Summary The National Key Accounts Head (Government Institutional Business) is responsible for driving business growth by managing and expanding relationships with government institutions, public sector undertakings (PSUs), and large healthcare organizations. This role involves strategic planning, tender management, business development, and ensuring seamless execution of government contracts. About the Role Key Responsibilities: 1. Strategic Planning & Business Development: Develop and execute a national strategy to grow institutional business with government entities such as central and state health ministries, public hospitals, defense, railways, and ESI hospitals. Identify new business opportunities, assess market trends, and establish partnerships with key stakeholders in the government healthcare sector. Work closely with internal functions (marketing, sales, regulatory, supply chain etc.) to align business objectives with institutional requirements. 2. Tender & Contract Management: Lead the end-to-end process for government tenders, rate contracts, and bulk supply agreements. Ensure timely submission of bids, compliance with regulatory requirements, and price competitiveness. Monitor contract execution and fulfilment, resolving any operational challenges. 3. Key Account Management & Relationship Building: Maintain strong relationships with key government officials, procurement officers, and decision-makers in health departments, public hospitals, and other institutional buyers. Represent the company in government meetings, industry associations, and healthcare policy discussions. Build trust and long-term partnerships to secure repeat business and preferred supplier status. Creates and implements programs designed to build long-term relationships with Accounts Develop deep understanding of the customer organization, structure, business strategy and priorities. 4. Revenue Growth: Drive revenue based on assigned targets and ensuring profitability from institutional business. Monitor and analyse performance, identify gaps, and implement corrective actions. Leads negotiations, contracting, payment terms, formulary management and commercial agreements with government bodies/ assigned Key Accounts 5. Regulatory & Compliance Management: Ensure adherence to government procurement policies, pricing regulations, and statutory requirements. Liaise with internal compliance and legal teams to navigate complex government regulations. Stay updated on policy changes impacting pharmaceutical procurement in the public sector. 6. Cross-functional Collaboration & Operational Excellence: Work closely with supply chain and logistics teams to ensure smooth product delivery and inventory management for government contracts. Leads cross-functional Account teams and other assigned resources to develop and deliver Account business plans. Collaborate with internal Integrated Health Solutions functions to develop initiative catering to government healthcare programs. Train and mentor the institutional team to enhance their effectiveness in handling government business. 7. People Management and Development: Acts as mentor to other Key Account Managers and their first line managers by sharing best practices, inspiring and guiding them to accomplish common goals. Builds team and foster a spirit of collaboration and mutual respect among team members. Identify and nurture individual team members talents and skills, as well as the capability to provide constructive feedback for improvement. Qualifications & Experience: Education: Bachelor s degree in Pharmacy, Life Sciences, or Business Administration. MBA or equivalent is preferred. Experience: 12-18 years in institutional sales/key account management, with a strong focus on government business in the pharmaceutical industry. Industry Knowledge: Deep understanding of government procurement processes, tendering, and institutional business models in healthcare. Skills: Strong negotiation and relationship management skills. Knowledge of government policies, pricing structures, and regulatory frameworks. Ability to analyze market trends and drive data-driven decision-making. Internal and External Stakeholder Management skills Excellent communication, leadership, and strategic thinking abilities. Capable of identifying, analyzing, and resolving work-related problems, making decisions that benefit everyone involved. Must have the ability to organize workflow, delegate responsibilities, and ensure the completion of tasks within set timeframes. Ability to set clear expectations, measure and monitor team member performance, and provide timely and useful feedback. Understanding and handling own and others emotions, demonstrating empathy, and building effective interpersonal relationships at work. Able to manage individuals with diverse backgrounds and adapt management style to meet the needs of different individuals. Ability to lead and manage change in a positive and inclusive manner. Key Performance Indicators (KPIs): Revenue growth from government institutional business. Number and value of tenders won. Relationship strength with key government stakeholders. Compliance with tender requirements and contract fulfilment. On-time execution of government orders and payment collections. Reporting Structure: Reports to: Head - Integrated Health Solutions Direct Reports: Zonal Key Account Managers & Institutional Services Manager Key Words: Account Management. Accountability Matrixed Collaboration Commercial Excellence Competitive Intelligence Complexity Management Compliance Crm (Customer Relationship Management). Customer Engagement Enterprise Sales Ethics Heathcare Sector Integrated Marketing. Market Development. Problem Solving Skills Revenue Growth Sales Strategy. Selling Skills Strategic Leadership Value Propositions Process Education Language : English.

Summary Local Brand Managers OR global / regional / local sub-function specialists within a specific marketing sub-function. -Define product strategy in agreement with local management and global marketing department, and implement supporting tactical plans/projects. About the Role Your responsibilities Local Brand Managers OR global / regional / local sub-function specialists within a specific marketing sub-function, define product strategy in agreement with local management and global marketing department and implement supporting tactical plans/projects.Develops brand strategy, promotional campaigns & tactical plans within marketing budgets. prepares content of Integrated Brand Teams and Launch Teams. Runs market research programs & market insights for responsible brand and monitors /anticipates market development. Responsible for execution, monitoring and analysis of the agreed tactical plans in order to ensure the growth of the brand(s) -Lead the cross-functional local/regional brand Team, incl. coordination of Integrated Product Strategy Plan, and monitoring the execution of objectives Lead the development of promotional activities in line with internal SOPs and Code of Conduct guidelines. -Monitor and control brand budgets, forecasts and expenses and assess the marketing mix of the product to evaluate cost effectiveness and results. Identifies area market insights and opportunity via customer interactions -Executes central marketing activities as well as regional initiated marketing activities -Monitors product performance and external environment using appropriate tools and taking corrective action if required to meet business objectives -Compliance with applicable policies, procedures and other regulations. Within assigned territory, develop business through specific projects and services and initiatives at center / hospital / ASL / territorial outpatient clinic level. Map key services to patients (patient support program) offered inside and outside of key hospital centers (competition, etc...) Monitor execution of regional/local tactics, assuring excellence and coherence with Novartis strategy & customer needs, collaborate with Marketing and Medical teams to maximize activities: -Scout centers, KOLs and OLs by disease within assigned territory. Identify specific needs for each segment of patients and the implications of the disease for each of them within assigned territory -Reporting of technical complaints /adverse events /special case scenarios related to Novartis products within 24 hours of receipt Distribution of marketing samples, where applicable, market share & market share growth -Performance management and employee relations, feedback, meetings, surveys (i.e. Field Force, Marketing capabilities, Global Marketing, Medical Department, Regulatory Department), ensure full compliance to all regulatory requirements Essential Requirement Brand Positioning Go-To-Market Models Customer intelligence, brand intelligence Identify opportunities to win (HCP segments and patient types). Brand Management Ability to work and lead (a cross-functional team) in a matrix environment Business case management MBA preferred MBA Desirable Requirements: Cardiovascular experience

Summary Internal Role Title: Clinical Research Medical Advisor Location: Mumbai #LI-Hybrid About the Role: We are seeking a highly skilled and motivated Clinical Research Medical Advisor (CRMA) to join our team. The CRMA will be accountable for all country clinical or medical aspects associated with Development and prioritized Research programs/trials. This role involves providing clinical strategic and tactical leadership, optimizing clinical trial implementation, and ensuring adherence to safety standards and clinical data quality. About the Role Key Responsibilities: - Provide clinical development and indication expertise specific to the country/cluster. Validate study designs and make final decisions on clinical/medical trial feasibility. Contribute to scientific/clinical/medical aspects of the start-up phase to ensure fast clinical trial site start-up. Provide clinical/medical expertise to clinical trial operations team members and clinical trial sites for IRB/EC interactions. Develop clinical/medical trial plans to ensure successful trial implementation. Provide robust indication, compound, and protocol training to the clinical operations team and externally as needed. Support and partner with internal stakeholders regarding clinical trials. Essential Requirements:- Scientific degree MD/M.B.B.S Ability to manage a study from the scientific/medical/clinical perspective. Demonstrated capability to problem solve and mediate complex issues. Effective leadership and communication skills. Agility to move quickly across different therapeutic areas and indications. Ideally, 3 years of clinical development experience in the pharmaceutical industry or clinical practice. Sound understanding of the overall clinical development process and ICH/GCP principles.

Responsible for scientific data analysis, applications, architecture, support, system engineering, etc. The individual typically designs or works with informatics solutions specifically for Research. The role requires expertise in Informatics and/or Informatics Systems with a good knowledge of Research Major accountabilities: Broadly experienced specialists managing a small unit OR project. May be responsible for managing others -Leads/co leads novel projects within the team -Mentors and inspires others to solve problems -Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: Timely execution of of projects and data requests -Feedback from project sponsors and key stakeholders Work Experience: Collaborating across boundaries. People Leadership. Project Management. Skills: Algorithms. Computer Programming. Computer Science. Computer Vision. Data Science. People Management. Project Management. RD (Research And Development).

To provide data science and quantitative analytical support for PSPV by ensuring timely delivery of high-quality reports to meet regulatory requirements, enable medical safety analysis and monitor safety profile of Novartis products. Build capabilities to leverage the Science of data to enhance safety surveillance, case management and delivery of management metrics. These tasks are to be performed independently. Responsible for independently managing small to medium Projects. About the Role Major Accountabilities: Engineer key analytical insights into simple, intuitive, and well-designed tools and ser vices tailored for each role and process in areas such as: aggregate analysis and reports including PSUR, DSUR, PQR, APR and audit/inspec- tion related outputs PV leaning analytics budget forecasting resource allocation and vendor management support patient focused protocol design and reported outcome. risk-based operational monitoring of country operations detecting data anomalies, outliers and procedural errors signal detection track the business s performance against data analysis model and monitor trends in key business KPIs, providing valuable insights to relevant departments for overall business performance improvement. Provide solutions for a variety of business applications including but not limited to: Customer Segmentation Targeting, Event Prediction, Propensity Modelling, Churn Modelling, Customer Lifetime Value Estimation, Forecasting, Recommender Systems, Modelling Response, Optimization Collaborates with globally dispersed internal stakeholders and cross-functional teams to solve critical business problems, drive operational efficiencies, and deliver successfully on high visibility strategic initiatives. Interact with domain experts to understand the data and the business challenges and design solutions to the challenges using data. Ability to translate business questions into analytical problems and build solutions using visualization techniques, machine learning, statistical modeling. Independently manage small to medium projects. Ability to provide understandable and actionable business intelligence for key stakeholders. Research and develop new algorithms, methods, statistical models and business models and providing insight into structured and unstructured data. Working with the internal process experts and key stakeholders in providing analysis and interpretation of safety/PV data. Is responsible in creation of new data sciences capabilities for the business by envisioning and executing strategies that will influence improvement of the business s performance by enabling informed decision making. Collaborate with partners in IT and Development functions to improve the availability of data (near-real time data flows) and data quality as required for high quality, innovative, analytical/ technical solutions. Bring in efficiency with innovative solutions; effective usage of new technologies and con- cepts; developing new analysis opportunities by integrating existing and new data sources. Continuously monitor external environment to ensure that the organisation can leverage key developments in data science and AI. Lead the design and oversees the development of predictive and data-driven solutions (for ex: SafetyReporting tool) and services to ensure drug, device, trial and patient level benefit/risk information is available proactively for safety analysis, signal detection and risk management. Manage timely delivery of high quality PVMedical safety listing, analysis and data and ensure compliance with health authority regulations. Supports and represents Dats Science team in regulatory inspections/audits, as and when required. Should mentor and coach data science leads, by guiding them through the execution of their duties, and encouraging their professional growth in preparation for their occupation of his position in future. Act as deputy of Sr. Manager Data Science and AI/Head Data Science/Head Data Analytics as and when needed. Minimum requirements : Masters/Bachelor s Degree in Data Science, Statistics, Math- ematics, Operations Research, Engineering (Biotech, Com- puter Science, Information Technology), Pharmaceutical, Life Science or similar field. MBA/PhD from reputed institutes can also apply. 10-15 years of experience in Data Science related fields with specific experience of producing Key Performance Indicators or similar monthly reports for Senior Management and build- ing statistical models for addressing business issues 1-3 years of Pharma, CRO, Life Science experience would be preferred. Hands on technical expertise in at least 1 of : Machine Learning, Deep Learning, Text Mining and Natural Language Processing, Time Series, Image processing, Neural Networks. Ability to work independently to be able to design, develope code and manage algorithms / Machine Learning models in Python/R/Java Advance level skills in Python/ R is a must, and working knowledge in SQL - ability to write and understand queries and extract complex datasets and produce reports from Databases (including Oracle, SAS, non-relational databases) Pharmacovigilance/Clinical operations domain expertice. Ability to translate technical concepts for non-technical users in the areas of clinical databases (both internal and external). Extensive experience in working with large-scale datasets (in big data architecture, data lake, data mart, data warehouse) and be able to preprocess the data as per the requirement. Ability to work in teams, manage and coordinate projects, under pressure, demonstrating initiative and flexibility through effective and innovative technical ability. Interpersonal and communication skills, and ability to operate effectively in a matrix environment Attention to detail, quality, time management and customer focus

