Optum

Primary Responsibilities: Manage a team of 25-30 representatives ensuring performance and productivity Demonstrate excellent communication and managerial skills to lead and motivate the team Handle irate customers and manage escalation calls effectively in a voice process environment Ensure adherence to business-critical turnaround time (TAT) of 72 hours Maintain business availability during holidays and weekends as required Monitor team performance and provide feedback and coaching for continuous improvement Ensure compliance with company policies and procedures Accurate and timely documentation of data Building and maintaining an effective team environment Planning, developing, and managing the quality and productivity of Production teams Coordinating process issues with the Service Delivery Manager / Service Delivery Leader Aligning with key business partners to serve customers Fostering or maintaining a collaborative relationship with internal and external customers to ensure satisfaction and profitability Working with business partners to identify ways to improve business processes Assisting in building, reviewing, and adhering to the annual business plan Controlling expenses and increasing profitability via productivity and quality gains Reviewing work results of the team and their pattern of handling work queues Developing, motivating, and retaining employees and challenging the team to set ambitious goals Providing regular performance feedback and giving frequent formal and informal coaching sessions Promotes a high level of commitment to anticipating, understanding, and meeting the needs of each internal and external customer Identifies and leverages internal networks to complete tasks; presents ideas persuasively; gains the support and assistance of others who have a stake in the outcome and proactively participates in company initiatives Identifies trends and issues and recommend solutions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduate 4+ years of experience (Overall) 2+ years of experience in Team Handling (Min Span of 20 people) 6+ months of reporting experience Performance Management experience Solid proficiency in MS Office or Word or PowerPoint Exposure to all the facets of Operation Management Exposure to people management, Performance Management and Client Management Proven solid client interaction related to process Demonstrated ability to do careful listening, tact and candor, two-way communication, and master a high impact communication style Demonstrated ability to be a Self-starter who can manage multiple priorities with minimum direction solutions Demonstrated ability to effectively organize and lead a team of people, in cooperative processes to achieve shared outcomes Demonstrated ability to identify process gaps & initiate discussions with management on improvement plans Demonstrated ability to coach and mentor Proven effective communication skills both verbal and written to individuals Proven effective numeracy and analytical skills Indian Holiday work flexibility Willing or open to Night Shifts and rotational offs Willing or ability to a 365 days, 24 by 7 process flexibility Willing to work in Night Shift Preferred Qualifications: US Healthcare industry experience Transition Experience

Primary Responsibilities: Design, develop, and maintain efficient, reusable, and reliable code Collaborate with cross-functional teams to define, design, and implement new features Identify and fix bugs, performance bottlenecks, and other issues Conduct code reviews to ensure adherence to best practices and coding standards Participate in the entire software development lifecycle, from concept and design to testing and deployment Continuously discover, evaluate, and implement new technologies to maximize development efficiency Analyze, investigate and provides explanations and interpretations within area of expertise Analyze and implement AI based solutions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor''s degree in Computer Science, Engineering, or equivalent experience 4+ years of experience problem solving with contact center platforms (primarily voice) 2+ years of experience with Amazon Connect routing development Solid understanding of AI use cases and implementations Proficiency in git/GitHub version control Proven excellent technical growth, problem-solving and analytical skills Proven ability to work independently as well as collaboratively in a team-oriented environment Proven solid communication and interpersonal skills Preferred Qualifications: Experience with cloud platforms (AWS, Azure, or Google Cloud) Experience with Agile development methodologies Proficiency in IT Service Management (ITSM), specifically the Service Level Owner role Proficiency in CICD tools (GitHub)

