Designation: Technical Support Engineer (IT Service Desk) Location: Ahmedabad/Gandhinagar, Gujarat Experience: 2+ Years Job description: Job Summary Technical support engineer at IT Service Desk provides technical support to internal employees. This role requires an aptitude for working with applications, systems, servers, O365 suites applications to undertake analysis, diagnosis, and resolution of user problems, which may range from straightforward to more complicated technical issues. The role will be focused on modernizing customer experience for our global employee base at Advantmed, focused on enabling self-service and accelerating the productivity needs of our employee base. Responsibilities and Duties 1. Serve as the first point of contact for customers seeking technical assistance / support over the phone, email, chat or remote. 2. Take complete ownership of an end user problem, starting from request submission till resolution. 3. Investigate, diagnose, and solve varied Endpoint software and functionality problems. 4. Address Hardware/Connectivity/OS/VOIP/Email/O365 Applications/Two Factor authentication/VPN and likewise system and business applications related queries of our global customers. 5. Investigate OS level, Application-level or any software/hardware product related issues with logical technical findings and relate it to technical resolution in a step-by-step action for resolution to issues. 6. Ensure ticket documentation, categorization and classification are precise. 7. Ensure compliance and process adherence in all transaction and service delivery. 8. Escalates complex problems to higher level of expertise within organization. 9. Partner with cross-functional IT teams to assist with troubleshooting Major Incidents impacting IT services as needed. 10. Work in 24X7 rotational shift to provide round the clock IT Support to customers as per scheduled shift roster. 11. Identify opportunities to improve First Contact Resolution of Incidents by Service Desk, by partnering with wider IT functions, proactive documentation/communication. 12. Take ownership and deliver on tasks assigned related various IT projects related to grants, hardware, inventory, new software/application introduction/termination, security software rollout / upgrade, patch management, etc. 13. Manage user onboarding/offboarding IT activities as per defined process. Desired skills & competencies 1. Graduate in any discipline having knowledge of windows desktop O.S. installation and troubleshooting, O365 Applications and licensing, Windows servers OS and various roles understanding, understanding of basic networking, LAN infrastructure, Windows AD Understanding for usage in enterprise environment, Desktop/Laptop/Server Hardware related troubleshooting, Tablets, software applications installations, OS patches management. 2. Good understanding of DNS, DHCP, IP, Wireless, Virtual Private Network, endpoint security, Antivirus products, Encryption products like bit locker, Two factor authentication products, AD User/Group management, Email protocols. 3. Knowledge of customer service principles and practices, ITIL and ITSM concepts. 4. At least 2 years of experience serving global customers in IT Industry. 5. Microsoft/Cisco/RedHat Certifications are added advantage. 6. Excellent English communication skill (both Written & Verbal) 7. Customer-centric 8. Problem Solver 9. Team player

JOB SUMMARY: We are looking for an experienced Team Leader with at least 2 years of experience in team handling within the BPO sector. The ideal candidate will be responsible for managing and leading a team to achieve high performance, maintain customer satisfaction, and contribute to continuous process improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Supervise Daily Operations: Oversee and ensure the smooth running of day-to-day operations, ensuring adherence to schedules and standard operating procedures. Coaching and Training: Provide ongoing coaching, training, and support to team members to enhance their performance, product knowledge, and customer handling skills. Performance Management: Monitor and evaluate team performance against KPIs, set individual and team targets, and conduct performance reviews. Handle Escalations: Manage and resolve complex customer issues or escalations in a timely and professional manner. Motivation and Engagement: Foster a positive, motivating environment that promotes teamwork, high morale, and productivity among team members. Reporting and Analysis: Prepare and present reports on team performance, KPIs, and customer feedback; analyze trends and suggest improvements. Scheduling and Resource Allocation: Efficiently manage agent schedules, ensuring adequate coverage during peak times and maintaining optimal productivity. Quality Assurance: Monitor calls and ensure adherence to quality standards, provide feedback to agents, and ensure customer satisfaction is consistently met. Process Improvement: Identify areas for process enhancement and implement changes to improve team efficiency and service quality. Communication: Maintain clear and consistent communication between team members and management, ensuring goals and expectations are effectively communicated.

Job Summary: Advantmed is looking for a highly organized and detail-oriented Marketing Associate to assist the marketing department with tradeshow and event logistics , budget management , and marketing campaigns . This role requires a self-motivated individual who can manage multiple projects simultaneously, ensuring timely and successful execution of events and campaigns. You will be responsible for coordinating all aspects of tradeshow participation, keeping track of monthly team monthly expenses, and helping to create marketing content that aligns with Advantmed's strategic goals. Key Responsibilities: Tradeshow & Event Logistics Plan, coordinate, and manage logistics for all tradeshow and Advantmed hosted events. Work with external vendors, venues, and internal teams to ensure event setup, materials, and staffing are ready on time. Ensure all event materials (booth displays, signage, swag, etc.) are prepared and delivered on schedule. Budget Management Develop, track, and maintain event budgets, ensuring expenses stay within allocated limits. Monitor, approve, and process event-related invoices in collaboration with the finance team. Provide regular budget reports, identifying any discrepancies or opportunities for cost-saving measures. Marketing Content Collaborate with the content team to create event-related marketing materials (brochures, email campaigns, flyers, social media content, etc.). Assist in developing engaging messaging for event displays and marketing collateral. Ensure consistency in brand voice and messaging across all marketing content and event materials. Monitor and evaluate the effectiveness of event content and materials post-event to inform future strategies. Qualifications: Degree in Marketing, Communications, Business, or a related field. 1-3 years of experience in marketing or event coordination Strong organizational skills with the ability to handle multiple projects and meet deadlines. Proven experience in budget tracking and managing event logistics. Excellent written and verbal communication skills. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Preferred Qualifications: Experience with marketing content creation and design tools (e.g., Canva). Familiarity with events and conferences. Strong attention to detail and the ability to work independently in a fast-paced environment.

