2126 Operational Excellence Jobs - Page 43

IN Media Team is looking for a Program Manager to join its Operational Excellence team. The ideal candidate needs to have strong business acumen, high judgment, curiosity, excellent analytical ability, strong technical, written and verbal communication skills, and the ability to influence cross-functional teams. The candidate should have a strong bias toward data driven decision making, needs to be a self-starter, comfortable with ambiguity and juggling multiple projects, able to think big and be creative (while paying careful attention to detail), and will enjoy working in a fast-paced dynamic environment. The candidate will need to work closely with Operations, Category, Finance and Tech teams. Key responsibilities below: 1. Define and execute a strategy to drive cost savings for IN Media. 2. Collaborate with central product & program teams to affect cost savings for IN Media. 3. Own Op2 goals and lead periodic leadership reviews. 4+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules

We are looking for a hands-on, creative, detail-oriented, analytical, and highly-motivated account manager to help scale our growing advertising business. You will work with the sales, creative, product teams and other Amazon business partners to manage media campaigns, ensure strong campaign performance and deliver positive return on investment for our emerging and growing advertisers. Specific responsibilities include, but are not limited to, working with sales to create strategic media plans, project-managing all pre-launch work, overseeing campaign set up, interacting with advertising agencies & brands, raising the bar on creative quality, optimizing campaign performance by analyzing metrics, reporting and diving deep to provide insights to clients, showcasing category performance and creative insights. The Client Solutions team also plays an instrumental role in testing alpha and beta offerings, developing hypotheses, and generating insights that inform our sales strategy. You will bring enhanced analytical capabilities and strategic thinking to this process, strengthening our ability to translate technical capabilities into compelling advertiser solutions. To do this, you need to be extremely hands-on, have a deep understanding of Amazons display advertising products, technical/operational capabilities, and have the ability to synthesize analysis into a concise and compelling presentations. A day in the life Build solid relationships with advertising agencies and clients, displaying a dedication to delivering first-class service and online advertising solutions Flawlessly execute end-to-end campaigns, liaising with key internal and external stakeholders Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet clients KPIs Monitor and communicate campaign progress through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns and Co-lead monthly and quarterly reviews with advertisers Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals Troubleshoot any technical or implementation issues, collaborating with internal teams to develop quick and sound solutions Accelerated testing and implementation of new ad products with sound hypothesis development and validation Serve as a source of market intelligence for other areas of the Advertising team (e.g., product development, product marketing, DSP) and assist in the development of best practices and operational efficiencies Drive operational excellence to ensure SLA adherence and client satisfaction Billing and resolution of any financial issues Travel to accounts as needed (Estimated 15-20%) About the team Amazon Advertising operates at the intersection of e-commerce and advertising, offering a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on Amazon.in, across our other owned and operated sites, on other high-quality sites across the web, and on millions of mobile and tablet devices. We put the customer at the heart of everything we do and work backwards, including in advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. Experience in advertising Experience in DSP/ad network sales Proven experience (3-4 years) in ad operations, online marketing or advertising 2+ years working in an external client facing environment Experience building high-velocity ad products

Job Title: Senior Manager, Media Operations Just Global: At Just Global we live and breathe B2B and believe in igniting B2B relationships. Our independent, global team actively engages with clients to put our deep technical knowledge and unique perspectives of markets and buying processes to work. We maximize insights, we spark creativity, and we leverage technology to inspire brand loyalty and drive reoccurring revenue. We are the heart of B2B. What you are accountable for: The Senior Manager, Media Operations is accountable for managing all aspects of the media operations process and workflow. Working in close collaboration with numerous functions, including but not limited to: Finance, Analytics, Client Services and Media leads. This role ensures operational excellence in campaign execution, financial tracking, and process development while acting as a strategic leader and manager within the Media Operations function. In addition to managing campaign operations, the Senior Manager plays a critical role in building out and enhancing scalable processes in partnership with the VP, Media Operations and cross-functional stakeholders. This role is responsible for ensuring that media operations drives efficiency, improves accuracy in financial reconciliation, and ensures alignment between cross-functional teams to enable media teams to focus on strategy and performance. What you are responsible for: Ensure operational efficiency by defining and maintaining standardized workflows across Media Operations, Finance, and Analytics to support seamless campaign execution. Support media plan activation management in close collaboration with Media. Manage budget pacing and financial oversight, tracking spend across channels for a select number of accounts, making proactive optimization recommendations, and ensuring alignment with Media, Finance, and Analytics. Own vendor partner invoice management, streamlining invoice review and approval processes, acting as the liaison between Finance, Media and vendor partners. Oversee monthly actualizations and campaign reconciliation, ensuring timely and accurate spend tracking in collaboration with Finance, Media, and Client Services. Proactively identify operational bottlenecks and in partnership with VP, Global Media Operations, implement scalable solutions to enhance efficiency across financial and media workflows. Drive adoption of standardized processes across teams and regions. Support process audits and data quality initiatives to maintain system accuracy. Provide feedback to leadership on trends and gaps observed across operational workflows. Exhibit the ability to anticipate and solve problems. Directly manage and develop Media Operations team members, providing coaching and career guidance. Help train and support new Media Operations teammates, reinforcing best practices with financial processes, pacing methodologies, and reconciliation workflows to improve execution quality. What you ll bring [knowledge, skills, and/or experience]: Knowledge Agency knowledge B2B Marketing - Client Knowledge B2B Marketing - Industry B2B Marketing - Media Activation B2B Marketing - Media Planning B2B Marketing - Media Strategy B2B Marketing - Strategy B2B Marketing - Vendor landscape Campaign trafficking/tagging Skills Active listening Challenge mediocrity Commercially astute Eye for detail Organized Other platforms: Asana, Basis, Nexelus People management Prioritizing Problem-solving Solutions oriented Stakeholder management Upwards management Experience 5+ years in a digital marketing environment, agency and/or client experience 5+ years of working in a collaborative team environment What it means to work at Just Global Being a Just teammate means working in alignment with our Values Cultivate Relationships Build rapport first. Put yourself in their shoes. Assume positive intent. Give others the benefit of the doubt. Be One Team Collaborate. Be the guardian of each other s reputation. Have each other s back. Help each other out. Strive for Brilliance Create work you can be proud of. Remain open and curious. Improve your work. Improve yourself. And in return you can expect You will be seen, heard, and included as a whole human being Your contribution will be valued, rewarded, and recognized You will develop deep and meaningful relationships that could last a lifetime You will have leaders who are worth following You will have the opportunity to develop yourself and your craft You will have a meaningful chapter in your career path Compensation Philosophy: At Just Global, you will have the flexibility to work and live from anywhere in your home country, as long as it works for your client(s), your team, and you. This flexible working policy aim

Role Overview In this role, you will drive end-to-end training strategy identifying needs, designing scalable programs, and setting up the processes and teams that deliver measurable learning outcomes. You ll help build a culture of continuous development, operational excellence, and entrepreneurial thinking across the organization. Key Responsibilities Identify organization-wide training needs through performance analysis and stakeholder collaboration. Design, implement, and evaluate structured learning programs aligned with business goals. Set up and lead the L&D and quality teams establish roles, workflows, and governance processes. Build and manage a robust curriculum that supports onboarding, upskilling, and leadership development. Develop SOPs, training frameworks, and documentation for consistency and quality control. Drive a quality-first approach in training delivery, content, and learner experience. Collaborate with department heads to embed learning into day-to-day performance management. Promote an entrepreneurial mindset by creating agile, learner-led development programs. Manage training budgets, vendors, and digital learning platforms. Track learning effectiveness through data, KPIs, and business impact. Qualifications 5+ years of experience in Learning & Development, Training, or HR strategy roles. Proven success in setting up L&D teams, processes, and systems from scratch. Strong knowledge of instructional design, training operations, and performance evaluation. Excellent communication, leadership, and cross-functional collaboration skills. Familiarity with LMS tools and digital learning platforms. Preferred certifications: CPTM , CPTD/CPLP , or other ATD-recognized credentials. Why NetCom Learning? High-ownership role with influence across departments. Fast-paced, innovation-led environment that values initiative. Competitive pay, learning perks, and growth opportunities.

