conducting interviews with witnesses in some cases. • Analyzing insurance policies and relevant laws and regulations to determine the scope of coverage related to automobile accidents. • Negotiate repairs and settlements with claimants • Provide regular updates on automobile claims to policyholders, insured, claimant, and other members of the claims team. • Assess damage to vehicles involved in accidents, including reviewing repair estimates, and determining the cost of repairs. • Coordinate with internal and external stakeholders, such as claims adjusters and clients, to ensure that all activities related to automobile claims are conducted efficiently and effectively. • Participate in departmental meetings and training sessions to stay informed about policy changes and new procedures. • Maintain a high level of accuracy and attention to detail to ensure that all activities related to automobile claims are conducted ethically and in compliance with relevant laws and regulations. Qualifications we seek in you! Minimum qualifications • Relevant years of Material Damage Liability Claims within the US, Europe, India or LatAm • College Diploma or commensurate work experience • Fluent in both spoken and written English • Proficient in MS Office (Word and Excel) Preferred qualifications • Experience handling fast track/low touch claims • College Degree • Lean Six Sigma Certification(s) Why join Genpact? * Be atransformation leader Work at the cutting edge of AI, automation, and digitalinnovation * Make animpact Drive change for global enterprises and solve business challenges thatmatter *Accelerate your career Get hands-on experience, mentorship, and continuouslearning opportunities * Work withthe best Join 140,000+ bold thinkers and problem-solvers who push boundariesevery day * Thrive ina values-driven culture Our courage, curiosity, and incisiveness - built on afoundation of integrity and inclusion - allow your ideas to fuel progress Come jointhe tech shapers and growth makers at Genpact and take your career in the onlydirection that matters: Up. Lets buildtomorrow together Genpact isan Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore,please do note that Genpact does not charge fees to process job applicationsand applicants are not required to pay to participate in our hiring process inany other way. Examples of such scams include purchasing a 'starter kit,'paying to apply, or purchasing equipment or training.

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AIand digital innovation are redefining industries and were leading the charge.Genpact’s AI Gigafactory, our industry-first accelerator, is an example of howwere scaling advanced technology solutions to help global enterprises worksmarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-driven environment,love solving real-world problems, and want to be part of a team thats shapingthe future, this is your moment Genpact (NYSE: G) is an advanced technology services andsolutions company that delivers lasting value for leading enterprises globally.Through our deep business knowledge, operational excellence, and cutting-edgesolutions we help companies across industries get ahead and stay ahead. Poweredby curiosity, courage, and innovation , our teams implement data,technology, and AI to create tomorrow, today. We are inviting applications for the role of Assistant Manager, Order to Cash We're looking for someone with deep understanding of entire order to cash process including different invoice types (Manual, Consolidated and Automated) In this role, you will be encouraged to work on deadlines, in a fairly high pressure business environment while being a good teammate. SAP knowledge and experience in generating reports from SAP would be an added advantage. Should be open to work in any shift as per the business requirement Responsibilities In this role, you will be responsible for all the activities related to O2C domain. • Validate the Purchase Order (PO) requests from to bill the order. • Constantly to be interacted with client’s for their feedback and support them wherever required. Ready to support any time at various locations as per client’s expectation • Manage Order to Cash related to collections and dispute management, implement & enforce to strategy • Interaction with end customers via Calls and Emails for collecting pass due amounts. • Meeting collections numbers/targets (monthly/ quarterly/ yearly) • Customer and Country/Regional FD Relationship Management through e-mail, fax and conference calls. • Lead and participate in conference calls with Country / Regional Financial Managers. • Participate in governance meetings at country / region level; Closely work with the team and ensure right collaboration with the team members properly to meet the deliverables and motivate & help them to develop the process standards • Identify process improvement opportunities and drive implementation (Lean and Six Sigma projects) Qualifications we seek in you! Minimum qualifications • B.Com Graduation (MBA – Finance preferred) • Meaningful experience in Order to Cash Preferred qualifications • Very Good Written and Verbal Interpersonal skills • Proficient in MS Office applications, especially in MS Excel Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact andtake your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considersapplicants for all positions without regard to race, color, religion or belief,sex, age, national origin, citizenship status, marital status, military/veteranstatus, genetic information, sexual orientation, gender identity, physical ormental disability or any other characteristic protected by applicable laws.Genpact is committed to creating a dynamic work environment that values respectand integrity, customer focus, and innovation. Furthermore, please do note thatGenpact does not charge fees to process job applications and applicants are notrequired to pay to participate in our hiring process in any other way. Examplesof such scams include purchasing a 'starter kit,' paying to apply, or purchasingequipment or training

