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10.0 - 12.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Novo Nordisk Global Business Services ( GBS) India Department GBS People Operations Are you an expert in employee data management and possess working knowledge in SAP, Success Factors, Service NowDo you have a knack for leading teams and driv-ing operational excellenceIf you are ready to take the next step in your career, we have an exciting opportunity for you as Associate Manager in our People and Organiza-tion (P&O) team. Read on and apply today for a life-changing career! About the department The People and Organization (P&O) function at Novo Nordisk designs strategies for Recruitment, Performance Management, Learning & Development, Total Rewards, Mo-bility, Reporting, and Analytics. Within P&O, the Global Business Services (GBS) Peo-ple Operations (PO) department, based in Bangalore, plays a critical role in supporting global P&O strategies. The department thrives on collaboration, innovation, and opera-tional excellence, creating a dynamic and supportive work environment. Join a team that is making a real difference in shaping the future of HR at Novo Nordisk. The position As an Associate Manager, you will play a pivotal role in optimizing processes and leading a team within SAP-HR, SuccessFactors, and Employee Data Management. Your key responsibilities will include: Supervising and prioritizing daily tasks while balancing workload across the team. Ensuring accurate and efficient work allocation and process reviews by Subject Matter Experts (SMEs). Managing multiple systems and data flows for Employee Data Management (EDM) processes. Collaborating with teams such as Payroll, Rewards, Reporting, and Recruitment to ensure seamless interconnectivity. Developing and maintaining documentation on projects and team assignments. Proactively identifying problems, implementing solutions, and driving change management. Conducting interviews to hire team members with the right skills and competencies. Driving higher utilization of the team and ensuring compliance with local Global Business Services (GBS) regulations. Building a strong team to handle SAP-HR and other offshored tasks in collaboration with relevant departments. Creating adequate backups for processes to reduce dependency on specific individuals. Demonstrating strong analytical, problem-solving, and communication skills. Lead and develop a team of approximately 20 members, including Associates, Analysts, and Specialists. Conduct performance sessions, including goal setting, mid-year reviews, and year-end appraisals, along with regular one-on-one meetings. Monitor job performance and provide timely and constructive feedback to team members. Actively assess training requirements and develop plans to address staff needs. Enhance team performance and potential through feedback, coaching, and quality Individual Development Plans (IDPs). Supervise and ensure effective training for direct reports, including induction and process-specific training for new hires. Promote and sustain employee engagement initiatives introduced in GBS. Support ongoing management and employee development initiatives across GBS People Operations (PO). Qualifications To succeed in this role, you should have the following qualifications: Bachelor’s degree within business or HR. Overall, 10 - 12 years of experience preferable from Global HR shared Service Centre catering to multiple geographies. Minimum 4 years of People Management experience. Experience in SAP, Success Factors, Service Now preferred. Hands-on experience with process transitions from different parts of the world to centralized Shared Services. Experience in standardization of processes, simplification, and agile methodologies. Clean/Six-sigma awareness is a preference. Self-driven and dedicated/desire to influence. Functional competencies of Employee Data Management is a must.
Posted 1 day ago
10.0 - 15.0 years
13 - 17 Lacs
Hyderabad
Work from Office
Job Title: ServiceNow Architect Department: IT / Enterprise Applications Reports To: IT Director / Head of Digital Transformation Location: Hyderabad, India Role Summary The ServiceNow Architect is responsible for designing, developing, and leading scalable and secure ServiceNow solutions that align with business goals. The role involves application development, system integration, automation, and mentoring development teams while ensuring the platform's performance, reliability, and compliance. Key Responsibilities Architecture & Design Design scalable and high-performance ServiceNow solutions tailored to business needs and growth. Application Development Develop and customize applications, workflows, modules, and user interfaces on the ServiceNow platform. Process Automation Analyze existing business processes and implement automation to improve efficiency and reduce manual effort. Systems Integration Manage integrations with both cloud-based and on-premise legacy systems using SOAP/REST APIs. Quality Assurance Ensure high-quality solution delivery through rigorous testing, performance tuning, and documentation. Leadership & Collaboration Lead development teams, mentor junior developers, and collaborate with key stakeholders across business units. Required Qualifications & Skills Education: Bachelors or Masters degree in Computer Science, Software Engineering, or a related field. Experience: 5+ years of hands-on experience in ServiceNow development and architecture. Certifications: ServiceNow Certified Application Developer (CAD) ServiceNow Certified Implementation Specialist (CIS) preferred Technical Proficiency: Strong command of JavaScript, HTML, and CSS Experience with web servicesSOAP and REST Familiarity with Agile/Scrum development methodologies Proven ability to develop robust, reusable solutions within the ServiceNow ecosystem Soft Skills Strong problem-solving and analytical capabilities Effective leadership and team mentoring skills Excellent communication and interpersonal abilities Adaptability in fast-paced, evolving environments Stakeholder engagement and business acumen Preferred Qualifications Experience with ITSM, ITOM, HRSD, or other ServiceNow modules Exposure to ServiceNow Governance, Risk, and Compliance (GRC) or Security Operations Experience with integration tools (e.g., MuleSoft, Dell Boomi) Key Relationships Internal: IT Operations, Business Process Owners, Development Teams, Security and Compliance Teams External: ServiceNow Partners, Third-party vendors, Consultants Role Dimensions Strategic ownership of ServiceNow architecture Lead complex development initiatives and cross-functional platform implementations Responsible for technical leadership, code quality, and architectural governance Success Measures (KPIs) Timely delivery of ServiceNow projects and enhancements User adoption and satisfaction metrics post-implementation Reduction in manual processes through automation System uptime, performance, and reliability Number of successful integrations and streamlined workflows Competency Framework Alignment Technical Expertise: Deep understanding of ServiceNow architecture, scripting, and integrations Strategic Thinking: Ability to align platform capabilities with business strategy Execution & Delivery: Ownership of end-to-end implementation and release management Leadership: Mentoring team members, driving best practices, and stakeholder alignment Continuous Improvement: Identifying opportunities for optimization and platform expansion
Posted 1 day ago
5.0 - 10.0 years
6 - 10 Lacs
Hyderabad
Work from Office
As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter.As the worlds leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career. Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal Customer and Employee experience. About You Youre a fit for the role of Database Engineer if your background includes: 5+ years of DBA responsibilities in a MS SQL Server and/or Postgres environment 2+ years working experience with AWS and Azure Experience leading MS SQL Server and/or Postgres Installation, Configuration and Upgrade efforts Performance monitoring and tuning skills are required. Experience leading problem solving and analytical efforts in high pressure situations Backup/recovery experience including Disaster Recovery planning. Ability to quickly learn and adapt to changes in database technology Excellent analytical and problem-solving skills Ability to work effectively as part of a team via excellent verbal and written communication, as well as independently toward assigned goals Experience with DataDog, ServiceNow Experience in scripting languages Python, PowerShell, etc. Strong quantitative, analytical, communication and verbal skills with a strong customer service focus About the Role. In this role as Database Engineer, you will: Over 5 years managing databases with MS SQL Server and Postgres. More than 2 years using AWS and Azure. Led efforts in setting up, configuring, and upgrading MS SQL Server and Postgres. Skilled in monitoring and improving database performance. Experienced in solving problems under pressure. Knowledge in backup, recovery, and disaster recovery planning. Quick to learn new database technologies. Strong problem-solving and analytical skills. Effective team player and communicator, able to work independently too. Familiar with tools like DataDog and ServiceNow. Experience with scripting languages like Python and PowerShell. Excellent analytical and communication skills with a focus on customer service. Nice to have skills/education Bachelor's Degree - Computer Science, technical or engineering degree preferred. Work experience will be taken into consideration in lieu of education #LI-VN1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 day ago