Tech Lead (Full Stack, .Net Core, React) Job Description We are looking for an experienced and motivated Technical Lead with a strong background in React.js, GraphQL, C#, and Azure. In this role, you will lead the design, development, and deployment of innovative web applications, manage a high-performing team, and ensure the delivery of robust, scalable solutions that align with business objectives. As the technical leader, you will set coding standards, review code, and drive architectural decisions while collaborating closely with product owners and cross-functional teams. Cloud Management: Monitor and manage cloud resources, ensuring optimal performance and cost-efficiency Collaborate with cross-functional teams, including developers, DevOps, and security teams, to align cloud initiatives with organizational goals Stay updated with emerging cloud technologies and recommend solutions for continuous improvement Resource Management: Handle the team's resources effectively Risk Management: Identify and address technical risks and issues Problem Solving Work with architects on architecture backlog management, prototypes and technical grooming Assign task based on team members' strengths Create project plans Make accurate project time estimates Maintain high-quality code standards Stay updated on tech challenges and opportunities Assess project feasibility Participate in hiring and onboarding activities Key Responsibilities Develop, maintain, and enhance web applications using React.js, GraphQL, C#, and Azure. Write clean, scalable, and reusable code while adhering to best practices and industry standards. Collaborate with product managers and UX/UI designers to create intuitive, user-centric applications. Work with back-end developers to integrate front-end components with server-side logic using GraphQL and RESTful services. Conduct thorough testing, debugging, and optimization to ensure the quality and performance of applications. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups) and contribute to sprint deliverables. Establish best practices, including CI/CD, testing, and deployment automation, and stay updated on emerging technologies and industry trends. Skill Set In-depth understanding of React, hooks, state management, component lifecycle, and functional programming. Proficiency in GraphQL API development and consumption. Strong knowledge of C# language, .NET Core for backend development, and familiarity with object-oriented programming. Hands-on experience with Azure services such as App Service, Azure Functions, Azure Storage, and familiarity with DevOps practices in Azure. Experience with Azure Cosmos or knowledge on other no-SQL databases. Proficiency with Git. Knowledge of container technologies like Docker and container orchestration platforms like Kubernetes Excellent verbal and written communication skills Good Management Skills Strong communication, leadership, and problem-solving skills Proven hands-on Software Development experience Proven working experience in Microsoft technologies Object Oriented analysis and design using common design patterns Strong problem-solving skills and analytical mindset. Excellent communication skills and the ability to collaborate in a team. Adaptability to a fast-paced, agile development environment. Proactive approach and willingness to take ownership of projects. Must have led a team of at least 5 engineers Competency Analytical Thinking Clear and effective communication Time Management Team Collaboration Technical Proficiency Supervising Others Problem Solving Risk Management Organizing & Task Management Creativity/innovation Honesty/Integrity Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 8+ years of experience in software development, with a focus on React.js, GraphQL, C#, and Azure. Prior experience in cloud-native application development is a plus. Certification Relevant cloud certifications from Microsoft Azure

Job Title: Senior Software Developer Experience: 6+ Years Location: Remote Job Type: Full-time Job Role Overview We are looking for a highly skilled Senior Software Developer with over 6 years of experience in software application programming and maintenance. The ideal candidate is be responsible for developing, maintaining, and enhancing both new and existing applications and products. This role requires a proactive approach to learning and implementing new tools and technologies, as well as contributing to code reviews and optimization efforts. Key Responsibilities: Design, develop, and maintain scalable web applications using .NET Core , ASP.NET MVC , and C# . Build dynamic and responsive user interfaces using ReactJS , JavaScript , jQuery , AJAX , and CSS . Apply solid Object-Oriented Programming (OOP) principles to design clean and maintainable code. Collaborate with cross-functional teams to define, design, and deliver new features and enhancements. Perform version control and code collaboration using GIT and SVN . Write optimized database queries and procedures using MS SQL Server . Conduct thorough code reviews, identify areas for improvement, and implement performance optimizations. Troubleshoot, debug, and resolve technical issues across the full software development lifecycle. Stay up to date with emerging technologies and industry trends to continuously improve development practices. Qualifications: Bachelors degree in computer science, Information Technology, or related field. Minimum of 6+ Years of hands-on experience in. .Net core, React Experience with Cosmos/NoSQL, Node JS, Graph QL, azure, Function, Service Bus, Microservice Architecture (at least one of these) is added advantage. What You’ll Need: Strong commitment to delivering high-quality, error-free code with minimal supervision. A proactive, solution-oriented mindset with a collaborative attitude that adds value to the team. Ability to independently manage requirement analysis and provide accurate effort estimates. Flexibility and enthusiasm to learn and adapt to new technologies as needed. Solid understanding of industry trends, web application best practices, and accessibility standards. Excellent communication and interpersonal skills to work effectively with team members and stakeholders. Strong SQL Server programming skills with a focus on performance and optimization. Proven analytical and problem-solving abilities to troubleshoot complex technical issues. A self-motivated approach, with the ability to manage tasks independently and take ownership of deliverables.