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Egencia is one of the worlds leading corporate travel management companies and is part of American Express Global Business Travel. We work with clients to ensure their employees have a phenomenal experience when they travel for work. We also help companies understand their business travel expenses and fulfill their duty of care. We seek a Senior Software Development Engineer to join our team of experienced software developers. WHAT YOULL DO: Take a whole systems approach to analyze use cases, design, implement, and maintain integrated solutions applying standard engineering methodologies Successfully conduct day-to-day activities and solve complex issues in your engineering domain Research and recommend frameworks and architectural/code design patterns Creatively test and maintain software applications and related systems using a variety of software development tools Lead and participate in design and code reviews Partner with Product to refine business requirements Collaborate with peers across regions, within and outside your direct organization Seek and share domain and industry knowledge between multi-functional teams to improve engineering practices Possess knowledge of features and facilities for integration, and communication among applications, databases, and platforms to connect different components and form a fully functional solution to a business problem Advocate for operational excellence and project quality via system resilience and scalability, testing, monitoring, alerting Report on the status of high-visibility projects to leadership Enthusiastically seek opportunities to improve our customers experiences Guide other engineers in the design of software that is easily maintainable, testable, and observable WHO YOU ARE: 6+ years of development experience Bachelors / Master s in Computer Science or related technical field; or equivalent related professional experience Strong experience developing and delivering highly available enterprise web applications using Java and Spring Experience in front-end web technologies including JavaScript or React A deep understanding of web platform technologies using REST and SOAP web service protocols Experience working with cloud-based infrastructure, deployment pipeline, and multiple database/data store technologies Ability to understand highly complex systems and explain technology choices to technical and non-technical observers Experience leading complex, well-defined projects and guiding integrations across teams within business unit Excellent problem-solving and strong communication skills Communicate with clarity and precision, presenting complex information in a concise format Experience as a Software Engineer mentoring junior engineers and applying engineering principles to improve existing systems Location Gurgaon, India The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that s the kind of work we want to be part of. Key Responsibilities: Responsible for providing engineering and technical support to production personnel to maximize quality and productivity of capsule manufacturing process. Determines and specifies optimum processing parameters for Hard Capsule Machines. Provide guidance, training, and technical information to production personnel. Troubleshoot chronic manufacturing problems. Initiates and evaluates process improvement projects. Responsible for performing process engineering work to develop improved process and techniques. Coordinate activities of HCM, I box, Borsor processes. Actively seek solution & drive improvement in collaboration with maintenance & engineering team to reduce waste losses. Provides back-up for supervision in HCM and Borsor areas. Ensure Machine process parameters set points and measuring points are matching all the time and escalate for correction if any Define / Design the machine process parameter to meet the final product specification and function should meet the standard as desired. Ensure the GMS (Gauge measurement system) in process quality checks meets the specification . Doing process change as per the size change over when needed on HCMs Work and define the golden parameter for the process equipment like HCM machine, I box, Borsor, etc. in a reparative color / size change over Driving throughput increase initiatives using lean transformations like autonomous maintenance, Hoshin kanri, leader standard work, Gemba walks, Root Cause analysis, Value stream mapping, SMED etc. Coordinate with global teams to standardize the capsule manufacturing parameters Development of SOP s and core implementation for smooth running. CAPA development and implementation against customer complaints and coordinating with plan complaint management system team. Drive projects through study protocols, change control and validations. Driving the continuous improvement & lean transformation projects across the manufacturing operations eventually resulting into culture change, productivity & cost improvement Responsible for Process, People transformation by integrated lean six sigma methodology which impacts the Plant thruputs increase for poor performance lines using autonomous & lean manufacturing like SMED Yield improvements projects implementation like Production Yield improvement, consumable usage reduction, wastage reduction. Accountable for delivery of objectives in line with business targets like- Productivity, Machine uptime, Cost, Rejection levels, Yield, OEE, Quality, People development etc. Key Requirements: B.Tech Mechanical(preferred) / Electrical / Production / Chemical Engineering with 8 to 12 years of relevant experience in Process Engineering in Pharma and Food Industry. Hands on experience on Mechanical or electrical trouble shooting, Food safety experience, should have knowledge good housekeeping Practice and GMP, Operational Excellence experience. This is individual contributor role. Able to work in rotational shift working hours.

What you Bring Previous 8-12 years of experience delivering and managing large scale technical contact center implementations. Knowledge in the following areas is critical: RPA, CTI, Agent Desktops, Chatbot, Voicebot, Voice recording, PBX/ACD Knowledge of contact center applications such as QM, Speech analytics, Automation, VoC, Cloud & WFM is a definite plus. Working knowledge of Jira/ServiceNow- develop metrics dashboards and filters, maintain user stories and issues, plan sprints, etc. Working knowledge /Implementation Experience of RPA tools (UiPath, AA 360 etc., NICE inContact) Working knowledge /Implementation Experience of Amazon Web Services (AWS) / Azure Must have good commercial judgment and be capable of working in an aggressive delivery environment. Proven operational excellence and client services experience in Back office/contact center industry specifically in Digital and CX Transformation Cross domain experience includes Payments, Banking Financial Services. Experience in handling different kinds of Contact Center process solutions like inbound, outbound, sales & marketing campaigns, handling employee queries, customer support desk In-depth knowledge of contact center and BPO processes. Must demonstrate a high level of technical expertise and experience. Strong analytical skills, being able to perform ROI / CBA analysis. Superior people skills Exceptional presentation and demo capabilities Strong verbal/written communication skills Self-motivated, highly organized, and team-oriented About the Team Our team of associates are great to work with, and we have an awesome team of management professionals who are there to help guide you to success. We believe our clients are the most important aspect of our business. Our determination to be the best that FIS has to offer rings true with each team member through training, knowledge and a desire to excel in the financial world. Added bonus if you have: 1-year of customer service experience 1-year experience working in a high-volume call center Excellent customer service skills that build high levels of customer satisfaction What we offer you A competitive salary with attractive benefits including private medical and dental coverage insurance A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities A modern work environment and a dedicated and motivated team A broad range of professional education and personal development opportunities A work environment built on collaboration and respect