We are in search of a sharp-minded Senior Analyst to become an integral member of our team. With your 3-6 years of experience in a Business Analyst role, you will focus on analyzing our digital marketing initiatives, uncovering critical trends, deriving insights, and playing a key role in informing the strategic direction of our marketing efforts. We are in search of a sharp-minded Senior Analyst to become an integral member of our team. With your 3-6 years of experience in a Business Analyst role, you will focus on analyzing our digital marketing initiatives, uncovering critical trends, deriving insights, and playing a key role in informing the strategic direction of our marketing efforts. Key Responsibilities: Use data analytics to derive an understanding of customer behavior, apply segmentation and predictive methods to improve marketing effectiveness. Analyze digital marketing performance across various channels such as Email Marketing, Field Digital like iCVA and RTE and Content Marketing, and provide optimization recommendations. Analyze complex digital data sets and provide strategic insights to drive business decisions. Develop, maintain, and improve accurate, actionable, and insightful reporting and dashboards. Work closely with cross-functional teams to understand their data needs and deliver reliable, consistent data sources. Conduct extensive business process analysis to identify areas for process improvement and efficiencies. Stay informed on industry trends and developments to advise management on strategies for business growth. Track and report business performance regularly, using findings from data analysis. Clearly communicate data-driven insights to stakeholders and influence decision-making processes. Collaborate with senior management to understand business goals and develop data-driven solutions. Create models to automate processes, increasing efficiency and accuracy. Manage and navigate complex data structures, ensuring data integrity and accuracy. Good understanding of Pharma data, Field activity is preferred. Essential Requirements: Bachelor s degree in marketing, Business, Statistics, or a related field. A master s degree is preferred. Expertise in using analytics tools (Qlik, Data IKU or any ETL tool), third party media, email marketing platforms etc. Strong in SQL and usage of advanced excel. Strong analytical and problem-solving skills with a high-level attention to detail. Exceptional written and verbal communication skills, with the ability to translate complex data into actionable insights. Strong ability to think strategically, analyze, and interpret market dynamics and develop key industry insights. Proficient in statistical analysis tools (R, Python, or similar) and data visualization tools (Tableau, Excel, Power BI or similar). Ability to work independently and collaboratively in a team environment. Desired Requirements: Demonstrated experience as a Senior Analyst in a Business Analyst role. Proficient in complex SQL, Python, Alteryx, or equivalent data management tools. Expertise in the digital marketing landscape, with hands-on experience in the Pharmaceutical industry, specifically within Commercial and Marketing analytics. Applied advanced analytics methods such as A/B Testing, Hypothesis Testing, and Supervised and Unsupervised classification techniques for data-driven optimizations. Certification or formal training in relevant analytics or business intelligence tools would be an added advantage. Skills: SQL Advanced Excel Advanced Power point Python (Good to have) Any ETL tools (Alteryx, Knime, DataIKU etc.) Analytical Thinking. Digital Marketing. Marketing Strategy. Problem Solving Statistical Analysis.

We are looking for a detail-oriented, astute Digital Marketing Analytics Analyst to join our growing organization. You will be tasked with analyzing our digital marketing efforts, identifying trends, uncovering insights and helping shape the strategic direction of our marketing campaigns. Candidates must have 3+ years of overall experience, at least 2-3 years experience on pharma datasets/digital marketing, good knowledge of data modeling and SQL, and robust technical problem-solving skills. About the Role About the Role: We are looking for a detail-oriented, astute Digital Marketing Analytics Analyst - Omnichannel to join our growing organization. You will be tasked with analyzing our digital marketing efforts, identifying trends, uncovering insights and helping shape the strategic direction of our marketing campaigns. Candidates must have 4-5 years of overall experience on digital marketing, website analytics, good knowledge of data modeling and SQL and robust technical problem-solving skills. Key Responsibilities: Expertise in Google Analytics to track website traffic, user behavior, and conversions Knowledge of keyword research, SEO/SEM and basic proficiency in SEO tools (like SEMRush, others) is good to have Knowledge of SQL is essential for querying and manipulating data from databases Proficiency in Excel, Power Query, others is vital for data manipulation, cleaning, and reporting Manage overall digital analytics for multi-channel activations and understand reporting systems to track KPIs and marketing campaign effectiveness across digital marketing datasets Use data analytics to derive an understanding of customer behavior, apply segmentation and predictive methods to improve marketing effectiveness Analyze digital marketing performance across various channels such as Web, Email Marketing, Social Media, Display/Programmatic Banners and Content Marketing, and provide optimization recommendations Interpret data, analyze results, and provide ongoing reports using statistical techniques and tools Assist in the process of designing and implementing key performance indicators and metrics, as well as in the tracking and analysis of these parameters to measure success and identify areas for improvement Create visualizations of data through reports and dashboards to articulate data patterns and trends effectively. Presentation skills is good to have Foundation in statistical concepts, methods, and techniques is good to have for analyzing data and drawing meaningful insights Essential Requirements: Bachelor s degree in marketing, Business, Statistics, or a related field. A master s degree is preferred Expertise in using web analytics tools (especially Google Analytics, Looker Studio), third-party media, email marketing platforms (SFMC), etc. Strong analytical and problem-solving skills with a high-level attention to detail Exceptional written and verbal communication skills, with the ability to translate complex data into actionable insights Strong ability to think strategically, analyze, and interpret market dynamics and develop key industry insights Proficient in statistical analysis tools (R, Python, or similar) and data visualization tools (Tableau, Excel, Power BI or similar) Ability to work independently and collaboratively in a team environment Desired Requirements: Proven Website Analytics experience Proven experience as a Digital Marketing Analyst or similar role Good knowledge on complex SQL, Python, Alteryx or related data management tools Well versed with digital marketing landscape along with experience in working with pharma industry across Commercial and Marketing analytics Use advanced analytics techniques such as A/B Testing, Hypothesis Testing, Supervised and Unsupervised classification techniques to provide data driven optimizations Certification or training in relevant analytics or business intelligence tools is a plus Skills: Google Analytics, Looker Studio SQL Advanced Excel Advanced Power point Python (Good to have) Any ETL tools (Alteryx, Knime, DataIKU etc.) Analytical Thinking Digital Marketing Marketing Strategy Problem Solving Statistical Analysis

Summary The Detection and Response Associate Director will be an integral part of the Novartis Cyber Security Operations Center (CSOC). The Novartis CSOC is an advanced security team that has reinvented Security Operations. It is comprised of a global team passionate about defending Novartis against modern and sophisticated IT security threats and attacks. The Detection and Response Associate Director will leverage a variety of tools and resources to detect, investigate, and mitigate threats impacting Novartis networks, systems, users, and applications. This role will involve coordination and communication with technical and nontechnical teams, including security leadership and business stakeholders. This is a position intended for an experienced professional, and will challenge and grow their technical investigation, IT security, and leadership skillsets. About the Role MAJOR ACCOUNTABILITIES In addition to accountabilities listed above in Job Purpose: Technical Team Lead Evaluate and review performance; provide coaching and mentoring; develop and track career improvement goals Instill and maintain cohesiveness and positive working culture Accountable for regional delivery around monitoring and incident response Security Monitoring and Triage Monitor in real time security controls and consoles from across the Novartis IT ecosystem Communicate with technical and non-technical end users who report suspicious activity Forensics and Incident Response Serve as escalation point for conducting investigations into security incidents involving advanced and sophisticated threat actors and TTPs Perform forensic collection and analysis of electronic assets and devices, scripts and malicious software, and log sources from a variety of systems and applications Manage incident response activities including scoping, communication, reporting, and long term remediation planning Respond to major incidents as part of larger major incident response team Big Data analysis and reporting: Utilizing SIEM/Big data to identify abnormal activity and extract meaningful insights. Research, develop, and enhance content within SIEM and other tools Technologies and Automation: Interface with engineering teams to design, test, and implement playbooks, orchestration workflows and automations Research and test new technologies and platforms; develop recommendations and improvement plans Day to day: Perform host based analysis, artifact analysis, network packet analysis, and malware analysis in support of security investigations and incident response Coordinate investigation, containment, and other response activities with business stakeholders and groups Develop and maintain effective documentation; including response playbooks, processes, and other supporting operational material Perform quality assurance review of analyst investigations and work product; develop feedback and development reports Provide mentoring of junior staff and serve as point of escalation for higher difficulty incidents Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement Recommend or develop new detection logic and tune existing sensors / security controls Work with security solutions owners to assess existing security solutions array ability to detect / mitigate the abovementioned TTPs Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against Novartis network Participate in weekend/after hour on-call rotation to triage and/or respond to major incidents

Summary Biomedical Research (BR) is the global pharmaceutical research organization of Novartis. With approximately 6,000 scientists and physicians around the world, our research is focused on discovering innovative new drugs that will change the practice of medicine. We have an open and entrepreneurial culture, encouraging collaboration to make effective therapies. At BR, our mission is to discover innovative medicines that treat disease and human health. To do that, our scientists need cutting-edge, state-of-the-art computing systems. With Research Informatics (RX), BR is making a strategic investment into informatics capabilities and is positioning itself to deliver the systems and services that are critical to the future of drug discovery. Purpose of the Role: The Scientific Data and Products (SDP) group in RX builds and applies excellence in product and data management to continuously improve the impact and value of software and data to BR. We deliver intuitive, intentional, and integrated software solutions that create a frictionless user experience. The Senior Principal Application Operations Coordinator is responsible to ensure coordinated execution of operational demand across the scope of the Product Operations organization (including, but not limited to vulnerability management, disaster recovery, documentation, process adoption, and backup/restore testing). This role involves significant collaboration and communication across organizational boundaries to deliver the right information to Product Teams at the right time and deliver information from Product Teams to stakeholders to ensure we develop smooth processes that work well for the needs of BR and RX. About the Role Key Responsibilities: In collaboration with Product Line leadership, Product Teams, Engineering, Operational Excellence, Infrastructure, Security/Compliance, Technology and User Services, and other key stakeholders, the Application Operations Coordinator is accountable to ensure efficient and effective execution of prioritized operational activities for Product Teams. This is a coordination role, working across teams to spread better practices, ensure clear communications, and to create an environment where teams can succeed and measure their success in delivering on operational priorities. Specifically, this role is accountable to: Serve as the primary point of contact at the interface between infrastructure and security/compliance teams and Product Lines and Product Teams for application operations related activities relevant to applications in scope of product teams Promote and enable effective bi-lateral relationship and collaboration between colleagues in RX engineering, RX operational excellence, RX user support groups, and RX problem management. Ensure seamless and efficient execution patterns between Product Teams and Product Lines, for example, identifying vulnerabilities common across product lines and ensure an efficient and effective approach to addressing them. Provide timely and effective communication in to help teams deliver on operational priorities (including but not limited to vulnerability remediation, disaster recovery, backup/restore testing, and end-of-life activities for operating systems, databases and hardware). Coordinate across teams to ensure sustainable and effective process adoption, working with Operational Excellence to develop and drive improvement of key operational value metrics, and ensuring up-to-date application documentation. Be the primary point of contact for execution of monthly and quarterly maintenance activities for Product Teams, ensuring smooth maintenance windows, coordination with corporate IT and frequent, clear communication of key actions, information, and updates to Product Teams. Facilitate and support our cultural mindsets and organizational culture of operational excellence. Use metrics and data to derive insights and recommendations for systemic improvement. The Application Operations Coordinator contributes to shaping a culture of operational excellence by exemplifying excellence in product operations, and by combining a mindset of ethics, risk, compliance with a drive to deliver business outcomes. Together with Products Teams and collaborators within and beyond RX, the Application Operations Coordinator ensures Product Teams are effectively delivering on operational activities in the most efficient way possible. Essential Requirements 8+ Years of relevant experience. The Application Operations Coordinator is passionate about and experienced in product operations in complex business environments and has (or can quickly develop) domain knowledge in drug discovery. This role requires an intrinsic drive to improve the quality, speed, and impact of scientific research by ensuring teams can deliver on operational priorities efficiently and effectively. The role is highly collaborative, requires frequent, clear, and effective communication to a broad audience of ~300 members of our 30+ Product Teams, and dozens of other stakeholders in RX, BR, and corporate IT. The Applications Operations Coordinator is skilled driving incremental operational delivery in complex and ambiguous environments, providing information and coordination to help Product Teams succeed, and then holding teams to account to deliver. In addition, the Application Operations Coordinator brings many of the following types of expertise and capabilities, and the drive to grow into the rest: Domain expertise Product Operations or Application Management, ideally in the drug discovery Exceptional communication skills Incremental delivery mindset and experience with Agile software development The ability to influence without authority in a complex, matrixed organization Courage to constructively challenge the status quo, to experiment, and to take smart risks Quantitative skills and the ability to use data and metrics to inform decisions Creativity in identifying, encouraging, accelerating, and promoting innovative solutions, including in GxP regulated environments Ability to effect change, manage conflict, and create consent through direct and indirect influence Proven ability to execute consistently, rapidly, and effectively Having a clear and visible set of values and acting with integrity Education and Qualification Requirements: You have relevant subject matter expertise, obtained through experience or education, in Leadership in an agile environment Software product operations in a complex matrix environment Drug discovery or a core supporting scientific field