15.0 - 20.0 years
16 - 20 Lacs
Noida
Work from Office
Our Company Were Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. Were crucial to the companys strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. The role: 15+ years experience in Asset S/W & H/W compliance management Experience to lead asset compliance track and ensure to manage complete life cycle of Software/Hardware assets for the organization. Identify, document, and report license compliance issues and recommend solutions for a fix. Maintain the accuracy of the data in the Asset Management System according to Service Level Agreements and responsible to Maintain, update, track and report on all assets throughout the asset life cycle. Working closely with the various IT groups responsible for various IT Assets. Maintain software standards, validate product lists and maintenance contracts within the asset management database. Coordinate software license and maintenance agreement reviews. Advise management for best practices to optimize existing assets while reducing risks Populate hardware asset data into the asset tracking system, including procurement data, contract data, warranty information, and all related financial information. Review and analyze hardware contracts and maintenance agreements to establish entitlements. Validate data between all systems of record and the asset management tool. Provide data insights for hardware agreement renewals, negotiation, and procurement decisions, including ROI and cost avoidance. Monitor and alert stakeholders to changes in hardware warranty terms and conditions. Track hardware entitlement data related to projects and resolve discrepancies to maintain data integrity. Interact closely with counterparts in APAC, EMEA and the US to develop where applicable, regional policies and procedures in order to comply with the regulatory requirements Conduct and lead software/hardware asset reconciliation and audit activities. Assist Service Delivery in IT Asset Refresh planning, IT planning, and purchasing Lead all internal and external software licensing audits, analyze results and provide corrective action plans to senor management Work with IT management and procurement team to optimize software licensing agreements, identify potential savings areas, manage software product contracts, and create automated processes to facilitate software procurement/deployment Advise and define license recommendations that support business goals, in collaboration with senior management and stakeholders What youll bring: ITIL Foundations Certificate and experience in multicultural environment Familiarity with asset management software and/or inventory tracking systems, such as Flexera, CMDB etc. Excellent people skills to interact with staff, colleagues, cross-functional teams, partners, and customers Experience in asset management, with tools such as ServiceNow, SCCM, and Intune and expert in reconciliation and manual data reconciliation. Familiarity with contract/agreement review and accurate interpretation. Familiarity with hardware vendors and their products, including Microsoft, Dell, HP, Cisco, and Apple. Strong interpersonal, collaboration, communication, and relationship skills for delivering a positive customer experience. About us #LI-RR1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Posted 1 day ago
5.0 years
0 Lacs
Bengaluru, Karnataka, India
Remote
Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do he ServiceNow Business Analyst is key in bridging the gaps between IT business needs and the ServiceNow platform. They negotiate with stakeholders at all levels, from team members to senior leaders across Docusign, to gather requirements, analyze processes, and ensure the successful implementation of ITSM and Asset Management solutions through ServiceNow. This is an individual contributor role reporting to the Sr. Director, ITSM. Responsibility Facilitate requirements gathering workshops, stakeholder meetings, and user story writing sessions to capture business needs and priorities Translate business requirements into clear and concise user stories, acceptance criteria, and sprint backlog items Collaborate with development teams to ensure alignment between business needs and technical solutions Serve as a scrum master for agile development teams, facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives Monitor project progress, identify, and mitigate risks, and communicate project status to stakeholders Maintain project documentation, including user stories, sprint backlogs, release plans, and sprint burndown charts Coordinate user acceptance testing (UAT) activities and gather feedback from stakeholders to validate system functionality Provide guidance and support to team members on agile methodologies, scrum practices, and ServiceNow platform capabilities Foster a collaborative and productive team environment, promoting continuous improvement and innovation Act as a liaison between business stakeholders and technical teams to ensure effective communication and alignment of priorities and release plans Lead testing efforts and ensure the quality and accuracy of system updates and enhancements Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree in business administration, computer science, or a related field 5+ years of experience as a business analyst in ServiceNow implementation projects Strong understanding of ITIL processes and ServiceNow modules Ability to gather and document business requirements, user stories, and acceptance criteria Experience conducting workshops, user interviews, and stakeholder meetings Proficiency in creating and maintaining project documentation, such as user stories, sprint backlogs, product roadmaps, etc. Excellent communication and facilitation skills Familiarity with ServiceNow reporting and analytics capabilities Proven experience in leading agile teams and facilitating scrum ceremonies Ability to adapt to changing priorities and work in a fast-paced environment Preferred Certified Scrum Master Experience with CMDB, SACM and/or Service Catalogue analysis ITIL Foundations training or certification Experience with JIRA Asset management experience Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice Show more Show less
Posted 1 day ago
7.0 - 12.0 years
19 - 25 Lacs
Mumbai, Chennai, Bengaluru
Work from Office
Our Company Were Hitachi Vantara, the data foundation trusted by the worlds innovators. Our resilient, high-performance data infrastructure means that customers from banks to theme parks can focus on achieving the incredible with data. If youve seen the Las Vegas Sphere, youve seen just one example of how we empower businesses to automate, optimize, innovate and wow their customers. Right now, were laying the foundation for our next wave of growth. Were looking for people who love being part of a diverse, global team and who get excited about making a real-world impact with data. Meet our Team Were Hitachi Vantara, a global infrastructure business. Our people are the force of meaningful progress. We enable the incredible with data from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to savinglives. We empower businesses to automate, optimize and advance innovation. Together, we create a sustainable future for all. Imagine the sheer breadth of talent it takes to inspire the future. We dont expect you to fit every requirement your life experience, character, perspective, and passion for achieving great things in the world are equally important to us. What you bring to the team Mandatory Technical Skills: - Extensive knowledge on the Hitachi Storage arrays which include HUS, VSP, VSP G Series, VSP F Series, HNAS, HCP. - Expert level knowledge on Hitachi tools like Tuning Manager,Command Suite, Ops center,Storage Navigator HORCM, CCI, etc. - In-depth knowledge