12323 Servicenow Jobs

Position Description At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Your future duties and responsibilities Your future duties and responsibilities Job Title: Service Now Developer Position: Senior Software /Lead Analyst Experience: 5 to 9 Years Main location: Bangalore/Chennai/Hyderabad Position ID: J0825-0251 Employment Type: Full Time Job Description/ Position Description Looking for ServiceNow professional with 5 to 9 years of experience in ServiceNow implementation, development and customizations. Works independently and as team player following SDLC best practices while developing and configuring ServiceNow applications. Should have worked in project based on Agile methodology and DevOps process. Possess Good communication skills. Job Role/ Your future duties and responsibilities Design, develop, and implement ServiceNow solutions for one or more of the following applications: ITAM, CSM, GRC, SPM, or HRSD. (Certification on these applications are preferred) Configure and customize ServiceNow workflows, UI policies, client scripts, business rules, and integrations. Troubleshoot and resolve issues related to ServiceNow applications and implement bug fixes efficiently. Develop and maintain REST/SOAP integrations between ServiceNow and third-party systems. Follow Agile methodology and DevOps processes in ServiceNow application development and enhancements. Collaborate with stakeholders to understand business requirements and translate them into scalable ServiceNow solutions. Ensure adherence to ServiceNow best practices, governance, and coding standards. Guiding and coaching the junior team members Participating in full life cycle development, including business analysis, systems documentation, coding, unit testing and quality control, deployment and support Ensuring development documentation is maintained and accurate Ensuring adherence to the Release and Change process Required Qualifications To Be Successful In This Role Essential Skills: 5 to 9 years of experience in ServiceNow development and implementation. Strong expertise in ServiceNow scripting, Flow Designer, Integration Hub, UI/UX customization, and Service Catalog development. Hands-on experience with ServiceNow platform administration, CMDB, Discovery, and MID Servers. Familiarity with Agile principles, DevOps Methodology. Excellent troubleshooting and communication skills. Developer tools: ServiceNow development, JavaScript, UI builder, Flow designer Applications Required Qualifications To Be Successful In This Role Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. The opportunity As a Guidewire Claims Support Engineer, you will be responsible for developing, implementing & supporting solutions within the Guidewire Claims Management module. In addition, you will engage in maintenance and support activities to fix production issues. You will work closely with business analysts, project managers, and other developers to ensure that our claims processing systems are efficient, effective, and aligned with business objectives. Your Key Responsibilities Provide Defect fixing Performce Root Cause Analysis and provide fixes Minor enhancements and code changes Manage the integration of Guidewire software with other external systems Design, modifies and implements Guidewire product suite Proactive monitoring Skills And Attributes For Success Deep understanding of Guidewire framework, implementation, architecture and components. Must have experience in GuideWire Claim Center 9.0 version+ Well versed in development streams - Configuration/Integration/Both Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) Implementation of Rules (including UI Validation) using GOSU scripting. Metadata Configuration of Rules (including UI Validation). Integration with External Systems and Guidewire Platform supported integration techniques. Working knowledge of Core Java, J2EE, XML, Web Services (SOAP/REST), ANT Strong in SQL, Spring, Hibernate, Castor, any Enterprise Messaging System Should have strong knowledge and experience on Tomcat and or Websphere/WebLogic Real time knowledge and experience on enterprise system integration, preferably from Insurance domain background. Experience in Insurance domain, preferably in Property & Casualty. Should have understanding and experience of software development best practices. Excellent business communication skills Excellent leadership skills Prior Client facing experience Experience with tools like Service-now, JIRA, soap-ui, eclipse IDE, SVN, Jenkins. Understand service management and change management activities, along with SLAa and estimator tools. Have exposure to working in shifts and on-call support. Should have worked on incident management and problem management. To qualify for the role, you must have Graduation or equivalent degree 5-8 years of work experience in Guidewire product Experience in production support Ideally, you’ll also have Application Maintenance & Support experience Exposure to tools like ServiceNow, ALM etc What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 140 + professionals to excel in Managed Services Support Opportunities to work with EY Adv-PI ASMS practice globally with leading businesses across a range of industries What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build high-quality, clean, scalable and reusable code by enforcing best practices around software engineering architecture and processes (Code Reviews, Unit testing, etc.) Work with the product owners to understand detailed requirements and own your code from design, implementation, test automation and delivery of high-quality product to our users. Implement software that is simple to use to allow customers to extend and customize the functionality to meet their specific needs Contribute to the design and implementation of new products and features while also enhancing the existing product suite Be a mentor for colleagues and help promote knowledge-sharing Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Experience in using AI Productivity tools such as Cursor, Windsurf, etc. is a plus or nice to have 6+ years of experience with Java or a similar OO language Experience with any of the modern UI frameworks like Angular, React or Vue Passion for JavaScript and the Web as a platform, reusability, and componentization Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations Analytical and design skills FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description We’re looking for a Staff Data Protection Engineer to lead and mature our Data Loss Prevention (DLP) and UEBA detection capabilities across cloud, endpoint, and email channels. You’ll be the go-to expert for building, optimizing, and tuning DLP rulesets , helping us accurately detect risky data movement, insider threats, and policy violations with minimal noise. Your work will directly impact how we protect our intellectual property, customer data, and confidential information. Key Responsibilities Design, build, and fine-tune DLP/UEBA rules and policies across various platforms (e.g., Microsoft Purview, Zscaler, CoSoSys , BigID etc.) End to End ownership of projects related to Insider Risk Management Develop high-fidelity detections for use cases Lead coverage gap analysis and continuously expand detection logic to new threat scenarios or business data types. Partner with Legal, Privacy, and Business Units to map data classifications to DLP policies. Work with Incident Response and Threat Hunting teams to improve alert triage workflows and reduce false positives . Collaborate with engineering teams to enable test environments and simulate DLP scenarios for validation. Produce documentation around policy design rationale, tuning decisions, rule changes, and test results. Qualifications Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 9+ years in Security Engineering, Data Protection, or Threat Detection roles Expert-level experience with DLP rule creation, tuning, and validation Familiarity with email, endpoint, and cloud data flows Ability to balance detection fidelity and business usability Strong written skills for documenting rule behavior, assumptions, and tuning decisions Familiarity with using Honey Tokens Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description Team & Role At ServiceNow, we embrace representation in and from all professional and personal backgrounds and cultures. This diversity inspires passion and creativity among our teams and propels innovation in our products. We are Design advocates who are responsible for leading the successful execution and delivery of flexible and holistic programs and processes to enable delightful product experiences. Design Program Managers are creative problem solvers and team leaders by nature, dedicated to building impactful relationships, improving team cohesion and creating efficiencies in the design process. Learn more about our team here https://www.linkedin.com/company/servicenow/life/userexperience/ What you get to do in this role: Work side-by side with some of the most innovative and collaborative product and technology leaders on high-visibility initiatives Responsible for taking company-wide, mission critical IT projects from original concept through final implementation Ensure adherence to processes, quality standards and deliverables so that your projects are delivered with machine-like predictability Create transparency through reports, dashboards, and status Help manage risks, dependencies and escalate impediments Help manage the team’s releases and navigating release requirements Use critical thinking skills to solve difficult and sometimes ambiguous problems Drive process improvements and create documentation to promote best practices Coordinate day to day activities required to deliver a great solution on time Qualifications Preferred Qualifications: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. 