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0 years
3 - 9 Lacs
noida
Remote
Job Description: The Global IT Service Desk Specialist serves as the initial point of contact for technical support for all company employees globally. The primary focus is to provide remote 1st level IT support, handling basic technical requests, troubleshooting, and managing incidents via an IT Service Management (ITSM) system. This includes tasks like password resets, account unlocks and resolving hardware and software related issues. The role also involves documenting and escalating more complex issues to regional support or specialized teams as necessary. Additionally, this position supports IT equipment management and ensures that IT processes and guidelines are followed. The ideal can...
Posted 16 hours ago
4.0 years
0 Lacs
hyderabad, telangana, india
Remote
Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: Build high-quality, clean, scalable...
Posted 16 hours ago
5.0 years
0 Lacs
india
On-site
We are seeking skilled ServiceNow Developers across multiple experience levels to join our growing team. You will play a key role in designing, developing, and enhancing custom ServiceNow applications, particularly focusing on user interfaces, integration capabilities, and scalable components that drive efficiency and improve user engagement. Key Responsibilities Develop and maintain custom applications on the ServiceNow platform , with an emphasis on UI/portal experiences using UI Builder and the Seismic framework. Build reusable, scalable components and deliver intuitive user interfaces aligned with modern UX standards. Implement REST API integrations and leverage Flow Designer for backend...
Posted 16 hours ago
5.0 - 7.0 years
0 Lacs
trivandrum, kerala, india
On-site
Role: ServiceNow SAM Designation: SSE (Senior Systems Engineer) Experience: 5-7 years Location: Bangalore - Onsite Job Description: Minimum 5-7 years of experience in delivering ServiceNow implementations (coding, testing, implementing, maintaining, and supporting changes) in the application. Minimum 2 year of experience in SAM Pro (Software Asset Management) lifecycle is a must. Good Knowledge of ServiceNow ITAM/SAM/HAM module Experience of Web Services, APIs, Database-level integrations Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working a SaaS environment Knowledge of technical components such as LDAP, VPN, SSL and other such technologies. Good Knowledg...
Posted 16 hours ago
5.0 years
0 Lacs
new delhi, delhi, india
On-site
Experience Required: 5+ years in PTC SPM and Supply Chain domain Job Summary: We are seeking a highly skilled and experienced professional to lead production support and team management for PTC SPM applications within the supply chain domain. The ideal candidate will have a strong technical background, excellent communication skills, and proven experience in managing global client relationships and 24x7 support operations. Key Responsibilities: Lead and manage production support for PTC SPM / servigistics applications. Oversee a team responsible for incident resolution and service delivery. Manage ServiceNow incident queues and ensure timely resolution of issues. Ensure 24x7x365 availability...
Posted 16 hours ago
2.0 - 5.0 years
5 - 9 Lacs
hyderabad
Work from Office
About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Mulesoft Anypoint Platform Good to have skills : JAVA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary Lead a team of MuleSoft developers, ensuring delivery of robust, scalable, and reusable integration solutions. Architect, design, and implement APIs and integrations using Mule runtime 4.9 and Anypoint Platform. Work on API-led connectivity approach (System, Process, Experience APIs) with best practices. Design, develop, and manage integrati...
Posted 16 hours ago
1.0 - 4.0 years
3 - 7 Lacs
gurugram
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Competent on any 2 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 2 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica). Hands on experience on ServiceNow SAM Pro / Flexera / SNOW SLM. Good understanding of publisher contracts, li...
Posted 16 hours ago
5.0 - 8.0 years
5 - 10 Lacs
bengaluru
Work from Office
About The Role Skill required: Employee Service - HR Delivery - HR Service Delivery Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? We are seeking a dedicated Absence Management A to join our team. In this role, you will support employees in North America by helping them understand the organization s leave policies, including state-specific regulations. You will collaborate with disability vendors and other support teams to ensure a seamless experience for our employees. Additionally, you will liaise with Employee Relations and other core HR teams to enhance the overall employee experience. A key aspect of th...
Posted 16 hours ago
5.0 - 8.0 years
10 - 14 Lacs
pune
Work from Office
About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Cobol Mainframe Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. We are seeking an experienced COBOL Developer (Team Lead) to lead and manage development activities in our mainframe environment. The ideal candidate will possess strong technical expertise in COBOL, JCL, and DB2, with p...
Posted 16 hours ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :Competent on up to 3 tier 1 publishers (Microsoft, Oracle, IBM, VMware, SAP) & any 3 Tier 2 publishers (Salesforce, Adobe, Quest, Autodesk, Microfocus, Citrix, Veritas, Informatica) Advanced functional knowledge of ServiceNow SAM Pro / Flexera / SNOW...
Posted 16 hours ago
5.0 - 8.0 years
8 - 12 Lacs
bengaluru
Work from Office
About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? This Role involves deeper understanding of the Employee Leave Mgmt Process & Leveraging expertise to solve specific problems pertaining to leave Management. Manages and le...