Primary Responsibilities: Build agentic workflows using Semantic Kernel, LangChain/LangGraph and AutoGen with tool calling, multi-agent coordination, and safe tool execution Implement RAG pipelines (chunking, embeddings, retrieval, ranking) with vector stores (e.g., Azure AI Search, Pinecone, Weaviate, FAISS) Ship robust services (Python/C#/TypeScript) with Docker/Kubernetes, CI/CD, observability, and cost/latency optimization Deploy and work with Cloud Native solutions (e.g., Azure, AWS, GCP) Integrate with enterprise systems via APIs, MCP servers, message buses, and event-driven architectures; design function/tool schemas Apply Responsible AI practices-prompt injection defenses, content filters, PII/PHI redaction, audit logging, and human-in-the-loop Establish offline/online LLM evals (accuracy, hallucination rate, safety) using frameworks like Ragas/DeepEval/LangChain Eval Guide and mentor junior developers to foster team growth Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor''s degree in Computer Science, Engineering, or related field 8+ years of experience with proficiency in languages such as Java, C#, Python, or Go 3+ years of Docker experience 3+ years of experience with a container environment like Kubernetes 3+ years of Agile experience 3+ years of Cloud experience (AWS, Azure, etc.) 1+ years of experience building agentic workflows using Semantic Kernel, LangChain/LangGraph or AutoGen 1+ years of experience implementing RAG pipelines with vector stores Experience with LLM evals using frameworks like Ragas/DeepEval/LangChain Eval

Primary Responsibilities: Drive client value by: Creating innovative solutions driven by exploratory data analysis from diverse datasets Responsible for developing/delivering end-to-end Machine Learning projects/solutions that have a high degree of value, ambiguity, scale and complexity Ability to coach/guide follow data scientists and accountable for delivering advanced analytics products Using an analytical approach to design, develop, and implement data enrichments, predictive models, and advanced algorithms that lead to expanded value extraction from data Leading efforts for applied use of machine learning to drive process optimization and transformation Applying knowledge of data modeling, statistics, machine learning, programming, simulation, and advanced mathematics to recognize patterns, identify opportunities, pose business questions, and make valuable discoveries leading to more actionable insights Working with analytics and statistical software and products, such as SQL, R, Python, Hadoop and others to perform analysis and interpret data Creating artifacts like STM, HLD, LLD for hardening prototypes into production (prototype to hardening) Communicate the performance of the machine learning algorithms across an interdisciplinary team Create impact at scale by: Developing and managing a comprehensive catalog of scalable data services that expand the value of analytical offerings Designing and promoting best practices related to data enrichment, advanced modeling, and algorithm creation in support of analytically driven insight Collaborating with business intelligence architects and domain analysts to maximize the effectiveness of business intelligence tools, dashboards, and other dynamic reporting capabilities Leading efforts to build sophisticated data enrichment processes that server as the single source of truth to expanded insights on base data Ensuring complex analytics adhere to statistical best practices Required Qualifications: Bachelor's degree (preferably in information technology, engineering, math, computer science, analytics, engineering or other related field) 8+ years of combined experience in data science, data enrichment, and advanced modeling 8+ years of experience creating models/solutions using Python, Spark-SQL, Scala or other similar coding language 8+ years of experience manipulating large data sets through statistical software (ex. R, SAS) or other methods 5+ years of experience managing complex data projects and programs 5+ years of experience creating healthcare analytics Hands on experience in Microsoft Azure, Databricks, Mlflow and model deployment frameworks Hands-on experience in implementing and training machine learning algorithms and statistical analyses, including for example non-parametric tests, linear mixed models, modern supervised and unsupervised machine learning algorithms such as SVM, random forest, PCA, t-SNE, clustering, deep learning, and LLMs Highly proficient with hands-on experience in Python coding, Spark SQL and any other programming language along with corresponding language packages Proven excellent communication and presentation skills Ability to develop and deploy data pipelines, machine learning models, or applications on cloud platforms (Azure, Databricks, AzureML).

Requirement: In-depth understanding of Object-Oriented Programming principles. In-depth knowledge and practical knowledge of applying SOLID design principles. In-depth understanding of design patterns and experience in designing and building complex architecture solutions. Extensive hands-on experience in building WinForms or WPF application Strong knowledge on advanced C# language features like Lambda functions, Generics, etc. Strong knowledge on Entity framework database first and code first approach. Ability to write Unit Testing using popular mock frameworks and XUnit frameworks. Ability to understand query plans and tune complex queries to improve performance. Skills: OOPS SOLID Architectural Patterns Winforms/WPF C# Entity Framework Unit testing SQL Advanced Query Performance Tuning