on Configuring and Managing replication (Shadow image/COW, True Copy, HUR), GAD, HORCM. - In-depth knowledge on Virtualization & Migration techniques (NDM and UVM). - Installing, configuring, managing & Upgrading HCS, Opscenter and Tuning Manager tools. - Performance Analysis, Troubleshooting and Problem determination using Opscenter Analyser and Hitachi Tuning manager. - Knowledge on Opsramp monitoring and ServiceNOW. - Experience in verification/validation and planning for required patches / microcode upgrade. - Hands on experience in configuring and managing the RAID Groups, Storage pools and Storage tiering. - Understanding and having good knowledge on performance analysis using Brocade network advisor and CLI. - In-depth understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration & management and Host to SAN connectivity. - Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL), merging switch fabrics, Trunking, Switch Migrations & Code upgrades. - Experience in working with multiple vendors to resolve complex technical problems. - Ability to perform Root Cause Analysis on storage issues. - Able to assist Team Members, Mentor New Joiners in the team and Perform as an Individual Contributor. - Ability to understand Business requirements & translate them into technology solutions, Implement Best Practices. - Ownership of Infrastructure and responsible for service uptime / availability - Prepare / Maintain SOPs and Operational Run books, follow ITIL processes - Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities - Participate in Change & release management - Plan & Implement routine, normal & complex changes - Participate in CAB and TAB - Knowledge about using ticketing system for daily operations - ServiceNow - Ability to lead escalations - within Storage and cross platform - Participate or lead storage projects independently. What youll be doing Seeking to build strong relationships and trust with new and existing customers across industry sectors such as retail, finance, manufacturing and public sector.Articulating our industry leading solutions, which include Data Centre/Storage, Cloud, Big Data, Advanced Analytics and IoT, to enable your customers to realise the highest levels of success. About us Were a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential. #LI-RN1 Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How we look after you We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. Were also champions of life balance and offer flexible arrangements that work for you (role and location dependent). Were always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, youll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. Were proud to say were an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Location - Bengaluru,Chennai,Mumbai,Hyderabad,India
Posted 1 day ago
4.0 - 9.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Responsible for assessing, challenging, and testing the design and operational effectiveness of controls using TRs control framework by working collaboratively with control owners and stakeholders to improve the control testing process, including defining re-test cycles and evidence expected. About the Role: In this opportunity as Compliance Program Technical Auditor, you willassess, challenge, and test the design and operational effectiveness of controls using TRs control framework by working collaboratively with control owners and stakeholders to improve the control testing process, including defining re-test cycles and evidence expected. Execute a testing plan by communicating requirements to control owners, reviewing evidence submitted, agreeing on deficiencies found and finalizing the next steps in meeting control requirements. Oversee and act as a liaison for both external and internal audits. Identify procedures and practices that are not compliant with industry Frameworks Recommend and support stakeholders making changes to address non-compliance issues. Compile reports on audit results and present them to managers & supervisors. Propose efficiencies and automation where possible to optimize workflow. Work closely with other teams like ERM, Finance, business and application owners, third party or contractors supporting processes to report and track remediation plans for any control deficiencies identified. Ensure awareness about security risks, best practices and policy/standard requirements are essential to ensure compliance. Work independently, act decisively and ensure personal deadlines and team requirements are met. Willingness and drive to learn continuously and approach change with openness. About You: You're a fit for the role of Senior Business Technology Analyst if your background includes: Bachelor's degree in IT, Accounting, Finance or equivalent education and experience. At least 4+ years of relevant work experience in SoX, ITGC, SOC, PCI within Audit, Big 5, consulting firms or as line 1a or line 1b completing IT-IS control testing or working within a Governance or Compliance function across Financial Services organizations. One of these certifications in order of preference is essential CISA, CISSP, CCAK, CISM, CRISC. Strong ethical principles and understanding of business and IS ethics. Awareness about common security vulnerabilities of web and cloud applications and operating techniques from sources such as SANS, OWASP Top 10 and Cloud Security Alliance (CSA). Experience in testing Cloud controls and related technologies will be an asset. Excellent oral and written communication skills in English. Additional expertise in French, Spanish or another language will be an asset. Knowledge about GRC platforms like ServiceNow, Process Unity, RSA Archer, MetricStream and like. #LI-HS1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 day ago
4.0 - 7.0 years
17 - 20 Lacs
Bengaluru
Work from Office
About the Role In this opportunity, as Service Management Practice Enablement Lead , you will: Responsible for the enablement, continual improvement and ongoing tactical and strategic governance of multiple, often related, ITIL-based Practices Enables the Practice Owners in the successful management and execution of the service management practice to enable a better service and support experience Better position the practices, lead process improvement activities and coordinate the proper use and adoption of service management processes across all service delivery areas Subject matter experts in all or many of the service management practices/processes Provide technical guidance/expertise on the service management technology used to enable and automate the practice Consulting and advice to the Practice Owners to help establish and develop the practice, adopt methods and techniques Provides an integrated and holistic view of practices and processes and why they are important in the TR services ecosystem Ensures practice-related training and resources are provided to the practice leads Evangelize and promote the proper use of the practice representing all 4 dimensions of service management Work closely with the service management product owner to ensure product direction and improvements are carried out Enable the proper use and prioritization of an integrated continual improvement register and governance the practices Conduct process value stream mapping, identify key integrations and dependencies, provide process design services and process maturity assessments as well as recommendations for improvement About You Youre a fit for the role of Service Management Practice Enablement Lead if your background includes: Advanced knowledge of ITIL 4 frameworks, particularly theManaging Professional and Strategic Leader schemes. Strong verbal and written communication skills. Experience with ServiceNow modules and integrations. Thought leadership in service management and a mindset for continual improvement. Strong governance skills and ability to influence without direct authority. Familiarity with frameworks like DevOps, Lean, Agile, Agile Service Management, and Site Reliability Engineering. Govern and improve multiple ITIL-based service management practices. Support Practice Owners in managing and executing service management practices effectively. Lead process improvement initiatives and ensure proper adoption of service management processes. Serve as a subject matter expert in service management practices and processes. Provide technical guidance on service management technology and automation. #LI-HG1 Whats in it For You Hybrid Work Model Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound excitingJoin us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here. Learn more on how to protect yourself from fraudulent job postings here. More information about Thomson Reuters can be found on thomsonreuters.com.
