Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Basic Knowledge of GST, SEZ & STPI compliances Job Description 1) GST Documentations, SEZ/STPI documentations 2) GST Refund, GST return filing & GST reconciliation 3) Visit Government offices for submissions of documents 4) SEZ/STPI compliances 5) Non India VAT compliances Qualifications B.com and above
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description TC Qualifications degree
Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS South Africa has been in operation since 2003 and built a reputation as the industry leader for Business Process Outsourcing (BPO) in South Africa, with a growing footprint into Africa. We are a strategic partner for delivering a full range of basic to complex processes from our eight delivery centers across South Africa, employing 4000+ people. Why join us?We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community. Job Description This CRF is to register on Smart Recruiter for processing the candidature ahead with WNS. Key Profiles Hiring For: Voice/Non-Voice/Chat/Blended/AML/KYC/Mortgage Qualifications Grad/Under Grad Additional Information NA
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Complete Daily Quality checks as per the process requirement Provides on time Feedback to the agents for the errors identified Conduct Customer comeback analysis for all the errors received from the clients To meet the monthly sampling numbers as per the defined target Complete the feedback targets as specified in the QSD Contribute brainwave ideas to improve the process Complete the WB Role Roadmap within the stipulated time Prepare all team and client related reports for Quality Complete RCA for all the errors identified Ensure the QA process adheres to ISO guidelines Identify the improvement areas for staff and share it with the AM- Quality Communication with clients on a periodic basis Complete the Calibration exercise on a periodic basis as defined Create Error analysis/RCA Report within the defined timeline Attend all the development and quality trainings that are identified for a QA Help operations in identifying the training needs for the ops associates Drive projects and be part of the projects that are identified in the team Qualifications Bachelor's in Commerce or Arts
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Experience in Microsoft SQL Server database development (TSQL) Experience in building SSIS packages Good experience in creation LLD’s.Experience delivering solutions utilizing the entire Microsoft BI stack (SSAS, SSIS) Experience with SQL Server/T-SQL programming in creation and optimization of stored procedures, triggers and user defined functions Microsoft SQL Server database development (TSQL) experience Experience working in a data warehouse environment and a strong understanding of dimensional data modeling concepts Must be able to build Business Intelligence solutions in a collaborative, agile development environment Strong understanding of Data Ingestion, Data processing, Orchestration, Parallelization, Transformation and ETL fundamentals Sound knowledge of data analysis using any SQL tools Experience in ADF, Synapse and other Azure components Designs develop, automates, and support complex applications to extract, transform, and load data Should have knowledge of error handling and Performance tuning for Data pipelines Skill: SQL, SSIS, ADF, T-SQL, ETL & DW, Good Communication Qualifications Graduate
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Roles & Responsibilities Proficiency with MS PowerPoint application using shapes & infographics Should be able to design high quality PPT Slides as per the template and instructions Excellent visualization ideas to provide different visual options of a design • Ability to create new templates in PPT/Word/InDesign• Efficient enough to deliver short TAT projects • Able to handle complex Layouts with charts & handwritten text• Ability to achieve expected quality output along with daily targets Qualifications Qualification & Experience A Bachelor’s degree in any discipline • 3-5 Years of experience working with MS PowerPoint, MS excel, Adobe InDesign, Photoshop, Illustrator CC• Excellent communication skills Should be willing to work in 24*7 environment
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description GL Job Requirements:• Experience in R2R/GL preferred (Journal Entry, Reconciliations, FA, Inter Company, Month end etc.). Good Basic accounting knowledge Previous experience in reporting activities preferred. Good communication skills Computer Literacy Positive Attitude Exp Required: 1 to 4 Years (Senior Associate) Shift: US shift Work From Office Only Work Location: Prestige Cyber Tower, Karapakkam, Chennai Qualifications:B.Com / M.Com / MBA Qualifications B.Com / M.Com / MBA / CA Inter / CMA / CPA / ACCA
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Oracle analytics - ADW solution architect with good knowledge of Oracle Data Integrator and Oracle Analytics Cloud. Hands on experience is must. Solution architect to design warehouse on Oracle ADW and implementing security Ability to design, implement, and maintain data integration solutions (using Oracle Data Integrator or ODI) with the skills to build and optimize data visualizations and reports in Oracle Analytics Cloud (OAC). This role involves working with diverse data sources (Oracle Fusion ERP/Procurement cloud, SAP success Factor, Salesforce and on-premises databases) , transforming them, and delivering insights through dashboards and reports. Manage team of junior developers to deliver warehouse needs Good communications skills and experience working on Financial warehouse. Good understanding of Finance reporting needs. Qualifications Any graduate with 12+ years of Technology experience 8+ years of experience working on Oracle analytics, ADW on cloud Additional Information Certifications - good to have