Primary Responsibility: Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: B.E./B Tech/MCA/M Tech / Bachelor''s degree Computer Science, Computer Engineering, or other related discipline (16+ years of education, correspondence courses are not relevant) 8+ years of experience working with programming, scripting languages such as Java, NodeJS, React 8+ years of experience with APIs / micro-services development 4+ years of experience with container technologies (Kubernetes, Docker, etc.) Experience with event steaming platforms such as Kafka Experience with Cloud platform (AWS, Azure), GitHub actions Experience with DevOps, CI / CD Experience with automated testing frameworks Experience with RDBMS, Snowflake, data bricks, SQL Server Experience working with programming, scripting languages such as Java, NodeJS, React or Angular Experience with APIs / micro-services development Experience with container technologies (Kubernetes, Docker, etc.) Experience with monitoring tools like Splunk Experience with event steaming platforms such as Kafka Experience with AWS, Azure DevOps, GitHub actions Experience with DevOps, CI / CD Experience with automated testing frameworks Full stack java development experience in container technologies, Kafka, Azure, GitHub Development experience utilizing Agile Proficiency with AI-powered development tools such as GitHub Copilot or AWS, Code Whisperer or Google''s Codey (Duet AI) or any relevant tools is expected. Candidates should be adept at integrating these tools into their workflows to accelerate development, improve code quality, and enhance delivery velocity Proven ability to proactively leverage AI tools throughout the software development lifecycle to drive faster iteration, reduce manual effort, and boost overall engineering productivity

Primary Responsibilities: Develop and run pipelines for data ingress and model output egress Develop and run scripts for ML model inference Design, implement, and maintain CI/CD pipelines for MLOps and DevOps functions Identify technical problems and develop software updates and fixes Develop scripts or tools to automate repetitive tasks Automate the provisioning and configuration of infrastructure resources Provide guidance on the best use of specific tools or technologies to achieve desired results Create documentation for infrastructure design and deployment procedures Utilize AI/ML frameworks and tools such as MLFlow, TensorFlow, PyTorch, Keras, Scikit-learn, etc. Lead and manage AI/ML teams and projects from ideation to delivery and evaluation Apply expertise in various AI/ML techniques, including deep learning, NLP, computer vision, recommender systems, reinforcement learning, and large language models Proficiency in Python, R, or other programming languages for data analysis and AI/ML development Communicate complex AI/ML concepts and results to technical and non-technical audiences effectively Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor''s degree or higher in computer science engineering with a focus on language processing 2+ years of experience in AI/ML roles Hands on experience containerization, and deploy LLM applications in cloud environments using Docker, Podman, Kubernetes, and MLOps pipelines, integrating services such as Azure OpenAI, AWS Sagemaker, or Vertex AI for scalable, secure, and cost-optimized GenAI tool deployment with continuous monitoring and CI/CD automation Experience in developing solutions in the NLP space and relevant projects. Hands-on experience with NLP tasks: text classification, named entity recognition/extraction, semantic search, summarization, and question answering. Hands on experience in frameworks like LangChain, LlamaIndex, Hugging Face Transformers, LangGraph, CrewAI, Autogen etc. Experience with Azure development environments Proficiency in supervised, unsupervised, reinforcement learning, deep learning, and transformer-based architectures Good understanding of LLMs (OpenAI, Hugging Face, etc.), MCP server, Retrieval-Augmented Generation (RAG) architectures and vector databases (FAISS, Pinecone, Weaviate etc) Proficient in Python and one of PySpark or Scala. Familiarity with python tools for data processing Ability to develop and deploy data pipelines, machine learning models, or applications on cloud platforms (Azure, Databricks, AzureML) Knowledge of NLP literature, thrust areas, conference venues, and code repositories Familiarity with UI tools like Streamlit, Chainlit, and API Frameworks like Flask, FAST APIs, Rest APIs etc.. Proficiency in libraries such as Hugging Face and OpenAI API. Proven excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes, and recommend solutions Hands-on skills with repository management and GPU use, and the ability to rapidly set up NLP pipelines for testing new ideas Familiarity with OCR based AI application using tools like Tesseract, Amazon Textract, Azure Form Recognizer, etc. for extracting data from scanned or image-based PDFs DevOps Skills: Experience building and maintaining CI/CD pipelines for ML and GenAI applications Hands-on experience with containerization and orchestration using Docker and/or Podman Familiarity with traditional software monitoring, scaling, and quality management (QMS) Experience with DevOps tools (GitHub, GitHub Actions, Azure devops, Kubernetes, etc.) Experience with data-oriented workflow orchestration frameworks (Airflow, kafka, etc.) Security and vulnerability management Preferred Qualifications: Experience deploying and maintaining ML models in production Experience with model observability tools for insights into the behavior, performance, and health of deployed ML models (tracking, alerting, compliance monitoring, etc.) MLOps skills Familiarity with model versioning tools (MLFlow, etc.) Familiarity with data versioning tools (Delta Lake, DVC, LakeFS, etc.)