KEY ACCOUNTABILITIES Understand and be a champion of DP World s business and product strategy Have a deep understanding, both low level and high level, across a swathe of technologies Have built and helped build business systems from the ground up, and having scaled them While being strategic, provide a very Hands-on technical leadership and mentoring for engineers Own the software design, architecture and operational excellence across the cargoes products Work with product management and business heads to rapidly iterate on features and grow the business. Actively seek to prevent redundancies, while allowing that where appropriate in order to accomplish an effective balance between short term and long term goals Establish and promote software design and development guidelines, deployment strategies, best practices, and standards OTHER Responsible for the indirect management and leadership of an engaged team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound. Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviors in harmony with DP World s Founder s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World s Code of Conduct and Ethics policies Perform other related duties as assigned QUALIFICATIONS, EXPERIENCE AND SKILLS Bachelors in Computer Science or related field from a reputed institution. Masters degree is a plus. Around 15 years of experience in the software development field, working across a wide swathe of technologies 5-10 years of experience leading the architecture and design function in an organization, and managing enterprise architecture Ability to take complex problems and simplify them elegantly. Meet time to market requirements of the business while not compromising software design principles. Excellent communication, presentation, interpersonal and analytical skills, including the ability to communicate software choices and tradeoffs clearly and persuasively Demonstrated ability to work collaboratively with stakeholders across multiple organizations and drive alignment Ability to work efficiently and demonstrate a bias for action in a fast-paced environment, working on ambiguous and challenging projects Relentless desire for innovation, balanced with business needs, and customer expectations Experience with tools and standards of software development, testing, deployment and operational excellence

Who we are This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. We re helping to create a healthy planet with solutions that decrease energy use, reduce waste and make carbon neutrality a reality. Sustainability is a top priority for our company. We committed to invest 75 percent of new product development R&D in climate-related innovation to develop sustainable products and services. We take sustainability seriously. Achieving net zero carbon emissions before 2040 is just one of our commitments to making the world a better place. Please visit and follow Johnson Controls LinkedIn for recent exciting activities. Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg JCI Asia-Pacific Linkedin https//www. linkedin. com / showcase / johnson-controls-asia-pacific / Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive Position Senior General Manager - Record to Report (RTR) What you will do The Record to Report (RTR) department`s responsibility covers all complex strategic and operational activities of general accounting area. As a leader in the division, you will take full responsibility to drive activities within the area of responsibility, ensuring that the financial practices are in line with accounting policies. Responsible for the timely and accurate performance of the General Ledger process. To execute the operations of the Record to Report daily so the IBC operational excellence and customer service objectives are realized within the given guidelines and policies How you will do it Own end to end month end process for general account, revenue recognition, inventory management, balance sheet reconciliations, accruals, for manufacturing / project companies Experience in manufacturing industry / project company in a captive shared services environment with above skills Understands revenue recognition for milestone-based projects through Percentage of Completion accounting (PoC) - Revenue recognition for fixed price contract / milestone-based contracts Payroll, inventory, FX accounting HFM / One Stream experience Strong team leading experience and stakeholder management Ensure adherence to SOX and internal controls and to the process landscape Contribute ideas and action towards the continuous improvement of processes Support strategic projects and initiatives What we look for Chartered Accountants only A successful background and career in Finance / controllership / audit and assurance Experience working in a large manufacturing / engineering organization or Big 4 10-15 years of experience, leading large accounting and finance teams with RTR organization. Ability to drive team performance through transformation and continuous Improvements Strong customer focus Excellent communication, organizational and strategic planning skills

Great People Work Here Are you searching for a career with bags of variety, in an environment that celebrates differences and empowers collaboration, which values individuals and will encourage you to make an impact? Do you want the freedom to explore, and the opportunities to find new ways and to innovate? If so, TwiningsOvo delivers. We re looking for people who don t just come here to get the job done, but who have a real passion for the brand and a desire to do the best job they can. In return, we offer an inspiring package of employee benefits - to show just how much we value you. This role will offer you the scope for growth and the tools to aim high. The global functions leader working with BizTX global functions Transformation Director focuses on partnering with several global functions like PDM/ Quality & other areas as needed. The initial focus at start with be on PDM/ Quality areas. The Global Functions Business Partner acts as the Strategy and IT operations authority for PDM/ Quality areas. As part of BizTX team, the role would be partnering across all Global Markets in Twinings Ovaltine, establishes strategy which includes but not limited to standard processes, architecture, technology/ product roadmap aligned with business objectives. The role would lead programmes / initiatives to accomplish the same. Leads the design, development, and operations excellence in respective area. The role will operate as the key business contact representing PDM/Quality digital solutions that meet the needs of the business. In future the role could partner with another global function & act as a trusted advisor . They will focus on strategic initiatives and planning activities, striving to understand specific challenges in global functions and ensuring we co-create technology solutions that enable the business to achieve their objectives.

(Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Admin, SharePoint/Teams Admin) Location: [Bangalore/Coimbatore/Hybrid/ Remote] Employment Type: [Full-Time / Contract] Department: IT / End-User Computing About the Role: We are seeking a highly skilled Endpoint Management Expert with deep expertise across Microsoft Intune, Microsoft Defender, Power Automate, Power Apps, Microsoft Purview, Microsoft Exchange Administration, and SharePoint/Teams Administration. This role covers comprehensive cross-platform device management including Windows, macOS, iOS, and Android. You will be central to shaping and advancing our endpoint technology landscape by modernizing management processes, securing our hybrid work environments, and driving operational excellence across the digital workplace. Key Responsibilities: Lead the design, deployment, and management of endpoint devices across Windows, Apple, and Android using Microsoft Intune and related tools. Implement and maintain security policies and threat protection using Microsoft Defender across all managed endpoints. Develop, automate, and optimize workflows and processes leveraging Power Automate and Power Apps to improve operational efficiency and compliance. Manage and govern data protection, classification, and compliance frameworks using Microsoft Purview to ensure organizational and regulatory requirements are met. Administer and support Microsoft Exchange Online , ensuring email service availability, security, and compliance. Oversee configuration, management, and user support for SharePoint Online and Microsoft Teams , driving collaboration while enforcing governance policies. Manage device and application compliance policies, Conditional Access, and access controls in conjunction with Azure AD/Entra to secure hybrid work environments. Package, deploy, and update enterprise applications using Intune and other deployment technologies. Monitor endpoint health and security posture, proactively identifying and resolving issues to minimize user impact. Collaborate with IT security, networking, and service desk teams to address incidents, implement improvements, and ensure seamless user experience. Maintain detailed documentation of configurations, policies, automation scripts, and workflows. Stay current on Microsoft endpoint management and security technologies and best practices to continuously enhance the organization s digital workplace capabilities. Essential Skills & Experience: Proven experience designing and implementing JML (Joiner, Mover, Leaver) lifecycle automation using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure AD . Strong expertise in Power Automate for building complex automated workflows, including multi-stage approvals, notifications, and API integrations. Hands-on experience creating Power Apps forms integrated with SharePoint Online and Microsoft Teams to capture structured data using dynamic dropdowns and data validation. Solid knowledge of Microsoft Entra ID (Azure AD) user lifecycle management, including provisioning, group membership management, license assignment, and access revocation. Experience integrating with third-party HR and recruitment systems such as JobAdder via APIs to synchronize user data and retrieve unique user identifiers. Familiarity managing license assignments and security group memberships based on user roles, client mappings, and business logic stored in SharePoint or other configuration sources. Ability to generate and manipulate JSON payloads for automated provisioning and API communication. Experience implementing approval workflows for sensitive or privileged access with multi-level escalation. Strong understanding of audit logging and compliance , including tracking all JML activities in SharePoint for traceability and reporting purposes. Proficiency in designing email notification flows targeting HR, IT, line managers, and other stakeholders throughout the JML process lifecycle. Experience working with service accounts and adhering to security best practices to ensure least privilege and secure automation execution. Knowledge of email archiving automation for mailbox cleanup following leaver events, including compliance with retention policies and email isolation. Familiarity with business processes around user onboarding, role changes, and offboarding in hybrid cloud environments. Experience building dynamic, configurable systems supporting multiple user types (e.g., Associates, Corporate Users), license types, and client-specific access requirements. Strong collaboration skills to work effectively with HR, IT security, compliance, and business teams to define requirements and deliver scalable solutions. Excellent documentation skills for process workflows, automation designs, and technical configurations. Experience in Endpoint Management, and Device Security , with a focus on Microsoft Intune . Deep technical expertise managing Windows enterprise environments. Proven experience managing and securing macOS, iOS, and Android devices using Microsoft Intune (MDM/MAM). Hands-on experience with application packaging and deployment using industry-standard tools and formats (MSIX, MSI, App-V, Win32 apps). Proficiency in PowerShell scripting for automation, policy enforcement, and issue resolution. Strong troubleshooting skills in device connectivity, policy conflicts, and compliance failures. Preferred Qualifications: Proven track record designing and implementing Joiner, Mover, Leaver (JML) automation using Microsoft Power Platform (Power Automate, Power Apps) integrated with enterprise identity management systems such as Entra ID/Azure AD . Advanced expertise in building complex Power Automate workflows incorporating approvals, notifications, multi-stage escalation, and API integrations. Hands-on experience developing Power Apps forms integrated with SharePoint Online and Microsoft Teams, with dynamic data-driven controls and validations. In-depth knowledge of user lifecycle management in Microsoft Entra ID/Azure AD, including provisioning, license assignment, group memberships, and access revocation. Experience integrating with third-party HR/recruitment systems (e.g., JobAdder ) using APIs for user synchronization and unique identifier management. Skilled in managing license and security group assignments based on role, client mappings, and configurable business logic. Proficiency in creating and manipulating JSON payloads for automated provisioning and API communication. Experience implementing and managing approval workflows for sensitive or high-privilege access requests with robust governance controls. Strong understanding of audit logging, compliance requirements, and traceability , with experience logging JML activities for audit and reporting purposes. Expertise in designing and implementing automated email notification flows to keep HR, IT, line managers, and other stakeholders informed throughout the user lifecycle. Knowledge of service account management and security best practices to enforce least privilege and secure automation execution. Familiarity with email archiving and mailbox cleanup automation to comply with retention policies post-leaver processing. Experience with endpoint management and security , including hands-on management of Windows 11, macOS, iOS, and Android devices via Microsoft Intune (MDM/MAM). Proficiency in application packaging and deployment using industry standards and formats. Strong scripting skills, especially PowerShell , for automation, policy enforcement, and troubleshooting. Deep expertise with Azure AD Conditional Access, Windows Autopilot, and Microsoft 365 tools. Excellent troubleshooting skills for device connectivity, policy conflicts, and compliance issues. Proven ability to collaborate effectively across HR, IT security, compliance, and business teams to design and implement scalable, compliant, and user-centric solutions. Strong documentation skills for technical configurations, workflows, and automation designs. Why You ll Love Working With Us: You ll build automation that makes important processes faster, easier, and more secure. Work with the latest Microsoft tools like Power Automate, Intune, and Entra ID. Manage devices across Windows, macOS, iOS, and Android for a seamless user experience. Collaborate with different teams to create solutions that really help the business. Keep learning new skills and grow your career in a supportive environment. Take ownership of key projects that improve security and compliance. Enjoy a flexible, hybrid work environment that values your ideas and effort.

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Finance Analyst Location: Bangalore. JD: This is an opportunity to join the Controllership finance team supporting Inventory accounting for Services Looking for an energetic, self-motivated individual with good communication skills and accounting experience. Responsibilities Month end activity for Services accounting including generating month end reports and closing/opening periods for a particular region / country Preparation of journal entries at month end Preparation of Balance Sheet Reconciliations Support the Team on investigation on reconciling items/process issues Any other ad hoc requests for assigned countries Preferred Requirements Past accounting experience required Ability to communicate effectively across all levels of management Strong Excel and Power point skills Must be able to adjust and work effectively in a dynamic environment Strong analytical and problem solving skills Must be able to work independently and in a team

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation. Job Summary We are seeking a highly analytical and detail-oriented Data & Insights Analyst to support our team s drive for operational excellence. This role will be responsible for generating insights through Salesforce reporting, Looker Studio, Tableau, and other BI tools. The ideal candidate will bring a passion for data storytelling, a sharp eye for trends, and a collaborative spirit to help increase team effectiveness and productivity Key Responsibilities: Salesforce Reporting & Dashboards: Design, develop, and maintain custom Salesforce reports and dashboards for performance monitoring, KPI tracking, and operational insights. Support leadership and stakeholders with ad-hoc reporting needs. Business Intelligence & Visualization: Create interactive and visually compelling dashboards using Looker Studio and Tableau to present actionable insights. Combine data from multiple sources to generate holistic views of performance Analytics & Insights : Conduct trend analysis, root cause analysis, and correlation studies to support business decisions. Recommend initiatives to enhance team productivity, streamline workflows, and eliminate bottlenecks. Collaboration & Strategy Support : Work closely with team leads, managers, and project stakeholders to understand data requirements and deliver insights aligned to business goals. Assist in building predictive models or scorecards for prioritizing team efforts (optional/nice-to-have). Continuous Improvement : Monitor and identify opportunities to automate reporting and reduce manual efforts. Stay updated with the latest features in Salesforce and BI tools to enhance reporting capabilities Required Skills & Qualifications : Proven experience (5-9 years) in an analytics or reporting role Strong proficiency in Salesforce Reporting and Dashboard creation . Hands-on expertise in Looker Studio (Google Data Studio) and Tableau . Excellent data interpretation and storytelling skills. Proficient in Excel/Google Sheets and SQL (preferred). Strong communication skills with the ability to present complex data in a simple, actionable way. Self-motivated, detail-oriented, and outcome-driven. Preferred Qualifications : Experience working in a shared services, Center of Excellence (CoE), or global operations setup. Exposure to customer success, sales operations, or productivity measurement frameworks. Knowledge of Salesforce data architecture and custom objects Please Note: Shift will be 5:30PM to 2:30AM, and it is Work From Office at Bagmane World Technology Centre, Bangalore Category: Administrative Services