8+ years of project/program management experience in mid/large size companies, ideally on a design team Ability to build strong, trusting relationships with engineering leaders, product management, UI designers, technical architects, software development teams, stakeholders, and cross-functional development groups Outstanding communication and presentation skills Skilled at identifying waste and delays in end-to-end development, deployment, and release processes and driving continuous improvement across the organization. A proven ability to lead through influence High emotional intelligence to effectively manage a diverse team working in different environments Exceptional team building and team management skills, including interpersonal skills, conflict resolution, and negotiation Demonstrated competence in key engineering program management best practices: program planning, schedule construction and management; risk assessment & mitigation, change management, and predictive metrics Encourage, support, and guide continuous improvement of the team, its products, and processes An orientation for execution with a strong process and metrics focus Clearly communicate changes, requests, and deadlines to the teams and risks, status, progress, and decisions to stakeholders Basic Qualifications: 10+ years in engineering program management with a proven track record of leading complex programs A solid understanding of SDLC and release management practices in cloud-based SaaS product organizations SAFe Agilist or SAFe RTE certifications and 5+ years' experience as a SAFe RTE Preferred Qualifications SAFe SPC or Advanced SPC certifications Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Assistant Manager – Technology Services – Deloitte Support Services India Pvt. Ltd. Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization. Work you'll do A successful practitioner needs to be a multiskilled, able to work across multiple domains with a wide variety of stakeholders, with good project management, workgroup facilitation, written and verbal skills. All of these will be more critical in the role than deep technical knowledge of any one technical domain, though this role will also require a good broad knowledge and experience of IT, Technology, and Architecture. The ideal candidate will have a good understanding of Architecture in general, and preferably have been involved either in Enterprise or Solution Architecture work. Big 4 consulting experience will be especially valuable, as will understanding of how Deloitte and DT operates. The team Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived. Qualifications Requirements Experience as an end user with ServiceNow, SharePoint, Office 365, and RPA Hand-on experience in creating reports using Excel, PowerPoint & ServiceNow Experience in managing & leading operational service management processes with the help of various stakeholders Implementation and execution of internal projects within the team, preparing knowledge documents for future use Proven ability to articulate ideas clearly and concisely in both written and verbal formats, ensuring effective communication with stakeholders at all levels Experience leading and managing workgroup sessions, developing and maintaining strong relationships with stakeholders Experience acting as a liaison between technical and non-technical teams, ensuring clear and effective communication Proven track record of conveying complex data or concepts using slides, infographics etc. Demonstrated expertise in project management Proven ability to design, implement, and manage enterprise-wide architecture frameworks and solutions. Prior experience working in a high-caliber professional service environment Preferred At least 5 years in a variety of IT Technology roles (Software Development, Infrastructure, Cyber) Prior experience working with one of the Big 4 consulting firms (Deloitte, PwC, EY, KPMG) Experience: 6-8yrs Our purpose Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our people and culture Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work. Professional development At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India. Benefits to help you thrive At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you. Recruiting tips From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Requisition code: 308450

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. The IT Software Asset Management Sr 1. is responsible for handling the day-to-day platform operations of RSM’s SAMPro framework. This role involves creating integrations, quality assurance reviews and configuring SAMPro features. The position requires effective communication and collaboration with other analysts, developers and IT stakeholders of the framework. In addition to these responsibilities, the Software Asset Management Sr. will provide related support to other (hardware, cloud) Asset Management staff within ServiceNow. Creates integrations, with a focus on SaaS tools for both IT & LOB software. This includes pre-built integrations and customized APIs. Actively seeks process improvement opportunities with a focus on automation for the SAM and VM teams. Frequently partners within and outside IT for solutions and implements/drives change to accelerate SAMPro adoption firmwide. Completes quality assurance reviews of SAMPro, HAM and other ServiceNow-related stories. May act as an IT Vendor Manager for the purposes of the ServiceNow relationship. Similarly, may require working on behalf of the firm with other 3rd party vendors when working on integrations. Acts as a developer for moderate HAM or ITAM workloads, as appropriate. Other duties as assigned EDUCATION/CERTIFICATIONS (MUST NOTE REQUIRED OR PREFERRED) Bachelor’s Degree in Information Technology or related business concentration preferred ServiceNow CSA certification preferred; additional developer certifications will be considered, including: Certified Application Developer Certified Implementation Specialist (CIS) in SAM ITAM or similar discipline certification preferred Equivalent experience will be considered TECHNICAL/SOFT SKILLS (MUST NOTE REQUIRED OR PREFERRED) Good understanding of software licensing and compliance required Excellent Microsoft Office skills required Ability to work independently and as part of a team required High degree of professionalism required Demonstrated excellent interpersonal and communication skills required EXPERIENCE (MUST NOTE REQUIRED OR PREFERRED) 6-8 years of experience with SAMPro required. Experience with QA is preferred. IT Asset Management or IT Procurement experience is helpful. Any experience with ITAM or HAM in additional to SAM is preferred. Related experience is preferrable in a large-scale technology environment required LEADERSHIP SKILLS (MUST NOTE REQUIRED OR PREFERRED) Self-starter capability required Ability to build partnerships outside of tactical team required ServiceNow acumen required At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role : Assist with month-end, quarter-end and year-end corporate accounting close activities- including preparation of journal entries and account reconciliations. Prepare expense accruals journal entries and workpapers. Prepare balance sheet reconciliations for prepaid expenses and accrued expenses. Prepare flux analysis for certain account balances Preparation of deliverables and responses for external audit queries. Work on ad-hoc projects to optimize the accounting process. Maintain a working knowledge of ServiceNow’s accounting policies to properly account for all programs and transactions Work with various teams including Accounts Payable, Treasury team, US Accounting, and other teams to ensure completeness, accuracy, and timeliness of global accounting data and financial statement results. Work with a distributed workforce (e.g., international employees in US and Ireland Qualifications To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. Minimum experience of 5 to 7 years in corporate accounting (or similar) accounting roles in multi-national GCCs Experience working in a deadline-driven environment with the ability to adapt to change and manage change effectively within your team or organization. Strong project management and process improvement skills Experience with SAP (or other large ERP system) is strongly preferred Demonstrated ability to contribute to a high performing team in a collaborative and complex environment Ability to identify discrepancies and implement corrective actions Proven ability to identify and drive process and system improvements Excellent written and verbal communication skills FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto 'Make Life Simple' inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. Join us to shape the future of digital payment in India and unlock your full potential. What’s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose- The role is responsible to drive Finance & Sourcing projects & initiatives & Ensure end to end support .Also responsible for Audit compliance & Drive Scoping, Solution , Delivery implementation and adoption of enterprises capabilities across on Oracle application. Role Accountability SME - Finance