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description QE - Qualifications degree
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Oracle analytics - ADW solution architect with good knowledge of Oracle Data Integrator and Oracle Analytics Cloud. Hands on experience is must. Solution architect to design warehouse on Oracle ADW and implementing security Ability to design, implement, and maintain data integration solutions (using Oracle Data Integrator or ODI) with the skills to build and optimize data visualizations and reports in Oracle Analytics Cloud (OAC). This role involves working with diverse data sources (Oracle Fusion ERP/Procurement cloud, SAP success Factor, Salesforce and on-premises databases) , transforming them, and delivering insights through dashboards and reports. Manage team of junior developers to deliver warehouse needs Good communications skills and experience working on Financial warehouse. Good understanding of Finance reporting needs. Qualifications Any graduate with 12+ years of Technology experience 8+ years of experience working on Oracle analytics, ADW on cloud Additional Information Certifications - good to have
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Employee Connect & Employee Relations Qualifications Bachelors Degree
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Key Responsibilities:• New business Transition/Knowledge Acquisition , Transfer and Training BAU .• Work with the Training leads (Group Manager / Sr Group Manager) to ensure smooth running of training Operations • Attends meetings WBR /MBR within the program or with another department whenever necessary• Meet & Greet with New Hire Batches • EWS New Hire programs • Manage internal stake holders • Manage multiple teams and by providing by driving KPI • Manage training metrics and impact to business metric • TNI/ TNA process and make recommendations for process improvements • Liaise with stakeholders to identify process improvement projects and launch it end to end with collaboration • Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives• Analyzing data and suggesting measures towards improving revenue generation for the function• Maintain vertical hygiene by ensuring reports, data and documents are in place• Promote standardization by creating & maintaining Training documentation • Promote behavioral training programs and promote the programs in order to ensure maximum participation • Act as a mentor for the team and hold the team together by promoting an environment of learning and team work• Manage Training MIS for accounts • Ensure training documentation is in place and processes are followed • Look for opportunities to reduce people dependencies and move towards automation and digitization Accounts Supported:• TMCReports To: Sr.General Manager /General Manager – TrainingMust have skills : Corporate Management Experience /People management / Strategic thinking / data management and analysis Qualifications Graduate Travel/TMC experience preferred.
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Pricing of global BPO Opportunities for outsourcing deals. Responding to RFI /RFP’s. Create and review commercial construct of the deals. Financial Modelling, Pricing analysis, forecasting etc. Understand customer’s requirement & propose win-win deal structuring, including financial engineering required. Interaction with the various team members like operation teams / sales team / finance team in day to day activities etc. Review contract from commercial perspective. Working with internal and external clients to structure, prepare, negotiate commercial proposals, etc. Candidate should have experience in the Pricing function and contract Negotiation. Understanding of P&L items & its analysis Experience in BPO Industry Deal Comparison. Contract Negotiation Good Communication Skills Work on Pricing and structuring commercial term for proposal /response to RFP/RFI. Building and analysing business cases for customer engagements, including profitability analysis, cash flow analysis while supporting internal reviews of pricing, commercial terms and overall proposal Work with the sales team and other finance group to price the deal & propose appropriate deal structure and condition o Coordinate and collaborating with cross functional teams to understand the solution and analyse for gaps between cost model and solution Support Bid manager in negotiation and determining financial implications of contract terms o Impact Analysis & cost / Profit and loss analysis. Commercial review of contracts and redlining of the relevant clauses. Qualifications CA, MBA (Finance), CMA, CA/CMA Inter