Primary Responsibilities: Analyze large sets of Data related to software installation, Hardware configuration, procurement, Financial and License Entitlement Maintain and manage information to address budgeting, software compliance & inventory, contracts, and cost. Assist in the development of reporting to address management requirements to obtain information on SAM tool and otherwise Understanding of IT Network, Security and Server infrastructure Recommend improvements to software license management requirements and policies Document and maintain software license management procedures and work instructions based on the process and policies Provide reports and recommendations to use in making software acquisition and discontinuance decisions Identify and report license compliance issues and provide recommendations to resolve the compliance issue Lead different initiatives and related projects for which Project Management knowledge should be added advantage Builds Strong working relationships with other IT departments, including but not limited to, Support & services, Procurement, IT Architecture teams to ensure software discovery and reporting meets requirements Identify optimization and savings opportunities for renewals, software licensing, and services Manages and works software request tickets Enters License Entitlements records into the SAM Repository (Flexera/SNOW). Communicate status of various projects to senior leadership Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Graduation 8+ years of professional ITAM experience, with steadily increasing responsibilities Experience in Software Asset Management policies and practices Experience working on procurement tool like Ariba Knowledge about SEZ/PEZA process Knowledge of SEZ/PEZA guidelines and local law of land Proven excellent collaboration, negotiation and influencing skills Preferred Qualifications: Experience of working on any of the SAM tools - Snow and Flexera software tool Advanced Excel and data presentation Skills

Primary Responsibilities: Develop and run pipelines for data ingress and model output egress Develop and run scripts for ML model inference Design, implement, and maintain CI/CD pipelines for MLOps and DevOps functions Identify technical problems and develop software updates and fixes Develop scripts or tools to automate repetitive tasks Automate the provisioning and configuration of infrastructure resources Provide guidance on the best use of specific tools or technologies to achieve desired results Create documentation for infrastructure design and deployment procedures Utilize AI/ML frameworks and tools such as MLFlow, TensorFlow, PyTorch, Keras, Scikit-learn, etc. Lead and manage AI/ML teams and projects from ideation to delivery and evaluation Apply expertise in various AI/ML techniques, including deep learning, NLP, computer vision, recommender systems, reinforcement learning, and large language models Proficiency in Python, R, or other programming languages for data analysis and AI/ML development Communicate complex AI/ML concepts and results to technical and non-technical audiences effectively Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor''s degree or higher in computer science engineering with a focus on language processing. 5+ years of experience in AI/ML roles Experience in developing solutions in the NLP space and relevant projects. Hands-on experience with NLP tasks: text classification, named entity recognition/extraction, semantic search, summarization, and question answering. Hands on experience in frameworks like LangChain, LlamaIndex, Hugging Face Transformers, LangGraph, CrewAI, Autogen etc. Experience with Azure development environments Proficiency in supervised, unsupervised, reinforcement learning, deep learning, and transformer-based architectures Architect, containerize, and deploy LLM applications in cloud environments using Docker, Podman, Kubernetes, and MLOps pipelines, integrating services such as Azure OpenAI, AWS Sagemaker, or Vertex AI for scalable, secure, and cost-optimized GenAI tool deployment with continuous monitoring and CI/CD automation Deep understanding of LLMs (OpenAI, Hugging Face, etc.), MCP server, Retrieval-Augmented Generation (RAG) architectures and vector databases (FAISS, Pinecone, Weaviate etc) Proficient in Python and one of PySpark or Scala. Familiarity with python tools for data processing Ability to develop and deploy data pipelines, machine learning models, or applications on cloud platforms (Azure, Databricks, AzureML) Knowledge of NLP literature, thrust areas, conference venues, and code repositories Familiarity with UI tools like Streamlit, Chainlit, and API Frameworks like Flask, FAST APIs, Rest APIs etc.. Proficiency in libraries such as Hugging Face and OpenAI API. Excellent analytical and problem-solving skills, including the ability to disaggregate issues, identify root causes, and recommend solutions Hands-on skills with repository management and GPU use, and the ability to rapidly set up NLP pipelines for testing new ideas. Familiarity with OCR based AI application using tools like Tesseract, Amazon Textract, Azure Form Recognizer, etc. for extracting data from scanned or image-based PDFs. DevOps Skills: Experience building and maintaining CI/CD pipelines for ML and GenAI applications Hands-on experience with containerization and orchestration using Docker and/or Podman Experience with DevOps tools (GitHub, GitHub Actions, Azure devops, Kubernetes, etc.) Experience with data-oriented workflow orchestration frameworks (Airflow, kafka, etc.) Security and vulnerability management Familiarity with traditional software monitoring, scaling, and quality management (QMS). Preferred Qualifications: Experience deploying and maintaining ML models in production Experience with model observability tools for insights into the behavior, performance, and health of deployed ML models (tracking, alerting, compliance monitoring, etc.) MLOps skills Familiarity with model versioning tools (MLFlow, etc.) Familiarity with data versioning tools (Delta Lake, DVC, LakeFS, etc.)