and Sourcing .End to end Project Management, leading projects and ensuring quality delivery.Also Multi Tasking - Multi project management at same time Project Management & Delivery New Finance leasing platform setup CFR- Consolidated Financial Planning platform setup - Stat & IND AS reporting DC Migration across finance & sourcing applications AP process simplification New Setups DR Build & Setup for SNAPS , TESLA DR coordination for integrated applications- IDAM , Enterprise Portal OS upgrade across SNAPS & TESLA - End of Support on OS Major DB upgrade across financial & sourcing applications Concur - Pre Trip Auth ; Drive & Budgeting Employee Expense spend New Applications Company Secretary Trading Application Budget Management Enterprise Invoicing Portal Host to host Application Setup for Finance Transition projects to support and ongoing management post closures Lead Support Engagement across Finance & Sourcing Application Resolve Incidents and Service Request, Including end user complaints RCA's, Key Performance Indicators, Performance Dashboard,CMR's and Release Mgmt. Cycle Work with business to find continuous business process improvement opportunities Manage the support team and ensure SLA adherence for Incidents and SR raised by users. Lead day to day operations of ERP support delivery team. Set direction, priorities and expectations for the team. Provide necessary coaching, mentoring, development planning Oversees the deliveries by Support and Project team. Partnering with business and IT leaders to analyze requirements and design solutions. Manage and collaborate with IT team to design, build and implement solutions that achieve successful business outcomes. Spearheading design , delivery and support of developments in various phases of projects such as scoping and planning , details design, build and test. Arrange for Cross functional sessions to facilitate a better understanding of the complete business life cycle by respective department. Proactively work to improve existing support procedures, processes, and tools. Ensure required support is provided to critical financial activities (i.e. Month end, Audit etc.). Ensure P1 and P2 incidents have proper RCA and implement the learnings Ensure IT audit completes with no major observation Ensure compliance to Change mgmt. process governance Publish Support KPI to stakeholders Measure of Success: Customer satisfaction scores (CSAT) SLA compliance rates Incident response and resolution times Net Promoter Score (NPS) Employee satisfaction and retention rates Effectiveness of service improvement initiatives Churn rate of customers Technical Skills / Experience / Certifications Adherence to the agreed SLAs related to services, quality, capacity and availability Minimum disruption/downtime to user Customer Satisfaction ratings received by service recipients / business users Adherence to Organizational IT policies & Processes Competencies critical to the role Beach or equivalent from reputed institution Minimum 6-8 years of professional experience of ERP support at Lead/Manager role in Indian MNC Techno-functional role expertise where 70% is functional and 30% is Technical. Skilled in understanding finance, Tax & sourcing needs and providing quality customer service Experience with ServiceNow or other IT Service Management Software preferred Excellent oral and written communication skills in English. Ability to communicate effectively with both internal and external customers and suppliers, including both technical and non-technical stakeholders. Strong interpersonal skills, especially a customer service-oriented attitude Ability to multitask with strong attention to detail, organization, and time management Ability to adapt to shifting priorities, demands, and timelines. Qualification Beach or equivalent from reputed institution Preferred Industry Experience working with BFSI organization / Ecommerce organization

Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. WoodMac.com Wood Mackenzie Brand Video Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committed – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Role Purpose Entitlement Lead Specialist is responsible for providing operational support in ensuring product entitlement is correctly set up and maintained, and related systems are working effectively and continuing to meet the needs of the business. This role serves as key liaison between internal departments such as Research, Sales, Marketing, and Technology. Main Responsibilities Product Entitlement: Serve as a subject matter expert on entitlement policies and procedures Lead and coordinate the operation and development of the entitlement system and processes used to deliver content and access to clients Ensure that content and tools published on the portal are correctly entitled and accessible to clients in line with their subscriptions Work closely with Research Operations and Product Teams to fully define requirements for the introduction of new or enhancements of existing products and content Partner with key stakeholders including Sales, Finance, Technology to investigate and resolve entitlement-related issues Ensure specific actions are delivered within the accepted timeframes of each project Work with Product Teams to ensure entitlement is signed off and periodically reviewed Troubleshoot issues in accordance with agreed SLAs/KPIs and escalation procedures Provide day-to-day support for other entitlement-related queries and requests Act as an SME on specified projects, ensuring the needs of the Entitlement team and wider Sales team are represented, and ensuring core tasks are fully delivered Process Definition & Improvement: Ensure processes are clearly documented, maintained, with user guides created and shared where appropriate Participate in the design and delivery of internal training, as well as provide ad hoc learning support to the business Support ongoing process and system improvement activity, including gathering internal user feedback, as well as participating in design, implementation, testing and rollout activities Identify and implement process improvements to optimise entitlement accuracy and efficiency Train and support junior staff or other departments on entitlement protocols To continually encourage best practice use of systems and processes by the business Knowledge and Experience Candidates should be confident and professional with 5+ years' experience of working in either a client-facing or process-driven environment. A strong commercial focus and excellent organisational and IT skills, as well as flexibility and good time management are essential to succeed in this role. Key Competencies A commitment to excellence, providing high-quality level of service to internal customers Excellent problem-solving skills Attention to detail and accuracy Building and maintaining relationships Facilitating prompt and seamless communication among team members Managing multiple tasks, multiple contacts and co-ordination with multiple teams Organising complex actions and ensuring that they are followed through Strong organisation and planning skills and the ability to manage own workload within sometimes tight timescales Excellent IT skills (Word, Excel, PowerPoint) Strong working knowledge of entitlement or license management platforms (e.g. Salesforce, ServiceNow, Jira) About Wood Mackenzie Wood Mackenzie is the global data and analytics business for the renewables, energy, and natural resources industries. Enhanced by technology. Enriched by human intelligence. In an ever-changing world, companies and governments need reliable and actionable insight to lead the transition to a sustainable future. That’s why we cover the entire supply chain with unparalleled breadth and depth, backed by over 50 years’ experience. Our team of over 2,400 experts, operating across 30 global locations, are enabling customers’ decisions through real-time analytics, consultancy, events and thought leadership. Together, we deliver the insight they need to separate risk from opportunity and make confident decisions when it matters most. Expectations Build and maintain impactful relationships beyond our team Strong communication skills with ability to present clear information Ability to make timely decisions and take action A high level of attention to detail Good organisation and time management skills, with the ability to work autonomously Ability to elicit stakeholder requirements Confident, self-motivated, professional, proactive, and entrepreneurial We are a hybrid working company and the successful applicant will be expected to be physically present in the office at least 2 days per week to foster and contribute to a collaborative environment, but this may be subject to change in the future. While this is expected to be a full-time role, part-time or flexible working arrangements will be considered Wood Mackenzie Values Inclusive – we succeed together Trusting – we choose to trust each other Customer committee – we put customers at the heart of our decisions Future Focused – we accelerate change Curious – we turn knowledge into action Equal Opportunities We are an equal opportunities employer. This means we are committed to recruiting the best people regardless of their race, colour, religion, age, sex, national origin, disability or protected veteran status. You can find out more about your rights under the law at www.eeoc.gov If you are applying for a role and have a physical or mental disability, we will support you with your application or through the hiring process.