Summary Role involves designing, developing, and maintaining data pipelines to support analytics and reporting requirements. Responsibilities include collaborating with cross-functional teams to gather data requirements, optimize data models, and ensure data quality. The ideal candidate should have strong Database SQL and PQL skills, experience with cloud-based data technologies, and a background in data engineering or a related field About the Role Major accountabilities: Designing and implementing data pipelines to extract, transform, and load data from various sources into Celonis for analysis. Collaborating with business teams, business analysts, and other stakeholders to understand their data requirements and ensure data is delivered accurately and efficiently. Monitoring and maintaining data quality, performance, and integrity within the Celonis platform to support effective decision-making and business processes Contribute enterprise grade and state of the art Solution Design and Architecture with maximizing re-usability, configurability and scalability. Ensure top class and state of the art engineering delivery, code management, automation and strive for highest efficiency. Ensure the overall user experience is taken into account when designing deploying new solutions and services. Ensure adherence to Security and Compliance policies and procedures as well as with other Novartis guidelines and standards. Deliver as per agreed timelines and budget. Effectively engage with the chosen SI Partner(s) and collaboratively strive to deliver business value Minimum Requirements: At least 7+ years of experience in Data bases, data integration and data modeling. Min 2 yrs of experience in Celonis process mining Ability to lead teams and drive completion of projects as per business requirements Working in multi-national context and across countries. Experience in managing celonis platform, optimization of APC consumption Celonis process mining, Data bases, PQL, SQL, Data Modeling, Data Integration Business Partnering, Change Management, IT Service Delivery and Performance Management. Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve thisWith our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network

Summary The Design Deployment Lead is responsible for assessing the requirements of new technology solutions or major improvements of existing solutions, in collaboration with functional owners (e.g. a Global Process Lead in a CoE). The lead is tasked with building comprehensive plans for the design, testing, and implementation of new solutions, which includes resource and budget planning, as well as project oversight to ensure timely and successful execution. The role requires partnering with Digital, Data IT (DDIT) for the design of new solutions, preparation execution of testing, quality control, and rollout plans. This role is instrumental in identifying, mitigating and monitoring key risks while implementing agile methodologies centered around design thinking, fast prototyping, and iterative versions prior to scaling up a solution. And at all times, the role will partner closely with the original requestor or Global Process Lead in a CoE to ensure the solutions meet the requirements, manage expectations around timing and or to resolve potential challenges. After the successful completion of a project, the Lead will hand over the implementation to the business system owner in Enterprise Innovation Solutions and prepare operationalization of the solution by providing training plans for those involved in running the solution (e.g. People Services Solutions - PSS). If the solution involves artificial intelligence, the role will closely collaborate with the AI Innovation Director. For projects involving external vendors, coordination with procurement and DDIT is essential to assess vendor capabilities and manage vendor relationships throughout the project. Additionally, the lead will provide developmental feedback to project participants and coordinate with operational managers as a crucial aspect of the role. The Design Deployment Lead may work with up to 20 indirect reports. About the Role Roles and responsibilities: Solution Assessment and Implementation Planning: Collaborate with functional owners (e.g. a GPO in a CoE) and DDIT to assess the requirements and specifications of new technology solutions or major improvements in existing solutions based on insights from end users. Partner with business system owner DDIT stakeholders to assess touchpoints with existing technology landscape and define the end to end scope of the new technology solution/major improvement. Ensure solutions are scalable, secure, and aligned with business requirements, with clear measures of success that can be tracked after implementation. Develop a change plan to ensure organizational readiness for adoption and operationalization of solutions, working with CoEs, People Partners, and PSS. Develop comprehensive plans for the design, testing, and implementation of new solutions, including resource and budget planning. These plans should include methods for testing design choices and prototypes with actual users of the new solution. Partnership and Coordination: Partner with DDIT to design new technology solutions and establish testing, quality control, and rollout processes aligned with DDIT standard operating procedures. If AI is involved, collaborate with the AI Innovation Director to ensure intended outcomes align with the AI strategy, priorities, and standards. Coordinate with Procurement and DDIT for engaging, evaluating and managing external vendors. Include the functional stakeholders/ representatives during each phase of the project and assess solutions against the requirements/ needs. Involve PSS early on and throughout the project in case operationalization involves support from PSS. Same for other stakeholders if the solution impacts their role (e.g. People Partner or CoE roles). Project Oversight and Risk Management: Provide oversight for projects from inception to completion, ensuring timely and successful execution. This could include a portfolio of different initiatives at any given time. Develop project plans, timelines, and budgets. Identify and monitor key risks associated with project delivery. Ensure adherence to established project methodologies, change management frameworks and Novartis standards (e.g. DDIT standards or role-based access principles). Coordinate with internal and external stakeholders, including vendors, to ensure timely and quality delivery. During the project / enhancement phase, provide oversight to applicable regulatory frameworks such as data privacy, work s councils guidelines, GxP regulations (FDA 21 CFR Part 11 / MHRA, EU Annex 11 etc.), SoX e.t.c. as applicable to the solution. Merger, Acquisitions and Divestments: Co-ordinate with MA teams (MA IT as well PO MA Teams) to assess technology needs arising out of a MA deal such as new access model setup, data segregation setup etc. Provide oversight to post TSA systems clean-up activities. Agile Methodologies: Implement agile ways of working centered on design thinking, fast prototyping, and iterative versions before scaling up the solution. Handover and Compliance: Ensure a seamless handover to the business system owner in Enterprise Innovation Solutions upon project completion. Prepare comprehensive training and change plan to ensure successful go-live and adoption. Maintain full compliance with established PO Data Standards and other internal policies, procedures, and protocols. Ensure continuous improvement through regular feedback and performance metrics. External networking market research Partner with business system owners and DDIT to understand vendor landscape and vendor product roadmaps and include this assessment in any solution design. Network externally to understand PO related technology trends and developments. Developmental Feedback coaching: Mentor and guide team members to ensure professional growth and project success. Provide developmental feedback coaching to all project participants. Coordinate feedback with operational managers of project team members. Foster a collaborative and innovative team culture. Key Performance Indicators Solution Adoption Rate: Measure the rate at which new technology solutions are adopted and utilized by end-users within the organization. Project Execution Metrics: Track progress against project timelines, budgets, and deliverables. Risk Mitigation: Monitor and manage identified key risks to minimize impact. Ideal Background Education : Master in Business (MBA) / a related field or Informational Studies. Experience skills: Minimum of 5-7 years of experience in technology solution design, business product ownership, or related roles. Proven track record in successfully managing enterprise-wide or bespoke PO tech projects and delivering results that meet business goals and requirements. Experience in leading cross-functional teams and coordinating efforts with stakeholders from multiple departments. Strong understanding of PO processes, data standards, and compliance protocols. Experience in budget management, ROI analysis, and KPI monitoring within a technology delivery context. Familiarity with design thinking principles, agile ways of working to enhance customer experiences. Knowledge of industry best practices in project management, agile methodologies, and technology solution implementation.

Summary Biomedical Research (BR) is the global pharmaceutical research organization of Novartis. With approximately 6,000 scientists and physicians around the world, our research is focused on discovering innovative new drugs that will change the practice of medicine. We have an open and entrepreneurial culture, encouraging collaboration to make effective therapies. At BR, our mission is to discover innovative medicines that treat disease and human health. To do that, our scientists need cutting-edge, state-of-the-art computing systems. With Research Informatics (RX), BR is making a strategic investment into informatics capabilities and is positioning itself to deliver the systems and services that are critical to the future of drug discovery. Purpose of the Role: Novartis Biomedical Research (BR) Informatics (RX) group is establishing a strong presence in India, and we are seeking proactive and versatile professional in the role of Software Product Operations Manager for supporting Pre-Clinical and Clinical systems . As an IT Product Operations Manager (POM) you will co-lead and manage, together with a Product Manager and a Tech Lead, complex, globally deployed, high-impact software solution. you are accountable for all aspects of the software operations from providing operational perspective to product roadmaps, user-support communication, planning communicating operational maintenance cycles, maintaining stable secure systems, increasing the value and operational excellence of the product. About the Role Key Responsibilities: As a co-lead and a member of a cross-functional, matrixed team, consisting of software and data engineers, business analysts, designers and supporters, your primary responsibilities will include: Owning all aspects of operations for one or more software applications within our product team, including stable operations and infrastructure Mitigating operational risks and manage incident detection and resolution Manage incidents, problem and change management and troubleshooting, Providing end-user support, communication, knowledge-base documentation, and trainings Leading vulnerability management efforts, ensuring security, compliance, usability, performance, and sustainability requirements are met Ensuring license compliance, applying application patches, and managing roll-out of upgrades Guiding and coordinating small teams of external application supporters, ensuring effective prioritization of operational activities delivery, Monitoring key system performance metrics and facilitating operational excellence of the product Ensuring adherence to Novartis global Information Security and Quality standards and policies for all products/services. Ensuring compliance with company standards policies (e.g., Good Laboratory Practice (GLP) Good Clinical Practice (GCP)) Ensuring operational activities and outcomes are reflected on product roadmaps Engaging with other product teams within and across product lines to leverage operational synergies Working experience Essential Requirements Experience in scientific application support and maintenance in pharmaceutical industry Experience in a drug discovery, scientific research, pre-clinical or Clinical setting preferred Prosses broader knowledge of basic IT architecture on Windows, Linux OS, web service, network etc Good troubleshooting skills and customer focused. Good working knowledge of application deployments Working experience with LIMS and sample management system Working experience with database, Oracle and MSSQL, SQL and PL/SQL Good understand of support model with incident, problem and change management Familiarity with Agile software development and SDLC and ITIL Awareness of authentication protocols Knowledge of cloud environment and services (AWS - Amazon Web Services, Azure, SaaS) Knowledge of AI principles Good understanding of CSV (Helpful to have a GxP understanding). Highly collaborative, proven experience as a team player Strong communication skills Education and Qualification Requirements: 7+ years relevant subject matter expertise, obtained through experience or education in software support or operations in a complex environment Bachelors degree in a technology or scientific subject

Summary Supports the provision of timely, high-quality regulatory translations essential for product registration, maintenance, and launches worldwide. problem-solving, Office proficiency, organization, adaptability, commitment. Project management, vendor management, proficiency in any additional language other than English (good to have) -Ensures a controlled documentation system, record retention, and information services including electronic records retention processes in accordance with regulatory requirements. Ensures compliance to the requirements from regulatory agencies. Maintains the technical and non-technical documentation change system. Assures procedures are in place to classify and maintain records. Interprets enforces all documentation formatting, standards, policies, and operating procedure requirements. May identify submission components, communicate documentation standards and coordinate assembly of regulatory dossiers. May analyze and evaluate data, extract pertinent information, prepare information abstracts and executive summaries of material searched. May maintain extensive knowledge of product information and continuous contacts with local, regional, and divisional customers. About the Role Administrative support Performs general coordination and administrative tasks to support the Regulatory Translation Hub functioning. Grants access to relevant CO associates to hub repository folders and keeps access information updated. Organizes and archives documentation in team repositories, including dispatch emails and surveys as required. Ensures renewal of licenses regarding translation-related software and indexing tools, including Trados Studio, Verifika, and dtSearch Updates team lists and trackers, e.g. general job list, invoicing tracker, QC tracker, quality incidents tracker, email contact lists, CO job list tracker. Assists team members with the preparation of reports and presentations. PO creation and invoice management Manages invoices and creates POs on behalf of the Head of regulatory translations. Maintain invoice records. Addresses invoicing-related matters with vendors or service providers. Operational support In the absence of Regulatory translations project managers or at their request, assigns urgent jobs to appropriate vendors, and performs quick format checks on outsourced translations before delivery. Provides support with uploading and downloading files from relevant databases as necessary. SKILLS Qualifications and experience Certified Administrative Professional (CAP) certification or an equivalent administrative degree. Fluency in English (both written and spoken). Proficiency in other languages (optional) At least 3 years of administrative experience, especially in Regulatory Affairs. Skills required Strong problem-solving skills. Proficiency in Office tools (Excel a must). Excellent organizational skills. Adaptability. Commitment to quality. Good interpersonal skills. Highly committed and team oriented.