Technical Lead (Full Stack, .Net Core, React) Job Description We are looking for an experienced and motivated Technical Lead with a strong background in React.js, GraphQL, C#, and Azure. In this role, you will lead the design, development, and deployment of innovative web applications, manage a high-performing team, and ensure the delivery of robust, scalable solutions that align with business objectives. As the technical leader, you will set coding standards, review code, and drive architectural decisions while collaborating closely with product owners and cross-functional teams. Cloud Management: Monitor and manage cloud resources, ensuring optimal performance and cost-efficiency Collaborate with cross-functional teams, including developers, DevOps, and security teams, to align cloud initiatives with organizational goals Stay updated with emerging cloud technologies and recommend solutions for continuous improvement Resource Management: Handle the team's resources effectively Risk Management: Identify and address technical risks and issues Problem Solving Work with architects on architecture backlog management, prototypes and technical grooming Assign task based on team members' strengths Create project plans Make accurate project time estimates Maintain high-quality code standards Stay updated on tech challenges and opportunities Assess project feasibility Participate in hiring and onboarding activities Key Responsibilities Develop, maintain, and enhance web applications using React.js, GraphQL, C#, and Azure. Write clean, scalable, and reusable code while adhering to best practices and industry standards. Collaborate with product managers and UX/UI designers to create intuitive, user-centric applications. Work with back-end developers to integrate front-end components with server-side logic using GraphQL and RESTful services. Conduct thorough testing, debugging, and optimization to ensure the quality and performance of applications. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups) and contribute to sprint deliverables. Establish best practices, including CI/CD, testing, and deployment automation, and stay updated on emerging technologies and industry trends. Skill Set In-depth understanding of React, hooks, state management, component lifecycle, and functional programming. Proficiency in GraphQL API development and consumption. Strong knowledge of C# language, .NET Core for backend development, and familiarity with object-oriented programming. Hands-on experience with Azure services such as App Service, Azure Functions, Azure Storage, and familiarity with DevOps practices in Azure. Experience with Azure Cosmos or knowledge on other no-SQL databases. Proficiency with Git. Knowledge of container technologies like Docker and container orchestration platforms like Kubernetes Excellent verbal and written communication skills Good Management Skills Strong communication, leadership, and problem-solving skills Proven hands-on Software Development experience Proven working experience in Microsoft technologies Object Oriented analysis and design using common design patterns Strong problem-solving skills and analytical mindset. Excellent communication skills and the ability to collaborate in a team. Adaptability to a fast-paced, agile development environment. Proactive approach and willingness to take ownership of projects. Must have led a team of at least 5 engineers Competency Analytical Thinking Clear and effective communication Time Management Team Collaboration Technical Proficiency Supervising Others Problem Solving Risk Management Organizing & Task Management Creativity/innovation Honesty/Integrity Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 8+ years of experience in software development, with a focus on React.js, GraphQL, C#, and Azure. Prior experience in cloud-native application development is a plus. Certification Relevant cloud certifications from Microsoft Azure

Role & responsibilities Optimal utilization of resources Operational strategizing Process defining, implementing and monitoring Long-term planning including an initiative geared approach towards operational excellence Identifying training needs Breaking down silos to create integrated processes Define and document customer business functions and processes To act as a liaison between departmental end-users, Team Members, Stakeholders in the analysis design to ensure optimal operational performance Ensure effective allocation and utilization of resources across the team Conduct coaching sessions with the team focusing both on tasks and behavioral issues Shift Management Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Formulate long term plans for the development of the team Conduct coaching sessions with the team and SMEs focusing both on tasks and behavioral issues Create and maintain a culture of empowerment and professionalism within the team Keep the team informed of strategic developments within the business area Measure performance of the team against SLAs and KPIs Motivate and coach the team towards achieving goals Preferred candidate profile Excellent verbal communication, and the ability to convey information clearly and effectively. Proficiency in Performance & People management. Excellent Task Management and Organizing skillS. Inter-department coordinating and collaborating skills. Exceptional Analytical & Decision Making skills. Strong leadership abilities and initiative. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset. Meticulous attention to detail. Great people and Performance Management skills Critical thinker with innovative problem solving skills, Multitasking ability