Position Overview: As an Integration Specialist , you will be responsible for configuring, integrating, and optimizing PSA systems to support our business operations. You will collaborate with cross-functional teams to ensure seamless workflows, automated processes, and efficient ticketing systems that enhance service delivery and client onboarding. Key Responsibilities: Configure, customize, and maintain PSA platforms (e.g., ConnectWise Manage, ServiceNow, Jira). Design and implement workflow automations to streamline business processes. Manage ticketing system setups, escalation paths, and service-level agreements (SLAs). Support integrations between PSA platforms and other business systems (CRM, ERP, communication tools). Collaborate with stakeholders to define requirements and translate them into functional solutions. Oversee client onboarding processes within PSA systems, ensuring accuracy and efficiency. Monitor system performance, troubleshoot issues, and provide technical support. Maintain documentation of configurations, integrations, and workflows. Qualifications & Skills: Proven experience working with PSA platforms such as ConnectWise Manage, ServiceNow, Jira, or equivalent. Strong knowledge of workflow automation, ticketing systems, and system integrations. Experience with APIs, data mapping, and integration tools. Excellent analytical and problem-solving skills. Strong communication and documentation skills. Ability to manage multiple priorities and meet deadlines. Preferred Qualifications: Certification in any PSA platform (e.g., ConnectWise Certified Professional, ServiceNow Certified System Administrator). Experience in IT services, managed services, or professional services environments. Job Type: Full-time Pay: ₹309,978.79 - ₹668,308.03 per year Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Shift availability: Night Shift (Preferred) Work Location: In person

Experience- 5-12 years Location- Jamshedpur, Mumbai, Pune, Noida Job Description: We are looking for a dedicated and experienced Oracle EBS Finance Functional Consultant with 5+ years of hands-on experience in Oracle E-Business Suite (EBS) R12. The ideal candidate will have deep functional expertise across Financial modules such as Accounts Payable (AP), Accounts Receivable (AR), General Ledger (GL), India Localization (India GST/Taxes), and Fixed Assets (FA) . The role involves working closely with business users, support teams, and Oracle support to ensure seamless finance operations. This position has to be fulfilled for TCL Jamshedpur location. Skills are Finance Functional (70/80%) + Technical skills (30/20%) Key Responsibilities: Provide end-to-end functional support for Oracle EBS R12 Finance modules: AR, AP, GL, FA, and India Localization (including GST & TDS) . Manage day-to-day incident resolution and service requests using platforms such as ServiceNow. Reproduce and analyze issues in test environments for root cause analysis (RCA). Coordinate with Oracle Support for SRs, data fix requests, and participating in Oracle Web Conferences (OWC). Collaborate with business users to gather requirements and test new functionalities or enhancements. Support Month-End and Year-End Closure activities to ensure timely and accurate financial period closing. Perform GL reconciliation between multiple instances (e.g., BOLT and Plant instances). Handle configuration changes, setups, and minor customizations to meet business requirements. Interact with cross-functional teams including DBA, Technical, and Global Support teams to coordinate solutions. Participate in meetings with Project Managers and stakeholders for status reporting and issue tracking. Provide user training and documentation as needed for new processes or system changes. Required Skills & Experience: 5+ years of Oracle EBS R12 Finance Functional experience. Strong hands-on expertise in AP, AR, GL, FA , and India Tax (GST/TDS) modules. Experience with incident management tools such as ServiceNow (SNOW) . Sound understanding of financial accounting principles and period closure processes. Ability to analyze, document, and test business requirements. Experience in coordinating with Oracle for issue resolution (SRs, patches, OWCs). Good knowledge of functional setups and configurations in EBS. Strong problem-solving and communication skills. Job Types: Full-time, Permanent Pay: From ₹1,200,000.00 per year Application Question(s): How many years of total experience do you currently have? How many years of experience do you have in Oracle EBS Finance? How many years of experience do you have with India Localization (including GST & TDS)? What is your current annual CTC? What is your expected annual CTC? What is your notice period (in days)/ mention the remaining days if serving the notice period? Have you ever applied or attended the interview in Birlasoft? What is your current and preferred location?