Posted 1 day ago
3.0 - 8.0 years
5 - 10 Lacs
Hyderabad
Work from Office
About the Role: Grade Level (for internal use): 09 The Team Diverse and responsible team working on multiple applications and providing application support in two shifts. Ready to accept challenge on multiple technologies and eager for any new challenges. Responsibilities Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. Partner with development teams to improve services through rigorous testing and release procedures. Participate in system design consulting, platform management, and capacity planning. Create sustainable systems and services through automation. Balance feature development speed and reliability with well-defined service-level objective Day to day working with different teams like infra team for related issues Build and document automation processes for Infrastructure as a Service/Infrastructure as code. Backup and Patch management RCA of all the issues and deep interest in finding permanent resolution of all issues. Co-ordination of all other teams involved in issues related with users. Self-driven person What Were Looking For Bachelors degree (or equivalent) in computer science or related discipline with at least 3+ years of experience Proactive approach to identifying problems, performance bottlenecks, and areas for improvement. Strong interpersonal skills, analytical and problem-solving ability along with strong written and verbal communication. Ability to communicate ideas in both technical and non-technical ways. A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven. Hands on Experience with Linux Server, AD, LDAP, DNS, Network Storage, AWS Compute services (EC2, FSX, Managed AD, Route 53, etc) Ability to program using scripting with tools or languages, such as PowerShell, Python, Ansible, Terraform and Bash Familiarity with ITSM processes like Incident, Problem and Change Management using ServiceNow (preferable) The Location Hyderabad, India Grade 09 {Software Engineer-Application Operations} Hybrid model 4 times a week work from office is mandatory. Shift time 6:30 am to 2:30 pm IST / 2:30 pm to 11 pm IST About S&P Global Ratings At S&P Global Ratings, our analyst-driven credit ratings, research, and sustainable finance opinions provide critical insights that are essential to translating complexity into clarity so market participants can uncover opportunities and make decisions with conviction. By bringing transparency to the market through high-quality independent opinions on creditworthiness, we enable growth across a wide variety of organizations, including businesses, governments, and institutions. S&P Global Ratings is a division of S&P Global (NYSESPGI). S&P Global is the worlds foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow, today.For more information, visit www.spglobal.com/ratings Whats In It For You Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technologythe right combination can unlock possibility and change the world.Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global. Health & WellnessHealth care coverage designed for the mind and body. Continuous LearningAccess a wealth of resources to grow your career and learn valuable new skills. Invest in Your FutureSecure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly PerksIts not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the BasicsFrom retail discounts to referral incentive awardssmall perks can make a big difference. For more information on benefits by country visithttps://spgbenefits.com/benefit-summaries Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. S&P Global has a Securities Disclosure and Trading Policy (the Policy) that seeks to mitigate conflicts of interest by monitoring and placing restrictions on personal securities holding and trading. The Policy is designed to promote compliance with global regulations. In some Divisions, pursuant to the Policys requirements, candidates at S&P Global may be asked to disclose securities holdings. Some roles may include a trading prohibition and remediation of positions when there is an effective or potential conflict of interest. Employment at S&P Global is contingent upon compliance with the Policy. ----------------------------------------------------------- Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf ----------------------------------------------------------- 20 - Professional (EEO-2 Job Categories-United States of America), IFTECH202.1 - Middle Professional Tier I (EEO Job Group)
Posted 1 day ago
4.0 - 9.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Date 29 May 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time ServiceNow Developer in Bangalore were looking for Your future role Take on a new challenge and apply your ServiceNow platform expertise in a new cutting-edge field. Youll work alongside innovative, collaborative, and dedicated teammates. You'll be at the forefront of configuring ServiceNow modules, ensuring they seamlessly transition into production environments. Day-to-day, youll work closely with teams across the business (Service Owners, IT, Operations), providing technical solutions and assisting with technical challenges, and much more. Youll specifically take care of workflow configuration, UI configuration (Service Portal), and client and server-side scripting, but also engage in the proactive management of repetitive incidents and major incidents in ServiceNow. Well look to you for: Implementing ServiceNow ITSM modules as a technical resource Design, development, and implementation of new applications on the ServiceNow platform Analysis of functional requirement specifications and proposing technical feasibility and solutions Mentoring field resources in implementation methodology and best practices Managing platform upgrades and maintenance Troubleshooting, diagnosing, and resolving issues collaboratively All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Computer Science, IT, or a related field Total 4+years of experience into Servicenow Implementation Experience or understanding of ITSM applications (Incident, Problem, Change, etc.) Knowledge of ServiceNow platform development and custom solutions Familiarity with LDAP, VPN, SSL, SAML/SSO, and other related technologies A ServiceNow certification is an advantage Strong analytical and problem-solving skills Excellent communication and mentoring abilities Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge technology standards for digital mobility Collaborate with transverse teams and helpful colleagues Contribute to innovative projects that shape the future of transport Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards leadership and advanced technical roles Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Posted 1 day ago
8.0 - 13.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Date 24 May 2025 Location: Bangalore, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Technical Incident Manager in Bangalore were looking for Your future role Take on a new challenge and apply your technical expertise in a dynamic and fast-paced environment. Youll work alongside collaborative and solution-oriented teammates. You'll play a critical role in managing production incidents to resolution, ensuring the stability and reliability of our systems. Day-to-day, youll work closely with teams across the business (such as IT infrastructure, application development, and operations), lead technical triage calls, and identify opportunities to enhance our processes and systems. Youll specifically take care of incident resolution in a 24/7/365 environment, but also contribute to post-mortem activities and operational improvements. Well look to you for: Managing production incidents to resolution using Alstom's standard incident management processes. Leading and guiding technical triage calls, analyzing infrastructure and application components. Providing timely updates to stakeholders and escalating issues as needed. Recommending and implementing process improvements based on operational insights. Supporting post-mortem activities and documenting resolution actions. Maintaining production applications, troubleshooting issues, and coordinating with technology teams. All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Bachelor's Degree or equivalent in a relevant discipline. 8+ years of related experience in IT infrastructure and production support. Experience with at least five of the followingUnix/Linux Servers, Wintel Servers, networks, firewalls, routers, load balancers, web logic, LDAP, Oracle/MS SQL databases, SAN, Virtualization, Email systems, Enterprise monitoring, or access management solutions. Proficiency in tools like ServiceNow or other ticketing systems. ITIL certification (preferred). Strong relationship management skills and ability to communicate effectively with all levels of management. Proficiency with Word, Excel, and PowerPoint for reporting and presentations. Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges, and a long-term career free from monotonous routines. Work with cutting-edge security standards for rail signalling. Collaborate with transverse teams and supportive colleagues. Contribute to innovative projects that make a tangible impact. Utilise our flexible and inclusive working environment. Steer your career in whatever direction you choose across functions and countries. Benefit from our investment in your development, through award-winning learning opportunities. Progress towards leadership roles or specialized technical expertise. Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension). You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.
Posted 1 day ago
1.0 - 4.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Staff As part of our TPRaaS team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Staff with expertise in Third Party Risk Management to join the leadership group of our TPRaaS team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities Participate in the delivery of Third-Party Risk Management (TPRM) engagements covering walkhroughs, testing, documentation and other engagement related activities . Participate in vendor calls / client interactions by providing delivery updates. Follow policies and procedures that support the successful implementation of TPRM operating models. Participate in process walkthrough discussions to assist in documenting end-to-end business processes and functional requirements. Participate in assessing the application of legal and regulatory requirements to clients TPRM practices. Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Understand the process gaps and propose preventive/corrective action where appropriate. Demonstrate a keen interest in developing knowledge of market trends, competitor activities, EY products, and service lines. Adhere strictly to fulfill project activities to achieve exceptional client service Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Conduct research and assist senior team members in preparing client presentations and information memorandums. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments. Support management in the preparation of proposals and business development materials. Bring out of the box thinking mindset and analytical thinking capability to enhance service delivery. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have B.Tech (IT/Computer Science), BSc.(IT), BE, MCA, from a tier1 or tier 2 college. 1 to 4 years of demonstrated experience with Risk Management, preferably in the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting). Basic understanding of the TPRM framework, Risk Management, Information Security practices. Good to have exposure in Contract Risk Reviews. Good exposure in TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc). Basic knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc Basic knowledge of privacy regulations such as GDPR, CCPA, etc Basic knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc Basic knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of professionals, in the only integrated global transaction business worldwide. Opportunities to work with TPRaaS practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 day ago
10.0 - 20.0 years
9 - 10 Lacs
Gurugram
Work from Office
Provide L1/L2 Support to End User & Senior Management Users.Exposure in Handling Videoconference devices with Zoom/Teams.LAN/WAN Administration, Servers/Firewall/Switches/Router Installation & configuration, Hardware/software installation Support. . Required Candidate profile Hands on experience in Network Monitoring tool.Handling Multiple location in terms of Network, Wireless, Internet lease line, PRI, NVR, CCTV, Door Access etc.Exposure in ServiceNow,Office 365, Azure.