Delivery Leader- BAS Support Team - - - - - - - - - - - - Working within the Groups Global Transverse Operations platform, the team leaders mission is: Be the delivery leader of a team in charge of operational support for Michelins production applications. The BAS (Business Application Support) covers operations on all Michelin production applications. Teams will operate 24/7, partly in France and partly in India. The teams will also be responsible for the managed service of certain middleware (WMQ, Datastage, CFT, ACE, Datapower). - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You are the delivery leader of one of 5 teams (2 CFE and 3 PNI), each made up of 5 to 6 supports technical engineer. You steer your team in coordination with the other delivery leaders and the manager to achieve operational performance and service quality targets. Key Responsibilities: Lead the support team to ensure the successful delivery of service support to clients, maintaining high customer satisfaction levels. Oversee day-to-day operations of the support team, ensuring timely and effective resolution of customer issues, incidents, and requests. Develop, implement, and refine processes to improve the overall efficiency and quality of the support function. Act as the main point of contact for internal and external stakeholders regarding support-related matters. Monitor key performance indicators (KPIs) to ensure performance standards are met and exceeded. Coordinate with other teams (e.g., development, product management, and sales) to resolve complex customer issues and improve service offerings. Foster a culture of continuous improvement, coaching, and development within the support team. Provide regular reporting to senior management on team performance, customer feedback, and ongoing improvement initiatives. Ensure the team adheres to SLAs (Service Level Agreements) and manages customer expectations effectively. Manage and prioritize resources across multiple support channels (email, phone, chat, etc.) to meet business needs. Oversee escalation processes and ensure timely resolution of critical customer issues. Lead team meetings, conduct performance reviews, and drive employee engagement and retention initiatives. Qualifications: Professional level in English Bachelor s degree in information technology, or a related field, or equivalent experience. Proven experience (3+ years) in a leadership or management role in a support, service delivery, or operations team. Strong understanding of service delivery frameworks, including ITIL or other customer service methodologies. Experience managing and developing high-performance teams in a fast-paced, customer-centric environment. Excellent interpersonal and communication skills, with the ability to build relationships across various teams and stakeholders. Strong organizational and problem-solving skills, with a focus on operational excellence. Ability to manage multiple priorities, meet deadlines, and handle complex issues. Familiarity with customer support tools and systems (e.g., ServiceNow, Zendesk, Jira). Experience with data analysis and reporting to monitor team and service performance. Preferred Skills: ITIL certification or other relevant service management qualifications. Previous experience working with cross-functional teams to deliver service enhancements. Knowledge of AGILE and/or LEAN is a plus Benefits: Professional development and training opportunities. A collaborative and inclusive work culture.

Director - Supply Chain Job Description: The Director - Supply Chain will lead core operational pillars including warehousing, procurement, logistics, and vendor management. Youll be responsible for ensuring timely, quality delivery of live plants and green installations across geographies while maintaining service-level excellence and cost efficiency. This role is ideal for someone who can translate vision into action - building processes, managing vendors, scaling distribution, and ensuring operational stability in a dynamic, high-touch category. Key Responsibilities: Warehousing & Inventory: - Manage warehousing operations for storage and handling of live plants, accessories, and planters. - Ensure climate-appropriate storage, packaging processes, inventory tracking, and dispatch readiness. - Drive warehouse optimization, cleanliness, safety, and throughput KPIs. Procurement & Vendor Management: - Lead sourcing and procurement of plants, horticulture inputs, planters, tools, and packaging. - Establish strong vendor relationships, manage procurement cycles, and enforce quality checks. - Ensure cost-effective buying with consistent product quality across regions. Logistics & Delivery: - Oversee the safe, timely delivery of plants and installations to client sites. - Manage third-party logistics partners and build routing models that reduce costs and damages. - Establish SOPs for last-mile delivery and reverse logistics for plant replacements and maintenance cycles. Maintenance Support & Replacements: - Coordinate backend processes to support annual maintenance contracts (AMC) including plant replacements and material restocking. - Work closely with project and horticulture teams to ensure green installations stay fresh and well-maintained. Team & Reporting: - Lead a growing team across warehouse staff, logistics coordinators, and procurement executives. - Track and report on supply chain performance, costs, vendor SLAs, and inventory accuracy. - Collaborate closely with design, client servicing, and project delivery teams for seamless execution. Qualifications & Skills: - 10-15 years of experience in supply chain management with a focus on warehousing, procurement, and logistics. - Experience working with perishable goods, horticulture, retail, or workspace solutions is a strong plus. - Strong operational background with the ability to work on the ground and drive daily performance. - Familiarity with inventory tools, WMS, vendor management systems, and route planning software. - Excellent coordination, negotiation, and communication skills. - Bachelors degree in Supply Chain, Agriculture, Operations, or Engineering. MBA is a plus but not essential. Why Work with Gamlaa? - Lead supply chain for one of Indias most unique and fast-growing workspace brands. - Work at the intersection of nature, design, and operational excellence. - Collaborate with a passionate team delivering real-world impact at scale. - Competitive compensation and high-growth opportunities within a purpose-driven company.

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to solve day-to-day inbound operation problems. Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About the team Operations Excellence Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. As a part of the team, the primary role will be providing all reasonable support to sellers in improving their capabilities to ensure that they are able execute their business in the most optimum way. The role will comprise of assisting the seller to get well versed with various Amazon tools and provide on ground support to assess inputs like Vendor Returns, Returns Disputes etc. The team will be responsible for helping in undertaking on ground training of new sellers. These tasks include, but are not limited to, assisting in Returns Order Creation and Planning management process, interacting/coordinating with the sellers, identifying and correcting errors, maintaining records of work received and work performed etc. In addition to being a support associate grooming seller s to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc. Bachelors degree Bachelors degree in management, business administration, economics, engineering, marketing 2+ years of sales experience

Want to be a part of start-up environment within Amazon to design and build a new Fintech Payments product right from scratch? Want to enable hundreds of millions of Amazon customers to shop on Amazon using next generation credit products? Want to be a part of the team that will enable you to deliver products handling highly sensitive customer data, at high traffic and minimum latency while handling cross-region calls if required? Want to be a part of the team that will enable you to learn latest technologies and skills relevant in the software development industry? Amazon India Payments team is looking for software developers who are passionate to design and build the next generation Payments product from the ground up. Once built this highly reliable and scalable product will provide a new payment gateway to hundreds of millions of Amazon India customers. The team will require learning and using latest AWS technologies including: AWS Dacia, AWS Kinesis, Lambda, SNS, SQS, Server side encryption on DynamoDB using client managed keys, API Gateways, AWS VPC, AWS NLB, Cloud trail, Elastic search, etc. Additionally the team also provide opportunities to learn and work on Machine learning, interacting and influencing Amazon third party partners like Banks (SBI, HDFC, etc.), and PAs like PayU, BillDesk etc. The platform will be designed to support other emerging economies having similar requirements and the role provides a huge opportunity for the developers to build a strong portfolio of patents for Amazon. Developers in the team need to have a strong understanding of computer fundamentals and preferably experience in building large scale distributed systems. Key Responsibilities include:- Ability to code right solutions starting with broadly defined problems, Understand basic Algorithm fundamentals Development of code in object oriented languages like C++ and java and build large scale robust distributed systems A day in the life Why join us? 1. Innovation: We are working on key end-customer facing innovations like Issuer Tokenization (First in ecosystem), OTP reader and auto submit, CVV less transaction, OTP less Biometric authentication, best-in-industry Processing latency, unified recurring payments selection & processing, etc. The ambiguity and complexity of these areas provide endless opportunities to innovate on behalf of our customers. 2. Learning: We work on a very diverse problem space ranging from client-side innovations to fault tolerant Tier1 distributed systems to working with various industry partners. It involves discussion with multiple partners in payment ecosystem like processors, acquirers, networks like Visa / Mastercard / RuPay / AMEX / Diners and Issuers, which helps to understand end to end functioning of payment industry. We encourage and facilitate rotation of engineers in the team across these areas for multifaceted growth. 3. Growth: We have multiple critical initiatives in pipeline for 2025 like Issuer tokenization (first in ecosystem), Device tokenization (tap N Pay), Native OTP (In line experience to host OTP page), BII In-House OTP Reader solution, Building Biometric based Authentication Solution, Device Tokenization including Tap n Pay, BII Real Time Monitoring Platform (Realtime dashboards) leveraged across other regions etc. We are looking for an experienced engineer to join us and lead these ambitious projects. We have multiple Sr SDEs and PEs working and overseeing projects in this space to nurture and guide other engineers. The managers in our team collaborate with each team member on planning and tracking career growth via goal setting, frequent career connects, individual mentors and proactive goal/work summary assessments. 4. Fun: We try to find avenues to have fun with teammates while working hard and making history!! About the team IN Payments Cards & Netbanking teams vision is to provide a best-in-class, intuitive and seamless payment and acceptance experience to all merchants. Our mission is to reduce friction from payments by minimizing steps/clicks, provide multiple connectivity pipes to reduce latency/COP and provide reusable solutions for tokenization, authentication across marketplaces and to external merchants. Overall the Mission is to make Cards Payments simple, secure, reliable and most rewarding for every user in India. 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems

Not many teams aspire to zero. Welcome to the Worldwide Returns and ReCommerce team (WWR&R) at Amazon.com. . As a member of this team, your mission will be to design, develop, document and support massively scalable, distributed real time systems. Using C++, Java, object oriented design patterns, distributed databases and other innovative storage techniques, you will build and deliver software systems that support complex and rapidly evolving business requirements. We are looking for software engineers with 2+ years of solid Software engineering experience involving solving complex problems. They will get to work on some of the key initiatives planned to support our rapid evolution and growth and in the process solve some of the most challenging problems. These engineers will provide the technical leadership to the team, drive best practices, mentor other engineers and drive continuous improvements in engineering excellence. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth s most customer-centric company and through WW R&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team! 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent

Amazon Pay Indias mission is to be Indias most convenient rewarding and trusted way to pay. Customers on Amazon can use Amazon Pay to pay for their payment needs like bill payments, money transfers, travel ticketing, insurance, etc. You will be leading the product strategy Recharges You will be responsible for building products that can boast of best-in-class success rates, fastest time to completion and a comprehensive selection. The work will also include creating the most convenient customer experience be it in terms of enabling reminders or automatic payments or enabling self-service for customer queries. In simple words, you will be responsible for building the most loved product across Mobile prepaid recharge and Postpaid bill payments Here is your opportunity to solve this problem at scale for customers. As a leader within Amazon Pay, you will be responsible for solving the following Best in class recharge experience in terms of low latencies, high success rates Keeping upto speed with Telcos in terms of industry innovation like OTT partnerships and cost/plan, frequent price changes Improve retention amongst customers through accurate reminders and automatic payment solutions Understanding the customer pain points for online customers and solving them systematically through a robust roadmap The product manager would be involved in creating the product vision and strategy for enabling best in industry products with an all-encompassing selection, best in class success rates and improving the in-funnel experience once customers land on our pages while being compliant with the industry regulations throughout. Apply for this role if you would love to be a part of role which provides you an opportunity to build a product that impacts millions of customers through innovative solutions and drive operational excellence through product & technology. 1. Strategy Development: Develop and execute the product strategy to enhance payment experiences across various use-cases, focusing on instrument selection, transaction latency, and success rates. 2. User Experience: Collaborate closely with UX/UI designers to create intuitive and seamless payment flows that enhance customer satisfaction and conversion rates. 3. Feature Prioritization: Identify and prioritize features and enhancements based on customer feedback, competitive analysis, and business impact. 4. Technical Coordination: Work closely with engineering teams to translate product requirements into technical specifications, ensure timely delivery of features, and address technical challenges. 5. Data-Driven Insights: Utilize data analytics to monitor key performance metrics, identify opportunities for improvement, and drive optimization efforts. 6. Stakeholder Management: Communicate product vision, roadmap, and progress to stakeholders across different teams and senior management. A day in the life A typical day will contain a mixture of all the following A daily health review of all your key business metrics and diving deep into any of them if you observe an anomaly Working in partnerships with User experience, technology and category teams to build out customer facing experiences, product requirement documents, debating phases and creating a robust go-to-market plan All the while, while reviewing NPS scores, voice of customers, come up with new ideas and build product strategy for upcoming months in partnerships with billers and regulator A minimum of 5+ years of solid product management experience in consumer facing products User focus ability to keep the customers first at the heart of all technologies we build Prioritization ability to construct a roadmap, get buy-in from a larger team on the same and direct a team towards the common roadmap in a structured fashion End to End delivery from creating a BRD, making phasing decisions, creating GTMs, analysing post launch metrics and continuous iteration, making trade-off decisions, etc Data oriented approach a keen eye for numbers and the ability to derive insights and product decisions-based numbers. Ability to handle ambiguous situations where limited information is available. Solid grasp on statistical techniques for experimentation and analysis is an added advantage. Stakeholder management ability to work effectively across both internal and external industry leaders; negotiate complex topics and resolve conflicts. Long term vision Ability to construct a vision basis long term customer and business needs and strong oral/written communication skills to articulate the same in a compelling manner

Regional Responsibilities: The primary objective of the Security & Loss Prevention Coordinator is to ensure the loss prevention aspects and save guard the customer experience as per company Policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders. The role would also entail to involve regional level engagement and involvement in ensuring operational excellence along with Ops level execution and close coordination with cross functional teams. Encourage and promote Loss Prevention within the workforce exercising integrity and ethical methods. The role would also necessitate to assist the reporting manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security coordinator will work together to ensure and maintain high quality and timely support to the Operations of the organization. Process Improvement & Loss Prevention Program management: Process review & necessary Improvisation. Cross functional collaboration with Ops and cross functional teams. Weekly review the loss level matrices. Effectively partner with operations and support functions in evaluating current and future business processes and initiatives. Serve as a member of a coordinated team of Loss Prevention executives in relentlessly pursuing improvements to company-wide loss prevention program efforts. Process Review & Necessary Improvements. Audits: Keeping the plans and SOPs updated, Periodical check of documentation. Perform interior and exterior Loss Prevention compliance related to 3P store business, being alert to and responding to any security of Loss Prevention issues noted. Process review and necessary Improvements. Loss Prevention Analysis: Quick Completion Investigation and submission of reports. Liaise and cooperate with law enforcement and industry bodies to support Amazon interests. Close follow up on various loss buckets and deriving mechanism to control the shrink. Effectively address safety and security incidents including potential and actual work place violence incidents as per policy as well as conducting testing of the incident response plans. Enhance, track, and report on metrics, which are key performance indicators. Coordinate with various support teams such as the Worldwide Operations Security Team, IT Security as and when needed. Weekly call with respective Stakeholders/Ops to inform weekly planning and plan of what work completed and what are pending. Assisting with investigations of internal and external theft or fraud and conducting interviews. Ensuring that you understand, align performance and actions with, and can clearly articulate the vision and values of the organization and their department. Process checks: Enhancing, tracking, and reporting on key performance-indicating metrics, allowing for performance improvements so that the desired outcomes are achieved to plan and in a timely manner. Ensure random process check related audit are timely carried out on a daily/weekly basis and ensue the tight control on processes. Reports: Daily, Weekly and Monthly reports. Reports and follow ups of suspected movements/Process violation related to 3P store business. University degree level or equivalent through experience and professional certification. A minimum of 7-10 years in Security and Loss prevention role, law enforcement or security-related profession. Extensive and up to date knowledge of Shrink management and Data Analysis. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing Loss Prevention Investigation/Security related Certifications. Preferably from Military/Law enforcement or Studies related to criminology or forensics background. Emergency Response / Crisis Management Training & Development. Auditing and security investigations