Designation: Lead / Sr. Executive - HRBP Shift: US shift - 8 PM to 5:30 AM IST Work Location: Ahmedabad [Work From Office] About the role: Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who are able to build relationships with their employees. The right person will thrive in an "all hands on deck" environment, who takes genuine interest in solving people and employment-related issues and is able to resolve quickly. This role is broadly about developing People Strategy, practicing Employee Relations and cultivate subject matter expertise in addressing issues pertaining to employment and employee relations across. What You'll Do: Proactively supporting all aspects of strategic and tactical HR support. This includes providing strategic and operational HR advice, coaching, development and support to the functional businesses; acting as the single point of contact for the leaders and all people related issues Consult with line management and provide daily HR guidance Analyze trends and metrics with the HR department Resolve complex employee relations issues and address grievances Work closely with management and employees to improve work relationships, build morale and increase productivity and retention Provide HR policy guidance Monitor and report on workforce and succession planning Identify training needs for teams and individuals Evaluate training programs Suggest new HR strategies Building trusted relationships with senior stakeholders and leaders in the business Providing strategic and day-to-day leadership to drive the delivery of the business HR plans Using experience, skills and knowledge of the HR industry to make an impact in key areas such as change management, organizational design, employee engagement and talent analytics Assisting in building strong talent pipelines and managing recruitment up to c-suite level Coaching and mentoring junior team members and HR line managers Supporting line managers across the business on organizational structure and design What You'll Need: Excellent communication and fluency in English Working Knowledge of MS Office Full Understanding Of All HR Functions And Best Practices Analytical And Goal Oriented Excellent People Management Skills Minimum 2 years work experience required in HRBP domain Bonus Points If: Strong problem-solving ability and tenacity to build solutions from scratch Flexibility to be proactive in a fast-paced & dynamic environment Education: Bachelor Degree/ Diploma Course in Management /MBA How to Apply? If you would like to pursue this position, kindly mail your updated resume at sagar.raisinghani@advantmed.com along with the following details. Total Experience: - HRBP Experience: - Current Designation: - Current CTC: - Expected CTC: - Notice Period: - Current Location: -

Job Title: Senior Manager - Operations Reporting to: Associate Director/ Director - Operations Span Handled: Proven experience of handling a team of 150+ team members Job Purpose: Manage SLAs, Managers performance, plan short term and long-term strategies along with cross-functional teams for achieving the performance and elevating it to next level. Work Experience: Minimum 13 years of overall experience in medical coding with at least 7 years in a management role. Should have experience in manpower planning and staffing for large teams. Should have experience in client management, process transitions and/or managing multiple KPIs, across Operations, Quality/Training. Goals and Objectives- 1. Meet client SLAs. 2. Meet monthly projected targets, manage and optimize staff utilization. 3. Drive and develop systems and processes to achieve high standards of quality. 4. Manage team and its development 5. Manage hiring and staff movement into different projects. 6. Work closely with Director and Management team to set and/or implement policies. Duties and Job Responsibilities- 1. Initiate and stabilize projects assigned in terms of efficiency and effectiveness. 2. Continually improve processes to achieve operational excellence. 3. Lead, manage, motivate and develop staff. 4. Design KPIs for effective collaboration between teams, which adheres to organizational requirements. 5. Achieve high levels of employee engagement, drive retention strategies. 6. Design and implement road map for employee growth structure upto Manager Level. 7. Collaborate with Cross-functional teams to improve the operational efficiency as well as Quality effectiveness. 8. Plan to make the Department scalable and implement the methods, which will reduce the cost. 9. Conduct periodic and annual reviews with the team 10. Continually improve processes through RCAs, CAPA, Business Intelligence or automation to improve overall efficiency of the department. 11. Bring in value add to overall process. 12. Identify risks in project and plan to mitigate risk through planning and implementation. 13. Plan and delegate the work to the team members to ensure job rotation and job enrichment 14. Simplify complex processes and promote lean strategies. 15. Increase the efficiency of existing processes and procedures to enhance the company’s internal capacity. 16. Knowledge of business productivity software and an aptitude for learning new applications 17. Analyze and improve organizational process and workflow Educational qualifications- 1. Graduation/PG in any of the following: Dpharm/Bpharm/Mpharm/BSC/MSC/Btech or BHMS/BAMS 2. CRC/CPC certified or any other relevant certification from AAPC/AHIMA would be preferred. Key Technical Skills and Knowledge Required- 1. MS Excel 2. PowerPoint 3. Attrition Management 4. People Development 5. Forecasting 6. Staffing and Scheduling 7. Manpower Calculation 8. Excellent Communication skills 9. Target Setting 10. Cost Management Competencies Required- 1. Teamwork and Team Orientation 2. Decision Making 3. Empathy 4. Synergize a Team 5. Time Management and Organization 6. Active Listening 7. Ability to work with numbers, analytical Skills 8. Problem Solving 9. Conflict Resolution 10. Critical Thinking 11. Creative Thinking 12. Coaching and Motivation 13. Emotional Intelligence 14. Adaptability 15. Delegation 16. Project Management