Posted 16 hours ago
6.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Position Purpose The Level 1 Application Support team serves as the first point of contact for users experiencing issues with business applications. This team is responsible for logging incidents, performing initial troubleshooting, and ensuring timely resolution or escalation to higher support tiers. responsible for managing, maintaining, and uploading approval matrices into enterprise systems. This role ensures that decision-making hierarchies are accurately reflected in digital workflows, enabling seamless routing of approvals across departments. Key Responsibilities User Interaction : Respond to support requests via phone, email, or ticketing systems. Incident Logging : Accurately record...
Posted 16 hours ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Server Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot prob...
Posted 16 hours ago
5.0 - 8.0 years
8 - 12 Lacs
chennai, bengaluru
Work from Office
Looking for a ServiceNow Lead with proven expertise in Field Service Management (FSM) and HR Service Delivery (HRSD). The role involves leading implementations, designing solutions, managing integrations, and guiding teams. Requirements: 5+ years of ServiceNow experience Strong hands-on FSM & HRSD implementation skills Knowledge of scripting (JavaScript, Glide) & integrations (REST/SOAP) ServiceNow certifications preferred Excellent leadership & communication skills Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad
Posted 16 hours ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...
Posted 16 hours ago
0.0 - 1.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service New Associate - Voice Qualifications: Any Graduation Years of Experience: 0 to 1yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standar...
Posted 16 hours ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :SAMPro Tooling Experts serve as implementation specialists with deep expertise in configuring and deploying tools from the ground up. As tool solution architects, they are responsible for planning, executing, and managing end-to-end tool implementati...
Posted 16 hours ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Server Administration Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot prob...
Posted 16 hours ago
3.0 - 8.0 years
1 - 5 Lacs
noida
Work from Office
About The Role Project Role : Service Management Practitioner Project Role Description : Support the delivery of programs, projects or managed services. Coordinate projects through contract management and shared service coordination. Develop and maintain relationships with key stakeholders and sponsors to ensure high levels of commitment and enable strategic agenda. Must have skills : Critical Incident Management Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Service Management Practitioner, you will support the delivery of programs, projects, or managed services. Your typical day will involve coordi...
Posted 16 hours ago
1.0 - 4.0 years
3 - 7 Lacs
bengaluru
Work from Office
About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Software License Management Good to have skills : ServiceNow Software Asset Management (SAM) Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :SAMPro Tooling Experts serve as implementation specialists with deep expertise in configuring and deploying tools from the ground up. As tool solution architects, they are responsible for planning, executing, and managing end-to-end tool implementati...
Posted 16 hours ago
1.0 - 3.0 years
6 - 10 Lacs
mumbai
Work from Office
About The Role Skill required: Global Mobility - Global Mobility Designation: Transitions Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? "Nature of Work:Immigration:Process or coordinate the preparation and submission of firm-sponsored visa applications based on local country requirements and procedures. Maintain required visa/employment authorization documentation. Document expiration dates in our database and monitor for expiration and coordinate extensions. Interface with firm-sponsored visa applicants and permanent residency applicants and the Department of Immigration. Interface with inbound/outbound assignees and HR as needed to assist wit...
Posted 16 hours ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...
Posted 16 hours ago
4.0 - 10.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Summary: Role:Guidewire Senior Business Analyst - PolicyCenter Minimum of 4 to 10 years of experience Role: Guidewire Senior Business Analyst - PolicyCenter Minimum Degree Required Bachelor’s Degree Preferred Knowledge/Skills: Demonstrates expert abilities providing functional solutioning for the Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following: Demonstrates expert abilities managing ITIL Processes; Tracking SLA’s, and contracting; Demonstrates advanced abilities providing solution strategy and Application ...
Posted 17 hours ago
1.0 - 3.0 years
1 - 5 Lacs
bengaluru
Work from Office
About The Role Skill required: Voice - Service Desk Voice Support Designation: Customer Service Associate -Voice Qualifications: Any Graduation Years of Experience: 1 to 3yrs What would you do? Job Responsibilities / AuthoritiesReceive inbound Calls/Emails/Chats and ensure that cases and interactions are logged correctly in the ticketing toolWalk customers / Provide navigational support on self-service portalEnsure security verifications are carried out per company policies and procedures and is in line with the GDPR guidelinesPlace outbound calls to customers when required in line with Client / Company guidelinesWork productively whilst maintaining exceptional call/data quality standards in...
Posted 17 hours ago
4.0 - 9.0 years
10 - 18 Lacs
hyderabad
Work from Office
Key Responsibilities: Design, develop, and deploy mobile applications on the ServiceNow Now Platform using App Engine Studio or Mobile App Studio. Customize and configure ServiceNow mobile experiences, ensuring responsive design and cross-platform compatibility. Create and manage mobile UI policies, layouts, and components using ServiceNows mobile framework. Work closely with stakeholders to understand business requirements and translate them into technical solutions. Collaborate with ServiceNow architects, developers, and QA teams to deliver end-to-end solutions. Optimize mobile app performance and ensure security and compliance standards are met. Conduct code reviews and participate in tes...
Posted 17 hours ago
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