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Optum AI is UnitedHealth Group's enterprise AI team. We are AI/ML scientists and engineers with deep expertise in AI/ML engineering for health care. We develop AI/ML solutions for the highest impact opportunities across UnitedHealth Group businesses including UnitedHealthcare, Optum Financial, Optum Health, Optum Insight, and Optum Rx. In addition to transforming the health care journey through responsible AI/ML innovation, our charter also includes developing and supporting an enterprise AI/ML development platform. Optum AI team members: Have impact at scale: We have the data and resources to make an impact at scale. When our solutions are deployed, they have the potential to make health care system work better for everyone. Do ground-breaking work: Many of our current projects involve cutting edge ML, NLP and LLM techniques. Generative AI methods for working with structured and unstructured health care data are continuously being developed and improved. We are working in one of the most important frontiers of AI/ML research and development. Partner with world-class experts on innovative solutions: Our team members are developing novel AI/ML solutions to business challenges. In some cases, this includes the opportunity to file patents and publish papers about the methods we develop. We also collaborate with AI/ML researchers at some of the world's top universities. Primary Responsibilities: Develop advanced quantitative modules using a variety of programs/software to support predictive assessment Communicating analytics model behavior/results to business Carrying out technical risk analysis and reliability assessments Performing complex analyses, including optimization, text analytics, machine learning, social-science modeling, and statistical analysis, parametric and non-parametric statistical models and techniques Provide recommendations for plans, programs, strategies, policies, and budgets Design of algorithms that require different models/methods to be used together Driving data quality throughout the organization Apply solid understanding of data science techniques and libraries to business problems Direct data science teams to complete all project deliverables Take a leadership role in the data science community of experts Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's degree in Statistics, Operations Research, Mathematics, Physics, Computer Science, or Engineering, or in a related field, but a Master's degree is preferred 10+ years of experience in Data Science or related fields 8+ years of work experience with at least one of the following languages: Python, Java, and R Comprehensive knowledge of modern data science and product/web analytics tools and techniques, including Python and associated data science ecosystem, Machine Learning, Google Cloud Data platform: BigQuery, Dataflow, etc. Broad knowledge and understanding of advanced statistical, machine learning, and/or data mining techniques Knowledge of both traditional machine learning algorithms and modern deep learning and generative AI models and methods Demonstrated ability to develop and manage complex projects, leading an interdisciplinary team to achieve project goals Demonstrated ability to provide mentorship and guidance for the efficient and technical development of the members of your team Demonstrated advanced quantitative and statistical analysis skills to solve business problems and provide practical business insight using data and a quantitative/scientific approach Proven exceptional verbal and written communication skills to relate with and supervise teams, as well as to communicate technical content and analytical insights/complex findings in a clear and concise manner to multiple audiences, including senior management At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #exetech

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Develop and implement Service Improvement Plans (SIPs) and Continuous Improvement Plans (CIPs) based on service level reviews and operational assessments Lead Six Sigma and Lean projects to identify root causes, reduce waste, and improve quality and performance Facilitate Kaizen events, workshops, and training sessions to promote continuous improvement of culture Analyze business processes and performance metrics to identify improvement opportunities Collaborate with cross-functional teams to implement solutions and monitor outcomes Serve as a coach and mentor for Six Sigma practitioners and operational teams Document improvement efforts, outcomes, and lessons learned for organizational knowledge sharing Support strategic planning and capacity alignment efforts, including SME deployment and coaching models Data Visualization using reporting tools such as Power BI, Tableau, or similar platforms Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's degree in Business, Engineering, IT, or related field Six Sigma certification (Green Belt or higher); Lean certification preferred 5+ years of experience in process improvement, service delivery, or operational excellence Experience in healthcare, managed care, or technical support environments Experienced in utilizing Kaizen specific tools such as 5 whys analysis, fishbone diagram, PDCA Cycle Templates, Pareto Charts, etc. Familiarity with tools like MS Project, SharePoint, and enterprise ticketing systems Exposure to coaching models and SME deployment strategies as discussed in Operations + Six Sigma Assessment Proven track record of leading successful Six Sigma or Lean projects Proven solid analytical, facilitation, and project management skills Proven excellent communication and stakeholder engagement abilities Proven excellent organizational and multitasking abilities, with keen attention to details Willing to work on US Daytime schedule and follow US Flexible Holiday Demonstrated ability to lead cross-functional teams and influence change across multiple business units Skills and Competencies: Deep understanding of ITIL framework, ITSM and service management principles Familiarity with Service Desk or Helpdesk Operations Data Visualization using reporting tools such as Power BI, Tableau, or similar platforms Data Manipulation and Analysis using structured and semi-structured data to identify trends, anomalies, and opportunities for improvement Solid collaboration, communication and interpersonal skills with the ability to work on a fast paced environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. This position requires the candidate to have solid accounting concepts and knowledge in month end close and Balance Sheet Reconciliations. Understand the blackline Criteria & Templates and reconcile General Ledger balances with valid supporting documentation. Identify any discrepancies, provide corrective action plan to resolve open items. This apart, He/She need to support Business Segments during month/quarter close activities, preparing and posting journal entries, extracting reports for analysis etc. Has Basic Knowledge of theories, practices and procedures in a function. Perform structured work and respond to adhoc and standard requests. Uses existing procedures and facts to solve routine problems or do analysis. Primary Responsibilities: Preparing AP Accruals , Prepaid, Allocations, Reclass entries and posting Journal Entries as part of month close Independently Preparing Monthly and Quarterly account reconciliations of Balance sheet accounts Monitor and resolve open items in account reconciliations