locations Chennai (Flexible) time type Full time posted on Posted Today job requisition id JR108293 Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. This job description is a template for job requisitions please make sure to update according to the position you are hiring for Job Description Job title: Enterprise Platform Engineer Reports to: Richard Garner Location: Chennai, India (remote) Summary: We are seeking an experienced Enterprise Platform Engineer to manage, maintain, and optimize a suite of enterprise tools and platforms. In addition, act as an escalation point for our Managed Service Provider and implement enhancements and project delivery requests. Responsibilities include managing the administration of critical enterprise tools including Jira, Confluence, SharePoint, Messaging (Exchange/Mimecast), Globalscape/SFTP, Power Automate, and other cloud-based applications and optimizing workflows through automation. This role is central to ensuring seamless connectivity across systems, enhancing productivity, and maintaining the operational integrity of enterprise tools and platforms. Key Responsibilities: Ability to diagnose highly complex platform-related issues and work with internal teams and vendors for resolution. Provide ongoing guidance to the L2 Managed Service Provider to solve end user incidents and platform related issues. Conduct knowledge-sharing sessions to the Managed Service Provider. Maintain and update SOPs for L3 enterprise tools and platform management. Identify and implement process improvements for increased efficiency with the suite of enterprise tools including Jira, Confluence, SharePoint, Messaging (Exchange/Mimecast), Globalscape/SFTP, Power Automate, Power Apps, and other enterprise applications. Resolve escalated incidents from the Managed Service Provider and coordinate with third-party vendors when additional support is required. Develop and maintain scripts and automation solutions to improve efficiency in tool administration and reoccurring tasks. Work with internal teams to integrate platform tools with other solutions. Collaborate with cross-functional teams to understand requirements and implement improvements for scalable and repeatable processes. Monitor tool usage to help define licensing needs and guide cost optimizations efforts. Minimum Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field; equivalent work experience may be considered. 2+ years working with enterprise tools and managing complex integrations for large organizations. Strong analytical, problem-solving, and documentation skills. Excellent communication with the ability to collaborate effectively with technical and non-technical teams to resolve incidents and improve services. Demonstrated ability to drive change and implement process improvements. Certification with ITIL Foundations or familiarity with ITIL processes and ServiceNow ticket management workflows. Ability to work collaboratively in an Agile/DevOps environment. Experience with corporate applications such as Jira, Confluence, SharePoint, Figma, Lucid, Asana, Messaging (Exchange/Mimecast), Globalscape is preferred. If a Genesys employee referred you, please use the link they sent you to apply. About Genesys: Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com . Reasonable Accommodations: If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com . You can expect a response within 24–48 hours. To help us provide the best support, click the email link above to open a pre-filled message and complete the requested information before sending. If you have any questions, please include them in your email. This email is intended to support job seekers requesting accommodations. Messages unrelated to accommodation—such as application follow-ups or resume submissions—may not receive a response. Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics. Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

Job Title: L2 Support Engineer Location: Gandhianagar, Gujarat Job Type: Full-time (US Shift) About Us: Bizaccounting support PVT LTD is a company managing Backoffice operations for a client in USA . We pride ourselves on delivering exceptional service and technical excellence to our clients. Position Overview: We are seeking a skilled L2 Support Engineer to provide advanced technical support and resolve complex issues escalated from the Level 1 support team. You will act as the bridge between end-users and higher-level engineering teams, ensuring timely resolution, clear communication, and excellent customer satisfaction. Key Responsibilities: Handle escalated technical issues from L1 support, ensuring prompt diagnosis and resolution. Troubleshoot and resolve hardware, software, and network-related problems. Collaborate with product, development, and infrastructure teams to resolve deep-rooted issues. Analyze recurring incidents and recommend long-term solutions or process improvements. Document solutions, create knowledge base articles, and share best practices with the team. Monitor systems and perform proactive maintenance to prevent downtime. Maintain high customer satisfaction through clear communication and follow-up. Requirements: 2+ years of experience in IT support, helpdesk, or related technical role. Strong troubleshooting skills in Windows/Linux environments, networking, and common enterprise applications. Familiarity with ITIL processes (Incident, Problem, and Change Management). Experience with remote support tools and ticketing systems (e.g., ServiceNow, Jira, Zendesk). Ability to work under pressure and manage multiple priorities. Excellent verbal and written communication skills. Preferred Qualifications: Certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or ITIL Foundation. Scripting or automation experience (e.g., PowerShell, Bash). Benefits: Competitive salary and performance-based bonuses Health, dental, and vision insurance Paid time off and flexible working arrangements Career growth opportunities and training programs Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Paid sick time Paid time off Ability to commute/relocate: Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person Expected Start Date: 15/09/2025

Data, Analytics, Reporting and Tools (DART) team is a core unit serving all of Global Operations with a mandate to enhance decision making by maximizing data analytics capabilities to transform information into insights and better outcomes. This data and analytics driven approach plays a pivotal role within Operations to enable how we deliver projects, confirming to our goals related to on-time, on-budget and with highest levels of customer satisfaction. Under the direction of department and company leadership, implements and maintains a comprehensive suite of metrics and key performance indicators (KPIs) to monitor functional, departmental, customer, product and project level execution. Uses expertise in data visualization and analytics to develop dynamic online reports for monitoring and forecasting operational performance. KEY ACCOUNTABILITIES 1. Study, analyze and understand business requirements in context to business intelligence. 2. Build and optimize data pipelines using Python, Spark, and SQL to prepare data for analysis. 3. Develop and implement machine learning models to identify patterns, anomalies, and opportunities for automation. 4. Create interactive dashboards and visualizations using BI tools that communicate key insights effectively. 5. Create data visualization and reporting solutions in collaboration with the service delivery team. 6. Identify and track relevant metrics that provide meaningful business intelligence. 7. Design and create dynamic online reports using SQL, XML, MS Power Bi, and/or Qlik Sense 8. Partner as needed with the technical development team in the design of the database and data structures to optimize reporting of data. 9. Spot key performance indicators with apt objectives. 10. Analyze pervious and present data for better decision-making. Support data-driven decision making by presenting clear, actionable findings. 11. Develop strong data documentation about algorithms, parameters and models. 12. Provide a high-quality service and on time delivery of report sets for operational leadership. 13. Maintain the primary portal that hosts operational metrics and KPIs. 14. Implement, collate, and disseminate scorecards and standard reports for customers and projects. DECISION MAKING AND INFLUENCE 1. Will be required to make decisions on the best technical approach to implement communicated and/or documented requirements. 2. Will use knowledge and skills to derive solutions that meet service delivery needs and expectations. KNOWLEDGE, SKILLS & ATTRIBUTES Essential 1. Master’s degree in computer science, mathematics, statistics, programming, related degree or equivalent work experience 1. 6+ years advanced SQL, Python, Spark for large-scale data processing 3. 