Advertising enables monetization on all of Amazons commerce and content sites worldwide, and is a strategic bet. Our guiding principle is to deliver the right ad to the right customer at the right time. This enhances both the customer experience and, in the long run, our advertisers return on investment. We create only high quality advertising products that are valuable to advertisers and customers alike, and increase customer discovery on the Amazon site. Our team offers a rich array of digital display advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach customers on web-based shopping portal, and on millions of mobile and tablet devices. Customer-centricity is our core principle, guiding everything we do, including our approach to advertising. If you re obsessed with being a part of digital advertising that informs instead of interrupts; that helps customers deliver great products and brands, not just delivers impressions; and that empowers customers to be decisive, rather than distracts them then we want you to come join us and make advertising even better. We are a motivated, collaborative and fun-loving team building a high growth business. We are entrepreneurial and have a bias for action and a broad mandate to experiment and innovate. This role offers an opportunity to make a significant impact on the future vision for Amazon. This position is based at Amazon India in Bangalore. We are looking for a hands-on, detail-oriented, highly-motivated Ads Account Manager who is a problem solver at their core and is able to deliver on advertising priorities for their advertisers. Build solid relationships with advertisers, displaying a dedication to delivering first-class service and advertising solutions Flawlessly execute end-to-end campaigns, liaising with advertisers to align to advertiser priorities. Effectively align spends for defined cadence (week / month/ quarter / sale event) Analyze campaign performance against key metrics to identify, recommend, and implement optimizations to increase efficiency, drive high renewal rate and meet advertisers KPIs Keep regular track of defect metrics (like high ACoS) and ensure a timely nudge to advertiser for course-correction. Monitor and communicate campaign progress to the advertiser through regular, in-depth activity reports and insights, using this knowledge as a basis for future campaigns Track & Own the Ad Revenue goals for the set of advertisers being managed and deploy different ad-product strategies to exceed goals/cover for gap to goal in case needed. Leverage our suite of rich data, targeting and product channels to collaborate with the other teams in the development of tailored solutions that meet clients goals Co-lead monthly and quarterly performance reviews with advertisers Drive operational excellence to ensure SLA adherence and client satisfaction Bachelors degree with 2+ experience in SEM/ business development/sales within E-Com/Ad agency/E-com service provider domains Ability to effectively communicate his/her thoughts in a well-organized manner Strong Excel and PowerPoint skills Strong analytical skills Ability to work cross-functionally with a wide range of employees with different skill sets 2+ years proven experience in ad operations & ad sales, online marketing/online ad sales or programmatic advertising 2+ years working in an external client facing environment involving aspects of business development Advanced Excel / Power BI skills with ability to write SQL queries for data extraction purposes

About Welspun Entity* Welcome to Welspun Transformation Services Limited (WTSL), where innovation, digital transformation, and customer-centric excellence come together. As part of the Welspun Group, we are at the forefront of automation and business services, working across industries with a focus on cutting-edge technologies such as AI, ML, and RPA. Since our founding in August 2018 with 92 employees, we've grown to over 500 members across multiple locations, showcasing our commitment to operational excellence and inclusivity. At WTSL, we prioritize diversity, with 34% women in our workforce and flexible policies like maternity, paternity, and menstrual leave. Our goal is to increase female representation to 40%. We foster a family-like work environment through initiatives like Fam-Jam and wellness programs, and our Great Place to Work certification highlights our commitment to employee well-being. Working at WTSL means being part of impactful projects for global clients, while growing professionally through extensive learning opportunities. Join us as we continue our transformational journey, where your ideas and contributions will be valued, and you can make a meaningful impact in the world of business services Job Purpose/ Summary* As a Customer Success Manager (CSM), you will be responsible for developing and maintaining strong relationships with customers to ensure their satisfaction, retention, and long-term loyalty. You will serve as the primary point of contact for customers, addressing their inquiries, resolving issues, and providing strategic solutions tailored to their needs. This role is critical in driving customer engagement, identifying upselling or cross-selling opportunities, and collecting feedback to enhance products, services, and overall experience. Job Description* As a Senior Manager in the CRM department, the successful candidate will be responsible for managing and enhancing customer relationships, ensuring customer satisfaction, and driving business growth. They will be expected to work closely with the CEO's office on critical business generation initiatives and manage relationships with key stakeholders. The role requires a strong customer and business-centric approach, with a focus on delivering results. Principal Accountabilities* Develop and implement customer relationship management strategies to enhance customer satisfaction and loyalty. Recommend, implement, and drive feedback mechanisms such as NPS (Net Promoter Score) and CSAT (Customer Satisfaction Score) to evaluate customer satisfaction, identify service improvement areas, and strengthen customer relationships.Work closely with the CEO's office on critical business generation initiatives, identifying new opportunities for growth and expansion. Manage relationships with key stakeholders, ensuring their needs and expectations are met and that they are kept informed of any significant developments. Foster a customer-centric culture within the organization, promoting the importance of customer satisfaction and the value of long-term customer relationships. Use business and commercial acumen to make informed decisions that benefit both the customer and the organization. Demonstrate a global mindset, understanding and responding to global trends and developments that may impact the organization and its customers. Encourage entrepreneurship and innovation within the team, promoting the development of new ideas and approaches. Lead and manage the team, fostering a culture of excellence and ensuring all team members are motivated, engaged, and performing at their best. Use strong interpersonal skills to build and maintain effective relationships both within and outside the organization. Pay attention to detail and use critical thinking skills to solve complex problems and make sound decisions. Influence others to achieve results, driving the team and the organization towards the achievement of its goals. Key Interactions* 1. Stakeholder Engagement 2. Client Relations 3. Cross-Functional Collaboration 4. External Communication 5. Internal Communication Experience* 10 - 18 Years Relevant Industry* IT Services & Consulting,BPO,Analytics / KPO / Research Education Degree* Under Graduate Specializations* Others Language Proficiency* ENGLISH,HINDI Certifications* Skill* 1. Interpersonal Relationship 2. Detail Orientation & Influencing 3. driving results & Critical Thinking 4. Interpersonal Relationship 5. Detail Orientation & Influencing 6. driving results & Critical Thinking

Strategic Leadership Lead pitch strategies for new business, crafting compelling narratives that differentiate brands in crowded markets. Own end-to-end brand planning projects, ensuring insights translate into actionable creative briefs and measurable results. Identify white-space opportunities for clients by decoding category conventions, consumer tensions, and cultural shifts. Team & Client Impact Mentor junior planners, fostering a culture of curiosity, rigor, and storytelling excellence. Collaborate with cross-functional teams (creative, account management, media) to elevate strategic output. Act as a trusted thought partner for internal teams and the clients, challenging assumptions and pushing for work that addresses brand objectives. Operational Excellence Develop frameworks/tools to streamline insight mining and strategy development. Ensure accountability for insight quality and strategic impact across projects. Participate in and initiate training sessions to upskill teams on trend analysis, behavioral psychology, and persuasive storytelling. Who You Are A seasoned strategist with a track record of shaping winning brand platforms and pitches. A leader who elevates othersyou spot talent, nurture it, and know when to step back or step in. Data-fluent but human-centricyou balance analytics with an intuitive grasp of cultural nuance. A master simplifier who distills complexity into clear, inspiring direction. Commercially savvyyou connect insights to business outcomes (awareness, conversion, loyalty). You will be part of shaping iconic, conversation-driving brands in a collaborative, no-silos environment. You will lead high-impact projects for clients who value bold thinking. You will mentor and learn from a team of passionate, whip-smart planners. You will have the freedom to experiment with new tools/methodologies (from behavioral economics to AI-powered insights).