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description • Process Improvement: Lead Lean Six Sigma culture, applying DMAIC, DMADV and DFSS methodologies to eliminate waste and enhance efficiency. Implement holistic BPR projects, integrating advanced technologies such as Robotic Process Automation (RPA) and Artificial Intelligence (AI) to streamline operations. • Process Redesign: Lead process redesign initiatives using Agile and Scrum methodologies, ensuring alignment with organizational goals and user needs.• Stakeholder Management: Maintain strong client relationships through proactive communication, understanding client needs, and tailoring quality strategies accordingly.• Business Intelligence: Utilize Business Intelligence tools like Power BI and Tableau to analyze data and provide actionable insights for decision-making.• Lead Transactional Monitor to analyze transactional quality metrics using Six Sigma methodologies to identify trends and areas for improvement.• Quality Assurance: Guide teams that will implement, and maintain SOPs; conduct regular internal and external audits to ensure compliance and high standards. • SLA Management: Define, monitor, and manage Service Level Agreements (SLAs) with clients to ensure performance targets are met.• Team Leadership: Empower and mentor the quality team, providing training, guidance, and support to achieve departmental objectives. Qualifications Qualifications· Graduates/ Post Graduate · Overall work experience of minimum 10 yrs.; minimum 8 yrs. experience in Quality · Lean Six sigma Black belt certified (Master black belt preferred) · Experience in automation of aspects of Quality function · Knowledge & experience of Agile methodology & demonstrate a digital mindset · Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and WNS Values · Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid change
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Evaluation Parameters -Sr Associate Contract AdminEducation and ExperienceA graduate with 2-3 years previous accounts experienceMinimum graduateKey Responsibilities are : Going through the details provided we should have resources with Master Data / Contract Management Experience Review & Setup (IMS, MUDs, OTC, O&M, and TTI) - New, Existing, and Terminated Contract terms and amendments Create, change, or close sales orders Update Rate changes Initiate and Update Client/Project change requests in NS ( Net Suite ) and IPS Create and maintain the Contract Database D&B Credit Check Reports Vendor Setup Inframark W9 Requests Audit Requests Prepare Wins and Losses Analysi Qualifications Education and ExperienceA graduate with 2-3 years previous accounts experienceMinimum graduate
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Mosaic Offshore Delivery Team Leader Qualifications Bachelors with knowledge of Insurance
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Job Summary FLPS:The Frontline Product Support team provides L1 & L2 support for multiple critical applications. This role involves addressing issues escalated by the Level 1 support team, monitoring applications for potential problems, and proactively resolving them. You will manage high-severity incidents, either independently or in collaboration with other teams, to ensure swift and effective resolution. Operating in a 24x7 environment, the team offers continuous support across all time zones, ensuring the reliability and stability of essential applications.Key Responsibilities: • Diagnose, troubleshoot, and resolve complex issues escalated by the L1 team.• Manage high-severity incidents, ensuring minimal downtime and impact on business operations, and lead the incident response, coordinating with all necessary stakeholders.• Actively monitor system health, performance, and uptime using various monitoring tools.• Address alerts or potential issues before they escalate into major problems.• Perform in-depth analysis to identify the root cause of recurring issues and provide recommendations for permanent fixes.• Collaborate with development, infrastructure, and operations teams to resolve complex issues or deploy fixes.• Engage with customers for in-depth technical discussions, particularly in resolving complex issues.• Participate in post-mortem discussions to understand incidents and prevent similar issues in the future.• Update and maintain internal documentation, including runbooks and troubleshooting guides.• Create clear, concise, and accurate documentation for both internal teams and customers.• Demonstrate strong problem-solving skills to diagnose and fix complex issues across various systems and applications.• Ability to perform deep dives into logs, databases, and system metrics to determine the underlying cause of issues.• Proficiency in using monitoring tools and interpreting data to predict and prevent potential issues.• Clearly explain technical issues and solutions to non-technical stakeholders, including customers and management.• Manage multiple tickets and issues simultaneously, particularly during high-severity incidents.• Collaborate effectively with other teams, such as development, operations, and L3 support. Qualifications • Strong troubleshooting and problem-solving skills, with the ability to diagnose and resolve complex issues.• Experience working in an ITIL-based framework, adhering to agreed SLAs and OLAs.• Proficiency with ticketing and incident management systems (e.g., JIRA, ServiceNow).• Advanced SQL skills and experience with database management (e.g., Oracle, PostgreSQL).• Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.• Ability to work effectively in a 24x7 support environment, including night shifts and on-call rotations.• Familiarity with cloud platforms (e.g., Azure, Google Cloud).• Experience with monitoring tools such as Grafana, New Relic, and AppDynamics.