5+ years of data analytics and advanced data visualization toolsusing BI tools (Power BI, Tableau, Looker, etc.) 4. Experience working with data from Snowflake Data Lake or similar cloud-based data platforms 5. Deep understanding of Jira or ServiceNow or Financial Force and SDLC process, metrics and measures 6. Demonstrated skill in building dashboards and visualizations using BI tools (Power BI, Tableau, Looker, etc.) 7. Ability to communicate effectively to senior management teams. 8. Able to provide succinct and accurate feedback regarding progress and outcomes. 9. Ability to work under rapid timelines with changing priorities; remains calm under pressure and can handle multiple tasks at any one time. 10. Knowledge of cloud computing platforms (AWS, Azure, GCP) 11. Knowledge of deep learning frameworks like TensorFlow, Keras, or PyTorch. 12. Understanding of data governance and data quality best practices Desirable (maximum 5): 1. Ability to work across functions in a matrix organization. 2. Experience working in cross-functional teams in fast-paced environments 3. Familiarity with agile methodologies and collaborative development practices 4. Shows creativity in presenting data insights through effective visualizations 5. Maintains a continuous learning mindset, staying updated with emerging technologies and techniques in data science We know that everyone has different wants and needs, which is why along with a highly competitive base salary we support our people and their loved ones with a variety of perks and benefits. As part of our team some of the benefits you can expect to receive are: Medical Insurance, Group Accidental Coverage/Insurance, Group Term Life Insurance Company Paid Subscription to Calm – The #1 app for mental fitness. Employee Referral Program – Bring the Best to Signant Health and earn a reward. Wellness Program – Participate in challenges and earn points for rewards. Proof! – Signant’s Employee Recognition Program where you can accumulate points to redeem exciting merchandise, gift cards, tickets, and more. Burn Along – Digital fitness and wellness platform Does this sound like something you’d like to explore? Then we’d love to hear from you! To apply, please submit your CV and a cover letter letting us know why you think you’d be perfect for this role. We will begin reviewing submissions during the application period and will fill the vacancy as soon as a suitable candidate is identified. Please note that Signant does not accept unsolicited resumes from Third Party vendors. #LI-AB1 At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. At Signant Health, accepting difference isn’t enough—we celebrate it, we support it, and we nurture it for the benefit of our team members, our clients and our community. Signant Health is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.

Locations Noida, India / Bengaluru, India Country India Contract type Permanent Work pattern Full Time Market Various Discipline Digital design Job ref 9534 Recruiter contact Shael Bansal Role Profile: The ideal candidate will blend strong project management discipline with a deep understanding of digital technologies, client needs, and agile practices. This role will drive deliveries to the North American region in the India digital team, ensuring timely delivery. The role will lead the planning, execution and monitoring of digital projects. Key Accountabilities: Ensuring technical solutions align with requirement, business needs. Successful delivery of objectives and project milestones to development teams. High client satisfaction through effective stakeholder management, proactive communication across all project phases and quality outcome Risk management - Prompt identification, assessment and mitigation of project risks and roadblocks. Key Responsibilities: Develop and maintain comprehensive project plans, schedules, incorporating risk management, resource allocation and milestone tracking. Define project scope, goals and deliverables that support business objectives. Provide technical guidance and solutions, Coordinate with cross-functional teams, developers, stakeholders and regional (North American) digital team and business teams. Oversee day to day digital service delivery activities ensuring timely and quality delivery . Proactively identify and resolve project issues and risks, applying expert problem-solving skills. Manage digital service inquires & queues in the ServiceNow platform. Regularly report on project health, milestones, and status to stakeholders. Stay up-to-date with digital trends, tools, and technologies relevant to the service line. Education: Bachelors in information technology, Computer Science, or related field. Masters is a plus. Project management certifications like PMP or PRINCE2, agile certifications such as SAFe® is mandatory. Experience: Overall 10 -12 years in IT/digital - development, testing, support with a minimum of 5 years in IT project management. Demonstrated experience in navigating complex technical environments and delivering solutions working with global teams Knowledge/Skills: Deep understanding of IT/Digital support, project management and best practices. Team management skills, capable of motivating and guiding diverse teams. Advanced problem-solving capabilities with a customer centric mindset is preferred. Mandatory Provide hands on support, working with North American clients, in U.S. business hours as required to resolve project and open ticket issues. Take charge attitude, with strong communications skills. Experience with Agile/Scrum, project management tools, and the ServiceNow platform. We can offer (subject to Company’s policy): Agile and safe working environment Competitive annual leave and sick leaves Group incentive scheme Group term life insurance, Workmen’s compensation and Group medical insurance coverage Short and Long-term Global employment opportunities Global collaboration and knowledge sharing Digital Innovation and Transformation Equality, diversity and inclusion We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.

We are looking for a highly skilled and motivated Help Desk Support Engineer to provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. The Help Desk Support Engineer will play a critical role in resolving technical issues, ensuring smooth IT operations, and providing excellent customer service. Key Responsibilities : Provide first-line technical support via phone, email, and chat for end users on a variety of IT-related issues, including hardware, software, network, and application problems. Troubleshoot and resolve issues related to operating systems, hardware configurations, software applications, and network connectivity. Document issues and resolutions in the IT ticketing system to ensure proper tracking and resolution of incidents. Escalate complex issues to the appropriate IT department or senior support staff. Install, configure, and maintain computer hardware, software, and peripherals. Perform system backups, software updates, and security patches. Assist in the setup and deployment of new hardware and software systems for users. Maintain knowledge base and user manuals to assist with self-service and improve support efficiency. Monitor and maintain the performance of internal systems to ensure uptime and availability. Provide training to end-users on how to use software and systems effectively. Ensure adherence to company policies and procedures regarding data security, software licensing, and user access. Qualifications : Education & Experience : Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent work experience). Proven experience (1-3 years) in a Help Desk, Technical Support, or IT Support role. Knowledge of operating systems (Windows, macOS, Linux) and basic network configurations. Experience with Active Directory, Office 365, and remote support tools. Familiarity with ITSM tools and ticketing systems (e.g., ServiceNow, Jira, Zendesk). Skills & Abilities : Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Ability to work under pressure and handle multiple issues simultaneously. Strong attention to detail and ability to document issues and solutions accurately. Basic understanding of networking concepts such as DNS, DHCP, and VPN. Desirable Skills : IT certifications (e.g., CompTIA A+, ITIL, Microsoft Certified Professional) are a plus. Experience with hardware repairs or system imaging and cloning tools. Familiarity with remote desktop tools and system management platforms. Work Environment : This role may require occasional after-hours or weekend support, depending on business needs. Comfortable working in a fast-paced environment with a focus on customer satisfaction. Job Type: Full-time Pay: ₹24,842.75 - ₹26,129.11 per month Ability to commute/relocate: Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Help desk: 2 years (Required) Language: English (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

Key Skills: ServiceNow HRSD (Human Resources Service Delivery) HR Business Analysis Knowledge Management & Documentation PowerPoint Presentation Design Dashboard Creation (Excel, Power BI, etc.)