Job ID: 197269 Required Travel :No Travel Managerial - No LocationIndia- Pune (Amdocs Site) In one sentence Analyzes and reconciles Compensation & Benefits (C&B) data, and executes regional and/or global C&B policies and processes. All you need is... Education: Bachelor's degree holder / Master's Degree holder (Full-time degree) Master's in accounting, finance, economics, or other quantitative fields preferred Experience: Minimum 3-6 years of work experience in Sales Commissions or relevant areas like Finance, HR, etc. Experience in Sales Performance Management and Incentive Compensation plan design, modeling, operations, and reporting. Experience in Compensation Reporting on tools such as Xactly, Varicent, etc. is a big plus Skills: Proficiency with Microsoft Excel, including advanced formulas and functions Strong analytical and problem-solving skills Strong interpersonal and communication skills, with the ability to collaborate across multiple departments Fluent in English, both written and spoken Data extraction, manipulation, and analysis of one-time and periodic requests from sales leadership (primarily in Excel) Eagerness to learn and build competencies in new software, tools, and techniques Responsibilities: Gather an in-depth understanding of existing compensation and reporting capabilities across business units Drive operational excellence and improvements by working with various stakeholders Collaborate with sales leadership to extract, manipulate, and analyze data for one-time and periodic requests Design, model, and report on incentive compensation plans Ensure accurate and timely compensation reporting using tools such as Xactly, Varicent, etc. Demonstrate a positive, "can do" attitude and work effectively as a team player Attributes: A team player with a positive, can do attitude Demonstrating commitment and a results-oriented attitude Taking ownership and making required judgments whenever necessary Why you will love this job: Be part of the core unit that will define, shape and organize the compensation and benefits structure of the company Discover and hone your skills Be surrounded by talented HR professionals who collaborate towards a common goal What will your job look like You will implement Compensation and/or Benefits Strategy You will execute regional and/or global C&B processes to support and align with the business's needs and strategy. You will support the implementation of C&B policies & procedures You will analyze complex data, provides performance and compensation & benefits analyses and simulations on individuals or groups to support decision making You will provide an on-going support to the business on the various aspects of compensation & benefits You will maintain an on-going contact with external compensation and benefits vendors You will be involved with ad hoc projects as restructuring activities, mergers & acquisitions, Rebadge transfers. Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieveRead on. Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you. Essential Duties and Responsibilities Strong problem solving, time management and priority setting skills Develop strong relationships and alignment with our internal partners. Ensure that all daily production requirements are completed each day with sufficient documentation to enable Drive the establishment and refinement of the UKG Services process methodology and best practices Generate operational metrics to communicate and manage the performance of the production team Facilitate the delivery of training as required by internal or external customers Performs interview process for new hires for roles within team. Builds and maintains strong peer relationships within the team and across the organization. Train team members on new or enhanced operation procedures and policies. Implement quality control measures. Other duties may be assigned from time to time Qualification Overall Experience should be around 8 to 12 4+ years of team leading or supervisory experience leadership role Experience supervising Tax/Payroll Team representatives Strong Knowledge on US Taxation (Federal, State, Locals) for both Employees and Employers portion FPC or any Payroll related certification 3+ years of process/operational excellence experience Preferred Qualifications/ Skills: 4- 5 + years of US Payroll/ US Taxation and/or services industry experience Working knowledge of UltiPro is a plus Must be proficient in Microsoft Office (Excel, Word, and PowerPoint) Interpersonal Skills: Excellent written and verbal communication skills Conflict resolution Management experience Excellent customer service skills Ability to handle multiple tasks under tight deadlines Highly motivated and team oriented Where we’re going UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow! Disability Accommodation UKGCareers@ukg.com.