Analyze and provide commentary P&L & Balance sheet accounts with minimal guidance Provide information and Handle Audit Queries with minimal guidance Take Accountability for Month\Quarter \ Year end close Implement and maintain internal controls and procedure Ability to connect to with SME onsite and do remote knowledge transfer Independently As part of process initiative he/she should support and provide required information and work basis directions from Supervisor / Project Lead Depends on others for instruction, guidance or direction 100% cross training 100% documentation by activity 100% Adherence to Time Lines Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelors / Masters in Commerce 6+ years of experience with 5+ years of experience in handling account reconciliations in BPO Experience working with strict deadlines (i.e. month-end close process) and proven ability to be successful in a fast paced environment Knowledge on account reconciliations ( Suspense accounts, Control accounts, reserve accounts, Receivables, other liabilities, Payables, etc ) Solid accounting knowledge understanding of GL, Sub ledger, Source document Working knowledge of software tools ( Ex: PeopleSoft, Essbase, Excel, Legacy tools) Working knowledge on MS Excel Proven analytical skills & an inquisitive mind, strong communication & Presentation skills and documentation ability, detail oriented, self-motivated and ability to proactively work toward a goal without significant structure or rules At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #NJP

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Perform assigned work in a self-directed manner Perform general accounting on timely manner Prepare and analyze general ledger account reconciliations, including intercompany accounts Generate, reconcile and analyze monthly closing reports Perform monthly quality assurance review of select operations/accounting documents for internal control compliance Perform ad hoc reporting (Regulatory filing) and analysis and investigate issues providing explanations and interpretation Resolve reconciling items in a timely manner Identify and properly escalate unusual transactions Complete special projects as assigned by supervisor Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Bachelor's Degree in Accounting, Finance or equivalent 7+ years of professional accounting experience Intermediate level of proficiency with Microsoft Excel and Word Proven aptitude for analysis of large volumes of data using advanced Microsoft Excel workbooks (and which may include development of new workbooks) Proven ability to work effectively in a matrix organization Proven history of progressively increasing responsibility in prior positions Proven analytical skills and an eye for detail. Hands-on experience performing the following: Correctly applying US GAAP and company practices to assigned work Creating well-documented journal entries and running queries in a general ledger system Responding to internal and external auditor requests Proposing solutions to noted problems Documenting methodology, analysis and conclusions At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #NJP

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a detail-oriented and analytical Sampling Analyst to support our data-driven initiatives by managing survey sample design, data integrity, and cross-functional collaboration. This role is critical in ensuring the accuracy and reliability of survey data used to inform strategic decisions across the organization. The analyst will also serve as a dependable partner to the Strategic Insights (SI) team, ensuring timely and accurate procurement and delivery of sample files across multiple lines of business (LOBs). Primary Responsibilities Sample Procurement & Delivery Partner with the Strategic Insights team members to procure (order and deliver) sample files based on business needs Navigate various platforms, databases, and team workflows to fulfill sample requests across Commercial and Government Program LOBs Escalate to U.S.-based team members, when necessary, particularly in cases involving CMS regulations that restrict offshoring of member sample data Survey Sampling & Data Management Collaborate with stakeholders to define and document data extract and reporting requirements Design and implement QA processes to ensure data accuracy, completeness, and integrity Conduct root cause analyses for data and reporting issues and recommend corrective actions Serve as a liaison between technical teams, insights teams, and survey vendors to coordinate ongoing and upcoming survey needs Identify and implement opportunities to streamline sampling and data management processes Manage 10-12 monthly and 8-10 yearly sample procurements for recurring and adhoc needs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience Experience with requirements gathering and documentation Proven experience in sample and data management, preferably in a survey or research context Solid background in business analysis and data analysis Proven solid project management skills with the ability to manage multiple priorities and deadlines Proven excellent communication skills, both written and verbal, with the ability to translate technical concepts for non-technical audiences Preferred Qualifications Graduate in any discipline 5+ years of hands-on experience 3+ years of experience in working with onsite clients/stakeholders Experience working with survey vendors or in a survey research environment Experience working on highly complex technical projects Knowledge of data visualization tools (e.g., Tableau, Power BI) Familiarity with statistical sampling methodologies Proficiency in tools such as Excel, SAS Enterprise, SQL, or other data analysis platforms Proven abilities to solve the data issues by providing valuable suggestions At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design and implement infrastructure as code using tools like Terraform. Automate repetitive tasks to improve efficiency using Python and other scripting tools Build, manage, and maintain CI/CD pipelines for seamless application deployments. Integrate with tools like Jenkins, GitHub Actions, GitLab CI, or Azure DevOps Leverage AI and AIOps platforms to optimize operations, predict incidents, and reduce manual overhead. Implement Agentic DevOps practices to enhance automation and decision-making Monitor system performance and availability using monitoring tools like Prometheus, Grafana, or Datadog. Develop strategies for improving system reliability and uptime. Respond to incidents, troubleshoot issues, and conduct root cause analysis Deploy, manage, and scale containerized applications using Docker and Kubernetes. Implement Kubernetes cluster configurations, including