ServiceNow HRSD Developer - India - 6 months+ We are seeking a ServiceNow HRSD Developer to design, develop, and implement solutions within the ServiceNow HR Service Delivery (HRSD) module to enhance HR processes and employee experiences. Key Responsibilities Develop and configure HRSD modules (case management, employee service center, onboarding) to meet business needs. Customize applications using JavaScript, HTML, CSS, and ServiceNow APIs for HR system integrations. Build and optimize workflows, business rules, and scripts to automate HR processes. Collaborate with HR and IT teams to gather requirements and deliver solutions. Conduct testing, support UAT, and deploy HRSD solutions. Provide ongoing support, troubleshoot issues, and enhance existing applications. Follow ServiceNow best practices and maintain technical documentation. Experience Bachelor’s degree in Computer Science, IT, or related field, or equivalent experience. 3+ years of ServiceNow development experience, with 1-2 years in HRSD. ServiceNow Certified Application Developer or HRSD Implementation Specialist (preferred). Proficient in ServiceNow scripting, APIs, Flow Designer, and HR system integrations. Strong problem-solving, communication, and collaboration skills. Knowledge of ITIL and Agile methodologies. If interested, please apply with your latest CV!

This job is with Jabil, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. Job Summary This role serves as a strategic liaison between IT and business units, driving alignment between technology solutions and business goals, while also overseeing the effective handling of Major Incidents (MI) and Problem Management (PRB) processes. As a trusted advisor, the role provides strategic consulting, ensures high-quality IT service delivery, and leads the resolution and prevention of critical IT issues through cross-functional collaboration, process governance, and continual improvement. Key Responsibilities Strategic IT Partnership & Business Engagement Serve as the primary point of contact between IT and business units, ensuring alignment of IT services with business needs and strategic objectives. Advocate for both the business and IT by facilitating requirements definition, translating business needs into technical solutions, and championing IT capabilities. Drive stakeholder engagement, manage expectations, and ensure high satisfaction with IT services. Advise on risks, costs, benefits, and impacts of proposed solutions on business outcomes and operations. Facilitate strategic roadmapping and prioritize IT initiatives accordingly. Monitor IT performance and report progress to stakeholders regularly (monthly, quarterly, annually). Understand financial KPIs and ensure IT investments align with desired business results. Promote collaboration between IT, Operations, Finance, and Business Units. Major Incident (MI) Management Oversee end-to-end MI processes, ensuring timely and effective resolution of high-priority (P1/P2) incidents. Lead a team of strategic partner MI managers, providing coaching and ensuring compliance with IT policies and procedures. Collaborate closely with technical teams (infrastructure, applications, cloud, vendors, and sites) to resolve incidents within SLA targets. Step in during critical incidents to minimize business disruption. Drive stakeholder communication for high-visibility incidents, providing clear, consistent updates. Prepare and present monthly SLA and performance reports based on inputs from managed service providers. Ensure thorough documentation and knowledge capture to strengthen future MI handling. Utilize and optimize ServiceNow platform for incident tracking and dashboard reporting. Problem Management Supervise PRB managers and ensure quality root cause analysis and the implementation of permanent solutions. Maintain and improve the Known Error Database (KEDB) and monitor long-term solution effectiveness. Utilize methodologies such as 8D, 5 Whys, Fishbone Diagrams, and Is/Is-Not analysis for in-depth problem investigation. Interface with related IT service management processes to ensure seamless integration and support proactive incident prevention. Drive continual improvement initiatives and process optimization, leveraging AI and automation where possible. Foster a culture of accountability, service excellence, and continuous learning within the PRB team. Qualifications & Experience Strong technical and strategic acumen, with a proven ability to align IT services with business objectives. Extensive experience in global IT project and service management. Strong stakeholder management and communication skills. Demonstrated leadership in managing cross-functional teams and vendor relationships. Expertise in major incident and problem management practices. In-depth knowledge of root cause analysis methodologies and continuous improvement tools. Strong understanding of IT policies, licensing, contracts, and compliance. Familiarity with ServiceNow and related ITSM platforms. Work location: Remote role to be based in Europe. BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver's license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients' satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have: Moderate-level experience in managed services roles handling cross-technology infrastructure. Knowledge of ticketing tools, preferably ServiceNow. Familiarity with ITIL processes and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into account. Ability to work longer hours when necessary and adapt to changing circumstances with ease. Proven ability to communicate effectively and work across different cultures and social groups. Positive outlook and ability to work well under pressure. Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience. Bachelor's degree in IT/Computing or equivalent work experience. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients' IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients' satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have: Moderate-level experience in managed services roles handling cross-technology infrastructure. Knowledge of ticketing tools, preferably ServiceNow. Familiarity with ITIL processes and experience working with vendors and third parties. Proficiency in planning activities and projects, taking changing circumstances into account. Ability to work longer hours when necessary and adapt to changing circumstances with ease. Proven ability to communicate effectively and work across different cultures and social groups. Positive outlook and ability to work well under pressure. Commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience. Bachelor's degree in IT/Computing or equivalent work experience. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Cyber Managed Service -Threat Detection and Response - Security Orchestration, Automation and Response - Sentinel SOAR - Senior KEY Capabilities: Excellent teamwork skills, passion and drive to succeed and combat Cyber threats Working with the customer to identify security automation strategies and provide creative integrations and playbooks. Work collaboratively with other team members to find creative and practical solutions to customers’ challenges and needs. Responsible for execution and maintenance of Sentinel SOAR related analytical processes and tasks Management and administration of Sentinel SOAR platform Developing custom scripts and playbooks to automate repetitive tasks and response actions. Experienced developer with at least 2 + yrs of experience using Python programming language, REST API and JSON. Must have basic SQL knowledge. Knowledge on Incident Response and Threat Intelligence tools. Creation of reusable and efficient Python-based Playbooks. Use Splunk SOAR platform to enable automation and orchestration on various tools and technologies by making use of existing or custom integration Partner with security operations teams, threat intelligence groups and incident responders. Should have worked in a security operations center and gained understanding of SIEM solutions like Splunk, Microsoft Sentinel and other log management platforms. Having experience in Splunk content development will be an added advantage Willing to learn new technologies and take up new challenges. Assist in developing high-quality technical content such as