Readyto shape the future of work? AtGenpact, we don't just adapt to change we drive it. AI and digital innovationare redefining industries and were leading the charge. Genpact’s AIGigafactory, our industry-first accelerator, is an example of how were scalingadvanced technology solutions to help global enterprises work smarter, growfaster, and transform at scale. From large-scale models to agentic AI, ourbreakthrough solutions tackle companies most complex challenges. Ifyou thrive in a fast-moving, tech-driven environment, love solving real-worldproblems, and want to be part of a team that’s shaping the future, this is yourmoment. Genpact(NYSE: G) is an advanced technology services and solutions company thatdelivers lasting value for leading enterprises globally. Through our deepbusiness knowledge, operational excellence, and cutting-edge solutions we helpcompanies across industries get ahead and stay ahead. Powered by curiosity,courage, and innovation, our teams implement data, technology, and AI tocreate tomorrow, today. Get to know us at genpact.com and on LinkedIn, X,YouTube, and Facebook We are inviting applications for the role of Assistant Manager, Accounts Payable In this role, you will work as a Finance and Accounting Subject Matter Expert with rich experience in the accounts payable process. Responsibilities • Deliver service in line with agreed controls and procedures to ensure high-level customer service for internal and external customers • Process invoices with PO, buy-sell Process (Post GRs manually) • Reconcile vendor statements, GIRIR clearing and Debit balances • Ensure quality of AP processes, handling of all not compliant and not standard processes within the country • Manage multiple partners including both internal and external • As a team leader, you will also supervise and guide your team in daily activities Qualifications we seek in you Minimum qualifications • MBA Finance (with B.Com as Graduation) • Relevant Experience Preferred qualifications • Excellent written and verbal communication skills • Proficient in MS Office applications, especially in MS excel • Scope for working under various ERP Packages - JDE & SAP Whyjoin Genpact? * Be a transformation leader Work at the cutting edge of AI, automation, anddigital innovation * Make an impact Drive change for global enterprises and solve businesschallenges that matter * Accelerate your career Get hands-on experience, mentorship, and continuouslearning opportunities * Work with the best Join 140,000+ bold thinkers and problem-solvers who pushboundaries every day * Thrive in a values-driven culture Our courage, curiosity, and incisiveness -built on a foundation of integrity and inclusion - allow your ideas to fuelprogress Come join the tech shapers and growth makers at Genpact and take your career inthe only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for allpositions without regard to race, color, religion or belief, sex, age, nationalorigin, citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process jobapplications and applicants are not required to pay to participate in ourhiring process in any other way. Examples of such scams include purchasing a'starter kit,' paying to apply, or purchasing equipment or training.