Summary The Associate Director Threat Hunting and Response will be an integral part of the Novartis Cyber Security Operations Center (CSOC). The CSOC is an advanced global team passionate about the active defense against the most sophisticated cyber threats and attacks. The Associate Director Threat Hunting and Responsewill is a principal engineer who will leverage a variety of tools and resources to proactively detect, investigate, and mitigate emerging and persistent threats impacting Novartis networks, systems, users, and applications. This role will involve coordination and communication with technical and nontechnical teams, including security leadership and business stakeholders. As an experienced skilled engineer, this role will also involve coaching and mentoring of more junior members of the CSOC. About the Role MAJOR ACCOUNTABILITIES In addition to accountabilities listed above in Job Purpose: Forensics and Incident response Serve as escalation point for conducting investigations into security incidents involving advanced and sophisticated threat actors and TTPs Perform forensic collection and analysis of electronic assets and devices, scripts and malicious software, and log sources from a variety of systems and applications Manage incident response activities including scoping, communication, reporting, and long term remediation planning Threat Hunting: Review incident and intelligence reports from a variety of internal and external sources and teams Develop hypotheses, analyze techniques, and execute hunts to identify threats across the environment Interface with security teams and business stakeholders to implement countermeasures and improve defenses Respond to major incidents as part of larger major incident response team Big Data analysis and reporting: Utilizing SIEM/Big data to identify abnormal activity and extract meaningful insights. Research, develop, and enhance content within SIEM and other tools Technologies and Automation: Interface with engineering teams to design, test, and implement playbooks, orchestration workflows and automations Research and test new technologies and platforms; develop recommendations and improvement plans Day to day: Perform host based analysis, artifact analysis, network packet analysis, and malware analysis in support of security investigations and incident response Coordinate investigation, containment, and other response activities with business stakeholders and groups Develop and maintain effective documentation; including response playbooks, processes, and other supporting operational material Provide mentoring of junior staff and serve as point of escalation for higher severity incidents Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement Recommend or develop new detection logic and tune existing sensors / security controls Work with security solutions owners to assess existing security solutions array ability to detect / mitigate the abovementioned TTPs Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against Novartis network Participate in weekend/after hour on-call rotation to triage and/or respond to major incidents

Summary Job Description Summary Location: Hyderabad #LI Hybrid About the role: Support the development and maintenance of skills, knowledge and capabilities for NTO associates through the creation and management of GxP qualification requirements and effective learning opportunities. About the Role Your responsibilities include, but not limited to: Collaborate with SMEs and Operational Managers to define, implement and maintain qualification criteria for in-scope tasks and roles Collaborate with SMEs and Operational Managers to define, implement and maintain training curricula for in-scope tasks and roles Maintain the in-scope training matrix, ensuring that all roles/tasks have defined qualification criteria and supporting curricula, and that all associates are assigned the appropriate requirements Collaborate with Operational Managers and LMS administrators to define, implement and maintain training requirements for each in-scope associate Define and maintain curated content lists for in-scope skills and knowledge areas Ensure design and development of effective training content, in line with instructional design and adult learning principles, in collaboration with SMEs Maintenance of an effective training matrix - associates are qualified for the tasks and roles they perform Effective learning opportunities are available and appropriately communicated Minimum requirements : Minimum Bachelors degree preferably in Life Sciences or related field. Minimum 8 years of experience into Training Learning in Quality or related field. Knowledge of curricula management methodologies; experience in curation of learning content Knowledge of adult learning principles, instructional design and evaluation of learning outcome. Ability to work with a cross-functional, cross-cultural team within a matrix organization Desirable requirements : Knowledge of compliance requirements (GxP, HSE, legal etc)

Summary Order to Cash Lead Process Excellence. The role would require the person to work independently in driving process excellence in the O2C team in Hyderabad NOCC. About the Role Key responsibilities: Ensure Process Excellence in all areas of O2C , including Reporting, Cash apps, Collection and Credit Build excellent rapport with global stakeholders including GPO and other NOCC/countries Subject matter expert in O2C with through understanding of its sub processes Manage the NOCC Hyderabad internal financial controls; ensures appropriate compliance and usage by performing regular compliance tests and audits. Identify process improvement opportunities and drive them independently Provide timely statutory and country reporting information to internal and external stakeholders, including regional finance officers. Manage the implementation of risk management processes and ensure existence and use of adequate risk management tools. Manage the correct and timely implementation of financial control processes and policies and ensure adherence thereof. Work collaboratively with other functions/processes in Hub People Management skills, ensure good engagement in team and show empathy in resolving people related issues Essential Requirement: Chartered Accountant/ MBA with a university degree Experience of 15+ years in O2C domain Desirable Requirements: Experience of working in multicultural / international environment Financial And Management Reporting Operations Management and Execution

Summary The Threat Detection Response Director will be an integral leader within the Novartis Cyber Security Operations Center (CSOC). The CSOC is an advanced global team passionate about the active defense against the most sophisticated cyber threats and attacks. The Threat Detection Response Director will assist the Global Head of CSOC to provide leadership and oversight over integral operational services including continuous security monitoring, triage, and incident response. The Threat Detection Response Director will contribute to the implementation of the overall Novartis information security strategy related to cyber security defense and operations. They will manage associated programs, develop and implement required processes, procedures and tools. They will actively encourage a positive culture and cohesiveness within the CSOC, while reporting qualified information about actual cyber threats to the senior management and stakeholders. In this role they will enable informed and consistent risk decisions and establish sustainable security capabilities to support business strategies in an efficient and effective way. About the Role Key Responsibilities: In addition to accountabilities listed above in Job Purpose: Technical Team Leader Supervise and manage a team of diverse skillsets and personalities Evaluate and review performance; provide coaching and mentoring; develop and track career improvement goals Instill and maintain cohesiveness and positive working culture Accountable for regional delivery around incident detection and response activities Talent Growth Manage and mentor junior and senior associates and team leaders. Plan and implement technical and nontechnical development strategies for continuous development of CSOC analysts and leaders. Security Monitoring and Triage Monitor in real time security controls and consoles from across the Novartis IT ecosystem Communicate with technical and non-technical end users who report suspicious activity Tooling Capabilities Ensure security detection, protection, response, and recovery standards, processes and procedures are up-to-date, maintained and followed. Responsible for recommending, configuring, operating, maintaining and enhancing relevant security systems and tools globally, based on contextual information and current threat landscape. Forensics and Incident Response Serve as escalation point for conducting investigations into security incidents involving advanced and sophisticated threat actors and TTPs Perform forensic collection and analysis of electronic assets and devices, scripts and malicious software, and log sources from a variety of systems and applications Manage incident response activities including scoping, communication, reporting, and long term remediation planning Respond to major incidents as part of larger major incident response team Performance KPIs Establish key security performance indicators that ensure proper service delivery and continuous CSOC service improvements. Define metrics, gather and regularly report to CISO, ITLT and identified stakeholders on risks and cyber security threats, as well as state, maturity and value derived from the CSOC services. Perform analyses against large data sets to identify potential deficiencies in information security. Day to day: Perform host based analysis, artifact analysis, network packet analysis, and malware analysis in support of security investigations and incident response Coordinate monitoring, hunting, investigation, containment, and other response activities with business stakeholders and groups Develop and maintain effective documentation; including monitoring, hunting, and response playbooks, processes, and other supporting operational material Perform quality assurance review of analyst investigations and work product; develop feedback and development reports Provide mentoring of associates and managers and serve as point of escalation for higher severity incidents Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement Recommend or develop new detection logic and tune existing sensors / security controls Work with security solutions owners to assess existing security solutions array ability to detect / mitigate the abovementioned TTPs Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against Novartis network Participate in weekend/after hour on-call rotation to triage and/or respond to major incidents

Summary Participate as a Trainee Engineer in NOCC Engineering team at Novartis Hyderabad. Responsible for the operational support to business functions in managing contractors and external services as well represent an interface between internal community and external partners. To be acted as a single point of contact for all in accordance with legislation, internal regulations, good practices and business objectives via NOCC Engineering project team. Additionally, this role is crucial to have some knowledge to perform conceptual, basic and detail engineering design for various facilities like Pharma, Biotech & Chemical operation facility, Aseptic facility, Solids and Packaging facility and in compliance with local as well as international regulations. About the Role Major accountabilities: In depth knowledge of Engineering subjects, ability to use systems and tools (e.g., MS office, Excel, etc.) for documentation and reporting. Participate in the review meetings with users, cross functional team and external vendors. Also contribute to review process improvements and provide the innovative solutions to process issues. Contribute in the preparation of project assignments, timely compilation of tender documents, technical bid analysis, preparation of technical solutions within the legal framework, internal quality and HSE requirements. Perform other tasks as assigned by the supervisor, and tasks based on a specific appointment. Creating purchase orders and ordering equipment in SAP/ESHOP. Care and maintenance of electronic databases (SharePoint). Responsibility for ensuring the consistency and quality of procedures and documentation. SPOC to the external service provider regarding operational processes related to external employees (announcements of new employees, assuming new roles, replacements, etc.). Providing support to the Training & Learning organization in defining the training that will help the external associates to obtain their qualifications. Management and review of training roles for all external colleagues in the field of work and regular monitoring of the education of external colleagues and ensuring the consistency of training. Ensuring that updated production documents are sent to relevant external colleagues for the purpose of education (reading and understanding) and transferring knowledge to colleagues and, if necessary, conducting training (OJT) for relevant colleagues. Support for ensuring the implementation of external services according to defined KPIs. Collaborate with internal users and relevant line functions to bring the common understanding on the scope of the work with an emphasis on GMP, Safety and cost optimization. Work in conjunction with the relevant line functions to complete the project deliverables in time and in full. Work Experience: 0-1 yr in relevant role Knowledge of Microsoft Office Knowledge of SAP recommended Financial knowledge Good communication (English) both spoken and written

Summary Accountable for developing and implementing state access strategies and partnerships in alignment with state health care systems to co-create solutions for prioritised access barriers that enhance the healthcare system evolution and ensure patients have appropriate and timely access to Novartis products across targeted states and Union Territories of India. About the Role Key responsibilities Collaborate with government institutions and health administrations to ideate and co create access initiative that enable better adoption of innovative therapies and facilitate inclusion of Novartis products in state formularies Evaluate patient journey to identify access barriers and develop bespoke solution to facilitate optimized access to Novartis products Identify innovative channels and opportunities that enables increased access for Novartis medicines among reimbursed beneficiaries in the state. Develop and design strategic/tactical access plan to enable access to innovative therapies aligned to current and future product portfolio Create and deliver innovative health system solutions and strategies to drive disease and therapy area prioritization that enable inclusion of innovative therapies Identify and unlock alternate funding sources to enable access to Novartis medicines to broader beneficiary pool within the state ecosystem Build and maintain strong relationships with key stakeholders including state government officials, policymakers, health administrators. Healthcare providers, patient organisations, to effectively advocate for disease and therapy area prioritization that enable access to innovative therapies. Collaborate with the government affairs team to provide input and support in state-level advocacy efforts and engage in public policy discussions that impact patient access. Collaborate with marketing and communication teams to ensure consistent messaging and education about our products and their value proposition to state agencies, payers, and other stakeholders. Essential Requirements You should hold a relevant science degree, MBBS /BDS/B.Pharm/B.Sc and Masters in Business Administration/ Public policy / Communications or equivalent from premier institutes. You should have minimum 8 years of experience with 5 years of experience in public health, development sector, market access or strategy roles You should pose linguistic proficiency in local vernacular language relevant to the geographic region Matrix collaboration and ability to drive cross-functional teams

Is responsible for implementing regulatory strategy and managing operational activities for assigned medium regions. Provides input into global regulatory strategy and contributes to Regulatory Functional Plan (RFP) and Seed Document, or their equivalents, including identification of gaps or risks in global strategic plan for assigned regions. Partners with regions to align on regulatory strategy in order to fulfil business objectives -Implements RFP across assigned regions. Determines requirements and sets objectives for Health Authority (HA) interactions with DRA GPT representative and/or GTAL. Facilitates preparation and finalization of briefing books and contributes to preparation of summary documents. Develops and implements plans for timely response to HA requests and coordinates responses. May serve as local HA liaison depending on location (e.g., FDA or EMA). Drives coordination, planning, and submission of dossiers in assigned regions worldwide. Review of global dossier summary documents. Develops and implements plans to avoid/minimize clock stops during submission review. Reviews, approves and submits Clinical Trial Applications (CTAs) and Investigational New Drugs (INDs). Reviews and submits Risk Management Plans. May lead negotiations for regional approvals independently or with DRA GPT representative and/or GTAL. Responsible for facilitating timely submission and approval of dossier with HAs under the guidance of the DRA GPT representative and/or GTAL. Erroneous decisions result in critical delays and modifications to projects or operations; cause substantial expenditure of additional time, human resources, and funds; and jeopardize future business activity -Contributes to and often leads the development of departmental goals and objectives. Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable) Key performance indicators: Successful implementation of global regulatory strategy for timely submissions and approvals with the best possible labels based on available data. Identification of main HA issues -Participation in relevant regulatory Boards leading to valuable input from these Boards. Successful Participation in HA interactions to achieve business objectives. Adherence to Novartis policy and guidelines -Project stakeholder feedback Minimum Requirements: Work Experience: Functional Breadth. Cross Cultural Experience. Operations Management and Execution. Project Management. Skills: Clinical Trials. Detail Oriented. Drug Development. Lifesciences. Negotiation Skills. Regulatory Compliance. Languages : English.