automation scripts/tools, reference architectures, and white papers. Good grasp in conceptualizing and/or implementing automation for business process workflows Knowledge in Network monitoring technology platforms such as Fidelis XPS or others Knowledge in endpoint protection tools, techniques and platforms such as Carbon Black, Tanium, Microsoft Defender ATP, Symantec, McAfee or others Should be able to assist, support and mitigate production issues. Should have the capability to work with partners and client stack holders to full fill their asks Ability to Coordinate with Vendor to incident closure on according to the severity Review, assess, benchmark and develop issue remediation action plans for all aspects of an engagement. Qualification and experience: Minimum of 3+ years’ experience in cyber security with a depth of network architecture knowledge that will translate over to deploying and integrating Sentinel SOAR solution in global enterprise environments. Experience working in ServiceNow SOAR is also an added advantage Strong oral, written and listening skills are an essential component to effective consulting. Strong background in network administration. Ability to work at all layers of the OSI models, including being able to explain communication at any level is necessary. Should have strong hands-on experience with scripting technologies like Python, REST, JSON, SOAP, ODBC, XML etc. Must have honours degree in a technical field such as computer science, mathematics, engineering or similar field Minimum 2 years of working in SOAR (Sentinel) Experience in Process Development, Process Improvement, Process Architecture, and Training Quick to apprehend and adapt new applications. Knowledgeable in Cybersecurity and Incident Response Management Certification in any one of the SIEM Solution such as Splunk or SC-200 will be an added advantage Certifications in a core security related discipline will be an added advantage. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your complete well-being and many opportunities to learn new skills, develop as a leader, and grow your career. From building next-generation apps and microservices in Kotlin to using AI to help protect our franchise and customers from fraud, you could be doing ambitious work that brings our iconic, global brand into the future. As a part of our tech team, we could work together to bring ground-breaking and diverse ideas to life that power our digital systems, services, products and platforms. If you love to work with APIs, contribute to open source, or use the latest technologies, we’ll support you with an open environment and learning culture to grow your career. Join Team Amex and let’s lead the way together. The position of Senior Engineer will join a dynamic and growing team within the GRCT organization at American Express, which has a keen focus on platform modernization, bringing to life the newest technology stacks to solve ongoing needs of the business as well as compliance against global regulatory requirements. The successful candidate will be responsible for designing scalable and optimal solutions across the Compliance & Risk domains with hands on configuring in the Service Now platform as well as groundbreaking technology to offer the best solution to support the business needs. They will provide Service Now experience, using Business and Technology knowledge to help develop and implement business partner strategies on time and within budget. The Candidate will participate in a wide range of activities across the portfolio, supporting functional capabilities and working primarily with other Engineers, Product Owners, and Staff Engineers: Responsible for the timely delivery of development projects and may be involved in all aspects of the development life cycle, from requirements analysis and design through development, testing, implementation, and documentation. Completes technology/implementation design documentation. Provides estimates for design, build, test, and implementation phases. Undertakes regular code reviews to ensure alignment with development, implementation, and performance standards, providing coaching and mentoring on design and coding techniques to engineers in scrum team. Assists with updates to program specification/implementation documentation. Works with scrum team to prepare configurations for production. Involved in unit, integration, and user acceptance testing - reviews test scripts; aligns with wider testing strategy. Raises issues, provides feedback, and proposes changes to implementation specifications. Provides consultation to product owners with recommendations to drive their requirements to success. Provides input into technology roadmap and architectural direction based on product roadmaps. This can include supporting product evaluations through tooling recommendations based on gaps/needs, as well as helping to identify 3rd party tech and security strengths/gaps as period assessments of tooling as business/climate needs evolve and products offered change Active participant in a scrum team, applying agile principals and tools including Rally. Minimum Qualifications: 5+ years hands-on experience in Service Now including Integrated Risk Management (IRM) solutions/components Overall 7-10 years of development experience, preferably full stack development experience. Hold Service Now Certified System Administrator credentials BS or MS Degree in Computer Science, Computer Engineering, or other technology fields Working knowledge of GCP Typically has prior technology experience of systems analysis/programming. Experience building/implementing JS utilities Experience using applicable programming methodologies: JavaScript, API (Restful), XML, Java, Jelly scripting, Angular JS. Hands-on experience with ServiceNow configurations, workflows, scripting, UI policies, ACLs, Integrations and CMDB. Conceptual architecture knowledge. An understanding of GRC/IRM industry trends Excellent written and verbal communication skills proven by the ability to present complicated technology solutions to multiple audiences, from engineers to Senior leaders. 5+ years Agile experience as well as hands on Scaled Agile Framework experience. Machine Learning or Generative AI knowledge is a plus, not required. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Job Title: Partner Manager – Strategic Alliances (IT Infrastructure Domain) Location: Pune, India (Hybrid) Experience: 5+ years in Partner Management, Alliances, or Channel Sales Type: Full-time Responsibilities: Identify and prioritize potential channel and implementation partners in the monitoring, ITSM, helpdesk, and log management ecosystems. Start with Zabbix’s network of 200+ global implementation partners and strike strategic partnerships. Negotiate and finalize co-selling or bundling agreements with these partners. Develop and execute partner enablement plans (sales kits, product walkthroughs, co-branded content, etc.). Track partner-sourced leads, conversions, and revenue through a structured program. Serve as the primary point of contact for partners and manage ongoing relationships. Collaborate with marketing and sales teams to create joint GTM campaigns. Collect partner feedback to shape product roadmap alignment and sales strategy. Qualifications: 5–10 years of experience in partner management, strategic alliances, or channel sales in the IT infrastructure or enterprise SaaS space. Proven track record of building partnerships with implementation partners/resellers of monitoring or ITSM tools (Zabbix, Nagios, ServiceNow, ManageEngine, Freshservice, Elastic, Splunk, etc.). Deep understanding of the IT Infrastructure buyer landscape and typical sales cycles in enterprise environments. Strong negotiation skills and experience structuring reseller or referral agreements. Comfortable with a metrics-driven approach: KPIs, sourced revenue, partner activation timelines. Strong interpersonal and communication skills; able to articulate value propositions clearly. Familiarity with modern B2B SaaS and AI/automation tools is a plus. Required Skills: Existing relationships with Zabbix or other monitoring tool partners. Experience working with early-stage startups or launching partner programs from scratch. Ability to work independently and take ownership of the entire partner acquisition lifecycle.