Posted 1 day ago
1.0 - 4.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Staff As part of our TPRaaS team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Staff with expertise in Third Party Risk Management to join the leadership group of our TPRaaS team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities Participate in the delivery of Third-Party Risk Management (TPRM) engagements covering walkhroughs, testing, documentation and other engagement related activities . Participate in vendor calls / client interactions by providing delivery updates. Follow policies and procedures that support the successful implementation of TPRM operating models. Participate in process walkthrough discussions to assist in documenting end-to-end business processes and functional requirements. Participate in assessing the application of legal and regulatory requirements to clients TPRM practices. Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Understand the process gaps and propose preventive/corrective action where appropriate. Demonstrate a keen interest in developing knowledge of market trends, competitor activities, EY products, and service lines. Adhere strictly to fulfill project activities to achieve exceptional client service Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Conduct research and assist senior team members in preparing client presentations and information memorandums. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments. Support management in the preparation of proposals and business development materials. Bring out of the box thinking mindset and analytical thinking capability to enhance service delivery. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have B.Tech (IT/Computer Science), BSc.(IT), BE, MCA, from a tier1 or tier 2 college. 1 to 4 years of demonstrated experience with Risk Management, preferably in the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting). Basic understanding of the TPRM framework, Risk Management, Information Security practices. Good to have exposure in Contract Risk Reviews. Good exposure in TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc). Basic knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc Basic knowledge of privacy regulations such as GDPR, CCPA, etc Basic knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc Basic knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of professionals, in the only integrated global transaction business worldwide. Opportunities to work with TPRaaS practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 day ago
1.0 - 3.0 years
3 - 4 Lacs
Pune
Work from Office
Role - Service Desk Domain - International Technical Support Graduation - Mandatory WORK FROM OFFICE Location - Pune CTC - Upto 4 LPA + Allowances + Incentives Both Way Cab For more details: nidhivghrs@gmail.com +91 8690900776 Required Candidate profile Min 1 year of Relevant Exp in Service Desk (International) Experienced in Troubleshooting (OS, Windows, O365), Active Directory, Servicenow, etc. Excellent Communication skills (English) Perks and benefits Pick and drop facility (within 25 KM)
Posted 1 day ago
1.0 - 4.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Third-Party Risk as a Service (TPRaaS) – Staff As part of our TPRaaS team, you will help clients enhance their business performance by translating their strategies into realities. Working with EY-high performing teams, you will help clients to grow, innovate, protect, and optimize their business performance. The opportunity We’re looking for Staff with expertise in Third Party Risk Management to join the leadership group of our TPRaaS team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities Participate in the delivery of Third-Party Risk Management (TPRM) engagements covering walkhroughs, testing, documentation and other engagement related activities . Participate in vendor calls / client interactions by providing delivery updates. Follow policies and procedures that support the successful implementation of TPRM operating models. Participate in process walkthrough discussions to assist in documenting end-to-end business processes and functional requirements. Participate in assessing the application of legal and regulatory requirements to clients TPRM practices. Participate in technology enhancement requirements such as Automation, Data Analytics, AI to support TPRM processes. Understand the process gaps and propose preventive/corrective action where appropriate. Demonstrate a keen interest in developing knowledge of market trends, competitor activities, EY products, and service lines. Adhere strictly to fulfill project activities to achieve exceptional client service Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress. Conduct research and assist senior team members in preparing client presentations and information memorandums. Continuously strive towards exceeding client & team expectations and work on increasingly complex assignments. Support management in the preparation of proposals and business development materials. Bring out of the box thinking mindset and analytical thinking capability to enhance service delivery. Skills And Attributes For Success Maintain an educational program to develop personal skills continually. Constantly upskilling as per market trends. Understand and follow workplace policies and procedures. Exhibit initiative and participate in corporate social and team events. To qualify for the role, you must have B.Tech (IT/Computer Science), BSc.(IT), BE, MCA, from a tier1 or tier 2 college. 1 to 4 years of demonstrated experience with Risk Management, preferably in the Third-Party engagement lifecycle (pre-contracting, contracting, and post contracting). Basic understanding of the TPRM framework, Risk Management, Information Security practices. Good to have exposure in Contract Risk Reviews. Good exposure in TPRM tools and technology solutions (e.g., GRC enablement solutions, such as Process Unity, Prevalent, Archer, ServiceNow, etc). Basic knowledge of standards such as ISO 27001/2, ISO 22301, ISO 27018, PCI – DSS, HITRUST, etc Basic knowledge of privacy regulations such as GDPR, CCPA, etc Basic knowledge of regulations such as FISMA, HIPAA, Reg SCI, MAS, etc Basic knowledge of TCP/IP, concepts of OSI layer and protocols, networking and security concepts, Physical & Environmental Security, Asset Security and Identity & Access Management. Good to have certifications - CISSP, CISA, CISM, CTPRP, CIPP, ISO 27001 Lead Auditor or Lead Implementer Ideally, you’ll also have Exposure to tools like ProcessUnity, ServiceNow, Archer. What We Look For A Team of people with enthusiasm to develop new skills and knowledge and experience to succeed and inquisitiveness to learn new things in this fast-moving environment. An opportunity to be a part of a market-leading, multi-disciplinary team of professionals, in the only integrated global transaction business worldwide. Opportunities to work with TPRaaS practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from the startups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is on education and coaching alongside practical experience to ensure your personal development. We value our employees, and you will be able to control your progress with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching, and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 1 day ago
0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Zuddl is a modular platform for events and webinars that helps event marketers plan and execute events that drive growth. Event teams from global organizations like Microsoft, Google, ServiceNow, Zylo, Postman, TransPerfect and the United Nations trust Zuddl. Our modular approach to event management lets B2B marketers and conferences organizers decide which components they need to build the perfect event and scale their event program. Zuddl is an outcome-oriented platform with a focus on flexibility, and is more partner, less vendor. FUNDING Zuddl being a part Y-Combinator 2020 batch has raised $13.35 million in Series A funding led by Alpha Wave Incubation and Qualcomm Ventures with participation from our existing investors GrowX ventures and Waveform Ventures. About The Role This isn’t just an internship. It’s your launchpad to becoming a GTM Engineer. Six months ago, “GTM Engineering” was a buzzword. Today, it’s one of the most in-demand roles in B2B. GTM Engineers sit at the intersection of strategy, ops, and automation– solving high-impact problems using tech and AI. This internship is built to get you there. What You Will Do You’ll work closely with Sales, Marketing, and Customer Success teams to identify broken processes and fix them – not with meetings, but with automation. Think of yourself as