Summary Responsible for Supplier Quality Management activities - Supplier onboarding, Supplier routine monitoring and Supplier Exits from Quality & Compliance perspective. About the Role Supplier Quality Management: Drafting of Annual Monitoring and Certification report for incoming materials Drafting / Negotiation (if applicable) and Archival of Quality Assurance Agreement with Suppliers/Service providers Evaluation and Management of Supplier Change Notifications (SCN) and Initiation of change record for the applicable SCN Drafting and Evaluation of Supplier s incoming materials Specification Performing Quality Risk Assessment (QRA) for existing and new Suppliers / Service providers Management of Supplier/ Material qualification and supplier related documentations Preparation of regulatory statement for materials and finished products Management Quality records, Support the Service Delivery team (SDT) with quality topics and 3rd PAP Management in TPRM (Third Party Risk Management) tool Co-ordination with stakeholders in SIM (Supplier Information Management) approval process for Quality deliverables Evaluation of Change control tasks related to supplier quality management Audit preparation support and CAPA Management End to end deliverables for supplier quality management activities as per the delegated task from the business partner.

Summary The Technical Producer is accountable for ensuring all emails are developed as per SF standards and as per the FUSE verified PDF. Contributes towards email development best practices, design guidelines and creation and maintenance of re-usable email component libraries. About the Role Your responsibilities include but not limited to: Reviews the handed off working files, personalization metadata to confirm technical feasibility for email development. Develops email assets as per the provided working files and FUSE verified PDFs. Responsible for ensuring SFMC email standards and compatibility with in-scope email clients. Create HTML paste emails using HTML and inline CSS Accountable for QA of developed email assets. Follows existing best practices & set standards, and suggests improvements as observed. Leverage SFDC tools and scripting languages to deliver highly dynamic and personalized content Assist with the execution of sophisticated email campaign sends. Collaborates with SA / TA to resolve email related technical issues during litmus / segmentation proofing for complex email assets. Creates and updates content builder blocks or HTML library for frequently used email components. Essential Requirements: 4+ years experience working in email marketing content build process with leading digital marketing platforms. Very good knowledge and practical experience of SFMC. SFMC Email Specialist / Developer Certification is a must. Proficient knowledge in HTML, HTML5, CSS3, Java Script, Responsive and jQuery Plugins. Proficient in trouble shooting Cross-browser, Cross device, and OS compatibility issues. Excellent exposure on Adobe Creative Cloud Suite (Photoshop, XD, InDesign, and Dreamweaver) and other design software e.g. Figma. Must have. Knowledge in other campaign mailer platforms such as Marketo, Eloqua, Poppulo, and Adobe Campaign is a plus. Excellent written and Oral communication skills. Desirable Requirement: Good to have node.js, react.js, and angular Good to have PHP, MySQL, and XAMPP server. Good to have Pharma industry and Captive Production experience.

Summary Novartis operates multiple manufacturing sites globally to produce cutting-edge Cell and Gene Therapy products and Biologics (Large Molecules). As a Discoverant Specialist, you will play a pivotal role in supporting the Discoverant System Business Owner within Novartis Technical Operations (NTO). Discoverant is a validated IT solution utilized across NTO for automated manufacturing data aggregation, advanced analysis, and comprehensive reporting. In this role, you will act as the global Discoverant Super User, collaborating with IT teams, manufacturing sites, and the Discoverant Global Business Owner. Your responsibilities will include ensuring optimal system setup, seamless change implementations, and ongoing maintenance of the Discoverant platform across the Novartis network. About the Role Major Accountabilities Serve as the primary business-side representative for the implementation, lifecycle management, and ongoing evolution of the Discoverant system, ensuring effective collaboration with local users, IT, and system vendors under the guidance of the business owner. Coordinate Discoverant interfaces with integrated IT systems, including ERP (SAP), MES, LIMS, Data Historians, and patient scheduling tools (e.g., CellChain), leveraging cloud-based manufacturing and quality data storage solutions. Facilitate onboarding for new internal and external users, conduct training sessions, and promote knowledge sharing among end users. Develop and optimize data analytics components, including dashboards, control charts, automated reports, and advanced analytics, utilizing best practices and tools like Pipeline Pilot. Drive change control processes for the Discoverant system, integrating new parameters, products, and architectural updates, including respective interface modifications, while supporting local and global risk and impact assessments. Support data integration from new systems and parameters into Discoverant to meet manufacturing data trending and analysis needs, aligning data flow from source systems to Discoverant and advanced analytics platforms. Assess data quality, implement corrective actions, and propose improvements to ensure data accuracy and reliability. Manage manufacturing data provision for internal stakeholders outside the manufacturing group. Address and resolve Discoverant-related deviations, quality events, and associated actions. Act as a liaison between local Discoverant users, IT teams, and system vendors to ensure smooth operations and system enhancements. Author and maintain Discoverant-specific Standard Operating Procedures (SOPs) and Working Procedures (WPs). Key Performance Indicators (Indicate how performance for this role will be measured) Quality / Accuracy / Right First Time Timeliness Deviations / Escalations Job Dimensions ( Number of staff reporting) Indicate key facts and figures) Direct: 0 Financial responsibility (Budget, Cost, Sales, etc.) Operational Budget: na Impact on the Organization Contribute to increased level of automation in manufacturing Significant impact on ensuring competitive advantage in quality and costs by improving the relevant data and digital technology standards Contribute to Site Manufacturing financial / business goals. Minimize process-related rejected batches and write- offs. Maximize process robustness Skills: Good Documentation Practice Effective communicator Strong cross functional collaboration Adaptability to Embrace Change Effective stakeholder engagement Manufacturing Process Knowledge Of GMP (Good Manufacturing Practices) Change Control Deviation management Corrective and preventive action (CAPA) Continual Improvement Process General HSE Knowledge Manufacturing (Production) Ideal Background / Requirements for the role Education (minimum): University degree in Engineering, Computer Sciences, Technology (Chemical/Biology) or similar field Languages Fluent in English and additional languages desirable (German, French, other) Relevant Experiences 5 years of practical experience in the pharmaceutical industry, with expertise in manufacturing IT systems. Hands-on experience with Biovias Discoverant and Pipeline Pilot tools. Knowledge of integrated IT systems such as ERP (SAP), MES, LIMS, OSI-PI, SQL, Oracle/MS SQL databases, and cloud-based data storage solutions. Comprehensive understanding of pharmaceutical cGMP, Computerized System Validation (CSV), and regulatory requirements. Familiarity with statistical tools and programming languages such as Minitab, JMP, Python, and R is a plus. Knowledge of data handling applied statistics, and Six Sigma methodologies. Proven ability to collaborate effectively with team members, site experts, and organizational leaders, with a capacity to influence without direct authority. Solid project management and presentation skills, with the ability to lead cross-functional initiatives. Excellent communication and interpersonal skills to foster collaboration and drive results.

Summary About the role: To provide expert guidance in Business Planning and Analysis (BPA), delivering insightful financial analysis and decision-making support to management teams. This is a techno-functional role and includes offering assistance in areas like financial planning, reporting, and performance monitoring. About the Role Key Requirements: Support direct manager with the operational conversion of the BPA strategic goals within a dedicated area of the business -Works with direct managers to support financial activities, decision making and general projects. Collaborate closely with US BPAs/central finance team to ensure seamless financial planning, budgeting, and forecasting activities using SAP BPC/Other similar EPM based capabilities. End-to-end ownership and management of planning, forecasting and reporting systems. Perform ad hoc reporting and analysis including data validations and accuracy checks and liaise with support teams for troubleshooting issues. Partner with other areas of the business (such as, BPC support, FRA, Marketing, Sales, Supply Chain and other functions) to support on time and accurate information gathering. Drive adherence to Central teams governance methodologies across extended BPA teams, around processes and systems. Ensure ongoing business performance is appropriately monitored and measured and drive early warning for re-direction of resources with Business Partners. Support the improvement and streamlining of existing management reporting processes and the definition and implementation of lean processes. Essential Requirements: Internal customer satisfaction with quality, appropriateness, and timeliness of financial analyses provided Reliability and accuracy of all figures delivered. Must have strong analytical, communication and problem-solving skills. Desirable Requirements: CA/CPA/CWA/CMA/MBA-Finance, preferably working with a reputed organization. (preferably from Big4 or technology consulting background) Holding 3-4 years of related experience around planning, budgeting, forecasting and month close process. Should have prior techno-functional experience in finance processes with exposure to BPC/or similar EPM tools, understanding of ERP systems, and well-versed with controlling concepts.

Summary The role leads the Central Support Team within the India People Partner team. This team is the business agnostic engine of the India People Partnering team; and operates cross-divisionally to support all Novartis business units & legal entities in India. The team delivers value at scale by championing employee experience; by stewarding positive employee relations and by facilitating P&O priorities through strategic program management. This is a team of integrators who operate beyond defined boundaries and collaborate across departments to solve some of our most complex problems. You will directly manage a team of 3 Program managers, 1 Employee Relations Subject Matter Expert (SME), 1 Operational Excellence SME. and indirectly lead 4 contingent workers) About the Role Employee Relations and HR Compliances Oversee and govern the ER case management of all local Speak Up matters Support P&O leadership in managing executive escalations; employee litigation and other reactive ER situations. Advisory to P&O partners and leadership on matters of ER and HR Compliance Assure the Country leadership on compliance with all HR compliance requirements (statutory or legal); Oversee the HR Compliance for our entire presence in India Partner with and influence linked compliance functions; represent P&O in the Risk Committee Drive and lead change management plans in country on transformation and restructuring efforts. Manages statutory and internal audits; and the relationship with linked compliance functions within P&O and in ERC, ER, Legal and Finance Strategic Program management Helps define and facilitate country P&O priorities; Play a pivotal role in managing the KPIs for country P&O priorities Contribute to planning and operationalizing global priorities in-country in alignment with the P&O Board Lends leadership in policy and process harmonization across all entities in India Enables data-backed decisioning within P&O Acts as a key connector and solving intra and inter department challenges You will provide leadership by ensuring operational efficiency insights are accurately produced and special reports are consolidated. Your role will involve providing direction and support to your team to achieve these goals effectively Leadership direction ongoing key country wide projects [Ex: Country Implementation of Workday] P&O Operational Excellence Oversee the delivery of the new employee onboarding & new manager onboarding for the country Oversee efficient program management of all lifecycle process like Objective setting, Salary review and Bonus cycle, promotion processes, etc. Strongly interfacing with P&O CoEs Oversee the administration of offboarding (employee separation) process for the country Provide leadership direction to the team handling administrative tasks within the team Team Management Actively recruits capabilities for future success of the People Partner team and build a strong and motivated team by assuring development and personal growth is in line with talents and expectations. Build an inclusive environment for the team to collaborate, develop trust, bring their best selves to work and work in a safe space to speak up. Champions culture and supports implementation of corporate initiatives Clarify objectives, support re-prioritization, regular check-ins on progress, recognize, reward contributions and address low performers. Create and establish an actively engaged community of P&O People Partners that consistently support all stakeholders within a country, across all divisions / units. Drive Efficiencies & Simplification Contribute meaningfully to employee experience while bringing process efficiencies and simplified ways of working for the country by embracing Continuous Improvement and Agile ways of working Drive simplification efforts within the scope of Central Support Required Experience: MBA-HR or master s degree plus relevant experience 12 to 17 years of work experience in a HR environment, preferably in the pharmaceutical industry or GCC Minimum 5 years of people management experience Experience as HR PMO or HR Chief of Staff in a multinational setup Strong stakeholder management, people management, customer influence and influencing skills, capable to build relationships and work independently. Recent experience in leading, coaching & mentoring diverse people partner/business partner teams Must have strong presentation, communication (both written and verbal), influencing and negotiation skills Ability to manage relationships with Senior Leaders on the key deliverables and partner with your P&O peers to deliver a talent agenda. Need based travel within India

Summary To support the Talent Acquisition function in providing top talent to the client organization with appropriate talent to fill open positions; to provide excellent recruitment operations, products and services for a small client group and to contribute to making the Talent Acquisition function a Center of Excellence. About the Role Major accountabilities: Manage end to end recruitment of all requisitions within scope including sourcing, screening, assessing and selection. Execute a consistent talent acquisition strategy for positions opened. Develop engaging relationships with hiring managers locally and regionally at all levels across Development division and provide coaching and training in the end-to-end hiring funnel to enable co-ownership of the hiring agenda. Utilize a data-driven approach to optimize our efficiency, inform decision-making and enable more proactive planning of our workforce. Deliver a strong talent assessment process and rigor across all hiring teams that ultimately deliver the best talent. Proactively share market and competitive intelligence to inform talent, business, and organizational design decisions with the Business & P&O colleagues. Manage and champion appropriate sourcing, assessment, selection and pre-on boarding strategies Partner with Sourcing Specialist to support current hiring requirements with specific focus on niche & business critical skill areas. Ensure timely updates to Applicant Tracking System (ATS) when there is an update to candidate status and ensure data compliance within systems and tools (ATS, social media, job boards, etc.) and adherence to relevant labor and employment laws Minimum Requirements: 10 to 12 relevant year experience in full-cycle recruitment either in an agency or in-house talent acquisition team with relevant experience preferably in hiring research and development roles, within pharma industry Exceptional assessment and interviewing skills, with a strong command of assessment and selection methodologies, instruments, and processes Ability to manage relationships locally and globally with Senior Leaders and partner with P&O peers to deliver a talent agenda Previous experience in driving a targeted D&I hiring agenda across a complex ecosystem. Expertise and understanding of the latest regional hiring trends with a focus on the pharmaceutical industry Effective and persuasive communicator with strong presentation, communication (both written and verbal), influencing and negotiation skills Strong project management and critical thinking skills with thorough attention to detail, with ability to navigate a complex and ambiguous environment Must be a full time Graduate or MBA.