Grade I - Office/ CoreResponsible for supporting the team with accounting and reporting services, helping to ensure the integrity and effectiveness of accounting policy application, internal control, financial reporting, accounting systems support and delivery of financial accounting processes in conformance with BPs systems and requirements. Entity: Finance Finance Group Job Description: Purpose of role: The ARC Analyst is accountable in resolving sophisticated issues as and when vital, delivering finance group reporting services to the entities assigned, and support the delivery of timely and accurate statutory accounts and tax analysis while ensuring adherence to policies and procedures in the drive for outstanding customer service, operational excellence and compliance Key Results / Accountabilities Support significantly larger and/or more sophisticated entities and has a good understanding of the nature of the business and the economic environment in order to implement activities optimally Coordinate the timely and accurate recording of financial transactions (e.g., ledger entries, journal postings, fixed asset postings etc.) in line with relevant requirements, policies and procedures Support the delivery of timely and accurate statutory accounts and tax analyses through liaison with the Statutory Tax teams and external auditors if required Supervise open and overdue items and communicate and follow-up accordingly with the appropriate staff Validate data and provide constructive input while ensuring submission in a timely manner if vital Resolve or further raise any sophisticated issues faced Support preparation of documents and adjustments for monthly, quarterly and year-end close Develop a good understanding of the general ledger and group reporting pertaining to the respective parties Liaise with other FBT internal teams to ensure that the data being entered into the ledger is accurate. Liaise with senior stakeholders internally and externally as and when vital Key Challenges High level of familiarity with the various systems used for the different functions (e.g. general accounting, reporting, direct tax, etc.) in order to maintain and reconcile the accounts receivable system to ensure it balances accurately. Collaborating closely with customers and colleagues in different geographical locations, time zones and potentially in different languages using different systems requiring meticulous coordination between teams. Building strong team connections to ensure the Business and FBT hubs and FBT connected city partners are well connected to support Balance Sheet and P&L activities Improvement is required specifically surrounding, DTPs, the tools we use and the excel reports we produce to ensure efficiencies are created. Any Other Relevant Information (Particular reference to planning (nature and impact), scope of impact (Team, BU, Segment, BP globally etc) This covers Key Decisions and to what extent? Types of relationship internally and externally that the person required maintaining contact with. This position s primary interfaces are: Internal FBT teams FBT business partnership External Auditors Qualification & Experience and Competencies Education and Experience Bachelor s Degree in Accounting. Recognised professional accounting qualification (e.g. MIA, ACCA, CPA, CIMA). Minimum of 4 - 8 years of experience in general and/or financial accounting Required Criteria English language competency. Preferred Criteria Shared service centre experience. JDE/SAP system experience Travel Requirement Negligible travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills:

The role: ServiceNow is currently looking for an energetic and ambitious Senior Financial Analyst to support our Sales and Marketing FP&A teams. As a member of this team, the role will focus on rapidly operationalizing key analysis models, dashboards, revenue analysis, and reports used across all functions. The preferred candidate will have experience partnering with cross-functional teams and creating insightful analysis and models. They will work closely with leaders and process owners within Finance to enable data-driven decision making and operational excellence. What you get to do in this role: This position will work closely with Sales and Marketing team to provide insights and support the decision-making process Actively collaborate with US-based peers to drive functional analysis, modelling, and detailed budget tracking across Finance Working with US team for month/quarter close, finalizing monthly forecasts, developing and maintaining annual budgets Partner with cross-functional teams to manage headcount, Opex, and Capex forecasting Develop financial modeling to measure investment and ROI for Marketing campaigns Work with PO Owners, Business Operations, and Accounting to more discreetly and accurately track financial results Help drive finance transformation efforts including system improvements (Ex. Anaplan & Power BI) as well as process improvements Create/maintain Power BI dashboards covering Sales & Marketing metrics Build trusted relationships with key business partners; Analyze financial outcomes and adeptly communicate insights to senior management for performance optimization. Assist in other ad-hoc analysis and presentation requests To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AIs potential impact on the function or industry. Bachelors degree required, MBA, CA, or CPA preferred; 4+ years of FP&A or business finance experience; SaaS experience preferred Hands-on knowledge of Microsoft PowerBI; Previous experience in FP&A, or a similar background that encompasses both financial and operational metrics. Good understanding of revenue, bookings, and cost drivers for SaaS companies Proficiency with Microsoft Office, specifically Excel and PowerPoint; Good organizational skills and ability to meet tight deadlines in an environment of competing priorities; Ability to work independently, deal with ambiguity, operate in a cross-functional matrixed organization, and meet deadlines in a high-growth environment focused on driving business results; Detail-oriented with strong analytical, problem solving, and financial modeling skills; An excellent communicator and a great team player; Understanding of financial planning, forecasting, budgeting, and reporting The position requires some overlap with morning PST time-zone to allow hand-off and review meetings with US partners FD21

About The Role Exciting opportunity for an experienced HR Advisor to join our Corporate Services - HR Team in Pune. This role plays a pivotal part in offering professional guidance across core HR functions including policies, processes, compliance, employee relations, and HR operations. This is more than just an advisory role you ll be instrumental in shaping HR processes, enhancing employee experience, and fostering a compliant and engaging work environment across regions. About You You are a confident and resourceful HR professional with a solid background in HR operations, employee relations, and compliance. Known for your integrity, communication skills, and detail orientation, you take initiative and deliver thoughtful solutions that support both people and business outcomes. You bring a positive, can-do mindset and thrive in environments where structure, autonomy, and impact intersect. You are an organized and detail-oriented self-starter, who values collaboration across geographies and thrives in a role where your advice shapes employee experience and operational excellence. Key Responsibilities Act as the primary HR contact for employees and managers across India and globally. Guide on HR policies, compliance, employee relations, and regulatory requirements. Represent HR during internal and external audits; support POSH compliance and awareness. Collaborate with internal stakeholders and external vendors to support HR operations. Drive payroll inputs, benefits administration, and continuous process improvements. Support global HR initiatives such as performance management, employee engagement, and REM cycles. Benefits and Perks Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process. Company Overview Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With customers in 80+ countries, we foster collaboration across 36 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models. Contact Us If you possess the desired skills and enthusiasm, please Apply Now via the link or visit our career page. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status . Visit our website at hansencx.com for more information.