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description We are seeking a highly analytical and strategic Senior Analyst to join our CI team, supporting business-critical decisions across the pharmaceutical product lifecycle.Key Responsibilities:Monitor and analyze competitor activities across pipeline, clinical trials, regulatory, commercial, and corporate developments in assigned therapeutic areas.Synthesize findings into clear, concise, and impactful deliverables such as landscape assessments, competitor profiles, war games, SWOT analyses, and executive briefings.Contribute to CI deliverables supporting brand planning, forecasting, launch readiness, and lifecycle management.Maintain and evolve CI processes, databases, and tools for improved efficiency and insight generation.Present insights to internal stakeholders and senior leadership with strategic recommendations. Qualifications Bachelor’s degree in a relevant field such as Life Sciences (Pharma, Biotechnology)
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Role Objective and PurposeThe Clients HCP Hub is a dedicated and centralized department for end to end execution of all processes and governance requirements for Health Care Professional and External Experts engagements. The team at WNS is a virtual extended team that works in close association with the HCP Hub in supporting the activities. The team sits under the Medical research and development umbrella in WNS.Key Responsibility IndicatorsPeople RelatedTeam member training or support on knowledge document preparationMentoring team members and driving process efficienciesHigh work ethics proactive approach and sense of ownershipGood facilitation and communication skills focusing on customer requirements.Self motivated and ability to work under pressure within a continually changing environmentAbility to see the big picture and capable of thinking beyond immediate area of responsibilityWorks in alignment with team objectives and is a team playerProcess RelatedTeam coaching and mentoring P to P processCommunicate with the clients payment teams on regular basis to understand the business requirementsCoordinating and managing requests sent from the Hub Project Coordinators.Delivering quality by ensuring accuracy and adherence to SOPs and quality logsBuilding working relationship with onshore partnersSupporting monthly management monitoring of the HCP Hub by tracking and reporting requests and deliveryDevelop understanding domain understanding over the period of time to add value and provide useful insightsWorking with team bringing best practices and helping each other on crunch time to meet client deliverablesGenerating insights by acquiring the domain knowledge and driving compliance in the payment processCompetencies and Skill SetPrevious experience in a Finance based process with demonstrated ability to identify and successfully resolve problems and issues is desiredHands on experience on CERPS P to P module process is preferredAnalytical bend of mind and should have the ability to identify process implications and flagging noncompliance itemsAbility to multi task and to work within a framework of standard processesAbility to grasp requirement and deliver as per understandingself motivated desire to learn quick adaptability able to work independently and under tight timelines Qualifications Graduate
Company Description WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Job Description Role Objective and PurposeThe Clients HCP Hub is a dedicated and centralized department for end to end execution of all processes and governance requirements for Health Care Professional and External Experts engagements The team at WNS is a virtual extended team that works in close association with the HCP Hub in supporting the activities The team sits under the Medical research and development umbrella in WNSKey Responsibility IndicatorsPeople RelatedTeam member training or support on knowledge document preparationMentoring team members and driving process efficienciesHigh work ethics proactive approach and sense of ownershipGood facilitation and communication skills focusing on customer requirementsSelf motivated and ability to work under pressure within a continually changing environmentAbility to see the big picture and capable of thinking beyond immediate area of responsibilityWorks in alignment with team objectives and is a team playerProcess RelatedTeam coaching and mentoring P to P processCommunicate with the clients payment teams on regular basis to understand the business requirementsCoordinating and managing requests sent from the Hub Project CoordinatorsDelivering quality by ensuring accuracy and adherence to SOPs and quality logsBuilding working relationship with onshore partnersSupporting monthly management monitoring of the HCP Hub by tracking and reporting requests and deliveryDevelop understanding domain understanding over the period of time to add value and provide useful insightsWorking with team bringing best practices and helping each other on crunch time to meet client deliverablesGenerating insights by acquiring the domain knowledge and driving compliance in the payment processCompetencies and Skill SetPrevious experience in a Finance based process with demonstrated ability to identify and successfully resolve problems and issues is desiredHands on experience on CERPS P to P module process is preferredAnalytical bend of mind and should have the ability to identify process implications and flagging noncompliance itemsAbility to multi task and to work within a framework of standard processesAbility to grasp requirement and deliver as per understandingself motivated desire to learn quick adaptability able to work independently and under tight timelines Qualifications Graduate