Summary In this role you will create the detailed Data Digital & IT (DDIT) solution/service design, based on functional specifications to meet quality and performance requirements and technical constraints. You will be responsible for detailed design, development, code review and delivery of system solutions About the Role Key Responsibilities: Responsible for detailed design, development and delivery of system solutions for a specific business or technology area in alignment defined solution architecture and create the detailed process designs necessary to operate the software/service on a day to day basis Take accountability for technical delivery of projects/use cases for a specific business area Ensure that detailed designs adhere to solution architecture design (i.e. high level conceptual design) Ensure designs produced adhere to architectural roadmap, support the development, execution and operations of software/service and are traceable to functional as well as non-functional requirements in functional specification. Provide comprehensive and authoritative technical guidance and ownership on a wide range of aspects within the area of project execution to influence internal and/or external stakeholders. Ensure the overall user experience is considered when designing new solutions and services Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope. Individual contributor with responsibility for high to medium sized complexity of projects Role Requirements Bachelor s degree in Computer Science, Computer Engineering or related technical discipline or equivalent experience demonstrated experience 12+ years of experience with expert understanding and proven track record in analyzing business processes, architecting, designing, developing and integrating complex, cross-divisional end to end technical solutions with large data volumes. Should have a background in programming and solution design. Exposure to a wide range of technologies is preferred. Experience in integrating or implementing Commercial off-the-shelf products Excellent verbal and written communication skills with ability to interact with senior IT and business stakeholders. Ability to effectively convey complex technical concepts to a non-technical audience. Self-starter with ability to work autonomously in a highly matrixed and multi-cultural environment, taking full ownership of deliverables. Experience in highly regulated environments, ideally in the Pharma industry, including on Computer System Validation. Experience working in Agile Scrum teams

Summary The Senior eCompliance Specialist is responsible for providing Quality Assurance oversight and guidance with regard to computerized systems validation (CSV), operating within the framework of regulations (GxP, 21CFR11, etc.) and requirements defined in the Novartis Quality Manual and global procedures. Sr. eCompliance Specialist provides the needed operational support such as approving the GxP impacted changes, Periodic Review Reports, deviations, etc.. Provides the guidance to the project and operations team on the CSV related topics and related information. Reviews and/or approves the global Computerized Systems key validation deliverables as a part of the eCompliance support to the GxP projects About the Role Major accountabilities: Quality oversight of Project and operational activities of GxP systems (e.g.: changes, Periodic Reviews, deviations, etc.) Provide needed support to meet the applicable Novartis and regulatory requirements for GxP regulated computerized systems projects. Point of Contact for all CSV related matters for GxP Computerized Systems and act as an interface between IT and Business for eCompliance topics in relation to GxP classified Computer Systems promoting a Quality Culture. Review and approve project related documents for GxP relevant systems including determination of GxP applicability for all GxP and non-GxP relevant systems. Establish trusted partnership with assigned IT Function with understanding of business drivers, and provide the needed day to day operational support. Review and approve the GxP impacted deviations, ensure appropriate CAPA are implemented. Contribute for the preparation of VMP and execute the plan for the systems associated with the respective functions. Review and approve the Periodic Review Reports for the GxP computerized systems and the associated gaps within CAPA Management System. Perform supplier qualification assessment activities Provides audit support as assigned and in case of CAPAs, provides the required Quality support. Key performance indicators: GXP r e l e v a nt c o m p u t e r iz e d s y s t e ms a r e d e v e l o p e d, i m ple me n t e d a nd m a in t a i n e d a cc o r di n g t o t h e N o v a r tis r e q u i r e m e nts. On time review and approval of changes, deviations & periodic review reports for the GxP computerized systems. D o c u m e n t a ti o n s u p p o r ting e C o m p li a n c e a nd C SV r e q u i r e m e nts is in pl a c e , m a in t a i n e d u p - t o - d a t e a nd c a n be p r e se nt e d d u r ing a u d its a nd i n s p e c ti o ns wit h o ut d e l a y s a nd i ss u es . G a ps in e C o m pl i a n c e a nd C SV a c ti v iti e s a r e p r oa c ti v e ly i dentif i e d , e s c a l a t e d a nd t h e d e v e l o p m e nt o f miti g a t i o n pl a ns s u p p or t e d . C li e n t / s t a k e h o l d e r sati s f a c ti o n a nd cor r e s p o n d i ng f e e d b a ck . Minimum Requirements: Work Experience: 5-10 years of overall experience, and a minimum 4 years of relevant experience in the Pharmaceutical Industry within particular in regulated functions such as IT Quality and Compliance Skills: Good understanding of global regulations and Health Authorities expectations governing computerized systems (CSV, Part 11, etc.) Good experience in the development, implementation and lifecycle management of computerized systems in regulated environments Experienced in the operational management of GxP solutions including its related technologies to support the operation Experience in GxP supplier qualification activities Good understanding in system application management, its Quality support approach and industry best practices (ITIL, ITSM, etc.) Experienced in the development, implementation and lifecycle management of key computerized systems in the Pharmaceutical Development, Manufacturing, Quality, Commercial and Infrastructure space Successful cross-divisional/functional work with complex international teams Ability to adjust to multiple demands, shifting priorities and unexpected events while maintaining a positive work attitude Ability to effectively interact and present to Management Ability to influence without hierarchical authority and build trusted partnerships Self-starter with experience in initiating and delivering projects and processes Excellent communication, negotiation, facilitation, and interpersonal skills E d u c a tion: (minimu m / d e s i r a b l e ) : De g r e e in I n f o r m a t i o n T e c h n o l o g y , L i f e S c i e n c e s , P h a r m a c y , E n gi n ee r i ng or equivalent

Summary The Purpose of the Specialist role is having expertise in Extractables and Leachables assessment, work in close collaboration with multiple functions such as MS&T, Supplier management, Regulatory, Toxicology, Procurement, Quality and Production. The individual plays a key role in support of Extractable and Leachable activities with a strong focus on data collection, Risk rating, assessments and evaluation. About the Role Location - Hyderabad Key Responsibilities: Extractable and Leachable (E&L) Expertise Understanding of Extractable and Leachable (E&L) risk assessment for materials based on supplier information and the ability to determine the risk level and update the Risk assessment. Building a comprehensive material library backed by corresponding E&L test data Managing the coordination for Extractables studies or product-specific leachable studies. Preparation of E&L Risk assessment, E&L testing Protocol and Report. Compile E&L data and provide the information to Toxicologist for assessment. Proficient in risk evaluation, decision matrix, Gap Analysis, and outcome understanding manufacturing materials. Comprehensive knowledge of the chemical and physical properties (leaching tendency) of MOC materials Skilled in defining the Original risk level, Mitigation factor, and Final risk level as part of the Risk Assessment process. Expertise in Extractable studies, their methodologies, analytical strategies, and design Expertise in setting the AET (Analytical Evaluation Threshold) and SCT (Safety concern threshold) for extractables and leachables detected during testing. Detailed understanding of E&L guidelines (SOPs, Pharmacopoeia and ICH standards) Proficient in identifying and assessing the Worst-case material representative approach. Collect the material list and data information from development centers and manufacturing sites. Active participation in E&L taskforce and network meetings. Also responsible for coordinating with the development, Supply management, QC, and Production department. : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Essential Requirements: Preparation of process and cleaning validation documentation (Protocols, reports) as well as change evaluations for new product launches and Life cycle management activities. Ensure project tracking documentation/tools are updated according to plan Collaborate closely with the development organization (or sending site) for technical transfers and new product launches to ensure knowledge transfer, appropriate control strategies, risk analysis and control, and readiness for commercial process validation Ensure that data integrity checks are conducted to verify that all the data is complete, consistent, and free from errors before proceeding with any further analysis or reporting Coordination of documentation review with the site MS&T, QA, and QC, also Reg CMC where applicable Preparation, approval and life cycle management of Gxp documents Training Own the Training Curriculum for Own Job Profile Desirable Requirements: Bachelors degree in pharmacy, Pharmaceutical Technology, Chemical Engineering, Biotechnology, Chemistry, or equivalent science streams. Desirable MSc/MS. or equivalent experience. Min 5 years of experience in MS&T or in the manufacturing of pharmaceutical Drug substance and Product for Small and Large molecules. Should be familiar with regulatory guidance on ICH Q3,Validation, Product filing and Post approval changes. Proven project management experience in a cross-functional environment (e.g. multi-site, technical development, other functions). Expertise in reviewing and writing technical reports Good communication, Presentation and Interpersonal skills. Proficiency in English (oral and written) is required.

Summary -To lead the FRA function within a very large region / global hub and ensure that all Novartis divisions are provided with effective and efficient finance services, ensuring quality of financial accounting and management information for internal/external reporting. Typically lead a very large team of finance associates. About the Role The Head NOCC FRA Operations will ensure that all Novartis entities globally are provided with effective and efficient financial accounting and reporting services, ensuring highest quality and timeliness of these services for financial accounting and management information for internal/external reporting. The work scope includes Record To Report, Source To Pay, Order To Cash, Financial Controls & Compliance, R&D Finance Operations and FRA Global Projects. These services are delivered in a way that effective decision making throughout the company is supported and compliance with Novartis Standards (i.e. NFCM, NAM), local legislation and statutory requirements is ensured. The incumbent will build, shape and lead a team of approx. 400 associates to establish a well performing operation that supports specific business requirements of the various Novartis businesses, meets agreed service levels, drives productivity improvements on a continuous basis and achieves operational excellence against defined benchmarks in line with agreed standards. She/he will also build and develop talent, and drive a continuous improvement mindset in the organization. The role will also drive a lot of collaboration and partnership with other NOCCs and Key Global countries and Global Process Owners in driving the work deliveries in a very cohesive and coordinated manner. Key responsibilities: Set clear objectives for the NOCC in line with Global FRA s vision and priorities . Coordinates with all relevant stakeholders to ensure integration, efficiency/effectiveness of the service delivery Owns and drives future productivity improvements to achieve efficiency (cost reduction) and effectiveness targets year over year Prepare annual NOCC business plan and build budget for approvals. Facilitate the integration of new client groups / businesses into FSC processes Implements all aspects of operational changes necessary to move from existing processes/teams into the new cross-divisional model, achieving a balance between speed of implementation and risk of disruption to services. Ensures operational excellence and compliance in running the NOCC, off-shored teams (captive operations) and outsourced services providers (i.e. 3rd party services providers) during transition and stabilization period Provides Accounting Services to all Divisions. Ensures that Reporting data are compliant to Novartis standards and country statutory requirements. Liaise with Technical Accounting for complex accounting to confirm booking or seeking advice. Ensure Key Performance Indicators (KPIs) for FRA are clearly defined, measured regularly and achieved and when not achieved, root-cause analysis performed, and corrective action plans executed Monitor and manage the outsourced and offshored processes/activities ensuring a high quality and compliant services, in accordance with agreed and documented SLAs/KPIs. Collaborates within FRA to gain best practices insights to measure and improve operations and leverage project efforts. Sponsor/enable value add, productivity & innovative FRA solutions to support business competitive advantage Manage country project teams to support implementation of systems & processes, as per standards. Provide financial support to CCFO and CFOs of legal entities to meet corporate governance duties Embed adequate controls in standard processes which are compliant with the requirements of NFCM and SOX 404 and achieves successful external and internal audit endorsements. Collaborate with FRA OPS Compliance & Controls and Corporate Financial Controls teams to ensure process compliance, and to ensure controls are improving by measuring the right controls while simplifying and automating whenever possible Role model a leadership style which is inclusive, proactive, respectful, change agile, innovation/creativity and results driven with a strong customer service focus. Build and develop talent, and drive a continuous improvement mindset in the organization and develop and execute training in the defined areas of process expertise Drive and Maintain high level of engagement and retention in the FRA Team. Also drive One FRA, OneFinance culture at NOCC Hyd FRA & Finance teams. Essential Requirements: University level degree in Business Administration/ Economics/Finance/ MBA desirable. Lean / Six Sigma Certified preferred More than 15 years of experience in relevant finance roles with s trong technical competence acquired in: Auditing and Financial Reporting & Accounting: minimum 5 years of Big 4 and/or Public Accounting Experience , Financial Reporting systems: 5 years experience Project management skills with focus on driving performance and productivity Analytical mindset and ability to understand situations, interdependencies and challenges in a holistic way Ability to effectively prioritize and execute tasks in high-pressure environment Excellent communication skills, able to engage and influence beyond FRA community and to drive stakeholder management in a changing environment as well as operational excellence Desirable Requirements: Preferably know-how and exposure in a Shared Service Center environment High cultural awareness to be able to manage, inspire and lead diverse teams Proactive, result orientated and with a strong customer centric attitude Strong continuous improvement mindset Interest to learn, explore and develop within the given role