Department: Business Technology Okta is seeking a dynamic and experienced Manager to lead a high-performing team of Software professionals within our Go-To-Market (GTM) Technology group, part of the broader Business Technology organization. This team is at the forefront of delivering scalable, high-impact technology solutions on enterprise platforms that drive business growth, operational excellence, and engineering velocity. As a People Leader, you will be responsible for building, developing, and empowering a team of top talent. You will drive the execution of our Enterprise Applications strategy, ensuring the successful release, adoption, and maintenance of applications that power Okta s internal operations. Success in this role requires strong collaboration across business and technology teams, strategic agility, and a commitment to operational excellence within an Agile delivery framework. Key Responsibilities Talent Development: Hire, mentor, and retain exceptional talent; foster a culture of continuous learning, feedback, and high performance. Team Leadership: Manage a team of product analysts and engineers to deliver high-quality GTM technology solutions. Domain Expertise: Leverage your Go-To-Market (Sales, CPQ, Customer Support) domain knowledge to guide the team on delivery priorities and decisions. Project Delivery: Oversee end-to-end project execution, ensuring projects meet scope, budget, timeline, and quality objectives. Resource Management: Optimize team resources across projects, balancing innovation initiatives with ongoing operational needs (KTLO). Agile Champion: Promote Agile best practices, ensure backlog health, and lead sprint planning in partnership with Product Managers and Delivery Leads. Risk Management: Identify project risks early, develop mitigation strategies, and communicate status transparently to leadership. Business Partnership: Build and nurture strong relationships with internal business partners to align technology solutions with business needs. Operational Excellence: Continuously evaluate and enhance operational processes and tooling to drive efficiency and scalability. Hands-on Leadership: Act as a Delivery Lead on key medium to large initiatives, ensuring seamless execution from inception to completion. Qualifications Bachelor s degree in Computer Science or a related technical field. 5+ years of experience leading and managing teams of software engineers and analysts. Deep domain experience in Go-To-Market areas (Sales, CPQ, Customer Support). Strong background in IT application development across SaaS/PaaS platforms such as Salesforce, Workday, NetSuite, Anaplan, Xactly, and Boomi. Proven success leading Agile software delivery teams. Demonstrated ability to coach and develop technical talent to achieve both career and organizational goals. Strong understanding of key business value streams (Campaign to Opportunity, Opportunity to Order, Order to Cash, etc.). Exceptional communication, stakeholder management, and executive presentation skills. Leadership at Okta At Okta, leadership goes beyond management. Our Top 5 Core Leadership Competencies guide everything we do and align with our core values: love our customers, empower our people, never stop innovating, act with integrity, and maintain transparency. We expect our leaders to: Build Effective Teams: Foster strong teams that leverage diverse skills and perspectives to achieve common goals. Demonstrate Self-Awareness (EQ): Seek and act on feedback to continuously improve. Develop Talent: Invest in people s growth to meet both personal and organizational objectives. Drive Results: Deliver high-quality outcomes consistently, even in challenging environments. Think Strategically: Anticipate future trends and craft breakthrough strategies.

Role Overview The Store Manager at / SAADAA will be responsible for overseeing the day-to-day operations of our offline retail store, ensuring an exceptional customer experience, driving sales, and leading a motivated team. The ideal candidate is a proactive leader with strong interpersonal skills, a passion for retail, and the ability to maintain smooth store operations while achieving business objectives. WHAT WILL YOU BE RESPONSIBLE FOR Store Operations Management : Ensure the store operates smoothly, adhering to operational standards, policies, and procedures. Team Leadership : Manage, train, and motivate the store team to deliver exceptional customer service and meet sales targets. Customer Experience : Create a welcoming and seamless shopping experience by engaging with customers, addressing their queries, and ensuring high levels of satisfaction. Sales & Revenue Growth : Drive sales and profitability by implementing effective strategies to meet and exceed monthly, quarterly, and annual sales targets. Inventory Management : Monitor stock levels, coordinate with supply chain teams, and ensure proper stock replenishment to minimize shrinkage. Visual Merchandising : Oversee the stores visual presentation to align with the brands aesthetics and ensure its appealing to customers. Data Analysis & Reporting : Analyze store performance, sales trends, and customer feedback to provide actionable insights and prepare regular reports for management. Problem Solving : Address and resolve any operational issues, customer complaints, or staff concerns promptly and effectively. Compliance & Safety : Ensure adherence to safety, hygiene, and compliance standards at all times. Store Maintenance : Maintain cleanliness, organization, and functionality of the store to create a positive environment for customers and staff. WHO YOU ARE Experience : Minimum of 5+ years of experience as a Store Manager in a retail environment, preferably in lifestyle, apparel, or D2C brands. Customer-Centric : Passionate about delivering exceptional customer experiences and building strong customer relationships. Leadership Skills : Proven ability to lead, manage, and inspire a team to achieve sales targets and provide top-notch service. Operational Excellence : Strong understanding of store operations, inventory management, and retail performance metrics. Sales-Oriented : A results-driven individual who thrives on achieving and exceeding sales goals. Attention to Detail : Keen eye for maintaining store aesthetics, merchandise displays, and overall store upkeep. Problem-Solving Ability : Capable of addressing challenges and making quick, informed decisions in a dynamic retail environment. Interpersonal Skills : Excellent communication and interpersonal skills to effectively interact with customers, team members, and stakeholders. Tech-Savvy : Familiarity with point-of-sale (POS) systems, inventory management tools, and basic retail analytics. Qualifications Bachelors degree in Retail Management, Business Administration, or a related field (preferred). Proven track record of achieving sales targets and managing retail operations. Experience in managing teams and handling customer escalations. Strong organizational skills and the ability to multitask effectively. Proficiency in MS Office and basic retail software tools. WHY BE A PART OF / SAADAA Do you feel out of place in a world full of unnecessary complexities Do you find joy in little things Are you an avid reader with a curiosity for understanding how things work and how we got here Do you believe life is simple and people around you are focusing on the wrong things Are you excited by the idea of learning new things or solving problems with the simplest solutions The world is full of unnecessary complexities, & we, as humans, do not understand the burden of unconscious consumption. We at / SAADAA believe simplicity with better basics is the way to live a fulfilling life. WHAT DO WE OFFER A team of empathetic problem solvers The Right Compensation Growth path to becoming a leader An opportunity to drive meaning with products A culture of continuous learning Freedom: freedom to explore, fail, and learn