monitoring, scaling, and upgrades Use tools like Ansible or Chef for configuration management and provisioning Work with tools like Consul for service discovery and dynamic configuration. Manage network configurations, DNS, and load balancers Use tools like Packer to automate the creation of machine images. Ensure standardized environments across development, testing, and production Manage and deploy cloud infrastructure on AWS, Azure, or Google Cloud. Optimize cloud resources to ensure cost-efficiency and scalability Collaborate with development and QA teams to ensure smooth software delivery. Provide mentorship to junior team members on best practices and technologies Lead system implementation projects, ensuring that new systems are integrated seamlessly into existing infrastructure Consult with clients and stakeholders to understand their needs and provide expert advice on system integration and implementation strategies Develop and execute integration plans, ensuring that all components work together effectively Provide training and support to clients and internal teams on new systems and technologies Stay updated with the latest industry trends and technologies to provide cutting-edge solutions Participate in rotational shifts to provide 24/7 support for critical systems and infrastructure and promptly addressing any issues that arise Adhere to company policies and demonstrate flexibility in adapting to evolving business needs Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree in Computer Science, Engineering, or a related field Certifications in Kubernetes, Terraform, or any public cloud platform like AWS, Azure, or GCP 5+ years of experience in a DevOps role or similar Experience with distributed systems and microservices architecture Programming Languages: Proficiency in Python and experience with other scripting languages (e.g., Bash) Cloud Platforms: Familiarity with AWS, Azure, or GCP services. Proven experience implementing Public Cloud Services using Terraform within Terraform Enterprise or HCP Terraform Familiarity with AI/ML concepts relevant to DevOps (predictive analytics, anomaly detection) Knowledge of Agentic AI frameworks for automation workflows Infrastructure as Code: Proficiency in tools like Terraform and Ansible. Proven experience in authoring Terraform and shared Terraform Modules DevOps Tools: Solid experience with tools like Terraform, Kubernetes, Docker, Packer, and Consul CI/CD Pipelines: Hands-on experience with CI/CD tools (Jenkins, GitLab CI, GitHub Actions, etc.) Monitoring & Logging: Knowledge of monitoring tools (e.g., Prometheus, Grafana, Datadog) and logging tools (e.g., ELK Stack) Version Control: Experience with Git and branching strategies System Implementation & Integration: Proven experience in system implementation and integration projects Consulting Skills: Ability to consult with clients and stakeholders to understand their needs and provide expert advice Soft Skills Solid analytical and problem-solving skills Proven excellent communication and collaboration abilities Ability to work in an agile and fast-paced environment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a skilled Python Developer to build high-quality backend services and APIs, contribute to UI development, and integrate AI-driven solutions into our products. The ideal candidate will have solid experience in Python, modern frameworks, and a passion for leveraging AI technologies. Primary Responsibilities Design, develop, and maintain backend services using Python Build and consume RESTful APIs Work with relational and NoSQL databases (MySQL, Oracle, MongoDB, etc.) Develop and maintain UIs using React Implement unit tests and ensure code quality Collaborate with cross-functional teams to integrate AI/ML models into applications Optimize performance and scalability of AI-driven features Deploy applications on cloud platforms and manage CI/CD pipelines Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree or higher in Computer Science, Software Engineering, or related field 3+ years of experience as a developer with Python 3+ years of experience working with databases (MySQL, Oracle, NoSQL, etc.). 1+ years of experience with Flask or Fast API 1+ years of experience in Unit Testing 1+ years of experience building RESTful Web Services Good background in writing quality software using backend/API technologies and experience in UI development with React Basic understanding of AI/ML concepts and experience integrating AI models into applications (e.g., using TensorFlowor OpenAI APIs) Preferred Qualifications Experience developing UIs with React Experience with public cloud platforms (Azure, GCP, AWS) Experience with Kubernetes Experience with GitHub Workflows Hands-on experience with AI/ML frameworks Experience with GoLang Familiarity with LLM integration, prompt engineering, and model deployment At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Design, develop, and maintain efficient, reusable, and reliable code Collaborate with cross-functional teams to define, design, and implement new features Identify and fix bugs, performance bottlenecks, and other issues Conduct code reviews to ensure adherence to best practices and coding standards Participate in the entire software development lifecycle, from concept and design to testing and deployment Continuously discover, evaluate, and implement new technologies to maximize development efficiency Analyze, investigate and provides explanations and interpretations within area of expertise Analyze and implement AI based solutions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree in Computer Science, Engineering, or equivalent experience 4+ years of experience problem solving with contact center platforms (primarily voice) 2+ years of experience with Amazon Connect routing development Solid understanding of AI use cases and implementations Proficiency in git/GitHub version control Proven excellent technical growth, problem-solving and analytical skills Proven ability to work independently as well as collaboratively in a team-oriented environment Proven solid communication and interpersonal skills Preferred Qualifications Experience with cloud platforms (AWS, Azure, or Google Cloud) Experience with Agile development methodologies Proficiency in IT Service Management (ITSM), specifically the Service Level Owner role Proficiency in CICD tools (GitHub) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #Gen #NJP