Join Sidel as a Supply Chain Process Manager and seize the opportunity to work in dynamic teams while driving supply chain transformation. Lead initiatives to optimize processes, enhance efficiency, and reduce costs. Contribute to the SAP S4Hana transformation and support other strategic projects. Ideal candidates have a background in operations management, strong leadership skills, and experience in process improvement. Your Mission As a member of the Supply Chain (SC) Processes and Systems team within Operational Excellence and Transformation function, the Supply Chain Process Manager plays a crucial role in leading and supporting Sidel s transformation journey, evaluating and optimizing SC processes to ensure efficiency, reduce costs, improve the quality of outputs leveraging on simplification and harmonization of operations across our factories. Being a direct contributor to SAP S4Hana transformation recently embraced and leading or supporting other strategic initiatives, she/he collaborates with Process Team members, Digital Transformation and Business Functions. Her/his main responsibilities are: Proactively identify opportunities for improvements of our processes to ensure their alignment with Sidel strategic objectives. Lead cross-functional teams to drive process improvement initiatives, onboarding colleagues, motivating teams and monitoring the effectiveness of their deployment and benefits to ensure a successful adoption. Develope and maintain process documentation to ensure clear communication of workflows across teams. Provide training and support to the business on new processes and best practices. Monitor process compliance through regular assessments, establishing and tracking Key Compliance Indicators (KCIs) to ensure adherence to standards. Gather and articulate requirements for tool development and enhancements aimed at improving process efficiency and effectiveness, leveraging also on AI applications. Collaborate with Business Process Leaders and IT Business Partners and coordinate the network of local Business Experts and k-users in the design of process simplification and harmonization across functions and factories leveraging on standard best practices available in S4Hana in alignment with Sidel s Policies. Contribute to design, plan and execute robust data migration and quality validation of the solution with the aim of securing Business Continuity during rollout, support in documenting new processes and procedures and cascading to users. Collaborate with Project Mangers in the deployment of strategic initiatives, including the deployment of Sales and Operations Planning, enhancements to Industrialization processes and Product Cost Governance, and implementation of World Class Manufacturing. Competences and skills: Excellent communication, leadership and collaboration skills, with the ability to influence and lead peers effectively. Ability to work collaboratively in a team-oriented environment, fostering a culture of engagement and motivation. Proficiency in change management principles and practices. Excellent analytical, problem-solving and project management skills in complex and heterogeneous environments. Proficiency in data analysis and performance measurement tools. Familiarity with ERP systems and process management tools and software (e.g., Visio, Signavio). Ability to manage multiple projects and meet deadlines in a dynamic environment. Your Profile Bachelor s degree or higher in Business Administration, Operations Managements or a related field. Fluency in English Proven experience in process-driven environments, particularly within Supply Chain operations in process management, operations management, business analyst or related roles. Familiarity with WCM and Lean Six Sigma. Experience with process automation or digital transformation initiatives, in change management and new processes implementation will be appreciated.