Exp : 3 to 5 Years Work Mode : Remote Role & responsibilities Facilitate Scrum ceremonies, including Daily Standups, Sprint Planning, Sprint Reviews, and Sprint Retrospectives. Ensure the Scrum team follows Agile/ Scrum principles and practices. Remove impediments and obstacles that hinder the team's progress. Preferred candidate profile Bachelor's degree in a related field. Certified ScrumMaster (CSM) or similar Agile certification Proven experience as a Scrum Master in an Agile software development environment. Strong knowledge of Agile principles and practices Excellent communication, facilitation, and coaching skills. Ability to work collaboratively with cross-functional teams. Problem-solving and conflict resolution skills. Familiarity with Agile tools (e.g., JIRA, Azure). Advantmed India LLP: Elevating Healthcare Performance Founded: 2005 Headquarters: Santa Ana, California About Us: Advantmed India LLP is a leading healthcare information management company dedicated to transforming healthcare delivery through innovative solutions. With a focus on enhancing both financial and clinical outcomes, we empower healthcare organizations to achieve peak performance. Our cutting-edge risk adjustment and quality improvement solutions are designed to drive measurable improvements in patient care and organizational efficiency. Our Solutions: Risk Adjustment: Tailored strategies to optimize financial performance and ensure accurate risk assessment. Quality Improvement: Comprehensive tools and support to enhance care quality and patient outcomes. Innovative Technology: Leveraging advanced technology to provide transparent and effective solutions. Why Choose Advantmed? Proven Expertise: Over 19 years of experience in healthcare information management. Tailored Solutions: Customized to meet the unique needs of healthcare organizations. Commitment to Excellence: Driving better outcomes through innovation and transparency. Join Our Team: Explore exciting career opportunities at Advantmed and be part of a team that is redefining healthcare management. For more details on current job openings, visit www.advantmed.com. If you have any questions or require further clarification regarding the position or the representation process, please don't hesitate to reach out. We are here to assist you throughout the process and ensure a smooth experience. We appreciate your interest with Advantmed India LLP. Thanks & Regards, _________________________ Brijesh Vora, Team Lead Human Resource (TAG) C +91 6357405687 www.advantmed.com https://www.linkedin.com/in/brijesh-vora-062275146/

Role: Technical Lead Years of Exp:10+ years Location: Remote/WFH Shift timings: General Job Type: Full time Domain: US Healthcare JD: Experience in designing large enterprise application. Experience in Architectural Patterns. Should have hands-on experience with C#, Web Applications, REST, Microservice, Service Oriented Architecture, API, Messaging, Encryption, and Security. Hands-on expertise in building, development, and deployment or applications on premise and cloud platforms. Strong hands-on experience working on C#, ASP.Net, JavaScript, React , Angular and other broad range of tools and technologies in the space. Strong SQL coding experience in MSSQL. C#, Web Applications, REST, Microservice, Service Oriented Architecture (SOA), API, Messaging, Encryption, Security, ASP.Net, JavaScript, React, Angular and other broad range of tools and technologies, MSSQL Excellent written and verbal English communication. Should be able to create prototype or conduct trials on new technologies or software applications. Should be able to plan and design the structure of a technology solution Should be able to guide the team technically in choosing the right technologies and also define and evaluate new design solutions within the defined data architecture Should have desire to learn new technologies and always updating knowledge Good People Management Skills Good Decision Making & Analytical Skills Advantmed India LLP: Elevating Healthcare Performance Founded: 2005 Headquarters: Santa Ana, California About Us: Advantmed India LLP is a leading healthcare information management company dedicated to transforming healthcare delivery through innovative solutions. With a focus on enhancing both financial and clinical outcomes, we empower healthcare organizations to achieve peak performance. Our cutting-edge risk adjustment and quality improvement solutions are designed to drive measurable improvements in patient care and organizational efficiency. Our Solutions: Risk Adjustment: Tailored strategies to optimize financial performance and ensure accurate risk assessment. Quality Improvement: Comprehensive tools and support to enhance care quality and patient outcomes. Innovative Technology: Leveraging advanced technology to provide transparent and effective solutions. Why Choose Advantmed? Proven Expertise: Over 19 years of experience in healthcare information management. Tailored Solutions: Customized to meet the unique needs of healthcare organizations. Commitment to Excellence: Driving better outcomes through innovation and transparency. Join Our Team: Explore exciting career opportunities at Advantmed and be part of a team that is redefining healthcare management. For more details on current job openings, visit www.advantmed.com. If you have any questions or require further clarification regarding the position or the representation process, please don't hesitate to reach out. We are here to assist you throughout the process and ensure a smooth experience. We appreciate your interest with Advantmed India LLP. Thanks & Regards, _________________________ Brijesh Vora, Team Lead Human Resource (TAG) C +916357405687 www.advantmed.com https://www.linkedin.com/in/brijesh-vora-062275146/

Job Title: VOIP Engineer Location: Ahmedabad Shift: Rotational About the role: Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. · Design, deploy, and manage VoIP systems using platforms like FreePBX, Genesys Cloud, and RingCentral etc. · Maintain and troubleshoot SIP trunks, call routing, and number provisioning. · Implement and manage fax solutions. · Support and optimize call center operations including IVR, call queues, and call flows using Queue Matrix and related systems. · Collaborate with cross-functional teams to integrate voice systems with CRM, ticketing, and other enterprise applications. · Lead or participate in voice infrastructure-related DR/BCP planning, testing, and documentation. · Monitor system performance, ensure uptime, and proactively address issues related to voice traffic, QoS, and latency. · Manage telephony vendors and act as a liaison for technical escalations. · Document network topologies, system configurations, change logs, and SOPs . Role specific competencies Required: Bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience). · 7+ Years of Experience in VoIP Infrastructure management. Proven experience with: FreePBX administration and troubleshooting Genesys Cloud deployment and support RingCentral CX configuration VoIP Innovations provisioning Twilio fax integration and troubleshooting Queue Matrix platform (or similar call center software) Strong knowledge of SIP protocols, call routing, and telephony concepts. Familiarity with network QoS, NAT traversal, firewall configuration related to VoIP. Experience with Disaster Recovery (DR) and Business Continuity Planning (BCP) in telecom infrastructure. Soft Skills: Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What You’ll Need: · Excellent verbal communication and the ability to convey information clearly and effectively. · Excellent Task Management and Organizing skills. · Exceptional Analytical & Decision-Making skills. · Excellent delegator and mediator. · Great interpersonal skills. · Quick decision-making and problem-solving abilities. · Fantastic organizational and time management skills. · Strategic and creative mindset. Show more Show less