Summary As a Country ERP Change Management Lead, you will support Novartis transformation by developing and implementing change management strategies for the Global SAP Programme in a particular country or NOCC. Your initial focus will be on maximizing employee adoption of a unified ERP application landscape (SAP S/4HANA) and standard business processes through multiple releases. Over time, the role will increasingly also focus on mobilizing new ways of working and associated capabilities and culture. About the Role Major accountabilities: Responsible for various types of changes across the country/ NOCC arising from the LDC program. Customizing global change strategies and plans to ensure fast adoption and high utilization of new tools and ways of working in your location Delivering outcomes aligned with project plans. Collaborating with Functional change leads and the global OD team Leading the Organizational Change Management work stream, and plan execution in country including any Communications and Training Coaching senior leaders and executives in their roles as change sponsors. Working with country stakeholders- people managers, and supervisors in managing transitions Assisting project managers and teams in integrating change management activities into their project plans Thinking through longer term organizational implications of changes and working with key stakeholders to devise strategies to address these Providing input to change communications and training plans. Leading meetings to understand changes and develop a change adoption plan Analyzing and implementing strategies to overcome resistance to change. Evaluating the cost and budgetary impact of change management Minimum Requirements: Graduate or postgraduate degree; Coaching or psychology background desirable; Further education change management, organizational development. Should have extensive experience in organizational change management program design and implementation related to large scale, multi-site ERP solutions like SAP. Should be able to build trust, engage, and inspire change among senior stakeholders. Inspirational communicator, a great listener, well organized with strong analytical and problem-solving skills. 5+ years experience driving organizational change projects; Experience in the Pharmaceutical industry; Strong written and verbal communication skills as well as solid presentation skills. Flexible and adaptable; able to work in ambiguous situations Highly organized, energetic, and creative change professional Must be a team player and able to work collaboratively with and through others; Ability to influence others (Sr. leadership) and move toward a common vision or goal

Summary Location: Hyderabad We are seeking a highly skilled Functional Architect with a strong background in the healthcare industry. This individual will be responsible for designing functional solutions within global and large-scale complex projects and programs. The primary objective of this role is to efficiently translate business needs into precise IT solution design specifications. Ultimately, the Functional Architect will be accountable for delivering high-quality, secure, scalable, and adaptable solutions that meet the business requirements and exceed expectations. About the Role Major Accountabilities Create and lead solution designs for internal customers in the domain of Patient Services and Innovative Medicine Support product owners/managers scoping to meet business needs and building potential future roadmap . Develop project rationale and perform scoping assessments to determine feasibility of projects. Participate in requirement gathering in global/regional workshops. Peer review and sign off detailed designs by business Ensure the overall user experience is taken into account when designing and deploying new solutions and services maximizing Salesforce Out of the box functionalities. Ensure that detailed designs adhere to solution architecture design (i.e. high-level conceptual design) and are traceable to functional as well as non-functional requirements in functional specification Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope . Involved in decision making discussions with internal customer groups. Documentation of solution design with agility. Ensure implemented solutions are according to specifications and fit for purpose. Help planning deployments together with Project Managers and Operations Team. Support in deployments between development environments and validation / productive environment. Minimum Requirements: Strong practical functional and some degree of technical knowledge of Salesforce features in Service cloud and Health Cloud along with platform capabilities University degree in business/technical area adequate equivalent Fluent English both written and spoken 10+ years of experience in healthcare solution design, business analyst or equivalent role . Proven track rack record in large, global, multi-team projects dealing with complex process areas and business groups Solid understanding on Patient Services capability areas as well as pharmacovigilance related controls. Excellent organizational, interpersonal, communication, presentation and writing skills Ability to work with others in a high paced, fluid, multi-cultural and multi-disciplinary team. Ability to operate in matrix organization effectively Attention to detail and organization. Working under tight timelines without compromising quality. Strong teamwork and interpersonal skills at all management levels. Stakeholder management skills. Strong can-do attitude and result focused. ? Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network

Summary Location: Hyderabad As part of the team you will be working on a global quality management system based on the salesforce platform, and join an established team of strong technical and business colleagues working in close collaboration. We work on complex problems in high regulated spaces requiring strong problem solving skills and use of innovative solutions. You will be part of a global team reaching users across every site and office of Novartis. About the Role Major Accountabilities Lead the development team in creating and delivering technical solutions for customers. Lead the development build, configuration and unit testing of application solutions. Ensure that application solutions meet the requirements outlined in the design documentation. Perform all work to agreed time and quality standards. Ensure that developed solutions are peer reviewed and formally documented.. Ensure that unit testing of application solutions meets quality standards. Take accountability to ensure adherence with both security and compliance policies and procedures. Ensure solutions produced adhere to design roadmap and support the execution and operations of software/service. Review and quality assure the work of the development team. Participate and input to design reviews. Develop, build, configure, customize, and unit test custom and out of the box solutions using Salesforce platform based on the functional and technical specifications. Collaborate with the team for code review and unit testing to produce outstanding code. Work to integrate services horizontally across organizational units and manage interfaces between Service Delivery projects. Take part in conference calls, stand-up meetings, time tracking and the completion of tickets that have been assigned to you in a Jira instance.. Promote good communication, problem-solving and self-driven ways of working. Support for knowledge transfer, process documentation and application bug fixes. Minimum Requirements Senior proven experience in the Salesforce Platform and key platform technologies Apex Lightning Web Components (LWC) REST, APIs, and SOQL Hands-on experience in administration setup, managing users, security controls, and data as well as creating roles, profiles. Experience in designing custom objects, custom fields, picklists, page layouts, workflow, approval processes, validation rules, custom tabs, reports and dashboards. Understanding of layout concepts and site functionality - common interactions, user interfaces, navigation, etc. You have experience with Product Development Lifecycle and DevOps tools like GIT, Jenkins, JIRA, etc. You have a strong understanding of other related technologies (SQL, SOAP, HTML5, JavaScript, etc.) Knowledge on system / API integration and basic authentication methods (Keywords: SOAP, REST, Salesforce API, OAUTH, SSO). You can work independently, proactive identify challenges, problem-solving skills, and be accountable. Salesforce Certified Administrator, Salesforce Certified Platform Developer I Fluent English both written and spoken ? Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network

Summary Leading the implementation and governance of new process in sync with the existing Knowledge Management solutions, aligning them with business goals, establishing performance metrics, managing stakeholder relationships, and driving continuous improvement initiatives. The focus is on enhancing operational efficiency, optimizing knowledge and content management, and promoting organizational growth through process enhancement and collaboration with project teams. About the Role Senior Knowledge Management Specialist - Process Manager Location - Hyderabad #LI Hybrid About the Role : Leading the implementation and governance of new process in sync with the existing Knowledge Management solutions, aligning them with business goals, establishing performance metrics, managing stakeholder relationships, and driving continuous improvement initiatives. The focus is on enhancing operational efficiency, optimizing knowledge and content management, and promoting organizational growth through process enhancement and collaboration with project teams. Key Responsibilities: Understand and drive newly established processes, creating comprehensive documentation. Oversee the implementation and governance of new procedures. Collaborate with project teams to ensure processes are aligned with business goals. Establish process performance metrics, monitor key indicators, and provide regular updates to senior management. Proactively identify process and governance risks, dependencies, roadblocks and inefficiencies and take ownership to drive resolutions directly with stakeholders. Possess basic knowledge of Knowledge Management and Content Management. Understand the organization of knowledge content within solutions, such as knowledge pages, zones, menus, and taxonomies. Commit to learning about data privacy, legal, ethics, risk, and compliance requirements related to content and supporting stakeholders in adhering to these requirements within KM solutions. Develop and implement strategies for process improvement that enhance operational efficiency. : We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve. Essential Requirements: 11+ years of experience with business consulting, knowledge management, content management, or related in a consulting, corporate or enterprise environment. Possess basic knowledge of Knowledge Management and Content Management. Desirable Requirements: Project management experience and qualifications as plus. Experience working in multinational, multicultural environments required.

Summary Location: Hyderabad The Associate Director, Technical Design and Architect major accountability is to effectively transform the business requirements into an IT solution design specification, ultimately leading to meeting the customer expectations on Salesforce eco system while assuring solutions are safe, reliable, scalable and flexible. About the Role Major accountabilities: Create and lead solution designs for internal customers Help scoping of requirements to meet business needs Develop project rationale and perform scoping assessments to determine feasibility of projects Participate in requirement gathering in global/regional workshops Peer review and sign off detailed designs by business. Ensure the overall user experience is taken into account when designing and deploying new solutions and services Ensure that detailed designs adhere to solution architecture design (i.e. high level conceptual design) and are traceable to functional as well as non-functional requirements in functional specification Take accountability to ensure adherence with Security and Compliance policies and procedures within Service Delivery scope Involved in decision making discussions with internal customer groups. Ensure implemented solutions are according to specifications and fit for purpose. Planning deployments together with Project Managers and Operations Team. Deployments between development environments and validation / productive orgs Review deployment packages with developers, Preparing checklists and scripts for manual deployments. Support documentation of deployments Minimum Requirements: University degree in business/technical area adequate equivalent Fluent English both written and spoken 8+ years of experience in an solution design, business analyst or equivalent role Proven track rack record in large, preferably global, multi-team projects dealing with complex process areas and business groups Excellent organizational, interpersonal, communication, presentation and writing skills Ability to work with others in a high paced, fluid, multi-cultural and multi-disciplinary team. Attention to detail and organization Working under tight timelines without compromising quality. Strong teamwork and interpersonal skills at all management levels Stakeholder management skills. Ability to operate in matrix organization effectively Strong can-do attitude and results-focused and Eventual travel (with alignment) ? Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https: / / www.novartis.com / about / strategy / people-and-culture Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https: / / talentnetwork.novartis.com / network

Summary - -Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships and collaborations -Leads the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPIs. -Works in collaboration with brand teams, technical teams and all functions to maximize value. -Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. -Provide analytics support to Novartis internal customers About the Role Position Title : Data Quality Manager Location - Hyd |India| #LI Hybrid About the role The role is responsible for defining, maintaining and disseminating data quality metrics and KPIs for commercial data & analytics landscape and Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. Support business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business-related tasks / activities, building process documentation and knowledge repositories to be an integral part of a comprehensive design team responsible for designing promotional marketing materials. Your responsibility includes but not limited to: Ensuring the implementation of data quality processes: defining critical data, controls, quality targets, alert thresholds and escalation procedures Overseeing the management procedures for errors and remediation: impact on use, root-cause analysis of data defects, definition of remediation plans with the business areas Designing and deploying dashboards to monitor data quality metrics and oversees achievement of defined targets On the change management side, the incumbent must develop alignment activities to quickly convince all stakeholders on the need for standard metric definitions Partners with data quality leads within data domain to drive the adoption of data quality management capabilities and services Analyzing and assessing quality of data within a system / use-case by profiling its characteristics, identifying inconsistencies and potential issues, with an aim to improve overall data quality and reliability Engagement with cross country stakeholders / Product owners to understand their Data Quality strategy and suggest enhancements wherever needed. Working experience on data profiling tools like Ataccama, IDQ to generate reports and insights. Developing and applying data quality metrics to measure overall data health. Proficiency in SQL and ETL tools like Alteryx, Dataiku, etc. Collaborating with data owners to implement data cleansing processes to correct identified data quality issues, including data standardization and normalization. Good understanding on end-to-end data management practices and usage of data governance principles Knowledge of data warehousing solutions (e.g. Snowflake). Experience of working with large codebase / repos using Git / Bitbucket and Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Ability to work in a matrix environment Desirable: Masters/ PhD in Computer Sciences / IT or other quantitative sciences Hands on to pharmaceutical/Health care industry domain experience and data standards are must |PMO, DQM|. Good to know-how of commercial data landscape will be preferred. 6+ years experience in a Global company as a data steward, engineer or modeler, with a strong focus on data management and data strategy Experience in deploying data quality management capabilities and services in a highly matrixed, global organization Strong problem-solving skills and attention to detail.Excellent communication, presentation and collaboration skills with senior stakeholders