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Manage a team of 25-30 representatives ensuring performance and productivity Demonstrate excellent communication and managerial skills to lead and motivate the team Handle irate customers and manage escalation calls effectively in a voice process environment Ensure adherence to business-critical turnaround time (TAT) of 72 hours Maintain business availability during holidays and weekends as required Monitor team performance and provide feedback and coaching for continuous improvement Ensure compliance with company policies and procedures Accurate and timely documentation of data Building and maintaining an effective team environment Planning, developing, and managing the quality and productivity of Production teams Coordinating process issues with the Service Delivery Manager / Service Delivery Leader Aligning with key business partners to serve customers Fostering or maintaining a collaborative relationship with internal and external customers to ensure satisfaction and profitability Working with business partners to identify ways to improve business processes Assisting in building, reviewing, and adhering to the annual business plan Controlling expenses and increasing profitability via productivity and quality gains Reviewing work results of the team and their pattern of handling work queues Developing, motivating, and retaining employees and challenging the team to set ambitious goals Providing regular performance feedback and giving frequent formal and informal coaching sessions Promotes a high level of commitment to anticipating, understanding, and meeting the needs of each internal and external customer Identifies and leverages internal networks to complete tasks; presents ideas persuasively; gains the support and assistance of others who have a stake in the outcome and proactively participates in company initiatives Identifies trends and issues and recommend solutions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduate 4+ years of experience (Overall) 2+ years of experience in Team Handling (Min Span of 20 people) 6+ months of reporting experience Performance Management experience Solid proficiency in MS Office or Word or PowerPoint Exposure to all the facets of Operation Management Exposure to people management, Performance Management and Client Management Proven solid client interaction related to process Demonstrated ability to do careful listening, tact and candor, two-way communication, and master a high impact communication style Demonstrated ability to be a Self-starter who can manage multiple priorities with minimum direction solutions Demonstrated ability to effectively organize and lead a team of people, in cooperative processes to achieve shared outcomes Demonstrated ability to identify process gaps & initiate discussions with management on improvement plans Demonstrated ability to coach and mentor Proven effective communication skills both verbal and written to individuals Proven effective numeracy and analytical skills Indian Holiday work flexibility Willing or open to Night Shifts and rotational offs Willing or ability to a 365 days, 24 by 7 process flexibility Willing to work in Night Shift Preferred Qualifications US Healthcare industry experience Transition Experience At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #njp

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities Develop and maintain web applications using .NET technologies (e.g., C#, ASP.NET, .NET Core) Complete OnBase training sessions as per the schedule and pick up OnBase development projects Deliver quality projects within given time span Collaborate with cross-functional teams to define, design, and ship new features Write clean, scalable, and efficient code Troubleshoot and debug applications Maintain documentation for software functionality and processes Ensure performance, quality, and responsiveness of applications Stay updated with the latest industry trends and technologies Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Experience in SQL Server Database developing T-SQL queries, stored procedures Experience with analyzing business requirements and translating the same into technical requirements for effective workflow design Experience supporting and troubleshooting production issues if required Extensive knowledge building REST APIs and custom UI applications Basic knowledge in HTML, VBScripts & Java Scripts Knowledge of SQL Server or other relational databases Familiarity with front-end technologies like HTML, CSS, JavaScript Basic understanding of C#, ASP.NET, and .NET Core Understanding of object-oriented programming (OOP) principles Proven good problem-solving and analytical skills Proven ability to work independently and in a team environment Proven solid communication and interpersonal skills Proven to quickly grasp new technologies, frameworks, and tools as needed for project requirements Proven to adapt to changing priorities and learning from feedback to improve performance At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Software engineering is the application of engineering to the design, development, implementation, testing and maintenance of software in a systematic method. The roles in this function will cover all primary development activity across all technology functions that ensure we deliver code with high quality for our applications, products and services and to understand customer needs and to develop product roadmaps. These roles include, but are not limited to analysis, design, coding, engineering, testing, debugging, standards, methods, tools analysis, documentation, research and development, maintenance, new development, operations and delivery. With every role in the company, each position has a requirement for building quality into every output. This also includes evaluating new tools, new techniques, strategies; Automation of common tasks; build of common utilities to drive organizational efficiency with a passion around technology and solutions and influence of thought and leadership on future capabilities and opportunities to apply technology in new and innovative ways. Primary Responsibilities Design and implement scalable applications using Java, Spring Boot, and Microservices architecture Develop and maintain data persistence layers using MongoDB Collaborate with cross-functional teams to deliver high-quality software solutions Ensure adherence to best practices in coding, testing, and deployment Participate in Agile ceremonies and contribute to continuous improvement Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Graduation Java (Core and Advanced) Spring Boot and related frameworks Microservices design and implementation MongoDB (including schema design and optimization) Solid understanding of RESTful APIs and integration patterns Preferred Qualifications AWS (EC2, S3, Lambda, API Gateway, CloudFormation) Python for scripting or automation Familiarity with CI/CD tools (Jenkins, GitHub Actions) Containerization and orchestration (Docker, Kubernetes) Knowledge of messaging systems (Kafka) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.