Role specific competencies Key Responsibilities: Product Vision and Strategy: - Develop and communicate a clear product vision and strategy aligned with business goals. - Conduct market research and analyze industry trends to inform product decisions. - Collaborate with stakeholders to understand business objectives and customer needs. Backlog Management: - Create, maintain, and prioritize the product backlog, ensuring it reflects the product vision and goals. - Define user stories, acceptance criteria, and detailed requirements for the development team. - Make informed decisions on feature prioritization, balancing business value, user needs, and technical feasibility. Stakeholder Management: - Serve as the primary point of contact for stakeholders, ensuring their needs and feedback are effectively communicated to the development team. - Facilitate communication between the development team and stakeholders to ensure alignment and transparency. - Manage stakeholder expectations regarding product features, timelines, and deliverables. Product Development: - Work closely with the development team to ensure they understand the product goals and user stories. - Participate in sprint planning, reviews, and retrospectives, providing guidance and feedback to the team. - Monitor progress and adjust as needed to ensure timely and successful delivery of product features. Performance Monitoring and Improvement: - Track product performance using key metrics and analytics and use insights to drive continuous improvement. - Gather and analyze user feedback to inform future product enhancements and iterations. - Lead post-launch evaluations and incorporate lessons learned into future product planning. Leadership and Mentorship: - Mentor and guide junior product owners, providing expertise and support as needed. - Lead by example in promoting Agile best practices and fostering a collaborative team environment. * Experienced Or Fresher Experienced * Minimum Experience(Years) 5 * Maximum Experience(Years) 8 * Qualifications required - (Must Have) Bachelor's degree in business, Computer Science, or a related field (master's preferred).5+ years of experience in product management, product ownership, or a related role. Strong understanding of Agile methodologies, particularly Scrum. Proven experience in managing complex product development projects. Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. Analytical mindset with strong problem-solving skills and attention to detail. Experience with product management tools (e.g., Jira, Confluence, Aha! Azure). * Qualifications required - (Good to have) Experience in the [specific industry, e.g., finance, healthcare, technology].Certifications such as Certified Scrum Product Owner (CSPO) or PMI-ACP. Strong understanding of user experience (UX) principles and practices. Founded: 2005 Headquarters: Santa Ana, California About Us: Advantmed India LLP is a leading healthcare information management company dedicated to transforming healthcare delivery through innovative solutions. With a focus on enhancing both financial and clinical outcomes, we empower healthcare organizations to achieve peak performance. Our cutting-edge risk adjustment and quality improvement solutions are designed to drive measurable improvements in patient care and organizational efficiency. Our Solutions: Risk Adjustment: Tailored strategies to optimize financial performance and ensure accurate risk assessment. Quality Improvement: Comprehensive tools and support to enhance care quality and patient outcomes. Innovative Technology: Leveraging advanced technology to provide transparent and effective solutions. Why Choose Advantmed? Proven Expertise: Over 19 years of experience in healthcare information management. Tailored Solutions: Customized to meet the unique needs of healthcare organizations. Commitment to Excellence: Driving better outcomes through innovation and transparency. Join Our Team: Explore exciting career opportunities at Advantmed and be part of a team that is redefining healthcare management. For more details on current job openings, visit www.advantmed.com. If you have any questions or require further clarification regarding the position or the representation process, please don't hesitate to reach out. We are here to assist you throughout the process and ensure a smooth experience. We appreciate your interest with Advantmed India LLP. Thanks & Regards, _________________________ Brijesh Vora, Team Lead Human Resource (TAG) www.advantmed.com https://www.linkedin.com/in/brijesh-vora-062275146/

Job Descriptions: Organize the providers schedules for next 1-2 business days Maintaining the providers schedules accurately including daily, weekly, monthly and yearly stats Process departmental reports as per the frequency Maintain internal team’s trackers to gauge progress on deliverables Provide end to end support to internal as well as external customers Monitoring the Teams/Internal Chat groups for queries throughout the day and timely addressing it Out of the box thinking thereby sharing process improvement ideas Maintain high quality standards in delivery of work at all times Performing review/audits on critical deliverables requiring a second level check Coordination and follow up with other departments for deliverables, exhibit outstanding team player skills Active contribution to the adherence of departmental/organizational SLAs with clients Achieve individual and team’s KPIs benchmarks. Skills and Competencies: Good communication skills Moderate to Expert proficiency in Microsoft Office Knowledge of MS Outlook and moderate to expert proficiency in email exchanges