Summary Sales Representatives are the primary drivers of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships, create value for customers and patients, and drive sales growth in a compliant and ethical manner. About the Role Major Accountabilities - Drive competitive sales growth - Identify and prioritize high-potential accounts (HCPs and stakeholders) who influence prescribing decisions through data analytics - Drive sales performance by skillfully orchestrating positive customer experiences - Engage and build relationships - Engage in value-based conversations (in-person and virtual) to understand key customer challenges, decision drivers, pain points and opportunities - Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels - Build long-term, ongoing relationships for Novartis by partnering with HCPs - Deliver memorable, customer-centric experiences that go beyond clinical differentiation by listening to customers needs and understanding their healthcare environment - Build effective working relationships with opinion leaders and top healthcare influencers (at a regional level) and challenge current behaviors to improve the patient journey (right patient, right time) - Develop deep insight and understanding of customers - Gather insights about customer businesses to uncover whats important to them - Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations - Leverage available data sources to create, dynamically prioritize and adjust relevant regional, account and customer engagement plans - Continuously share customer insights with relevant internal stakeholders to support the development of content, campaigns and engagement programs related to products and indications - Create value for customers and patients - Work with cross-functional teams to design and implement solutions that address unmet customer and patient needs - Serve as a trusted partner to customers to help them run their business; listen to learn; strive to deepen relationships in a compliant and ethical manner; position yourself to create value-added solutions. - Act with integrity and honesty, treat customers and colleagues with transparency and respect, and have clear intentions. Do the right thing when faced with ethical dilemmas and speak up when things don't look right. Adhere to the Novartis Code of Ethics, Values and Conduct. Key Performance Indicators Sales Representatives are the primary drivers of our customer interactions and sales performance. They are the voice of our customer experience approach and build deep relationships to create value for customers and patients, driving sales growth in a compliant and ethical manner Skills - Sales Skills - Customer Insights - Communication Skills - Influence Skills - Conflict Management - Negotiation Skills - Technical Skills - Account Management - Cross-Functional Alignment - Healthcare Industry - Business Excellence - Ethics - Compliance Language English

Summary El representante de ventas es uno de los principales impulsores de nuestras interacciones con los clientes y del rendimiento de las ventas. Son la cara de nuestro enfoque de experiencia del cliente y construyen relaciones profundas que brindan valor a los clientes y pacientes con el fin de impulsar el crecimiento de las ventas de una manera tica y conforme a las normas About the Role Major Accountabilities ~ Impulse el crecimiento competitivo de las ventas ~ Identifique y priorice a los clientes de alto potencial a trav s del an lisis de datos (profesionales de la salud y partes interesadas) que influyen en las decisiones de prescripci n ~ Impulse el rendimiento de las ventas a trav s de la h bil orquestaci n de experiencias positivas para los clientes ~ Involucrar y construir relaciones ~ Participe en conversaciones basadas en el valor (en persona y virtualmente) para comprender los desaf os cr ticos de los clientes, los factores que impulsan la toma de decisiones, los puntos d biles y las oportunidades ~ Personalice y organice los recorridos de interacci n con el cliente para los profesionales de la salud objetivo reflejando las preferencias de los clientes, aprovechando el contenido disponible y los m ltiples canales de interacci n ~ Fomentar el compromiso trabajando en colaboraci n con los profesionales sanitarios para desarrollar una colaboraci n sostenida a lo largo del tiempo para Novartis ~ Ofrezca experiencias memorables y centradas en el cliente m s all de la diferenciaci n cl nica escuchando sus necesidades y comprendiendo su entorno sanitario ~ Establecer relaciones de trabajo efectivas con l deres de opini n y personas influyentes en el sector m dico (a nivel territorial) y desafiar los comportamientos actuales para mejorar el recorrido del paciente (paciente adecuado, momento adecuado) ~ Desarrolle conocimientos y conocimientos profundos sobre el cliente ~ Recopile informaci n sobre el negocio del cliente para descubrir lo que es importante para l ~ Haga un seguimiento de los comentarios de los clientes y traduzca las respuestas en acciones que creen valor adicional y superen las expectativas ~ Aproveche las fuentes de datos disponibles para crear, priorizar din micamente y ajustar planes relevantes de interacci n con el territorio, la cuenta y el cliente ~ Compartir la informaci n de los clientes con las partes interesadas internas pertinentes de forma continua para apoyar el desarrollo de contenido, campa as y planes de interacci n relacionados con el producto y la indicaci n. ~ Entregue valor a clientes y pacientes ~ Colabore de manera compatible con equipos multifuncionales para dise ar e implementar soluciones que aborden las necesidades insatisfechas de los clientes y pacientes. ~ Actuar como un socio de confianza para el cliente con el fin de ayudarlo a administrar su negocio; escuchar para aprender; esforzarse por profundizar la relaci n de una manera obediente y tica; posicionarse para crear soluciones de valor agregado. ~ Actuar con integridad y honestidad tratando a los clientes y colegas de manera transparente y respetuosa con una intenci n clara. Cuando te enfrentes a dilemas ticos, haz lo correcto y habla cuando las cosas no parezcan correctas. Vivir seg n el C digo de tica y Valores y Comportamientos de Novartis. Key Performance Indicators El representante de ventas es uno de los principales impulsores de nuestras interacciones con los clientes y del rendimiento de las ventas. Son la cara de nuestro enfoque de experiencia del cliente y construyen relaciones profundas que brindan valor a los clientes y pacientes con el fin de impulsar el crecimiento de las ventas de una manera tica y conforme a las normas Work Experience ~NA Skills ~Habilidades de venta ~Informaci n sobre los clientes ~Habilidades de comunicaci n ~Habilidades de influencia ~Gesti n de conflictos ~Habilidades de negociaci n ~Habilidades T cnicas ~Gesti n de cuentas ~Coordinaci n interfuncional ~Sector Sanitario ~Excelencia Comercial ~ tica ~Conformidad Language Ingl s

Summary Sat Temsilcisi, m teri etkile imlerimizin ve sat performans m z n nde gelen itici g c d r. M teri deneyimi yakla m m z n y z d rler ve uyumlu ve etik bir ekilde sat b y mesini sa lamak i in m teriler ve hastalar i in de er sa layan derin ili kiler kurarlar About the Role Major Accountabilities ~ Rekabet i Sat B y mesi Sa lay n ~ Re ete kararlar n etkileyen veri analizi yoluyla y ksek potansiyelli m terileri (HCPler ve payda lar) belirleyin ve nceliklendirin ~ Olumlu m teri deneyimlerinin ustaca d zenlenmesi yoluyla sat performans n art r n ~ li ki kurun ve ili ki kurun ~ Kritik m teri zorluklar n , karar verme fakt rlerini, sorunlu noktalar ve f rsatlar anlamak i in de ere dayal konu malara (y z y ze ve sanal olarak) kat l n ~ M teri tercihlerini yans tarak, mevcut i erikten ve birden fazla etkile im kanal ndan yararlanarak hedef HCPler i in m teri etkile imi yolculuklar n ki iselle tirin ve d zenleyin ~ Novartis i in zaman i inde s rd r lebilir bir i birli i geli tirmek amac yla HCPlerle ortakl k kurarak kat l m sa lay n ~ htiya lar n dinleyerek ve sa l k hizmeti ortamlar n anlayarak klinik farkl la man n tesinde unutulmaz, m teri odakl deneyimler sunun ~ Fikir liderleri ve en iyi t bbi etkileyicilerle (b lge d zeyinde) etkili al ma ili kileri kurun ve hasta yolculu unu iyile tirmek i in mevcut davran lara meydan okuyun (do ru hasta, do ru zaman) ~ Derin M teri g r leri ve Anlay Geli tirin ~ Onlar i in neyin nemli oldu unu ortaya karmak i in m terinin i i hakk nda i g r ler toplay n ~ M teri geri bildirimlerini takip edin ve yan tlar ek de er yaratan ve beklentileri a an eylemlere d n t r n ~ lgili b lge, hesap ve m teri etkile im planlar n olu turmak, dinamik olarak nceliklendirmek ve ayarlamak i in mevcut veri kaynaklar ndan yararlan n ~ r n ve endikasyonla ilgili i eriklerin, kampanyalar n ve etkile im planlar n n geli tirilmesini desteklemek i in m teri i g r lerini ilgili i payda larla s rekli olarak payla n ~ M terilere ve Hastalara De er Kat n ~ Kar lanmam m teri ve hasta ihtiya lar n kar layan z mler tasarlamak ve uygulamak i in i levler aras ekiplerle uyumlu bir ekilde i birli i yap n ~ lerini y r tmelerine yard mc olmak amac yla m teri i in g venilir bir ortak olarak hareket etmek; renmek i in dinlemek; ili kiyi uyumlu ve etik bir ekilde derinle tirmeye al mak; katma de erli z mler retmek i in kendilerini konumland r rlar. ~ M terilere ve i arkada lar na effaf ve sayg l bir ekilde a k bir niyetle davranarak do ruluk ve d r stl kle hareket edin. Etik ikilemlerle kar la t n zda, do ru olan yap n ve i ler do ru g r nmedi inde konu un. Novartis Etik Kurallar , De erler ve Davran lar Kurallar na g re ya ay n. Key Performance Indicators Sat Temsilcisi, m teri etkile imlerimizin ve sat performans m z n nde gelen itici g c d r. M teri deneyimi yakla m m z n y z d rler ve uyumlu ve etik bir ekilde sat b y mesini sa lamak i in m teriler ve hastalar i in de er sa layan derin ili kiler kurarlar Work Experience ~NA Skills ~Sat Becerileri ~M teri G r leri ~ leti im Becerileri ~Etkileme Becerileri ~ at ma Y netimi ~M zakere Becerileri ~Teknik Beceriler ~Hesap Y netimi ~Fonksiyonlar Aras Koordinasyon ~Sa l k Sekt r ~Ticari M kemmellik ~Etik ~Uyma Language ngilizce

Summary Accountable for developing and implementing state access strategies and partnerships in alignment with state health care systems to co-create solutions for prioritised access barriers that enhance the healthcare system evolution and ensure patients have appropriate and timely access to Novartis products across targeted states and Union Territories of India. About the Role Key responsibilities Collaborate with government institutions and health administrations to ideate and co create access initiative that enable better adoption of innovative therapies and facilitate inclusion of Novartis products in state formularies Evaluate patient journey to identify access barriers and develop bespoke solution to facilitate optimized access to Novartis products Identify innovative channels and opportunities that enables increased access for Novartis medicines among reimbursed beneficiaries in the state. Develop and design strategic/tactical access plan to enable access to innovative therapies aligned to current and future product portfolio Create and deliver innovative health system solutions and strategies to drive disease and therapy area prioritization that enable inclusion of innovative therapies Identify and unlock alternate funding sources to enable access to Novartis medicines to broader beneficiary pool within the state ecosystem Build and maintain strong relationships with key stakeholders including state government officials, policymakers, health administrators. Healthcare providers, patient organisations, to effectively advocate for disease and therapy area prioritization that enable access to innovative therapies. Collaborate with the government affairs team to provide input and support in state-level advocacy efforts and engage in public policy discussions that impact patient access. Collaborate with marketing and communication teams to ensure consistent messaging and education about our products and their value proposition to state agencies, payers, and other stakeholders. Essential Requirements You should hold a relevant science degree, MBBS /BDS/B.Pharm/B.Sc and Masters in Business Administration/ Public policy / Communications or equivalent from premier institutes. You should have minimum 8 years of experience with 5 years of experience in public health, development sector, market access or strategy roles You should pose linguistic proficiency in local vernacular language relevant to the geographic region Matrix collaboration and ability to drive cross-functional teams