a systems builder, a workflow architect, and a force multiplier. Diagnose operational inefficiencies across the GTM org Build and automate workflows using ChatGPT, Gemini, Zapier, Make.com, Airtable, or APIs Support key programs like lead routing, business development, customer onboarding, and internal reporting Design internal dashboards, bots, scripts, or utilities to streamline execution Document your builds and turn them into repeatable playbooks for scale Contribute to internal GTM experiments, and bring new automation ideas to life Requirement We don’t expect you to have years of experience, but we want you to be obsessed with figuring things out, fast. You’ve built or hacked workflows using AI tools or no-code/low-code platforms You’re naturally curious about business systems and how tech can improve them You’re comfortable working in ambiguity and thrive when learning something new You love solving messy, unstructured problems Strong communicator – written and verbal What's There For You Direct mentorship from the CEO’s office, with a front-row seat to GTM strategy, RevOps, and growth execution Exposure to real-world projects that go beyond decks and docs – you’ll build things that teams actually use A tangible portfolio of AI/automation projects Freedom to experiment, fail, learn, and iterate A clear path to a full-time GTM Engineer role based on performance This is for the builder who sees AI not just as a tool – but as a new language for business. If that’s you, we want to work with you. Why You Want To Work Here Opportunity to convert to a Full-Time Role, based on performance and organisational requirements after the end of the internship tenure. A culture built on trust, transparency, and integrity Ground floor opportunity at a fast-growing series A startup Competitive Stipend Work on AI-first features in an event-tech startup with global customers Thrive in a remote-first, empowering culture fueled by ownership and trust Show more Show less
Posted 1 day ago
5.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Company Qualcomm India Private Limited Job Area Operations Group, Operations Group > Project Analyst General Summary Role Overview: We are seeking a detail-oriented and analytical Inventory & Asset Management Analyst to lead the implementation and optimization of asset tracking systems and associated dashboards. This role is critical in ensuring long-term operational continuity, audit readiness, and cost-efficiency through data-driven decision-making and process automation. Key Responsibilities Asset Lifecycle Management: Maintain integrity across the entire asset lifecycle—from procurement to retirement—ensuring compliance with internal policies and audit standards (e.g., FAR). Dashboard Development & Reporting: Design and implement interactive dashboards using Power BI, leveraging DAX and SQL to provide actionable insights for stakeholders. Data Integrity & System Management: Ensure accuracy and consistency of asset data in ServiceNow and Nataero platforms. Collaborate with Finance, IT and lab operations to maintain clean, audit-ready records. Audit & Compliance Support: Prepare and support internal audits, ensuring traceability and accountability of lab assets. Cross-Functional Coordination: Work closely with lab operations, procurement, finance, and IT teams to align asset management practices and drive operational excellence. Automation & Optimization: Identify opportunities for automation and process improvement to enhance scalability and reduce manual effort. Asset Recovery & Cost Savings: Lead initiatives for asset recovery, reuse, and cost optimization through data analysis and stakeholder engagement. Required Skills & Qualifications Proven 5+ years of experience in Inventory and Asset Management in a lab or technical environment. Proficiency in ServiceNow and familiarity with Nataero or similar asset tracking systems. Strong expertise in Power BI, including DAX formulae and basic SQL queries. Advanced skills in Microsoft Excel, including pivot tables, VLOOKUPs, and data modeling. Excellent analytical and logical reasoning skills. Understanding of FAR audit compliance and lab operations. Strong communication and stakeholder engagement skills. Ability to work independently and collaboratively in a cross-functional environment. Minimum Qualifications Associate's degree. OR High School Diploma or equivalent and 2+ years of relevant work experience. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers. 3077003 Show more Show less
Posted 1 day ago
4.0 - 6.0 years
0 Lacs
Indore, Madhya Pradesh, India
On-site
Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Lead Analyst - Product Support in our ever-evolving WPT App Support team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About The Team Our Customer Experience Worldpayers are at the heart of it all — enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they’re always finding ways for us to grow together. Worldpay Total: Worldpay total is payment gateway and offer the multiple payment method to their customers to accept the payments. It is supporting the wider retail customers in UK region. What You’ll Own Working knowledge of Java and unix ITIL Processes Test Execution User Interface Testing Application Testing User Experience (UX) Testing Cloud Testing SQL Databases Amazon CloudWatch Atlassian JIRA ServiceNow IT Service Management What You Bring Minimum 4-6 years of experience in testing, test case writing and execution. Minimum 4 years of experience in providing the hands-on IT support and interacting with applications and end users. Working knowledge of Java, SQL. Proficient in cloud AWS cloud. Hands on in Service Now, JIRA and Splunk. Strong understanding of ITIL /SRE/ DEVOPS best practices for supporting a production environment. Understanding of Java (J2SE), spring, Hibernate, micro services. Understanding of database concepts and exposure in working with oracle and SQL databases. Prior banking or finance related experiences a plus; personal banking experience preferred Strong analytical skills Knowledge of Worldpay products and services Organizational and time management skills required Extremely comfortable working with computers and a variety of applications Excellent oral and written communications skills Strong problem solving skills Worldpay Values Determined - You stay open – winning, and failing, as one. Always looking for solutions that add value. Inclusive - You collaborate, encouraging others to perform at their best, always welcoming new perspectives. Open - You work across borders, working with your team to achieve your collective goals. What Makes a Worldpayer What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. (Susmita Tripathy) Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass Show more Show less
Posted 1 day ago
2.0 - 4.0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
Real is a fast-growing national real estate brokerage powered by technology. Real is currently operating in all U.S. states, Canada, India, and the District of Columbia. Founded in 2014, Real is a trailblazer in the Residential Real Estate industry, as we lead the disruption with our cutting-edge technology platform. We are on a mission to revolutionize the home-buying and selling process, making agents' lives better while creating lucrative financial opportunities for them. For more information, visit https://www.onereal.com/ Location: Mumbai - Hybrid. Work Schedule: 2:30 PM - 11:30 PM IST Job Summary: The IT Support Admin will be responsible for managing the procurement, maintenance, inventory, and lifecycle of laptops, accessories, and other IT devices. This role requires close collaboration with stakeholders to ensure timely delivery, repairs, and compliance with asset management protocols. Duties/Responsibilities: End-User & Technical Support: Provide comprehensive technical support for employees, acting as the first point of contact for issues related to Google Workspace (GWS), Microsoft O365, and Slack. Manage and support Mobile Device Management (MDM) systems for both macOS and Windows environments. Execute all IT-related tasks for employee onboarding and offboarding, including account creation, device provisioning, and access revocation. Troubleshoot and resolve hardware and software issues on employee endpoints. Manage work and communicate through ServiceNow, Slack and email. Procurement & Vendor Coordination: Oversee the procurement process for laptops, mobile devices, and accessories. Collaborate with vendors to negotiate pricing, ensure timely dispatch, and manage bulk purchases. Maintain contracts and service agreements with vendors for device repairs and replacements. Inventory & Asset Management: Track all live laptop accessories