Job Title: Network Engineer Location: Ahmedabad, Gujarat Job Description: About the role: Advantmed; a leader in US Healthcare, is looking for empathetic individuals with great interpersonal skills who can build relationships with their employees. The right person will thrive in an "all hands-on deck" environment. Network Design and Implementation: Design, implement, and maintain network infrastructure, including Cisco switches, routers, and firewalls. Configure and deploy PaloAlto and SonicWall firewalls to ensure high security and effective traffic management. Perform network assessments to ensure system performance and optimization. Ensure the integration of new technologies and infrastructure components into existing networks. Network Security Management: Configure and maintain PaloAlto and SonicWall firewalls to ensure secure perimeter protection. Implement advanced security features such as VPN, IPSec tunnels, and threat prevention policies. Monitor and mitigate network security risks, conduct vulnerability assessments, and ensure compliance with security protocols. Troubleshoot and resolve network security issues such as unauthorized access attempts, malware, and denial-of-service attacks. Monitoring and Troubleshooting: Continuously monitor network performance using relevant tools and technologies. Troubleshoot network issues and optimize overall performance across both hardware and software. Collaborate with internal teams to identify, investigate, and resolve network issues in a timely manner. Provide first-level support for network-related issues. Documentation and Reporting: Maintain accurate records of network configurations, changes, and incident reports. Generate reports on network health, security incidents, and performance metrics. Provide clear and detailed documentation on network infrastructure, procedures, and troubleshooting steps. Collaboration and Support: Collaborate with other IT teams to ensure smooth integration of network services with servers, applications, and storage systems. Assist in defining and implementing networking best practices and standards. Provide technical support and guidance to other departments and end-users. Role specific competencies Required: 5+ Years of Experience in Network Infrastructure. Proficiency in configuring and managing Cisco switches and routers (Cisco IOS, Catalyst, Nexus). Hands-on experience with PaloAlto Firewalls, including configuration, management, and troubleshooting. Expertise in SonicWall Firewalls configuration, security features, and VPN solutions. Knowledge of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, Azure ExpressRoute and VLANs. Experience with network monitoring tools (e.g., PRTG, OpManager). Familiarity with network security best practices, firewalls, VPNs, and intrusion prevention systems. Certifications (Preferred but not required): Cisco Certified Network Associate (CCNA) or higher. Palo Alto Networks Certified Network Security Engineer (PCNSE). SonicWall Certified Security Administrator (SCSA). Soft Skills: Strong problem-solving abilities and troubleshooting skills. Excellent communication and collaboration skills. Ability to work independently and as part of a team. Strong attention to detail and organization skills. What Youll Need: Excellent verbal communication and the ability to convey information clearly and effectively. Excellent Task Management and Organizing skills. Exceptional Analytical & Decision-Making skills. Excellent delegator and mediator. Great interpersonal skills. Quick decision-making and problem-solving abilities. Fantastic organizational and time management skills. Strategic and creative mindset.

· Job Title: Support Executive · Location: Gandhinagar (Infocity) · Shift Timing: - US Shift (8 PM IST –5:30 AM IST) · Experience: - 1+ Years Job Descriptions: Organize the providers’ schedules for next 1-2 business days Maintaining the providers’ schedules accurately including daily, weekly, monthly and yearly stats Process departmental reports as per the frequency Maintain internal team’s trackers to gauge progress on deliverables Provide end to end support to internal as well as external customers Monitoring the Teams/Internal Chat groups for queries throughout the day and timely addressing it Out of the box thinking thereby sharing process improvement ideas Maintain high quality standards in delivery of work at all times Performing review/audits on critical deliverables requiring a second level check Coordination and follow up with other departments for deliverables, exhibit outstanding team player skills Active contribution to the adherence of departmental/organizational SLAs with clients Achieve individual and team’s KPIs benchmarks. Skills and Competencies: Good communication skills Moderate to Expert proficiency in Microsoft Office Knowledge of MS Outlook and moderate to expert proficiency in email exchanges About Advantmed Founded in 2005 and based in Santa Ana, California, Advantmed is a healthcare information management company that provides healthcare organizations with the solutions they need to elevate their financial and clinical performance. Our transparent, innovative risk adjustment and quality improvement solutions drive better outcomes. If you have any questions, please feel free to contact (6352269959/ abhay.anand@advantmed.com ) Show more Show less

Job Overview: The Lead Executive HRBP will serve as a strategic partner to senior leadership, aligning HR strategies with business objectives to drive organizational success. This role involves leading HR initiatives, managing employee relations, and providing guidance on HR policies and practices. Key Responsibilities: • Strategic Partner: Collaborate with senior leaders to develop and implement HR strategies that support business goals. • Employee Relations: Manage complex employee relations issues, provide mediation, and ensure a positive work environment. • Performance Management: Oversee performance management processes, including goal setting, performance reviews, and development plans. • Talent Acquisition: Lead recruitment and onboarding processes to attract and retain top talent. • Change Management: Drive change management initiatives to support organizational transformation and growth. • HR Metrics: Analyze HR metrics and provide insights to improve HR practices and business outcomes. • Compliance: Ensure compliance with all applicable laws, regulations, and company policies. • Training and Development: Identify training needs and develop programs to enhance employee skills and capabilities. • Employee Engagement: Develop and implement strategies to improve employee engagement and morale. Qualifications: • Bachelors degree in human resources, Business Administration, or a related field (masters degree preferred). • Proven experience as an HR Business Partner or in a similar HR leadership role. • Strong understanding of HR practices, policies, and employment laws. • Excellent interpersonal and communication skills. • Ability to influence and build relationships with senior leaders and employees. • Strong problem-solving and decision-making abilities. • Experience with HR metrics and data analysis. • Ability to manage multiple priorities and work in a fast-paced environment. Skills: • Strategic thinking and planning • Leadership and team management • Conflict resolution and mediation • Performance management • Talent acquisition and retention • Change management • HR metrics and data analysis • Training and development • Employee engagement

