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Bean HR Consulting
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Human Resources Operations Manager

Human Resources Operations Manager

Bean HR Consulting

12 years

0 Lacs

Gurugram Haryana India

Posted:3 days ago| Platform:

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Skills Required

consulting leadership communication flexibility support escalation management checks data power query dashboarding reports efficiency workflow freshservice hris workday peoplesoft sap servicenow automation analytics migration payroll report design reporting

Work Mode

On-site

Job Type

Full Time

Job Description

We are hiring for Manager - HR Operations for Leading Global Consulting Firm - Gurugram

Role - Manager - HR Operations

Exp - 12-15 Years

Budget - 16-18L (Inc 10% VP)

Location - Gurugram /Hybrid

Notice Period - Max upto 30 Days

What you’ll bring

10+ years of overall experience with 5+ years recent hands‑on HR Operations leadership in a multi‑region environment.
High attention to detail; strong written and verbal communication; excellent organizational and stakeholder skills.
Demonstrated ownership and accountability; flexibility to support extended/variable hours when business or client needs demand.
Strength in RCA and escalation management; experience instituting quality checks and error‑reduction mechanisms.
Practical fluency in data tools—Power Query and BI dashboarding—for automating reports and deriving insights.
Experience driving efficiency via workflow tools/ticketing systems (e.g., Freshservice) and automation.
HRIS exposure to: Workday, PeopleSoft, UKG, SAP, ADP, Darwinbox, ServiceNow (or equivalents).

How we’ll measure success

Data quality and accuracy: sustained 99%+ accuracy on operational outputs; visible reduction in rework/error trends.
SLA performance: 95%+ adherence across intake queues, with cycle‑time improvements for key processes.
Automation and analytics: migration of priority manual reports to BI; adoption and usage by stakeholders.
Team capability: cross‑training coverage, quality improvements, and internal satisfaction feedback from HR/Business partners.

Tools and Platforms You’ll Touch

HRIS and payroll: Workday, PeopleSoft, UKG, SAP, ADP, Darwinbox (as applicable by region/client).
Ticketing/workflow: Freshservice (phased implementation).
Analytics and automation: Power BI, Power Query; standard report automation and dashboarding.
Org design and reporting: Insperity OrgPlus for structure changes and org visuals.

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