and devices within inventory. Maintain an up-to-date record of issued, returned, and misplaced assets. Ensure proper documentation and tagging for devices to prevent misplacement or unauthorized usage. Coordinate with internal teams for device allocation based on business needs. Manage software/hardware licenses and renewals. Optimize device allocation to new hires, existing employees, and offboarding personnel. Delivery & Repairs Management: Ensure timely delivery and dispatch of devices to employees, coordinating with logistics partners when needed. Address device repairs, ensuring they are accounted for in Full & Final (F&F) settlement for departing employees. Implement proper tracking for faulty devices and manage replacements. Compliance & Reporting: Ensure all assets comply with organizational policies and security standards. Generate periodic reports on asset usage, procurement efficiency, and stock availability. Assist in budgeting for IT equipment and forecasting upcoming needs. Support IT audits by providing accurate inventory records and policy adherence. Stakeholder Collaboration: Partner with HR and IT teams to facilitate device allocation for new hires and offboarding processes. Work closely with finance teams to manage IT asset expenditures. Coordinate with vendors for efficient service delivery and troubleshooting device-related concerns. Qualifications & Skills: Hands-on experience with user administration and support for Google Workspace (GWS), Microsoft O365, and Slack. Experience of up to 2 - 4 years in IT asset management, inventory tracking, or procurement. Proficiency in managing and supporting Mobile Device Management (MDM) platforms for macOS and Windows. Demonstrated experience with IT onboarding and offboarding processes. Strong organizational and analytical skills to ensure efficient workflow management. Ability to coordinate vendor relationships and negotiate service agreements. Proficiency in inventory tools like Asana, ServiceNow, or Excel. Basic knowledge of IT administration, workplace security, and asset compliance. Must Have: Ability to truly encompass our Company Core Values Work Hard, Be Kind Tech x Humanity “We” are bigger than “me”. Real is proud to be an equal opportunity workplace employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Show more Show less
Posted 1 day ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Description and Requirements "At BMC trust is not just a word - it's a way of life!" Description And Requirements CareerArc Code CA_UT Hybrid "At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! Customer Success brings the transcendent customer experience to life by empowering customers to achieve the value and impact of their BMC investments. Customer Success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience. No better team to join when customer centricity is at the heart of BMC's strategy! Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Be responsible for driving customer adoption and success by providing governance advice, usage/adoption recommendations, risk identification and mitigation. Articulate value, inspire and sell the Social Enterprise future in a Cloud Computing world. Become the post-sales success leader for your assigned accounts and provide your customers with a deliverable Success Blueprint, possessing application functional or IT expertise in combination with exceptional customer management experience at the C-level. Serve as an escalation point for issues that impact the customer’s success and drive risk mitigation. Senior CSSs are required to maintain strong working relationships with other BMC customer facing personnel in the Sales, Services, Engineering, Marketing and Product Management eco systems with the goal of owning the post-sale strategy. As every BMC employee, you will be given the opportunity to learn, be included in global projects, challenge yourself and be the innovator when it comes to solving everyday problems. To ensure you’re set up for success, you will bring the following skillset & experience: BA/BS degree or minimum 10 years relevant work experience Expertise and experience dealing with large, complicated, political accounts at the most senior IT and business levels (preferably with recent direct hands-on executive experience) Capability as credible and effective C-level advisor/coach, esp. around change management (cultural, technical and business) Executive-level communication and interpersonal skills, with the ability to effectively navigate and mediate conflict and foster honest dialog Prior experience with medium-large, complex project implementations. Prior experience with in-depth & wide-scale diverse portfolio engagements with timelines ranging from 1 week to several months. Information Technology Service Management (ITSM) products such as HP Service Desk, BMC Remedy/Helix, BMC Service Express / Magic, ServiceNow, Heat, Frontrange, or other commercial ITSM products. ITIL and all aspects of Service management including Service Desk, Configuration Management, Change Management, Asset Management, CMDB, Service Catalogs and Knowledge Management. ITIL V3 and/or V4 certification strongly preferred. Deep ITSM or IT experience and knowledge of competitive landscape Proven effectiveness at leading and facilitating executive meetings and workshops Ability to prioritize, multi-task, and perform effectively under pressure Strong knowledge of business processes (Sales, Marketing, Service, Support), business applications and automation Familiarity with AI, GPT and LLMs. Familiarity with the database, application and network technologies used in Cloud Computing (e.g. knowledge of network topologies and devices, database concepts and SQL, multi-tenancy) Working knowledge of the software development process and of software design methodologies (coding experience is not required, but may be useful) BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process. At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 4,542,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits. We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. ( Returnship@BMC ) Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply. Show more Show less
Posted 1 day ago
5.0 - 7.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About the Role: ASEC Engineers – A Verdantas Company is seeking an experienced Deputy Division Manager, Enterprise Applications to join our dynamic Pune office. In this pivotal managerial role, you will be responsible for assisting in the development, implementation, and maintenance of Verdantas enterprise applications—ensuring their reliability, scalability, and performance. You’ll help drive technical solutions that align with business objectives, contributing to a robust application ecosystem that supports innovation and growth. Key Responsibilities: • Assist the Division Manager in leading and managing the enterprise applications team. • Support the development and implementation of strategies for enterprise application development. • Oversee the design, development, and deployment of enterprise applications. • Ensure the security, performance, and scalability of enterprise applications. • Collaborate with other departments to understand their application needs and provide solutions. • Ensure compliance with relevant regulations and standards. • Provide technical guidance and support to the team. • Monitor and evaluate the performance of enterprise applications, making recommendations for improvements. Core Competencies: • Enterprise Integration: Integrate core business applications (Workday, ServiceNow, ERP, CRM, Microsoft Entra) to each other and to the data platform (Microsoft Fabric) • ServiceNow Management: Lead the ServiceNow platform, driving its implementation, customization, and optimization to support business processes. • Enterprise Applications Administration: Oversee the day-to-day management of the ERP, CRM, HRIS, ITSM technical administration and data management. • Leadership: Ability to manage teams and projects and provide guidance. • Strategic Thinking: Developing strategies, solving problems, and staying updated with trends. • Project Management: Managing budgets, resources, and overseeing application development. • Security and Compliance: Ensuring application security and regulatory compliance. • Collaboration: Working with other departments to meet their application needs. Required Qualifications: • Bachelor’s or Master’s degree in computer science or equivalent • 5-7 years of relevant experience • Strong verbal and written communication skills Location and Work Set-up • Pune, Maharashtra, India • Work Mode: In Office ________________________________________ Why Join ASEC Engineers – A Verdantas Company ? At our Pune office , you’ll be part of a vibrant, innovative environment that fuses local excellence with global impact. We foster a people-first culture and empower our employees with tools, support, and opportunities to thrive. What We Offer: • Be part of a global vision with the agility of a local team. • Work on high-impact projects that shape industries and communities. • Thrive in a collaborative and dynamic office culture. • Access continuous learning and professional development programs. • Grow with clear paths for career progression and recognition. • An employee-centric approach that values your well-being and ideas. ________________________________________ Ready to Build the Future with Us? “Join ASEC Engineers – A Verdantas Company in Pune, where your technical expertise, leadership, and ideas will shape innovation and drive progress. Let’s engineer a better tomorrow—together.” Show more Show less