💫 Position – Senior Medical Coder 📍Location – Prahalad Nagar, Ahmedabad, Gujarat 🏢 Industry: Healthcare 🕗Timing – 08:00 AM to 5:30 PM 🗓️ (5 Days Working) (Post completion of 6 months) 🗓️ Experience - 6 months to 1year (HCC Coding) 🪙 Salary - up to 3 LPA (Depends on interview) 📩 Apply now Interested candidates share their resumes at hemang.christian1@advantmed.com or 7990939851 Show more Show less

Role: Technical Lead Years of Exp: 8+ years Location: Permanent Remote/WFH Shift timings: General Job Type: Full time Domain: US Healthcare Environment: Product Based JD: Experience in designing large enterprise application. Experience in Architectural Patterns. Should have hands-on experience with C#, Web Applications, REST, Microservice, Service Oriented Architecture, API, Messaging, Encryption, and Security. Hands-on expertise in building, development, and deployment or applications on premise and cloud platforms. Strong hands-on experience working on C#, ASP.Net, JavaScript, React , Angular and other broad range of tools and technologies in the space. Strong SQL coding experience in MSSQL. C#, Web Applications, REST, Microservice, Service Oriented Architecture (SOA), API, Messaging, Encryption, Security, ASP.Net, JavaScript, React, Angular and other broad range of tools and technologies, MSSQL Excellent written and verbal English communication. Should be able to create prototype or conduct trials on new technologies or software applications. Should be able to plan and design the structure of a technology solution Should be able to guide the team technically in choosing the right technologies and also define and evaluate new design solutions within the defined data architecture Should have desire to learn new technologies and always updating knowledge Good People Management Skills Good Decision Making & Analytical Skills How to Apply: Please send your updated resume to ajay.kumar@advantmed.com with the subject line: "Technical Lead [Your Name]" and include answers to the following: 1. Years of experience in React? 2. Years of experience in Cosmos? 3. Years of experience in .NET Core? 4. Years of experience in GraphQL? 5. Years of experience in leading a team? 6. Years of experience in Azure? 7. Current notice period (if employed)? 8. How soon can you join? 9. Current CTC(in LPA) ? 10. Expected CTC(in LPA) ? Recruiter Details: ajay.kumar@advantmed.com https://www.linkedin.com/in/ajay-kumar-323b3a22a/

We are looking for an experienced and motivated Technical Lead with a strong background in React.js, GraphQL, C#, and Azure. In this role, you will lead the design, development, and deployment of innovative web applications, manage a high-performing team, and ensure the delivery of robust, scalable solutions that align with business objectives. As the technical leader, you will set coding standards, review code, and drive architectural decisions while collaborating closely with product owners and cross-functional teams. Cloud Management: Monitor and manage cloud resources, ensuring optimal performance and cost-efficiency Collaborate with cross-functional teams, including developers, DevOps, and security teams, to align cloud initiatives with organizational goals Stay updated with emerging cloud technologies and recommend solutions for continuous improvement Resource Management: Handle the team's resources effectively Risk Management: Identify and address technical risks and issues Problem Solving Work with architects on architecture backlog management, prototypes and technical grooming Assign task based on team members' strengths Create project plans Make accurate project time estimates Maintain high-quality code standards Stay updated on tech challenges and opportunities Assess project feasibility Participate in hiring and onboarding activities Key Responsibilities Develop, maintain, and enhance web applications using React.js, GraphQL, C#, and Azure. Write clean, scalable, and reusable code while adhering to best practices and industry standards. Collaborate with product managers and UX/UI designers to create intuitive, user-centric applications. Work with back-end developers to integrate front-end components with server-side logic using GraphQL and RESTful services. Conduct thorough testing, debugging, and optimization to ensure the quality and performance of applications. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups) and contribute to sprint deliverables. Establish best practices, including CI/CD, testing, and deployment automation, and stay updated on emerging technologies and industry trends. Skill Set In-depth understanding of React, hooks, state management, component lifecycle, and functional programming. Proficiency in GraphQL API development and consumption. Strong knowledge of C# language, .NET Core for backend development, and familiarity with object-oriented programming. Hands-on experience with Azure services such as App Service, Azure Functions, Azure Storage, and familiarity with DevOps practices in Azure. Experience with Azure Cosmos or knowledge on other no-SQL databases. Proficiency with Git. Knowledge of container technologies like Docker and container orchestration platforms like Kubernetes Excellent verbal and written communication skills Good Management Skills Strong communication, leadership, and problem-solving skills Proven hands-on Software Development experience Proven working experience in Microsoft technologies Object Oriented analysis and design using common design patterns Strong problem-solving skills and analytical mindset. Excellent communication skills and the ability to collaborate in a team. Adaptability to a fast-paced, agile development environment. Proactive approach and willingness to take ownership of projects. Must have led a team of at least 5 engineers Competency Analytical Thinking Clear and effective communication Time Management Team Collaboration Technical Proficiency Supervising Others Problem Solving Risk Management Organizing & Task Management Creativity/innovation Honesty/Integrity Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 8+ years of experience in software development, with a focus on React.js, GraphQL, C#, and Azure. Prior experience in cloud-native application development is a plus. Certification Relevant cloud certifications from Microsoft Azure