Posted 1 day ago
25.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed. Job Overview Milestone is looking for a skilled IT Asset Logistics Technician to provide onsite services for our client supporting a global team. In this role, you will be engaged with inventory management, imaging and deploying of Windows and macOS laptops, mobile devices, and the essential equipment that keeps our client and their teams going. New Hire equipment ticket management Imaging and deployment of laptops, peripherals, and equipment Manage and process delivery and deployment of logistics request tickets Process and record received deliveries of existing equipment Confirm and validate new asset receipts of hardware received Escalate, report, and manage discrepancies between hardware assets physically received Conduct weekly stockroom inventory asset audits Collect, process, and manage legal hold assets Monitor and report inventory stock levels in accordance with established thresholds Maintain and track hardware to and from the inventory store rooms Perform hardware recovery upon employee terminations and laptop replacements Identify disposition of returned assets Assist to arrange and manage e-waste services Skills Graduation, Diploma or equivalent Minimum 1 year of Inventory Management experience Ability to work in an onsite capacity following Milestone Technologies and Client safety guidelines Extensive understanding of IT equipment, models, and accessories including Windows, macOS, Android, and iOS devices Excellent ticket management hygiene Responsive and efficient communication via email, Slack, and Zoom; exhibiting a high level of professionalism Knowledge of storeroom safety and operations Ability to lift/move 25-50 pounds Strong verbal and written skills for customer interactions Minimum 2 years of imaging, and deployment experience Knowledge and experience using ServiceNow, JAMF, BigFix, and other device management/service delivery software Ability to drive a truck and/or box truck is a plus Compensation Estimated Pay Range: Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location. Our Commitment to Diversity & Inclusion At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success. Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees. We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you. Show more Show less
Posted 1 day ago
8.0 years
0 Lacs
Mumbai Metropolitan Region
On-site
Area(s) of responsibility SkillS: ServiceNow Functional Consultant – Change & Release Management/ BA Experience: 8+years Job Description Standardize/Optimize ITIL® Service Management processes and functions for a large customer environment where IT services may get offered by multiple service providers Experience in Delivery and consulting for Change and Release Management Process. Experience to consult and plan for end-to-end CSM / ITSM function cum process implementation considering various business and strategic scenarios Reengineer existing processes and design new processes to dramatically improve productivity, quality and service, ensuring appropriate stakeholder input and buy-in Lead functional process implementations for designed/re-designed processes using ITIL® based ITSM tools like ServiceNow® Work closely with ServiceNow® technical team to implement the desired processes using Agile approach Support process and tool implementation through appropriate documentation for processes, functionalities, test scripts and training material ITIL® Intermediate or Expert certified is preferred Project Management trained is preferred Strong customer service orientation Passion for analysing problems designing creative solutions in the form of process design and automation, driving continuous performance improvement Show more Show less
Posted 1 day ago
5.0 - 8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Job description: Job Description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ͏ Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ͏ 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ͏ 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ͏ Deliver No. Performance Parameter Measure 1.Continuous Integration, Deployment & Monitoring of Software100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan2.Quality & CSATOn-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation3.MIS & Reporting100% on time MIS & report generation Mandatory Skills: ServiceNow Creator . Experience: 5-8 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome. Show more Show less
Posted 1 day ago
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The demand for ServiceNow professionals in India is on the rise as more companies are implementing ServiceNow to streamline their IT service management processes. ServiceNow offers a range of job opportunities for individuals with expertise in this platform. If you are a job seeker looking to explore ServiceNow jobs in India, this guide will provide you with valuable insights into the job market, salary range, career progression, related skills, and interview questions.
Here are 5 major cities in India actively hiring for ServiceNow roles: - Bangalore - Pune - Hyderabad - Chennai - Mumbai
The average salary range for ServiceNow professionals in India varies based on experience levels: - Entry-level: INR 4-6 lakhs per annum - Mid-level: INR 8-12 lakhs per annum - Experienced: INR 15-25 lakhs per annum
A typical career progression in the ServiceNow domain may look like: - Junior Developer - Developer - Senior Developer - Technical Lead - ServiceNow Architect
In addition to expertise in ServiceNow, professionals in this field are often expected to have skills in: - IT Service Management (ITSM) - JavaScript - HTML/CSS - SQL - ITIL (Information Technology Infrastructure Library)
Here are 25 interview questions for ServiceNow roles: - What is ServiceNow and what are its key features? (basic) - Explain the difference between UI Policy and UI Macro in ServiceNow. (medium) - What is a business rule in ServiceNow? (basic) - How do you create a new table in ServiceNow? (medium) - What is GlideRecord in ServiceNow? (advanced) - Describe the different types of ServiceNow workflows. (medium) - How do you integrate ServiceNow with external systems? (medium) - What is the difference between a client script and a server script in ServiceNow? (medium) - How do you troubleshoot performance issues in ServiceNow? (advanced) - Explain the concept of Service Catalog in ServiceNow. (basic) - How do you create a custom application in ServiceNow? (medium) - What is the use of ACLs (Access Control Lists) in ServiceNow? (medium) - How do you handle data imports in ServiceNow? (basic) - Explain the concept of Domain Separation in ServiceNow. (advanced) - What is a Transform Map in ServiceNow and when is it used? (medium) - How do you schedule a job in ServiceNow? (basic) - What is the difference between a Business Rule and a Script Include in ServiceNow? (medium) - How do you create a new UI Page in ServiceNow? (medium) - Explain the purpose of the CMDB (Configuration Management Database) in ServiceNow. (basic) - How do you perform debugging in ServiceNow? (medium) - What are the different types of notifications in ServiceNow? (basic) - How do you create a new module in the ServiceNow navigation menu? (medium) - Explain the concept of Service Level Agreements (SLAs) in ServiceNow. (basic) - How do you customize the ServiceNow User Interface? (medium) - What is the role of a Business Analyst in a ServiceNow project? (basic)
As you prepare for your ServiceNow job interviews, make sure to brush up on your technical knowledge, practical skills, and problem-solving abilities. With the right preparation and confidence, you can land a rewarding career in the ServiceNow domain in India. Good luck!
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